Earnings Labs

Comcast Corporation (CMCSA)

Q2 2015 Earnings Call· Thu, Jul 23, 2015

$26.70

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Transcript

Operator

Operator

Good morning, ladies and gentlemen and welcome to Comcast’s Second Quarter 2015 Earnings Conference Call. At this time all participants are in a listen-only mode. Please note that this conference call is being recorded. I will now turn the call over to Senior Vice President, Investor Relations, Mr. Jason Armstrong. Please go ahead, Mr. Armstrong.

Jason Armstrong

Management

Thank you, operator and welcome everyone. Joining me on this morning’s call are Brian Roberts, Michael Angelakis, Mike Cavanagh, Steve Burke and Neil Smit. Brian and Mike will make formal remarks, and Michael, Steve and Neil will also be available for Q&A. As always, let me now refer you to slide number 2, which contains our Safe Harbor disclaimer, and remind you that this conference call may include forward-looking statements subject to certain risks and uncertainties. In addition, in this call, we will refer to certain non-GAAP financial measures. Please refer to our 8-K for the reconciliation of non-GAAP financial measures to GAAP. With that let me turn the call to Brian Roberts for his comments. Brian?

Brian L. Roberts

Management

Thanks Jason and good morning everyone. As this is the first call since the death of my father, I’d like to express my gratitude for the tremendous outpouring of support for me and the entire Comcast family. So many of you recalled your favorite memories and stories and for this I'm beyond grateful. And as I think about today, reporting on another terrific quarter it’s such a great reflection of the special company Ralph built and I'm honored to help lead. Comcast NBCUniversal has real positive momentum on many fronts and so we are pleased to report that in the second quarter we grew revenue by 11.3% and operating cash flow by 8%. Our growth was broad based. In cable our investments in customer experience, a faster X1 rollout, and our leading broadband network are all paying off. We grew overall customer relationships, added broadband customers and reduced our video losses in half. In fact this is the best second quarter result in video that we’ve had in nine years. But the highlight of the quarter was Universal Pictures and Universal Theme Parks. And overall at NBCUniversal I just can’t say enough great things about the second quarter. Operating cash flow increased 19.4% following a 14% growth in the first quarter. Steve Burke and his team continue to transform the business and are on track to soon double the operating cash flow since we made our original announcement with GE in 2009. Led by blockbusters Furious 7 and Jurassic World and a successful Pitch Perfect 2 the Filmed Division put up an unbelievable quarter. We broke a long list of records, so let me just highlight a couple. Universal’s worldwide box office grosses have already set a yearly record for the company, exceeding the prior high achieved in 2013. Jurassic…

Michael J. Angelakis

Management

Thank you, Brian. I very much appreciate the kind words. I'm proud of what we’ve accomplished and it has been an honor for me to represent this amazing company and all my talented colleagues, to our shareholders and the investment community. As you can see from these results the company is so well positioned and has incredibly strong leadership teams throughout the organization. I’d like to thank all of my Comcast NBCUniversal colleagues for their friendship and dedication. Also I am very pleased that Mike has joined the team. His experience, his energy and fresh perspectives, as well as great business judgment has made our transition seamless. I am proud and delighted he is here and look forward to our partnership. Now let me turn it over to Mike who will review the quarter’s results.

Michael J. Cavanagh

Management

Thanks, Michael and good morning everybody. Although it’s only been about two months since the announcement, I feel welcome and at home at Comcast. It’s great to be joining the team at a time as exciting as Brian just described. Before jumping into our results I’d like to say a few words about Michael. He has established a great culture and financial organization inside of Comcast, putting me in a great position, to step to this role and to provide leadership from this special seat. He himself is an outstanding leader and has been and will continue to be a trusted partner of mine. I wish him the very best as he pursues his new growth opportunity for our company. Now let me begin reviewing our second quarter consolidated financial results, starting on slide four. Overall we are very pleased with our second quarter performance, which reflects healthy growth and consistent execution across our businesses. For the second quarter consolidated revenue increased 11.3% to $18.7 billion, and operating cash flow increased 8% to $6.3 billion, reflecting healthy organic growth in our cable business and outstanding performances in Film and Theme Parks and NBCUniversal. This result includes Time Warner Cable and Charter transaction related costs in the second quarters of both 2015, and 2014. Excluding these transaction costs consolidated operating cash flow increased 8.5%. Year-to-date consolidated revenue increased 6.8% to $36.6 billion and consolidated operating cash flow increased 7.8% to $12.2 billion. For comparison purposes, if we exclude the $376 million of revenue generated by the Super Bowl this year as well as the $1.1 billion of revenue generated by the Sochi Olympics in the first quarter of 2014 consolidated revenue increased a very strong 9.3%. Similarly if we exclude transaction related cost incurred in the first six months of this…

Jason Armstrong

Management

Thanks, Mike. We will now move to our question-and-answers. I'll remind you Brian, Mike, Michael and Steve are in the room with us today and Neil is traveling, but he has dialed in and available for questions. So with that Brent we'll turn it over for you to Q&A.

