Marcelo de Noronha
Management
Good morning, everyone, and thank you so much for joining us again. We are here once again to speak about our earnings results, especially for the second quarter of 2026. We are talking to you straight from our studios at Cidade de Deus. Now it's 10:31, August 6. So we are here live and alive and kicking. I mean if I even say this, probably the young generation doesn't even know what it is. So we are here broadcasting live from Cidade de Deus. So I'm here to present our results. As you've seen from yesterday's publication, we reached BRL 7.1 billion net income in the second quarter and 16.2% growth year-on-year, 3.5% quarter-over-quarter with ROAE of 16.2%, I mean, higher than what the market expected because the market expected that we would reach 16% ROAE in the last quarter of this year. So here, I bring a summary of our presentation. I'm not going to elaborate in any of those topics. But loan portfolio is growing with more guarantees with a very good risk-adjusted return. In the past 2 months, our IR department has been talking to investors, and they are asking us about what is happening to the macro landscape and the credit landscape. And I will talk about our standing vis-a-vis revenue. And also, we will talk about our accelerated transformation projects. So I'll talk to you about cause and effect. This is what I always do. What is behind this result? And why are we growing our loan portfolio? So we posted growth of 11.6% year-over-year, even more than quarter-over-quarter. So the portfolio reached BRL 1.137 billion and even CAGR, we posted 11.7% growth. And why is that? Well, that's explained because we have high penetration, commercial traction. We have a very good and well-equipped commercial team with a lot of intelligence behind it, but also we have digital channels. So I'll talk about the FGO. We were the first bank to provide a very seamless FGO experience. And this is happening throughout the organization, and I'll go through all of that through my comments. So the cause is commercial traction in all business segments, in all business lines, no exception. And this culminates in the growth of our loan portfolio. And further on, I'll talk about the other items or -- and in line items in our revenue. SME posted 16.1% year-over-year despite the baseline of the same period of last year. So this is a big highlight. Large corporates grew 12.7% year-over-year, and I'll elaborate on large companies further on. And individuals, 8.4% growth year-over-year. That means that we are growing in different lines and in all aspects that we wanted to grow. And we are also growing in customers with good ratings, with good credit modeling and adequate policies in every segment we operate. And I'd like you to remember one number because SME grew 5.1% quarter-over-quarter. This portfolio year-on-year grew BRL 37 billion. So let's bear that number in mind because we will talk about it later on. And I have some other figures for you here because they are in tune with what I said before. Where do we want to grow? Okay, earmarked credit, mostly FGO, FGI, mortgage, including the businessman plan. So we grew 8.4% -- 21.4% when compared to 12.7% in the market. When I look at non-earmarked, we grew slightly lower than the financial system. And then we have the other unsecured lines that we don't have a lot of risk appetite. We grew more in corporate because we have more secure lines when it comes to corporate. And we are well traction in the payroll deductible loan, and we are also very comfortable in direct credit to consumer. See here, corporate, we grew 14.7% versus 7.9%, which was the market growth. So we are growing in the lines that we want to grow, and we are focusing our teams and our digital channels to these particular lines. Now let's zoom in into our expanded loan portfolio. All of them have risk-adjusted return. Periodically assessed by myself included. Last week, we looked at 2 other portfolios. So we are constantly looking at that, and we make finding and make adjustments. We are not saying that we will look at this or that. I mean we are leaders in some areas, but the main focus is to look at risk-adjusted return. So here, I'm referring to the wholesale bank with this level of growth. And where did we grow in the wholesale banking. And we will talk about the agribusiness area, but we were leaders in fixed income origination, also securities, but part of our securities go to OPD portfolio, which is origination for distribution. So we distribute something to the market. And then we go into the secondary market because you optimize capital, you optimize profit. That's why I say that wholesale portfolio has its ups and downs. It can grow -- it can go up and then it goes down. Here, we grew in the rural area, our agribusiness with M&A opportunities in very specific lines. So I would say that there are two operations that we did, one in agribusiness, which was in M&A with a AAA client. And then another client with very good ratings, but with extreme liquidity. So in these 2 transactions alone, we were able to post BRL 6 billion in the wholesale bank, but we grew a lot in the Plano Empresário or entrepreneur plan. So we grew in different segments in the wholesale bank and also SME. And this is a line that is posting considerable