Earnings Labs

Bread Financial Holdings, Inc. (BFH)

Q1 2015 Earnings Call· Thu, Apr 16, 2015

$85.65

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Transcript

Operator

Operator

Good morning and welcome to the Alliance Data Systems Q1 2015 Earnings Conference Call. [Operator Instructions]. In order to view the Company's presentation on their website, please remember to turn off the pop-up blocker on your computer. It is my pleasure to introduce your host, Mr. Steve Calk of FTI Consulting. Sir, the floor is yours.

Steve Calk

Analyst

Thank you, operator. By now you should have received a copy of the Company's first-quarter 2015 earnings release. If you haven't, please call FTI Consulting at 212-850-5721. On the call today we have Ed Heffernan, President and Chief Executive Officer and Charles Horn, Chief Financial Officer of Alliance Data. Before we begin, I would like to remind you that some of the comments made on today's call and some of the responses to your questions may contain forward-looking statements. These statements are subject to the risks and uncertainties described in the Company's earnings release and other filings with the SEC. Alliance Data has no obligation to update the information presented on this call. Also on today's call, our speakers will reference certain non-GAAP financial measures which we believe will provide more useful information for investors. Reconciliation of those measures to GAAP will be posted on the investor relations website at www.AllianceData.com. With that I would like to turn the call over to Ed Heffernan. Ed?

Ed Heffernan

Analyst · Nomura

Thanks, Steve. Joining me today is Melisa Miller, our President of our Card Services Group, and Charles Horn, our erudite CFO. Melisa will update you on what's going on in Cards. Charles will give you the financial update on the quarter. Then I'll talk a little bit about some of the business trends we're seeing and then guidance for the remainder of the year. That being said, let me turn it over to Charles.

Charles Horn

Analyst · Nomura

Thanks, Ed. I've got to say I've never been called that before. I am glad to say we're off to a fast start to 2015, as revenue increased 30% while core EPS and adjusted EBITDA net increased at comparable rates of 31% and 29%, respectively. Overall, a very good flow through of the revenue growth to the bottom line. Importantly, strong performance across all three segments led to 19% organic revenue growth. As we expected, unfavorable exchange rates were a significant headwind, reducing our revenue and core EPS by about 5% for the quarter. We were able to play through these headwinds and beat guidance and expectations for Q1 through a combination of over-performance, about $0.10 which we've added to our core EPS guidance for 2015 and share repurchases. As we have talked about for the last several months, our top capital allocation priority for 2015 is the share repurchase program. We started the year with a $600 million authorization which we have pretty much used, buying 2 million shares during the first quarter. Our ambition is to use the repurchase program to mitigate most, if not all, of the FX headwinds in 2015. Accordingly in order to keep some dry powder to support this goal, we're increasing our authorized program for 2015 from $600 million to $1 billion. Let's move to the next slide and talk a little bit about LoyaltyOne. LoyaltyOne had a better-than-expected first quarter, similar to our fourth quarter of last year, with the revenue up 37% and adjusted EBITDA up 26%, both on a constant currency basis. A strong U.S. dollar was substantial headwind for this segment, reducing revenue and adjusted EBITDA by $64 million and $12 million, respectively. Despite these headwinds we were able to increase revenue by 18% and adjusted EBITDA by 9%.…

Melisa Miller

Analyst · Nomura

Thank you, Charles and good morning, everyone. As Ed mentioned, today I'll cover our updated financial metrics. They're really a stellar continuation of the results you've come to expect from us. And then I'd really like to transition a bit into some of the key differentiators that really contribute to these results. Turning now to slide 5, I'm very pleased to report that Card Services delivered strong revenue growth of 27% which translates to 16% of adjusted EBITDA, net of funding, compared to the first quarter of 2014. This represents the 13th consecutive quarter of impressive double-digit growth. Importantly, we drove solid expense leveraging during the first quarter while remaining focused on delivering high-value outcomes for our brand partners. The provision expense, of course, is directly related to the large increase in card receivables. Let's now move on to slide 6 and cover just a bit about some of the fundamentals that are really driving these results. We continue to focus on those fundamentals. They drive very strong revenue and adjusted EBITDA, net of funding. Credit sales grew an impressive 37% which in turn fueled receivables growth of 33%. So what is really driving this increase? Our focus is solely on delivering loyalty-driving credit programs that appeal to customers and drive top line sales for our brand partners. Now to do this, we fully need to leverage our often discussed, always cherished first-party data. We take the best of what our partners know about a customer and really combine that with the best of what we know and deliver very rich deep data insights. Then through our innovative capabilities, we deliver a true omni-channel customer experience in the moments that matter the most. So in our environment, one size does not fit all. We're differentiated because of our highly customized…

