Richard A. Galanti
Analyst · Bank of America Merrill Lynch
Thanks, Gerri. Good morning to everyone. This morning for us, we reported our 16-week fourth quarter and 52-week fiscal year 2011 operating results, both ended August 28, as well our 5-week September sales results for the 5 weeks ended this past Sunday, October 2 and announced our plans to increase our annual membership fees in the U.S. and Canada, effective November 1 for new member sign-ups and January 1 for member renewals. I'll start by stating that the discussions we are having will include forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 and that these statements involve risks and uncertainties that may cause actual events, results and/or performance to differ materially from those indicated by such statements. The risks and uncertainties include, but are not limited to, those outlined in today's call as well as other risks identified from time to time in the company's public statements and reports filed with the SEC. To begin with, our 16-week fourth quarter operating results for the quarter, reported earnings per share came in at $1.08, up $0.11 -- up 11% from last year's reported EPS of $0.97. And of course, the dollar rate figure was $0.01 or $0.02 below first call estimate. Both fourth quarters included certain items that impacted the quarter-over-quarter comparisons. As I mentioned on our fiscal '10 fourth quarter earnings call last October 6, last year's fiscal 2010 Q4 results included a few items that in total benefited last year's reported $0.97 figure by $0.02. And while there was no LIFO charge last year in Q4 as well as the whole year, the reported dollar rate this year included a $32 million pretax LIFO charge or $0.04 a share paid to earnings. Other items that impacted the comparison year-over-year, our foreign country earnings results again benefited from relatively stronger foreign countries on average as compared to the U.S. dollar. In the fourth quarter, FX helped earnings by a little over $25 million pretax or a shade under $0.04 a share. That is assuming FX exchange rates were flat year-over-year. Our foreign currency -- foreign country operating results in Q4 when reported in dollars would have been lower by that amount. For the entire year, the impact of FX, assuming FX rates have remained constant in every country as compared to the dollar year-over-year, was increased pretax earnings by about $63 million pretax or $0.10 a share after tax. Again, this calculation simply takes the currency exchange rates for the prior fiscal year and assume they had remained at those levels throughout the fiscal year. I'll also point out later in my comments preopening expenses were higher by $12.6 million or about $0.02 a share after tax, higher this year in Q4 versus a year ago given the openings -- more openings year-over-year in the quarter. For the entire 2011 year, net income came in at a reported $1.462 billion or $3.30 a share compared to $1.303 billion or $2.92 a share in last year's fiscal 2010, so up 12% in dollars and up 13% on an earnings per share basis. If you have followed our earnings conference calls for all of fiscal 2010, I had pointed out a few items each quarter over the course of the year. Together, the pluses and the minuses added up to about a wash in fiscal 2010. This fiscal year, of course the big impact to earnings in '11 was LIFO, hitting the second, third and fourth quarters for $0.01, $0.07 and $0.04 per share, respectively, or a total of $0.12 a share for the entire fiscal year. I'll speak more about their outlook for inflation a little bit later in the call. In terms of sales for the fourth quarter, as we reported on August 31, our 16-week reported comparable sales figures showed a 12% increase, 10% in the U.S. and 19% internationally. Excluding gas inflation and the impact of FX from the U.S. dollar weakening year-over-year, the plus 10% U.S. reported comp would be plus 6%, the 19% reported international comp would be plus 10% and the 12% total company comp would be plus 7%. So the impact from gas was about 3%, while the lift from FX was about 2%. And that again was for the fiscal quarter. As you'll see when I talk about the September numbers, the FX impact was about 1%. So while still the dollar relatively is weaker versus -- on average all over the foreign countries where we operate, that impact is diminished. In terms of sales for the -- comparable sales for the 5 weeks of September, for the 5 weeks, our comparable sales figures showed a 12% increase, with the U.S. coming in at 11% and international at 14%. The 11% reported U.S. comp would be at 7% without the nearly 4% impact from gas inflation. And given again the year-over-year U.S. dollar's weakness vis-a-vis the other currencies in the last month, well that's changed a little bit but for the whole month, our reported 