Good day, ladies and gentlemen, and welcome to AMERISAFE's 2018 Third Quarter Earnings Conference Call. [Operator Instructions]. As a reminder, this call may be recorded. It is now my pleasure to introduce General Counsel, Ms. Kathryn Shirley. Please go ahead.

Good morning. Welcome to the AMERISAFE 2018 Third Quarter Investor Call. If you have not received the earnings release, it is available on our website at www.amerisafe.com. This call is being recorded. A replay of today's call will be available. Details on how to access the replay are in the earnings release. During this call, we will be making forward-looking statements. These statements are based on current expectations and assumptions that are subject to various risks and uncertainties. Actual results may differ materially from the results expressed or implied in these statements if the underlying assumptions prove to be incorrect or as a result of risks, uncertainties and other factors, including factors discussed in today's earnings release in the comments made during this call and in the Risk Factors section of our Form 10-K, Form 10-Q and other reports and filings with the Securities and Exchange Commission. We do not undertake any duty to update any forward-looking statement. I will now turn the call over to Janelle Frost, AMERISAFE's President and CEO.

Thank you, Kathryn, and good morning, everyone. Industry-wide loss cost continued to decline this quarter, making workers' compensation the only commercial line with rate decreases passed on to policyholders. Such an environment sets the stage for carriers to compete for premium dollars. AMERISAFE's history and current year results reflect our discipline to evaluate and price our risks for long-term stability and profitability. It is because of that discipline that our board declared a special dividend of $3.50 to our shareholders, while maintaining adequate capital to protect our policyholders and efficiently operate our company. In addition, our employees have created a thriving workplace, which was recognized by business interns as one of the best places to work in insurance. AMERISAFE is executing on our strategy of producing favorable returns on equity and increasing book value per share adjusted for dividend paid to shareholders. This quarter's results are consistent with our strategy and produced a combined ratio of 81.1% and an ROE of 17.4%. I will discuss the operational metrics before turning the call over to Neal Fuller to discuss financials. Gross premiums written this quarter was down 2%, impacted by a change in audit premium and related adjustments. Audit premium remained positive this quarter, indicating insured payrolls were better than estimated. In addition to audit premium, the "related adjustment" includes endorsements and cancellation. In comparison to last year's third quarter, we experienced $1.4 million more in cancellation premium. This quarter was greatly impacted by a single large account we chose to cancel for noncompliance with safety recommendations. In total, audit, premium and related adjustments decreased gross premiums written $2.1 million this quarter. Premium for policies written in the quarter were essentially flat and pricing on those policies was down, resulting in a 1.65 ELCM. I believe we have been responsive in…

Thank you, Janelle. For the third quarter of 2018, AMERISAFE reported net income of $19.7 million or $1.02 per diluted share, compared with $16.6 million or $0.86 per diluted share in last year's third quarter. Operating net income for the quarter was $19.5 million or $1.01 per share, an increase of $0.14 from $0.87 in the third quarter of 2017. Revenues in the quarter increased 0.8% to $93.5 million compared with the third quarter of 2017. Net premiums earned were flat when compared to last year's third quarter, reflecting current market conditions and from lower audit and other related premium adjustments, which can be variable from quarter-to-quarter. Turning to our investment portfolio. Net investment income increased 1.2% in the third quarter to $7.9 million compared with $7.8 million in the third quarter of 2017. The increase was due to slightly higher yields on investments compared with last year's third quarter. The tax equivalent yields on our investment portfolio was 3.01% at the end of the quarter. The pretax yield on the portfolio was 2.70% at the end of the quarter, up 16 basis points from 2.54% at year-end. There were no impairments on any of the securities held in the portfolio during the quarter. At quarter-end, the investment portfolio carried an average AA rating with a duration of 3.84. It was composed of 54% municipal bonds, 22% in corporate bonds, 18% in U.S. treasuries and agencies and the remainder in cash and other investments. About 56% of our bond portfolio is composed of held-to-maturity securities, which were in an overall unrealized loss position of $2.9 million at quarter-end. These unrealized losses are not reflected in our book value as the bonds are carried at amortized cost. Moving now to operating expenses. Our total underwriting and other expenses were $20.6 million…

[Operator Instructions]. And our first question comes from the line of Randy Binner with B. Riley.

I wanted to actually ask about the account cancellation due to safety issues just because -- I know that you all focus on safety a lot and do a lot of inspections. But I mean it's unusual for that to kind of affect the numbers in the margin in the quarter. So could you expand on that? Is it isolated or not? And just like to know more there.

Yes. It's a good question. The reason it impacted the quarter, the reason we brought it up was because it was a large account. So for us, a large account is a 6-figure account. This particular account was nearly $800,000. And as I mentioned, the change in the quarter-over-quarter was $1.4 million. So I felt like it was important to isolate that it was -- that in particular was 1 account. Had that not been for that 1 account, the trend pie wouldn't have been so dramatic in terms of the financial results. Not saying that we don't -- regularly -- we will cancel accounts if we feel like they're not complying with our safety recommendations. But that 1 account was impactful to the quarter.