Ed Heffernan

Analyst · Nomura

Great, thanks, Melisa. So if everyone can turn to the slide that says First Quarter Summary. This is where we break it down by the individual units and hopefully it's a lot easier to understand what we're seeing in the trends that we're seeing. If I were to characterize last quarter's results as mixed at best, I would say first-quarter results across the board were quite a bit better than we had anticipated. And a couple of the key initiatives are already paying off. So I think Q4 was a bit of a mixed report card, but Q1 across the board is hitting on all cylinders and the result being you're seeing a very, very strong print compared to, I think, anyone's expectations. So it's good to see the meet and beat coming back and we like that trend and expect that trend going forward. That being said, let's talk about the individual pieces. If you look at our European-based business, BrandLoyalty, as Charles mentioned, continues to really hit it and it was up 100% top and bottom line, compared to the same period a year ago. Our folks at BrandLoyalty are doing a heck of a job both expanding in existing markets, as well as we talked about the initial entree into North America through some of our Canadian partners. So we expect another very nice year from BrandLoyalty, up double digits both top and bottom. I should also point out, however, that the 100%, we should not be expecting that every quarter. In fact Q2 will actually be down a bit versus prior year. These are just timing issues, but if you put the two together you'll see some very strong growth there. So BrandLoyalty is in very good shape. Probably the highlight of the quarter for LoyaltyOne…

Operator

Operator

[Operator Instructions] Your first question comes from Tulu Yunus with Nomura.

Tulu Yunus

Analyst · Nomura

So it does seem clear that BrandLoyalty is performing very well here, even despite the pull-forward that you did describe. Can you remind us what the strategic rationale is to take this into North America? As in, what sort of value add does it bring in Canada where you already have AIR MILES fairly broadly penetrated there? And then why do you think that this can work in the U.S. as well?

Ed Heffernan

Analyst · Nomura

Sure.

Tulu Yunus

Analyst · Nomura

That's my first question.

Ed Heffernan

Analyst · Nomura

If you were to look at the programs that we traditionally run, whether it's a Card program or an Epsilon program or an AIR MILES program, those are very large long term loyalty plays across the customer base. What BrandLoyalty provides is it provides more of a quick 12 to 20 week type hit that you layer on top of these longer-term loyalty programs. While someone would still have their cards when they're going into the grocer, this additional program would allow the grocer to really drive incremental sales for a given quarter, let's call it. So these are not long-lasting programs. These are more shorter term type loyalty plays to drive market share in a given quarter. What we have found is that it's a very nice fit if you think of a birthday cake, you have the first layer being the long-term loyalty play and then you have these quarterly type programs that layer on top of it. It just attracts additional spend from the consumer that wasn't there before and drives market share. So it's a perfect complement to the longer-term type programs. What we found in Canada is it doesn't cannibalize the existing loyalty spend from the retailer. And in fact, what it does is it's taking more dollars out of that general brand spend and into the more specific targeted marketing spend. We think, we'll see how the Canadian results look very good so far. As we begin to look south into the U.S., we would expect this to play nicely as well. So that's pretty much the fit.

Tulu Yunus

Analyst · Nomura

And then secondly, two-part question on the cost side of the P&L, so first on private label. It looks like revenues are growing quite meaningfully faster than OpEx. Is that just normal scale benefits coming? Going back to 1Q last year, you did have that big headcount increase. Are we starting to see the efficiency there or is there some other driver behind that?

Melisa Miller

Analyst · Nomura

Tulu, you're exactly right. We're starting to see some of the expense leveraging. You might remember this time last year, we talked about the need to get ready to onboard a number of new clients. So now you're beginning to see the revenue productivity from the work that we did last year.

