Good morning, ladies and gentlemen and welcome to Academy Sports and Outdoors Fourth Quarter and Fiscal Year-End 2022 Results Conference Call. At this time, this call is being recorded. [Operator Instructions] I will now turn the call over to Matt Hodges, Vice President of Investor Relations for Academy Sports and Outdoors. Matt, please go ahead.

Good morning, everyone. Thank you for joining the Academy Sports & Outdoors Fourth Quarter and Fiscal 2022 Financial Results call. Participating on the call are Ken Hicks, Chairman, President and CEO; Michael Mullican, Executive Vice President and CFO, and Steve Lawrence, Executive Vice President and Chief Merchandising Officer. As a reminder, statements in today's earnings release and the comments made by management during this call may be considered forward-looking statements. These statements are subject to risks and uncertainties that could cause our actual results to differ materially from our expectations and projections. These risks and uncertainties include, but are not limited to, the factors identified in the earnings release and in our SEC filings. The company undertakes no obligation to revise any forward-looking statements. Today's remarks also refer to certain non-GAAP financial measures. Reconciliations to the most comparable GAAP measures are included in today's earnings release, which is available at investors.academy.com. Unless otherwise noted, comparisons are to 2021, the 2019 comparisons also provided where appropriate, to benchmark performance given the impact of the pandemic in 2020 and 2021. I will now turn the call over to our CEO, Ken Hicks.

Thank you, Matt. Good morning, and thank you all for joining us today. As we wrap up and reflect upon fiscal 2022, we closed out a year that was both rewarding and challenging. During the fourth quarter and the full year, we faced pressure from the uncertain macroeconomic environment and comp periods of our strongest financial results. Our team effectively executed against our strategic plan. And as a result, we delivered solid earnings, generated and returned a significant amount of free cash flow, grew market share and created value for our stakeholders despite not meeting our sales expectations. Turning to our fourth quarter results. We reported net sales of $1.75 billion and negative 5.1% comparable sales. During the quarter, we had our highest sales day ever on Black Friday and a strong Cyber Monday. We then saw the return of the traditional shopping level in the first couple of weeks of December, followed by consumers return in the week of Christmas. Overall, footwear and apparel sales grew, while outdoors and sports and recreation experienced sales declines. Steve will discuss our sales results in more detail later in the call. In terms of profitability, fourth quarter adjusted net income grew 12.5% to $163.5 million or $2.04 of adjusted diluted earnings per share, led by gross margin expansion from lower freight costs, a sales mix shift towards soft goods and efficiently managing our SG&A expenses. During the year, led by our dedicated team members, Academy accomplished many of the strategic and operational goals we set at the beginning of the year. For example, we strengthened existing markets and entered new markets with the successful opening of 9 new stores. This was our first year of opening new stores since 2019 and we're pleased with the overall performance of this class of stores.…

Thanks, Ken. Good morning, everyone. I will start by reviewing our fourth quarter and full year performance and then move on to discuss our initial financial outlook for 2023. Net sales for the fourth quarter were $1.75 billion with comparable sales of negative 5.1%. Sales were lower than planned due to fewer transactions, partially offset by an increase in average ticket size. When compared to 2019, Q4 sales increased by 27.4%. For the full year, net sales were $6.4 billion, with comparable sales of negative 6.4%. When compared to 2019, our full year sales increased by 32.4%. We maintained or gained market share in all product divisions for the full year, and our market share is well above 2019 levels. Switching to gross margin. In the fourth quarter, gross margin was $572.5 million with a rate of 32.8%, a 50-basis point improvement over Q4 of last year. The rate improvement was driven primarily by lower freight costs and a sales mix shift towards soft goods, partially offset by more promotional activity. For the full year, gross margin was $2.2 billion with a rate of 34.6% of sales. This rate is 10 basis points below fiscal 2021 but 500 basis points higher than fiscal 2019. This is the second consecutive year Academy has finished with an annual margin rate above 34%. We are realizing sustainable benefits driven by the merchandising changes made over the last few years, including more thoughtful inventory management, systems upgrades and greater localization. In the fourth quarter, our operating income rate increased by 70 basis points to 11.7%, making this the eighth quarter in a row Academy has reported double-digit operating income rates. Taken all together, net income grew 11.2% in the fourth quarter to $157.7 million. When compared to Q4 2019, net income increased by more…

