Earnings Labs

Axos Financial, Inc. (AX)

Q4 2015 Earnings Call· Thu, Jul 30, 2015

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Transcript

Operator

Operator

Good afternoon, ladies and gentlemen and welcome to the BofI Holding, Inc. Fourth Quarter and Full Year 2015 Earnings Call. Today's call is being recorded. At this time, I would like to turn this conference over to Johnny Lai, Vice President, Investor Relations. Please go ahead, sir.

Johnny Lai

President

Thank you, John. Thank you and good afternoon everyone. Joining us today for BofI Holding Inc.'s fourth quarter and full year 2015 financial results conference call are the company's President and Chief Executive Officer, Greg Garrabrants; and Executive Vice President and Chief Financial Officer, Andy Micheletti. Greg and Andy will review and comment on financial and operational results for the fourth quarter and full year and they will be available to answer questions after the prepared presentation. Before we begin, I would like to remind listeners on this call that prepared remarks made on this call may contain forward-looking statements that are subject to risks and uncertainties, and that management may make additional forward-looking statements in response to your questions. Therefore, the company claims the Safe Harbor protection for forward-looking statements contained in the Private Securities Litigation Reform Act of 1995. Forward-looking statements related to the business of BofI Holding, Inc. and its subsidiaries can be identified by common use forward-looking terminology and those statements involve unknown risks and uncertainties, including all business-related risks that are detailed in the company's filings on Form 10-K, 10-Q and 8-K with the SEC. This call is being webcast and there will be an audio replay available in the Investor Relations section of the company's Web site located at www.bofiholdinginc.com. Details for this call were provided on the conference call announcement and in today's press release. At this time, I would like to turn the call over to Mr. Greg Garrabrants, who will provide opening remarks. Greg, the floor is yours.

Greg Garrabrants

Chief Executive Officer

Thank you, Johnny. Good afternoon, everyone and thank you for joining us. I would like to welcome everyone to BofI Holding's conference call for the fourth quarter of fiscal 2015, ended June 30, 2015. I thank you for your interest in BofI Holding and BofI Federal Bank. BofI announces record net income for its fourth quarter ended June 30, 2015 of $24.4 million, up 52.4% when compared to the $16 million earned in the fourth quarter ended June 30, 2014 and up 15.8% when compared to the $21.1 million on last quarter. Earnings attributable to BofI's common stockholders were $24.3 million or $1.54 per diluted share for the quarter ended June 30, 2015 compared to $1.09 per diluted share for the quarter ended June 30, 2014 and $1.35 per diluted share for the quarter ended March 31, 2015. Excluding the after-tax impact of net gains related to investment securities and a one-time Federal Home Loan Bank dividend, adjusted earnings for the fourth quarter ended June 30, 2015 increased $7.4 million or 45.7% compared to the quarter ended June 30, 2014. Other highlights for the fourth quarter include, total assets reached $5.8 billion at June 30, 2015, up $1.4 billion compared to June 30, 2014. Return on equity reached 18.86% for the fourth quarter. Our net interest margin was 3.97% for the quarter ended June 30, 2015, a 12 basis point improvement over the quarter ended March 31, 2015 and a five basis point decrease over the quarter ended June 30, 2014. The efficiency ratio was 31.65% for the fourth quarter of 2015 compared to 34.46% for the third quarter 2015 and 34.87% for the fourth quarter of 2014. Total deposits reached $4.5 billion, up $1.4 billion compared to June 30, 2014. We continue to generate strong loan growth with $1.2…

