Good day, and thank you for standing by. Welcome to the First Quarter 2021 Earnings Conference Call. At this time, all participants lines are in listen-only mode. After the speakers' presentation, there will be a question-and-answer session. . Please be advised that today's conference is being recorded. . Thank you. I would now like to hand the conference over to your speaker today, Mr. Dennis McDaniel, Investor Relations Officer. Please go ahead, sir.

Hello. This is Dennis McDaniel at Cincinnati Financial. Thank you for joining us for our first quarter 2021 earnings conference call. Late yesterday, we issued a news release on our results along with our supplemental financial package, including our quarter-end investment portfolio.

Thank you, Dennis. Good morning and thank you for joining us today to hear more about our first quarter results. We were pleased with operating performance, and believe it reflects our proven strategy and careful execution as we seek to continue growing profitably over the long term. Net income for the first quarter of 2021 rose by $1.8 billion compared with the first quarter a year ago, and included increases in the fair value of our equity security portfolio. Non-GAAP operating income was up $85 million or 62% for the quarter despite higher catastrophe losses, reducing it on an after-tax basis by $21 million more than last year. Our 91.2% property casualty combined ratio was 7.3 percentage points better than a year ago, with elevated catastrophe losses this year causing an increase of 1.3 points. The current accident year loss and loss expense ratio before catastrophe loss effects continued to improve and was 2.3 percentage points better than the same quarter a year ago. Our results continue to benefit from efforts to diversify risks by product line and geography, and likewise, from segmentation of risks as we underwrite and price policies. While economic effects of the pandemic and pricing discipline continued to slow commercial lines' new business premium growth, we believe we are growing our business profitably, and our relationships with the independent agents who represent us are as strong as ever.

Thank you, Steve, and thanks to all of you for joining us today. Our first quarter 2021 investment performance was quite good as investment income grew 5%. Dividend income rose 9% for the first quarter and net purchases for the equity portfolio totaled $13 million. Interest income from our bond portfolio grew 5% compared with the same quarter a year ago. The pretax average yield was 4.14%, up 10 basis points from the first quarter of last year. The average pretax yield for the total of purchased taxable and tax-exempt bonds during the first quarter was 3.71%. We continue to invest in the fixed maturity portfolio, with net purchases during the first three months of the year totaling $137 million. Investment portfolio valuation changes for the first quarter of 2021 were favorable for our stock portfolio, but unfavorable for our bond portfolio. The overall net gain was $308 million before tax effects, including $491 million for our equity portfolio, offsetting a decrease of $193 million for our bond portfolio. We ended the quarter with total investment portfolio net appreciated value of approximately $6.3 billion, including $5.4 billion in our equity portfolio. Cash flow continues to help boost investment income. Cash flow from operating activities for the first three months of 2021 was very strong, and generated $354 million, up 112% from a year ago. Expense management is always an important matter and we aim to balance strategic business investments with expense controls. The first quarter 2021 property casualty underwriting expense ratio was 3.0 percentage points lower than last year's first quarter. The pandemic continued to cause lower spending for several items, such as business travel. We expect some of those expenses could return to a more normal rate in future quarters as restrictions lift and people feel more comfortable meeting in person. In terms of loss reserves, our consistent approach aims for net amounts in the upper half of the actuarially estimated range of net loss and loss expense reserves. During the first quarter of 2021, we experienced a fair amount of property casualty net favorable development on prior accident years. The combined ratio effect was 7.4 percentage points for the quarter or $110 million, and was higher than a typical quarter.

Thank you, Mike. Before we close, I want to thank our associates for their continued focus and dedication. While still balancing serving customers and ever-changing pandemic conditions, our claims associates, both in the field and at headquarters, worked together to deliver our hallmark of fair and empathetic claim service to the many policyholders impacted by severe winter weather over the past few months. We've continued to release new products and services, creating additional ways to help the independent agents who represent us, grow profitably and offer value to their clients.

. Your first question comes from the line of Mark Dwelle from RBC Capital.

A couple of questions. I was hoping you could talk through a little bit more detail related to – the prior reserve release related to the catastrophe events. Are those like 2020 events? Or do they go back further than that? Very unusual to have such a large adjustment for cats?

