Good day and welcome to the Popular Incorporated Third Quarter Conference Call. All participants will be in listen-only mode. [Operator Instructions] After today's presentation, there will be an opportunity to ask questions. Please note, that this event is being recorded. I would now like to turn the conference over to Paul Cardillo, Investor Relations Officer. Please go ahead.

Good morning and thank you for joining us. With us on the call today is our CEO, Ignacio Alvarez; our CFO, Carlos Vazquez; and our CRO, Lidio Soriano. They will review our results for the third quarter and then answer your questions. Other members of our management team will also be available during the Q&A session. Before we start, I would like to remind you that on today's call, we may make forward-looking statements that are based on management's current expectations and are subject to risks and uncertainties. Factors that could cause actual results to differ materially from these forward-looking statements are set forth within today's earnings press release and are detailed in our SEC filings. You may find today's press release and our SEC filings on our webpage at popular.com. I will now turn the call over to our CEO, Ignacio Alvarez.

Good morning and thank you for joining the call. I hope that you and your loved ones are well. We generated $168 million earnings in the third quarter, notwithstanding the uncertain economic environment. These results reflect the rebound in economic activity experienced during the period due to further opening of the economy and the unprecedented level of federal stimulus. Our strong results also reflect our diversified sources of revenue and prudent risk management. Please turn to Slide 3 for an update on the current business environment in Puerto Rico. Following a strict lockdown between mid-March and late May that helped curtail the initial spread of the pandemic. Many of the restrictions that were in place were gradually loosened. We have seen a revival in business activity as the economy reopened. Economic trends and customer activity continued to improve. Employment trends which deteriorated rapidly in April are still down significantly compared to last year, but have also begun to improve. Total non-farm employment has increased by 7% since April, but remained 8% below September 2019 levels. New auto sales have rebounded sharply and in the third quarter we're up 18% year-over-year. While demand for automobiles remained strong, lack of inventory may impact sales going forward. Cement sales increased 29% in the third quarter, both sequentially and have compared to the year ago period. Debit and credit card sales increased by 32% compared to the second quarter of 2020, and by 27% versus the last year's third quarter. Year-to-date sales are up 7% compared to 2019. Similarly, BPPR's third quarter mortgage originations have rebounded, increasing by 69% compared to the third quarter of 2019. Tourism is improving slowly, but it continues to lag other areas of the local economy. Hotel occupancy bottomed at 8.5%. However, as restrictions were lifted, occupancy levels increased…

Thank you, Ignacio and good morning. Please turn to Slide 7. As usual, additional information is provided in the appendix of the slide deck. Today's earnings press release details variances from the second quarter. Net interest income for the third quarter was $461 million, an increase of $10 million from the second quarter. Non-interest income increased by $16.7 million to $128.8 million in Q3, driven by the reinstatement during the quarter of certain service charges and late fees, which were waived in Q2 as part of our response to the pandemic. Deposit service charges were higher by $6.7 million, mainly in Puerto Rico, due to higher transaction volumes and other services fees were also higher by $17.8 million as customer activity increased debit and credit card fees by $13.4 million. In addition, there was a positive adjustment of $5.3 million to indemnity reserves on previously sold loans, mainly due to reserve releases related to the mortgage loan repurchases. These items were partially offset by lower mortgage banking income by $13.3 million, primarily driven by a negative MSR adjustment and the impact of the bulk loan repurchases. While not yet there, we continue to move towards our historical normalized non-interest income run rate of $135 million to $140 million per quarter. In the short-term, we may settle at slightly lower quarterly levels as high deposit balances continue to reduce some deposit related fees. Provision expense for the quarter was $19.4 million, which is $44 million lower than in Q2, Lidio will expand that later. Total operating expenses were $361 million, $30 million higher than the prior quarter. As client activity increased during the quarter, we saw a corresponding increase in associated cost. We had higher volume related expenses in two categories, processing and technology by $5.5 million, as well as card…

