Earnings Labs

ACI Worldwide, Inc. (ACIW)

Q4 2025 Earnings Call· Thu, Feb 26, 2026

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Transcript

Operator

Operator

Thank you for standing by. My name is Janice, and I will be your conference operator for today. At this time, I would like to welcome everyone to the ACI Worldwide Inc. Fourth Quarter and Full Year Ended 2025 Financial Results. [Operator Instructions] I would now like to turn the call over to John Kraft. Please go ahead.

John Kraft

Analyst

Thank you, and good morning, everyone. On today's call, we will discuss ACI Worldwide's Fourth quarter and full year 2025 results as well as our financial outlook for 2026. We will then open the line for your questions. The slides accompanying this webcast can be found at aciworldwide.com under the Investor Relations tab and will remain available after the call. As always, today's call is subject to safe harbor and forward-looking statements. You can find the full text of these statements in our earnings press release and in our filings with the SEC. These documents describe important risk factors that could cause actual results to differ materially from those indicated in any forward-looking statements. Joining me this morning are Tom Warsop, our President and CEO; and Bobby Leibrock, our Chief Financial Officer. Tom will begin with an overview of our Q4 and full year performance, strategic highlights and the progress we're making against our long-term plan. Bobby will then review our financial results in more detail, including segment performance, cash flow and our outlook for 2026. We will then open the line for questions. With that, I'll turn it over to Tom.

Thomas Warsop

Analyst

Thanks, John, and good morning, everyone. I appreciate you joining our Q4 and full year 2025 earnings call, and let me start with the headline. 2025 was a very strong year for ACI. We delivered another year of double-digit revenue growth, improving margins and solid free cash flow, all of which are consistent with or better than the long-term financial framework we outlined at our Investor Day 2 years ago. For the full year 2025, we delivered $1.76 billion in total revenue. That's up 10% from 2024, and that was our second consecutive year of double-digit revenue growth. Adjusted EBITDA increased 9% to $507 (sic) [ 506 ] million, and our adjusted net EBITDA margin expanded to 42%. We also continue to execute against our capital deployment strategy. Our balance sheet remains exceptionally strong, and we ended 2025 with $196 million of cash on hand, net debt leverage ratio of 1.2x. This gives us significant flexibility to continue executing on our growth agenda while also returning capital to shareholders. In 2025, we repurchased 4.2 million shares, about 4% of the outstanding shares at the beginning of the year for $203 million. This strong performance is a direct reflection of our committed focus to our multiyear value creation strategy. As a reminder, our strategy emphasizes growth within our core vertical markets, disciplined operational execution and a return-driven approach to capital allocation. I also want to take a moment to discuss some of the important strategic successes we had at a segment level during 2025. First, in our Payment Software segment, in 2025, we took a major step forward in scaling our Bank and Merchant businesses by unifying them into a new segment, we call Payment Software. This increases efficiency, accelerates innovation, and it simplifies our operating structure. This part of our…

Robert Leibrock

Analyst

Thank you, Tom, and good morning, everyone. I'll begin with a brief review of our fourth quarter results, then focus primarily on our full year 2025 performance, reflecting our long-term full year approach to managing the business. I'll close with our outlook and capital allocation priorities for 2026. The fourth quarter was a solid close to a year of strong execution. Total revenue in the quarter was $482 million, up 6% year-over-year, and recurring revenue was $304 million, up 13%, reflecting continued strength across both segments and growing demand for our recurring software-led offerings. For the full year, total revenue was $1.76 billion, representing 10% growth versus 2024. Recurring revenue was $1.21 billion, up 11%, underscoring the durability and quality of our revenue base. We delivered adjusted EBITDA of $506 million, an increase of 9% year-over-year and expanded net adjusted EBITDA margin to 42%, reflecting disciplined execution and the operating leverage inherent in our software model, which provides flexibility to continue investing in the business while returning capital to shareholders. Net new ARR bookings increased 7% to $70 million, while new license and services bookings were $255 million, down 12%. This year-over-year comparison primarily reflects the timing of contract signings between periods. With 2025 representing a more normalized Q4 to Q1 booking cadence and no change in underlying demand or deal quality. As Tom outlined, our results reflect broad-based demand across both segments and continued customer adoption of our modern payment and bill pay platforms. In Payment Software, revenue increased 9% to $942 million, and adjusted EBITDA grew 10% to $544 million. We continue to see increasing demand for our cloud-based offerings with SaaS revenue growing 15% in Q4 and 11% for the full year, alongside continued strength across our broader Payment Software portfolio. Growth was broad-based across issuing and…

Operator

Operator

[Operator Instructions] Your first question is coming from the line of Jeff Cantwell with Seaport Research.

