James Benson
Analyst · Jefferies.
Yes, you're right. Certainly, the sales reps that we're adding, and as we've talked about for our performance in Security Solutions, which is effectively an enterprise sell, that most, if not all, of those customers when they're buying those offers, and even our media solutions, that they are interested in buying kind of -- attaching services. And just to be clear, our services are product enablement focused. So we're not in the services business that is providing kind of consulting and support. This is a product enablement services business. But I think what you've seen is that it wasn't that many years ago where effectively, the services that -- we were not monetizing services. We've put together packages for services, and we found huge interest from our customers who want to get more expertise from our service professionals and helping them leverage how they use the Internet and how they use our solutions. So some of it is that we have very good traction, and you're right. I talked about good attach rates with services. I had mentioned this quarter as well that these large events that I mentioned, the media events that take place over kind of a longer period of time, many customers rely on our service professionals to help deliver those events for them. So what you saw in Q1 was kind of some event-driven services revenue. But you are right that I think 2 years ago, services revenue was about 7% of our revenue. Last year, services revenue was 8% of our revenue. If you look at just Q1, I think that's about 9%. It's probably going to be somewhere, call it, in the 9% to 10% range. I would say we're not throttling back services. If it's leading to more ability for customers that want to buy more of our performance products, buy more of our security products, buy more of our media products, which we've actually proven that it does, we'll continue to grow the services business. You are right. I provided a model for you guys that it is a lower gross margin and EBITDA model, but it's still pretty attractive gross margin and EBITDA model. So I think the way you have to look at the company is we are a blend of a media business. We are blend of kind of these Infrastructure as a Service/SaaS business in performance and security, and we have a services component. And when you look at that, the company has a pretty attractive overall model. And so I don't want you to think that we're throttling services. But you can kind of think of it as we'll continue to grow it in line with as long as it continues to be product enablement-oriented and drive more stickiness of our solutions, that's really the strategy that we have with that part of the portfolio.