Thanks, Michael. As you heard from Michael and Ken, our Q4 sales came in at $1.75 billion, which is a 5.1% comp decline versus 2021 but was up 27% versus our 2019 baseline and it was fairly similar to our Q3 trend, which was up 30% versus 2019. In terms of how the quarter played out, we saw the traffic patterns return to a more normalized pre-COVID holiday season. We did not get the same pull forward of demand in November that we've seen in the past couple of years when there was scarcity of supply in the market across many key categories. Improved inventory levels across most retailers allowed customers to wait later in the calendar to take advantage of the deals they anticipated would be out there. As we expected, we did see customers turn out to shop during the normal kick off to holiday that is the Thanksgiving weekend and had the largest shopping day in the company's history on Black Friday. Similar to pre-COVID years, once we got past Thanksgiving, we saw the early December low return with the shopping and traffic ramping back up in the last week leading up to Christmas. Overall, while the holiday season had its challenges, we are pleased that we held on to the majority of the gains we've made during the past couple of years. Breaking Q4 now by division, we saw continued sales momentum in the soft goods half of the business, with footwear up 2.2% for last year and apparel running a 1.8% increase versus '21. The footwear business was driven by strength in our big brands such as Nike, Brooks and SKECHERS along with new brands like HEYDUDE. We also continue to benefit from more controlled distribution by some of our key vendor partners as it…

Thank you, Steve. Academy shown that the operational improvements we've made to our business over the past 4 years were structural and have driven higher levels of performance and profitability compared to when we began making them. By making the changes you've heard us describe many times on these calls, we have operationally and financially transformed the company and laid the foundation for an exciting growth phase. We expect to achieve this growth by opening a significant number of new stores over the next several years, continuing to expand our omnichannel business, elevating the performance of the existing store base and leveraging and scaling our supply chain. We remain realistic about the challenges the macroeconomic environment presents, but we are confident in our plan and in our ability to navigate uncertain times with our value offering, compelling assortments and position of financial strength as we strive to be the best sports and outdoor retailer in the country. We look forward to sharing our new long-range plan with you in April. Until then, have fun out there. We'll now open up the call for your questions. Thank you.

[Operator Instructions] Our first question comes from the line of Robert Ohmes from Bank of America.

This is Alex Perry on for Robbie. So I just wanted to ask a little bit about the gross margin. So it's expected to come down year-over-year. Maybe just help us with the key components that you're sort of contemplating there? It sounds like a more promotional environment and pressure on merch margins. But do you -- are you going to see mixed tailwinds as the hunt business continues to remain under pressure? And how does freight play into this? And then how would you characterize the overall apparel environment right now? Is it promotional out there? There seems to be a lot of mixed commentary there.

Alex, it's Michael. I'll take the first question and then pass it over to Steve. With respect to gross margin rate, I'd like to remind everyone, keep in mind, we're starting from a pretty high place. We're 500 basis points higher than we were in 2019. And so we've been hanging out on top of the gross margin rate mountain for a really long time. Merchandise margins next year, we believe, will be a bit lower to allow for some additional promotional activity and to maintain our everyday value positioning with our customer that they expect from us, particularly right now in this environment. That will be offset in some degree, by some supply chain tailwinds as we will see some supply chain savings next year due to lower container costs. All other gross margin puts and takes will maintain relatively consistent. I think Steve can take the question on the apparel side.

Yes. We're actually very happy with where our apparel business is. It was one of our better trending categories for Q4, and we expect that to be a growth engine for us as we go into 2023. If you go back a year ago and you think about where we were, there was still a pretty constrained supply chain, and we really weren't happy with the level of transition merchandise we got last year post Christmas, heading into spring. As we said in the prepared comments, the place we're at today is a much better forward-facing inventory position. We feel really ready to take advantage when the weather turns warm. And that certainly was a win for us on the margin front in Q4 as we do mix forward with more apparel, more or that is a tailwind for us, and we have that baked into the guidance that Michael shared with you earlier.

