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Clean Harbors, Inc. (CLH)

Q4 2011 Earnings Call· Wed, Feb 22, 2012

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Transcript

Operator

Operator

Greetings, and welcome to the Clean Harbors, Inc. Fourth Quarter 2011 Conference Call. [Operator Instructions] As a reminder, this conference is being recorded. It is now my pleasure to introduce your host, David Musselman, General Counsel for Clean Harbors, Inc. Thank you, Mr. Musselman. You may begin.

David Musselman

Analyst

Thank you, Jessie, and good morning, everyone. Thank you for joining us today. On the call with me are Chairman and Chief Executive Officer, Alan S. McKim; and Vice Chairman and Chief Financial Officer, Jim Rutledge. Matters we are discussing today that are not historical facts are considered forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Participants are cautioned not to place undue reliance on these statements, which reflect management's opinions only as of this date, February 22, 2012. Information on the potential factors and risks that could affect the company's actual results of operations is included in our filings with the SEC. The company undertakes no obligation to revise or publicly release the results of any revision to the forward-looking statements made in today's press release or this morning's call other than through SEC filings that will be made concerning the reporting period. In addition, I would like to remind you that today's discussion will include references to non-GAAP measures. Clean Harbors believes that such information provides an additional measurement and consistent historical comparison of its performance. A reconciliation of the non-GAAP measures to the most directly comparable GAAP measures is available in today's press release, which can be found at our website, www.cleanharbors.com. And now I'd like to turn over the call to our Chairman and CEO, Alan McKim. Alan?

Alan McKim

Analyst · Rodney Clayton of JPMorgan Chase & Co

Thanks, David, and good morning, everyone. We delivered another strong quarterly performance, concluding what was an outstanding 2011 overall for the company. On the strengths of the acquisitions we completed during the year, combined with a steady organic growth across our segments, we grew Q4 revenues 31%, and for the year, nearly reached $2 billion in revenues. Our profitability was higher in Q4, as we achieved an EBITDA margin of 17.8% and, our net income was up 64%. This was partly related to a tax benefit that Jim will detail in his remarks. For the year, our consistent efforts to lower our cost structure and drive margin improvements while growing revenue was reflected in our annual EBITDA margin of 17.6%. And we're confident there are significant opportunities to capture additional leverage going forward. As we saw throughout 2011, our growth in Q4 was driven by broad-based contributions across our business lines. Geographically, Western Canada was particularly busy this quarter, but we also experienced healthy levels of seasonal activity throughout much of the U.S. The levels of investment by many of our customers in our key verticals, particularly on the Energy and Industrial sides of our business continue to climb in Q4. Turning to our performance by segments. Our Technical Services segment had a notably strong Q4 in what can seasonably be one of the weaker quarters. Incineration utilization for the quarter was 91%, which is above the 89% we recorded in Q3. Since I mentioned in our last call, I should point out that we did carry through with our plan to temporarily idle our Mercier, Quebec incinerator, which we mothballed at the start of December. Similar to what we saw in Q3, our landfill business had a great quarter. Volumes were up slightly from Q3 and marked our highest…

James Rutledge

Analyst · Rodney Clayton of JPMorgan Chase & Co

Thank you, Alan, and good morning, everyone. Clean Harbors delivered another great quarter achieving Q4 revenue of $545.9 million and reflecting a strong performance across the board. As Alan outlined, our 31% growth was driven in large part by our recent acquisitions. However, if you back out revenue related to 2011 acquisitions and emergency response events from both periods, our year-over-year organic growth was again strong at approximately 14%. I should note that for the acquisitions we made in 2011, such as Peak and Destiny, we don't intend to break that revenue out going forward, as they are fully integrated with our core business. Also, our cross-selling activities also make it more difficult to designate what's organic and what's pure acquisition related. Gross profit for the quarter was $172.7 million or a gross margin of 31.6%, which is up 130 basis points from 30.3% in the same period last year. This improvement is due to the higher revenue, as well as our cost control programs and margin improvement initiatives. Turning to expenses. Our SG&A in Q4 was $75.4 million or 13.8% of revenue compared with 13.4% a year ago. Our SG&A percentage this quarter was above our target range of 13% to 13.5% due primarily to about $3 million in acquisition-related expenses, severance costs and the implementation of some key enhancements to our centralized information systems. Looking ahead to 2012, we believe we will gain more economies of scale from our recent acquisitions and our ongoing cost-reduction efforts. Therefore, we are targeting our normalized SG&A range of 12.5% to 13% of revenues going forward. At the outset of 2011, we set a goal of eliminating $20 million in company-wide expenses as a way of offsetting higher labor and commodity costs. I'm pleased to announce that we reached that goal for…

Operator

Operator

[Operator Instructions] Our first question comes from the line of Hamzah Mazari from Crédit Suisse.

