Earnings Labs

Accenture plc (ACN)

Q3 2012 Earnings Call· Thu, Jun 28, 2012

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Transcript

Operator

Operator

Ladies and gentlemen, good afternoon. Thank you for standing by, and welcome to Accenture's Third Quarter Fiscal 2012 Earnings Conference Call. [Operator Instructions] And as a reminder, today's conference is being recorded. I would now like to turn the conference over to our host, Managing Director of Investor Relations, Ms. KC McClure. Please go ahead.

KC McClure

Analyst

Thank you, Tom, and thanks, everyone, for joining us today on our third quarter fiscal 2012 earnings announcement. As Tom just mentioned, I'm KC McClure, Managing Director of Investor Relations. With me today are Pierre Nanterme, our Chief Executive Officer; and Pamela Craig, our Chief Financial Officer. We hope you've had an opportunity to review the news release we issued a short time ago. Let me quickly outline the agenda for today's call. Pierre will begin with an overview of our results. Pam will take you through the financial details, including the income statement and balance sheet, along with some key operational metrics for the third quarter. Pierre will then provide a brief update on market positioning and progress against our growth strategy. Pam will then provide our business outlook for the fourth quarter and full fiscal year 2012 and then we will take your questions before Pierre provides a wrap-up at the end of the call. As a reminder, when we discuss revenues during today's call, we're talking about revenues before reimbursement, or net revenues. Some of the matters we'll discuss on this call are forward-looking, including the business outlook. You should keep in mind that these forward-looking statements are subject to known and unknown risks and uncertainties that could cause actual results to differ materially from those expressed or implied by such statements and that such statements are not a guarantee of our future performance. Such risks and uncertainties include, but are not limited to, general economic conditions and those factors set forth in today's news release and discussed under the Risk Factors section of our annual report on Form 10-K and quarterly reports on Form 10-Q and other SEC filings. During our call today, we will reference certain non-GAAP financial measures, which we believe provide useful information for investors. We include reconciliations of those measures, where appropriate, to GAAP in our news release or on the Investor Relations section of our website at accenture.com. As always, Accenture assumes no obligation to update the information presented on this conference call. Now let me turn the call over to Pierre.

Pierre Nanterme

Analyst

Thank you, KC, and thanks everyone for joining us today. We are pleased with our results for the third quarter, which demonstrate that our strategy and the diversity of our business continue to differentiate Accenture in the marketplace and enable us to drive profitable growth. Here are a few highlights. We delivered new bookings of $7.3 billion, bringing us to $23 billion for the first 3 quarters of the year. Revenues were $7.2 billion, up 9% in local currency, with growth across all 5 operating groups and all 3 geographic regions and outstanding revenue growth in outsourcing. We delivered earnings per share of $1.03, an increase of 11%. We increased operating income 12% to $1.1 billion and expanded operating margin to 14.8%. We continue to have a very strong balance sheet, ending the quarter with a cash balance of $5.6 billion. And we returned more than $1.1 billion in cash to shareholders through share repurchases and the payment of our semi-annual cash dividend. Given how we see our business shaping up for the year, we are confirming our outlook for revenue growth of 10% to 12% for the year. Now let me hand over to Pam who will review the numbers in greater detail. Pam, over to you.

Pamela J. Craig

Analyst

Thank you, Pierre, and thanks to all of you for listening today. I am pleased to give you some details on Accenture's fiscal year 2012 third quarter financial results. We delivered solid bookings, tracking to our full year outlook and revenues right at the midpoint of the Q3 range we provided in March. Revenue growth was driven by continued strength in outsourcing and demand that spans our global operating groups for our diverse mix of service offerings. We also delivered overall margin expansion and continue to drive strong cash flow. We achieved double-digit EPS growth for the quarter, reflecting the profitable growth in our business. And we continue to have a strong balance sheet. Now let's get to the numbers. Unless I state otherwise, all figures are U.S. GAAP except the items that are not part of the financial statements or that are calculations. New bookings for the quarter were $7.29 billion and reflect a negative 4% foreign exchange impact compared with new bookings in the third quarter last year. Consulting bookings were $4.05 billion, and outsourcing bookings were $3.24 billion. And as a reminder, our outsourcing bookings in particular can be lumpy from quarter to quarter. Let me give you some details first in consulting. In management consulting, bookings moderated this quarter, down a bit from our first quarter high. Notably, however, bookings reflected greater client demand for more transformational projects in finance and risk, operations and customer relationship management, all areas that can immediately impact our clients' performance. This demand resulted in larger projects of longer duration and increased focus on business case outcome. Technology consulting bookings were back up this quarter to a record level and reflected continued demand for network transformation, data center consolidation and IT strategy and transformation services for both driving cost savings and…

