Good day ladies and gentlemen, and thank you for standing by. Welcome to the First Quarter 2023 Asure Software Earnings Conference Call. [Operator Instructions] At this time, I would like to turn the conference over to Mr. Randal Rudniski. Sir, please begin.

Thank you, operator. Good afternoon, everyone, and thank you for joining us for Asure's first quarter 2023 earnings call. Following the close of markets, we released our financial results. The earnings release is available on the SEC's website and our Investor Relations website at investor.asuresoftware.com, where you can also find the investor presentation. During our call today, we will reference non-GAAP financial measures, which we believe to be useful to investors and exclude the impact of certain items. A description and timing of these items along with a reconciliation of non-GAAP measures to the most comparable GAAP measures can be found in our earnings release. Today's call will also contain forward-looking statements that refer to future events and as such, involve some risks. We use words such as expects, believes and may, to indicate forward-looking statements, and we encourage you to review our filings with the SEC for additional information on factors that could cause actual results to differ materially from our current expectations. Finally, I'd like to remind everyone that this call is being recorded, and it will be made available for replay via a link available on the Investor Relations section of our website. With that, I would now like to turn the call over to Pat Goepel, Chairman and CEO. Pat?

Thank you, Randal, and welcome, everyone to Asure Software's first quarter 2023 earnings call. I will begin today's presentation with an update on our business highlights and strategy. And then I'll turn the call over to our CFO, John Pence for a more detailed review of our financial results and outlook for 2023. We will then conclude the session with time to answer your questions. As is demonstrated from our results, the strong momentum we built in the business in 2022 carried through to the first quarter of 2023. Our revenues exceeded $33 million for the quarter, rising by 36% relative to the prior year's quarter, all of which was organic. Net income of $300,000 was a $3.4 million improvement from last year. Adjusted EBITDA more than doubled to $8.2 million from $3.4 million for a margin of 25%. It is also notable that our first quarter adjusted EBITDA was higher than we delivered in all of 2021 showing the growing significance of our scale and investments. And our non-GAAP gross profit margin climbed to $26 million from $17 million for a margin of 78% versus 68% in the prior year's quarter. We believe these results are the product of a very strong client reception to the investments and product enhancements we made across the business. It also reflects our efforts to streamline and consolidate our business processes, so that we can take advantage of new opportunities, such as those in the Asure marketplace. The strength of client reception to our solutions is notable in our new sales bookings, which grew by 163% in the quarter relative to prior year. The enhancements that we've made to our sales programs are working and the upgrade to our solutions are attracting strong demand. I also want to point out the growth we…

Thanks, Pat. As Randall mentioned at the beginning of this call, several of financial figures discussed today are given on a non-GAAP or adjusted basis. You will find a description of these GAAP to non-GAAP reconciliations in the earnings release that was made available earlier today. Reconciliations themselves are also included in our most recent investor presentation posted on the Investor Relations section of our website at investor.asuresoftware.com. Now, on to the first quarter results. Revenues reached $33.1 million in the first quarter, rising by 36% relative to prior year, all of which was organic. Recurring revenues rose 22% relative to prior year to $28 million, while nonrecurring revenues more than tripled to $5.1 million. Our revenue improvement was broad based and was made up of similar drivers as the fourth quarter of 2022 revenue growth with notable contributions from our recurring HR compliance business, which has seen success in their differentiated solution as well as being bundled with our ERTC offerings. Increased interest revenues, with average client balances exceeding $220 million for the quarter; and a contribution revenues from Asure marketplace, which was introduced in the third quarter of 2022. Finally, we also experienced a nice uplift, generating revenues from processing of earned retention tax credits and you can see that impact on our professional services revenue. It's also important to keep in mind that the first quarter's results are seasonally strong as recurring year-end W-2 ACA revenue is recognized in this period. We do expect our 2023 revenues to show in normal season fluctuations. Net income for the quarter was $0.3 million, a $3.4 million improvement over the prior year's loss of $3 million. This is a notable achievement and reflects our scaling of our business as well as our improved operational efficiencies. Gross margins rose by 10…