Hamzah Mazari

Analyst

Just a question on pricing. You spoke of 3% price this year. If you could give us maybe a sense of where you are in terms of pricing your portfolio? Are you in early innings of this? What percent of your contracts are inflation-indexed versus discretionary pricing? And how does price -- how do you feel about pricing power across your various verticals? Just a little more color as to how investors should think about price in your business.

James Rutledge

Analyst · Rodney Clayton of JPMorgan Chase & Co

Sure, Hamzah. This is Jim, I'll start it, and if Alan wants to add anything. But we did, as Alan mentioned, achieve 3% pricing this year. And this year, in 2011, it was targeted toward high-utilization areas. For example, in our incineration, our Western Canada business, where previously there had been discounts, and now with the increased utilization in both those areas, we've made some nice gains. But with that, at the same time, we have been putting in place through our VPs of commercial operations, initiatives to improve their toolbox in approaching the markets whether they be volume-related or time- and materials-based-type services or even spread businesses, for example, in our recycling businesses. And in 2012, the way we're approaching those areas is with a very tailored program to approach pricing there, with higher utilization being the main thing. If it's a high utilization area, where we think that pricing is deserved and where there are cost increases that make pricing deserved, we're hitting it. Again, we're looking at 3%, maybe we can do a little bit better than that in 2012. Maybe it's 3% to 3.5%, but that's kind of what we have built into the guidance of about 3%.

Hamzah Mazari

Analyst

Okay. And just a follow-up question on the acquisition pipeline. You spoke of that pipeline being pretty robust. Maybe if you could give us a sense of how valuations are trending relative to a couple of months ago? And any vertical you're particularly interested in or are you looking at all of them right here?

Alan McKim

Analyst · Rodney Clayton of JPMorgan Chase & Co

I think all of them, Hamzah. We certainly have been spending a lot of time on strategy and growing the business through acquisitions and looking for partners out there that culturally fit well with us. And we've had some ongoing discussions with a number of firms, both in the U.S. and Canada and really across the various segments of our business. I would think that last year we completed about 6 acquisitions, which was pretty aggressive, particularly in the second and third quarter. And I think we've got a great team here able to not only perform these -- put together these fields, but also integrate them timely and to bring them together with the company here. So we're excited about the potential going forward.

Operator

Operator

Our next question comes from the line of Rodney Clayton of JPMorgan Chase & Co.

Rodney Clayton

Analyst · Rodney Clayton of JPMorgan Chase & Co

So first of all, on the guidance, it looks like you're guiding to something around -- I guess just a touch above 18% EBITDA margin. Given the fact you exited the year at about 17.8%, is that just that a dose of conservatism? Or are there any potential headwinds that you're being cautious about?

Alan McKim

Analyst · Rodney Clayton of JPMorgan Chase & Co

Rodney, I think you're right. We are being conservative as you know, when we set our guidance we like to express it in terms of what we see a clear path to executing on our plan. So -- but it is a bit conservative, considering our pricing and our cost reductions that -- and our plans going forward, so we might be able to top that a little bit.

Rodney Clayton

Analyst · Rodney Clayton of JPMorgan Chase & Co

Okay, very good. Secondly, you mentioned some project delays in your chemicals vertical, can you just talk to maybe what some of the reasons that your customers gave to you for those delays? And is this, I guess, an ongoing concern for you? Do you think it's more of a one-off event in the quarter?

James Rutledge

Analyst · Rodney Clayton of JPMorgan Chase & Co

Yes, I would say more of a one-off. Sometimes the project side of our business tends to be a little lumpy and can be pushed due to funding or regulatory change. So I wouldn't read anything more than that. The chemical vertical for us had a wonderful year. We exceeded over $40 million of cross-selling revenues from our chemical customers. So I think, overall, very, very pleased with what we're doing with the chemical vertical.

Rodney Clayton

Analyst · Rodney Clayton of JPMorgan Chase & Co

Okay. And then just finally going back to the previous question. You were asked about the valuations on the acquisition front. Obviously, we saw Flint Energy in the ERS [ph] deal yesterday, and we got a data point there in terms of valuation, but just what are you seeing on valuations? Have they moved materially? And is -- I mean, given how you categorize the pipeline as being robust, I'm assuming you like what you see there?