Is that emblematic of anything that's happening more broadly? Or is it just something that happens when you deal with higher hazards...

It's just something that happens. I don't second read a trend into that.

Yes, okay, fine. And then, I guess just on the ELCM is so pretty darn good. But the workers' comp is -- as you saw -- with your reserve development -- from an all-in margin perspective, is doing quite well. Maybe the best, it's done in forever. So what -- how would you characterize the competition you're seeing? Is it larger carriers? Is it packaged business? Is there any change in what we've seen trend wise so far this year?

Can I select all of the above?

Yes, I am sure.

Yes, it's large carriers. Yes, it is competitive. But I wouldn't say -- I don't think the competitive landscape really changed from even second quarter to third quarter. We're still seeing the same things. Obviously, anecdotically, we see things on individual accounts, but there's not something prolific throughout the marketplace. And the best way I can just -- I'll use data that's out there, articles that have been out there, the best way I can describe it is, MarketScout put out a report that said, of all the commercial lines, workers' comp was the only one that had shown decreases passed onto the policyholder. And it was 3% in the second quarter. It was 3% in the third quarter. Yet when you look at the underlying loss costs that are being approved, they're obviously at a greater rate. So I think that's a good example, at least on an industry-wide basis. That's not just hazardous industries that we write, but on an industry-wide basis, I think that's a good outlook to say carriers are still demonstrating some discipline. So maybe either whether we believe in the loss, whether that's we believe in the loss cost, experiences aren't the same. Or to your point, people are just having trouble believing that workers' comp can be really be profitable for a string of years in a row. And so maybe underwriters are a little bit more cautious about that. And that's -- like I said, that's just industry-wide data, not specific to AMERISAFE. But I think it's a good indicator of even what we're seeing in terms of competition. When I look at accounts that we may be offered renewal to and we didn't get the renewal, where we see slippage is in those what we would call lower-hazard classes for us, not lower classes as in mainstream business, but some of our lower-class business in terms of hazards. That's where we see slippage. We were really not seeing in with the high hazard of high hazard, if that makes any sense to you.

Yes. Just because that's where you're more likely to see package, and it's easier for large carriers to attach to it. Okay. That's perfect.

And our next question comes from the line of Matthew Carletti with JMP Securities.

A couple of questions. Randy actually asked my first one. So we covered that. Wage inflation, can you talk a little bit about what you're seeing with wage inflation if anything so far? And what you might expect? And a little bit about how beneficial that would be to, kind of, the economic model of workers' comp for you? And how that would impact the bottom line?

Right. As I stated in my earlier remarks, audit premium was positive this quarter. I think that's important for us to emphasize. It was indeed positive but quarter-over-quarter, not as robust. Yes, we're seeing wage inflation. And probably, more to a larger degree, I think some of our increased payrolls are actually coming from more workers. So I think, as the economy has rebounded and maybe a little bit more robust than it was previously, our insurers, our clients are adding workers to their workforce, which increases payrolls. Obviously, if we had our druthers, we'd rather it just be wage inflation because then the same workers, higher wages. But I mean, we're certainly seeing new workers in the workforce.

Okay, great. And then, I guess, my other question would center around losses. And you commented kind of high level on just the lumpiness of losses in the business. In terms of what you guys defined as large losses, how is your -- 9 months through the year, kind of how are you looking versus kind of your budget or what you'd expect at this point? That said, caveated by the fact that we've definitely had quarters before where you get a lot in the last week of December or something. They are lumpy.

Yes, that's right. Thank you for pointing that out. It is not sequentially in nature. So as of the end of third quarter, we had 18 claims that were over $1 million. And at year-end, I believe that number was -- I'm looking at Neal? 21 ?

Last year.

So accident year '17 at year-end was 21. And since then, that count has come down obviously because we've closed claims or able to settle. But we're at 18 right now as of the third quarter.

And our next question comes from the line of Mark Hughes with SunTrust.

The loss-based assessments in the quarter, I think you suggested those were up. Could you give us a magnitude on that?

I don't have the magnitude here. But what really happened is last year in the third quarter, the year-over-year comparable was very favorable. Last year in the third quarter, we saw some very significant reductions in loss-based assessments in a couple of states related to some large claims that we were able to settle and closed out. So those loss-based assessments were depressed in the third quarter of last year. I would say the amount that we had this quarter was more of a normal run rate.

Okay. your outlook on taxes, I guess, I assume that it's influenced by the distribution of earnings underwriting versus investments. But do you think 19.5% is a good number going forward?

