Bryan Kraft - Deutsche Bank Securities, Inc.
Analyst · Deutsche Bank. Your line is open
Hi. Good morning. I wanted to ask you if you could comment on how disruptive or not you expect the repricing and repackaging of services in the acquired operations to be to your subscriber and ARPU trends. Should we expect some noise in the numbers for a while? And then separately, is there anything that you need to do that's significant to the plan in the acquired operations before you can deploy the Spectrum Guide or is that something that you can do fairly easily? Thank you.
Thomas M. Rutledge - Chairman & Chief Executive Officer: Right. Look, the pricing and packaging is mostly done incrementally. But it does require you to retrain your workforce and to set up processes to provide the products that you want to sell. So, we need to make sure that we have an advanced video product in every market where we launch pricing and packaging that our data speeds can be taken up to where they need to be. And it's logistically complex but not that disruptive to the consumer. What is disruptive to the consumer, though, is continued all-digital rollouts. That requires hardware going into consumer homes. So, about 40% of Time Warner assets are not all-digital currently, and 50% of Bright House are not all-digital. So, those transactions are more disruptive, but necessary in order to get you in a place where you have a superior product set relative to all your competitors. If you look at the history of Charter and its growth rate, and its trending schedules as you'd inquire about, they're a good proxy for what we expect to happen going forward in these new assets. The difference in these assets is that physically, they're in better shape, so there's probably less capital required in them. But from a consumer perspective and driving revenue and driving consumer stats, the Charter experience is a good proxy. With regard to your question on the guide, yes, there are some issues around the guide in rolling it out in the new assets. And they have to do with provisioning systems. So, you have three different companies that talk to their hardware; modems, voice devices, as well as TV set-top boxes and create the billing environment and the control environment around all of that hardware in the field, as well as the billing environment that goes over top of that. All of those things are separate functions that have to be integrated and require an IT infrastructure over top of all of the existing Legacy's structures to unify what products can go where. And the guide, to some extent, has to wait for that physical infrastructure to get put in place. So, we think we can do that as we roll out the all-digital strategy. And we don't think it's gating or anything like that, but it takes time and it's complicated.