Alan McKim

Analyst · Rodney Clayton of JPMorgan Chase & Co

Yes. I think there are some deals out there that from a value standpoint work for us. We tend not to be at that high multiple that we saw -- as you mentioned recently, that would probably be significantly beyond what our typical acquisition target would be on the valuation. We certainly want to look at synergies and other -- both on the cost side and revenue side, so we'll work together with the company on valuations, if there's some significant areas there. But overall, I don't see we've see anything material different in the last couple of years on valuations at this point.

Operator

Operator

Our next question comes from the line of Matt Duncan from Stephens Inc.

Matt Duncan

Analyst · Matt Duncan from Stephens Inc

The first question I got is just some housekeeping stuff, Jim. Can you run down the revenues and EBITDA by segment for us? And also if you could break out what organic growth was and then total acquisitions?

James Rutledge

Analyst · Matt Duncan from Stephens Inc

Sure. The revenues in Q4, Technical Services was $219.5 million, Field Services was $69.1 million, Industrial Services was $122 million and the Oil & Gas Field Services was $135 million. Those were the revenue figures. On the EBITDA side, Technical Services was $57.3 million; Field Services, $11 million; Industrial Services, $23.7 million; and the Oil & Gas Field Services was $33.8 million. And corporate, which obviously is a decrease on EBITDA is $28.40 million. As far as the acquisitions, I mean, clearly, we had -- the business is starting in June, which was the Peak acquisition which was mid-June, and then the rest of the acquisitions were in Q3. So we haven't seen a full year of that. But the acquisitions in Q4 roughly totaled about $90 million in revenues. So hopefully, that helps with your modeling.

Matt Duncan

Analyst · Matt Duncan from Stephens Inc

All right. And remind us Jim, which segments those will be found in. So maybe if you could give us organic growth rates for the segments that they'd be in. I'm assuming it's probably industrial and oil and gas field, mostly?

James Rutledge

Analyst · Matt Duncan from Stephens Inc

Yes, I'd say about 60% of the $90 million is in the oil and gas segment and about 30% -- a little bit more than 30% is on the Industrial Services side. And then the balance is the smaller acquisition that we had in Technical Services, which is like $8 million or $9 million.

Matt Duncan

Analyst · Matt Duncan from Stephens Inc

And then last thing here, and I'll hop back in queue. If you can just give us some insights into what you're seeing so far in the first quarter specifically on the refinery turnaround side? We've heard a lot of indications that the turnaround season has started off strong, started off early and maybe how is that impacting your business so far this quarter?

Alan McKim

Analyst · Matt Duncan from Stephens Inc

I would say that the weather, certainly, in Canada has been much warmer than expected, and that will have some slowdown in some of our oilfield service work. But on the other hand, we see a very strong shutdown season ahead of us and looking at staffing and moving forward with a number of large turnaround projects. So our first quarter is very strong, and we expect that to continue right into the second quarter because of shutdown work.

Operator

Operator

Our next question comes from the line of Al Kaschalk from Wedbush Securities.

Albert Kaschalk

Analyst · Al Kaschalk from Wedbush Securities

Just to follow-up on -- or touch around some of the edges on some of these questions. In terms of mix and utilization of assets, are you seeing any changes from a competitive environment that would -- while your utilization rates remain high, you may need to shift or boost some investments to keep share or to gain share? And if so, where are you seeing those pressure points?

Alan McKim

Analyst · Al Kaschalk from Wedbush Securities

I think if you look at the vehicles and equipment and the large fleet of assets that we now have which is about 26,000 pieces, when we look across roughly 130 or so categories of assets, and within that 26,000, we're looking at utilization. We're driving improvements. There still is a lot of opportunity, particularly with some of the acquired businesses we have with improving on overall utilization. In some of the businesses, we've acquired like Peak, we have expanded our capital expenditures with them, because they see real growth opportunities, particularly in the U.S. And so we're, I think, a great partner for them as they look at growing in the U.S. with the Oil & Gas Field Service side of the business. So we're deploying more capital there. But I don't think anything significant more than that, Al. I just think that we have a continuing opportunity to improve overall utilization. I think Tom Seeger, as Jim mentioned is a great add for us. And he's going to help certainly drive that initiative for us.

Albert Kaschalk

Analyst · Al Kaschalk from Wedbush Securities

Is there -- well, it's probably too early, with Tom coming on board. Is there an average or utilization rate that you're targeting?

