Good evening. My name is Andy, and I will be your conference facilitator today. At this time I would like to welcome everyone to the DaVita Second Quarter 2020 Earnings Call. All lines have been placed on mute to prevent any background noise. After the speakers remark, there will be a question-and-answer period. [Operator Instructions] Thank you. Mr. Gustafson you may begin your conference.

Thank you, and welcome, everyone to our second quarter conference call. We appreciate your continued interest in our company. I'm Jim Gustafson, Vice President of Investor Relations. And joining me remotely today are Javier Rodriguez, our CEO; Joel Ackerman, our CFO and LeAnne Zumwalt, Group Vice President. Please note that during this call, we may make forward-looking statements within the meaning of the federal securities laws. All of these statements are subject to known and unknown risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. For further details concerning these risks and uncertainties, please refer to our second quarter earnings press release and our SEC filings, including our most recent annual report on Form 10-K and subsequent quarterly report on Form 10-Q. Our forward-looking statements are based upon information currently available to us, and we do not intend and undertake no duty to update these statements. Additionally, we'd like to remind you that during this call, we will discuss some non-GAAP financial measures. A reconciliation of these non-GAAP measures to the comparable GAAP financial measures is included in our earnings press release submitted to the SEC and available on our website. I'll now turn the call over to Javier Rodriguez.

Thank you, Jim, and good afternoon, everyone. Thank you for joining us for our second quarter financial results. First I want to start as I did last quarter by acknowledging and thanking all of our teammates, especially the thousands of clinicians who provide our patients with life-sustaining care each and every day. The past several months have been amongst the finest and most exceptional chapters in our history, reflecting the compassion and the dedication of our teammates. The company's strong performance this quarter demonstrates the benefits of our patient-centric, comprehensive kidney care platform, beginning with CKD all the way through ESRD and transplant. The continuity of care that we offer our patients allow us to meet the patient where they are through offering modality options in the hospital, in the patient's home or in the dialysis center. We're now nearly six months into this pandemic. And if you were to walk into one of our centers, you still would experience a high level of energy and intensity amongst our teammates as they provide for the health and safety of our patients. We have supplemented our effective infection control policies by conducting COVID test for patients and teammates both within our lab, as well as with special partnerships with external labs. These physician and clinician-led efforts have enabled us to maximize the number of patients treated outside of the hospital, which of course is good for patients and has helped reduce the burden on hospitals. While we cannot know for certainty what lies ahead, I can say that we feel prepared to continue our work to keep our patients and our teammates safe. We had a strong financial second quarter. As a result, we're raising our adjusted earnings per share guidance for the year by $0.50 to $6.25 to $6.75. Our…

Thanks Javier. We had a strong quarter, despite the net headwind from our COVID response, primarily as a result of improved adjusted margins in our core Kidney Care business. Here are some specifics. Our non-acquired treatment growth slowed from 2.3% in Q1 to 1.6% in Q2. We believe the primary drivers of this decrease were COVID-related, as increased mortality and lower new patient starts were partially offset by a nationwide decrease in kidney transplants and lower missed treatments. We expect this net COVID NAG headwind to persist at least until this time next year. Total revenue was in line with our expectations as a result of lower volumes offset by higher revenue per treatment. RPT was up due to normal seasonality in co-insurance and deductibles and the temporary Medicare sequestration release, partially offset by lower calcimimetics revenue. As Javier said, while the long-term impacts of COVID remain uncertain, we did not see any net impact on our commercial mix quarter-over-quarter. There are a number of factors that we believe underlie this dynamic including among other things the job loss rate for our commercial patient population was lower than the national unemployment rate. Many of our commercial patients who were initially furloughed have since returned to work or expect to return to work. And finally we believe that our patients who were laid off have been enrolling in other commercial insurance such as COBRA and exchange plans at a higher rate than we have seen in the past. Adjusted operating income margin was strong for the quarter at 16%. On a year-over-year basis our margin expanded due to strong cost management across the P&L and an improvement in RPT. Calcimimetics contributed approximately $19 million to our operating income in the second quarter. Now let me give you some details about the…

Thank you. We will now begin the question-and-answer session of today’s conference. [Operator Instructions] Speakers, the first question is from Pito Chickering from Deutsche Bank. Your line is now open.