14% international comp would've been plus 10% when expressed in euros -- in local currencies. Overall, the reported 12% total company comp would've been at plus 8%, excluding gas inflation of about 3% and FX, as I mentioned, of a little over 1%. For the month, our 12% reported comp sales results were a combination of an average transaction increase of 7.5% continuing good frequency increases, an average frequency increase of a little over 4%. Other topics I'll review with you, our opening activities. We opened a total of 20 net new locations during the fiscal year that just ended, 13 new in the U.S., 3 new in Canada and 2 new each in Taiwan and Australia. As well we relocated 2 units in fiscal '11 in San Marcos, California and Chesterfield, Virginia. For 2012, our current expansion plans include 20 net new locations, about half in the U.S. and half outside the U.S. Plus, at least one relocation and, of course, the reopening of Tamasakai, Japan unit, which has been closed since the tragic earthquake of March 11 this past year. We currently operate 592 locations around the world. During the first few months of fiscal '12, basically from September through the end of the calendar year, we plan to open 7 locations, 4 in the U.S., one each in Texas, Pennsylvania, Wisconsin and Georgia. We have a relocation plan for Ontario, Canada and 2 new locations in Japan. And that's of course on top of the Tamasakai opening that will happen in early calendar 2012. Also this morning I'll review with you our Costco Online results, our membership trends and of course, the upcoming fee increases in the U.S. and Canada effective the first of next month. Additional discussion about our Q4 operating results, of course, and our stock repurchase activities during the fiscal quarter. Okay. On to the discussion of our results. Very briefly sales, again for the 16 weeks were $27.6 billion, up 17% from last year's 23.6%. On a reported comp basis in Q4, sales were up 12% and the 12% again would be plus 7% without FX and gas price inflation. For the quarter, our 12% comp would be an average transaction increase of 8%, and average frequency increase again of a little over 4%. Some of you asked about what is our average sales volume per location. In fiscal '11, the average sales volume company-wide per location was $146 million as compared to $139 million the year before. It's closer to $150 million versus $146 million this year if we exclude Mexico, recognizing our Mexico operations were consolidated for the first time into our numbers during fiscal 2011. In terms of sales comparisons by geographic region for both the fourth quarter and September, in the U.S. the strongest comps, both for the quarter and for the month of September or in the Southeast, the Midwest and California, all regions were fairly good. The 11% reported U.S. comp figure for September as an example ranged from a 9% to a 13% among all regions. Internationally and local currencies, we continue to do well. In Canada, which is our biggest international component, 9% for the quarter in local currency and plus 10% in September in local currency. The rest of international averaged around 12% in the quarter and 9% for September. Again, continuing at relatively strong comps there as well. In terms of merchandise categories sales for the quarter, both for the quarter and September, within Food -- I'll do those separately. For the quarter within Food and Sundries, comps were positive in the low-double digits. Standouts were deli, candy and Foods. Subdepartments ranging from -- throughout the 7 or 8 subdepartments ranging from a plus 7% to a plus 19%. Our Hardlines sales showed positive, mid-single-digit comps. The strongest subcategories were in the low to high teens. These were tires, sporting goods and lawn and garden, offset by a minus mid-single digit majors, which of course is electronics, which represents about 1/3 of total Hardlines sales, by the way, in that category. As you'll see in a minute, in September we saw an improvement in that department. Within the positive Softline comps which were in the mid- to high-single digits, great numbers in the small electrics and jewelry, both in the 20%-plus range. Fresh Foods was up about 12%. All Fresh Food category sales were fine. For the month of September now, Food and Sundries comps were in the high single-digit range with cooler, deli, Foods and candy leading the category. And as reported in recent months, Food and Sundries on a year-over-year basis, that's one area, as well as Fresh Foods that continues to experience inflation in the low to mid single-digit range. And that's based on talking to our buyers. Hardlines were positive in the low single-digit range, which is the first time we've seen Hardlines positive in a while, led by hardware, sporting goods and tires. Majors, as I mentioned which was mid