Good morning. My name is Audra, and I will be your conference operator today. At this time, I would like to welcome everyone to the ACI Worldwide, Inc. First Quarter 2023 Financial Results Conference Call. [Operator Instructions] At this time, I would like to turn the conference over to John Kraft. Please go ahead.

Thank you, and good morning, everyone. On today's call, we will discuss the company's first quarter 2023 results and financial outlook for the rest of the year. We will take your questions at the end. The slides accompanying this call and webcast can be found at aciworldwide.com under the Investor Relations tab and will remain available after the call. Today's call is subject to safe harbor and forward-looking statements like all of our events. You can find the full text of both statements on the first and final pages of our presentation deck, a copy of which is available on our website and with the SEC. On this morning's call is Tom Warsop, our Interim President and CEO; and Scott Behrens, our CFO. With that, I'd like to turn the call over to Tom.

Thanks, John. Good morning, and thank you all for joining our first quarter 2023 earnings conference call. I'll start this morning with some brief comments on the quarter, and then I'll hand it over to Scott to discuss the detailed financials and our outlook for Q2 and the remainder of the year. We'll then open the line for questions. We delivered first quarter results that were consistent with our expectations and reflect our team's strong execution despite an uncertain economic environment. Total recurring revenue grew 9%, driven by the growth in Biller and Bank segments, while consolidated revenue was $290 million, down 5% year-over-year, and that was due mainly to the timing of license-based renewals as we discussed last call. Both growth rates are adjusted for foreign exchange impact and the corporate online banking business divestiture. Total adjusted EBITDA was $25 million, down 59%. As you may recall, these license renewals tend to be extremely high margin. New ARR bookings for the quarter were $11 million. When looking at the new ARR bookings on a trailing 12 months basis, which is how I like to look at it, this removes some of the quarterly fluctuations. Trailing 12-month ARR as of Q1 was $100 million, which is up 8% compared to the same metric from March 2022. Turning to our segment results. We're pleased with our performance this quarter in our Biller segment, which saw an 11% revenue increase and adjusted EBITDA increase of 12%. This growth was driven by customer onboarding and by the meaningful steps we've taken to address the inflation-driven interchange mainly impacting our utility subsector. We've now built an interchange improvement plan for all of our client accounts, and we've made substantial progress in recontracting across our book of business. The results of these efforts is coming…

Thanks, Tom, and good morning, everyone. I first plan to review our financial results for Q1 and then provide our outlook for the rest of 2023. We'll then open the line for questions. Revenue in the quarter was $290 million and adjusted EBITDA was $25 million, both in line with our expectations. It is important to note here that we saw 9% growth in our recurring revenue compared to Q1 last year, and that growth is coming from a combination of customer go-lives that happened late last year that will contribute a full year benefit this year as well as some of our pricing initiatives in our Biller segment as well as annual CPI uplifts in our Bank segment. So overall, a number of contributing factors that are leading to the strength in our recurring revenue growth. And as a reminder from our last earnings call that our nonrecurring license fee revenue that primarily comes from renewals will be more second half weighted this year. And when those license fees come in, they have very little incremental fulfillment costs so have very high flow-through to EBITDA. Turning to our segment results. Bank segment revenue was $88 million, and adjusted EBITDA was $25 million. The Bank segment is predominantly licensed software, so this will be the most impacted by this year's timing of the renewal license fees. Merchant segment revenue was $35 million, and adjusted EBITDA was $7 million. We are in the final stages of the transition from the nonrecurring license fees to recurring SaaS revenues in this segment, which can clearly be seen in our results this quarter. And our Biller segment revenue was $167 million, which represents 11% growth over Q1 last year, and adjusted EBITDA increased 12% compared to Q1 last year. The growth in both revenue…

Thanks, Scott. In summary, we delivered solid results in the first quarter, particularly against a difficult backdrop, and I believe we're off to a strong start for the year. We know that ACI is mission critical to our customers. In this quarter, we continue to see the value that we provide to leading financial institutions, merchants and billers worldwide. We have a clear path ahead that reaffirms my confidence in our team and our strategy and our ability to deliver on our revenue growth goals in 2023 and beyond. Before I open it up for Q&A, I'd like to briefly touch on our ongoing CEO search. After reviewing and meeting with a number of promising candidates, the Board is in the final stages of the selection process and expects to complete the search in the upcoming weeks. We look forward to this announcement soon. With that, thank you for joining us today, and we'll now open it up for Q&A.

Thank you. [Operator Instructions] We'll take our first question from Peter Heckmann at D.A. Davidson.

Hi, good morning everyone. Thanks for taking the question. So it was good to see Biller revenue, net of interchange, up about 7% year-over-year. Based on some of the new customer wins that you've talked about, do you think that, for the full year, that you can achieve that high single-digit growth goal within Biller net of interchange?

