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Centene Corporation (CNC)

Q3 2015 Earnings Call· Tue, Oct 27, 2015

$53.56

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Transcript

Operator

Operator

Good morning, and welcome to the Centene Corporation Third Quarter 2015 Financial Results Conference Call. All participants will be in a listen-only mode. Please note this event is being recorded. I would now like to turn the conference over to Ed Kroll, Head of Investor Relations. Please go ahead. Edmund E. Kroll - Senior Vice President-Finance & Investor Relations: Thank you, Emily, and good morning, everyone. Thank you for joining us on our third quarter 2015 earnings call. Michael Neidorff, Chairman and Chief Executive Officer, and Bill Scheffel, Executive Vice President and Chief Financial Officer of Centene, will host this morning's call. The call should last approximately 45 minutes and may also be accessed through our website at centene.com. A replay will be available shortly after the call's completion also at centene.com or by dialing 877-344-7529 in the U.S. and Canada, or in other countries by dialing 412-317-0088. The playback access number for both of those dial-ins is 10073458. Any remarks that Centene may make about future expectations, plans and prospects constitute forward-looking statements for purposes of the Safe Harbor provision under the Private Securities Litigation Reform Act of 1995. Actual results may differ materially from those indicated by these forward-looking statements as a result of various important factors, including those discussed in Centene's most recently filed Form 10-Q dated today, October 27, 2015, in Centene's registration statement on Form S-4 related to the proposed Health Net transaction dated September 21, 2015, and in other public SEC filings. Centene anticipates that subsequent events and developments will cause its estimates to change. While the company may elect to update these forward-looking statements at some point in the future, we specifically disclaim any obligation to do so. As a reminder, our next Investor Day is Friday, December 18, in New York City,…

Operator

Operator

Thank you. We will now begin the question-and-answer session. Our first question is from Josh Raskin of Barclays. Please go ahead.

Joshua R. Raskin - Barclays Capital, Inc.

Analyst

Hi, thanks. Good morning, guys. Michael F. Neidorff - Chairman, President & Chief Executive Officer: Good morning.

Joshua R. Raskin - Barclays Capital, Inc.

Analyst

Good morning, Michael. First question, just on your June Investor Day, you guys talked about a run rate of $24 billion of premium and service revenue. You guys have obviously added a lot of – a bunch of contracts actually since that time. If I annualize 3Q, it's maybe 10% growth off of that, and if you look at the implied fourth quarter premium and service revenue, growth is less than 5%. So will it be fair to say you guys are running well north of that and any chance you'd give an updated sort of run rate, without any new wins, where 2016 revenues look like? Michael F. Neidorff - Chairman, President & Chief Executive Officer: Well, I think we'll give you a full update on December 18, when we give the full guidance for 2016, Josh.

Joshua R. Raskin - Barclays Capital, Inc.

Analyst

Okay. But fair to say that you guys have added significant contracts since June? Michael F. Neidorff - Chairman, President & Chief Executive Officer: As we said back in June that the guidance we gave was initial and what we had visibility at that time, and that it tends to be above what that number is by the time it unfolds in December. So yeah, it's fair to say that there is some upside on it.

Joshua R. Raskin - Barclays Capital, Inc.

Analyst

Okay. Then, just a second question. You guys have talked about better MBR or HBRs for your expansion lives. Any sense on where rates have come in for those expansion lives in 2016? Would you expect MBRs to normalize? And I don't know, was that 90%, or sort of how should we think about the reversion back to the means for next year? Michael F. Neidorff - Chairman, President & Chief Executive Officer: You want to say something about that, Bill? William N. Scheffel - Chief Financial Officer, Treasurer & Executive VP: Well, I think that certainly Medicaid expansion rates are going to be trued up against the experience and the experiences is emerging. I think that in several states, the Medicaid expansion programs are in a rebate position. So you've got to look at rate changes on a net basis, in the context of where the programs are against minimum loss ratios. So we don't expect a significant adverse movement or deterioration in HBRs in Medicaid expansion going forward, based on what we're seeing at this point, in terms of rate changes for the programs. Michael F. Neidorff - Chairman, President & Chief Executive Officer: I think when you think about it, if I may just add to it, when the rates are inadequate, we expect the states to make the adjustments, and in isolated instances where they are high, we would not complain or have any concern with them adjusting it accordingly. So it's a matter of having a fair balance rate.