Pierre Nanterme

Analyst

Thank you, Pam. As you just heard, our results demonstrate that our services and offerings remain very relevant to our clients, and we are fully mobilized to continue to drive profitable growth. Let me start by sharing our view on the macroeconomic environment. We continue to monitor global economic conditions very closely. We have seen renewed challenges around the sovereign debt issue in Europe, as well as confirmation of a slowdown in the forecast for the global economic growth. In this context, our highly diverse portfolio of business serves us very well as we are leveraging new capabilities and technologies to bring innovative solutions to clients across many different industries and geographic markets. At the same time, we are accelerating the execution of our strategy to seize new opportunities in the marketplace. Overall, we see strong demand for our services as our clients, the leaders in their industries, continue to see the need to transform their businesses to address the challenges of globalization, consolidation, regulation and technology innovation. Here are a few examples of how we are leveraging the full depth and breadth of our capabilities to help clients drive transformation and achieve very tangible results. We are helping the U.S. Army streamline business processes to create a single source for financial, property, cost management and performance data at more than 200 locations worldwide. This is one of the largest ERP system in the world, processing more than 1 million transactions a day and supporting a $140 billion general fund. With access to high-quality, real-time data, our client can make more informed decisions to better leverage resources and plan for the future. We're helping a large Europe-based retailer go green and go mobile. We implemented a new supply chain designed to encourage recycling and ultimately reduce costs for the client,…

Pamela J. Craig

Analyst

Thank you, Pierre. This business outlook for fiscal year 2012 includes fourth quarter revenues and our last quarterly view on the year. As we head into the last quarter of our fiscal 2012, we feel the volatility and economic uncertainty around the world, and we expect it to continue. Although the demand environment is uneven in spots, particularly in consulting, there are many areas of strengths, particularly in outsourcing. So with that in mind, let me share how that factors into our view of Q4 and the full fiscal year. For the fourth quarter, we expect revenues to be in the range of $6.6 billion to $6.85 billion, which assumes a foreign exchange impact of negative 7% for the quarter. We saw a significant deterioration of FX rates beginning in late May, which had a substantial effect on our Q4 FX assumption, as well as an impact for the full year. Taking that into account, for the full fiscal year, we have updated our prior assumption of negative 1% and now assume a foreign exchange impact of negative 2%. Based on our year-to-date results of 12% revenue growth in local currency and the outlook just provided for Q4, we continue to expect our fiscal '12 revenue to be in the range of 10% to 12% growth in local currency and not lower than 10.4%. Consistent with what we shared last quarter, we expect strong growth in outsourcing to continue and consulting revenue to moderate a little further. We continue to expect bookings to fall within our new bookings range of $28 billion to $31 billion for the fiscal year, and we expect to be toward the upper end of that range, even with the updated foreign exchange impact. We continue to expect operating margin to be in the range of…

KC McClure

Analyst

Thanks, Pam. [Operator Instructions] Tom, would you provide instructions for those in the call, please?

Operator

Operator

[Operator Instructions] Our first question today comes from the line of Darrin Peller, representing Barclays.

Darrin D. Peller - Barclays Capital, Research Division

Analyst

Can you comment a bit more specifically on what you're actually seeing in Europe around specific growth rates of consulting and outsourcing? I know you mentioned that consulting was down, but I think outsourcing is obviously doing extremely well. And then would you also be able to provide some insight into whether you expect any different types of impact from Europe or financials, or perhaps other macro economically sensitive spots on your fiscal '13 outlook at some point? I know it's a little early on the '13 outlook at this point.