growth. And we will also focus on the individual segments. But where else? We are the largest funders of aviation leasing. We have 64% market share. Everything that was done in this first quarter in terms of aircraft that were financed to companies and also wealth management is right here, 64%. So we are leaders when it comes to aircraft leasing, particularly among those clients that have a very well positioned and collateralized risk management. And then I go back to wholesale and SME. I'm talking about individuals plus SMEs in the expanded loan portfolio. This is the level growth we posted. And then here, we are talking about origination. Origination, the average monthly origination in these lines for wholesale and SME, the average origination quarter-on-quarter was mostly in FGI and FGO and also mortgage and also on the business side. In the other products where the risk appetite is lower, there was a decline in average origination by 7.7%. Now we move on to help you understand all of our tactic and strategic moves. Let's look at the mix of our loan portfolio, FGI and FGO origination. This is -- there is a lot of competition in this area by all incumbent banks. So we were #1 in market share with 21.6% market share. And the same thing goes for the entire year of 2025. In the quarter, our origination was up 52.7% in the second quarter when compared to the first quarter of 2026. But now let's take a look at retail and SME, the last available data by the Central Bank for those clients that earn up to BRL 2 million a year. And this is something we said since the onset of the plan. We saw a new growth superseding 70% of market share. And our FGI/FGO portfolio grew 64.5% year-over-year. This is an extremely secure portfolio by both fronts. There are 2 -- there are 5 lines of FGI and FGO, and we operate in all of them. But now -- I mean, later on, I'll talk about the effects of NPL over 90 and cost of risk. I mean now, credit card. You noticed that the bulk of the growth is in high income with lower appetite in smaller income. We are being very cautious here, but we might bear in mind that we still have clients that have lower income. They pay on time. They are payroll clients. They are clients from our partnerships. But these lower incomes, they're losing share in the portfolio in the past 30 months, but they're still there. But now if we look at credit card delinquencies. So this delay comes from all cohorts. I mean about 80% comes from cohorts from 2019. And most of the time, our clients that have their payroll with us and they were in dire straits or they lost their jobs or they face some difficulties. But this doesn't apply to new cohorts -- newer cohorts. But there is something else here because this is a relationship product. We want and we are choosing the right clients with the right ratings with a very assertive credit policy. And every time we look at credit card, we are looking at cost of risk and provisions, but 8x more than what we used to do in the past. But now let's go down to the next line, vehicles. We recorded growth of 26.8% year-over-year. So we were leaders in one or other quadrants of vehicles, I mean, heavy vehicles, light vehicles and semi-new or used vehicles. But we were not leaders in new heavy vehicles because the risk-adjusted return here is lower. And last year, I told you that we will start operating in the vehicle segments because we saw some opportunities in some segments, and we thought that we could post growth. But we completely changed our operating circuit. We changed the platform. We added machine learning, AI behind pricing, risk modeling, credit policy and also pricing for clients and dealers. With that, customer experience changed completely. We delivered different experiences for dealers and clients. With that, we were able to increase our share. When I talk about semi-new vehicles or used vehicles, I'm not talking about 20-year-old vehicles or heavy vehicles. I'm talking about vehicles that are like 5 to 6 years old, depending on the ratings of our clients. So we gained share where we have higher risk-adjusted return. If you look at the motorcycle market, our appetite is more moderate. So there are other banks that operate in that line segment. So this also means that when we grow this portfolio, I mean, on average, we say that we get 1% provision. I mean, cost of risk according to the 4966. But the client that is delinquent, there is always someone that is paying late. Right at start, we have like 12% on top of the balance of that client in terms of cost of risk. So that's why I'd like to explain that dynamic because it's easier for you to understand what it means by over 90 and cost of risk. Payroll loan was up by 9.3%. If you are curious enough to look at the full year of 2025, you will see that in some quarters, we were growing at the pace of 5%. That means that we expanded our growth. But where did we grow the most? Well, private. Year-over-year, we grew 88% in public. We continue to grow public payroll loan. We are the largest private bank when it comes to public payroll loan. And private payroll loan, we are just behind 2 banks that are government banks. And delinquency on payroll loans, I think it's important to say because this shows what we are doing in terms of portfolio management. So risk-adjusted