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Agilysys, Inc. (AGYS)

Q3 2015 Earnings Call· Wed, Feb 4, 2015

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Transcript

Operator

Operator

Good morning, ladies and gentlemen, welcome to the Agilysys Fiscal 2015 Third Quarter Conference Call. At this time, all participants are in a listen-only mode. Later we will conduct a question-and-answer session and instructions will follow at that time. As a reminder, this conference is being recorded. Some statements made on today’s call will be predictive and are intended to be made as forward-looking within the Safe Harbor protections of the Private Securities Litigation Reform Act of 1995. Although the Company believes that its forward-looking statements are based on reasonable assumptions, such statements are subject to risks and uncertainties that could cause results to differ materially. Important factors that could cause actual results to differ materially from these in the forward-looking statements are set forth in the Company’s report on Form 10-K and 10-Q and news releases filed with the Securities and Exchange Commission. I’d now like to turn the call over to your host Mr. Jim Dennedy, President and CEO.

Jim Dennedy

Management

Thank you, Candice, and good morning everyone. We appreciate you joining us on the call today to review our fiscal 2015 third quarter results. Joining me today is our Chief Financial Officer, Janine Seebeck. Before we get started, just a quick reminder that on the call today we’ll be discussing some non-GAAP metrics, primarily adjusted operating income from continuing operations and adjusted income from continuing operations, which eliminates the effect of restructuring and other items that are either non-cash or non-recurring. Reconciliations to GAAP metrics are provided in the financial section of the press release issued earlier today. Total net revenue for the third quarter was $24.7 million compared to total net revenue of $25 million in the third quarter of fiscal 2014. It is important to highlight that recurring revenue which comprises of support maintenance and subscription services were $13.9 million for the quarter, an increase of 5% and also rose as a percentage of our total sales representing 56% of third quarter net revenue. As a part of those recurring revenues our subscription services revenues improved 16% year-over-year which is encouraging as increasing the subscription services component of our revenue mix is one of our top business objectives. Gross margin was 57% in the -- in fiscal 2015 third quarter, compared to 61% in the prior-year period. Adjusted loss from continuing operations of $1.3 million or a loss of $0.06 per diluted share compares to a gain of $700,000 and $0.03 per diluted share in the same period last year. This led to a net loss from continuing operations of $2.7 million, or a loss of $0.12 per diluted share, compared to a net loss from continuing operations of $1.7 million, or a loss of $0.08 per diluted share, in the prior-year period. Our third fiscal quarter results…

Janine Seebeck

Management

Thanks Jim and good morning everyone. Our third quarter fiscal 2015 revenue of $24.7 million is a 1% decrease compared to $25 million in revenue for the third quarter of fiscal 2014. This slight drop in revenue is largely the result of the near term impact of our strategy to focus on selling new logo and subscription based revenue. This drop offset the 5% increase in our support, maintenance and subscription services revenue which represents our recurring revenue and a 1% increase in our professional services revenue. As Jim highlighted, subscription revenue grew at over 16% in the quarter and at 13% through the first nine months of fiscal 2015. And though we will give up some of the near term product revenue we received today from traditional on-premise sales we believe there is good reason to continue to ramp up our efforts and resources around subscription based revenue given the results we are experiencing including longer term higher margin and higher recurring revenue. Moving down the income statement, overall gross margin fell to 57% for the third quarter of fiscal 2015 compared to 61% in the prior year quarter. Product gross margin decreased 760 basis points to 39% as a result of the lower proprietary product revenue and approximately 200,000 of incremental amortization expense of software products that were recently placed into service. Support maintenance and subscription services gross margin increased by approximately 150 basis points to 78%, while professional services gross margins decreased 800,000 and gross profit margin decreased to 11% as a result of increased labor cost required in the quarter to meet certain customer expectations which resulted in sub normal blended utilization rates. We expect gross margins for the fiscal 2015 to remain in the 60% range. Operating expenses which include product development, selling and marketing,…