Pierre Nanterme

Analyst

Yes. I guess I will take the question on Europe. And so -- I mean, we continue to remain positive with the situation in Europe. Indeed, what we've seen is some moderation of our growth in consulting, perhaps as you've noticed. Very strong and positive growth in the outsourcing. The second point is when you look at Europe, you need to look at that part of the world country by country. On a year-to-date basis, we've been growing in most of our countries, if not all the countries in Europe. And indeed, in Q3, we're still growing in many of those markets, including Finland, the Netherlands, Belgium, Ireland. Modest growth even in Spain, Germany. And I'm almost embarrassed to mention that there is one country showing a decline in Q3, and that country is France. And probably it's a place where I will need to show more leadership. Pam, you want to explain this?

Pamela J. Craig

Analyst

Sure. So I think the -- in my comments, I tried to highlight that there is one spot in Europe where we are a little more focused, and that's in communications, media and technology consulting. I think there is -- as Pierre mentioned, there's other areas. I mean, outsourcing is strong overall in Europe, and consulting has some patches like this. The Financial Services, I would say, is holding its own despite the market there, in banking, et cetera. But those are the patches where we're watching and looking to see how we continue to evolve to serve our clients there. Does that get at it, Darrin? I'm...

Darrin D. Peller - Barclays Capital, Research Division

Analyst

I think it does help. Yes. I mean, really what I'm trying to look for is just behavioral practices by clients in Europe. I mean, is there anything different about the way that you're winning bookings, whether its sales cycle or pricing or anything else in the practices of the European client base or even Financial Services. But -- I mean, it sounds like it's pretty broadly unique per vertical and per country.

Pamela J. Craig

Analyst

Yes. I mean, I think that we have a long tradition of local leadership there that -- with many great companies that are our clients. And those companies are focused on being as competitive as they can be, given the constraints of their environment, both locally and, in many cases, globally. And so I think that we are well positioned to help them save money, become more efficient and grow their businesses.

Operator

Operator

And our next question comes from the line of Tien-Tsin Huang with JP Morgan. Tien-Tsin T. Huang - JP Morgan Chase & Co, Research Division: I just -- I guess I wanted to ask -- your tone obviously was pretty clear, and the results were good, especially relative from your offshore peers where we've seen a lot more variability. So I guess my question is there, what do you think is driving that variability versus what you've -- what you're reporting? Is it as simple as your diverse business mix? Or is there a structural shift going on in tech services that maybe we can talk about, if you follow my question?

Pierre Nanterme

Analyst

Yes. I mean, to answer your question and -- I mean, we truly believe here, because we have been shaping that strategy, that we are executing the right strategy and probably starting with clients. I mean, for a long, long time now, we've been focusing on these large leaders, local or global. And it's happened in the current environment, the leaders, they continue to invest because they have to transform. I mean, that's probably what that is. And I mean, the trends we're talking about are extraordinary deep and profound outside. I mean, what we're calling the -- I mean, the globalization, the consolidation. Look at the regulation and all those technology innovation, are putting some significant pressure on those companies to continue transforming and, especially, probably in some industries such as banking, I know personally very well, where you're clearly in a new normal environment, or even communication, when the market is transforming rapidly, it's creating an environment where those companies, they have to transform their operations and using the capabilities we are providing at scale. And mainly, on the global footprint, either in the outsourcing, which is extremely vibrant, or in the consulting, especially when it comes to the, what I would call, the new. Around the new technology, around the cloud, mobile. I mean, you probably heard me talking a lot around cloud-based mobile analytics, because all those new technologies are providing good business cases and good return for the companies. So that's the environment. And the fact that we articulated our strategy around the giants or the big -- the leaders, sorry, industry differentiation, new technology, geographic expansion and all of these, with maximum rigor and discipline in running Accenture, is paying off. Tien-Tsin T. Huang - JP Morgan Chase & Co, Research Division: Yes, yes. No, that's good. So I guess as my follow-up, I'll ask just -- I get the deferring fiscal '13 guidance. That makes a lot of sense. I'm actually glad you're doing that. But just to clarify, your fourth quarter implied guidance on revenue growth, it looks like, I think, 6% to 9% in constant currency. I know the comps are obviously going to get tougher. So based on math and just this exit rate in the fourth quarter, should we assume something a bit south of 6% and 9%, with the fourth quarter run rate to be a starting point to think about fiscal '13? Just trying to think about the high-level comps and exit rates and things like that. Anything you can clarify there?