Alan McKim

Analyst · Al Kaschalk from Wedbush Securities

I think we've historically communicated utilization of our incineration facilities, because it's so well defined. And I think, as you look at all these varying assets that the company has, we haven't really broken them down as there would be so much detail behind that. But I think, overall, when we look at a lot of our rental assets and a lot of our oilfield-services-related assets, both Eveready, Peak and some of the other acquired companies that we recently have made have underutilized assets that we're in the midst of refurbishing, redeploying, improving on utilization. That really goes across all of our operations here. So I think it's hard for us to kind of give you a sort of a broad number -- what would be 50% or 60% or something like that. I think that would be too general. But we are -- and have always measured utilization at the detailed asset level. But I think what we are going to see is really an improvement in cross-border utilization of assets, as we try to take out the seasonality of the business.

Albert Kaschalk

Analyst · Al Kaschalk from Wedbush Securities

Very good. And then just finally, on the pricing front, if you look at it on the flip side, where are you still seeing challenges on pricing, either functional industry or business segment? Where are your most -- your higher challenges there? Where you're going to have to work a little bit harder at?

Alan McKim

Analyst · Al Kaschalk from Wedbush Securities

We've got full-time people dedicated to driving pricing improvements. Some are targeting contracts that may have been unimpacted by an '10 or '11 price increase that will be coming up and available to change in 2012. Others are focused on the fuel surcharge, and as you know, that's a very important part of our pricing initiative here -- is to make sure we have the flexibility to deal with the rising fuel costs. In the case of Peak, they still had a significant discount to book in some parts of their business, so really trying to eliminate as best we can those discounts and really look at book rates and put in some more formalized pricing strategies for their business. But I think whenever you're doing acquisition as we've had, there's ways of putting better systems in place and better controls in place for pricing. And so we're really in the early stages, particularly to do with the acquisitions we've made there.

Operator

Operator

Our next question comes from the line of Larry Solow with CJS Securities.

Lawrence Solow

Analyst · Larry Solow with CJS Securities

In terms of your CapEx outlook, clearly, you're sort of a hard-pressed prong, spending a lot of good -- making a lot of good investments. Can you maybe outline just a couple of the sort of the key investments over the next couple of years? And maybe update us a little bit on the potential additional kiln in El Dorado?

James Rutledge

Analyst · Larry Solow with CJS Securities

Absolutely, I'll talk a little bit about that, Larry. And then if Alan wants to join into that We're going to -- we're continuing our expansion of the fleet. So tractor-trailers, containers, roll-offs and intermodals, we're continuing to invest in. Some of the opportunities in the Lodging side of the business to be able to invest in not only Western Canada, but we're looking into North Dakota as well for what's going on in the U.S. Also in our landfills, we're doing some expansion -- some cell expansions, with our increased volumes that we have coming through the system. And then also in our systems, we talked a little bit about what we're doing in the vehicle and maintenance side, so we're improving some of the systems there to be able to internalize a lot of the maintenance costs and to be -- as far as how we acquire our parts and so forth. So those are the big items. I don't know if, Alan, if you wanted to add anything?

Alan McKim

Analyst · Larry Solow with CJS Securities

On the permanent, we certainly hope that we're continuing in the permanent process to expand our incineration capabilities. There are wave streams today that we as an industry have limitations on the volume and quantity that we can handle a lot of the ozone-depleting kind of chemicals, for example, and some of the more difficult hazardous streams. So we're looking to expand our facility to put another kiln and to be able to have more capabilities to handle more difficult-type streams, as we've talked about in the past. So that project is going forward. We actually had our board at one of our incineration facilities last quarter. And we're pretty excited about the opportunity there.

Lawrence Solow

Analyst · Larry Solow with CJS Securities

Okay. And just a related question. Can you just remind me on the Québec facility, the incinerator you closed, the capacity there? I believe that was a sort of a stream that was not very profitable, is that right?

James Rutledge

Analyst · Larry Solow with CJS Securities

Yes. It was less than probably $200 a ton, where today our average price is much higher than $600. And so it was about 60,000 tons, but a very low margin operation for us.

Lawrence Solow

Analyst · Larry Solow with CJS Securities

And just a clarification question. On the weather in Canada, if you get sort of an earlier thaw, it would just sort of be a timing issue, I imagine. It would just sort of push, I guess, the slowdown, unless I guess it's wet for a long time. But it would sort of just -- once you thaw and you melt that then the roads, I imagine, should in theory clear, is that...

Alan McKim

Analyst · Larry Solow with CJS Securities

Well, I think that -- once the drill program could end early this year as a result of -- that the weather has been very warm, and we're sort of looking at that week by week. On the other hand, it's been very dry. We haven't seen anywhere near the kind of rain or snow as we did last year, so the flooding that we saw that really prevented us from doing a lot of work particularly like in the Estevan area, we don't see that this year. So I think overall it will be neutral for us.