Joshua R. Raskin - Barclays Capital, Inc.

Analyst

Okay. That's fair. And last question, excluding Health Net, thinking about the Medicare opportunity, did you guys file for any new county expansions in 2016 for MA plans? Michael F. Neidorff - Chairman, President & Chief Executive Officer: No. William N. Scheffel - Chief Financial Officer, Treasurer & Executive VP: No, we did not. The filing date for that would have been some time ago, and we did not file for any expansion except for minor expansion in our dual special needs plan in Arizona for service counties.

Joshua R. Raskin - Barclays Capital, Inc.

Analyst

Okay. Perfect. Thank you.

Operator

Operator

Our next question is from Peter Costa of Wells Fargo. Please go ahead.

Peter Heinz Costa - Wells Fargo Securities LLC

Analyst

First, can you explain the drop in days claims payable? Was that the rebates being paid back to the states or is there something else going on there? William N. Scheffel - Chief Financial Officer, Treasurer & Executive VP: Yeah, that's primarily – we transferred dollars out of the medical claims payable to accounts payable, based on certain amounts we have to pay back to a couple of our states for a variety of programs including the rebates.

Peter Heinz Costa - Wells Fargo Securities LLC

Analyst

Okay. And then can you talk a little bit about the dual demo programs? We broadly saw those decline last month and throughout the industry, and you kind of talked about it not being an important part of your driver of growth. But then also we've seen the state of Virginia saying that they're not going to extend their dual demo contract, and California has talked about wanting some changes to the dual demo contract going forward. What's your perspective on how the dual demo program is going to work going forward from here? Michael F. Neidorff - Chairman, President & Chief Executive Officer: I think – and others here can add to it, but I think generally it's recognized some adjustments need to be made to it. There is a higher dis-enrollment rate than what the states and CMS would like to see or expect. But these are demonstration models. And we expect that there's some change. We've heard the same things in California as you have. But once again, we've been very clear from the beginning that our short-term growth is not dependent on that. And so we'll work with the states and the CMS and try and improve where we can. Anything anyone else would like to add? William N. Scheffel - Chief Financial Officer, Treasurer & Executive VP: I just wanted to add that Virginia is actually an exception and not intending to extend their dual demonstration program. I believe all of our states and actually California have filed letters of intent. So I think there's still certainly the desire to want to give these programs more time to be able to improve and develop that's shared across the states that we participate in. Michael F. Neidorff - Chairman, President & Chief Executive Officer: Thank you.

Peter Heinz Costa - Wells Fargo Securities LLC

Analyst

Can't states save more money by pushing more of their Medicaid dual population into state-specific Medicaid managed care programs than using these dual demo coordinated care programs through the federal government? And if the states did pursue that, would you guys not see an extra benefit from that in terms of more contracts for long-term services and supports-type contracts? Michael F. Neidorff - Chairman, President & Chief Executive Officer: Jesse? Jesse N. Hunter - Chief Business Development Officer & Executive VP: Yeah, I think, Peter, it's Jesse Hunter. that it's a fair point. I think what you've seen already is states making their determinations about what kind of policy direction. Some of that is working with CMS on a more integrated dual demonstration model. There are some states who have kind of bypassed that demonstration approach and gone directly into a managed LTSS program. So I think you will continue to see some variability on that. Our objective is to work with the states to meet their policy objectives. So as they are working to determine whether they work through CMS or work through that directly, we want to help, and I think we're in a position to help in both directions.

Peter Heinz Costa - Wells Fargo Securities LLC

Analyst

Thank you.

Operator

Operator

Our next question is from Brian Wright of Sterne Agee. Please go ahead.

Brian Michael Wright - Sterne Agee CRT

Analyst

Thanks. Good morning. Could you help us out, in the prepared remarks you said the state filings are essentially complete. Could you give us a little more kind of definition on what you meant by that? Michael F. Neidorff - Chairman, President & Chief Executive Officer: Yeah, what we're saying is that we have completed filings with the state, and the word "essential" is there because that does not mean that they cannot come back and ask for another – or make a request for one bit of information or something. So that was just – say, absolutely complete, Brian. They are complete, but it left room for a state to ask a question obviously.