Pamela J. Craig

Analyst

Yes. I mean, I think your math's roughly right on the fourth quarter, Tien-Tsin. And just to kind of give you a little more details on that, we continue to see similar strength in outsourcing of mid to high teens. And I think, in consulting, it could be as much as this quarter to a modest decline, just in terms of the range we see there. And I think as we shape up next year, we believe that we will see growth in consulting. And we also believe that outsourcing will continue to be healthy.

Operator

Operator

Our next question comes from the line of Rod Bourgeois, representing Bernstein. Rod Bourgeois - Sanford C. Bernstein & Co., LLC., Research Division: Okay, great. So I think you guys know. I think it's very prudent to not give formal guidance at this point for fiscal '13. But let me ask a few more questions about some of the key forward-looking trends just to help out on that front. So again, in Europe, your local currency revenue growth is now at 4%. The question I have about Europe -- I mean, clearly, there's a lot of indication in Europe that interest in outsourcing is on the rise, or at least has been on the rise in the last year. Is there enough outsourcing pipeline activity in Europe to offset the weakness in the consulting market overall, such that you can hold your European growth to a positive rate, even though you're at 4% right now?

Pierre Nanterme

Analyst

Yes, I will comment overall on the outsourcing, and I think Pam will provide some comments around the pipeline. Outsourcing in Europe, we're pretty positive in outsourcing in Europe for the following reasons. I mean, as you know, outsourcing heats you up so to speak, through U.K. and the Nordic countries for all sorts of reasons. And what we've seen recently and the last quarters, it is indeed outsourcing now. There is a greater acceptance, if you will, in all the Continental Europe countries, and this is driving a new source for growth in outsourcing business. And so that dynamic now is starting and is creating a bigger market for outsourcing in Europe. Pam?

Pamela J. Craig

Analyst

Yes. And we do see our pipeline up in outsourcing in Europe. So I think that supports that thesis, Rod. And I mean, to your point, I think we expect to continue to hold our own with the strength there and then work to evolve on the consulting business, which is definitely holding up in some industries in Europe. And then in other areas, we need to evolve it. Rod Bourgeois - Sanford C. Bernstein & Co., LLC., Research Division: Okay. And then in terms of a follow-up to carry that discussion to the margin front, you're clearly going to have better growth in outsourcing over the next year than in consulting. Should investors be at all worried about your ability to drive incremental margin expansion over the next year in light of the fact that outsourcing growth is clearly outpacing consulting growth?

Pamela J. Craig

Analyst

No, we don't believe so. I mean, the difference between the consulting and the outsourcing business is we do see more at the contract profitability line in consulting. But then when you consider the rest of the costs that go into our cost base, we are prepared to -- and as you know, we've seen this happen over the course of our history where proportionally, the demand is greater in one than the other. And I am confident that we'll be able to manage that cost base to continue to drive for modest margin expansion. Rod Bourgeois - Sanford C. Bernstein & Co., LLC., Research Division: All right. And then Pam, just to close here, a clarification on something you said earlier. I think you implied that your growth in the August quarter, the growth gap between consulting and outsourcing should be similar in the August quarter as it was in the May quarter. If that's accurate, would you expect a similar gap between outsourcing and consulting growth to continue in fiscal '13, based on the trends that you're seeing right now? Or would that gap potentially widen in fiscal '13? Or should it stay about the same?

Pamela J. Craig

Analyst

Rod, you were the one who said that you were glad that I was not giving guidance for fiscal '13. So not going to do it. Rod Bourgeois - Sanford C. Bernstein & Co., LLC., Research Division: Okay. I was just asking about the gap between the 2 segments rather than actual numbers. But I understand the reason to defer on that.

Operator

Operator

And next, we'll go to the line of Bryan Keane with Deutsche Bank.