Yes, Pete, this is Scott. Yes. No, we're really happy with it too, I think, from a number of reasons. One is we're starting to see the benefit both at gross revenue and net revenue and profitability in the Biller business. We're seeing the benefits of the interchange program initiatives that we've put in place, that combined with the go-lives that we saw from late last year. So we're going to get a full year benefit of those go-lives this year. So we're really happy with -- we believe billers really kind of turned the corner in terms of both growth rate as well as we're starting to see the interchange initiatives that we put in place. So we should start to see sequential benefit as well as comparable benefit on the interchange as a percentage of the gross revenue there. So definitely benefit both sides, both from go-lives as well as the interchange improvement initiatives taken hold.

Yes. Just to add one thing. We talked last time about the new customer that we had signed, it's our largest biller deal ever, that actually went live two days ago -- three days ago -- and we phased it in. We tried to manage the risk. So it's in, what we call, the friends and family phase right now, but it's going well, and we should see that ramp up over the next few months, and that will be even more help.

Good. Good. That's good to hear. And then just curious, no repurchases in the quarter. Is that something thinking more about working capital needs or was potentially blacked out of repurchase in the quarter?

Yes. Generally, yes, you're correct. We didn't have any in the quarter. We still have $200 million remaining on the authorization and no real change in the ideas there on capital allocation.

Right, thank you.

And we'll move next to Joseph Vafi at Canaccord Genuity.

Hi, good morning guys. This is Will Johnston on for Joe. I just wanted to ask about the Fed's real-time payment system and kind of how ACI is thinking about the primary opportunity there and any other recent developments or updates you can highlight? Thanks.

Sure. So FedNow goes live in July, and we are -- we've been involved with the Fed as they've been plotting this launch for some time. We're in the final stages of testing, and we're in very good shape for the go-live for our customers, and we've got a pretty good pipeline as well of new opportunities driven by our position with FedNow. So that's where we are. We should -- obviously no volumes at this point because it hasn't launched, but we should start to see them immediately after the launch. And I think we're in very good shape, and we've been a leader in this process throughout.

Great. Nice to hear. And then following the rate hike yesterday, how is ACI kind of thinking about the macro environment through the rest of the year? And is there any, like, trends or shifts in consumer behavior that we should be thinking about? Thanks.

Yes. But generally, if you look at -- we have to remember in our products that are generally nondiscretionary across all three segments, the only place that we really see kind of consumer behavior impacts directly would probably be in the Biller and Merchant segments. But again, the biller -- even our biller verticals are nondiscretionary payment types. And I would say, at this point, we're not seeing any change. And on the Merchant side, we're very heavily e-commerce driven. And so just -- the secular growth is stronger in e-commerce versus in the store. So we're not seeing any trends now. As a matter of fact, if you look at our Q1 recurring revenue growth, which is a lot closer tied to in-quarter transactions, that was up 9% year-over-year, that's actually a little bit stronger than we were expecting at this point. So overall, we're not seeing anything and the recurring revenue growth year-over-year is a bit stronger than where we thought we'd be at this point in the year.

We'll take our next question from George Sutton at Craig-Hallum.

Thank you. This is James on for George. Can you talk about sort of conversations you're having with bank customers in the U.S. about FedNow and real-time payments? Like how quickly are banks expecting to connect given you've overseen a lot of these go-lives across the world? What are your expectations from when adoption hits critical mass in the U.S.? And then can you talk about the competitive landscape in the U.S. and what sort of gives you the right to win?

Sure. So on the FedNow point, we expect adoption to begin immediately. I think the big question is how quickly will consumers really ramp up their use of it. I think it will take some time. We've seen this in other parts of the world, largely, those will start to cannibalize cash transactions. So obviously, I don't know exactly how quickly, but it's a high value-add transaction type for certain consumers, and I think we will see that adoption ramp up. I don't know exactly how fast. But we're ready for it, and our customers will be ready for it. In terms of connecting, that's sort of built into the implementation process. They'll have the ability to use it as soon as it's available. And then you were talking about -- I think your other question was what gives us the right to win in our current environment. I think it's -- the products we have are rock solid, proven. We just -- we continually invest in our products, and we really understand. We are very focused, obviously, on payments, and that is becoming a more and more important part of our customers' business. And I've probably talked about this last time, I don't remember specifically, but one of the things I talk about a lot is that payments historically tended to be a cost center. So people thought about the cost of facilitating the movement of money. Well, now it's quite different. And now consumers and commercial customers see the ability to facilitate payments the way they want it to be an absolute must-have. So they want flexibility. They want choice. They want reliability and speed and ACI is perfectly positioned for that. So when we go -- when I go and talk to customers and potential customers, there's never a question about whether ACI is a good choice for them, whether ACI can do it, there's no doubt about that. We are the usual suspects, so to speak. The -- and what we do is we sit and talk to the customers about what we can do to expand their business, what we can do to help them meet their strategic objectives, which -- those are some great conversations. I think I mentioned a few minutes ago that I sat down with a central bank, and even a central bank is looking for ways to increase the value that they add to the consumers in their country and their economy. And that type of conversation is fantastic. And as I said, there was no discussion about whether we would be a good partner. It was how can we help them. And we're very good at helping those -- helping customers and prospective customers understand how we can add value.