Operator

Operator

Thank you. We will now begin the question-and-answer session. [Operator Instructions]. Your first question comes from the line of Ben Swinburne with Morgan Stanley. Please go ahead.

Ben Swinburne

Analyst · Morgan Stanley. Please go ahead

Thanks and good morning. I have two questions. Neil, can you give us a little more insight into the churn trends the customer adds this quarter, were really strong I can't remember the last time you guys added customers in the second quarter. So when you look at the voluntary and voluntary look at the investments you are making in customer service. Can you just help us to think about what's drive in the churn down and what's the opportunity is from here to take that down further, and I'll just give Steve my question which is, there has been some press coverage on your upfront, I wonder if you could give us some details on how the upfront went from your perspective across your property? Thanks.

Neil Smit

Analyst · Morgan Stanley. Please go ahead

Hi, Ben, it’s Neil. I think the churn has been a key driver of Q2 results. But over the last year and half the churn numbers improved every month year-over-year and part of it is driven by the S1 deployment where we're seeing about 30% less voluntary churn. Part of it is driven by the fact that we're getting a higher percentage of our customer’s on contract. It's more than double year-over-year and I think we're getting better quality customers and retaining them longer is the real story. How far can that go remains to be seen. We're going to keep on driving our X1, we are targeting our segments better, we're doing better on non-pay disconnect, we are just I think managing the customer relationship more effectively and I think because all the work we're putting into customer experience is paying off. It's each initiative is kind of additive and it's really effecting the churn number over time.

Stephen B. Burke

Analyst · Morgan Stanley. Please go ahead

In terms of the upfront I think we had a great upfront because it was a challenging time for the industry and we ended up with our volume up. We gained share. We talked a lot about the monetization gap. We closed some more of the monetization gap for really the second time in a row and despite the fact that I think overall industry volume was down ours was up and our CPM's were right at the top for both NBC and the big cable networks. So we feel very pleased and part of it is because of the way we manage our advertising business, Linda Yaccarino has responsibility for all advertising, every single one of our channels and we have around 20% of viewership. So that gives us a tremendous portfolio approach to the market and allows us to outperform and hopefully we'll continue to do that.

Ben Swinburne

Analyst · Morgan Stanley. Please go ahead

Thank you both.

Operator

Operator

Your next question comes from the line of John Hodulik with UBS. Please go ahead.

John Hodulik

Analyst · John Hodulik with UBS. Please go ahead

Maybe another question for Neil. I mean, Neil does the lower churn you are seeing in video and all the runway you still have with the X1 deployment, does that give you sort of better visibility and a return to sub growth in terms of on the video side and then looks like a lot of the growth is coming more from double play that it has from triple-play in the past, has there been a change in marketing or your approach to focus more on doubles than triples? Thanks.

Neil Smit

Analyst · John Hodulik with UBS. Please go ahead

Well, our goal is always to improve year-over-year customer metrics which we done for the last four years in a row on the video side. I think the churn and the X1 deployment does give me optimism that we can continue to improve the voluntary churn number. I think going forward we're going to continue to drive out X1 at an accelerated rate. It does impact CapEx and the second part to your question, John was what?

John Hodulik

Analyst · John Hodulik with UBS. Please go ahead

Was about the double plays versus triple plays. It looks like more of the growth is coming from double plays and I was just wondering if there was a change in your approach from a marketing standpoint?

Neil Smit

Analyst · John Hodulik with UBS. Please go ahead

On that, I think this quarter we did shift to more double plays and triple plays, I think that unaffected phone. If you look at Broadband for the first half of the year it’s right on what we did in the first half of last year. So we don’t think there’s any big macro change in our approach but each quarter can vary a little bit. I would just add on the churn point, I also am excited by the innovation roadmap that we have around X1, around the customer experience, around the stream product, around the EA games and more things in the labs. So I think we’re -- each quarter it gets a little better and we’re pleased that this was the best second quarter in video in nine years.