Perfect. And then just my follow-up question is, how are you thinking about transactions versus ticket this year, especially with the better inventory positions on a year-over-year basis, would you still expect traffic to remain under pressure and then what is driving that? Is that still pressure from the lapping of the multi trips from the ammo stock outs?

Yes. I think the consumer is obviously under pressure, and that has an impact on traffic. That said, we believe that people still are excited about having the experience that they can have with sports and outdoors. And we believe that while transactions may be challenged some in the coming year that the assortment that we have, what we've done with pricing, what we're doing with our in-stocks will help us continue to grow and develop the business even though the consumer is challenged.

Just a little bit of additional color on that one, Alex. One of the things we look at when we've got businesses that are running down and our field business was down, is whether the business is demand challenged or share challenged. And the biggest portion of our sales mix was really compartmentalized in our field division and that corresponds with some of the traffic decline that we've seen. We took share in the quarter in that business. We've taken a lot of share over the few years. Ammunition is the biggest piece of that. And we are seeing that stabilize. So we certainly think the traffic will rebound. Those trends are improving. So we look forward to that business stabilizing going forward.

Our next question comes from the line of Christopher Horvers from JPMorgan.

This is Megan Alexander on for Chris. Maybe a couple of related questions on the top line. So similar to what you provided on 3Q, are you able to strip out the ammo headwind and kind of tell us how the business performed, excluding that? And then as you think about how you're planning the business for '23, are you still looking at 2019 as the reference point? And kind of assuming that trend, ex-ammo holds, so broadly assuming normal seasonality, and if so, how should we think about the cadence of comps over the year?

Yes, this is Steve. I'll take the first part. When you look at our business, we called out strength in the soft goods side of apparel [indiscernible] increases for the year. As Michael said, the hunting category was probably the biggest headwind we faced. We also had some challenges in some of the surge categories that we saw a pull forward of demand in the last couple of years like bikes and fitness equipment. As we got past holiday, a lot of those things start to even out. And as we look into this year, what we really see happening is that ammo headwind and that hunting headwind starts to diminish as we go through the quarters and starts to normalize. We're up against one kind of last surge quarter in Q1. But as we get through the quarters, we expect them to sequentially get better and improve as we progress through the year.

And we're seeing a good result in not just apparel and footwear, there are a number of other businesses. Steve talked about team sports and things like outdoor cooking. We look forward to seeing some of the camping areas come back. So this is -- one of the strengths of the company is the breadth of our assortment and our ability to compete in a bunch of different classifications. With regard to 2023, we think that the pattern of the sales will get to be more normalized, more like historical and not some of the surges that we've seen in the last few years. That said, we're moving off of 2019. We set a much higher plateau, and that's where we are. And you know what I think, 3 years was enough to prove that we're not going to fall back down to 2019. So that's where we're moving from. We look at the business being more normalized in terms of the flow through the year. This year, as Michael said in the guidance, we anticipate the first part being a little bit more challenged, but we look forward to sequential improvement as we move through the year.

And just to add 1 point to that. As Ken said, we expect it to be more of a normal cadence. But at a higher baseline, I mean, when you look at a lot of these surge categories that we talk about, we're still way up to where we were in '19. And as a matter of fact, those categories in aggregate are pacing ahead of the company average for that time period.

Got it. All really helpful. Maybe as a follow-up, Ken, there's been a lot of investor speculation about you, potentially the timing of you announcing your succession plan. So can you maybe share your thoughts on that today? And how you think about your role at Academy and what that could look like over, say, the next 1 to 3 years?

Yes. We're not trying, the rumors of my demise have been greatly exaggerated. I'm having fun, enjoying it. I like Academy. Our Board has taken a very thoughtful approach to succession planning. And as with any Board, it's a thorough process. And I would envision that I will be associated with Academy for some time to come. I'm -- I would like to -- I love Academy, and I'd like to be a part of it for the future. What that is exactly, we'll see. But for right now, I'm enjoying and having fun.

