Palmer Proctor
Analyst · Janney Montgomery Scott. Please go ahead.
Yes, I think for us, we like to stay not on the leading-edge, but on the cutting-edge of that. We're obviously heavily involved in a lot of the fintech initiatives that are out there between Canopy and Fintop, and just staying on the forefront of that, but at the same time, it gives us an opportunity to be exposed to that new technology. We've embraced a lot of it. As we've talked about before, robotics continue to be a major focus for us in some of our higher volume areas like mortgage. And then, we'll continue to roll that out in the areas like Premium Finance. And you go into a lot of efficiencies there. We have an aggressive sales force initiative underway right now, throughout the entire company, we were utilizing [indiscernible] in many areas of company. But going forward, we will have an -- we've got an active rollout of sales force over the next two or three quarters. And I think the important thing, there're so many things that you want to do, but you got to prioritize in terms of where you're going to see the largest gain in efficiencies. And so, right now, we see that on the robotics front and on the sales force front. And a lot of that has to do with workflow, not just managing pipelines. And that's where we will continue to make meaningful investments. And then obviously, down the road, as we all talk about is what opportunities we might have in terms of our core processes going forward, and getting into a more open architecture type of environment, which is really exciting to me, and I don't think for the industry, we're quite there yet. We've certainly got some prototypes or experimental activity going on, but until that's a little bit more secure, and we've got the comfort of our regulators and everyone else. I think that's probably a couple years out, but in the meantime, there's a lot of the banks can be doing now, to position themselves to become more efficient. And that's what we [prided] [Ph] ourselves on last year.