Andy Micheletti

Chief Financial Officer

Thanks, Greg. First, I wanted to note that in addition to our press release, our 8-K containing unaudited financial schedules was filed with the SEC today and is available online through EDGAR or through our Web site at bofiholding.com. Second, I will discuss our quarterly results on a year-over-year basis, meaning fiscal 2015 versus fiscal 2014 as well as this quarter ended June 30, 2015, versus the third quarter ended March 31, 2015. Then I will briefly discuss the results for the fiscal year. For the quarter ended June 30, 2015, net income totaled $24,395,000 up 52.4% from the fourth quarter of fiscal 2014. Diluted earnings were $1.54 per share this quarter, up $0.45 or 41.3% compared to the fourth quarter of fiscal 2014. Net income increased 15.8% compared to the third quarter ended March 31, 2015. Excluding the after-tax impact of gains and losses associated with our securities portfolio and the onetime FHLB dividend of $1.7 million paid in Q4, adjusted earnings were $23,467,000 for the quarter ended June 30, 2015, up 45.7% year-over-year from the $16,111,000 of adjusted earnings for the fourth quarter of fiscal 2014 and up from the $21,564,000 and adjusted earnings for the last quarter ended March 31, 2015. Net interest income increased $14,798,000 during the fourth quarter ended June 30, 2015, compared to the fourth quarter of fiscal 2014 and it increased $4,629,000 compared to the third quarter ended March 31, 2015. This was primarily a result of the increases in average interest earning assets and average interest bearing liabilities as well as a decrease in the cost of funds. The net interest margin was 3.97% this quarter compared to 4.02% in the fourth quarter of fiscal 2014 and 3.85% in the third quarter of fiscal 2015. The cost of funds decreased to 1.03%,…

Greg Garrabrants

Operator

Thanks, Andy. Operator, if you would open the call to questions, please.

Operator

Operator

[Operator Instructions] And we will go ahead and take our first question from Andrew Liesch with Sandler O'Neill &Partners. Please go ahead, sir.

Andrew Liesch

Analyst · Sandler O'Neill &Partners. Please go ahead, sir

Greg, did I hear you correctly, I though you said that you added $26 million of non-multifamily CRE and that the yield was 5.23%. Just curious if you can go into, like what properties are those. That yield seems pretty high to me, like where are they located. Just any detail that you can provide would be helpful.

Greg Garrabrants

Operator

Sure. They are general small balance commercial property, so under $5 million, generally on the loan amount is one, slightly above that. They are only in our coastal California markets. Most of them are multi-tenanted. And I think they are good loans. And it's a very -- frankly, it’s a very common platform that runs with a lot of the multifamily platforms. So if you look at most of the multifamily platforms, they also have a small balance commercial platform. So very strong area, strong debt service covers, full personal guarantees.

Andrew Liesch

Analyst · Sandler O'Neill &Partners. Please go ahead, sir

Okay. Thanks. I was looking back at the transcript from a quarter ago and I guess your tone was optimistic that the Block deal will be closed relatively shortly after that, or in a recent -- a soon time period anyway. Just curious like what's gone on over the last 90 days or so but why we haven't heard anything. What can you tell us, like what the regulator has been saying? Just curious on update there?

Greg Garrabrants

Operator

Yes. We have been in conversations with the regulators as early as this week. We know exactly where we are. I think my comments retain that optimism and what I believe I said before was that we felt good about being able to get the deal done for this tax season. I still feel good about that. But, if we look at, something is not absolutely done till it's absolutely done. So we also have to make sure that we are in perfect alignment with Block as well and just insuring that we are getting the cross sell opportunities out of this that we need to get and getting the appropriate level of fee compensation and that sort of thing, so I think. But I feel good about it's all going to work its way through and I think we will be ready to go for this tax season.

Operator

Operator

And we will take our next question from Julianna Balicka with KBW Bank. Please go ahead, ma'am.

Julianna Balicka

Analyst · KBW Bank. Please go ahead, ma'am

A few questions if I may. One, kind of picking up on the H&R Block Bank question, topic. And then in terms of the cross-sell opportunities for the IRA accounts, the H&R Block Bank will contribute to end growth of said accounts. Could you give us more color about your thoughts about growing that segment. And also what is the profile of such customers? I mean why would they be keeping those monies in cash etcetera?