Our next question comes from the line of Simeon Gutman from Morgan Stanley.

This is Jackie on for Simeon. Just honing in on the kind of big-ticket durables categories in the business, which are the economically sensitive. On a unit basis, kind of how are those categories trending versus 2019? Is there stability, any deterioration? Or are they kind of holding at this higher water level? And I guess the broader question with that is do you think if they're holding, is this indicative of kind of a higher level of growth in sporting goods generally as a category and what would be driving that?

Yes. I mean we definitely are seeing the declines versus last year in some of those categories. I mentioned fitness equipment being one, kayaks being one. Those are still above baseline, much higher than the company average. So we're up 32% versus '19 in those categories in aggregate and well ahead of that. As we move into 2023, we see some of these surge categories starting to level off, and we think we can start moving back to growth. Fishing is a great category where big surge, last year is a little choppy, but we expect this year as competitors pull back in that category further they'll be growth. Some of the bigger ticket ones with longer replacement cycles like fitness or kayaks, we anticipate those will continue to be challenged for a little bit longer, but we've modeled that into our plans and it's in the guidance that we've given you guys.

That said, there are some -- it's not this amorphous group. We've got some big-ticket things like outdoor cooking that are very good and some of the other big-ticket categories within other parts of the business. With that said, as I think the important thing is that our base is much higher than it was 3 years ago. And so we're working from a higher base and look forward to grow from there.

Got it. And just one quick follow-up. On the 34% to 34.4% gross margin guide for '23, this is above the prior long-term range that you guys have given. Is this the kind of right run rate that we should think about post '23 going forward? And I guess, what are the key levers we should think about in terms of maintaining that higher gross margin rate over time?

Yes. I think certainly, our expectations are -- have -- are higher than they were a few years ago when we rolled out that initial guide. And we certainly look forward to providing more color around our expectations going forward at our Investor Day in a few weeks. But we previously said 32% to 32.5% and we expect that to be higher.

Our next question comes from the line of Greg Melich from Evercore ISI.

Two questions. The first one is to help frame sort of the share and traffic gains over the last few years. So if the 3-year comp is running up high 20s or 30%, is it fair to assume now that transactions are still positive versus 2019, but almost all of that comes from ticket size?

Transactions are well up versus '19. We also have seen an increase in ticket size as the hard goods business has become a bigger percent of the total.

Okay. So they're both still up meaningfully. It's not like flat on one and up 30 in the second.

Yes, yes.

Okay. Got it. And then the second was, Michael, maybe help us understand the SG&A. I guess, how did you manage to leverage it in the fourth quarter with the sales coming in a bit light? And as you described, that 100 bps investment in '23, could you tell us when you'd see the biggest pressure on SG&A through the year?

Greg, certainly, sales were a little softer than we thought in the quarter, but good teams adjust. And I'm proud of the team and what we've done to navigate the sales miss and grow adjusted net income by 12%, largely through expense management. I'll tell you the logistics and supply chain teams did a great job managing expenses, really getting out there and being aggressive, managing container costs, managing the distribution centers, merchants did their role in pursuing some vendor allowances and those kinds of things. So we were able to bring the quarter in, I think, in a way that we're very proud of. And despite the challenges, we lead the sector in free cash flow margin. I'm pretty proud of that. This [indiscernible] business generates a lot of cash, our ability to return over $600 million to shareholders in a year where we ran down and invested the most capital back into the business that we've invested since 2017 sets us up well for the future. And I think it shows we've got a very durable business model with a very capable team. With respect to next year, I would say 20 basis points of the deleverage is tech investments related to our initiatives, omnichannel, supply chain, our customer data initiatives. Those are big, big levers for us, and they require some tech investments. About 30 basis points of the deleverage relates to new store growth and a combination of the construction of the new stores themselves and some additional marketing that we'll have to deploy to make sure they get off to a good start. I'd say, 10 basis points is for 53rd week. You got a little bit of stock comp deleverage and the rest is just kind of small stuff. So I hope that's helpful.

That's very helpful. And I guess the last one, I just want to make sure the first quarter, how is it trending? Are we in the range? Or could we presumably be below it just given the comps [indiscernible]?