Thanks, John. I'd like to conclude by saying we are very pleased with our performance in the first quarter of 2023 with notable successes in the following areas. First, we grew revenues organically by 36% year-over-year in the first quarter, driven by new sales bookings growth of 163% across multiple products. The successes that we had are the result of a lot of hard work over several quarters to enhance our products and have focused on our sales efforts in building out our sales team. We're continuing to invest in product and technology to create a foundation for sustainable growth, and we made strides in enhancing our human capital management tax and treasury systems. These enhancements will help bolster our suite of offerings and provide our sales force with increased cross selling opportunities. We also improved our cost structure and efficiencies by pursuing consolidation and standardization initiatives. As a result, we are on track to deliver annual savings of $5 million annually once the implementation is complete. These efforts enabled us to deliver margin expansion with quarter one adjusted EBITDA margins reaching 25% and non-GAAP gross margins reaching 78%. For 2023 based on our current outlook, we anticipate delivering double-digit organic revenue growth and strong adjusted EBITDA margin gains. Our revised higher revenue guidance anticipate positive momentum with our HR compliance and our tax solutions, reflecting the upgrades we have made at leveraging our prior success in bundling our solutions. We also believe Asure marketplace is a game changer for Asure as it enables us to leverage our technology and data to deliver new high margin revenue streams. Interest revenues also are anticipated to continue to increase due to the rise in rates and investable balances. As we continue to grow in 2023 and beyond, we expect efficiencies through the scale and consolidation to drive continued margin expansion, ultimately guiding us to sustainable positive net income and free cash flow. In conclusion, we're very excited about the performance of the business and our future direction. We're eager for the quarters and years to come and remain focused on delivering consistent results for our stakeholders. We look forward to speaking with you again next quarter or at one of our many investor conferences we are attending in the second quarter. So with that, I'll turn the call back to the operator for the question-and-answer session. Operator?

[Operator Instructions] Our first question or comment comes from the line of Joshua Reilly from Needham & Company. Mr. Reilly, your line is open.

Hey, guys, thanks for taking my questions. Great job on the execution here in the quarter. It's fun to see these other items layering in the model. I guess just on the ERTC, as we see that coming through the rest of the year here, maybe you can help us with how we should think about how the ERTC is going to be layering into Pro services and other revenue? Can you just review, are some customers bringing you large batches at once and then there's a steady state amount after that? Did they bring you or how is that working exactly?

There's a lot of questions there. Josh, I'll try to address them. As it kind of factors into the balance of the year, we've not taken a ton of extra credit into the balance of the year for ERTC. We think there'll be some, but probably not at the same levels that we've had in Q4 and Q1, at least that's not what we've modeled at this point. And they’re are all different flavors. We have some where we do have these minimum relationships. And then we have some where we're just directly contracting with the customer. So it's all a little bit of all different flavors.

Got it. And then follow-up on EBITDA guidance here. It implies pretty healthy margins, which is great to see the nice uplift here. Can you just help us parse out how much of the uplift specifically this quarter in the EBITDA margin guidance for the year is from higher interest income assumptions in the model versus other sources of margin accretive revenue like ERTC and marketplace entering the model.

So I mean, I'll take a shot and Pat you can give your perspective. I think in terms of the model, what we've tried to demonstrate both Q4 and Q1 is that as we add these incremental revenues to the top line, we think we've got a pretty efficient operating model. So it's kind of -- it's like the FIFO concept, which dollar contributes to that incremental dollar to the margin? I don't know. I mean, it's a combination of marketplace, high margin, float to high margin. ERTC is a pretty high margin, right? HR compliance at pretty high margin. So what we're really doing is adding a lot of different revenue streams that are all high margins. I wouldn't attribute the increase in guidance and the follow through to one specific revenue stream personally. Pat, [multiple speakers].

Yes, Josh, and I would agree with John. I think if you think about the first quarter, we had approximately $5 million or so W-2s compared to 4.2 last year. That in itself is going to create some high margin in the quarter year. ERTC, if you look at the one-time revenues, professional services, if you assume run rate, usually it's about 1.5 million. The rest would be ERTC. We're guiding -- what we think is appropriately with the visibility we have in Q2 and the rest of the year where obviously the operational and gross margin improvements we've made over the last couple of years are starting to pay off. And we believe that guide is appropriate and we do think we have some upside based on volume if it's there. But right now we think that's the appropriate guide and we're pleased that we were able to raise guidance now, two quarters in a row.