Bryan Keane - Deutsche Bank AG, Research Division

Analyst

I guess, Pam, you stated, for consulting, moderate growth to maybe a moderate decline in constant currency in the fourth quarter. But I guess in answer to another question, you said you thought it would be positive in fiscal year '13. So I guess how do we know that it's bottoming out? And how do you have any sense, I guess maybe looking at the pipeline, that things are likely not to get a lot worse?

Pamela J. Craig

Analyst

Well, I think the way the pipeline is shaping up and the way we see the business shaping up going forward is that we believe we're going to hold our own there, Bryan. And I'm not going to lay out the quarter-by-quarter thing, but we just believe that we will have growth overall next year in consulting.

Bryan Keane - Deutsche Bank AG, Research Division

Analyst

Okay. And just for modeling purposes, if FX stayed the exact same or if the rates stayed the same, how many points of FX headwinds should we be thinking about for fiscal year '13?

Pamela J. Craig

Analyst

We haven't flowed all that out yet, and so we'll be prepared to give you our assumption next quarter.

Operator

Operator

Our next question comes from the line of Julio Quinteros with Goldman Sachs.

Julio C. Quinteros - Goldman Sachs Group Inc., Research Division

Analyst · Goldman Sachs.

Real quickly, on the EPS ranges for the fourth quarter, just to make sure I think we've done the math right here, is it implied around $0.80 to $0.84 on the high end and the low end of the ranges for the EPS for the fiscal fourth quarter?

Pamela J. Craig

Analyst · Goldman Sachs.

Well, I gave you the year, so we can quickly calculate the...

Julio C. Quinteros - Goldman Sachs Group Inc., Research Division

Analyst · Goldman Sachs.

Yes. Yes, I think -- and that's what we're kind of backing into. I just want to make sure I understand that, that -- that all of that's just the currency adjustment, that there isn't anything else in there. The constant currency revenue growth looks okay, so I'm just maybe trying to back into what else it could be that would have that huge hit.

Pamela J. Craig

Analyst · Goldman Sachs.

No. It's $0.84 to $0.88, and we took into account the new currency assumption for the year.

Julio C. Quinteros - Goldman Sachs Group Inc., Research Division

Analyst · Goldman Sachs.

Okay. And what would be the implied margin? Did you guys give that?

Pamela J. Craig

Analyst · Goldman Sachs.

For the fourth quarter?

Julio C. Quinteros - Goldman Sachs Group Inc., Research Division

Analyst · Goldman Sachs.

Fourth quarter, yes.

Pamela J. Craig

Analyst · Goldman Sachs.

We gave it for the year, which is math [ph] right there.

Julio C. Quinteros - Goldman Sachs Group Inc., Research Division

Analyst · Goldman Sachs.

Okay, got it. And if we look at the comments, or the comments that you just made about consulting being up, if you look at the last 2 quarters and now, I think this is the first quarter where your consulting headcount is actually down for the first time. How do you help us map back to the expectation that consulting could be up next year when your headcount in consulting is actually beginning to come down?

Pamela J. Craig

Analyst · Goldman Sachs.

Well, I don't know how you know what our consulting headcount is, because we gave you total headcount and then also the Global Delivery Network. And of course...

Julio C. Quinteros - Goldman Sachs Group Inc., Research Division

Analyst · Goldman Sachs.

It's in your statement that you sent out, the updated briefing book. It has headcount numbers in it. And there's a consulting line in there for headcount, for workforce.

Pamela J. Craig

Analyst · Goldman Sachs.

I'm looking at our marketing communications person, and she's saying no. So I don't know. So here's what I do know, that our headcount is up 3,000 people, including in our Global Delivery Network. In fact, on a net basis, that's where it all is. And those people work on consulting work, too, so it's not -- so this is -- and again, we don't give a specific consulting headcount per se.

Operator

Operator

Our next question comes from the line of Joseph Foresi with Montgomery Scott.

Joseph D. Foresi - Janney Montgomery Scott LLC, Research Division

Analyst · Montgomery Scott.

I wanted to go back to something that you said in your prepared comments, Pam. You talked about a slowdown in bookings conversion. I wonder if you could just expand on that. Is that hesitancy on the clients' part? Have you seen any change in decisions? Is that coming from one particular geography?

