Good morning, ladies and gentlemen. Welcome to the CIBC Quarterly Results Conference Call. Please be advised that the meeting is being recorded. [Operator Instructions] I will now like to turn the meeting over to Mr. Geoff Weiss. Please go ahead, Mr. Weiss.

Good morning, and thank you for joining us. This morning, CIBC senior executives will review CIBC's Q4 and fiscal 2013 results that were released earlier today. The documents referenced on this call, including CIBC's Q4 news release, investor presentation and financial supplement, as well as CIBC's 2013 financial statements and MD&A can all be found on our website at www.cibc.com. In addition, an archive of this audio webcast will be available on our website later today, along with CIBC's full 2013 annual report, which was released earlier this morning with our results. This morning's agenda will include opening remarks from Gerry McCaughey, CIBC's President and Chief Executive Officer; Kevin Glass, our Chief Financial Officer, will follow with the financial review; and Laura Dottori-Attanasio, our Chief Risk Officer, will close the formal remarks with a risk management update. After the presentations, there will be a question-and-answer period that will conclude by 8:30 a.m. Also with us for the question-and-answer period are CIBC's business leaders, including Victor Dodig, Richard Nesbitt and David Williamson, as well as other senior officers. Before we begin, let me remind you that any individual speaking on behalf of CIBC on today's call may make forward-looking statements that are subject to a variety of risks and uncertainties. These statements may include material factors or assumptions that could cause CIBC's actual results in future periods to differ materially. For more information, please refer to the note about forward-looking statements in today's press release. With that, let me now turn the meeting over to Gerry.

Thank you, Geoff, and good morning, everyone. May I begin by reminding you that my comments may contain forward-looking statements. In 2013, we achieved strong fiscal year earnings and generated good returns for our shareholders. This morning, CIBC reported 2013 net income of $3.4 billion and earnings per share of $8.23. On an adjusted basis, net income was $3.6 billion, up 7% over 2012; and earnings per share was $8.78, an increase of 9% over 2012, which is in line with our 5% to 10% medium-term target. CIBC's adjusted return on equity was 22.3%. Throughout our year, we advanced our focus on our clients by providing greater choice and convenience. Our capital base remains strong while we continue to invest in strategic growth and return capital to our shareholders. At the end of fiscal 2013, our Basel III common equity Tier 1 ratio was 9.4%. During the year, CIBC increased common dividends to shareholders and renewed a normal course issuer bid to repurchase approximately 2% of shares outstanding. In fiscal 2013, CIBC returned approximately 60% of capital generated by earnings to shareholders while maintaining capital ratios that are among the highest in the industry. Now turning to our business results. In 2013, Retail and Business Banking reported adjusted net income of $2.5 billion compared to $2.3 billion in the prior year. Retail and Business Banking continued to make strategic investment in areas that are enhancing the relationships we have and providing greater choice and convenience. We launched the enhanced CIBC Aventura Travel Rewards program. CIBC also retained the Aerogold Visa credit card accounts held by clients with broader banking relationships with CIBC under the terms of a tri-party agreement with Aimia and TD. Earlier today, we announced a multi-year partnership which establishes CIBC as the GTAA's exclusive financial services provider…

Thanks, Gerry. My presentation will refer to the slides that are posted on our website, starting with Slide 7, which is a summary of results for the quarter. So we're very pleased with our strong fourth quarter results and the solid contribution from all of our business lines. Adjusted net income for the quarter was $905 million, which resulted in adjusted earnings per share of $2.22. Our Retail and Business Banking franchise delivered another strong quarter with good volume growth in core product and improving margins. Our Wealth Management business had record revenue and net income this quarter. And in a particularly challenging quarter, we continued to successfully execute on our client-focused strategy in Wholesale Banking, generating strong earnings. During the quarter, we had the following items of note. We booked a restructuring charge of $0.09 per share in our CIBC FirstCaribbean business, where we have taken steps to reorganize the business in the face of continuing challenging economic conditions in order to operate more efficiently and better serve our customers. As indicated previously, we had expenses of $0.05 per share during the quarter relating to the proposed credit card transactions with Aimia and TD, including the development and marketing of our enhanced proprietary travel rewards program. In our exited leveraged finance portfolio, we booked an impairment of an equity position related to a legacy loan of $0.05 per share. This was largely offset by a gain from the structured credit run-off business of $0.03 per share, and as with other quarters, the amortization of intangible assets amounted to $0.01 per share. In aggregate, the impact of these items on our earnings netted to a loss of $0.17 per share. Subsequent to the quarter end, CIBC sold an equity investment that was previously acquired through a loan restructuring in our…