Perfect. And then can you talk about sort of real-time payments and how that can impact the Biller business. So as I understand it, Bill Pay is one of the first use cases, but does your experience in real-time connectivity and sort of managing the infrastructure translate into any advantage on the Bill Pay side? Like could you gain some sort of competitive advantage because of real-time payment adoption in Bill Pay?

I think so, yes. It is clearly -- that is clearly a good use case for real-time payments. I mean think about someone who's -- for whatever reason needs to make an immediate payment to keep their electricity on or restore their gas or whatever it might be, today, that can be a little bit cumbersome and it can be quite expensive. Real-time payments makes that easier, quicker, less expensive. So definitely a good use case because we have the ability and we build it in to our products to be able to connect to all types of payment rails. I think it does give us an advantage, and we do talk about that with our customers. Now it's not just us, of course. We have to help our customers be ready to facilitate those kind of payments as well, which we are doing. We're working with them. But I think over the medium to long term, absolutely, I think that's an advantage for us. I think we're very well positioned because of our presence around the world with real-time payments.

Great. Last one for me. Can you sort of address the weakness in Merchant this quarter? And what gives you confidence that you could still get to low double-digit growth in that segment, like I get the onetime recurring conversion, but the Recurring segment was down as well. So just any detail there would be helpful.

Yes. No, I think you hit it there. A lot of it -- of the decline is coming from the license fee. In that segment, the customer segment of ours, a lot of that business has shifted towards more of a SaaS or recurring type payment. So most of that year-over-year decline is coming from that shift from license to recurring. But you should see that here starting in Q2 flip positive and then further positive in the second half of the year. So exit at a double-digit rate of growth as we enter 2024.

Great. Thanks guys.

We'll take our next question from Mayank Tandon at Needham & Company.

Hi, guys. This is actually Sam on for Mayank today. Thanks for taking the question. Just wanted to first hit on the ARR bookings, which were soft this quarter following 4Q, I think, a record quarter for bookings. So can you guys just talk a little bit more about what you guys are seeing in terms of new customer conversations and level of activity and then maybe parse out your expectations for the remainder of the year? Thanks.

Yes. And I wouldn't look at Q1 as -- Q1 is typically a pretty soft quarter for us from an overall bookings perspective. If you look at ARR, and we have introduced this quarter, trailing four quarter ARR bookings to kind of address some of that sequential volatility. But trailing four quarter ARR bookings are up 8% over the comparable period. We would expect ARR bookings -- I think we're looking at long term kind of that 7% to 9% growth kicking in next year, ARR bookings should kind of grow consistent with that in order to deliver that level of revenue growth. So I wouldn't look at Q1 as being a pattern. I just think it's a slow quarter of the year.

Got it. Okay. That's helpful. And then just quickly on the 2Q guide, the revenue guide was a little lighter than expected. I was wondering if this was mostly a factor of a change in banking renewal timing that you guys are seeing? Or is it some of the merchant license stuff that you guys mentioned or anything else in Biller or anything? Is that --

Yes, it's mostly banks, and it's not really a function of a change in the timing of renewals. It's just that -- that's the group that renewed, call it, five years ago, the cohort for 2023 is mostly second half weighted. So it's really a Bank segment's kind of volatility in the license fee, but we're tracking as expected. So we were expecting that license fee to come in when those renewals happen here in the second half of the year.

Yes. And I know this is obvious, but just to say it, when we have a renewal in the second half, we actually have a handful of the deals that renew in the second half that have already signed. And -- but because of the way the accounting rules work, we don't recognize that until the second half. So we're all over it. We don't -- we -- things are performing as expected. The renewal book is coming in as expected, and we don't see any issues with it, but it's just -- it's purely a timing issue, and that's just how it works.

Alright. Thanks guys.

And at this time, we have no further questions. I'll turn the conference back over to management for any closing remarks.

Okay. Well, thank you. We really appreciate your time today. As I said, we're pleased with the results in the first quarter. We are on track for the year. Lot of things going on in the world, but we feel great about what we're doing. And we look forward to continuing to have great dialogues with you. And thank you, and enjoy the rest of your day.

Thanks, everyone.

And that does conclude today's conference. Thank you for your participation. You may now disconnect.