Maria Black
Analyst · Northcoast Research.
Sure. Certainly, we're looking at all of that. So maybe a way for me to answer the question, Kartik, is to just kind of unpack how we think about pipelines and activity in general. So if you think about the various segments, and I'll start at the small end, in the small business, it's really not about pipelines. Many of those opportunities we're able to literally onboard in hours, if you will. And so we're looking more at activity measures, right? And that's everything from leads coming in, call it, how many appointments sellers are on, opportunities that are being generated. And so we're looking at the activities, specifically, what I would say across the small business portfolio, across even the core end of the mid- market. That's a very active, healthy activity that's happening out there, and we don't see any moderation in kind of the -- activity out there, right? And so in the PEO space, specifically, we're looking at things like RFPs, requests for proposals, that is. We're looking at asks for benefit underwriting, lots of different measures that we look at to, again, assess whether or not the activity levels have changed. And the answers there is, they continue to remain healthy. The upper end of the mid-market heading into the enterprise and international, that's really where we're looking at pipeline. Oftentimes, these sales cycles are months, sometimes, if not years. So you can really see kind of the pipeline activity. There is some pipeline aging that's happening. That's not necessarily new news. I think we've talked about on previous calls that were kind of back to the new normal or the old normal pre-pandemic where you have a lot of decision-makers and the deals are moving through the motions, more in line with how they used to move through the motions, and that's definitely what we see. We do see the pipeline has aged a bit, but it's still active. The opportunities are healthy and there's -- when I say active, there's still dialog back and forth, and so -- and year-on-year, it is up. So what I would say is, all across, whether it's new appointments that are being done out in the field in the downmarket, RFPs that are being requested in the PEO or in the enterprise space and international space, the pipelines are continuing to grow and new opportunities are entering and the ones that are in there are healthy. All signs point to a broad-based healthy pipeline and activity backdrop for us heading into the year.