Jim Dennedy

Management

Thank you, Janine. Taking a look now at our markets, let me begin with our largest market by revenue, the commercial and tribal gaming market, while new property supply has slowed, the market remains healthy. On the new customer front we were able to grow our customer footprint in the gaming industry which currently represents approximately 54% of our total revenues. Late in calendar 2014, Monticello Gaming and Raceway selected InfoGenesis to help run its property in the 70 room Wild Rose Casino a full service casino resort company based in the Midwest, selected InfoGenesis, Flex and rGuest Pay. Moving to the hotel, resort and cruise sector, this market represents approximately 25% of our total revenues and offers significant growth opportunity for us both in the United States and abroad. New customers in this sector include the GEM hotel, a boutique hotel set in the trendy Chelsea section of New York which selected InfoGenesis Flex delivered as a subscription service and it’s a large Calistoga resort, a resort in the heart of Wine Country selected Visual One and InfoGenesis flex also delivered as a subscription service. Looking to export the $700,000 square foot athletic complex and convention center selected Visual One, InfoGenesis, and Eatec to manage their one of a kind property, the largest indoor sports complex in United States. We remained intent on transforming the guest service experience in the hospitality industry. Operators seek to deliver more than a satisfactory transactional experience with their guests. Operators seek to enhance and manage their entire guest lifecycle of this day or dining experience. We believe we have the vision, capital and solutions to deliver on this mission. Looking ahead, through careful investment and superior execution, we feel confident in our ability to deliver added capabilities to our customers and drive increased value to our shareholders. We are growing recurring revenues, securing new customer wins, bringing our next generation products and brining our next generation products to market. Agilysys serves healthy underlying markets that offer us a significant market opportunity and a potential to expand across international markets. We believe improving our execution against this strategy and developing our team of dedicated employees we’ll lead to improve financial results. With that, let’s open the call for your questions. Candice?

Operator

Operator

Thank you. [Operator Instructions] And our first question comes from the line of Phil Bernard of Eilers Research. Your line is now open.

Phil Bernard

Analyst

Hi, guys. Thanks for taking my call. Two quick questions. First one is what’s your view for the industry and how do you guys expect to grow along with that?

Jim Dennedy

Management

Good morning. I’m sorry. This is Jim -- each one of the – we expect to one of the industries as we’ve indicated we think gaming itself is more of a finite market than some of the other industries we serve. We think that the spent in that industry is largely going to come from transitioning the customers in that market from competing products to our products. You do see some new property growth with Win opening the property in Boston. You had MGM open up property recently in Maryland. So there is some modest new growth that you will see, but I think that the overall market is rather limited in terms of its overall new property growth. However the spend if you look at RevPAR rates in Vegas in particular, I think RevPAR rates year-over-year in 2014 were up about 9%, and spend was up about 5%. So I think there is properties if you can provide them which we think we do and opportunity for them to get new wallet share and recruitment out of the guests or markets that they want to attract, I think that we can continue to enjoy modest spend growth in the gaming sector. I’ll turn next to the hostel, resort and cruise segment, so I think there is more opportunity for us to grow in those segments both in terms of the overall market rate of growth which we still see at about 5% to 7% in total for that particular segment. But more importantly, our analysis is that, that market is highly fragmented in terms of the number of suppliers that serve that market and we see a decent opportunity to continue to grow and take share in that core market. Moving to food service management, the food service management…

Phil Bernard

Analyst

Wonderful. I appreciate to breakdown my verticals as well. Next question is about gross margins, I know you provided a little bit of information about the increased labor intensity that may have been evolved this quarter over others. I was wondering if you could provide any additional information and provide some an idea for how we should view gross margins going forward.

Janine Seebeck

Management

Phil, it’s Janine, good morning.

Phil Bernard

Analyst

Hi, Janine. Good morning.