Brian Michael Wright - Sterne Agee CRT

Analyst

Okay. And just to follow up on that, are we expecting a hearing in California and Oregon and I think Arizona or... Michael F. Neidorff - Chairman, President & Chief Executive Officer: Well, I don't want to talk, as I commented at the beginning, I don't want to talk a lot about this whole process. But where the states require hearings they are being scheduled, and we'll follow all the process to completion. And that's probably all I should say about it at this point.

Brian Michael Wright - Sterne Agee CRT

Analyst

Okay, fair enough. Sorry, I missed that. I apologize. Michael F. Neidorff - Chairman, President & Chief Executive Officer: No worries.

Operator

Operator

Our next question is from Kevin Fischbeck of Bank of America. Please go ahead.

Kevin Mark Fischbeck - Bank of America Merrill Lynch

Analyst

Great, thanks. Can you provide an update on how Florida MMA is going? Michael F. Neidorff - Chairman, President & Chief Executive Officer: Bill? William N. Scheffel - Chief Financial Officer, Treasurer & Executive VP: Florida MMA is improving in terms of its performance. The state did set new rates for the program effective September 1, and those rates have helped move the program to a more sustainable kind of level where it should be closer to the state rating. Also, we've continued to push initiatives to improve our HBRs. So we're seeing some good improvement in terms of the MMA program in Florida.

Kevin Mark Fischbeck - Bank of America Merrill Lynch

Analyst

Are there still things you're trying to do around getting approval for medical cost management, around pharmacy and things like that? What's the status there? William N. Scheffel - Chief Financial Officer, Treasurer & Executive VP: Yes, the management of the pharmacy remains one of the bigger issues that's still outstanding that we're trying to continue to have a dialogue with the state about what's the best way to go forward from the state's perspective and the managed care organization's perspective, so that remains a key issue. Michael F. Neidorff - Chairman, President & Chief Executive Officer: I think it's important that they have made significant progress. And Florida has demonstrated in the past, where there is a demonstrated need and it's substantiated, they will work with us on it. So we're very encouraged.

Kevin Mark Fischbeck - Bank of America Merrill Lynch

Analyst

Okay. And then just to make sure I understood the issues around Michigan, it sounds like that was a net $1 million expense, so that was not excluded from your numbers. So that's kind of a one-time thing that you included in your EPS – your number? William N. Scheffel - Chief Financial Officer, Treasurer & Executive VP: That's correct. We absorbed that $1 million.

Kevin Mark Fischbeck - Bank of America Merrill Lynch

Analyst

Okay. And then I guess you talked about on the Medicaid expansion rate side, I guess two things. When you talk about rates for next year, if you have a Medicaid expansion rate cut, are you going to talk about that as a net number, because, like, when you say 0% to 1% this year, are you going to be talking about that as a net number when you give guidance around rates next year? Michael F. Neidorff - Chairman, President & Chief Executive Officer: Yes. William N. Scheffel - Chief Financial Officer, Treasurer & Executive VP: We'll have to evaluate that and provide the level of detail to explain it clearly. Michael F. Neidorff - Chairman, President & Chief Executive Officer: You will have that background on Dec 18.

Kevin Mark Fischbeck - Bank of America Merrill Lynch

Analyst

Yeah, okay. And then, that was one area that I think was pretty clearly an area of pressure. Are there any other outstanding issues where you – where you are in any kind of negotiations with the state around kind of major issues either positive or negative? Michael F. Neidorff - Chairman, President & Chief Executive Officer: I think to say yes or no is difficult. At any given time when you have the number of contracts you do, I think we have 280 solutions right now, across our 23 states. You're always going to have something, but the benefit of having the diversity we do is that there is – we have offsets to it. So, right now as we look at it, there is no major issues that raise a concern.

Kevin Mark Fischbeck - Bank of America Merrill Lynch

Analyst

Okay. All right. Great. Thanks.

Operator

Operator

Our next question is from Dave Windley of Jefferies. Please go ahead.