Pamela J. Craig

Analyst · Montgomery Scott.

Yes, we don't see a delay in decisions. We do see some changes in demand patterns. So for example, in management consulting, we saw less of the very small projects and the same in system integration, and that's concentrated in Europe. Less of the really small stuff. And so we did see that some of that bigger stuff that's coming through in management consulting has been converting to revenue a little slower on an overall basis as you look at the whole map.

Joseph D. Foresi - Janney Montgomery Scott LLC, Research Division

Analyst · Montgomery Scott.

Okay. And then just taking a look, a quick snapshot of Europe, what are the chances of -- I mean, let me just ask it 2 different ways. Any changes in the sizes of the contracts over there and the pricing? And have you seen any signs of contagion, I guess, across the continent? And any of that -- any chance of that slipping into North America as of the last time you checked on the business?

Pamela J. Craig

Analyst · Montgomery Scott.

Yes. Let me let Pierre go for first and then...

Pierre Nanterme

Analyst · Montgomery Scott.

Yes. I think, overall, to answer on the pricing, and I think I can mention Europe before we answer on a broader basis, pricing is remaining stable. The environment is competitive, but the pricing is remaining stable. So no sign on this. Now I mean, so far, we have no sign of contagion, if you will. If you look at our results in Q3, America has been growing double-digits. And as I mentioned, we are very pleased with the situation in the United States, holding costs. And we have a strong double-digit in APAC in our business. So no sign of contagion at that point in time.

Joseph D. Foresi - Janney Montgomery Scott LLC, Research Division

Analyst · Montgomery Scott.

Okay. I'll then sneak one last one in. Any change in sentiment in North America?

Pamela J. Craig

Analyst · Montgomery Scott.

We don't see a change in sentiment in terms of our demand patterns in North America.

Pierre Nanterme

Analyst · Montgomery Scott.

And just to -- I mean, let's elaborate a second on this. I mean, what we know is all those companies, and especially the large U.S. corporations, been working extremely hard these last 3, 4 years to streamline their operation, to build a very strong cash position and to put that in the situation to invest in further effectiveness. So our clients in the U.S. are strong companies with strong cash positions.

Pamela J. Craig

Analyst · Montgomery Scott.

Just to one of your points, just on the pricing, is that we do see a continuation of work moving to our Global Delivery Network. And so on the margin, that puts a little bit of pressure on the top line, but that's not pricing per se, and it does allow us to very effectively offer good cost savings opportunities to our clients.

Operator

Operator

And next we'll go to the line of David Grossman representing Stifel, Nicolaus. David Grossman - Stifel, Nicolaus & Co., Inc., Research Division: If I look back over time, the business remained remarkably stable in 2009, despite some pretty significant economic and FX headwinds. Is there anything materially different about the business model today, that we should consider that with the impact of resiliency of the model, plus or minus if the economic situation deteriorates any further?

Pamela J. Craig

Analyst

Like what? What are you thinking? I mean... David Grossman - Stifel, Nicolaus & Co., Inc., Research Division: Well, you held -- revenue, I think, was down a couple hundred basis points, and you were able to hold earnings flat despite some pretty significant headwinds, both in terms of the industry, the economy and currency. And I'm just wondering, is there anything different about the model that would impact the resiliency? Or is the model as resilient today, if not more so, than it was a couple of years ago?

Pamela J. Craig

Analyst

Yes, I mean, I guess my reaction is that we're more resilient in the sense that we're bigger, more diverse. We have certainly, I think, worked really hard in terms of our positioning with our clients, and the clients are in better shape. And so I think there's a lot that's different about today's environment. And so I'd just offer that.