Janine Seebeck

Management

Obviously for the rest of this year, I do think we still in and as I said in a 60% range. The projects that kind of caused those extra hours in Q3, we do think we’ll have some fall over into Q4, so still have some impacts, but I don’t expect that to be a full long-term impact to our results. From a product perspective, I still think there is a little bit of that mix as Jim talked about in his script with just a little bit of the longer ramp and the lower product that had a little bit of an impact. But all-in-all I think it will still blend to that 60% range through the end of the year.

Jim Dennedy

Management

And Phil, just for added color, when we talked about of execution gap earlier in the call beyond the run rate business that we’ve identified, service delivery, well, we think we delivered peer leading support services, execution against certain products, we identify the gap midway through our third quarter. When we promoted Rehan Jaddi, who has consultant – big time consulting experience with [Indiscernible] and Accenture to the level of Senior Vice President for Customer Support and Services Solutions, we think we’ve address the disciplined that we need it for the gap we identified in service delivery.

Phil Bernard

Analyst

Great. That makes sense. Appreciate it. That’s it from me.

Jim Dennedy

Management

Thank you.

Janine Seebeck

Management

Thank you, Phil.

Operator

Operator

Thank you. And our next question comes from the line of Brian Kinstlinger of Maxim Group. Your line is now open.

Brian Kinstlinger

Analyst

Hi, good morning, guys.

Janine Seebeck

Management

Good morning, Brian.

Brian Kinstlinger

Analyst

Can you highlight how beta testing is going for your property management platform or just layout the timeline when is readily available for sale, I’m basically wondering is anything change and really what the response has been?

Jim Dennedy

Management

Well, the response Brian, thank you for your question, it’s been really pretty strong. We have multiple properties using the product in production today. One of the reasons why we have delayed if you will, declaring general availability is that we would like for a broader cross section of properties to be using the product to more completely test the full functionality that we have in the product that’s been released. When we achieve that particular outcome we’d be in a position to declare it generally available. I think, I don’t know, Janine if you want to add a more color to that.

Janine Seebeck

Management

Yes. I think that fair. And at this point, Brian we think that they will be probably first half of the calendar year.

Brian Kinstlinger

Analyst

And so, you characterize them right now still in public testing. Is that right, you’re requiring customers that can work with you to figure out and knows market, any kind of changes that need to be made to the software platform?

Jim Dennedy

Management

Correct. We would declare that current status what we would call release candidate stage. This is the candidate product that if we had a broader cross section that was more completely testing its functionality, we’d be in a position to declare at GA. But as we’re still installing it at multiple properties, we have some properties using it in production. So they’re not using it and test anymore. They are actually using it in product. And then we have other companies that were installing a properties, they were installing. Once we get a more complete test of the full functionality that’s been released we feel more comfortable declaring it generally available. Although we are in the market and we do have pipeline for selling it today.

Brian Kinstlinger

Analyst

And so when you say that, did that suggest you’ve got some hotels, but you want maybe some cruise lines and some other kind of verticals or is it a broader range of hotels and properties that you’re going to be install them?

Jim Dennedy

Management

It’s a ladder, a broader range of hotel properties.

Brian Kinstlinger

Analyst

Got it. Okay. And then, I’m wondering as you’ve talk about longer than expected sales cycles, I’m wondering if at all the new platform being closed for sale. I think your new logos as well as your existing customers know it’s coming, if that’s impacting the sale cycle right now as they want for this platform and maybe you’re reluctant to buy products ahead of that?

Jim Dennedy

Management

We’ve address that particular concern by what we would call giving our customers platform protection. So for instance, that they bought current end point product from us, the platform protection is they’re not buying a product. They’re buying property management services if you will. And we’ve given them a define migration path from the current end market product to the next gen when they are ready and we are ready to move them. The longer sales cycle I referenced is more attributable to the emphasis we’re placing on getting new logo business. Someone who is not currently doing business with us today, the courtship that it takes to secure their business is just taking modestly longer than what we had planned.