Yes. You're right. It exactly ties to what you said. It's -- how much of it's coming from underwriting gains, and how much of it's coming from the investment portfolio. We did see the tax rate tick up this quarter and that's as a result of more favorable development. So I think you have to assume whatever loss amounts you assumed going forward and then adjust your tax rate accordingly. But I would say that the tax rate this quarter was probably a little higher than normal just because we had higher favorable development.

And then the investment income was up sequentially. Any one-timer, nonrecurring stuff in there? Or was that just higher yields on the portfolio?

No, there really wasn't any one-timers that were influencing that or unusual items. So I think that really reflects the fact that we've been able to invest at slightly higher yields over the last 6 to 9 months.

And then on audit premiums. I hear what you're saying is that the -- definitely impactful to have a large account that was canceled. You had a decline in audit premium in this quarter last year. So -- and actually in the third quarter of '16 now that I look at it. It was flat in the third quarter of '15, so third quarter has been kind of a strange quarter maybe. What -- I might have expected a little more audit premium with the robust economy, any thoughts there?

You when I look at it by industry, Mark, and this is why I -- to your question about the economy, when I look at it by industry, the decreases were kind of like across all of our industries. It wasn't in particular to 1. We actually saw an uptick in oil and gas, which we would've expected at this point compared to where we were third quarter last year. But I mean, in our major classes, it was -- they were still positive, no question, still positive. But construction was not as robust, trucking was not as robust, agriculture was actually up slightly. So agriculture and oil and gas were the two that actually showed increases. But something as simple as maritime was actually down from last quarter -- last third quarter 2017. So I don't read into that. It's something specific to the economies of the industries that we write, simply because it was across all of them.

Just out of curiosity. The account that you canceled, was that based on a loss? And when you investigated the loss, the safety issue came to the fore? Or did you figure out before the loss came up?

No, it was not related to a loss.

Okay. Just a little good investigative work there.

I supposed so. We do follow up.

And our next question comes from the line of Christopher Campbell with KBW.

I guess just my first question is on the case reserve development. Are you seeing any industry-specific trends there?

No. I probably should have alluded to that in my prepared remarks. No, it's really just lumpy. It's not specific to -- it's the same types of losses that we typically have.

Okay, got it. And Janelle, you'd mentioned I think early on and you just said like lumpy. So why -- I guess just thinking about it, so why would -- at a high level, why would your case reserving be, I guess, less predictable? Because I was just thinking that the case reserves are kind of based on better data than your IBNR would be. So what drives that higher uncertainty?

I'm glad you asked that question so that I can clarify. What I meant by it's not predictable, when those case reserves changes as far as releases, when we're able to close and settle, it's certainly not predictable. When the accidents are going to happen is not predictable. How we reserve is very consistent. Our approach to our claims is very consistent and has not changed. I am sorry, apologize if that was not clear. The end -- the part that is lumpy is when the accidents happen. I can't tell you if they're going to happen in second quarter, third quarter, or as Matt mentioned in -- when he was asking the questions, it's happened in the last week of the year before. And that's unpredictable for us. As well as when my claims department is continually working these claims, particularly prior year claims, there's not a seasonality to you were able to -- it seems that we can close claims or settlements are more evident in the first part of the year than the second part of the year. And the unpredictability comes from that favorable case development, the favorable development that we recognized this quarter, the $13.3 million was coming from individual case reserves. It's not Neal and I saying, "Oh, we'll look at this accident year and adjust management's estimate." To your point, the IBNR, those are coming from case reserves. So the $13.3 million this quarter was more than second quarter, even this year's second quarter. So that's more of just a fact of that how the individual case reserves panned out. It wasn't management's estimates changing. Does that clarify?

Yes, definitely. And then just got to dig in a little bit further into that logic though, but I would say that some of your IBNR would be held for adverse case reserve development, right? So would the favorable case reserve development you're seeing on accident years like '13 through '16, is that causing you guys to rethink like how much IBNR you're holding? And could there even be more reserve releases?

Yes, certainly. We look at IBNR in relation to those case reserves each quarter. Particularly, when we get -- once that accident year reaches that 32- to 36-month window, that's when we really start looking at the IBNR in one case, how many cases are left open. Usually, if they're prohibited, they're the ones that are still open, maybe those are not the ones better -- the best claims, but those are the ones we're going to have for a while. And that's when we evaluate the IBNR. So to your point, if we start seeing that we're able to close those cases and they're closing favorable, then certainly we would adjust the IBNR.

Thank you. And that concludes today's question-and-answer session. I would now like to turn the call back over to CEO, Ms. Janelle Frost, for closing remarks.

I will part with one final statement. AMERISAFE is positioned, both financially and operationally, to continue executing on our strategy outlined to our shareholders, fulfill our promises to our policyholders and assist our employees and community in thriving. Thank you for joining us today and for your questions.

Ladies and gentlemen, thank you for participating in today's conference. This does conclude the program, and you may all disconnect. Everyone, have a wonderful day.