David Anthony Styblo - Jefferies LLC

Analyst

Good morning. It's Dave Styblo in for Windley. Just want to get a little more color on the guidance raise. If you could just tease out what's driving that, because it looks like, relative to what you had said last time for business expansion costs, there's a little bit more in there. SG&A ratio is picking up a little bit from the guidance; MLR is steady. So is it just a function of the higher revenue coming online that's just profitable? And what is that revenue from? William N. Scheffel - Chief Financial Officer, Treasurer & Executive VP: I think that clearly our guidance adjustment this quarter end – for this quarter is, after three quarters, we're giving full year. So you could pretty much focus on that differential being the fourth quarter. And so we've tightened number of those ranges, just because it's pretty wide for just one quarter. Overall, the increase reflects third quarter results which were good and above our original expectations. And I think Q4 includes, as we said, about a $0.05 of G&A costs related to additional enrollment costs for the 2016 health insurance marketplace. So it's a combination of increase in revenues and the costs and we've added Oregon in affective the beginning of September. So there's variety of things that make up the total. Nothing specific I would point to.

David Anthony Styblo - Jefferies LLC

Analyst

Okay. On Georgia, obviously, you got the re-procurement there. At the same time, there was a fourth plan that's added. Do you have visibility or plan from the state yet about how they're going to sort of split up the membership? I think my understanding was that that up to about 15% of existing membership might go over to this new plan, but wasn't sure on the timing or if that plan had actually gone through. So helpful to hear sort of how that membership may shake out over time here for you? Kenneth Rone Baldwin - Senior Executive/President/COO-Life Insurance/Health/Financial Services: Yeah. This is Rone Baldwin. The clarity on that is still not accomplished with the state. Again, the program will not be effective until July of next year and the expectation is the membership to the fourth MCO will build over some time after that. So it's not clear at this point.

David Anthony Styblo - Jefferies LLC

Analyst

Okay. And then lastly, there is – it seems like the RFP queue is sort of ramping up and pipeline seems to be ramping up again with opportunities from Pennsylvania Nebraska, Oklahoma, and especially North Carolina, where about $15 billion is going over to managed Medicaid. So, curious to hear, what's your strategy or how do you think about positioning in these markets, especially for something like North Carolina where we're years away, but about positioning for those markets? Michael F. Neidorff - Chairman, President & Chief Executive Officer: We're not going to give away our whole positioning. But Jesse, do you want to make some comments to the extent we can without giving a competitive standpoint? Jesse N. Hunter - Chief Business Development Officer & Executive VP: Yeah. I think that will be a test but, yes, I think it's certainly a fair point with respect to the magnitude of opportunities that are coming up. We started to highlight a little bit of that in June at our Investor Day some of these earlier-stage programs that are either going through a legislative process or kind of the pre-RFE activities. So, I think the best consistent answer is that every market is different, and so our approach to every market needs to be reflective of what that state is trying to accomplish. You've got – with respect to the different states which you mentioned, different populations that are going to becoming in over different periods of time, statewide, regional. You've got of number of variables and we need to understand those and take all of those into account to figure out what is going to be our best kind of go-to-market approach that will, again, help the state achieve their policy objectives. Michael F. Neidorff - Chairman, President & Chief Executive Officer: Yeah I mean you have some that are re-procurements and you have North Carolina, so it would be brand new. So, it's going to take, as Jesse highlighted, a different approach.

David Anthony Styblo - Jefferies LLC

Analyst

Okay. Thanks for the question.

Operator

Operator

Our next question is from Andy Schenker of Morgan Stanley. Please go ahead. Andrew Schenker - Morgan Stanley & Co. LLC: Thanks. Real quick, just on the specialty MMR declined about 200 basis points year-over-year, and this quarter, it was up in the first half of the year, year-over-year. Anything driving kind of the big swings in that one, and how should we think about that metric going forward? William N. Scheffel - Chief Financial Officer, Treasurer & Executive VP: I don't think there is anything special. There is a little bit of seasonality that we have from time-to-time in the specialty companies, but it's nothing that changes it overall. Andrew Schenker - Morgan Stanley & Co. LLC: Okay. So is that kind of year-to-date number or kind of reasonable place to be thinking about for that line going forward or? William N. Scheffel - Chief Financial Officer, Treasurer & Executive VP: Yeah, I think that would be a reasonable way to approach it. Andrew Schenker - Morgan Stanley & Co. LLC: Okay. And then on the $48 million related to minimum MMRs, any states you want to call out there? And then similarly anything else within development between states that you're willing to call out? William N. Scheffel - Chief Financial Officer, Treasurer & Executive VP: No, nothing that I think that's special. I think we've certainly seen a lot more in the more recent years of dealing with the minimum HBRs in the states, and a lot of the new programs have those. And tends to be the ones – the Medicaid expansion are well-funded, so it tend to have more payable back to the states on those programs and ... Michael F. Neidorff - Chairman, President & Chief Executive Officer: And we kind of like it in…