return and risk control, in fact. But when we look at payroll loan in general, the delinquency of the market is 3.3% and ours it's 2.5%. When we only look at the private segment, and this has made the news and the headlines, the market without Bradesco has an over 90 delinquency of 8.9%, whereas ours is 4.7%. And now moving on, I'll talk about agribusiness. It grew almost 25% year-over-year. But look where it's stretching. In the wholesale bank, I mentioned one M&A event with a large client, and this is where wholesale bank increases with guarantees, secured AA and AAA clients. We do believe in Brazilian agribusiness. We understand that this involves a cycle that is a bit more difficult for one reason or another, but there are many good clients there. Therefore, we chose to continue to operate in this market with good ratings. But if you look at the agribusiness individuals portfolio, if we look at June and then you compare it to December 2025, there is a decline of 0.6%. And then there is another example. Our over 90 NPL of this segment, the market without Bradesco in March, it went from 7.3% to 7.6% and Bradesco went from 5% to 4.6%, meaning that our delinquency is well under control without the John Deere Bank that has higher delinquency, which also affects our NPL 15 to 90. Our market share in Brazilian agribusiness is about 12%. This is just an estimate. But our share in court reorganization is 3.5%, and we monitor this very closely. So this percentage is much lower when compared to the market. And this is good to show you how we manage our portfolio. So we manage in terms of risk-adjusted returns and with a lot of portfolio control, choosing -- being very selective in terms of our clients. And here, I comment on secured lines. This is a production chart that refers to the expanded loan portfolio for individuals and SMEs. Looking at the chart, origination, FGI and FGO and mortgage for individuals and also corporate gained traction in the last quarter. There is also payroll loan here, right? This also contemplates payroll loan. It's not just clean credit. But the spreads -- well, first of all, the absolute number goes down because this is fine-tuning of risk, I would say. New modeling, risk appetite and the spreads in the other lines, they were up 11% when compared to the third quarter of 2025. But now looking at the right side of the chart, we have the guaranteed claim periods from government programs like FGI and FGO. They take 180 days or 185 days to receive payment. So we are within the stop loss because there are rules that apply here. So at FGO, you have 100% coverage and still corrected for inflation. And then our stop loss is foreseen for each one. So it depends on where -- our risk appetite is. But there are 2 phenomenon here. The first has to do with the cost of risk because according to 4966, while you wait for the payment period, for the guaranteed payment period for companies which maturity in the grace -- had maturities in grace period. After the grace period, maybe they couldn't pay, they were delayed in their payments, then we call them provisions. It's different than when compared to a clean credit. So we get provisions until the guarantee claim period, and then we just return with the provision amount. But there is a second aspect here that puts pressure on over 90 with maturities and grace periods. Our production peak of FGI and FGO, I mean, last year, when we became leaders, the period was between March and October of last year. Therefore, now we see maturity peaks in the grace period, even though we are close to 50% of this entire scenario. And then we move to the loan quality indicators like over 90 was up 10 basis points. So it's flat for us. I mean, individuals, 10 basis points as well. But at SMEs, government lines, FGI and FGO, it happened in the previous quarter and this quarter alone. So it puts pressure on over 90 NPL until the curve stops growing. It takes some time. And then, we will get normal after the guarantee is paid. So we are not worried about that. Wholesale is 0.2%. And then I move to the loan portfolio by stages. I mean, there is a footnote here that talks about NPL 15 to 90 with 30 basis points of variation. This mostly comes from the John Deere Bank that had some variations in the third quarter. So this level of delinquency was up significantly. But we know that there -- all of the equipment has a chip and there is a recovery time and updating time for some clients. I mean the equipment is sitting there and still operating, then all you have to do is update their payments. So look at Stage 3. We had 10 bps of variation. That came from a specific client from the wholesale bank because the bulk of the provision came from last quarter, and we did a little bit this quarter. It was duly provisioned, but part of it was derivative and securities and this client restructured himself in the market with bondholders. I mean it's a very well-known client, but we do not comment on the specific cases, but it was that specific case that generated this. But Stage 2 that has a 0.6 variation was basically justified by FGI and FGO with 0.2 approximately slightly above that. And the John Deere Bank as well that put pressure on this KPI that goes -- that is transferred to Stage 2. And the remaining is diluted in the portfolio, even