Tulu Yunus

Analyst · Nomura

Okay, got it. And then on the Epsilon side, sounds like the outsourcing initiative is, not to put words in your mouth, but probably a multi-year initiative. If you could put a finer point on that? And then secondly, as far as the low hanging fruit with regards to any cost synergies from the Conversant acquisition, have those already been enjoyed? And are they flowing through the numbers right now?

Ed Heffernan

Analyst · Nomura

As we mentioned, in terms of the off-shoring of some non-client-facing positions, we're going to take a very moderate deliberate approach towards this process. We want to continue to grow the U.S. workforce. It won't be at that 6%, 7% that you've seen before. We'll probably grow U.S. workforce around 2%, maybe 3%. And then the delta will be some of those positions that we can do offshore. As a result, you're exactly right, this should be one of those benefits that continues to accrue as long as Epsilon grows. We've really just started the thing and as the year progresses you'll continue to see more and more bennies as that continues to grow. We've made a decision that we think we can grow profitably, as opposed to just growing. But at the same time, let's keep the U.S. workforce growing at a more modest pace.

Tulu Yunus

Analyst · Nomura

And the Conversant synergies are running through the P&L now? Or is there further upside from any G&A?

Charles Horn

Analyst · Nomura

The target for the cost synergies is about $20 million. We'll fully extract slightly less than half of that in 2015. And it's going to be more toward the end of the year, as we had the ability to displace some vendors we previously used and move it inside.

Ed Heffernan

Analyst · Nomura

At the run rate.

Operator

Operator

Your next question comes from the line of Tim Willi with Wells Fargo.

Tim Willi

Analyst · Tim Willi with Wells Fargo

Two questions around the Card Services. Melisa, there has been discussions and announcements by the credit bureaus about reconfiguring how they score. And some stop that had been punitive to consumers in a static sense around medical bills, etcetera, being reevaluated. I'm just curious if you have any thoughts around does this open up, to any degree, applicants for private label that may have been denied for obvious reasons and logical reasons under the old reporting and data collection formats, that may reverse itself and open up a pool of new applicants worthy of approval? Any thoughts there?

Melisa Miller

Analyst · Tim Willi with Wells Fargo

Yes, you bet, Tim. What I would tell you is that's a great question. We're always looking at models just beyond that come from the credit bureaus. So we have some of our own models, our proprietary models that we use in addition to any models that could come from the credit bureaus. We may see some opportunities there. Obviously we don't want to compromise any of our standards, but our traditional practice has always been to use our proprietary models which help us understand how a card member will perform with us very specifically.

Tim Willi

Analyst · Tim Willi with Wells Fargo

The other one I have and then a quick one on the balance sheet, was just around -- I want to make sure I understand the dynamic around tender share and then your commentary around the growth of the private label versus the retailer's revenue stream. On an absolute basis, the lift in revenue to your retailers is, I think you put it at a number of 9% which was 3X. Or maybe you just said 3X the retailer's growth rate. Is that representative of the new foot traffic and average spend coming into the retailer? Or is that the portfolio itself is growing at that rate in excess of the retailer? I'm trying to understand how much the retailer is seeing an actual lift to their sales that would be attributed to the card program versus just the growth of the card file. Does that make sense?

Melisa Miller

Analyst · Tim Willi with Wells Fargo

Yes, it sure does. I'm glad you asked that question, actually. About two-thirds of the growth that we'll see in tender share actually comes from us working in close partnership with the brand. We're going to get about three quarters of that growth from traffic. So they're coming into the store or going into more channels more frequently and then about a quarter of that is coming from more spend which is particularly impressive. This is still a very, very highly promotional environment. What we see is that card members are actually purchasing more things. And they're purchasing them for more dollars, even though the actual cost of a particular item may be less this year than last. Does that answer the question?

Tim Willi

Analyst · Tim Willi with Wells Fargo

It does. And then the last one, Charles, quickly, if you mentioned it, I apologize, but on funding, right? So we've still got very low rate environments, more rhetoric about maybe that changing to some degree. Remind us how much funding you have that could be rolled over in the near term. Are there any big tranches here you have a chance to refinance into lower rates and lock down a little bit more on that? Or is there nothing really to comment on there?