John Hodulik

Analyst · John Hodulik with UBS. Please go ahead

Okay, thanks Brian.

Jason Armstrong

Management

Thanks John, next question please.

Operator

Operator

Your next question comes from the line of Jessica Reif Cohen with Bank of America Merrill Lynch. Please go ahead

Jessica Reif Cohen

Analyst · Jessica Reif Cohen with Bank of America Merrill Lynch. Please go ahead

Thank you. I have two questions but I -- questions -- one is for Brian, condolences to you and your family on the passing of Ralph Roberts, Comcast Founder and obviously your father. Ralph was such an amazing person and a great leader and for Mike, nothing but good luck, hopefully you’ll be a very important part of the company and the company’s initiative. But anyway on the question, so one for Cable, one for NBCUniversal. For Cable with the rejuvenated focus on customer service and the customer experience, it just seems so much different than the past. I'm just -- can you say how your vision has changed and how do you judge the effectiveness, you mentioned churn, is there anything else we should look for and over what period of time? And for NBCUniversal, I obviously fulfillment part is just amazing, I don’t even know what adjective to use, but as an outsider it seems like Parks just seems too obvious that there’s a long runway. So maybe you can just review some of the attractions and hotel plans that you have in film, is there anything that you’re doing differently how will this perform if you look at it from now?

Brian L. Roberts

Management

So, let me Neil feel free to weigh in but I’ll take it -- let me say first of all thank you Jessica for the kind words. So the Cable customer experience is a mind shift, a cultural shift. It is quite sincere. We’ve talked about it over the years why now. I think the opportunity to focus on it more, the technology can be your friend and self-help and using apps and like the TechTracker and being able to self-diagnose, reset your modems and things that we have on the runway, we’re very pleased with the team we were building around that and we’re taking that innovation culture which really kicked in using the cloud for X1, and we’re going to try and to do the same thing around the customer experience. I think it starts with all employees, we’re retraining all employees, starting with myself and right on through the entire company, where we’re experiencing the opportunity to re-look at everything from the customer’s, not from the company’s perspective. We’re using all sorts of new incentives. So I think you should be paying attention to churn. I think you should be paying attention to the quality of the customer. The customer lifetime value is a big area that we’re focused on and we are excited by X1 and we’re excited by accelerating that into the future. We’re up to 30,000 a day, as I mentioned. That’s a lot but we think we can do even more and then the customer has that much better remote control, the voice remote is getting rave reviews from people who use it. We’re putting 6 million of those out this year, Wi-Fi, it’s the whole experience. So I don’t want to go on too long. Steve, about Theme Parks and film?

Stephen B. Burke

Analyst · Jessica Reif Cohen with Bank of America Merrill Lynch. Please go ahead

So obviously the headline from the NBCUniversal side of the company of the quarter was film but in many ways Theme Parks had as good or even better quarter than the film business. So our total operating cash flow for Theme Parks grew about 45% which I’ve never seen. I mean that’s just a huge-huge number for a business this size. Five years ago we made about $400 million in the Theme Park business. We probably added a $1 billion to that. This year’s results are probably over a $1 billion higher than that 400 million. The year is not over but the way we’re tracking and we see this as a major growth driver for the company for five, 10, 15, 20 years. We're basically adding more attractions than we had historically added. We just did a year ago we did Harry Potter 2 Diagon Alley in Orlando, which has fueled a lot of the growth there. We have Harry Potter coming to Hollywood next spring, which I think is going to be a tremendous sea change, about how people think about that park in the Los Angeles market. So basically on both coasts about one major new attraction a year. We have King Kong coming next year in Florida which is a fantastic creatively a fantastic attraction. We have a big water park coming in 2017. So you will see us on both coasts continue to add. And then we're also adding to our hotel stock. We looked in Florida, when we first got here and we had 2,400 hotel rooms. We did a study as to how many hotel rooms we should have given the strategic importance of keeping people onsite to increase length of stay. At the time we had 2,400 hotels and the study said we could easily digest 10,000. So we've added a couple thousand hotel rooms. We're going to be adding hotels rooms next year and what's happening is we're seeing the combination of better attractions which give people a reason to come and then when they come more hotel rooms which keep people longer. And that kind of attraction is embedded in that kind of growth rate you're seeing. Orlando grew 21% in terms of attendance during the quarter, which is just a phenomenal results and Tom Williams, who runs our theme park business is fantastic, Mark Woodbury is in charge of the creative side of that businesses is doing great things and we haven’t even talked about China or other parts of the world where we are also very excited about the growth opportunity. So theme parks when you think of NBCUniversal saw 20% to 25% of our operating cash flow but it's a great global business and we think there's lots of green lights as you look down the highway.