Jeffrey Cantwell

Analyst

I think you answered the big questions that are out there right now about AI in your prepared remarks. I wanted to ask you a question on your revenue guidance for 2026. Can you just go through the building blocks and cadence? By building blocks, I'm curious how you get to an acceleration in the back half of the year? Is that coming from the Payment Software segment or from Biller? And what are those drivers under the hood? And then kind of second, what gives you the confidence that you can accelerate revenue growth in the back half? I know you tend to have a lot of visibility. So I want to kick the tires on that back half acceleration and what you see as the drivers?

Robert Leibrock

Analyst

Jeff, it's Bobby. I'll jump in. So I appreciate the question. And to put it in context, if I zoom out and look at 2025, we delivered 10% growth. We had a strong start to the year, as we talked about at 15% in first half '25 and then delivered 10% in the full year. So some of this, as you point out, is going to be how the phasing 1 year compares to the next. But I appreciate the question because it really shows the strength that we see entering 2026. Think about our guidance of 7% to 9% growth. I'll start with a statement of that's pretty balanced across both of our segments. We see both Biller and Payment Software with strength to contribute into that high single-digit model. We have, as you mentioned, given our high recurring revenue model, we've got great visibility in this guidance looking at this year. And as you think about the first half versus the second half, a lot of that's going to do with the renewal fees phasing we see in that visibility and as we see the implementations and the new bookings and such that we've signed this year. So we feel good about the demand we're seeing across the board and how that plays out throughout the year.

Thomas Warsop

Analyst

Yes. And Jeff, this is Tom. The -- Bobby already said this, but I'll just say it a little bit differently. We have a lot of visibility, as you highlighted, and not -- not just on the renewal book. Just as a reminder for everybody, I know you all know this, but when we sign a renewal, it doesn't matter when you sign it, the book -- the revenue gets recognized on the date of renewal. So that -- we can do a lot to accelerate signing. We can't do much to -- we can't do anything really to change when that revenue gets recognized. So we have a lot of visibility there. We also have a great deal of visibility to the deals that we talked about a few of them specifically, deals that were signed in 2025 and being implemented in 2026. And so revenue recognition typically happens when you go live and you start to see volume in the Biller and Merchant part of the business, especially. And so we have a lot of visibility there. We -- those deals are on track to implement as expected, and then we have high confidence in the revenue coming through. And we have very strong and growing pipeline in our key products, especially our Connetic products. So all of that gives us a lot of confidence, and it's a little bit more back-end weighted than last year, but that's sort of a normal thing that it fluctuates a little bit year-to-year, largely based on that renewal book, but also in tandem with the deals that we signed and expect to implement.

Jeffrey Cantwell

Analyst

Got it. And then this is a little technical, but if we take the midpoints of your 2026 guidance, it does look like adjusted EBITDA, while it tracks revenue growth more or less, it does imply a slight compression. So my question is, can you talk about why, meaning what's in the business plan for this year? Or maybe should we chalk that up in some of the conservatism you guys have shown over the past couple of years. What are the main call-outs for adjusted EBITDA margins for this coming year?

Robert Leibrock

Analyst

Yes, I'll jump in. So as you point out, on the revenue, as I mentioned, we're guiding 7% to 9% growth. We feel good about that, the visibility of it. And we feel good about the operating leverage we're seeing in the business. The guide on EBITDA is -- on a growth basis is about 6% to 9% as well. So both kind of straddling at high single-digit range. As you think underneath of it, we expanded about 100 basis points of margin in 2025. That's, I think, about 300 basis points in 2024. We're showing the operating leverage. And if I look at this past year, 2025 is going to play out -- or 2026 will play out similar to 2025, where we're re-purposing these investments for our new platforms like Connetic and Speedpay One. If I comment on 2025, the 100 basis points of margin, underneath of that, we doubled our investment in our Connetic platform by re-prioritizing that. We have similar focus around productivity entering this year. And some of this is the flexibility to invest throughout the year as we continue to build that out, Jeff. But I think we feel good about that. The other thing I'd mention, I hope you appreciate the additional transparency below the EBITDA line items. We tried to give you our visibility there. We have to model that out. And I think what you'll see is good double-digit growth on top of that high single-digit EBITDA is possible when you get into the other components that would drive EPS and other pieces, too.

Thomas Warsop

Analyst

Yes. And Jeff, just to comment on your comment about conservatism. I think I hope that everyone agrees that over the last several years, we've tried to always do what we say. And so you could call that conservatism. We call it prudence, I think. We want to make sure that we give you guidance that we feel highly confident in. And we want to make sure that we continue to deliver on the commitments we make to you.

Operator

Operator

Your next question is coming from the line of George Sutton with Craig-Hallum.

George Sutton

Analyst

And first, Tom, that was as impressive an explanation of the AI relevance to what you do that I've heard. So I think that was helpful. I wanted to address Connetic in terms of the pipeline. You continue to reference a growing pipeline. Obviously, prior to what you said today, you had signed just one bank with a small use case, but it sounds like there's more significant things coming in addition to the bank you just announced today. So can you walk through the pipeline there?