Operator

Operator

Our next question is from Michael Baker of Raymond James. Please go ahead. Michael J. Baker - Raymond James & Associates, Inc.: Thanks a lot. Bill, I was wondering if you could give us some color around the service revenues, how they perform relative to what you expected and maybe give us an update on some of the key drivers in that line item? William N. Scheffel - Chief Financial Officer, Treasurer & Executive VP: Sure. I think one of the significant items in that line is going to be our specialty pharmacy business, which has a lot of Hep C product there. And that, as we've seen is, I'll say somewhat plateauing in terms of – we saw significant growth last year in those products versus sort of plateau this year, and then there's a little bit of seasonality in some of the different lines that are included in there. So nothing unusual other than sort of the Hep C flattening out. Michael J. Baker - Raymond James & Associates, Inc.: Okay. And then, Michael, the question I had for you is, maybe you could give us a sense as you near the closing of what's an important acquisition for the company, can you give us little bit more color on who's heading up the integration efforts? Then we've seen other players that face mergers kind of give us a sense of management changes et cetera. Are there any other additional management changes we should look for or if you're not ready to say that at this point, is that more of a December update? Michael F. Neidorff - Chairman, President & Chief Executive Officer: You know, I think you'll get the full detail – much more detail in December. Cindy Brinkley is heading up the integration. And I think speaking behalf of the whole management team and the board, that we're very pleased with the progress and how it's going. And as I commented in my remarks, the Health Net people are fully engaged in and participating, and it's moving down the line very well and we expect to hit the ground running when it closes. Michael J. Baker - Raymond James & Associates, Inc.: Thanks for the update.

Operator

Operator

Our next question is from Chris Rigg of Susquehanna Financial Group. Please go ahead.

Chris Rigg - Susquehanna Financial Group LLLP

Analyst

Good morning. Just to come back to the rebate or call back mechanisms in the expansion states. Are they – do you have that in every state or is it only in a handful? And if it's only in a handful, can you tell us which states have the rebates in place? William N. Scheffel - Chief Financial Officer, Treasurer & Executive VP: I'd say it's in most states, they have these in their products and – or almost all of them, I mean, so it's across the board. And typically those programs are funded by the federal government, and we generally are running at or below the minimum HBRs in most of those states. So we have to accrue the amounts payable back on that.

Chris Rigg - Susquehanna Financial Group LLLP

Analyst

Okay. Michael F. Neidorff - Chairman, President & Chief Executive Officer: It's good to take that approach.

Chris Rigg - Susquehanna Financial Group LLLP

Analyst

Right. Right. And I guess just – I mean some of the states have had mechanisms like this in place for a while pre-ACA. Can you give us a sense for how, like a state like Texas, for example, has tended to view these type of things where you're running an excess profit in a given year, how they look at prospectively? Do they normally try to make a quick adjustment to sort of get the rebate or the profits back to where they want them to be? Or just any color as to how they tend to look at rates prospectively would be helpful. Thanks. William N. Scheffel - Chief Financial Officer, Treasurer & Executive VP: Yeah, I think that Texas is a unique state given the size of the state and the size of our business. So we have some advantages in Texas because of our scale. And so we could produce a larger payable back to the state at times, which may or may not impact others in the state. And so, the state has to be cognizant of how they look at the whole state and all the players and how they establish rates for actual soundness purposes. Rone, do you want to add? Kenneth Rone Baldwin - Senior Executive/President/COO-Life Insurance/Health/Financial Services: Yeah, I think what Bill said is an important point, that the way a state is going to look at the rates is they are going to look at the overall program across all the – and the experience of all the MCOs, and the fact that we may be in one position related to the rebates doesn't necessarily mean that all the participants in the market will. So it's going to be program-wide that they are going to be actually reflected in the actuarial rates going forward. Michael F. Neidorff - Chairman, President & Chief Executive Officer: But we like the fact that we can show how efficient we are, because we have high – and it's gained us a lot of balance within the states.