Jason Armstrong

Management

Thanks Jessica. Next question please.

Operator

Operator

Your next question comes from the line of Craig Moffett with MoffettNathanson. Please go ahead.

Craig Moffett

Analyst · Craig Moffett with MoffettNathanson. Please go ahead

Yes, hi. First Brian let me reiterate what Jessica said, condolences on the passing of your father but also I think it is great to celebrate just what a spectacular thing he’s left behind and how many people he touched and so it's nice to remember him. I wanted to ask Neil a question about fiber. AT&T has now made some commitments to significantly expand their footprint. I think you talked about your gigabit pro. Can you talk about how you think about fiber to the home and your Gigabit Pro service versus DOCSIS 3.1 and how the competitive market will shape your thinking in the architecture that you use?

Neil Smit

Analyst · Craig Moffett with MoffettNathanson. Please go ahead

Well, I think we've completed with both AT&T and Direct for a number of years. We feel very good about our broadband network and then as Brian mentioned in his comments we will be rolling out for market trial DOCSIS 3.1 in Q4. We continue to pull fiber deeper as we roll out our business services network and that strengthens the residential network as well. I think we will be ready to complete our fiber, as we think about new households, we pull fiber directly to the new households, we are in the beginning of the development and we're also pulling fiber to the premise in some of the large MDU complexes. So we feel good about our network going forward, we continue to increase Steve, I think we're -- as we mentioned the numbers were year-to-date the same as the numbers last year and which will get about our ongoing…

Craig Moffett

Analyst · Craig Moffett with MoffettNathanson. Please go ahead

Do you think that your DOCSIS 3.1, I think the industry has talked about Gigabit per second speeds being attainable with DOCSIS 3.1. Is your latest view that is likely to be the case or is that probably or is that potentially too high an expectation?

Brian L. Roberts

Management

I think let me jump in, if I might. Again thank you for the nice comments but I think we have a superior product. When you take the totality of our triple play offerings but a lot of that is broadband, Wi-Fi, the infotainment [ph] Wi-Fi and it’s important that we continue to have a great network and have superior products, that is core what we’re about. And DOCSIS 3.1 combined with -- we’ve now fully encrypted the entire company. So we keep reclaiming bandwidth, we apply it to broadband, we split nodes, we pull fiber deeper, we use DOCSIS 3.1 which will be a quantum leap forward, we believe not just linear and allow you to go to the kind of speeds you’re talking about. In fact as you know we have a two gigabit product that we’re using as our business services, our residential kind of converge in terms of where these fibers go. So this is top of mind. We think we have an exciting roadmap. It doesn’t require us to go out and rebuild things, but to continually improve things. We’ve increased speeds 13 times and we envision doing that, we hope into the future and remaining in a very, very strong position. But it’s a competitive market, as we’ve always said and we’re learning to compete better all the time and we’re very prepared to compete into the future.

Craig Moffett

Analyst · Craig Moffett with MoffettNathanson. Please go ahead

Thanks Brian.

Jason Armstrong

Management

Next question please.

Operator

Operator

Next question comes from the line of Phil Cusick of JPMorgan. Please go ahead.

Phil Cusick

Analyst · Phil Cusick of JPMorgan. Please go ahead

Hi, guys. Thanks. Brian I wonder if you could expand on the stream products and how that’s going to fit into the business. And you’ve talked about churn a couple of times, as you’ve seen churn in the business, has there been any change in the number of people who are leaving for economic versus competitive reasons, and is there any indication that they’re leaving for the over the top competitive products out there? Thanks.

Brian L. Roberts

Management

Look there’s a little of everything in the real world, and we’re dealing in millions of units every quarter. So but I think we’re encouraged as Neil said by these results and by not just this quarter but by several years where we’ve had improving results. The stream product is extension of a couple of things. One we have a college product, university product that we’re very excited about and is doing well, that it’s attracting to younger consumers. We have a broadband product as I just got finished saying that we’re extremely proud of and excited by -- have more broadband customers than we do video customers, and what can we do with the mind shift of selling people broadband and then introducing them to video, whether there are university student or someone that wants a different kind of product and maybe not even set-top box but a way to get started with all their mobile devices. And so I think it’s we’re doing couple of markets this year, it’s not going to be something you’re going to see meaningful results from in the near future, but it’s very exciting to be able to have a range of products and then to have a platform to upsell consumers from, which we’ve had great results doing this with our Internet plugs and other examples where, when you have that relationship with the consumer. And another thing that our technical teams are excited about and our customer experience team, is this product’s going to kind of just work. You just got to turn on your device and boom, you’re going to be receiving the video, the authentication, all the things we’ve been talking about and customers -- and we get to chance to start new from a mobile device is going to work faster and easier to introduce people to a relationship with us. So we’re using it also to drive some of those improvements on just the onboarding experience and then the ability to upsell in a seamless, frictionless way. So lot of reasons to like the product and it’s a part of the whole play of just having a range of offerings which is very, very different mindset then where we were several years ago.