Charles Horn

Analyst · Tim Willi with Wells Fargo

There is not a lot there, Tim. If you think about the funding, about $1 billion of the funding would be a true variable rate that's basically churned somewhat during the course of the year. Over the course of the year then you'll have about $600 million to $700 million that will be more your term financing coming up for renewal. I would say in that situation, there is some opportunity maybe lock it in at a little bit lower rates, because some of it would have been placed back in 2010. But the opportunity is not that big. So if you look at the funding rate for this year, it will likely be slightly better than what it was in 2014, but I'm not looking for a big benefit there.

Operator

Operator

Your next question comes from the line of Sanjay Sakhrani with KBW.

Sanjay Sakhrani

Analyst · Sanjay Sakhrani with KBW

I had a question on Conversant. Ed, you mentioned the goal is to move Conversant's model over the course of the rest of the year and that should produce results in the second half. Could you talk about what exactly is happening into the second half and how much of that you've contemplated into your expectations?

Ed Heffernan

Analyst · Sanjay Sakhrani with KBW

Yes, I think the goal all along has been let's let Conversant complete its transformation from, I guess what you would call it, is the older value click-type model which has a number of components that have been shed before we even stepped in. As well as some businesses that lend itself to more of a commodity play which isn't our bag quite frankly. So what our focus is on is the continued movement of Conversant's businesses, even if some of the legacy businesses didn't have it before, but are moving much more towards the utilization of first-party transactional data to help differentiate the offering in the marketplace itself. And in the area of targeted display, whether it's desktop, mobile, tablet, whatever it may had be, the ability to deliver this precision ad business across devices, driven by the insights gleaned from offline and online first-party data. That is the model that is Alliance's model. That's the model that's going to be Conversant's model more and more going forward. To make that happen, what we're basically doing is Conversant should be in a good position sometime in the spring, where the organizational changes have been made and the businesses are aligned the way we want them, the emphasis is where we want it. And at the same time, the cross-sell that we're seeing and Melisa can talk to this, the initial response has been exceptionally strong from a number of her clients, as well as a number of the Epsilon clients. These things don't happen overnight, but after a couple of quarters you're going to start seeing that flow through. So Conversant should be on a pretty decent trend line to go from comps that are somewhat negative, that's been the case over the past year or so, to flattish by springtime. And then you're moving into positive growth in Q3 and then real solid growth in Q4 as these cross-sells are coming through and we've completed the deemphasizing of the non-core businesses. That's the game plan.

Sanjay Sakhrani

Analyst · Sanjay Sakhrani with KBW

Okay. And then, Charles, you mentioned for BrandLoyalty, the North American opportunity could be $50 million this year. How much of that is in your guidance already?

Charles Horn

Analyst · Sanjay Sakhrani with KBW

Obviously we know the Canadian opportunity is built in there. Really not much built in for the U.S. potential. What will happen is you'll start running pilots late in 2015. You really don't make a lot of money off the pilots until you go to full programs which will likely be more 2016. So I would say of the $50 million, a portion of it is built in, maybe half of it. The rest of it is opportunity that we could get later in the year.

Sanjay Sakhrani

Analyst · Sanjay Sakhrani with KBW

And I got one final one for Melisa. Thanks for the color on tokenization in mobile. But I wanted to make sure I understood your comments on tokenization. So to the extent that your cards would work within the existing mobile wallets, do you still get the information that you have been getting? Like for example, if it worked off of Apple Pay?

Melisa Miller

Analyst · Sanjay Sakhrani with KBW

We would, Sanjay. It would come to us differently than we see in today's environment. But take comfort in the fact that our clients for 20 years have built their business in this tender share growth we've been discussing, all solely based on this deep rich data. So they are first in line to make sure that there is no compromise in terms of our ability to gain access to it and continue to use it. So we're building all of those--

Sanjay Sakhrani

Analyst · Sanjay Sakhrani with KBW

How much progress have you made in trying to get into those wallets like Apple Pay? And you've got at least one more that came out since Apple Pay which is Samsung Pay.