Greg Garrabrants

Operator

Yes. You know that we are getting about $300,000 IRA accounts, if and when that transaction closes. And then we believe we will have future opportunities that may not be able to come in to play from the tax season to have the tax advisors originate IRA products. And I think that just in general, I am not speaking particularly about Block customer demographics but just speaking broadly about this, is that what happens is just based on the tax rules at a particular point in time when someone's doing their tax return and if they are not late and they are doing it before April 15, the ability to have an opportunity, to see if they open an IRA account and save immediate dollars on that funding is important. I think that the level of return associated with that over some short duration period of time is probably less important than the ability to save on that tax side. Now that being said, I think you bring up an interesting point in one sense, and that is what if they are not over time. That level of customer base might provide some basis for some sort of robo advisor model or something that would provide an expanded set of investment options. But it's a nice source of customer acquisition. We have still got to get through all the little details but we feel like we are pretty good about being able to cross-sell our customers on checking accounts and things like that. Particularly given the quality of the checking account product. So those entrees are helpful in that regard.

Julianna Balicka

Analyst · KBW Bank. Please go ahead, ma'am

And in terms of cross-selling to these customers, over time maybe eventually robo advisor but more near term the checking accounts. Are you able to cross-sell right away or is there like a waiting period before you can approach these customers for bank products?

Greg Garrabrants

Operator

Yes. I mean we haven't fully disclosed that. But on the IRA side I have said publically before that we don’t have any prohibitions of any kind. I think that just from a logical perspective if we were going out and selling net bank accounts to Emerald card holders that there might be a conflict. But those things are things that will be well worked through and they will be thoughtfully construed. And we believe, as I said, that we will have nice cross-sell opportunities through this.

Julianna Balicka

Analyst · KBW Bank. Please go ahead, ma'am

And one more topic on this, just a different question then I will step back into the queue. You have mentioned in your answer right now, to Andrew just now, that you want to make sure that fee structures are well aligned for both of your shareholders. I think you just said that. So should we be thinking about there being some different, final agreement being different than what was initially inked or is that just simply, did I mishear you or misinterpreted?

Greg Garrabrants

Operator

No. Look, I think you should think of these things as substantially in line and not read too much into it. We are confident that we will get something done, obviously still have to go through all these approvals. My only point was that there is the regulators involved, there is Block and us, and everybody have to just gather and make sure everybody is aligned in every respect. And that’s what it takes to get a deal done. That’s all I have to say about that.

Julianna Balicka

Analyst · KBW Bank. Please go ahead, ma'am

Okay. And then just another question and I will step back. Could you refresh our memory on what the average size is of your retail deposit customers in transaction accounts and the average balance sizes of your balance sheet deposit accounts?

Greg Garrabrants

Operator

Yes, Andy is going to get that for you.

Andy Micheletti

Chief Financial Officer

So the average total across the entire deposit network is about $106,000. So that includes both CDs and checking and savings. On the checking and savings because of the business, we are actually averaging about $100,000.

Greg Garrabrants

Operator

The consumer side -- the consumer side is much much lower though. On the consumer side that’s not a particularly helpful number.

Andy Micheletti

Chief Financial Officer

Yes.

Greg Garrabrants

Operator

The consumer side is much lower. It depends on the brand but it's generally more in the 10,000 range for Bank of Internet and then for NetBank it's 1,000.

Julianna Balicka

Analyst · KBW Bank. Please go ahead, ma'am

This 1000 is for NetBank, 10,000 for Bank of Internet and about 100,000 for the business checking?

Greg Garrabrants

Operator

Yes. That’s about right.

Operator

Operator

And we will take our next question from Bob Ramsey with FBR. Please go ahead, sir.

Bob Ramsey

Analyst · FBR. Please go ahead, sir

First question I have for you, I know Greg you sort of gave a margin outlook that's pretty consistent with where you are. Just curious if that applies sort of all of fiscal '16 looking forward or if that’s really more focused on the next quarter.