Neil Smit

Analyst · Phil Cusick of JPMorgan. Please go ahead

Yeah. I’ll just add Brian that this is a great example of how our cloud-based technology is enabling us to innovate at a faster pace and target-specific segments such as you mentioned.

Phil Cusick

Analyst · Phil Cusick of JPMorgan. Please go ahead

Thanks guys.

Jason Armstrong

Management

Thanks Phil. Operator, next question please.

Operator

Operator

Your next question comes from the line of Vijay Jain [ph] with Evercore ISI. Please go ahead.

Unidentified Analyst

Analyst

Thanks. I’ve two questions. First for Mike Cavanagh, obviously you’ve only been there two months. If you can give us any thoughts about, if there any differences in your philosophical view on capital allocation and the like, a very broad question, if there is any change you think that could be incorporated? And then for Neil, you have a bunch of trials going on, on usage based pricing down south, any color on how that’s working, is that something that we can expect to be introduced across the footprint anytime soon, thank you.

Michael J. Cavanagh

Management

Thanks Vijay, it's Mike. So it's early days as you said, but we will end the year two times leverage. And I think just observations would be that that puts us in a place consistent with what I commented on earlier, want to some financial flexibility in the balance sheet. We'll return $6.75 billion of capital this year through dividends and share buyback, consistent -- both of those numbers consistent with what we said last. And as this company has always done it's been my experience you've got to spend time focused on business plans and what's coming next which we will do over the coming months that will put me in a good position to have a perspective when we come back in the early part of the next year and talk about what we'll do next year and beyond. But to share some views anyway, I think it's always been and this team in my personal view is that highest priority is to make sure we're giving our businesses all the capital they need to win in the marketplace and grow their businesses, albeit do that profitably. So we'll be very focused on that and that's job number one. Beyond that we'll love to return capital to shareholders as we are doing and have done. And we're going to want to maintain flexibility in the balance sheet to be able to continue making those investments and driving the business the way we want to through economic cycles, through whatever headwinds might come along and maintain some other flexibility to do smart things for the shareholders.

Brian L. Roberts

Management

Vijay, concerning the usage-based pricing trials, we actually we do have a few trials going on in different markets. The responses have been neutral to slightly positive. We don't have any plans on expanding that to other market/bases anytime too.

Unidentified Analyst

Analyst

Great, thank you.

Jason Armstrong

Management

Thanks Vijay. Next question please.

Operator

Operator

Next question comes from line of Brett Feldman with Goldman Sachs. Please go ahead.

Brett Feldman

Analyst · Brett Feldman with Goldman Sachs. Please go ahead

Thanks for taking the question. You mentioned earlier some of the investments you're making in customer experience and how that's already starting to payoff and also sounds like you continue to plan on investing in those areas. If you could just help us out from thinking about it from margin standpoint. How much longer do you expect some of these spending initiatives to continue? And then as we look into '16 and beyond, how we come to know that you are getting g a return on those investments. Is it something we should look for to turn, or add to or some other areas in the performance of cable. Thanks.

Michael J. Cavanagh

Management

It’s Mike Cavanagh. I mentioned X1 broadband capacity and gateways business services and customer experience. The customer experience investments is generally a lag times between when we make the investment and when we see the returns. But we are measuring the return on each of our initiatives, a few success points on getting it right the first time. The percent of the customers who are calling and speaking to agents is down 15%. So we're getting things right the first time. And the customers are getting the repeat tech [ph] business within 30 days are down 9%. So our waiting times are down and we're getting it right. It's resulted in a real improvement in customer satisfaction. So we will -- we test each of these investments, we have a test market up in Portland Oregon where we test the initiatives before we extend on a widespread basis. And I think we'll continue to invest and I think we'll continue to see returns. And at the end of the day the right thing to do, we're going to compete on both our products and our service and we want to get our service to be our best product areas.