Brian Kinstlinger

Analyst

And so, do you think that as a result once the whole platform is readily available for sale, makes you think that acquiring new customers may take a little bit longer than expected? Or do you think that the product is strong enough given differentiated that maybe that won’t be the case?

Jim Dennedy

Management

Well, I think the product is plenty strong. It’s the relationship building throughout the industry that we did to develop. At the end of the day there’s whole concept I have around the lasting connections which is the purpose for our company is that I don’t think that people buy from companies or people buy just products. People buy from other people, particularly in this industry. And to the extent that we can develop those relationship with these properties and our target end market that they have the confidence that we’re not just shopping a product, but we’re there to deliver on a brand promise from Agilysys that we’re helping you serve the guest lifecycle of either this day or the dining experience. We’re not just about delivering a transaction. We’re going to help you recruit more revenue, develop more wallet share, get better recruitment. That takes a little bit more time to sell than just say, here’s a product. Please install and tested out and transitioning in a way from a current property management system product or a point of sale product particularly at the enterprise level at which we see is not a trivial discussion. It takes a while. Even in our installed base where we migrate customers from an existing or a competing system to our system. That sale cycle, the capital request getting those lines of business support behind it, it takes a little bit of time and we based our timing factors for new logo business as a modest increment to the sale cycle what takes within our existing accounts. And we were wrong it’s taking a little bit longer than our initial estimate.

Brian Kinstlinger

Analyst

And with that said, if I take a look at your salesforce, how many sales folks you have trying to capture new logos and then how many of those have been with Agilysys for less than one year?

Jim Dennedy

Management

With respect to the salesforce we ended our third quarter with about 20.25 [ph] in head count overall in the business. Of those 20 approximately 8 are focused exclusively on new logo business atonement of those 8, at last half have been with Agilysys for more than five years. The remaining half, have been with the Agilysys for under five years, I think a very small piece have only been. I think two people have been with Agilysys for less than 18 months.

Brian Kinstlinger

Analyst

Great. Last question with your balance sheet giving you lots of buying power. Maybe highlight your M&A strategy and if you take look at the business and what you’ve got. What kind of assets do you need to maybe complement your business and maybe give little bit value to cross-sell?

Jim Dennedy

Management

Well, I think if you look at our historical approach to M&A at least under the current leadership. We think we have great products that are foundational and the dining or this day experience, and we are looking to add component technology that help, complete or fill rest of what we would call that guest lifecycle management, so things around dining and table management. We look at payment as an integral part of this day experience or the dining experience. There is nothing like sitting in a restaurant or hotel and you’re waiting to try to tender out and leave. So helping to give our properties, those kind of capabilities where our M&A efforts will be focused. And I think historically we’ve always said, we want to look at talent, technology and market in that order. The talent that develops the interesting technologies or innovations that are market will use and if they deliver us new market opportunity. If it’s an end market or segment that we want to address, all the better and that’s how we look at M&A and our M&A strategy going forward.

Brian Kinstlinger

Analyst

Great. Thanks you, guys.

Jim Dennedy

Management

Yes, sir.

Operator

Operator

Thank you. [Operator Instructions]. And I’m showing no further question at this time. I’d like to turn the conference back over to Mr. Dennedy for any closing remarks.

Jim Dennedy

Management

Thank you, Candice. Thank you for joining us on the call this morning. We believe Agilysys continues to improve our business. We will continue to focus our resources on the highest available opportunities in our chosen end markets and manage the business for the longer term to deliver sustainable value to our customers and shareholders. In closing, I want to take this opportunity to thank the very talented and dedicated team at Agilysys. Their work drives our success. I also want to thank our many customers and partners who entrust us with their business. Thank you.

Operator

Operator

Ladies and gentlemen, thank you for participating in today’s conference. This does conclude the program and you may all disconnect. Have a great day everyone.