negative, mid-singles negative last quarter for the month, was positive in the mid-single-digit range, with TV sales both in units and dollars up for the month. Softlines comps were positive in the mid-single-digit range led by small appliances, domestics and jewelry, experiencing softer sales in housewares and media. Media has been that way for a while, needless to say. All departments in our Fresh Foods categories were positive double-digit. Overall Fresh Foods, again, like Food and Sundries, experiences inflation in the mid-single-digit -- low to mid single-digit range over the past as compared to a year ago. I'll talk in a minute about what we've seen in just the past month and it's mostly in bakery and Meat. Moving down the line items of the income statement, we'll start with membership fee income. Reported in Q4, membership fee income was $590 million, up 11% or $57 million from last year's $530 million -- $533 million. It was down as a percent of sales by 12 basis points. Again, gas inflation plays havoc on a year-over-year basis points comparison. That minus 12 without gas inflation would have been a minus 6. And still, with strong sales growth, we feel the 11% increase in dollars is pretty good; 8%, by the way, if you took out the benefit of FX. In terms of membership fees and renewal rates and loyalty, renewal rates continue at the 89-plus percent range in the U.S. and Canada and on 86% worldwide. We continue to see increasing penetration in the Executive Membership. In terms of new member sign-ups in Q4, they were dramatically up year-over-year, up 22% in the fiscal quarter as compared to a year ago. In Q4 of course, we had 10 new openings this year; 5 of those openings, by the way, 2 in Australia, 2 in Taiwan and 1 in Japan. These added international ones accounted for much of that huge Q4 spike. But even without these 5, the 22% figure would have still been up 6%, so a pretty good showing for new sign ups. In terms of members at Q4 end, and I'll just give you Q3 end and Q4 end. At Q3 end, primary Gold Star was 24.3%; at Q4 end 25.0%; primary Business remained at 6.3%; Business add-on went from 3.85% to 4.0%; total 34.4% to 35.3% and including Spouse cards, 62.6% up to 64%. At Q4 end, Paid Executive memberships were $11.8 million, an increase of nearly $500 million, about $450,000, or up 4% in just the third -- in the 16-week fourth quarter. That represents about $28,000 a week increase in Executive Membership penetration. Executive Members currently represent about 1/3 of our membership base and a little over 2/3 of our sales. In terms of renewal rates, as I mentioned, they continue strong in U.S. and Canada, which is the core of our business. The Business members at Q4 end, as of Q4 end, we're renewing at 93.3%, up from 93.2% at the end of the previous quarter. Gold Star 88.1% versus 88.0%. And total 89.1% versus 89.1% due to rounding. Worldwide, it was 85.7% at Q4 end, down slightly from 86%. Again, that's a reflection of all these relatively newer warehouses over the past couple of years and generally a lower renewal rate, both overseas as well as given the newness of the concept in some of these markets. Renewal rates for Q4 -- let's see. That's it there, I'm sorry. I'll spend a minute now talking about the announcement this morning of the pending increase planned in annual membership fees. First, the planned increases relate to our U.S. and Canadian operations. In the U.S., our current annual fee for our individual Gold Star, our Business and our Business add-on memberships is $50 a year. The annual fee on both the Gold Star and the Business members has been at $50 since May of 2006 or a little over 5 years ago. The annual fee on a Business add-on membership increased to $50 earlier this year in order to conform with the 2 primary memberships. And now it, of course, is going to $55 as well. All 3 of these will be $55 effective on an annual basis, effective November 1 in the warehouse and effective January 1 with regard to member renewals. January renewals are mailed out near the end of November. Also in the U.S., $100 per year Executive Membership fee is being increased to $110. This is the first membership fee increase since the inception of the Executive Membership program in the U.S. in 1997, and a few years after that in Canada. In Canada, the current annual membership fee for both Gold Star and Business add-on members was already $50, $55 rather. And by the way in Canada, we talk Canadian dollars of course. And it was $50 for the primary Business member. So it's the $55 -- $50 primary Business member that will be raised to conform with the other 2, to all be at $55, again effective November 1 in the warehouse and January 1 in terms of renewals. And similar to the U.S. member program, the current $100 per year Executive Membership in Canada will also go to the $110 level at this