Got it. Thanks, guys. Fun to see the strong results.

Thanks, Josh.

Thanks, Josh.

Appreciate it.

Thank you. Our next question or comment comes from the line of Bryan Bergin from Cowen and Company. Mr. Bergin, your line is now open.

Hey, guys, good afternoon. Thanks for taking the question. I guess just wanted to start off at a high-level on the demand environment. So you clearly carried strong momentum here. But would value perspective on any changes at all versus let's say 3 months ago, just given the U.S banking volatility since we last spoke. So any nuances in client behavior that's changed, and then anything you can comment on through April?

Yes, we haven't seen it. I mean, I think volume has been really positive in the small business marketplace. I think there's trepidation in, obviously, the regional banks and some of that stuff. But as far as just creating buying behavior, we just haven't seen it right now. Our clients still can't find enough employees. Maybe when they would look for five, they're looking for three, but they're still looking for employees. I think the trepidation is more what will come and if two or three regional banks is in, or is it going to be eight more down the horizon, I think those are the questions that they have. But as far as running their business, growing their business, we haven't seen a great deal of behavior change lately.

The only thing I would add, potentially is you’re reading the same stuff that we are. I think, just what goes on in Congress with debt ceiling, and do they, in fact, create a recession by their behavior, I think that's the other thing that's kind of going on in the background. But again, to Pat's point, I think we've seen it manifest in our results yet. But I do think that's at least what everybody is talking about when we talk to people.

Okay, okay, understood. And then pivoting to margin, maybe margin progression, so can you just talk about your investment initiatives as you're going to progress through the year. Just looking at the EBITDA look, EBITDA margin 2Q and then the implied second at the EBITDA margin, any key considerations we should be mindful of whether it's revenue mix or timing of investments as you move through the balance of the year?

No, I think -- John can answer as well. I think just at a macro level, we're investing in products, we're investing in sales people. We think we've made some healthy investments to date and we'll continue to invest in that as far as growth or growth drivers, or HR compliance, the marketplace tax and ERTC and float, in addition to just driving more bundles of products and services. So we'll continue down that playbook. We think we have pretty good visibility in not only revenue, but also margin. And we'll continue to make some investments to grow the business.

Yes, I would just say that, I mean, I think in general, some of the employment environments helped us. We've been able to opportunistically add some people into the [indiscernible] environment and also into the sales environment. We hadn't budgeted for the year, but we've been able to get them in earlier than we might have hoped. So I think we're actually optimistic with some of these hires that they'll start to contribute earlier. So that's the only thing I would say back to Pat's point.

Does that go for sale as well, or was that mostly dev?

We have some good sales hires as well, the score.

Okay, great. Thank you very much.

Thank you.

Thank you. Our next question or comment comes from the line of Eric Martin. I'm sorry. Eric Martinuzzi from Lake Street Capital Markets. Mr. Martinuzzi, your line is open.

Yes, my congrats as well on the quarter and the outlook. Just curious about regarding the cost structure. This $5 million of annualized savings by the end of the year, is there -- are there people related cuts that are coming here? Is this all on the back of integrated systems and the elimination of maybe some consultants? Where's that savings coming from?

Yes, it's all those exactly. Yes, it's a combination. It's not been -- it's not a white switch event. We've been working on this for the last couple of years, trying to get the business more standardized and nationalized. We're just starting to see some of the benefits of that both on the system side as well as on the operation side. So I think we're starting to realize some of the efforts that we've been putting forth. And again, we're putting those dollars back to work again in terms of putting it into the product and put it into sales force that are hopefully start to create that momentum going forward for us and continue that momentum going forward for us.

Eric, I will give maybe an example and -- while I think it ties to your question in a limited world, but we put some calories and thought into a treasury system internally. And what we were able to do is go from 125 bank accounts to less than 20. So from a systems perspective, we were able to make those changes save costs in the bank feeds that we were paying to the tune of 800 grand. What we were also able to do is build an automated, or a more automated check reconciliation process as part of that. So we're able to do more with less and take some people out of that reconciliation process by making it easier and then as well as automate the process. And then when you look at some feature functionality that we're able to build with some of the regional banks ran into some potential issues, we were able to isolate those accounts right away, and not have to really do a ton of manual effort. So that's one example within about seven pretty big projects that we've been able to not only get some savings, and will have some savings to comp, but then, as John stated, redeploy them into development and sales resources.