Operator

Operator

Our next question comes from the line of David Manthey of Robert W. Baird & Co. Incorporated.

David Manthey

Analyst · David Manthey of Robert W. Baird & Co. Incorporated

First off, on the refineries, I think you mentioned that you're doing something for nearly every refinery in North America. And I'm just wondering, based on the current set of capabilities you have right now, how deeply penetrated do you think you are of that total opportunity? And then as you look at the refining space, overall, I guess upgraders and so forth, are there ancillary services that you think you can either provide via greenfield applications or acquisitions that will be able to expand that total available market as well?

Alan McKim

Analyst · David Manthey of Robert W. Baird & Co. Incorporated

I think expanding through cross-selling is certainly the first thing that we're focused on because we have a lot of capabilities across our catalyst business, our decoking business, a lot of our Specialty Services. And so when we talk about the work that we're currently doing for our refineries, we certainly don't have the share that we want to get to. There is a significant opportunity to take our existing service offerings and expand that even more across refineries and upgraders. So we're really in the early stages there.

David Manthey

Analyst · David Manthey of Robert W. Baird & Co. Incorporated

So you have, I mean, significantly less than say 50% or 30% of the share that you could have with your current capabilities through cross-selling?

Alan McKim

Analyst · David Manthey of Robert W. Baird & Co. Incorporated

Yes, I would say so at this point for sure. And that's with the existing services that we offer, not expanding any particular new services that we're not offering today.

David Manthey

Analyst · David Manthey of Robert W. Baird & Co. Incorporated

Got it. Okay. And second question, is there anything on frac water treatment? Any changes in regulation or technology? I think last quarter you said it's not a big contributor, but you're trying to figure it out. And I think people view that as having fairly high optionality. Is there anything you have to report there?

Alan McKim

Analyst · David Manthey of Robert W. Baird & Co. Incorporated

Nothing new at this point. Certainly, no new regulatory -- federal regulations yet although there's a lot of activity in that area and a lot of proposed regulations, but nothing yet that we can kind of sink our teeth in and put our mobile treatment technology in place for yet.

David Manthey

Analyst · David Manthey of Robert W. Baird & Co. Incorporated

So you're still serving that market by taking frac water off site and treating it?

Alan McKim

Analyst · David Manthey of Robert W. Baird & Co. Incorporated

Predominantly, and it's not a big part of our business still, particularly in Pennsylvania and so forth. So we are still doing it, but I think there's a lot of uncertainty still on what's the ultimate regulation's going to be there.

Operator

Operator

Our next question comes from the line of Rich Wesolowski of Sidoti & Company.

Richard Wesolowski

Analyst · Rich Wesolowski of Sidoti & Company

I wanted to get a picture of how your thermal desorption operation has improved, the mix with your incinerators? Would you have any idea as to how many tons of waste is diverted from Deer Park or any incineration plant to your thermal fleet, and what that was a year ago?

Alan McKim

Analyst · Rich Wesolowski of Sidoti & Company

We're probably looking at 20,000 to 25,000 tons as a rough guess there, Rich. It's not a huge number.

Richard Wesolowski

Analyst · Rich Wesolowski of Sidoti & Company

Okay. A landfill competitor recently cited price increases of 4% to 7% for their base business as distinct from the event project business, which is always very competitive. What has changed during the past year to allow any pricing at all in the landfill sector? That's been an area that is separate from your incineration as far as your bargain leverage.

Alan McKim

Analyst · Rich Wesolowski of Sidoti & Company

Our landfill business, for the most part, is pretty local. So each market has somewhat of a story. So it's kind of hard to give you generality. I think you're right, in regard to the larger projects that become more of a logistics and large-event projects. Those tend to be much more competitive. But I think in each of our landfills from a local market standpoint, there's a story behind each one. And in some cases we've had some nice opportunities to improve our pricing, in other cases they may be more competitive. So I think -- for example, in Western Canada and then the Bakken, we've got a lot of volumes, we've got a lot of waste coming out of it, so that we have a little bit more opportunity there, as an example.

Richard Wesolowski

Analyst · Rich Wesolowski of Sidoti & Company

And then lastly, regarding acquisitions, does the broadened service line offered by the company today versus 5, 7 years ago naturally lead to fewer deals for fixer upper targets or assets that you could buy at cents on the dollar and more targets that are chosen more for the service line and how that fits into the portfolio?