time. In all, approximately 22 million members will be impacted by this increase, approximately 1/2 of them are Executive Members and the other 1/2 are the various Gold Star business and Business add-on. Please remember that membership fees are accounted for on a deferred basis. For example, approximately 1/12 of the increase fees from any -- our January renewals will be booked in the first month, with an additional 1/12 being booked in the succeeding 12 months. So increase in net increase fees in February renewers, the increase will be booked in February to the following January and so on. So the full impact of these increases in terms of how it hits the P&L is essentially a 23-month time line. That is, the last group of members to be billed at the new fee levels will be next December, with a booking of that $5 or $10 per year increase to accrue over that month and the succeeding 11 months. With regard to Executive Membership, the 2% Reward associated with the Executive Membership will increase from the current $500 per year cap up to $750 per year, based of course on eligible purchases. This change, we believe, and others will help us to maintain our competitive edge. Needless to say, we feel that the enhanced value of the Costco membership over the past 5 to 10 years far exceeds the modest $5 and $10 increase in the annual membership fee levels, and it will continue to allow us to bring our members even greater value on everything we offer. Going down the gross margin line, our reported gross margin in the fourth quarter was lower year-over-year by 34 basis points, coming in at a 10.54% of sales as compared to a year ago fourth quarter 10.89%. I ask you to jot down some line items in 3 columns. The line items are core merchandise. The second line item would be Ancillary businesses. The third line item, 2% Reward. Fourth line item, LIFO. Next quarterly adjustments, and then total. The 3 columns would be Q3 '11, Q4 '11 and then Q4 '11 again without gas inflation. Again, the huge volume that we do in gas plus the huge -- the 31% increase in prices year-over-year wreaks havoc on all the comparisons on a percentage basis, so we take out gas inflation to show you those numbers on an apples-to-apples basis. Going across merchandise core, in Q3 '11 year-over-year was minus 14 basis points; in Q4 '11 minus 24%; without gas inflation, that minus 24% would be plus 2%; Ancillary minus 3%, plus 6% and plus 12%; 2% Reward plus 3%, 0 and minus 3%; LIFO minus 24%, minus 12% and minus 12%; quarterlies 0, minus 5% and minus 5%; for a total of minus 38%, minus 35% and minus 6%. Mexico, of course, is also again -- for the first time in Q in fiscal '11 and therefore, in the fourth quarter as well, was put into the numbers. If you take Mexico out, it benefited all of these numbers by 3 basis points. As you can see, our overall reported gross margin was lower by 35%, that's what we reported. But as was the case each quarter, these figures required a little bit of elaboration here, and explanation. In the fourth quarter, our core merchandise, as I mentioned, was 24%. And the Ancillary business gross margins, principally Gasoline impacting it, contributed plus 6%. Our Gasoline business and its inflationary price trends during the fourth quarter this year impacts our Costco merchant comparison as I mentioned to you in the past. The sales penetration of higher-margin core business was down 2 percentage points in Q4 year-over-year, whereas the sales penetration of our Ancillary businesses, again mostly impacted by gasoline sales which is a much lower gross margin business to start with, was up 2 percentage points year-over-year in the quarter. So again the core business, Food and Sundries, Hardlines, Softlines and Fresh Foods, were up slightly year-over-year. Its aggregate gross margin hit was the minus 24%. LIFO as I mentioned was 12%. We continue to see year-over-year inflation as we did in Q3, although at a slower rate of impact in Q4 as compared to Q3. The minus 5 basis point quarterly amount -- and that's part of what I mentioned earlier in the call that in last year, we mentioned that the $0.97 figure included about $0.02 of benefits from a couple of items. There are a couple of miscellaneous items that again, we felt when we reported $0.97 last year that $0.95 was a more appropriate number with a couple of unusual items that actually benefited slightly our margin and SG&A. In terms of gross margin outlook, no real margin issues. Our inventories are clean, very good physical inventories at fiscal year end. We continue to be committed to driving top line sales as we enter the Christmas holiday season and into the new calendar year. In terms of inflation outlook and talking to our buyers, their view is that we continue to see and expect year-over-year inflation with Food and Sundries, Fresh Foods and in some