They don't let me answer this question because every time I do, I confuse people. So I'll let Michael to...

Well, Greg, I'll go back to what Steve said. We expect that the year will improve as we move along. And we can't say a whole lot more about that. We don't provide the inter-quarter guidance but we expect the year to improve as we go. I think we're off to a start that we expected.

And I'd say, beneath the surface, we've had on this, and we've got some really healthy businesses out there. I just want to reiterate that. I mean our apparel business, footwear business, our team sports business, we think there's a lot of opportunity in categories like hunting and fishing as they start to cycle some of these trends. Inventory is in the best position it's been in, in a long time, our value position in the space. We have a lot of reasons to be positive.

That's great. We'll see you in a couple of weeks. Good luck, guys.

Our next question comes from the line of Kate Fitzsimons from Wells Fargo.

I guess I wanted to switch gears and speak to some of the store openings. You guys are targeting this year, 13 to 15, can you just expand whether this is a mix of new and existing markets and how we should think about that? And you noted some interesting learnings from the 9 new stores you guys had done last year. So if you could just provide some more color there. And then I have a question on the balance sheet.

Sure. I'll give you a little bit of color on the program overall. As a reminder, this was a test-and-learn year and a year about capability building as we entered a new phase for the company, which is really one of accelerated multiyear unit growth. We tested a lot. We learned a lot. We tested new markets. We tested different store layouts. We looked at different marketing approaches. We developed the capability to retrofit existing spaces, which is not one frankly this company ever had. I think in the past decade, we might have only retrofitted 1 or 2 spaces. So I would say, overall, we're pleased with the progress of the new store program. As a whole, the current vintage will clear the 20% ROIC hurdle that we've established. We feel comfortable with that. I will say when you adopt a test-and-learn mindset, if everything you try works exactly the way you want it to, you probably didn't test enough. And so we had some stores that did phenomenally well. We had others that came a little bit short of our expectation and we have learnings in both instances, and we're applying them. I want to reemphasize a critical point. Only a handful of our mature stores, and I mean a handful had 4-wall EBIT rates in the single digits. So of the 268 stores we have, 258 stores are doing double-digit 4-wall EBIT margin. So our bottom quartile stores outperform the competition on a productivity standpoint, on a profit dollar standpoint. And so even though we haven't put our best to forward, this is a powerful part of our toolkit that we look forward to speaking more about going forward. We've never shut a store because of profitability issues in this company, and we're not tinkering with the fundamental business model. We have a business model that works. We just need to scale it. So we look forward to accelerating it. We're confident in that. I can't tell you all the learnings because we don't want to give away our game plan but look forward to talking more about it in a few weeks at Investor Day.

Okay. That's helpful. And then just secondly, switching gears to some of the free cash flow priorities for 2023. You guys have been pretty aggressive on the buyback, certainly appreciate the raise in the dividend. I am curious if you could speak to how you're evaluating the debt on the balance sheet. You bought back $100 million in Q4. I believe $400 million of that 2027 note is callable later this year. So I am just curious how you're evaluating the debt portion of the balance sheet and cash returns this year.

Sure. Over the past 3 years, we've generated over $2 billion in free cash flow. And for a company of our market cap, for a company of our size, that's pretty extraordinary. And when you generate $2 billion in free cash flow while investing in the business, you can do a lot of things. And we're going to continue to take the approach we've had. I think we're beyond the point where we've reached the stability point of our journey. We want to invest back in the business, which is why you see the capital dollars increasing next year. After that, I think we've got a lot of runway to do a number of different things, and we'll continue to take that portfolio approach with buybacks, which over the past few years, buying back over $900 million of ASO stock at average price around $40. It's been a pretty good return. We'll continue to take a dual approach and look at the debt. I think from a debt level standpoint, we're in a pretty good spot. I don't like the rate and we'll keep looking at the rates. And if those get away from us, we'll take out the variable rate debt before we look at the 6% callable debt to answer your question. So that's how we think about it. One more thing on the stores that I want to highlight. We get questions all the time about the format. We think the big stores that have broad and exciting assortments do well. We think big stores that are highly profitable, can put smaller stores that are less profitable out of business. And so we're not going to tinker with our model a heck of a lot. As we go forward, we're going to focus on the stores that are in that [ 55,000 ] and above range.

