Vance Chang
Analyst · the Benchmark Company. Your line is open
Hi Todd, this is Vance. So another thing I would add is that. I'll give you an example, right, the type of things we're investing in. And then as we said in the past, our investments are really designed to drive and support long-term growth. And we are happy. We're pleased with the progress we're seeing so far. But a very specific example I can share with you is, for example, loyalty right, in order for that program to work, right? It's not just one single platform. We didn't overhaul the entire tech stack and that includes new website, new apps and payment function. And they get loyalty data platform, POS, cloud storage, CRM, it's the entire critical stack. And so some costs are implementation related, which are one-time i.e., one-time, right, that will be rolled off over time. A lot of our maintenance and software licensing costs going forward. Look, it's still related to the clear complete picture on loyalty. But as John mentioned great progress thus far with 5.5 million members and 5% of sales, right? So - but to your other question in terms of the levers we have to pullback. Look, the short answer is, of course, we have the levers to pullback with both G&A and CapEx. We've been through the worst during 2020, right? We know we've proven that we can protect our liquidity or fundamentals of the business playing the long game. So - also, as John mentioned, the key strategic advantage we have with our asset-light models that we could play the offense when everyone else is playing defense. But the levers are certainly there.