Thank you, Carlos and good morning. Overall, our credit performance remains stable during the third quarter of 2020, aided by payment deferrals, government stimulus and the resumption of collection efforts. Given current uncertainties, we're monitoring the impact of the pandemic on our entire loan portfolio. Yet certain commercial segments are more sensitive are highlighted on Slide number 11. Within the CRE non-retail segment, the exposure in Puerto Rico is mainly comprised of office space, while the exposure in the US is mainly multi-family. The average original loan-to-value in Puerto Rico is 78%, while in the US is 72%. Office space and multi-family occupancy and collection have remained stable through the pandemic. To-date, there have been a moderate number of downgrades in this segment. The utilization of deferrals mainly relates to customer strategy to strengthen liquidity. Of the customers that have exited relief, 98% of accounts are current. In the healthcare facility segment, our Puerto Rico exposure is mainly to hospitals, while our US exposure just with skilled nursing facilities. For both regions, federal and local assistance has supported the industry operations. Today, there have been a limited number of deferral requests and downgrades in this portfolio. Within non-essential retail, the shelter-in-place orders have curtailed activity of this segment. As a result, we have experienced a significant number of deferrals and downgrades, most within the past-rated category. Of the customers that have exited deferrals, 99% of accounts are current. The average original loan-to-value for this segment is 59%. In general, based on borrower's surveys conducted in the second quarter, occupancy remained stable compared to pre-COVID levels. Strip malls reported 86% occupancy, 83% collection rate, while shopping centers reported 86% occupancy and a 64% collection rate. Regarding auto retail in Puerto Rico, this activity was subject to a lockdown order and sales…

Thank you, Lidio and Carlos for your update. While the economic scenario remains uncertain, we generated $168 million earnings in the third quarter, reflecting the economic rebound, fueled by the unprecedented level of federal stimulus. Our strong results also reflect our diversified sources of revenue and our prudent risk management. Deposits continue to grow, and our capital liquidity levels are robust. We are well positioned to continue to serve our customers as they manage through these uncertain times. This month, Banco Popular's 127th anniversary. And despite their current challenges, we have much to celebrate. We are blessed to be part of a team of talented and dedicated colleagues who have met the current challenges with courage and resilience. We have a loyal customer base that continues to grow, and we are an integral part of the communities we serve. This commitment was recognized earlier in the month by the American Bankers Association which selected us as one of only seven banks nationwide to receive the 2020 Community Commitment Award for our financial education program. We're very proud of this achievement. For all these reasons, we look forward to the future with a renewed sense of purpose and optimism. We're now ready to answer your question.

We'll now begin the question-and-answer session. [Operator Instructions] The first question is from Alex Twerdahl from Piper Sandler. Please go ahead.

Good morning, guys.

Good morning.

Good morning.

First off, I wanted to circle back to something you said, Lidio, in your prepared remarks, I think you said that you didn't expect net charge-offs to - their level of net charge-offs to change meaningfully into the middle of next year. I was wondering, one, if I heard that correctly, and two, if, you know, based on the loans that are coming off deferral and collection efforts and things like that, you know, what gives you the confidence that the charge-off levels will remain low? And if we should extrapolate that into a progression of the provision over the next couple of quarters as well?

I mentioned - didn't use the word meaningful. I mentioned change, we expect changes to net charge-offs in the first half of next year, everything else being equal. I think we had a significant high level of charge-off in the second quarter and significantly low level of charge-offs in the third quarter. So you can try to use those guideposts onto the first half of next year.

Okay. And then, you know, I noticed that mortgage activities and mortgage activity was pretty strong and I've seen some reports recently on high end real estate in Puerto Rico rebounding in pretty meaningfully year-over-year. I just wondered if you can give us some commentary on what you're seeing in the housing market, just in general in Puerto Rico, if it is rebounding and strong the way we see stateside?

Yes, in - this is Ignacio. Yes, in general, it's rebounding. I mean, obviously, you've read about the high end of [indiscernible] but yes. And they clearly are very strong. But we have seen a recovery across many of the different areas and especially in the metropolitan area. So generally, we're seeing demand up for housing, there hasn't been a lot of supply you know supply in the recent years. So that is - it is increasing. We've seen it in our operations where originations are way up, applications are way up. We've seen you know OREO sales. So we definitely see an improvement in the residential market, especially in the Metro area, especially in the middle and higher income neighborhoods, but really across the board, that I would say mostly in the Metropolitan area.

All right, that's helpful. And then just a final question for me just, Carlos as we think about the moving parts in NII, obviously the NIM is going to be pretty volatile with PPP forgiveness over the next couple of quarters. But when I look at your margin, and I look at the amount of cash and liquidity on the balance sheet, and then I sort of pair that against some time deposits, it still seemed like their paying rates that are much higher than you'd expect, given the rate environment. Does that represent a pretty big opportunity over the next couple of quarters for the cost of deposits to continue coming lower and providing a little bit more juice to NII?