Alan McKim

Analyst · Rich Wesolowski of Sidoti & Company

Well, I certainly think there's still opportunities for us to buy organizations that may have a need for information systems like we have, where we can really layer in our technology and help our business become much more efficient and more cost effective. There are what I would call a lot of smaller acquisitions, singles and doubles that we could do. And there are certainly some home runs that we see out there also. But for the most part, I would say that it really hasn't changed that much. It's -- and we're certainly interested in paying a fair multiple but not a high multiple, and we have seen some transactions at a much higher multiple than we're willing to pay.

Richard Wesolowski

Analyst · Rich Wesolowski of Sidoti & Company

Right. Sorry, one more. you mentioned you have a few hundred open positions you're looking to fill. Is there any geographic concentrations of where those are?

Alan McKim

Analyst · Rich Wesolowski of Sidoti & Company

It's clearly in the field. A lot of the Western U.S. and Western Canada area continues to be a big area of need for us. We do have a seasonal workforce, and we're trying to convert more of them to full-time employees as well. But I think, when we look at adding more equipment and more resources and try to improve on overall utilization, we have equipment sitting today due to the lack of availability of labor, so it's a big area of focus for us.

Operator

Operator

Our next question comes from Sean Hannan of Needham & Company.

Sean Hannan

Analyst · Needham & Company

So you've touched on the Lodging offering a few points this morning. Can you give us an update on the progress of the fabrication efforts to expand those offerings? I know that you're looking at Bakken, as well as Western Canada. Just looking to see if we can get little bit more detail, as we think about those geographies, the agree that perhaps they maybe morphing one versus the other as you get further into the effort, thoughts around production goals and perhaps how you might think about capacity utilization in that business today and exiting the year?

Alan McKim

Analyst · Needham & Company

So our Lodging is made up of 3 different components. We have our permitting camps, we have over 60 drill sites, and we have over 400 well site units. And as we look at utilization of those assets, we see opportunities for growth. And the BCT acquisition was made as a way of number one, having a facility to refurbish assets as they come into the end of their life cycle, we can bring those assets and refurbish; number two, be able to control our -- the quality of the manufacturing and also be able to create assets that we can move into the U.S. that will meet U.S. codes like in the Bakken. But also, to really manage the cost side of the Lodging side of the business, we can do it much more efficiently if we manage and build these facilities ourselves. And so we've got a great team there. We've hired a new manager for our manufacturing facility. We are -- I wouldn't say we're booked out, but we're very busy, very strong volumes there. And we also have a number of projects of our own that are on the drawing board, for both Western Canada and the U.S. And throughout this year, part of our capital expenditure that Jim talked about will include investments in all 3 of those segments of our Lodging business. And as I mentioned, it's about a $200 million or so business for us today. That's probably going to continue to grow, maybe 5% or so per year, as we add more camps and add more of those facilities. And we see this as a very nice business, but also helps us keep our people.

Sean Hannan

Analyst · Needham & Company

Okay. And so just to briefly follow up on that. Last comment, if I think about 5% growth on that business, is that really a matter of expansion on what it is you're able to offer as actual sites, given an assumption of you're kind of near full capacity for many of them and just kind of keeping up with that? Or are there any pricing schemes that can be worked in there that could perhaps add to that growth? How to think about that?

Alan McKim

Analyst · Needham & Company

I mean, the level of utilization is very good right now. And there's a significant demand for additional housing, and we expect to continue to grow. We've kind of felt like, if we can keep this side of our business at roughly 10% or so of our revenues, it's probably a good amount of exposure that we want to have in this side of the business. But for right now, we not only are pretty high-level utilization, but we see some opportunities for pricing. And we are still outsourcing needs of our own with subcontracting. So there's a fair amount of opportunity there.

Sean Hannan

Analyst · Needham & Company

Okay. That's helpful. Then jumping to another side of your business, I think you had mentioned last quarter, you already had 10 turnarounds booked for '12 -- I'm sorry, for 2012, you've talked about turnarounds looking strong already on the call. Has that number changed? And can you share with us your expectations for turnaround this year and the degree your business could see perhaps something higher as we move forward?

Alan McKim

Analyst · Needham & Company

I think -- I might have made -- mentioned that at the time at least when we were talking that we were booking turnarounds right up to September of '12, and which was unusual for us to be out that far with guaranteed contracts and commitments. And so I think that's just reflective of the fact that there's a lot of opportunity there, there's a lot of needs. And I would say that it hasn't changed other than it continues to be, I think, strong for us. And the outlook looks strong for us.