Melisa Miller

Analyst · Sanjay Sakhrani with KBW

Yes, there is a lot of activity in the marketplace. We're progressing. As you might imagine, there are a host of requirements that have been put forth to all of the issuers. So it is certainly in our work plan and we're making progress. Interestingly, although partners ask about it, there's not been the type of demand that perhaps the play in the media would have suggested six months ago.

Operator

Operator

Your next question comes from the line of Darrin Peller of Barclays.

Darrin Peller

Analyst · Darrin Peller of Barclays

So BrandLoyalty has obviously been a very strong positive surprise in terms of how much upside, how much growth there's been since you've acquired it. I want to understand, number one, before we even get into the opportunity in North America, what kind of innings would you say we're in terms of the opportunity in Europe? I mean, the growth has been outstanding. I think, correct me if I'm wrong, you said it would be negative in the second quarter, given the timing on promotions. Still, obviously that just is going to average out to a very strong year again.

Ed Heffernan

Analyst · Darrin Peller of Barclays

Yes, I think that from a BrandLoyalty perspective, even that model is continuing to evolve. So if you were to look in prior years, the programs they used to run at the big grocers, a lot of it had to do with market share data and stuff like that coming from outside sources. What we've done is, we've now moved it to, we're extracting right from the get-go from the grocer's own loyalty platform, all the customer information and SKU level information, so that we can be much more targeted in our approach. That's something that's new to the model over there and it's getting the existing client base pretty jazzed up. Look, I think we're early on in terms of where we're with the BrandLoyalty opportunity. It's going to be continuing to see good growth in Europe itself. You're going to continue to see strong movements into some of the more traditional, what we would call, Eastern European type countries as well as Asia. So I would say, if you were to look at innings, you're probably in about the third inning, I would say, over there. The whole concept of SKU level data-driven targeted marketing is really just starting over there. I think that's going to be pretty cool going forward. And then in North America, we're seeing, obviously with the help of the Canadian business, real strong results coming out of BrandLoyalty, so inning three.

Darrin Peller

Analyst · Darrin Peller of Barclays

Okay. So in putting that into context, you had over $500 million of revenue from BrandLoyalty last year. You're saying early innings suggests, I guess, double-digit growth should be sustainable for a while, well over just a year?

Ed Heffernan

Analyst · Darrin Peller of Barclays

Yes.

Darrin Peller

Analyst · Darrin Peller of Barclays

Melisa, I want to ask on private label or Charles, if you can answer also. The private label growth, obviously it's been well above expectations, the combination of organic and acquired. Number one, what are you seeing out there in terms of additional portfolio acquisition opportunities? I know that we have, I think Zales coming on later. But incremental to that, is there a good pipeline of deal out there? And then, I want to touch on the reserve level as a follow-up for a moment, but maybe first if you could answer that quick question.

Melisa Miller

Analyst · Darrin Peller of Barclays

Sure, Darrin. I would tell you the pipeline is rich with, really, three categories. First of all, portfolios that may be available in the marketplace because they feel their current program is under-leveraged or [indiscernible]. You'd think about that as an acquisition. There are some start-overs and then there are some start-ups. So you'll see us really delicately balancing all three of those. We're really circumspect when we pursue a brand who currently has a program. We want to be sure that the brand is fully committed to the program being a loyalty tool. And so you won't see us get in bidding wars. We're not going to welcome brand partners who see this solely as an arbitrage of MDFs. So there are some portfolios, or brand partners, where we're earning our way into discussions. But we're also enthusiastic about some of the programs that could be starting from scratch. They build over time. We learn a lot together.

Darrin Peller

Analyst · Darrin Peller of Barclays

Okay. Would you say there is enough expectation for additional portfolio acquisition this year beyond Zales?

Melisa Miller

Analyst · Darrin Peller of Barclays

I wouldn't say this year. If you would see something this year, Darrin it would be relatively small.

Darrin Peller

Analyst · Darrin Peller of Barclays

And then last question for me is on the reserve side. I think you said it came in at 5.6%. I just want to be clear. We're still looking at a 4.5%, or let's say a mid-4% charge-off ratio for the year as expected, following typically seasonally high first quarter. But it should drop off, right? And then if that's right, should we expect a reserve level for the year that's -- right now you're trending at 5.6%. I think we have about 5.6%, 5.7% in our model, but it seems like it could be lower than that?