And as part of your first question also, we are continuing to fill out markets that we've been, in Houston, Atlanta. We are adding on to adjacent markets like Panama City, Lexington and moving into new areas. We will continue to do that. We will do it in a more powerful way. But one of the things we're seeing, these are all working and where the competition has done some of the things that they're talking about, our stores continue to do well. As Michael said, we believe in the big box and the biggest box is working.

Kate, last thing, if I didn't hit it, 100% of what we're talking about is self-funded from cash from operations. I think that's obvious but 100% of what we're talking about is self-funded from the cash that we generate.

Our next question comes from the line of Brian Nagel from Oppenheimer.

Congrats on the -- you continue to reposition the business successfully. My question, I do want to focus my first question, on just the back -- well, backdrop, with the sector backdrop. As you look at the operating environment for Academy, if I guess, Q3 to Q4 and then what we're seeing here in early '23, are dynamics from the consumer's perspective or even competitively, are they getting more challenging for you? Or is it staying the same?

Brian, I think the consumer -- our view of the industry is still very bullish. It's a big industry that's very fragmented, depending on who you talk to, it's well over [ $120 billion ] it could be [ $140 billion ] and nobody has a significant share. So from that degree, it's open. We are not, I believe, as discretionary as other parts of the discretionary business. The kids still going to play baseball. You're still going to do your hobby of camping. The families are still going to get together on the patio. Now you may not spend as much. The kid may not get a Marucci bat, they may get a Louisville Slugger. You may buy a little less expensive fishing rod. That said, that's where we fit in with our value because we trade from the opening price to where the enthusiast is and they can find what they need to afford managing through this. That said, the consumer is challenged. And I think we're going to see at least for the first part of this year, possibly a little bit longer, the consumer being challenged and having to make decisions. We think one of the decisions will be, I'm going to continue to support my interest in hobbies and I'm going to want to stay healthy. And I'm going to make sure that I look for value, and we provide both of those things.

And Brian, back to my earlier point, the businesses that we have that frankly were softer than we thought were demand challenged, not share challenged. And I think your question about competition, we have great competition. We respect them. They do a good job. But one of the things that's happened over the past 3 years is there's greater segmentation in our channel. And so I think our lane is more clearly defined and it's a little bit wider than it was a few years ago.

Yes. I just wanted to add a couple of points around Ken's comment around value. I think that's one of the things that gives us confidence even if the economy has continued to be a little bumpy. We know customers even if they stop traveling, will nest at home. A lot of categories we carry certainly service that. But when you think about our position as the value provider in the space, we definitely think there's also an opportunity for customers to trade down to us. We've been really focused on making sure that all these key items that we have that there's no value in holding price on, in some cases, we roll back price on some items. We've talked about offering value to expand the promotions. So that's certainly embedded in what happened in Q4 and what we're doing going forward because we're being more thoughtful about that. And then even clearance, clearance is the way we deliver value. And that's something that we've gotten a lot smarter about how we manage and use those traffic drivers during certain time periods. So we actually feel like even if the economy continues to be a little bumpy, that we're well positioned in terms of the categories we carry, the diverse nature of them and the value that we provide that we will do fine.

That's all very helpful. If I can just follow up with 1, also just relatively bigger picture your question. So a lot of talk within your broader space about bloated inventories at manufacturers, at retailers having a lot of these, have started to work down, they remain elevated and then result in price promotion. So from an Academy's perspective, I guess how do you see this dynamic? And is this a challenge for -- broadly speaking, is this a challenge for you? Or is it more of an opportunity?

Yes. I mean I would start with -- I think we've done a really good job of managing our inventory. That's one of the things I think has kind of been a hallmark over the past year of how we've managed through this. Our inventory was up 9.5% at the end of the quarter. That was up 16.7% versus where we were in '19. But if you look at it on a unit basis, it was down 7% and that's with 9 more stores. And at the same time, our sales were up 33%. So we feel like our inventory is back in stock across most categories. We feel like it's well positioned for spring. I mean certainly, we've seen some more clearance, elevated clearance activity out there and some increased promotions and we tried to address that. But we haven't seen that really creep into our business or impact us as much.