though our delinquency levels are lower when compared to the market. Now looking at the restructured portfolio that was decreasing with time. And then we said that we are reaching a balance here. But this variation you see comes from that client again that went to Stage 3. That is obviously here in the restructured portfolio. If it weren't for that one, even with the Desenrola program, we would have let that go. And it's covered today, totally covered today. It's absolutely within what we anticipate in terms of expected loss. Desenrola, we did this much into June, and this is open for everyone to see. But what was the impact of this over 90? I mean, cost of risk in Brazil, that is almost 0. It's null, 0.00 or something else, but almost nothing. I mean this was enforced into July and then it was extended to August. And in the third quarter, we will go back and talk about it again. But our secured portfolio, it's up to 61%. I mean, 69% secured loans and individuals. This is cause and effect. This is a work of diligent portfolio management. We are working more commonly with secured lines and in the composition of the mix that increases secured lines. What is the other effect of the growth of our loan portfolio? It's the growth of total revenue that reached BRL 37.6 billion, up 10.3% year-on-year. Total net interest income, almost BRL 20.9 billion. And fee and commission income, BRL 10.5 billion. I will comment on that later on. And also the insurance group that has been shown great resilience every quarter with good returns at this level of growth of 8.3%. And here for the second quarter of '24 to second quarter of '26, our CAGR, this is the average growth, is 12.5%. So the effect of the loan portfolio which has more guarantees, generates this. And I also read some comments on -- of some investors about our client NIIs and the market NII. I'd like to highlight the market NII. So it was BRL 700 million in this quarter, growth by almost 21.7%, thanks to the competent work of our treasury team, working very well in trading, ALM and energy desk, client desk and so on. And then people wrote that it was the market NII that grew 22%. But when I look at the client NII, almost 14% growth year-on-year. But if you look at the figures, this market NII year-on-year was BRL 350 million approximately. So it increased by twofold. Well, it grew a lot. And when we look at the client NII, look at this, it went from BRL 17.8 billion to BRL 20.2 billion, BRL 2.5 billion of absolute growth. But the client NII is not only from the loan portfolio. The liability grew relevantly, and it drove this growth, this total growth of the client NII. The cost of risk grew, but it was flat in proportion at 3.5% with all those points I mentioned of FGO, FGI, John Deere Bank. And the client NII net of provision at 4.5%, reflecting, obviously, the cost of risk over here. But the growth is not significant. If you look at our loan portfolio at the end of '23, you will see that we grew in 30 months, 30%. And when you grow, you call more provisions. So the cost of risk goes up in addition to everything I've mentioned. Going on to the new topic, which is a consequence of also the traction in the commercial side and client penetration. We grew 1.7% in fee and commission income. We believe that we are within the guidance. I would like to highlight the resilience over here. Consortiums and also asset management, both growing at 10%. But custodian brokerage services, 26.4%. And I highlight the highest result that we've had with our agro brokerage and agro markets. They are both combined, and they are working in synergy with only one broker with the services for individuals, supporting well and also for institutional clients with their respective teams. But when you open the whole earnings release of the fee and commission income, you'll see the following. You'll have like 9 lines. But strictly speaking, we have a diversification of revenues with this grade, which is at least 15%. I'm not talking only about the credit card of separating the annuity. What I'm saying is that we have other lines that are also coming with equivalents and affect this. So we do believe in our capacity to grow. Over here in capital markets, we have been growing well. It decreases year-over-year because we had a very good second quarter last year and all the adjustments we did in the Investment Bank, and we reached here -- we ranked first in local origination, first in M&A. But the evaluation was negative due to natural reasons because you have a higher baseline in that second quarter. But in our different lines, what we've been doing is BRL 1 billion more in revenue in 12 months when compared to 2023, and we've been doing that with resilience. Forward, other revenue lines that we have, we have insurance, pension plans and savings bonds, another robust quarter with growth by 28.3% in net income, reaching BRL 2.9 billion. So we are growing based on the baseline, which is high, reaching these levels that you can see here. And when we look at the results of the insurance operations, we see that the total income had an increase of 8.3% year-on-year, 14% in the semester in the half, but in the quarter, the operating result, the industrial result, as they call, was more than the financial one. And in the first half, the same. So