Thanks, Kevin, and good morning, everyone. So I'll be referring to the risk section, which begins on Slide 14, where you'll see that on a reported basis, loan losses were $271 million, so that's down $49 million. On an adjusted basis, they were up $9 million, and that's due to higher losses in CIBC FirstCaribbean and commercial banking, which was partially offset by lower losses in credit cards and corporate banking. We continue to see weakness in our Caribbean portfolio. The tourist industry in particular is yet to fully recover, and this has had impact on our CIBC FirstCaribbean clients. That said, our Wholesale Banking and Canadian retail portfolios continued to perform well. Slide 15 shows that our gross impaired loan level continued to decline in the fourth quarter, with new additions in business, government and consumer portfolios also trended down. So overall, delinquency trends continue to perform well. Unemployment forecasts look flat to down over the next year, which should be a positive for our retail portfolio. Our corporate and commercial portfolios are subject to more sector and event risk. But here, impaired loans have been decreasing, which is positive, barring, of course, any downside risks to the global economy. Slide 16 shows loan losses in our cards portfolio, and they continued to improve. In the fourth quarter, net credit losses decreased to $127 million, and our cards delinquency rate remained low. Turning to Slide 17. You see that 71% of our Canadian residential mortgage portfolio is insured, with 94% of the insurance being provided by CMHC. I'd like to highlight here that this quarter, we revised our loan-to-value calculation. So loan-to-value is now calculated using a weighted average instead of a simple average. So the quarter-over-quarter change, which went from 54% to 60% for uninsured mortgage portfolio, is…

That concludes our prepared remarks this morning. We'll now move to questions. Operator, can we please have the first question on the phone?

[Operator Instructions] We have a -- the first question is from John Aiken from Barclays.

David, I was hoping that you might give us a little bit more details as to what the exclusivity means with your agreement with the GTAA? Does this mean that you're -- CIBC is going to be the only banner within Pearson?

Yes. What it means being selected as the sole financial institution is that we'll be the only Canadian bank represented in the GTAA. It means that we'll be in there and have the opportunity to sell. So what you'll be seeing is a few things. The GTAA, a great partner to date, and a tremendous opportunity as far as volume through the GTAA. So we'll be putting in facilities that will facilitate foreign exchange sales, any normal banking you'd want to do before you travel. And because of the newcomers, it provides us quite a presence. And quite frankly, it gives us a good opportunity on the travel card space, too. So if you're planning to travel over the holiday period, you anticipate seeing a penguin or 2 in the airport. So it really will give us the chance to put in full banking services, and we intend to do so, into the GTAA and benefit from the volumes of folks, newcomers and Canadians that travel through that airport.

Great, David. And along those lines, can you give us a sense of what the uptake has been on the rebranded Aventura card? And I'm assuming that the $50 million expense target for the implementation is -- still stands.

Yes. So let's do the expenses first. So we're exactly on track with the press release that was issued just back in September. So the $50 million still stands. That was $30 million in 2013, which happened, and you see that the $24 million landed in Q4; the rest was in earlier quarters, and that leaves us $24 million -- $20 million that will be in 2014. Obviously, that will be more front end loaded in the year. Regarding how things are going with the launch, I guess, going up a few feet, we said, during the middle of last year, we committed to providing a market-leading travel card, and we did a lot of research as to what Canadians would like with the Aventura card, and it landed well. That seems to be resonating with Canadians. In addition to that, the advertising we've done, first of all, the penguin and now we're introducing its family has been very well received. The sales have been about 4x, actually a bit more than 4x the run rate before launch. And frankly, about 2x what we planned on, about 2x our expectations. The good news, John, is that about fully 50% of the sales of Aventura are going to new cardholders to CIBC, which is a positive sign. And then we've got the renewal of Aeroplan that's coming out shortly, which is kind of exciting as well. So our focus is on choice, and we really feel quite good about that market-leading offer, whether it's Aventura or Aeroplan. Come January, we'll have both in the market.

It's Gerry here. I just wanted to echo what David said to say that we welcome the opportunity to work in partnership with the GTAA. We believe that the GTAA's area of responsibility represents key travel destinations for travelers from around the world. We have discussed with them their strategy to enhance all of the services of the GTAA, and we really believe that this partnership is something that will make the GTAA airports a great experience for travelers that are in the vicinity. So it is a partnership that we are looking forward to.

The next question is from Gabriel Dechaine from Crédit Suisse. Gabriel Dechaine - Crédit Suisse AG, Research Division: Just to clarify on that pension cost, $50 million after tax or so, is there any reason to believe that number might increase in 2014 or will it stay approximately the same?

Gabriel, it's Kevin. So we wouldn't give forward guidance. But the 2014 expense would really be very affected by a couple of things, asset performance and discount rates, and we don't see big changes as far as that's concerned. So I think that the 2013 number that we've given you is probably a reasonable proxy to use moving forward. Gabriel Dechaine - Crédit Suisse AG, Research Division: Okay. And just the -- and the RWA increase, I don't know if I missed that, was there anything related to changes to your model assumptions? And then lastly, on the expense, so I get that when this Aeroplan transition was first announced, that we were treating the $50 million as onetime, but you got an ongoing process here. Is there some sort of additional uptick that we should expect in 2014 that we won't really -- or should be considered core, I guess?