Charles Horn

Analyst · Darrin Peller of Barclays

I would say that's accurate, Darrin. I would say by the end of the year it could be a little bit down, maybe 10 bps down, not appreciable change, but maybe 10 bps of improvement.

Ed Heffernan

Analyst · Darrin Peller of Barclays

I think from a credit quality perspective, just so everyone is on the same page, what we're basically seeing is flat to last year, maybe up plus or minus 20 bps either way. So I don't see much of a change in terms of credit quality. It looks pretty stable. In terms of how you would sequence the credit quality as the year plays out, it will be a little bit different this year in the sense of your Q2 loss profile will be a little bit higher, because the portfolios we brought on at the end of last year, we didn't buy the charged-off accounts. So recoveries are going to be a little bit down in Q2 and then as this recovery stream builds back up in Q3 and Q4, you'll see the net loss rate again trend back down. From a sequencing perspective, expect Q2 loss rate to be a little bit higher and then have it trend back down. We're going to wind up relatively flat for the rest of the year.

Darrin Peller

Analyst · Darrin Peller of Barclays

And is that higher year-over-year or sequentially higher from first quarter levels?

Charles Horn

Analyst · Darrin Peller of Barclays

If you're talking about Q2, that would be year-over-year.

Operator

Operator

Ladies and gentlemen, we have time for one more question. Your final question will come from the line of Brett Huff with Stephens Inc.

Brett Huff

Analyst · Stephens Inc

Last question for me is on Epsilon, the organic business. I think that there was a pretty large contract that you guys didn't quite get to recognize revenue for 4Q and I wanted to make sure that came in, started to come in on 1Q. If that's so, I thought that the margins might be a little bit better in the organic Epsilon business, because I think we took a lot of the cost in the back half of last year and wanted see how that played out in 1Q?

Charles Horn

Analyst · Stephens Inc

You're correct, Brett, that client is now starting to produce some revenue in Q1. I wouldn't say its run rate yet. So you're not getting the full benefit of it flowing through which is the reason you saw 6% organic growth versus 7%. But at least we're at a position now where we're getting some revenue coming through and that revenue should ramp a little bit to Q2 through Q4, compared to what it was in Q1. From a cost standpoint I would say we're on track. Again, we're very early stages of the offshore initiative. We only have about a couple hundred, what I would say associates involved with this so far. So what you'll see is as that client ramps and as we get the offshore initiative going, that's when you'll look for a little bit of EBITDA margin expansion. What Ed and I have talked about is, don't expect a lot of expansion in the margin to flow through in 2015. It will be somewhat flattish compared to 2014. You'll see it, though, the benefit, really as you jump off into 2016, when you get the full run rate benefit of the offshoring initiative.

Brett Huff

Analyst · Stephens Inc

Okay and then last question for me, just another question on Conversant. You mentioned that you thought we would get maybe $10 million of the cost saves mostly in the back half of the year. How do you feel about the initial costs and revenue synergy projections that you made? I think it was $200 million of revenue synergies over many years and $20 million of costs if I'm remembering right. Now that you're knee deep in it and have seen the business a little bit more, how do you feel about those projections?

Ed Heffernan

Analyst · Stephens Inc

Yes, I think we feel pretty good. Things are playing out the way we had hoped. My guess is, as always from an investor perspective, people are impatient and that's nothing new. People need to be a little bit more patient and let us play with it. I think second half you're going to see a very nice ramp beginning to build. The visibility that we have with Conversant is actually pretty good, so it is tracking according to what we thought. So far so good, let us do our thing. And again, first half has been focused in terms of things to fix, was focused on getting that flow-through at Epsilon and getting the miles issued turned in Canada, as well as strong results at BrandLoyalty and Card Services. As we move to the second half, hopefully all of that stuff continues. And then second half you add to it the addition of the Conversant benefits. That's sort of the game plan for the year.

Ed Heffernan

Analyst · Stephens Inc

Okay, so that's it. Sorry we're out of time here. So I know everyone's got a bunch of other stuff to do. We will get back to you next quarter. Thank you.