Chris Rigg - Susquehanna Financial Group LLLP

Analyst

Got you. Thanks a lot.

Operator

Operator

Our next question is from Ralph Giacobbe of Citi. Please go ahead.

Ralph Giacobbe - Citigroup Global Markets, Inc.

Analyst

Thanks, good morning. Can you give a sense of the new business, how much is Medicaid expansion-related? So sort of what percentage of that new business may be this year relative to last year? William N. Scheffel - Chief Financial Officer, Treasurer & Executive VP: We don't really have a percentage of the total how much of the new 21% or whatever is Medicaid expansion or not between years, other than to say clearly between years Medicaid expansion continued to grow. Some of that rolls into existing after a year, but a lot of the new stuff continues to be added. And with that low HBR, it has the impact of – for this quarter, having the phenomenon of our HBR being lower for new business and existing, which is the first quarter we've actually experienced that. Michael F. Neidorff - Chairman, President & Chief Executive Officer: In my prepared remarks, I commented that a year-over-year increase of about 250,000 members Medicaid.

Ralph Giacobbe - Citigroup Global Markets, Inc.

Analyst

Okay. All right, that's helpful. And then the exchange book I guess at this point, can you give us a sense just where that's running? Obviously, you're in payable position for the 3Rs. Is that fair to sort of assume that your margin levels of that are already within kind of the 3 percentage point to 5 percentage points, I think, that you had targeted there or is that not a fair assumption? William N. Scheffel - Chief Financial Officer, Treasurer & Executive VP: I think that's a fair assumption. I think, as we said probably several times, the exchange business, we were very conservative going in, and it's performed better than our expectations both for 2014 and 2015 at this point in time. And we are in a payable position back on all those components that we talked about.

Ralph Giacobbe - Citigroup Global Markets, Inc.

Analyst

Okay. That's fair. And then it may be early for this, but any early read on flu and maybe help us understand maybe what's baked into your expectation relative to what we saw last year? Thanks. William N. Scheffel - Chief Financial Officer, Treasurer & Executive VP: We don't really have any reading at this point in time I would say on current flu levels or anything. It's always a fourth quarter phenomenon when it starts up. So we do allow for a certain level that in our forecast or guidance numbers to occur. Again, I can't tell you sitting here today whether it's going to be a heavy or light season for flu. Michael F. Neidorff - Chairman, President & Chief Executive Officer: I might add, there has been some early indications that they've guessed right what strain to put in the extract, at least in one of the two extracts that are available. So, Ken, is there anything you can add to that? Ken Yamaguchi - Chief Medical Officer & Executive Vice President: No, just what you said, Michael.

Ralph Giacobbe - Citigroup Global Markets, Inc.

Analyst

Okay. Thank you. Michael F. Neidorff - Chairman, President & Chief Executive Officer: So take your flu shots.

Operator

Operator

Our next question is from A.J. Rice of UBS. Please go ahead.

A.J. Rice - UBS Securities LLC

Analyst

Hello, everybody. Just a couple of quick questions if I could ask. First, we're hearing now I guess that the Medicaid Managed Care rule probably is going to get pushed off until next year or early first half. I wonder if you have any updated thoughts about either the significance of the rule to you or the timing. Michael F. Neidorff - Chairman, President & Chief Executive Officer: The rule we probably stated, we think it's balanced and appropriate, without the actuarial soundness of the rates by sales. So I'm not going to say it's negative or positive. We were in favor of it and we support it. So as soon as they do it the better.

A.J. Rice - UBS Securities LLC

Analyst

Okay. On the... Michael F. Neidorff - Chairman, President & Chief Executive Officer: Rone, do you want to add to that? Kenneth Rone Baldwin - Senior Executive/President/COO-Life Insurance/Health/Financial Services: I would just say that timing is in line with what our understanding is also.

