George Barrett
Analyst · Lazard Capital
Thanks, Sally. Good morning, everyone. This morning's call offers me the opportunity to reflect on our first year, as what I'll describe for the last time, as the new Cardinal Health. It has been an important year for us in many ways, and this morning, I'll give you my observations about the year we just completed as well as my perspective on the year in front of us. I'll devote most of my commentary to the state of our transformation and our overall positioning, and let Jeff cover in detail, the numbers for the quarter and for the full year. I will, however, start with a few numbers. We ended fiscal 2010 with non-GAAP EPS of $2.22, down slightly versus fiscal 2009 and considerably better than we anticipated back in August of last year. Full year revenue was up 3% to $98.5 billion. Our organization did an outstanding job managing our working capital, and we generated $2.1 billion in cash from operations. Overall, these were significant accomplishment, given the considerable strategic changes and investments we made on the business. Some of you have asked me during the course of the year, how I feel about the extent and rate of our progress. As you know, we entered the fiscal year with a commitment to take action to improve our performance, our strategic positioning, our internal culture to shift our center of gravity more decisively out to the customer and, of course, our trajectory. We also knew there were some systemic issues that we would have to weather, some mechanical challenges like the large year-over-year negative comp in generic launches. Having said all that, if you'd ask me a year ago, whether or not I'd be pleased with where we are today, the answer would clearly be yes. We've made enormous progress on our road to position the company for renewed growth, and we've moved the needle considerably faster than we had anticipated. This is still a journey, but I believe we have a lot to be excited about. Certainly, it was not a year of perfection. We hate to lose a single customer and we lost very few. But in the earlier part of the year, we did fail to renew a few key customers on the Hospital side, as well as one on the Retail Chain side, and that was disappointing. We stabilized our margin rate in Hospital Supply, however, would have liked to have seen it moving up. And while we made enormous progress in our efforts to simplify the lives of our customers, we know we can do even better. Nonetheless, our customers are telling us that we're on the right path. Our employees are telling us that as well, that they believe in where we're going and are energized by the journey. As we told you at the beginning of the fiscal year, our focus in FY '10 was on strengthening the core of our business, and we have done just that. In our Pharmaceutical segment, we renewed many of our largest chain customer contracts well into fiscal 2012. We also renewed and entered into new agreements with a number of very important large branded manufacturer partners. All of this is critical to stabilizing our Pharmaceutical segment base and putting us in a position to move margin in the right direction. Pharmaceutical segment profit declined 3% for the full year. This performance was considerably better than we anticipated, driven by strong execution on key initiatives, some of which I'll cover in a moment, disciplined cost management and aided somewhat by the positive impact from some unplanned generic launches. We've placed a great deal of emphasis on our retail independent pharmacy channel, and after a patchy couple of years, we return this part of the business to full year growth for the first time, since fiscal 2008. Just a couple of weeks ago, we held our 20th annual and largest ever Retail Business Conference for our retail independent pharmacy customers. Well over 4,000 stores were represented at the event in Denver. We launched a number of offerings designed to help pharmacists run their businesses more efficiently, including Order Express, which provides retail pharmacies with a more convenient and user-friendly online buying experience. Feedback from customers has been very positive. We made great strides in our generic sourcing initiative, and we developed a highly attractive generic offering for our customers. As a result, we exceeded our full year improvement target of 10% in generic penetration or what we refer to as share of wallet. And our focus on driving sales force effectiveness through initiatives like our Sales College has provided us with additional traction and speed. We recognize that our sales reps are crucial to delivering an even higher level of service to our customers, and we continue to invest in their ongoing training and skill development. We also reevaluated our Pharmaceutical segment portfolio and made a number of key decisions. We felt that the Medicine Shoppe network could be enhanced by providing an alternative model for our franchisees that moves them from a royalty-centric model to a more flexible fee-based model. We decided to divest Specialty Scripts and Martindale, and we made a meaningful move into the fast-growing area of Specialty Pharmaceutical Services. As we discussed previously, our goal was to enter the Specialty Service area in a differentiated way, and we're convinced that the acquisition of Healthcare Solutions or P4, as it is known in the oncology community, provides us with that platform. The commercial activities within Healthcare Solutions serve key participants across the chain of specialty care, including physicians, pharmaceutical companies and payers, by providing essential tools, services and data to help improve patient outcome and increase efficiency in the delivery of healthcare. While this acquisition will have only a modest impact on FY '11, it positions us to participate in the growth of specialty category going forward. We're very excited about the growth potential in specialty and about the enthusiasm of the Healthcare Solutions' leadership team to help us achieve our goals in this area, and also, about how they're working with us to integrate these activities into Cardinal Health. We expect the integration to be substantially complete by the end of the second quarter of FY '11. We also made investments in our relatively small but growing positron emission tomography unit, and are well-positioned through the manufacturing, dispensing and distribution of PET imaging agents and a key role we play in supporting clinical trials. And in the space of exceedingly difficult raw material shortages, our Nuclear Pharmacy organization performed extremely well in FY '10. I'm very proud of this group and how they work so closely with our customers to ensure the needs of patients were met. We're looking forward to return to more normalized levels of supply in the September timeframe from both the Chalk River reactor in Canada and the Petten reactor in the Netherlands. Our Medical segment had a busy and successful year. We finished the fourth quarter of 22% over prior year in segment profit and up 11% for the year. Additionally, we achieved a number of key goals and moved forward with several important transformational initiatives. We developed our segment strategy around channel and category management, which we believe, will better align with our customers' needs and enhance our ability to apply our core