Greg Garrabrants

Operator

You know that’s a target for us. That’s an inspirational target and we hope to achieve it. We feel pretty good about the way that looks, just looking at where we are from our current business perspective. The C&I side is roust it's growing. It's accretive to that yield. Multifamily is very competitive. Single family is very stable. The small balance CRE can add a little top to that. Structured settlements and lotteries are a lot higher. We think that with all the stuff we are doing, we are seeing a real ability to continue to reduce our cost of funds as we provide other value to customer. We just see more business customers coming in where we don’t have to pay them anything on rate, we are able to just do these things on earnings credit or lower fees on cash management. So we are seeing a lot of real benefits. And part of the -- when you look at our actual deposit cost, they have really really improved. In that cost of funds we have lots of ten-year CD and that’s pushing up the overall cost of funds to around 1%. So we are obviously hopeful that all the things that we are doing on the deposit side, we will be able to continue to lower any gap that we have with branch-based banks. And we think if we can execute or digital strategy, and this will be in the way that we want to over multiple years, that we hope our goal is to be right on top of the funding cost of branch-based banks because of the digital experience and because of the fee structure that we have and still maintain our efficiency ratio. And obviously I think that, I have articulated that internally for a long time and people thought I was pretty bold. But we have moved decently there. And with the growth in business, with the growth in the cash management side, the growth in checking, all those sort of things, prepaid. If we get Block done on the IRAs and all that kind of stuff, I think we will really come together. So I am not going to say that -- we don’t give long-term predictions but that’s a target of ours and something that we are trying to achieve.

Bob Ramsey

Analyst · FBR. Please go ahead, sir

Okay. Great. Along these lines, you talked about the funding. You had nice pickup this quarter in the non-interest bearing demand deposits. I might have missed it if you mentioned it on the call, but what drove the growth there this quarter?

Greg Garrabrants

Operator

Cash management growth just, and there's some nice fee income pickup in those businesses too. So there is some pretty significant cash management customers that I think are sort of reflective of the early success of effort we are putting there. And we are such in early innings with regard to what we are doing there but there is just so much opportunity. We have more opportunity -- we have more customers than we can actually board. So we have got to obviously develop enhanced capacity there. We have got a new cash management system that’s much more robust coming on. And so we are really -- we are pleased about that and we just have to keep it going.

Bob Ramsey

Analyst · FBR. Please go ahead, sir

Great. When does the new cash management system come on?

Greg Garrabrants

Operator

It's being tested. I think, worse case, probably three months from now, Octoberish, time. We are going to run that with only a few customers for probably a quarter. Just to avoiding kind of negative impacts. But it's close.

Bob Ramsey

Analyst · FBR. Please go ahead, sir

Makes sense. You said the yield on the traditional resi-mortgage business as stable. Is the yield kind of, I think 5% or so you have talked about, is that still the right level?

Greg Garrabrants

Operator

Yes. It's around there. So maybe a cent under, a cent over at different times but that’s about it.

Bob Ramsey

Analyst · FBR. Please go ahead, sir

Okay. And can you, I think I missed some of it [indiscernible]. Can you run through the pipeline numbers again as far as what the pipeline is on the different portfolios?

Greg Garrabrants

Operator

Sure. So the single family jumbo pipeline was $467 million, $136 was single family agency, $102 million for income property which includes multi and small balance CRE, and $216 million for C&I. Now that was as of the end of the quarter. Right now second half pipeline is very robust. That’s lot better than that. I think every area is looking really quite good with one exception that is looking okay but this is more stable, is multifamily.

Bob Ramsey

Analyst · FBR. Please go ahead, sir

Okay. Great.

Greg Garrabrants

Operator

We are sort of plugging that with the sum of some of the small balance commercial there. And so I think we will be able to grow that but the mix might change a little bit between multifamily and small balance commercial.

Bob Ramsey

Analyst · FBR. Please go ahead, sir

Okay. Speaking of the strength in single family, you obviously had a good quarter for mortgage banking in this quarter. Is there anything unusual there and is it fair to sort of expect a little bit of seasonal slowdown in the back half of the year.