the traction is good. And let me give you an example that in the press conference, they mentioned this topic, and I emphasized it. In the new platform that we have for autos, for vehicles, what happened? We sell with a totally different experience for the clients during sale and then clients can either choose if they want the insurance vehicles or not. So what happened is that we did the whole production that we did in these 2 lines through Bradesco Financiamentos in our network in 2025. So we grew almost by 100% in the production of these 2 types of insurance. The ROAE, the quarterly ROAE almost 22.8% and the technical provisions almost 10%, BRL 467 billion provisions in the largest insurance group in Latin America. Operating expenses year-on-year growth by 3.4%. We continue reviewing our footprint and investing in our transformation. We haven't stopped doing anything here. It's gain in efficiency. If you look at the full earnings release, you will find lines just like installations with negative variations. And obviously, that does influence our efficiency ratio. obviously, as well of 3.4% is below inflation. Capital, and I'm -- I'll be available for you to ask me about the increase that was approved by the Board. And we went from this common equity from 0.9%, and we are at 12.2% and this difference of Bradsaúde in the next period. This is our expectation that it can come to 13.6% and 15.1% in Tier 1 capital. We have a lot of deliverables done in our transformation, and I'd like to call your attention to Bradesco Principal, that we will have almost 800,000, and we have delivered that. Prime has almost 4.3 million clients and Bradesco fully digital, 36 million in the middle of the year. We're going over 40 million. I will mention that later on. And we are delivering a lot of new things for our clients, individuals and corporate with the issuance of NF-e, gaining in productivity, delivering more and more intensive use of AI in our organization and of other technologies, too. I will talk about that later on. Well, we have 2 screens to end and summarize all of this. We have a consistent net income growth step by step. We continue with that with a lot of resilience and obviously, with great belief in everything that we've been doing. But look at this, the operating result, which is in the full earnings release, we're growing over 14% in the operating results with revenues growing double digits. We are a conglomerate. And this revenue diversification we have, not only in the banking activity, but in the payments and in the subsidiaries like consortium and in the insurance group. So we do have a very huge diversification, which gives us resilience. The transformation plan is very clear and it's generating greater competitiveness across business lines, both in terms of efficiency in expenses and revenues. Portfolio is growing safely with more guarantees and a good risk-adjusted return. This is our bible here. And I also mentioned this, we ranked first in fixed income M&As during this period, vehicle financing and in government lines, OFG, OFGI in consortiums and the insurance group, the largest in Latin America. So that's not the end objective. Our objective is an optimum point of the risk-adjusted returns, obviously, with scale absolute revenue to take decisions in our positions safely. And we have strengthened our balance sheet to unleash the value of Bradsaúde. We're continually focused so that the tangible capital of our organization is greater and greater. That's the objective. And all of that with pragmatism. We were awarded many prices. If you would like to know more about that, have a look at it. And I would like to conclude with this platform that we launched here in the bank called Meu Bradesco, and it has an important meaning. And why is it called Meu Bradesco, My Bradesco. I'm talking about hyperpersonalization. It's yours. It belongs to our clients. You come first. So he is Meu Bradesco. They are already hyperpersonalized, but it will grow more and more. And this hyperpersonalization with all the innovation that we've been working on with AI, with the new experiences for clients. But our BIA celebrates 10 years now with a birthday cake with Renato and his team and everyone who works with BIA and everyone has a birthday cake for BIA, a pioneer here in Brazil. And today, BIA is BIA Gen AI and serves all our clients. She's available to 100% of clients with access. With this level of accuracy, we had 74 million interactions, and it is transactional and also conversational. You can do your Pix through BIA and other transactions, too. And as you will see throughout this semester, other new experiences, more technological, but never less humane. This is our topic. This is the connection behind our managers, and that is connecting the digital channels with our clients and also connecting the strength in sales with our clients. So we will see the launching of our market throughout the day-to-day in social networks and in other media, okay, with Meu Bradesco, My Bradesco. So thank you so much for your patience. I know I took longer to explain. And now we're going to the Q&A, and I'm here live with my friends, Andre Carvalho, IR; and Cassiano Scarpelli. CFO and CTO, to answer the questions that you have here. Thank you so much. Thanks for participating.