Understand. Thanks for taking my question.

Thanks, Eric.

Thank you. Our next question or comment comes from the line of Jeff Van Rhee from Craig-Hallum Capital Group. Mr. Van Rhee, your line is open.

Great. Thanks. Thanks for taking the question, guys. Congrats. A number for me. First, obviously, Pat, you've done a lot on the product side, you've had a lot of capabilities, I think the pace of innovation is probably the highest I've seen. Have you seen specifically as it relates to new customer capture changes in win rates to the degree you can track them and measure them?

We definitely have seen the volume go up quite a bit, our pipeline is very strong. When you think at a pace of change, it's almost in every area of business, you invested in software tools, around marketing. Marketing lead sources are up over 40%. Of a new sales is a marketing lead process that was probably 18% a year ago. So continuing to drive results in that area. We're getting more at [indiscernible] due to kind of the pipeline. Our win rates are going up and they're increasingly going up in a bundle when we lead with either ERTC, HR compliance. We have higher win rates and able to capture the business owner as opposed to perhaps a functional leader. So those are the reasons why we've been able to win. And then kind of continuing to drive a more modern UI and a modern system, we're gaining kind of win rates as we speak. But we also think we have a number of items that we're early in this journey and we'll get those breakthrough results continuing all throughout the year and early next. So it's a journey, and it's a series of small differences on all aspects of it, but really, really pleased where we're at.

Makes sense. I mean, obviously, you're seeing good cross-sell, upsell, and presumably larger deal counts. What about the seats -- the tax ID numbers being processed on a weekly or monthly basis? What kind of a growth have you seen kind of year-over-year recently? And how does that compare it up, 3, 6 months ago?

I mean, I would say W-2s. I mean, we did 4.2 million in W-2 revenue last year, we did close to five this year. They're -- clearly that means we're getting more revenue for W-2s and in effect that good proxy for people that we produce payroll in. But it's not just payroll, right, our HR compliance line is more than doubled. And so not only the companies that are using payroll, but also using HR compliance has gone up dramatically and we're still at relatively low penetration rate. So for us, it's about the marketplace. It's about more people on the platform or companies on the platform and then a really good cross-sell component that allows them to use more and more products and services.

Okay. Just two other quick ones for me then just sales headcount now and goals maybe by year-end. And then the last would be, Pat, you mentioned some consumer apps that you're thinking of with respect to marketplace. I don't know if you want to tip your hand, but even giving a broader sense of what might be to come there would be interesting.

Yes, I think first of all, sales headcount, I think March 31, we're at 94 will be over 100 to here in the second quarter. We'll give you a kind of a proxy in the third and fourth quarter, but I would assume will be in the low hundreds with the rest of the year. As far as consumer apps et cetera, I think one of the areas where we roll out the ZayZoon relationship, which is earn wage access. Obviously, our employees now have access, if they want to get paid on an off cycle payment to 12x a year to deal with rent, they have the opportunity to do that. And they can do that with a click of a button. That's an example of it. I think you'll see a more formal rollout of the employee and employer portal that really addresses that. But that's probably the second half of the year. So I'll raise that in one of the future earnings calls. But that -- that's kind of a ticket to where we're going.

Fair enough. Real nice work. Thanks.

Thank you. Appreciate it.

Thank you. Our next question or comment comes from the line of Greg Gibas with Northland Capital Securities. Mr. Gibas, your line is open.

Great, thank you. Good afternoon, Pat and John. Congrats on the quarter. Wondering what do you expect maybe the marketplace to contribute to the top line this year as a percentage of the total?

Yes, Greg, first of all, welcome to coverage universe [ph]. We appreciate you, Northland covering us and Northland is a great firm. So thank you. What I would say in the marketplace, we announced a couple of press releases here with Harbor Compliance and ZayZoon. I think the rollout of ZayZoon is just starting to happen. I think you'll see more revenue in the back half of the year. A rollout of the marketplace is company specific, it's a technical interface as well as in some areas, like ZayZoon and consumer adoption. So it takes some time. I think it'll be more meaningful in '24, but it will continue to be revenue in 2023. I think you'll see announcements at the pace of about two a quarter throughout 2023, and more to come in that area. But the marketplace is the idea of strong. We see some really nice opportunities. It does take a while to set them off. But once you do, you have some meaningful revenue. So we're excited about the model, and you'll see some activity and we'll telegraph that. And then over time, you'll see more revenue and we'll provide updates quarterly on that.