Greg Garrabrants

Operator

You know it's a little bit hard to predict. I think that the seasonal slowdown, summer, you can start to have a little bit reduction in purchases towards certain parts of it and then it comes back. I think where you really get that seasonality is in the holiday season, our second quarter. And that shows up in third quarter because you got your mortgages and your loans just in general, even on the C&I side, that people just don’t what to be doing that stuff generally over the holiday. And so then that makes our third fiscal quarter, first calendar quarter, a little slower. We have usually seen that. It's interesting, we are doing so much on the data analytics side and so much -- we are doing so much more on having some dedicated digital marketing folks on the mortgage side. That we are really seeing an incredible pickup in leads even in markets that are lower. And we are having very strong swings away from dependence on Costco to a lower-cost lead. The Costco leads are great, they are high-quality, they close well. But in general they are -- they are not expensive relative to the market but they're expensive relative to folks that find you organically. And so there is only so much going on there but [indiscernible] in mortgage banking have been more capacity related. And I have never wanted that business to get ahead of the other businesses because of its inherent volatility. But we need to probably have other locations outside of Southern California where we can grow and just access different labor pools. This isn't -- we have really -- we have done well year and we have good people but we are going to obviously have a presence here, we have to add some capacity at other places. The limitations we have on mortgage banking, things like that are really more operational in nature than they are platform based.

Bob Ramsey

Analyst · FBR. Please go ahead, sir

Okay. Great. Thank you very much.

Greg Garrabrants

Operator

And we also expect to have, if Block is done and obviously we would have to get approval etc. etc., But we also expect to have a mortgage relationship with them and the strength and quality of that will have to be defined. But we do think that just by the nature of that size it should be something that would assist in that growth.

Operator

Operator

And we will take our next question from Don Worthington with Raymond James. Please go ahead, sir.

Don Worthington

Analyst · Raymond James. Please go ahead, sir

Any more color on, you mentioned in the press release you are working on efficiencies as it pertains to vendor cost reduction. Just looking for a little bit of an idea of what you are doing there?

Greg Garrabrants

Operator

Yes. Sure. I think I outlined maybe a quarter ago our approach to cost management. In the first part of that cost management, what we did is we went through and we looked at -- we kind of did a typical like McKinsey PSM study and we looked at all purchases that we made. And we went through those and we took large vendors or consistent vendors where we had longer-term contracts with them. We took those and put them in the second phase. And we started in the first phase looking at all the little things that we spent money on and figuring out how to improve the efficiency in each of those areas. And there are lots of things that came out from that. Some funny and then others the people just got used to, like reading on two sides of the paper and not printing in color and things like that, right. Not all having printers at their desks where the cost of toner was a lot higher. So all that sort of stuff. Then the next phase of this really has to prongs. One prong is the measurement of efficiency around repetitive procedures that operational personnel do to understand the time it takes, impediments to that. And then the prong, the second prong in our second phase is a systemic review of vendors and the process by which those vendor contacts get bid out. So a good example. I guess I can kind of have a major culprit here because we have such a great efficiency ratio. But we just had our contract for personal computers, laptops and such go through the vendor management process. And there was a way that we were supposed to be buying in bulk and estimating needs and things like that.…

Don Worthington

Analyst · the inventory of those computers on site rather than getting them shipped regularly, those sort of things. So that's a simple example of that but there is a variety of techniques that are embedded in these PSM sort of areas. That so to say, it was sort of low hanging fruit and things obviously we should be doing but in some cases we were, some cases we weren't. Maybe not as consistent. Then there is the process oriented approach which I don't call, I don't think that's part of our cost management initiative so much as it is some of it that think, okay, it's into the entire culture of the bank. And that is the focus on process diagrams and then continuous improvement initiatives associated with each of those process diagrams. But there is very strong transparency around how we are doing things and then a series of centers of excellence that can then improve those processes. So if there is a system that doesn't tie to one another, there is a middleware center of excellence that will go in and fix that and eliminate the manual uploading of something or rather whatever it is. Tax information, the address information, so you get good tax data for escrow, things like that. So that's really the whole process. And what I really feel good about is we have got -- we have invested a bit in that group, have expanded that consulting team. We have just heard a very senior partner. He was -- he usually did ops consulting for about 20 years with a lot of the big firms. He is coming in to help the people who are running that now. And it's just amazing even in our organization how many great opportunities there are to improve process and get everybody involved in that. And I think it makes this place for the right people and exciting place to work because they got the opportunity to participate in that and think about how they do things rather than just doing them

Okay. Great. Thank you. And then any update on the private bank, brand and also the auto lending product?