Okay. Gabriel, a couple of questions there. So let me have -- I'll open on both of them. If there's more details you can -- we can turn to Laura on RWAs and David on the expenses. But as far as RWAs are concerned, we were up about $2.8 billion this quarter. Most of that was actually just business growth. And then we did have some model methodology changes. The most significant was moving to AIRB on our MasterCard -- Citibank MasterCard portfolio, so that would have driven a bit of an increasing RWAs. So that's the RWAs story for this quarter. As far as... Gabriel Dechaine - Crédit Suisse AG, Research Division: And that's because -- the card goes up because you're reflecting on top balances, is that the idea?

Yes, that's right. And then as far as expenses are concerned, when we announced the deal, we indicated that there'd be -- a couple of things would happen, there'd be elevated marketing expenses on an ongoing basis. And so you'll see that just in terms of the regular investment in our business. But there are some unusually high expenses, if you will, there for a couple of -- for -- certainly, for this quarter and in the early part of next year. And when we announced the deal, we indicated that we would treat those as an item of note, and that's what we've done this quarter.

The next question is from Robert Sedran for CIBC.

Just quickly on the securities gains, I guess, for Kevin. The -- we normally assume that some of these gains end up flowing through into the corporate segment or maybe the wholesale segment. Can you just talk a little bit about where they flowed in terms of the segment level performance and whether the retail had it and if there was any impact on the retail?

Sure. I'll start. There are 2 elements to that. Part of it could be merchant banking top gains and the other would be bond gains, so a lot of the merchant banking gains, some of that stays in corporate, but a fair amount of it flows through to the wholesale banks, so there would've been some element of that in the wholesale bank. In the current quarter versus the prior quarter, our bond gains were down significantly and that would flow through to retail. So if you look at the retail, other segment, there are a few things going on there, but certainly, one of the big drivers on a quarter-over-quarter basis was lower bond gains in the current quarter.

And if I think about the 10% year-on-year growth rate in that segment, was there any impact from the bond gains on a year-over-year basis?

So when -- you're talking about retail overall?

Yes. Well, there -- sorry, with the other segment, of the 10%, I guess, the retail segment was up about 10% year-on-year, if I remember correctly. And I'm just wondering if there was any impact from that issue on a year-over-year basis.

So let me hand it over to David so -- because it's a good idea to rather decomp that particular segment. So let me get that over to David, and he can talk you through those results.

Rob, it's David here. So yes, the treasury did have an impact on the year. If you -- sort of 10% nigh [ph] uplift of -- with treasury and the allocations and the adverse impact, so adjusting the amount, we're about 12% up year-over-year.

Okay. And since I have you, David, just in terms of the margin, it's been a bit of a challenge lately because -- I guess, largely because of the FirstLine roll-off to understand which way the margin is going. Now that, I guess, we're pretty far into the FirstLine impact, leaving aside the Aerogold impact, which I guess is going to start in fiscal Q1, can you talk a little bit about the outlook for the margin, and is it stabilizing from here? Do you think it can continue to expand, again x Aerogold?

Certainly, Rob. So let me break the margin expansion we have -- because as you know, it's 5 quarters now of year-over-year expansion on margin, so let me decomp it. Maybe it's time for a bit of a review of FirstLine. So when we kicked off FirstLine, we said that about 50% of the book would make it to end of term, and that of that 50%, we hope to retain 50%, which gave us a target of a 25% retention. Now we also set a margin -- minimum margins that we'd pursue. So how it's played out is that more people have decided to stay to the full term, that's about 55% rather than 50%. But the big difference has been of the 55% that have stayed to term, we have retained about 90%. Frankly, the last little while, a bit, a titch more than 90%. So that's allowed us to keep about 50% of the book. In addition to that, we're getting branch level margins as opposed to broker margins. So the lift that we're getting from FirstLine and we've been guiding to NIM's being kind of flat and we've been kind of outperforming that. One factor has definitely been that on FirstLine, we're getting better margins by quite a bit, and the retention level's at 50% as opposed to 25%. The -- and we've got a couple of more years of FirstLine. And the way things are playing out, I think we can anticipate that we'll probably maintain the kind of run rate that we've got now, so that will continue to be a help. The other issue is -- or help is on pricing. So we've introduced some advanced analytics over the last year or more, actually a bit more than that, while we're bringing in a better awareness on risk and price sensitivity, attributes for our client base. And we've pushed out into the front line new grids, new pricing grids, and that's worked actually quite well. So what we're also seeing is a lift in spreads on our personal lending book as well. Now that's something that's isolated to what we're doing. There's also competitive pressures that counterbalance that. But I think we'll keep our sort of guidance, if you will, to flat NIMs, but we do have a couple of CIBC-centric events that are helping us in that regard, so those are the 2 large ones.