A.J. Rice - UBS Securities LLC

Analyst

Okay. Maybe just to ask on the specialty pharmacy. I appreciate the comments about the Hep C drugs. I wonder with new specialty growths coming down, with obviously a lot of turmoil in the specialty arena right now, is that creating any opportunities or anything worth highlighting that sort of is the next areas of focus for the group? Michael F. Neidorff - Chairman, President & Chief Executive Officer: I'll start out and, Jesse, you can add to it. I think we demonstrated we know how to work with the states in determining the proper reimbursement, when it should be carved out and when included in the rates. So the turmoil is not something that we are concerned about. We feel it can help provide some direction to us. Jesse? Jesse N. Hunter - Chief Business Development Officer & Executive VP: I would say from an opportunity standpoint, A.J., that Acaria has demonstrated the ability to work with the manufacturers to participate in the kind of proliferation or the rollout of some of these new drugs. So as you said, there's a lot of activity there, and I think we and the Acaria team are squarely in the middle of that, and hopefully that will translate into future growth opportunities within the specialty pharmacy segment.

A.J. Rice - UBS Securities LLC

Analyst

Okay. All right, thanks a lot.

Operator

Operator

Our next question is from Gary Taylor of JPMorgan. Please go ahead.

Gary P. Taylor - JPMorgan Securities LLC

Analyst

Hi, good morning. Just had a couple questions. First, I just wanted to go back to the Georgia re-bid where there was an additional plan added. Has the membership allocation methodology been finalized yet there such that you have visibility on what your retention rate is expected to be? Kenneth Rone Baldwin - Senior Executive/President/COO-Life Insurance/Health/Financial Services: Yeah, we spoke a little bit earlier that the allocation methodology has not been determined. And again, I would just keep in mind that the new program is not going to be effective until July of next year. And the way these things normally work is membership builds over some period of time, but it's too early to tell. Michael F. Neidorff - Chairman, President & Chief Executive Officer: We have three plans, one which is larger than the others, and so how they deal with that is yet to be determined as well. So, I mean I think the two at 30% are in a better position than those at 40%.

Gary P. Taylor - JPMorgan Securities LLC

Analyst

Fair. Yeah. Sorry I missed those comments earlier. My other question is just going back to days claims payable, the 1.9 days on the transfer. I mean the 1.9 days would be closer to a $90 million amount. You highlighted the $48 million related to the prior period HBR transfer. What was the other – what would be the other about related to within the current period? William N. Scheffel - Chief Financial Officer, Treasurer & Executive VP: What that is is that was a build-up over probably 18 months in some cases in several of our states of amounts due back to the state for certain programs, particularly for services that the state paid for on our behalf. And so we were to reimburse the state for that. And so they haven't yet sent us a bill quite frankly for it but it's getting close. So, we have reclassify that out of medical claims liability and set it up into accounts payable, because we think that's a better place for going forward.

Gary P. Taylor - JPMorgan Securities LLC

Analyst

I'm sorry, that's the amount above the $48 million that you called out? William N. Scheffel - Chief Financial Officer, Treasurer & Executive VP: Well, I mean I think your calculation of $97 million is reasonable, in terms of how much we've classified some medical claims to accounts payable. And we didn't restate prior periods for DCP. If we would've taken it out in prior periods, it would have reduced the DCP for all periods, if we would've re-classed that at any one point in time.

Gary P. Taylor - JPMorgan Securities LLC

Analyst

Okay. Because I know on the 2Q, you had called out $65 million re-class related to prior period, but I guess it's fair to assume that the total amount that might have been re-classed in the Q2 was much larger than that 65 million as well? William N. Scheffel - Chief Financial Officer, Treasurer & Executive VP: Well, I think it's important – those are probably two different things. Number one, in the roll forward of our reserve, we are rolling forward the reserve from a year ago. And so we're saying, of that development that occurred, in this quarter, it shows I think $177 million of positive development, that $177 million doesn't roll into earnings or anyway, because to an extent the $48 million of that is actually reclassified as a payable back to the state. And I think we have a separate line item on our balance sheet for return premiums to the state and it goes into that line item. The amount that we talked about this quarter for the DCP change was really reclassified into accounts payable, not in return premiums payable, because it's really reimbursement for services that they paid for on our behalf which are covered under our contracts. So, they are just slightly different items, but they effectively represent the reclassification of items out of medical claims liability into separate classifications, to put them in the right place, when we're going to pay them in the near future.