Operator

Operator

Our next question comes from Jamie Sullivan of RBC Capital Markets.

Jamie Sullivan

Analyst · RBC Capital Markets

Question, you talk about some of the shift in projects you've seen from the gas side to oil and liquids. Just wondering -- my understanding was that your gas exposure was relatively small, maybe 1% of the overall business or maybe even less. Is that the right characterization?

James Rutledge

Analyst · RBC Capital Markets

I would not say it was that low. But clearly, in Canada there had been a trend away from gas going back to when the prices were first coming down years ago. And that was when the -- like, for example, with the Peak services business, they brought a lot of their growth into the U.S. I would say probably we're talking -- as far as Peak business in the U.S, it's probably somewhere around $100 million -- I would say around $100 million, I don't have a precise figure, but clearly the minority of that is gas, but maybe a little bit more than 1%, maybe a couple more percent than that, yes.

Alan McKim

Analyst · RBC Capital Markets

And we're shifting the assets that we have to -- from the gas plays to the oil plays and moving with our existing customers. And certainly, that's what they're doing. They were looking at crude at $100 plus and natural or gas at $240 or $250, and so they're shifting as well. But we're shifting with them.

Jamie Sullivan

Analyst · RBC Capital Markets

And then I think Destiny had won, I think it was a $50 million contract in the Marcellus prior to the acquisition. Just wondering what the status of that is? Is that already contributing to their business?

Alan McKim

Analyst · RBC Capital Markets

That contract is ongoing, and that work will be kicking in here. We've had a very mild winter, and so that activity actually should be accelerating because of that here in the U.S.

Jamie Sullivan

Analyst · RBC Capital Markets

And then Alan, maybe just from big picture perspective, you talked about some of the energy investments in 2011, do you have any sense for your customer budgets and plans for investment? How much they're expecting to be up in '12 versus '11?

Alan McKim

Analyst · RBC Capital Markets

I think everything that we've seen and from our marketing people, everything that we've heard, investments will continue to exceed 2011 investments both in the Oil Sands. We've got a lot of projects that were impacted by the great recession that now will get back on the drawing board again. And capital is being invested in them. Even in some of the gas plays in D.C., those continue even today, very strong. So not all gases has certainly been impacted. And so I would say that the general theme is a larger investment in capital in Western Canada and the U.S. and the areas that we're particularly focused on. I think that's the best way to characterize it, right Jim?

Operator

Operator

Our final question comes from Michael Hoffman of Wunderlich Securities.

Michael Hoffman

Analyst · Wunderlich Securities

On the subject of free cash flow, can you help us with what you finished the year fiscal '11 in free cash flow? And then can you talk about sort of long-term capital allocation strategy? Seeing the need in the value and investing in growth, but how does dividends and buybacks factor in over time?

James Rutledge

Analyst · Wunderlich Securities

Sure. Michael, the -- our cash flow from operations, just maybe to start there was about $180 million for the full year 2011. And the expectation was for that to be higher. And I think I talked a little bit in my remarks upfront about our days sales outstanding going up in the quarter, 6, 7, 8 days. So clearly, cash flow from operations we would have expected $30 million to $40 million higher, I would say. So free cash flow, it'll probably be -- we're finishing up the numbers, free cash flow for 2011 will probably in the $40 million to $50 million range, whereas we were thinking more in terms of $70 million to $80 million. But again, we're deeper into some verticals where there are some arrangements that the acquired businesses had with customers to have extended terms, and we'll be working on that. And clearly, the outlook looking ahead for free cash flow, I think it'll top $100 million or be in that ballpark. I do believe that cash flow from operations will probably be up in the $270 million range cash flow from operations there. So I think there's a really good outlook there. As far as capital allocation, I think that we believe that the best use of our capital for our shareholders is to continue with our acquisitions. We're not considering at this point any dividends or share buyback programs. We think that we can really leverage with some nice accretive acquisitions, some nice shareholder value for our investors. Does that answer what you're after there, Michael?

Michael Hoffman

Analyst · Wunderlich Securities

It does. So tying that in, I think you're coming up to an opportunity to refinance your high-yield debt. And in context of that, sort of what is the timing? And two, what do you think of is your buying power -- or maybe differently, what target leverage would you be willing to move to, if acquisitions really kind of get robust this year?

James Rutledge

Analyst · Wunderlich Securities

Good question, Michael. I think looking at our existing debt it does become callable in August at a $1.038, I think, it is price. And clearly, that would fit into any of our acquisition plans on how we do that and how we position that. So clearly, that's part of our strategy there going forward.