Yeah, I mean, when you look at the margin, actually his quarter was not too different from last quarter and that almost the totality of all the vast majority of our production and margin was really linked to asset mix as opposed to rates or anything else. With respect to the passive cost, we have, there's two answers to that question, Alex, when you look at Puerto Rico, we have interest-bearing deposit cost of 24 basis points, total deposit costs of 18 basis points. That's our best-in-class. And then - well there's always room and we'll continue to look at opportunities. There's not immense amount of room to continue to lower the deposit costs in Puerto Rico. We have had more room in the States. You know, and that's where a lot of the deposit cost drop happened this quarter. We dropped out 20 basis points in total cost deposit cost in the US this quarter. So we will continue to pursue the effort in the US. So, is there opportunity, yes, but the opportunity is larger in our smaller deposit book which is the one in the States.

Okay. And then just a final question for me. During the quarter, there were some rumors that Evertec was potentially exploring the sale and that's obviously a pretty big unrealized gain on your balance sheet. If that were to happen, would that change the ability to return capital for you guys in 2021? Or the amount of capital you could return?

What - I wouldn't want to speculate on what's going to happen and everything. But obviously if we have more capital that would, you know, that would come into our capital plan and we'll look at it. I would necessarily assume that any one-time capital shall we get from [technical difficulty] that the Fed will necessary let us, you know, distribute it out immediately. So that's so that's about I think we could feel that.

Well thank you for taking my questions.

Thanks, Alex.

The next question comes from Brock Vandervliet from USB [sic - UBS]. Please go ahead.

Thank you.

Hey, Brock.

Hey, just a big picture question first. Anything new in terms of population growth trends on the island?

No, we haven't seen anything that the most recent migration trends show that the number of people leaving the island had decreased dramatically. I don't know how much that is tied to the pandemic. Obviously, and foot traffic in general was down. Definitely people, you know that to the extent that economic opportunities in the States are great right now, it's less than the incentive for people to leave. And also the federal stimulus was very generous. So it's natural to see why that's decreased. Those statistics lag a little bit. And there hasn't been much movement on our new birth, which is obviously something that's very important to be, our birth rate has gone down in many parts of the world. But you know, that is something we haven't been able to change very much. So I think in general is bothered less migration. But still that the birth rate is generally low.

And despite those are flat up by the way you know, compared to the last 10 years, flat population is pretty good for us. But, you know, it's always important to not forget that even though we have flat - roughly flat population rate probably for the last year and a half or two, we continue to be always flat.

Yeah. And I think one thing people don't realize that even with the flat population scenario, home - household do increase, obviously not at the same rate. So independent household, their children go out to buy their own homes. And we're seeing that in Puerto Rico, you know, we have talked about it earlier, there is a healthy demand now for mortgages, but in, you know, as opposed to the States where maybe 70:30 refinanced, in Puerto Rico we're still about 50:50. So there's a strong demand for homes, there hasn't been a lot of supply. So even if the households increase, you know, slowly, that's creating, you know, good momentum for the households - for the housing sector.

Got it, okay. And shifting over to the loan book, if you could just remind me what your total construction book is in the mix between Puerto Rico and US and average loan-to-cost?

Our total loan book is $936 million, of which, the majority thing in the US, $740 million - $740 million is in the US, so the rest will be in Puerto Rico. Loan-to-cost, I mean, I didn't provide that in my prepared remarks, but will be in the 6, starts with a 6 thereabouts.

Got it, okay. Thank you. Thanks for the color.

Thank you.

The next question comes from Gerard Cassidy with RBC. Please go ahead.

Good morning, gentlemen.

Hello. How are you Gerard?

Good. Can you give us an update, I think the Trump Administration came out in September and announced the $13 billion aid package for Puerto Rico from Hurricane Maria? Is that money in addition to what was promised to Puerto Rico when the hurricane hit about three years ago? Or is it just part of that original plan? And have you seen the money flowing into the economy?

No, that was actually part of the original plan. I mean, the numbers we have right now, basically for hurricane relief is about $62 billion was allocated, about $17 billion has been dispersed. So that the difference is, is there to be dispersed. Also independent of the hurricane relief we have the CARES Act relief for the COVID was about $13.9 billion and this is - these estimates are not as strong as the first one that we get from the website, but it's been about $9.2 billion of that has been spent. So there's, you know, there's about $50 billion that number you heard is about $50 billion of Federal aid left to be spent. Now, I believe that - I don't believe the pace is picking up, as you saw, they reached an agreement with the Federal government for the restoration of the electrical system, which was the single biggest ticket item out there. And it's progressing, albeit slowly, but it's progressing faster than it was that. These monies, especially the hurricane relief money will not be spent in a year or two years, three years, even four years, I mean, it may take, you know, seven 7, 8, 10 years to spend this money. So it'll be there for a while. The COVID really was a bit different, a lot of that was supposed to be spent by December 31st. So we'll see what happens to that, so that we'll rush to spend it or we'll lose some of it or it gets extended. So that's, you know, obviously, there's a lot of money to be spent there. And that x, if there's a Federal stimulus package for the whole country and if we get treated more or less equal to the States as we were in the last one, we can expect will be a lot more money coming underway also.

