Jeffrey W. Henderson
Analyst · Goldman Sachs
Yes. For the quarter, the Medical Business Transformation was a net add to the profitability of the Medical segment. For the full year, it was essentially a wash. As George mentioned, we started off the year with some negative impact from it, really as we were cleaning up the remaining change management issues and getting the system fine-tuned. As we've gotten to the second half of the year, we've been focused on finishing up any remaining cleanup items, but really, more importantly, driving the benefits of the system not only in terms of some of the costs in inventory benefits that were expected early on as a result of the implementation, but much more importantly, by driving the use of the system through our sales teams, through our operating teams so that we can drive the longer-term strategic benefits with our customers, which is really why the system was meant to begin with. And we're beginning to see some of those benefits in the way that we can sell our preferred products, for example, to customers. Those benefits will continue to materialize in FY '14 and beyond. And at this point, we feel very good about the positioning of the system in terms of our ability to use it to drive those benefits. With regards to your second question about underlying performance of the medical business, if you strip out the AssuraMed benefit, I would say it was sort of a mixed story. Very happy to see increased contribution from the preferred products priority, which will continue to be a very, very key strategic initiative for us this year and beyond. Offsetting that was the continued procedural softness that both the George and I referenced. That's sort of become a reality, at least for the near term, that we're dealing with. And we feel we have lots of tools to deal with that and continue to grow earnings in a flat utilization environment. But then I also mentioned, this is more of a sort of technical accounting issue, but as we trued-up our incentive comp for the year, which is largely driven by consolidated performance, particularly as it relates to our 401(k) contribution, those true-ups got pushed down to the Medical segment, and that tended to have a dampening impact on segment profit as well. But all things considered, actually, we feel pretty well about how Medical ended the year and how they're positioned heading into FY '14.