Thomas Warsop

Analyst

Sure. So yes, you're absolutely right. We expected to have a relatively longer ramp of new signings. I always expected that you might remember, we can go back a year or more, and I was -- I think I was telling everyone on our earnings calls that I had actually not given the sales team permission to sell Connetic because we wanted to make sure we were ready and that the product was there, and we started actively selling last year first -- in the first quarter of last year. So we're actually quite pleased with the traction that we've gotten, the sales that we have. They're as expected, and that's great. but the real question is what about the pipeline. And we feel very good about the pipeline. Connetic is the fastest-growing portion of our overall pipeline by a significant margin. And that's exactly what we expected. It's exactly what we want. And another important point is we did start -- you mentioned, I think you said a limited use case. It was a very important use case for a European bank was the first signing that we had. And again, we understood that because there's a lot of pressure and focus on financial institutions in Europe around instant payments. We knew that customers would need that help, and that's why we built -- completely built out that portion of Connetic's capabilities. We continue to expand and Bobby was just talking about the continued investment in future products, and Connetic is a big part of that. We continue to expand the functionality and very shortly, we will be launching the card portion of ACI Connetic. And that will significantly expand the use cases that we can support with our general availability versions of Connetic. So that's exciting. But even before we launched that portion, we're seeing significant growth month-on-month on the pipeline. Now these are long sales cycles. These are big decisions for these financial institutions. And again, we expected that, but we are making excellent progress. Pipeline is growing. We continue to add functionality and will continue to add functionality, which continues to increase the level of interest. And then one, I think, quite important point, when I look at the pipeline overall for Connetic, the 2026 potential closes, about 2/3 of those opportunities on a numbers basis are mid-tier financial institutions. So remember, if we go back, you will probably recall that we made a very specific point of saying that we were targeting the mid-tier, which is something we've never targeted as a company before. And so that pipeline, that is actually growing even faster than the total pipeline. And again, 2/3 of the opportunities we're working on right now are in that mid-tier segment, which is completely net new for us. So it's good news all the way around. We're excited about it. Our sales teams are very excited about having these really compelling value propositions for our customers.

George Sutton

Analyst

One other thing on real-time payments. You mentioned the addition of some additional logos. As a golfer, I'll ask it in this context. What hole are we on in your view relative to real-time payment -- penetration?

Thomas Warsop

Analyst

Yes. I like that analogy, George. We're -- I think we're still pretty early in the cycle. We've done a good job at ACI over the last 3 or 4 years of planting flags on the real-time payment side. As I mentioned, we had all the different flavors of real-time payments wins. We had some really important implementations, for example, in Colombia that I specifically mentioned. And we're seeing growth in transactions, and that will ultimately lead to growth in revenue. In 2025, that part of our business grew about 8%, and we expect it to continue to be a significant contributor to our growth overall. But I'd say we're still early days. We've talked a lot about it. We've had good growth. We have a lot of wins to show across the world. But I think in terms of overall adoption and volumes, we're still in relatively early innings. Sorry, you said golf. So on an early hole. Front line, George.

Operator

Operator

Your final question is coming from the line of Charles Nabhan with Stephens.

Charles Nabhan

Analyst

I want to put a finer point on some of the 2 earlier questions. In the past, you've called renewals as an uplift upon renewals as a tailwind. You've called out CPI, you've called out pricing. You've called out an uplift coming from volumes. Could you maybe touch on that tailwind? And if you're seeing any change in the uplift you're seeing upon renewals? It sounds like we're still early days in terms of the RTP adoption. But any -- are you seeing any changes in that uplift upon renewals? It sounds like we're -- again, it sounds like we're still on the front line, but I wanted to get a little clarity about that as we think about the building blocks for '26 and '27.

Robert Leibrock

Analyst

Yes. I'll jump in, Chuck. I appreciate the question. It's Bobby. And I'll talk about it across both businesses. And I think a lot of the times when we talk about those 4 or 5 areas, we've talked about Payment Software, which I'll come to. And -- but first, I'll start on the Biller business that grew 13% last year. In that business, recurring revenue business, processing model, cloud-native model, that 13% really had a couple of buckets there. One would be the high retention rates we're seeing and the new logos underneath of it and the transactions. We see opportunity to continue to grow in that business, one, through price and also through value-added services we can put into there. And that business model, I see the first 3 buckets more around retention rates, transactions and new logos. I think we have opportunity for the fourth and fifth, which would be price and value-added services. So that 13% very solid. The second part and a lot of the question, you're mostly asking a Payment Software question where we grew 9% last year. Really happy with that off of a double-digit growth in the prior year in 2024. Underneath of that, similar to the Biller business, our retention rates are very nice. You add on top of that the transactions we're seeing, which continue to grow in mid-single digit across the market in terms of transaction base. We get respectable price in this area. And then I think we're in the early innings in terms of the lift you're going to see in there across real-time payments, especially fraud and the payment intelligent capabilities that we're investing in that will continue to grow those customer relationships and then Connetic. So those are the pieces. I will say the fifth though is always new logos. And this is an area where we had much better progress in 2025. And the focus that Eric and the team have across this, our General Manager for this space on new logo, new logo pipeline is only intensifying. So I see good upside in those last 2 buckets in this business around expansion into the rest of the portfolio and new logos.

