Michael Maroone
Analyst · Credit Suisse
Thanks Cheryl and good morning. AutoNation delivered record first quarter adjusted EPS from continuing operations and operating margin of 4.2% when adjusted for business and property dispositions and grew revenue and gross profit across all business sectors. We are pleased with these results, particularly given the soft start to the quarter from an overall industry perspective, due to harsh winter weather. As I continue, my comments will be on a same-store basis when compared to the period a year ago, unless noted otherwise. For the first quarter same store, total gross profit for variable operations increased 6% and on a per vehicle basis was up $117 or 4% to $3,352 per vehicle, driven by solid contributions from used vehicles and customer financial services. Combined new and used same store unit volume was up 3%. Relative to new vehicles in the quarter, same store new vehicle revenue of $2.4 billion increased $131 million or 6% on new vehicle sales volume of 69,700 new vehicles, an increase of 2,565 vehicles or 4%. New vehicle gross profit of $144 million grew $2 million or 1% in the quarter. Gross profit per new vehicle retail of $2,060 was up $50 or 2%, largely due to continued pressure in the import segment, where the environment remains very competitive for both volume and growth, particularly for Nissan and Toyota. At March 31, our new vehicle inventory was at 61 days compared to 62 days a year ago and at year end. Turning to used vehicles; in the quarter, same store retail used vehicle revenue of $932 million increased $32 million or 4% on 51,100 used vehicles retailed, up 600 units or 1% with unit volume increases in the premium luxury and domestic segments, offsetting a volume decline in the import segment. Revenue per vehicle retails $421 or 2% to $18,225. Retail used vehicle gross profit of $91 million was up $8 million or 10% and gross profit per used vehicle retail of $1,788 increased $137 or 8%. We had a challenge with tight used vehicle inventory in the quarter, when the new market froze, as a result, our intention turned to maximizing margin, and we are very pleased with the results. Supply challenge emphasized the need to accelerate initiatives that expand our alternatives for sourcing used vehicles in a strategic manner that consistently drives the right product and the right price at the right time. It is not entirely linked to the new vehicle market. External sourcing initiatives, including centralized buying team, partnerships with various third parties, and a We Buy Your Car guarantee to offer pilot program that we will launch this summer. Internally, we are focused on increasing appraisals, winning more trades, reducing third party wholesale and equity monitoring in the service lane. At the end of the first quarter, our used vehicle base supply was 31 days. Rounding out the variable side of the business is customer financial services, where in the quarter gross profit per vehicle retail was $1,407, an increase of $85 or 6%, which is a record for our company. Total gross profit of $170 million increased $14 million or 9% compared to the period a year ago. We continue to be extremely pleased with our performance here, and remain focused on the overall customer experience, continuous improvement at store level execution, and long term customer retention through value added products, offered through customer financial services. Next, customer care or service parts and collisions; in the first quarter, customer care revenue increased $24 million or 4% to $661 million. Turning to gross; despite the severe weather earlier in the quarter, we were pleased to report gross profit increases across the board for customer care, and we are particularly pleased with a 6% increase in warranty growth and 11% increase in collision growth in the 15th consecutive quarterly increase in customer pay growth, which was up 2%. In total, customer care gross profit was up $10 million or 4% to $282 million for the quarter. Our customer care team remains focused on operational improvement in the areas of traffic, appointments and customer satisfaction. This includes updating and expanding our service capability for added customer convenience. The target is to have 180 stores operating under this updated model by year end. In the first quarter, 30 more stores were installed bringing the current total to 110. As I wrap up my remarks, I will note that at March 31, our store portfolio number 269 franchises and 228 stores in 15 states, representing 33 manufacture brands. The franchise and store count each increased by one on April 1st, when we proudly opened the Audi store in South Orlando for business. This manufacture award point further strengthens our premium luxury position. Our entire team is excited about the sales and service opportunities in the spring market. We are investing aggressively to build our brand awareness in both traditional and digital channels, and early results are quite positive. A key foundational component of our efforts, is the unified commitment to deliver a peerless customer experience at every touch point. I'd like to thank our 22,500 associates for their efforts in serving our customers, and their dedication to building a great company. With that, I will turn it back to Mike Jackson.