And could you quickly, what's the gross state product of Puerto Rico, just to put it in context? Because obviously, it's an enormous amount of money that will put a support to the economy and with a multi-year period. Do you have about what the gross state product is for Puerto Rico?

Yeah, the gross domestic product needs to the pharmaceuticals, and that is about $70 billion.

Great, okay. And you mentioned in your prepared remarks that cement sales were quite strong. Can you kind of share with us, is it more due to Federal programs like we're talking about now? Or is it more in the private sector? And is it more commercial versus consumer related?

I think there's a little, you know, I want to give you a sort of a political answer. It's a little bit of everything, you know, there are obviously some of the cement money is beginning to come out for infrastructure projects and municipal projects. But we're also seeing an immense amount of home improvement in Puerto Rico as you're in the States, as people equity went up and they couldn't travel, people are fixing up their homes, they're building pools, they're doing things that require cement. So and you're seeing buildings being rebuilt after the hurricane, some from insurance, believe it or not, came out a year ago. So for example, the Ritz Hotel they felt very, they just announced that they had settled the insurance complete not too many months ago, and haven't even begun to rebuild. So we really have a little bit of everything. It's just not government, there is a lot of compares, there's a lot of home rebuilding going on in Puerto Rico right now, home improvement.

Very good. And then shifting over to your comments about the branch closures in the five boroughs of New York. Can you share with us what, did the COVID problem accelerate plans to close these branches? And what metrics did you use to determine to close these branches versus foot traffic? I know you mentioned lower profitability. But what mentioned to you guys focused on could you use any of this type of an analysis in either Florida or even in your, you know, even on the island in Puerto Rico to make it more clean?

So we looked at a number of metrics, like you said, foot traffic, the level of deposits, probability, sales in those branches, we looked at all those. And basically these were most underperforming branches. So, you know, we really, in the end, we felt that they probably subtracted more than they added to the retail districts, the retail franchise. And so, you know, it was a very detailed task. We do this kind of analysis for all our branches. We don't see you know, Florida we have only 11 branches, and there all our branches in Florida are profitable. So we don't really see much there. And in Puerto Rico the same thing, I mean, in Puerto Rico our branches are our source of strength there, large deposit gathered, but even more importantly, they're a large centers of sales for our consumer loan products. People don't recognize that the percentage of branches in Puerto Rico compared to United States is much lower. In the United States the most recent numbers I saw is that we have 33 branches for every 10,000 inhabitants. In Puerto Rico, that number is a 11. In Puerto Rico since 2010 with a consolidation the population in Puerto Rico decreased by 7%. The number of branches has decreased by 33%. So, you know, our branches still Puerto Rico have a lot of transactional activity. They're sales generators, and they're very low cost to operate compared to the US markets and our real estate of course they are very low and even our personnel costs are lower. That's not to mean, we're always looking. And maybe it could be a handful of branches down the road that we could close. But we are looking at the same metrics, but they just pan out differently in both Puerto Rico and Florida.

Okay. And just final question, Carlos I think in your prepared remarks, you touched on the capital action plans will be addressed in the spring of 2021. Right now as we all know, the Federal Reserve for the largest banks have suspended share repurchase programs to the end of the year. If that suspension remains in place, through let's say, June of next year, would that influence your guys' decision on your capital action plans of you know doing another buyback for example?

Well, I mean, we're going to, by the end of the year, when the Fed comments on the CCAR resubmissions of the largest banks, we're going to get a lot more information on how the Fed is thinking about banks and capital plans and dividends and share repurchases. So we'll add that to our analysis and how we structure our discussions with them. There are - increasingly there is a large, while the restriction is there, and very clear for the largest banks, there's an increasing number of banks, smaller banks that have reinstituted their buybacks, an increasing number of banks over $10 billion in the beginning, they were all under $10 billion assets. Now, significant number of banks over $10 billion ours including it. And while the Fed has been very clear that they want to be conservative on bank capital, they've also stated the intent to continue to make the quick decisions on a bank-by-bank basis. So you know, at the end of the day, no banks in our asset range that I know of, have tested that intent. And with the information will gain between now and in the year end, we'll try to make an intelligent judgment of what makes sense. Obviously, we have a very strong capital position. And that starting point will be reflected in our discussions with them.