That's a great question. I appreciate it. It does seem a little high. So it was 2 points in total for the prior-year development. The largest, really, when you look at it, was coming through on our primary business related to 2020 cats, but it was widespread. There was at least 10 cats in there where we had $1 million to $2 million favorable adjustments. And then there was many other smaller items that were below the $1 million range. When you also look at CGU, it was really concentrated around three items. The first one was Delta. That was in 2020. That was about a $5 million favorable adjustment. Sally, that was also in 2020. That was a $3 million adjustment. And then I think it was the previous year, there was the Australia wildfire, and that was $2 million. So, when you add it all up, it's about $30 million, and that's your 2 points of favorable development on cats.

I see. So, ultimately, this was more about, like, as you said, almost a dozen small adjustments rather than one big adjustment where you kind of miscalled it or something?

That's exactly right, Mark. You hit it. Thank you. That was a great question.

The second question that I had related to the sizable level of growth in Cincinnati Re. Again, that's a fairly new business unit. So, I'm not really used to what the – it doesn't have a lot of historical run rate data. So, I guess, I'm curious, two things. One is kind of where you saw opportunity that prompted such a large increase in writing. And then maybe thinking a little bit longer term, how you think about that business and how large that business might be relative to – it's, obviously, going to be smaller than the core business. But how large would you suppose that could eventually become?

Good question. This is Steve Johnston. Basically, the short answer is, we just have a talented team there that's well connected, and they're supported by great financial strength here of the organization that just had the opportunity to take advantage of firming prices, firming conditions. And it is an allocated capital model. We didn't form a Cincinnati Re. It's written on the Cincinnati Insurance Company paper. It's got the full strength of our balance sheet. And what we ask is that they just opportunistically try to estimate how much capital they would need for each contract that they enter into. And if we can hit the hurdle rate and if it can be diversified the way we want it to be, then we want them to grow. If things would turn and go in the other direction, that's an area where it could turn and go in the other direction in terms of writings if the market would turn. But in this quarter, really, across the board, Cincinnati Re had opportunity to take advantage of firming prices and improving terms and conditions and to grow the way they did.

Was the growth primarily in property-oriented lines? Or was it casualty-oriented or maybe a mix?

It was across the board. It maybe have been a little bit more casualty and specialty. But it was across the board where we saw opportunity for good pricing and fair terms and conditions.

I guess, my last question, really just – you commented a little bit in the opening remarks, but just in terms of the market conditions, the pricing behavior that you're seeing, would you characterize the pricing environment as continuing to improve? Or is it beginning to stabilize a little bit that while it's still at positive pricing levels?

As we mentioned in the prepared remarks, we do feel that we're getting rate that's ahead of loss cost trends. And I think what's important is that we are looking at this policy by policy, coverage by coverage, state by state. It's more of a ground-up approach than a top-down approach. And we still – we see a consistent pricing environment. I have heard some industry comments that it might be tapering off a little bit. But as you look back through history, our increases may have been a little bit less than others over that period of time. I think that's driven a lot by mix and all the details that I described, and we are just taking our steady approach forward that we think is appreciated by our agents and their clients and getting fair and adequate pricing, risk by risk, policy by policy.

Do you think your multiyear policies approach, do you think that that enhances your ability to capture rate as the market moves or does it inhibit it?

Well, it's a steadying influence, Mark. I think as rates go up, we will have prices that are in position for three years, same when they go down. The retention is very high on the three-year policies and we just think that stable long-term approach to relationships with our agents and their customers is a winning formula that's proven to work well for us for decades really. And we think we can manage it with the experience we have in it in terms of pricing appropriately for the three-year contracts.

Thank you. . There are no further questions at this time. I would now like to turn the call over back to Mr. Johnston. Please go ahead, sir.

Thank you, Patricia. And thank you for joining us today. We hope some of you will join us for our virtual shareholder meeting on Saturday, May 8 at 9:30 AM Eastern. While we intend to resume in-person meetings at some point in the future, for now, virtual meetings are the best way to keep shareholders, agents and associates safe. Please visit www.cinfin.com for details on how to register for the meeting. We look forward to speaking with you again on our second quarter call. Thank you. And have a great day.

This does concludes today's conference call. Thank you for participating. You may now disconnect.