Michael J. Angelakis

Management

Yeah and it's Mike. I'll just jump in. You'll see year-to-date our cable margin at 40.2% is up 20 basis points from a year ago and given all that we're all -- stable again to last year. And that's something that's we're proud that we're getting all these things done and maintaining that stability of margins. But view obviously on it's hard to parse, it's all in the numbers. The improvement in service and the quality of the product I think it's all part of which is driving churn and driving lifetime value at customer side.

Brett Feldman

Analyst · Brett Feldman with Goldman Sachs. Please go ahead

Great, thank you.

Jason Armstrong

Management

Thanks, Brett. Operator, next question please.

Operator

Operator

The next question comes from the line of Marci Ryvicker with Wells Fargo. Please go ahead.

Marci Ryvicker

Analyst · Marci Ryvicker with Wells Fargo. Please go ahead

Thanks, I have two questions. The first, your stream product it looks like it's one of the only one actually including live broadcast. Just curious if you're talking to the stations and if so, how those negotiations are going. And then secondly, when we look at the numbers your Q2 video, so much better, your voice I think less than expected. We've always thought that the more products you sell the stickier the subs, that you're focusing a little bit more on double play. How do you know that your subs today are sticky as your subs have been?

Neil Smit

Analyst · Marci Ryvicker with Wells Fargo. Please go ahead

Marci, it's Neil. On the stream product we didn't have to pay any additional programming rights for this product, stream’s a title six service that's delivered to you, that customer’s [indiscernible] enabled gateway and it's covered under our existing contracts. It's not an OTC service. Concerning the voice number, we did focus a little bit more on double-play this quarter which also reduced the churn. But it's always a blend of what's the right offer is for the right customer base at any time and kind of as Mike mentioned our double-play customers grew to 69% and our triple-play are also up to 37%. So we are increasing both. It's just a matter of balancing the mix.

Marci Ryvicker

Analyst · Marci Ryvicker with Wells Fargo. Please go ahead

Thank you.

Jason Armstrong

Management

Thanks, Marci. We are almost up on an hour here. So we'll take this last question.

Operator

Operator

Your final question comes from the line of Kannan Venkateshwar with Barclays. Please go ahead.

Kannan Venkateshwar

Analyst · Barclays. Please go ahead

Thank you. Just a couple of questions. The first is your -- I think the deal between Comcast and NBC on the return [ph] side comes up next year. Just wanted to figure out how you guys are thinking about it and within the organization how that kind of negotiation happens. And secondly on the stream product given the fact that it's not really an OTP product, is there any implication on the clauses that you guys have with the programmers in general? Thanks.

Brian L. Roberts

Management

Neil, I think I can take that, maybe finish the call. Feel free to jump in if I don't cover it. I don't think that your facts are right on the NBC Comcast timing. But we're not going to go into more detail than that. But I can say that one of the things that’s worked really well is how well the company is working together and that's one of the points that I want to end on which is this combined portfolio of incredible companies, first half of the year and the second quarter we couldn't be more pleased, really broad-based results and as we talked a lot about NBCUniversal, but also within cable broadband video results, just really pleased with the start to the year. I think our innovation in products including stream, but also being able to say that we nearly doubled, now the cash flow with NBCUniversal since the acquisition in 2009 is a terrific achievement and we believe we can lead innovation in the cable industry and do well by content companies and help both work together and that's what we're doing. We're shifting our focus to addition innovation to real focus on the service customer experience, that's going to take years. One of my comments is some of the questions that got asked would be this is going to take a long time to see some of the results but we are going to stay the course. And I think we feel that the transition with our Chief Financial Officers has gone extremely well and we didn't miss a beat here and we're exciting by Michael's new venture and building value for our shareholder through creative opportunities. But there are priorities to continue to find profitable growth, return capital to shareholder and to keep the company in a strong position in a sustainable way, that has -- we've been doing since Ralph started the company 51 years ago. So thank you all for your support and we'll see in the third quarter.

A - Jason Armstrong

Analyst · Barclays. Please go ahead

Thanks, Brian, thanks everyone for joining us. Brent, back to you.

Operator

Operator

Thank you. There will be a replay available of today’s call starting at 12:30 PM Eastern. It will run through Friday July 31st at Midnight Eastern Time. The dial-in number is 855-859-2056 and the conference ID number is 60425188. A recording of the conference call will also be available on the company’s website beginning at 12.30 PM today. This concludes today’s teleconference. Thank you for participating. You may all disconnect.