non-Foods areas, although at a slower rate compared to the last 6 months. I will mention that in September, we did -- in terms of looking at our LIFO indices slight deflation, very slight deflation from the beginning of our fiscal year, so 4 weeks earlier versus the end of September. Again versus last year, we're still seeing some inflation, but in terms of how -- what hits the P&L in terms of LIFO, at least for the first 4 weeks we see essentially flat to very slightly down, a slight deflation. Moving on to SG&A. Our SG&A percentages, fourth quarter over fourth quarter were lower or better by 34 basis points, coming in at $9.83 this year compared to a $10.17 last year. Again, quickly jot down 3 columns and several line items. The line items are: operations, central, stock compensation or equity compensation, quarterly adjustments, total. Going across Q3 '11, Q4 '11 and Q4 '11 without gas inflation and operations plus 46 basis points, meaning it was lower by 46; Q4 '11 plus 44; and Q4 without gas plus 20; central plus 3 or lower by 3; Q4 '11 minus 2; and Q4 without gas minus 5, so higher by 5; equity plus 2, plus 2, plus 2; quarterly minus 8, minus 10, minus 10; for a total of plus 43, meaning in the Q3 year-over-year, we were lower by -- on a reported basis, lower by 43 basis points. In Q4 plus 34 or lower by 34; and without gas inflation plus 7 or lower by 7. Again, Mexico had a low to mid single-digit impact on those numbers for the quarter and the year, end of quarter and with and without gas. Again in terms of editorial, operations were lower or better by 44; again, a big component of this was due to the 31% increase per gallon for gas -- price per gallon for gas during the quarter. Just like with gross margin percentages were hurt, it correspondingly helped our core SG&A by plus 24, so the 44 would be plus 20 without it. Our central expense was a bit higher year-over-year. And really just a couple of line items, things in there on a year-over-year basis that were year-end changes, quarter-end, year-end accrual adjustments and what have you, nothing to really speak of. Health care costs in the quarter were lower by 2 basis points. U.S. healthcare costs, however, were up 14% in the quarter and 12% for the year. In terms of the factors that will impact our outlook for expenses and other things in fiscal '12, again the main items are going to be sales trends, health care, gasoline sales, inflation or deflation and to some extent, increasing penetration of our Asian operations, which have lower overall SG&A percentages. Next on the income statement is preopening expense. Preopening expenses were up $12.6 million higher or minus 4 basis points to the P&L, $9 million last year in the quarter versus 21.6. Last year in Q4, we had -- in fiscal '10 in Q4 we had 5 openings. This year in Q4 we had 10 net openings but 13 actual openings, so including the 2 relos and the reopening of our Makuhari, Japan location. In terms of asset impairment and closing costs in Q4 '10, last year, we had a charge of $3.3 million for the quarter. This year $2.6 million, so no real change there. All total operating income in Q4 '11 was up 10.5% year-over-year from $688 million last year to $762 million this year, an increase of $74 million. The bigger percentage increase -- a little bigger percentage increase if you consider last year's $0.02 that I mentioned that adds to earnings and this year's $0.04 LIFO hit. Below the operating income line, reported interest expense was about the same year-over-year, with Q4 '11 coming in at $35.8 million versus $34.7 million last year. These amounts of course mainly reflect the interest on our $2 billion debt offering that we did in February of '07. I will mention that beginning in mid-March of '12, which is about a month into our fiscal third quarter this coming year, we plan to use existing cash to pay down $900 million principal amount of that $2 billion, which was 5-year maturing debt. And an annual pretax saving to us, we estimate of about $44 million pretax or $0.06 a share. We get to the $44 million assumption based on an all-in rate for that 5-year, fixed-rate money of 5.37% and our current return on the $900 million that we used of about 44 basis points, so that's where we get the $44 million. And again, that'll start that in mid March of 2012. Interest income was higher by $16 million in the quarter, $45.8 million this year versus $29.6 million. Actual interest income, this line is interest income and other. Actual interest income was higher by about $8 million, a reflection of not only the increased cash but some increased interest earned on increased cash balances outside of the U.S. and some countries. The other $80 million is a combination of things from -- everything from marketing to markets and FX forward contracts that we use in some foreign countries to the fact