Okay, sounds good. I wanted to follow-up on kind of the increased margins. Great to see the expectations for the year going up. Wondering, how much of that improvement is a result of increased scale from revenue growth versus maybe the improving operating efficiencies you've been talking about?

Yes, I think it's, again -- try to address this comment again. I think it's a combination, right. So the revenues that we are adding incremental are very, very high margin and have a pretty solid fall through. So I think it's taking cost out of structure and redeploying those into the R&D and sales areas. But then simultaneously, adding revenue streams to the top line that have a pretty healthy fall through. So I think it's a combination of both of those.

Yes, and the one thing I would add is, I think we've talked about this before, but it's a high fixed costs business with the platform investments. And, for example, you have a tax change, the programming and the tax change whether you have one client or 100,000 clients, it's the same amount of work. We feel like we've gotten through the high fixed costs, and we're getting into a kind of rhythm of some incremental fall through and we're pleased with that fall through. And as we get scale, the benefits of scale if we do this, right, every piece of work becomes a little bit cheaper at scale than the previous, and we believe we're on that track. And as John said, the mix has been favorable as well for us where we've been able to layer in higher margin products. So really excited about the opportunity and where we could go, we're just getting started and to be able to raise margin again, it's very rewarding for us.

Got it. Helpful. I guess the last one for me just relating to the recurring revenue growth. Nice to see up 22% year-over-year. I notice that was a little bit lower than the 25% growth you saw last quarter. Just wondering if you can give a sense of maybe what that driver was?

Yes, I don't know, quarter-over-quarter, I mean, as sales have been very strong, bookings have been strong, retention was a little bit to add. I don't think there was anything super notable. I think for us, we were happy with the results and happy with the growth maybe there was a little anomaly in the compare, but I don't think there was anything that stood out that we were concerned about.

Okay, fair enough. Appreciate it, guys. Thanks.

Yes. Thanks, Greg. Welcome.

Thank you. [Operator Instructions] Our next question or comment comes from the line of Rich Baldry from ROTH MKM. Mr. Baldry, your line is open.

Thanks. Can you maybe talk about the growth in the new sales bookings. I think you said it was 163% on top of a pretty tough compare year-over-year. How do you feel about your ability to keep growing that. Is that an area where maybe you're understaffed or stressed? And maybe you can talk about sales tenure in that area. Is that one of the things that's helping you? Sort of trying to get a gauge for how much capacity you have to keep that up. And then maybe tag that with, how broad you saw that new sales bookings was in the concentrator on verticals, or geographies or in enterprise partner side? Or you feel it was pretty broad based? Thanks.

Yes, thanks, Rich. Thanks for the thoughtful question. First of all, I think, from a numbers game, we're going to continue to invest in sales from the numbers. But what I'm most pleased with from the sales perspective is our marketing programs are really starting to pay off. Our cadence is really good, our pipelines growing. And then what I would say the investment we made really since December of '19, our turnover has been low, people are successful, they're achieving. We just came off our Summit Awards meeting, and people are starting to talk about that they're going to reach the next Summit Awards next year, potentially in early second half of the year. So people are winning, they're excited, they're winning, and they have visibility. And as you know from covering the space, years two and years three, you get exponential productivity improvement because once you understand the space, you're able to really drive results. And I would say it's been a broad swath of sales reps that have led to this performance. Really good marketing, really good bundling activity and an excellent leadership. The combination of Eyal Goldstein, our President and Chief Revenue Officer; and Mike Vannoy, our Marketing Lead. They've really got a nice rhythm going, the people are excited. And by the way, the next level management is recruiting really good people. They're seeing the results. They're seeing success. They have bigger territories than most of their competitors. They have bigger bundling opportunities than most of their competitors, and people are gravitating where they can win. So I think series of keeping our people with us engaged. They're getting good leadership. They're getting the good bundles; they're getting good tools to be successful. Pipelines are strong, and we're having success. So we don't want to mess with, they're happy. We want them to continue to drive excellent results, and we see that for the foreseeable future.