Pierre Nanterme

Analyst

Yes. No, I think you're absolutely right, Pam. I mean, first, the crisis is different. I mean, what happened in '08 is the business stopped, and the business stopped because the money flows stopped. And so that was the situation. Of course, we -- our clients are absolutely not in the same situation as '08 or '09. I mean, the money -- there's no liquidity crunch, and we know that all the central banks are working extraordinary hard to provide liquidity to the financial system. So we do not -- there is not a kind of out stop [ph] because there is no blood in the company bodies, so to speak. So now what we are doing with our strategy is just working extraordinary hard to continue making the business as diverse as possible and having multiple growth engines from an industry standpoint, from a business standpoint, from an offering standpoint and from a geographic standpoint. So that's part one of our strategy. Diversification around the professional services business, together with running the -- our business as a tight ship so we are prepared to be extraordinary flexible in the way we are running our operation to face whatever might happen in the market, and we are doing that consistently quarter after quarter. David Grossman - Stifel, Nicolaus & Co., Inc., Research Division: And just as a quick follow-up, Pam, I think you gave a metric last quarter, if I'm remembering right, about contracted revenue over the next couple of quarters. Do you happen to have an update for that number?

Pamela J. Craig

Analyst

Yes, and it's very similar. Right now, we have 13% more revenue under contract over the next 4 quarters versus this time last year. And that is driven by strength in outsourcing. So this is, I think, good visibility. But of course, the rest has to fill in as it always does.

Operator

Operator

We have a question from Keith Bachman, representing the Bank of Montreal.

Keith F. Bachman - BMO Capital Markets U.S.

Analyst

My first question relates to bookings. Over the last 3 quarters, on a constant currency annual basis, bookings growth has gone from 20% to 15% to 6%, I think. Q4 is a very tough compare, so I'm not sure the growth rate will be meaningful. So my question is, Pam, what's the right way to think about the bookings growth rate as we get into -- exit Q4 and get into '13? Is it mid-single digits? Is it high-single digits? Any color you can give us on what's sustainable.

Pamela J. Craig

Analyst

Yes, I mean, I think -- I mean, consulting and outsourcing bookings are a little different. Outsourcing tends to be more lumpy. So we -- and we do look at the book-to-bills. And I think that was very important, and they will always be very important. This thing that I find interesting about this Q4 is that we already have 3 large contracts in this Q4. So I think we're off to a good start in that sense. And I mean, as always, I guess the book-to-bill is the most important thing.

Keith F. Bachman - BMO Capital Markets U.S.

Analyst

Okay. Well, I guess I'll go to my second question then. Financial Services continues to generate a lot of concern surrounding what's the growth rate there. The actual constant currency growth rate was 8%. It was actually pretty good, I think. When you think about the dynamics, particularly with the large money center banks in U.K. and Europe, is that a sustainable number here as you look out? Or do you think the growth rate there will decline and you'll have to offset it in other areas?

Pierre Nanterme

Analyst

Yes, I will not comment on the growth rate, but I will comment on the industry and why indeed you've seen this 8% this quarter and a good growth, even when compared to some of our competitors. Again, what we've seen -- it's an industry, especially -- but first, we grow very well in the insurance, across the path -- the patch, both in consulting and outsourcing. So let's focus maybe around banking. And all those banks are under a big pressure, mainly in Europe being compliant to the Basel III new regulation. And so that's something you can't escape. I mean, Basel III is coming, and the banks will have to comply, both from a regulatory standpoint but from an operational standpoint, to what Basel III is all about. And of course, the first impact is around their -- I mean, to reshape their operations to change to breakeven, which means that they need to rethink their operating model in a way which is extremely profound. And that's why you've seen that outsourcing in Europe in Financial Services has been so vibrant. It is because there is an imperative for those institutions to comply with the new normal of the Basel III, and they have to do it.

Pamela J. Craig

Analyst

Yes, I agree. We're positive on the opportunities and the pipeline we see in Financial Services, including in Europe, and it's because of these trends and how much in a big way these trends hit the Financial Services industry.

Operator

Operator

The question is from the line of Edward Caso with Wells Fargo.

Edward S. Caso - Wells Fargo Securities, LLC, Research Division

Analyst

I was curious a little bit about the pharmaceutical industry, if you could talk about the opportunity there. Are you seeing an increased pace, a decreased pace? Maybe what kind of work you're doing there and, if possible, size it as a percent of revenue?

Pamela J. Craig

Analyst

Well, Ed, as you know, I won't size it as a percent of revenue. But I will tell you that we call it life sciences, and I actually mentioned it a little bit in my comments. And we did see good growth in that industry overall globally, and we see many good opportunities shaping up there.