that we have -- we now consolidate Mexico instead of putting 1/2 of its earnings on this line item, so taking the 1/2 out there and spreading it throughout the entire income statement, going from the equity method previously to now consolidated, as well as a couple of other miscellaneous items. And so overall, pretax earnings were up 13%, $684 million versus $771 million this year. Our company's reported tax rate this quarter came in at 35.3%, a little lower than last year's rate of 36.1%. A quick rundown of other topics. The balance sheet you should receive -- that was received, I'm sorry, in the press release as well of course, like always, you'll see some other information shortly that will be online. Depreciation and amortization was $273 million in the quarter, $855 million for the year, strong balance sheet as you guys know. Our AP percent as a -- AP as a percent of merchant -- as a percent of inventories, on a reported basis, it showed that last year the fourth quarter was 105% and it was declined to 99%. On a merchandise basis, so merchandise accounts payable versus our inventories, it actually went from 89% last year up to 91%, I think a reflection of slight improvement in increased turns and hopefully good negotiations with our -- by our buyers. Average inventory per warehouse was up $772,000 from $10,441,000 per warehouse a year ago as compared to $11,213,000, so it's about 7%. About 1/3 of this increase relates to the stronger year-over-year FX. Food and Sundries was up about $165,000, that's partly due to the inflation that we talked about in the past. The balance of the variance is basically spread among departments, again, good inventory showing. Overall, we feel good about how we came out of fiscal year end with very clean inventories and we feel good about our sell through so far in seasonal items and hopefully, we'll have a good season continuing throughout this calendar year. In terms of CapEx, in the fourth quarter it was $472 million. For all of '11, it was $1,290,000,000. We'd estimate that fiscal '12 CapEx will be in the $1.4 billion to $1.6 billion range, with increases from this level expected -- from that level expected in fiscal years 2013 and '14. That's a combination of -- we would expect increased expansion activity as we've got more in the pipeline as well as an ongoing increase proportionally of some of the overseas expansion, which tends to be a little more expensive in some of these very densely populated major cities. In terms of our dividend, in May we increased our quarterly dividend by 17% from $0.205 a share per quarter to $0.24. This $0.96 per share annualized dividend represents a total cost of the company of about $420 million. Our costco.com and costco.ca Canada, in total, sales were up about 12% for the year and up almost 15% for the quarter. In terms of expansion, I mentioned earlier we currently are planning about 20 for the year skewed towards the end of the fiscal year in spring and summer. Again of that net 20, about 1/2 half will be in the U.S. and 1/2 in international. This is always subject to a couple of slipping one way or the other, and so one extra and one in the U.S., one less or vice versa. In fiscal '12, if we're assuming we are in the 20 net new units, that'd be about 3.5% square footage growth. Also at fiscal year end, sum of U.S. total square footage stood at 84,415,000 square feet in our operations. In terms of stock repurchases, we currently have repurchase authorization with the Board approval earlier this calendar year to increase the authorizations. We currently have authorization of $3.7 billion. As you know in Q3, as I mentioned, we bought -- we spent $102 million buying back 1.3 million shares. If I just annualize that $102 million of buying over those 12 weeks, that would be about $440 million. I think if you annualize at 36 weeks, you're approaching $500 million rate of purchase. In Q4, we purchased 3.7 million shares for $294 million. Taking those 16 weeks and annualizing it, you'll get closer to the $1 billion, about $950 million at an annualized rate of purchase during the quarter. Long term, we continue to be buyers. On a regular basis, we're not going to predict up or down where the stock's going to go. But overall, we continue -- we currently believe in the outlook of the company and clearly, we've got enough cash to not only pay for ramped up expansion and an increasing dividend, but hopefully stock buybacks as well into the future. A quick reminder. Fiscal '12 is a 53-week fiscal year. The fourth quarter of '12 will consist of 17 weeks this year compared to a 16-week fourth quarter last year. And as I mentioned, our supplemental information pack, which includes some of the usual stats we posted on the Investor Relations site later this morning. With that, I'll turn it back over to Gerri and open it up for Q&A.