Great, thank you, everyone.

Thanks.

[Operator Instructions] The next question comes from Glen Manna from Keefe, Bruyette & Woods. Please go ahead.

Hi, good morning.

Good morning, Manna.

Good morning.

Good morning.

We heard anecdotally from a bank on the mainland that the SBA had hired about 1,600 people to work on the loan forgiveness program, which I guess, given the size of the program they're going to be really busy. So what gives you confidence that the bulk of the forgiveness process will be substantially completed by 4Q '20?

Well, it's basically, this is our best estimate or guess based on our consultation with our clients, many of our clients are, you know, eager to get this done. Now, that's not a guarantee, this is a new process, we put in a portal, it's beginning, we'll see how fast the SBA can process these things. But basically, based mostly on our conversations with these clients and their desire to get this thing, you know, wrapped up as quickly as possible.

Okay. And I guess, regardless of the timing, it would assume that you guys would be getting a pretty big check from the Federal government from all these loan forgiveness is and that would kind of increase your excess liquidity. Would you have any plans for kind of deploying that? Would you put it into the securities book? Or would you kind of, I know some of the excess liquidity has been kept short-term related to the government deposits? But is this something that you might feel a little bit more comfortable kind of extending duration on?

Carlos, you answer that.

Yeah, I mean, we have already done some of that, Glen and it's a little bit lost, because you've been looking at variances in our investment portfolio in a more aggregate level. But we have already moved some of the cash and the investments we had in shorter-term Treasuries to longer duration agency MBSs. That a lot, we shifted about $3 billion that way in the third quarter. We always in our weekly ALCO committee, we continue to reassess we should extend more of our cash and our decisions are made dynamically about. the answer to that question, we've done some of it already and we will continue to reassess if we should do more moving forward. And we have to be attentive, as we mentioned, as Ignacio mentioned for the Government of Puerto Rico has a lot of money in their accounts relate to the CARES Act. And again, theoretically, that is not used by year end, it is supposed to be given back some way. Now, Congress may legislate to extend that a lot of things may change between now and then. But, you know, there could be significant outflows that happen and we have to be attentive to that as well. But bottom line, yes, we dynamically reassess our investment portfolio. Yes, we actually have extended maturity already during the third quarter for significant amount and we will continue to consider it in the fourth quarter.

Okay, great. Thanks. And just remind me again, you know, we're - we have the possibility of a change of administrations here on the mainland, and one of the candidates' plan could be an increase in the corporate tax rate. And just remind me, again, that increase in the rate would only be applicable to your mainland sourced income?

Yes, that is correct. Well, you have to keep an eye on is that our legislators in Puerto Rico tend to be a little bit of a copycat. So sometimes when the rates go up in the States, they want to follow suit. But as it stands now, that is correct, the change in Federal taxes will affect only the income our US-based, not mainland US basing.

So keep in mind that our corporate tax rates in Puerto Rico are higher. So I don't think they'll go down that [route] [ph] here.

I would hope not. It would almost get confiscatory at some point by over 37.5%.

We have higher rates currently at Puerto Rico so.

Okay, thank you for taking my questions.

Thanks, Glen.

The next question is a follow-up from Gerard Cassidy from RBC. Please go ahead.

Thank you. One last question, Carlos. On your Slide 10, which is very helpful when looking at capital relative to your DFAST losses. Do you guys have an idea when you made updates to the DFAST 2017 number two, a more updated number?

Yeah, I mean, we referred to that one simply because it's the last one we published, Gerard. We actually have done DFAST stress, severely adverse stress tests every year since that's 2017. It's just that we haven't published it. And we're in the process of doing it right now for this year as well as we're not required to publish this, we haven't published it. But, you know, one other reasons we felt okay with using this number is that, what we haven't probably detailed something the later ones, you know, they're in the right ballpark. So you can use that number with some level of comfort.

Very good, Okay. Thank you.

Thanks.

There are no more questions in the queue. And this concludes our question-and-answer session. I'd like to turn the conference back over to Ignacio Alvarez for any closing remarks.

Thank you for joining us today and for your questions. Please continue to focus on your health and be diligent about your safety. We look forward to share our results for the fourth quarter and the full year in January. Take care.

The conference is now concluded. Thank you for attending today's presentation. You may now disconnect.