Greg Garrabrants

Operator

Yes. [Vertex] is continuing to grow. On the product side it is a little slim right now. We haven't given exact numbers but it's over $50 million in deposits. It's continuing to grow. We think that the broader and overall strategy there -- we are going to need to add some products on the trust side and the IRA side, things like that. It's going to be a slow incubation but we are absolutely seeing traction and getting customers who otherwise would not necessarily be comfortable working through a undifferentiated call center environment. So that simple value proposition of providing a relationship manager via the call center in an efficient way is getting people over the hump and comfortable. Lot of CEOs in town, things like that. I mean, frankly, some of them are people I personally know but others aren't. And so there is good growth there. We still need to do some work on the products and we haven't even done any marketing. We haven't indexed the site, it's been a very soft launch. The auto side, I think that’s sort of typical of how we like to start things. We do these things very methodically. They are doing well. Their systems are up and running pretty much. They are still manually boarding loans in the Jack Henry, which we are working through that. That's one of the projects we are getting going. We are not expecting to do it on a volume there but that is an example, getting that product ready as an example of what we need to do to be able to exploit cross sell opportunities with large groups of customers. So just alone, if you have 300,000 IRA customers and you are able to use data to be able to figure out where auto lending opportunities are. Having that platform there, having it integrated into the account opening engine, all those kinds of things are what we're looking to do there. So it's going to be a longer-term initiative but I think it's important because it represents our push into some of these more homogenized consumer products where if you think about how banks typically use data, you got those who are pretty good at using for sourcing and I think we are pretty good at that. And then there is others whether they are non-bank or others that are getting better at using it for underwriting, and that’s an area we need to improve. So this is the first push into that. But I wouldn’t be modeling big numbers there for this year. We have in our business plan something like $10 million to $20 million or something, to give you a sense. It's not expected to be much. It's expected to be a platform basis to do other things in the future.

Operator

Operator

And we will take our next question from Gary Tenner with D.A. Davidson. Please go ahead, sir.

Gary Tenner

Analyst · D.A. Davidson. Please go ahead, sir

Greg, you had mentioned that in the multifamily portfolio you expected it to be a little more, I guess stable. Is that given an increased level of pre-payments in that portfolio and was that a contributor to the higher pre-payment fee income here in the fiscal fourth quarter.

Greg Garrabrants

Operator

Yes. It was. But, frankly, it's not that many loans that contribute to the high level of pre-payments. So if a guy gets to sell his apartment building at 3% cap rate and he has got a loan with that he took out a year and a half ago, he might have a 4% prepay on it. And that starts to add up pretty quickly. So I am not sure we are thinking that there is -- you know that portfolio is fairly well protected from prepays given that they all do have stiff prepayment penalties. But it's more just competition. And it's not only that it's also that we kind of have a little bit less stomach for the belief that a property should [trade] [ph] to the 3% cap rate. And so then if people are chasing those from an LTV perspective then you start to be debt service cover constrained on the loan amount. So some of those are just going out of banks. And I think that’s why we have such diversity in what we do. We are not going to chase stuff and if it goes somewhere then that’s fine. I think there are things that we can do in that group, thought, that will make it better and more efficient. I mean there is an opportunity to do more stuff on the direct marketing side, more stuff on the data side. Get better at that and push volume and we will be working on that. I don’t want to use the market as an excuse but I do think it is a reason.

Operator

Operator

And we will take our final question from Edward Hemmelgarn with Shaker Investments. Please go ahead, sir.