Thomas Warsop

Analyst

Yes. And Chuck, just one thing to add there. You specifically asked about uplift on renewal. And we continue to see very strong performance in that area. We're extremely good at driving cross-sell, upsell, price and which -- all of which contribute to that uplift on renewal. So we're very good at it. We expect -- we're not seeing -- we're seeing upside there, not downside.

Charles Nabhan

Analyst

Got it. And as a follow-up, I wanted to ask about strategic M&A. You mentioned that in your prepared remarks. I wanted to get a sense for -- and you did a deal -- a small deal last year. I wanted to see if there's any particular areas of interest you could point to with respect to inorganic growth.

Thomas Warsop

Analyst

Yes, absolutely. So we -- I have the same comment I've had for quite some time on this. There are 2 main areas where we're focused, and we will be opportunistic on this. We're not -- this is not something where we're out there every day seeking something to buy. But there are a couple of areas. One would be an ability to accelerate what we're doing with Connetic because as I mentioned before, we continue to add features, functions, capabilities into Connetic. And if we find a technology, and it would likely be a technology acquisition, we buy it because we like the technology. If we found something that would enable us to go faster in building out the -- what we think are the market-leading capabilities of Connetic, that would be very interesting for us. And we certainly have capacity if we find the right opportunities. That's one, accelerate Connetic. Number two, would be if we can -- if we found something that would enable us to expand geographically, for example, there aren't many areas around the world where we don't have a significant presence, but there are a couple of holes, and that could be interesting for us to take a bigger focus on a particular geography, could be interesting. So those are the 2 primary areas that we've been open to, and I think we still are open to those, but with a lot of focus in making sure that we are really pushing on Connetic, accelerating that as much as we possibly can, both with our organic investments that Bobby mentioned before and then potentially inorganic. Although there's nothing -- I don't have anything to announce, but that would be interesting to us.

Robert Leibrock

Analyst

And I think, Tom, if I could add, let me put it in context, Chuck, of our broader capital allocation strategy. So last year, we generated $323 million of cash flow from operating activity, and we returned over $200 million of that to shareholders through share repurchase. We continue to invest in the business. We paid down our debt to 1.2x leverage. What we wanted to do is get out in front of that this year and give investors the confidence that we have similar levels of planning to deploy 50% to 60% of our cash flow from operating activity, which tends to convert at about, call it, 60%, 2/3 of our EBITDA to return that to shareholders this year. In addition to that, that gives us the flexibility to do exactly what Tom just said around opportunistic M&A. And as I said in the comments and you saw it in our press release, and we think we can do that within our 2x leverage that we see. So looking across the market, I think we've tried to give a lot more transparency in how we plan to deploy capital this year and be opportunistic to invest in the business organically like Connetic, continue to look at inorganic opportunities, but maintain our commitment to shareholders with that 50% to 60% return to shareholders through share repurchase.

Operator

Operator

Currently, we don't have any other questions in queue. I'll turn the call back over to Tom for closing remarks. Please go ahead.

Thomas Warsop

Analyst

Thanks, Jess. And thank you all for joining us, and thanks for the insightful questions. I just want to make a couple of comments to close. We feel great about 2026. We feel great about the momentum we're seeing. Our guidance reflects the clear visibility we have into pipelines, renewals and implementation schedule. We've talked quite a bit about that this morning. We're taking an AI-first approach across the company. We're already seeing tangible benefits in customer outcomes and productivity. And at the same time, we're very clear-eyed about what creates durable advantage in our industry. The platforms we operate are mission-critical. Obviously, they're highly reliable, and they need to continue to be so. They're deeply embedded in our customers' critical workflows, and we sit at the center of payment flows that are global, highly regulated and increasingly complex. From our cloud-native orchestration with Connetic to Speedpay's never miss a payment standards, ACI's leading domain expertise and unrivaled global data has earned us trust over many decades. With a clear strategy, resilient portfolio, accelerating growth and significant financial flexibility, we're well positioned to continue delivering long-term value for our shareholders. Thank you very much again for joining us. Have a wonderful day.

Operator

Operator

Ladies and gentlemen, that concludes today's call. Thank you all for joining. You may now disconnect.