Thanks. And last maybe, when you look into the M&A sort of pipeline, do you feel like there's been some softening of expectations from the other side? And then maybe contrast that to your internal efficiencies are improving. So does that lower the hurdle to what you could acquire because you can make it more accretive, quicker, sort of faster than you might have thought so previously. Thanks.

Yes. So first of all, I think there's no doubt that I think there is a little bit of a softening of expectations. We've been really heads down on growing our organic revenue and getting the operational efficiencies as well as the growth engine in place. We will turn to the second half of '23 and '24 to look at acquisitions. There's nothing imminent here because we've been really focused on eliminating distractions and just growing our business and growing our revenue. I do think as we look to pop out and we've been engaged in some conversations, I do think our expectations have changed a bit. And then as far as the integration of any potential acquisitions, we are really confident that we can get those integrated in a very short order, and that's all really due to some of the system changes we made, some of the operational efficiencies. And so our people are ready to digest business when the time is right. I think the market is starting to come to us as far as future targets, but that will be a second half really 2024 conversation as opposed to right now. But when the time is right, we are definitely going to strike, and we do think expectations are starting to come in a bit.

Thanks. Congrats on another great quarter, Pat.

Hey, Rich, thank you. Appreciate it.

Thank you. Our next question or comment comes from the line of Vincent Colicchio from Barrington Research. Mr. Colicchio, your line is open.

Yes, Pat, congrats on the quarter. Just a couple for me, most of the mine were asked. Curious about the bookings growth breakdown between new and existing clients?

Yes, I think we're about 55% to 60% existing clients, 40 to 45 new business. Maybe it ticks up a little bit on existing clients, but pretty good overall, and we are pleased with the mix.

And you had mentioned a couple of times that you're happy with the marketing programs. I thought maybe you can give us more color in terms of which programs are working best.

Yes. No, we implemented sales loss [ph], which is kind of an auto dollar tool a while ago, ZoomInfo, which has been very successful. So the tools are in place and the thought leadership Mike Vannoy's team does a really nice job with that. But it's not just Mike, Mary Simmons in the HR compliance area does a really good job of spelling out what it means to be compliant in HR. So we have some good campaigns. We have a good cadence. We meet just on sales and marketing really every day to talk about the cadence and the messaging and the scripts and how we are going to market. And we put that in place. And then finally, from a systems perspective, we have rolled out the Service Cloud of Salesforce across the whole organization. So everybody is on a common phone system, common chat system, common service cloud, common sales force. So the tools are in place and then the leaders and the individual contributors are executing in a big way. And so the focus has been there and then success breeds success. And when you have success and you can build on it, people have the opportunity with the comp plan to make a lot of money. And we've gone to quarterly attainment. So they see line of sight in a very short period of time where they have ability to blow it out. And it really aligns with the 4 quarters of the year. So -- and then it goes back to what I call our rainmaker, but Eyal Goldstein has put this program together and has really done a nice job.

And the last one for me. I missed what you said earlier in response to an earlier question about ERTC. What is your growth expectation for the balance of the year?

We don't have a lot. Obviously, we have a little bit played in for the balance of the year, but not having it growing off of this quarter or the fourth quarter. Obviously, when we put out our guidance at the end of Q4 for Q1, we exceeded it in terms of what our expectations were, but we've played in a ton of growth relative to this quarter for the balance of the year on ERTC specifically.

Okay. Thank you.

Vince, thank you. Appreciate it.

Thank you. I'm showing no additional questions in the queue at this time. I'd like to turn the conference back over to management for any closing remarks.

I appreciate all of you joining on the call today, whether you're investor, third-party analysts, current client employee. Asure has been on this journey for a long time. We're really excited about the momentum that is happening here. We are doing all the right things. We are starting to get rewarded for it, but I still believe the best stage of Asure Software are to come. And they're -- that way because the people that are long for the journey and have done all the hard work. So I appreciate each and every one of you, and we look forward to seeing you at one of the conferences that we are at in the second quarter or in the second quarter earnings call. So thanks, and have a great day. Take care.

Thank you.

Ladies and gentlemen, thank you for participating in today's conference. This concludes the program. You may now disconnect. Everyone have a wonderful day.