The next question is from John Reucassel for BMO Capital Markets.

Just a question for Kevin, just to clarify on the pension expense. That $0.13 last year, would that be evenly spread throughout the year? Is that how -- do you amortize it in every quarter? Is that what you do?

Yes, that's right, John. It will be an expense. It will be evenly spread throughout the year.

Okay. Then just for Laura, just on the LTVs going to the weighted from the simple, so there is a big increase on the LTVs there. What happens -- when you look at your internal debt service ratios, do you look at it on a simple average basis or a weighted average basis, and what is the difference between the 2?

So you mean the difference between the average and the weighted average?

So I'm just trying to wonder -- do you -- when you think about debt service ratios when you're looking at your mortgage loan portfolio, do you look at that on a simple average basis or do you also use -- or do you use the weighted average or is there a difference?

Yes. Sorry. Well, now it's weighted. We were looking at it simple, so everything is now on a weighted basis. I guess it...

I get that, but...

Yes. So I don't -- does that answer your question?

I'm just trying to understand because the LTVs are up, and I assume that, that suggests that the people with bigger houses have bigger mortgages or -- is that how should I look at it, and does it impact your debt service coverage ratios that you would monitor internally with a different -- moving from simple to an average or no?

Okay. I'm sorry. Now I understand. So no, that doesn't impact the debt service coverage ratio.

Okay, so -- and you have seen no increases in delinquencies in this portfolio.

No.

The next question is from Darko Mihelic from RBC Capital Markets.

Just a few questions. The first question, maybe just a very simple straightforward one, what exactly are you doing with FirstCarribean and its restructuring and what is the hope -- I mean, you've always talked about trying to bring it back to historical levels of profitability. Can you give us any idea of what exactly you're hoping to accomplish with FirstCaribbean?

That's a lot of questions. FirstCaribbean is the bank -- our bank in the Caribbean, and we've been in the Caribbean for over 90 years. It's very much a part of what we do at CIBC. So when we say we're returning it to its historic level of profitability, if you go back prior to the recession, particularly prior to it hitting the Caribbean, you were seeing regularly $175 million, $200 million of net earnings from FirstCaribbean. So now what are we doing in the restructuring? The restructuring is designed to reduce costs and to put a brake on the growth in costs. So the intention is to reduce the headcount across all of the islands, in the 17 islands we operate, by about 10% and to reduce some other costs alongside that. So we should have a lower rate of growth in our cost going forward. And we do expect some of the islands are starting to improve, for example, Cayman. It still remains tough in a number of islands like Barbados and Bahamas. But we do expect revenues to start to increase over the next 12 to 18 months.

And just to be clear, does that also mean branch reductions?

Yes, on a minimal scale. What we're going to -- doing is moving out of certain islands, certain -- we're reducing our exposure and our activity level in certain islands where there's limited business opportunities, such as the smaller islands. And generally, we'll increase our activity in the larger, more populous islands.

Okay, great. And maybe just one last question for Laura. When I look at Slide 19, the condo developers exposure, you mentioned that you had 72 borrowers. Did you mean that the $900 million that's drawn is divided up amongst 72, or do you mean the entire portfolio has 72? And really, what I'm -- I guess what I'm getting at is it's expected that condo construction is really going to ramp up here in the next couple of years. We've seen very minimal growth in this portfolio to $3 billion, from, I think, $2.8 billion at the beginning of the year. Is there an expectation that the drawn portion will increase and/or the entire portfolio on a go-forward basis? Or are the number of names, in other words, 72 different borrowers, is that name -- those number of borrowers, is that down from previous quarters and do you expect that to go up? I know there's a lot of questions in there, but I'm just looking for a lot more color on the condo developer exposure.

Yes. So the number is actually 79, and it's been pretty much the same, so there hasn't been a whole lot of movement there. And so that amount that we gave was across those projects. So again, we're comfortable with it. I don't know that I'd expect us to have a whole lot of increase in that particular segment. I mean, again, I can give you some comfort. We really focus on top tier condo builders in that space and we look at very high level of pre-sales as well. We insist that we have acceptable deposit levels and what-not. We don't take on a whole lot of market risk in these as well, as I said, because we require pre-sales. Very rare if we do that. And if we do, it's really just with the top tier sponsors. So I wouldn't expect to see that number move a whole lot.

You don't expect the total exposure or the drawn exposure to really change in the next say, 2 years? Is that a fair statement?

Well, there will be some movements. But again, when we look at our portfolio today, we wouldn't expect material movement in it, in this segment.

There are no further questions registered at this time. I would like to turn back the meeting over to Mr. Weiss.