Edward Hemmelgarn

Analyst · Shaker Investments. Please go ahead, sir

Couple of questions. One, Greg, can you talk a little bit about your equity levels? I know you have been opportunistic about taking advantage of the current market prices but is there some level, kind of upper level, that you are, as a percentage basis, that you are interested in going to? [indiscernible]

Greg Garrabrants

Operator

Yes. One of the things that we have been thoughtful about is just making sure that we have the capital necessary for our growth. And then we have looked forward and although, obviously, I am reasonably positive and I think about the Block transaction and then we have had to think about the seasonality of how those deposits come on and off too. So I think, assuming that transaction gets done, I think it's safe to assume that our capital levels probably would be more in the lowish mid-9 range rather than in the high 8 range. So I think that’s something to think about. Because there is some seasonality in those deposits. Now frankly, the interesting thing is that as we have got a lot bigger that’s gotten to be [indiscernible] of an issue but it is something that we have to think about. And what we didn’t want to do was have to have some sort of big capital raise associated with the transaction. So we have just been thoughtful about all those elements.

Edward Hemmelgarn

Analyst · Shaker Investments. Please go ahead, sir

I am just -- maybe I am missing something here, but why would that necessarily impact your capital? I mean given the fact -- I mean unless you put on assets or loans too to coincide with deposit...?

Greg Garrabrants

Operator

I think, well, in general the reason why is that -- some of that cash taxies and moves on and because it's going to move off quickly, it's not prudent to do anything with it. Right. So if there is a movement in and a movement out, it's not prudent to put that in some sort of loan obviously. You need stable funding for that. So in that case you have to just consider that. And still though, even cash does impact capital ratios.

Edward Hemmelgarn

Analyst · Shaker Investments. Please go ahead, sir

Don’t you have the flexibility just like your borrowings at the said window too?

Greg Garrabrants

Operator

Well, you do to some extent. I mean obviously there is liquidity that you need to have for the bank and liquidity you need to have for the payment of the tax refunds to customers and things like that. So it's a fairly complex calculation. And if and when we get all this stuff done, we will have a call that will go through a lot of that stuff.

Edward Hemmelgarn

Analyst · Shaker Investments. Please go ahead, sir

Okay. And then lastly. I have noticed you seem to be getting to be reasonably successful by putting the mortgage sourcing rights on from your agency gain on sale mortgage originations. I am assuming that basically the sourcing operation is combined with the servicing for your jumbo loans that you hold. So is that pretty efficient operation right now?

Greg Garrabrants

Operator

It's a good operation. Whether it's as efficient as it should be, I would say that they have their -- it depends on who you are comparing them to. I mean I think they are pretty good for a bank of our size but they are not where they need to be. They had the opportunity to go through an office of the CEO consulting review and they have got. So a lot of enhancement and continuous improvement opportunities to some of their processes that we are working on. But there is the scalability there that we are really focused on. I think that’s an example of how we think about newer businesses. And we started retaining our first MSR for agency, is it almost two years ago?

Andy Micheletti

Chief Financial Officer

Yes.

Greg Garrabrants

Operator

Two years ago. And we built that slowly and just made sure we were doing it properly. And we got our [indiscernible] ticket to issue securities too. So I think probably within next three months here we will issue our first security. And it is that broader part of capability building at the bank and there is an ancillary benefit obviously to it is as that portfolio of servicing rights would grow, there is a retention benefit associated with the origination side of the house where you can often make sure you get a shot at the refinance. So there is an inherent limitation to that portfolio based on the capital rules but we are very very far away from that and I think even with the dramatic expansion of our mortgage banking operation, we could retain 100% of or servicing. Which we think is very high quality based on our negligible to non-existent level of delinquencies in our sole loan book that we could keep 100% of our MSRs for a long period of time.

Edward Hemmelgarn

Analyst · Shaker Investments. Please go ahead, sir

Okay. Congratulations. Thanks for a great year.

Greg Garrabrants

Operator

Thanks for your support. All right. Thank you everybody and we will talk to you soon. Take care. Bye, bye.

Operator

Operator

That does conclude today's conference. We would like to thank you for your participation.