Our next question comes from the line of Daniel Imbro from Stephens Inc.

Michael, I want to start on the SG&A side. Maybe stepping back from this year, that was helpful color on what's going to drive the deleverage. But I think about -- you guys have mentioned your ability to still drive down SG&A per store over the recent quarters. And so I guess, taking out the tech investments, are you looking at a same-store SG&A level? Where are we in the journey of profit improvement per store and SG&A improvement per store as you look at the assets today?

With respect to the work that the stores are doing, I tell you, I'll tip my cap to them, they've done a great job really managing tasks out of the stores that don't add a lot of value to the customer. And so we've been able to give labor to the customer, customer-facing hours while taking hours out of the store on an overall basis. I think that there's always things you can do, but for the most part, that journey is over with. Where we will have some additional improvement is, probably through the supply chain. There will be some benefit there. But overall, I think the most of that work with respect to stores, that's -- I think that we're ahead of this maturity curve.

Yes. We do -- are doing some things with labor scheduling. We put in a new system, Kronos, this past year, and that has helped us get more of the labor at the right time in the right places. But the stores have done a great job, the supply chain, we are just early in the journey there.

Great. That dovetails well into the next question, a follow-up, it is going to be, thinking about some of these supply chain initiatives you guys have talked about, I think, a warehouse management software, a multi-store delivery on the actual store delivery side. I thought the time that you communicated was to be able to roll out later in '23, and we see some benefit this year, but more into '24. I guess, one, would that still be your timing expectation? And then two, any way to help size up kind of the gross margin benefit that we could see from some of these investments as we think about the out years and what that could look like?

We'll talk more about the long-term benefits in our Investor Day. But for this year, we will not get a benefit from the warehouse management systems. We'll be putting it in the very tail end of the year. We're beginning to put it at the end of the year. The benefits that we're going to have in the supply chain are really coming on the import freight side from lower container costs. So a lot more to come for the next several years after this year with the supply chain. There's a lot more that we can do and improve on.

Systematically, we're doing some things like the warehouse management system we put in place this past year, a trailer yard management system. We are doing some operational improvements, high-capacity racking and things that we will see some small benefits early on but the larger benefits, things like you talked about, about multi-store trucking and things like that, that's going to be occurring over the next couple or 3 years. And -- but we're seeing the industry-wide benefit of lower freight cost over this year.

Our next question comes from the line of Seth Basham from Wedbush Securities.

This is Nathan Friedman on for Seth. Just wanted to follow up on the gross margin sustainability. Maybe you can share more color behind the higher expectations versus the prior 32% to 32.5%? Is it just merchandise margin improvement is being -- is more sticky and sustainable in light of higher promotions? Or is there a larger runway for a supply chain that could drive gains to offset this or something else?

I'll start on the merch margin, I'll let Michael talk about the other components. I mean, we're certainly at a much higher level than we were 3 years ago from a merch margin perspective. It's up over 500 basis points during that time period. We do see some promotions creeping back in and expect that going forward. But to be clear, I don't think we're ever going to go back to where we were in 2019 and prior from a promotional intensity perspective. I also think that during that time period, we've made a lot of improvements in just the fundamentals of how we manage the business. The inventory management process, the allocation system being much more thoughtful about where and how we're putting goods, the clearance strategy that we're running. All these things that we've done from an MP&A perspective have long-term benefits that we think are going to be sticky. So there may be a little bit of erosion next year in merch margin relative to this year with some more promotions. But we think the vast majority of what we picked up over the last couple of years is going to stick to our roots.

Got it. And maybe just a housekeeping question. Just curious where you're expecting your inventory growth for the upcoming year knowing that you're well positioned for the spring, but any more color there would be great.