Michael Hoffman

Analyst · Wunderlich Securities

Okay. And then do you have a target leverage that you operate the business?

James Rutledge

Analyst · Wunderlich Securities

Yes. What we look at there, again, having a strong balance sheet, as we talked before is very important to our customers, along with just being prudent and being able to take advantage of any downturns or whatever. So we would not want to exceed like 3x EBITDA, in terms of our leverage. We look at our debt to total cap of that 35%, 40% as being a place where we think is fine to be. We might go north of that if we see a good opportunity and see our way clear with an acquired business to bring it down, but generally, we like to run a nice prudent balance sheet and be able to do it. But clearly, our leverage is low right now. Clearly, with $520 million of debt and having cash of $260 million on hand, our net debt is less than 1x EBITDA right now. So there's a lot of debt capacity and a lot of room for us to continue to do as we have been doing to expand the business.

Michael Hoffman

Analyst · Wunderlich Securities

There's been a lot of talk on this call about pricing. And my memory has always been about your business model that pricing's more opportunistic than a strategy, and that mix tends to shift as the business fundamentals improve of your customer and that helps to drive average selling price. And then as you talked about asset utilization tends to allow you to price opportunistically. But as a strategy, the real driver is to drive more volumes through the business model. Am I wrong about that? Or is that...

Alan McKim

Analyst · Wunderlich Securities

Well, I think on the waste disposal business, there are different levers there than maybe on the Energy side or the Industrial side and I think -- so I think pricing is today a little different than that. And I think if we take a step back and say we did a full-blown pricing study across our entire business, we instituted 6 new Vice President level positions within the company whose sole responsibility is to drive margin improvements and pricing improvements across their respective segments for the business. And the company today has 35 different lines of business, service offerings than it has. And there are pricing strategies across each one of them that we're focused on. And certainly, when we talk about incineration, that's a lot different than looking at large-event business for landfill. So we have to kind of -- in the context of pricing when we talk to folks like you, we have to really explain through a little bit more broader detail that there's a lot of levers and we're really focusing on all of them. And looking at it on an ongoing basis to try to improve overall the profitability of our business. We have also gone to our customers and share with them the information about the capital expenditures, the compliance requirements, when have you -- particularly running these fixed base facilities and getting them to buy into the fact that they want us to be a strong company. We need to be a profitable company. Today, to replace an incinerator, the current pricing environment does not provide an adequate return on investment. And so we're communicating that, and we're trying to drive improvements across incineration business, particularly very strong.

Operator

Operator

We do have a follow-up question from the line of Sean Hannan.

Sean Hannan

Analyst · Sean Hannan

So I just wanted to go back to the M&A topic quickly. I know that there's been a lot of time you've spent around this today, Alan and Jim. When you look at the 4 business areas, can you perhaps give us a little bit of your perspective? How do you characterize what maybe more important for you in some of -- in those 4 segments, reporting segments when you look at perhaps relationships, capabilities, growth prospects, margins, what might be of more relative importance in each one of those. If you could help to differentiate, that would be helpful.

Alan McKim

Analyst · Sean Hannan

I think our environmental business, which is about $1.1 billion this year is an area where we continue to see opportunities to expand. The permits are very difficult to get. So acquiring firms that have those permits. Those unique permits are important for us, and we have systems that we have built out, as I've mentioned in the past. We put $100 million into our homegrown information management systems that we can deploy and leverage across acquired companies and particularly in the environmental space, where we've got 25 years of process -- management process improvement across our -- using our systems. That would be certainly the best for us right now, if that's what you're asking.

Sean Hannan

Analyst · Sean Hannan

That type of logic is helpful, yes. Is there a way to still walk for all 4 segments? Could you perhaps give us a little bit more detail on what might stick out in some of the others?

Alan McKim

Analyst · Sean Hannan

Well, I think asset management is something that we're excellent at. I think that when we look at managing utilization, tracking assets, tracking availability of our people, equipment, materials, supplies, all those things, we can bring to a company some -- I think some significant tools. And in many cases those tools don't exist today in their respective businesses. We've seen recently a lot of companies out there trying to put ERP Systems in. Whether it's SAP or others, and they have very complicated systems and oftentimes really don't support the kind of business that we're all in. And so we built some super systems, great technologies that we can leverage. And if there's one thing that we want to do is continue to drive our overall SG&A, less than 10% of revenue. And we can do that by acquiring firms, leveraging our systems, managing them more efficiently and still provide that kind of service quality that those customers are looking for. And thanks everybody. We appreciate you joining us on the call today. We look forward to updating you again.