Gary P. Taylor - JPMorgan Securities LLC

Analyst

Okay. I think I understand that. Thank you. William N. Scheffel - Chief Financial Officer, Treasurer & Executive VP: Sure.

Operator

Operator

Our next question is from Ana Gupte of Leerink Partners. Please go ahead.

Ana A. Gupte - Leerink Partners LLC

Analyst

Yeah. Thanks. Good morning. The first question I have is about the retrospective analysis of what you saw in Iowa and Michigan and Georgia. Is that mainly an issue of incumbents in the way the states are evaluating the bidders or is that something else going on, and can you tell us what the criteria might have been for the United Merit group and the Merit Healthcare getting it and not you in Iowa? Michael F. Neidorff - Chairman, President & Chief Executive Officer: Jesse? Jesse N. Hunter - Chief Business Development Officer & Executive VP: Yeah, I think you mention a few states there. So I think obviously each state and each process is unique and I think we are still in kind of an administrative review process. There is a limited amount that we can speak to with respect to that at this point. So, I would say probably broadly and it's probably premature to share lot of our observations and obviously some of that would be speculative with respect to the state's decision-making process, which is really under a review at this point.

Ana A. Gupte - Leerink Partners LLC

Analyst

Okay. Then the second question I have is on your 89% loss ratio this time, you cite the Medicaid expansion as one of the mix shifting there as one of the favorable drivers. As you look at all the pushes and pulls, with the mix shifting to expansion lives to exchanges, but then you're also growing obviously in long-term support services. And with that 85% kind of average federal regulation out there with the rates, what would be your long-term outlook for your loss ratio? Should be consider 89% as still got – having some opportunity to improve it further? William N. Scheffel - Chief Financial Officer, Treasurer & Executive VP: Yeah. I think that the waiting of the various books of business have a big impact on what the consolidated HBR is. So if we grow our exchange business, the exchange business has a lower HBR generally, but a higher G&A ratio. And so the Medicaid expansion has a lower HBR than our average, let's say, and so depending on how those books of businesses are growing that can influence the total waiting. And then we added, as we did, a lot of long-term care business over the last couple of years, that's increasing our consolidated HBR. So it's hard to say where the future – in the next two years, the HBR is going on a consolidated level, without understanding which books of business are going to have the greatest growth. And I don't think we're really in a position to speculate on that particular issue, other than we try to provide as much transparency as we can with respect to the levels of HBR during the periods when we have our calls.

Ana A. Gupte - Leerink Partners LLC

Analyst

Thanks. One last one on exchanges, you said you were doing well with the 3% to 5% margin. It seems as though the Medicaid players are and they maybe a very obvious answer to this relative to the diversified. So is this more you're getting Medicaid plus members is it more mix related or is it that you're building it off a Medicaid network contract chassis or something else like medical management? Why do you think the diverse sites are having ... Michael F. Neidorff - Chairman, President & Chief Executive Officer: I think it's a combination of these things, and part of it is our overall conservatism. Anything you want to add, Rone? Kenneth Rone Baldwin - Senior Executive/President/COO-Life Insurance/Health/Financial Services: I think we've had a disciplined strategy on exchanges that we've stop to and its focused on the low-income individuals, subsidized Medicaid turn population. And we're going to continue that and continue to try to make sure that we can grow this business, but make sure it's a consistent contributor. So it's worked so far for us and that's all we can say I think.

Ana A. Gupte - Leerink Partners LLC

Analyst

Thanks. Appreciate you taking the questions.

Operator

Operator

This concludes our question-and-answer session. I'd like to turn the conference back over to Michael Neidorff for any losing remarks. Michael F. Neidorff - Chairman, President & Chief Executive Officer: We thank you for your continued interest and thoughts and look forward to December 18 and in the subsequent year-end conference calls. So, happy holidays.

Operator

Operator

The conference is now concluded. Thank you for attending today's presentation. You may now disconnect.