I think as we progress through the year, you're going to see the inventory start to normalize closer to where it was last year. We started getting back in stock halfway -- about halfway through last year. So I think you'll see the inventory start to normalize onto a Y-o-Y basis as we get deeper into the year.

Our next question comes from the line of John Heinbockel from Guggenheim.

This is [indiscernible]. I am on for John. A quick question on [indiscernible] and what do you expect from bigger ticket items? And anything you can call out from maybe the more casual consumers and versus your most engaged? You guys mentioned improvements in targeting and data analytics. So anything you can call out there would be great. Then I have a quick follow-up.

Yes. I would say that kind of the story over the past year has been that our best engaged customers are shopping with us more and are spending more with us, that's certainly embedded in our numbers. We certainly picked up a lot of onetime customers during the pandemic, particularly in the early days, when we're the only kind of store open and other people weren't. The good news is, we've gotten a lot of data on them. We know how to contact them. It's one of the things that we've really been working on beneath the surface, is being much better in terms of our targeted marketing outreach. We've taken our traditional media spend way down, and it's now over 50% targeted and it's going to keep increasing from there. We'll talk a little bit about that at the Investor Day. We've got a new customer data platform coming on board that's going to really help us be even more sharpen our targeting. We're seeing really high reactivation rates on lapsed customers, which is also something we're really excited about, both happening currently and in the future.

Great. Appreciate that color. And based on store visits, inventory, especially apparel and footwear look about as clear [indiscernible] as it's ever been. Are comp store units close to up in that the low single digits area? And can you chase -- and can you chase if the demand backdrop is somewhat better than where it's sitting at right now?

Yes. I would say comp store units versus last year are up a little bit versus 2019 are still down 7%. Once again, that's with 9 more stores. So we're operating a lot leaner today than we were 3 or 4 years ago when there was top stock throughout the store. That being said, what was really interesting is, we learned in pandemic, we could turn faster. We learned how nimble the teams could be in terms of chasing goods. And so we haven't lost that. That's in our muscle memory now. And so if business starts to accelerate, we feel like we've got the inventory to do the business and we're going to chase additional goods. Conversely, if we see it slow down, we feel like we've been very nimble in management on both sides.

Yes. Part of it is also, some of the things that Steve and his team have put in place allow us to flow the merchandise better. So we don't have to carry as much inventory to do the volume and it moves through the system. So better planning and flow, and that's -- our supply chain has been able to handle it, but we think the improvements that we're putting in place for the future will make it even more able to handle the flow and we can improve our inventory productivity.

Ladies and gentlemen, we have time for one more question. And the question is from Patrick Hollander from Goldman Sachs.

You guys opened 9 net new stores in 2022. You mentioned you took share during the year across categories. We were just wondering if there's any data you can share around the ramp-up in spend from new customers? Has there been kind of different shopping patterns from new customers in new categories that you're taking share from or new customers at new stores that you've opened in infill markets or new markets?

So we see new stores, candidly, as a really great way to expand our brand and attracting customers. I mean you think about some of the new markets we're in, like Short Pump, obviously, all those customers are new to Academy and new shoppers for us. As we've gone into new markets, we've done, I think, a better job of localizing the assortment. One of the things we've done in the past and tried to reintroduce in '19 and prior was we kind of took a Texas-based assortment approach and tried to apply it broadly and that didn't work. So we've actually seen some pretty positive reaction to some of the localization efforts we put in place this year. But that being said, as Michael said, there's always learnings we're going to have and we're taking those learnings from '22, and we're going to apply into '23 and be heck a lot smarter about how we market, how we assort and how we manage those stores.

All right. I appreciate everybody's time and attention. And hopefully, we helped you better understand why we're so bullish on our future and what we've got ahead of us. It was a challenging quarter and challenging times. But that said, we're well positioned for that, and we've got the right team to accomplish what we need to accomplish and achieve our goals. We look forward to seeing all of you at the Analyst Meeting in the first part of April. And we think you'll be excited in our new plan and our outlook for the future. With that, I hope everybody has a great day and a lot of fun out there. Thank you.

Thank you. The conference of Academy Sports and Outdoors has now concluded. Thank you for your participation. You may now disconnect your lines.