Pierre Nanterme

Analyst

Well, yes. And I mean, I'm personally very excited with the prospect offered by that industry. As you know, in all this pharma world, there is something called a patent cliff, which is -- I know with the occurrence of the Basel III, but it's very deep. It's going to create a deep impact on those organization, and they will have to significantly rethink what it is they want to do, what kind of business they want to be in, how are they going to move to the generic compared to the other part of their business and so forth. So what I feel is, indeed, pharma should and could offer good opportunities for transformation, given what's happening with this patent cliff kind of event.

Edward S. Caso - Wells Fargo Securities, LLC, Research Division

Analyst

My other question is on the reduction in the capital expenditure assumption for this year. And I realize there's probably some rounding going on here. But normally, you have a step up in CapEx spend in the fourth quarter. It looks like it'll be very modest this year. Is this -- are you just pushing some sort of building rollouts forward? Or can you give a little color on what it is that you're pulling back on?

Pamela J. Craig

Analyst

Well, sometimes the guys kind of overestimate a little bit. So I would say that it's just a little prudence in spending and then there is some foreign exchange impact there as well.

Operator

Operator

Our final question today will come from the line with -- from Ashwin Shirvaikar, representing Citibank.

Ashwin Shirvaikar - Citigroup Inc, Research Division

Analyst

I guess the first question is about bookings. Are you observing any change in decision-making speed or process there? In other words, what I'm trying to get at is when it comes outsourcing, are you required to take on employees or assets anymore than in the past? Or when it comes to consulting, the duration of the contracts bookings that you discussed, shrinking or continuing to shrink? Any changes?

Pamela J. Craig

Analyst

Yes. I mean, we do see -- as would be natural, right, that there is evolutions in demand patterns. And I think it's fair to say, in this environment, clients are careful, right? They're dotting the Is and crossing Ts. They're trying to make sure the business cases are good, which I think is all very positive. We are not taking assets on in outsourcing. And again, I think there, we haven't seen any, like, long -- I forget what the phrase is, the aging. We don't see that going up in terms of what's in our pipeline, how long things are in there. We continue to see good win rates, and that stuff is cycling through the pipeline. That really hasn't changed, so...

Pierre Nanterme

Analyst

Yes. No, I don't believe we could identify kind of across the patch -- pattern on this. I mean, you need to look at the situation and look client by client. And based on their environment, we can have even some clients making decisions extremely rapidly, because they feel that they need to move at speed and at scale to transform. And we have some retransactions. We've been moving quite quickly. And you have other transactions in the context with some clients, because of a very contingent situation where they are thoughtful and they would take a little bit more time to make that decision. So it's really a kind of client-by-client situation, more than a kind of across-the-board pattern.

Ashwin Shirvaikar - Citigroup Inc, Research Division

Analyst

Okay. And on outsourcing demand, is that more leaning towards applications outsourcing where margins can actually be quite high? Or is it more towards BPO and infrastructure-type work where we do have that initial spend that you have to do?

Pamela J. Craig

Analyst

Well, applications outsourcing continues to be very strong for us. Clearly, a sweet spot of ours, and we do, do the others as well and growth has been up in both. And I think in BPO, we're continuing to really evolve that business to become much more value-added, and we are building share there.

Ashwin Shirvaikar - Citigroup Inc, Research Division

Analyst

So more platform-based BPOs. So that's good.

Pamela J. Craig

Analyst

Yes.

Pierre Nanterme

Analyst

Thanks again to all of you for joining us today. We believe that our results in Q3 and year-to-date demonstrate that we are executing the right strategy, a strategy that resonates with our clients. Our highly diversified portfolio of business continues to position us well to drive profitable growth in the current economic environment. And I can assure you that the 249,000 women and men of Accenture are focused on delivering results for our clients but as well for our shareholders. We look forward to speaking with you again next quarter. And also, we look forward to seeing many of you in person at our Investor and Analyst Day in New York in October when our leadership team will provide an update on our business strategy to further differentiate Accenture in the marketplace. In the meantime, if you have any questions, please feel free to call KC to make arrangements for a follow-up. All the best.

Operator

Operator

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