capabilities. And we completely rebuilt our sourcing model for medical products, expanding our global sourcing capabilities and our leadership there. I believe this will be an increasingly important asset for us and for our customers. We made good progress on our substantial commitment to simplifying the customer experience and made critical investments in IT and customer-facing activities. In particular, we began the Medical Business Transformation work to enhance our technology platform and processes, and we are progressing well against our critical milestones. We returned our Presource kitting unit back to positive growth trajectory, enabled by our Lean Six Sigma and operational excellence initiative and our expanded presence in surgery centers. We made investments focused on growing our Ambulatory footprint and we expanded our sales organization, while at the same time, enhancing our Web ordering capabilities to better meet the needs of this channel. We also established a cross-selling effort with the Pharmaceutical segment, which is off to a good start. Our lab channel grew both revenue and profit by mid-single digits for the year, helped by demand for flu-related products in the first half. And Canada had an exceptional year, with double-digit revenue and profit growth, also helped by the demand for flu-related products, along with some upside from foreign exchange. In all, Medical segment revenue was up 3% in the quarter and up 7.2% for the full year. I should say something here about demand, as a number of companies have noted the softness in the hospital and physician office channels. We commented in last quarter's call that demand was somewhat soft there, and we can report that we saw no real improvement from a macro standpoint in our June quarter. At the Cardinal Health enterprise level, in addition to our effort to strengthen our strategic positioning, drive performance management and revitalize our culture, I'm particularly proud of how we manage our capital in an extraordinary environment. During this past year, we were able to raise our dividend as well as do some share repurchases, as Jeff will discuss. We've invested in areas of our business critical to supporting our customers and driving future positioning, and we've used capital opportunistically to make moves that enhance our strategic positioning and shareholder value. We entered 2011 with a very strong balance sheet, which gives us excellent financial flexibility. In keeping with our commitment to drive shareholder value, we've launched total shareholder return, or TSR, internally as a capstone metric for measuring our performance. And I'm really pleased that our organization is rallying around this concept. We've been setting internal goals around this metric, and I'm sure you'll hear us reference it in the future. Following the spin off, we took the opportunity to recruit four outstanding new independent board members, with exceptional healthcare and consumer background. These individuals have been terrific additions to our Board of Directors. Additionally, we bolstered our management team with several important additions. At the corporate level, we added Mark Blake, EVP of Strategy and Corporate Development; Patty Morrison, CIO; and Gilberto Quintero, Senior Vice President of Quality and Regulatory Compliance. In the Pharmaceutical segment, we added Tim McFadden, EVP of Sales and Marketing. And most recently, in the Medical segment, Lisa Ashby, who has successfully run our Lab business for several years, was promoted to President of Category Management. We did all of this while successfully managing the CareFusion transition, and this was no small feat. Let me discuss our guidance for fiscal 2011. Jeff will cover our specific assumptions in some detail in a moment. As you know, we provided a preliminary outlook for our fiscal 2011 three months ago when we announced third quarter results. Since that time, we have finalized our budget, and we've been able to get more clarity on several key variables, like the availability of raw material for our Nuclear Pharmacy unit. Of course, one of the variables, which is hard to model is the rate of recovery of the U.S. economy. Although, over the years, healthcare has been relatively insulated from fluctuations in the economy, it is not immune. We've seen consumers alter their behavior regarding their own healthcare consumption, based on their personal economic and employment status. So although, we projected a relatively modest low single-digit growth rate on the revenue side, we do feel that we've come out of fiscal 2010 with some momentum. In the Pharmaceutical segment, we entered 2011 with relative stability, and our customer base for many of our strategic initiatives are beginning to take hold, and with pharmaceutical supply agreements on terms, which we feel are right for us and for our business partners. We feel some momentum in our retail independent pharmacy channel and with our generic programs across all customer segments. And in FY '11, we'll continue to focus on increasing generic penetration. Additionally, we'll more effectively utilize all the tools in our tool chest, including the expertise and resources we have in our Pharmacy Solutions business, to improve the customer experience and provide incremental value. And while we're not expecting the acquisition of Healthcare Solutions to have a big economic impact on fiscal 2011, we're very excited about the new platform it gives us in Specialty Pharmaceutical Services. In the Medical segment, we expect that our new focus on Category Management will enable accelerated growth of our preferred products and private brand program, enhance our ability to provide additional value to our customers and offer potential for margin enhancement. We'll continue to invest in our Medical segment transformation and drive our timelines aggressively, because it's essential to our repositioning in the industry and to delivering on our commitment to our customers. We'll also focus on the Ambulatory channels as we continue to see Healthcare Services move to smaller and more disease-specific units of care. We'll remain an active partner with all players in the system as we help to improve the cost-effectiveness of healthcare, and we'll make sure that our voice is heard in Washington and at the state level as healthcare reform enters the implementation phase. We'll also continue to look for opportunities to complement our capabilities and grow our strategic position. And finally, we will hold ourselves to ambitious goals on those things we control, while modeling more cautiously on those events we don't control. So taking into account all of the non-factors at this point and balancing this with some remaining market uncertainty, we are raising our initial outlook in providing an FY '11 non-GAAP EPS guidance range of $2.38 to $2.48. We are building momentum and feel good about our progress. As we move through the year, we'll talk about our initiatives on this quarterly calls, and I'll also be sure to comment on the environmental factors that are important for you to understand. I'm very proud of the work that we began in FY '10, and look forward to continued progress in FY '11 and beyond. Now I'll hand the call over to Jeff to provide more details in the quarter and the full year and our fiscal 2011 guidance assumptions. Jeff?