Good morning, guys. Thanks for taking my questions. If you can talk a little bit more about operating income guidance. Looking at the first half of the year at 16.2%, despite all these COVID costs and looks as though the implied, margin for the back half of the year is sort of between 12% and sort of 13.4%. So a pretty big decline. Can you sort of walk us through sort of how we would get there? Is it from the treatment growth sort of slowing down? Just walk us through the details of sort of how we get to sort of pretty big margin contraction in the back half of the year?

Sure. Hello, Pito. I'll take, Joel here. So if you take the middle of our range -- well again we're not guiding to OI but taking the middle of our guidance, I think you would calculate a roughly $175 million decline in OI from the first half of the year to the second half of the year. The three biggest components of that are the reduction in calcimimetics profits, which as we've talked about in the past most of our number are $40 million to $70 million. And by the way, that we do expect that number to be in the top half of that range. So most of that comes in the first half of the year. Second is the ballot initiative in California. We've talked about that as a $0.50 a share cost and that is primarily in the back half of the year. And then third, I'd point to COVID that while the costs associated with COVID could come down over the course of the year, the offsets would also come down. And we're using a pretty wide range of assumptions around what could happen in the back half of the year with COVID, but the back half of the year will have two quarters' worth of COVID while the first half of the year really only had one quarter's worth of COVID. So if you put those three things together, you'll get the vast majority of that $175 million decline. Couple of other things I'd point out. One is there were some relatively small onetime things in the front half of the year that aided OI and those could -- and there could be some negative onetime things in the back half of the year. And finally because of COVID and potentially other dynamics there are some costs that we didn't incur in the first half of the year and we think those could show up in the back half of the year and that could be anything from G&A projects to facility maintenance and those would be the other two components that would get you to that $175 million adjusted OI decline at the center of the guidance range.

Okay. And then as a follow-up can you talk a little bit more about the final Medicare Advantage rule? Can you sort of walk us through sort of how that impacts your negotiations with MA plans? When do you think you'll start seeing impact from the changing rule? Is it a 2021 event? Because of the multiyear contracts is more spread out. And in your discussions with MA plans, have you had conversations around bonus payments for better managing patients or is it too soon? And then finally what's the checks and balances on the MA plans? They don't certify a network that is too narrow.

Pito let me grab that. And Joel if you want to supplement it and you had several pieces if I miss anything please come at me again. The short answer is we don't know what the implications are. What we do know is that from a network adequacy there used to be an objective standard that had time and distance and now its subjective standard. It might mean nothing. It might mean that the plan's just now attest and life goes on as it did in the past. It also might mean that some plans might get aggressive and not have adequate standards in networks. So it's too early to tell. But from our perspective it is pulling out and discriminating against the ESRD patients because if you don't have the proper network adequacy you in essence are disencouraging enrollment. And so from our perspective it's just an unusual thing and it goes against the patient's rights. We waited for a very long time to have the ESRD patients be on equal footing to everyone and they deserve the right to pick MA just like anyone else. And so that was a disappointing part. As it relates to negotiations as you said we have multiyear contracts with most of our MA plans. We are working with them. We think that we combined can work well together, can work on MLR and could do really good things for the patients as it relates to coordination of care. But it is too early to tell as not many contracts have occurred. Did I miss any of your question?

No. But I mean I guess the last one would be what are the checks and balances? So if the MA plan has to self-certify what's the balance to make sure that they don't self-certify a network that is too narrow?

Yes. I mean that's part of the problem. But right now it goes into some kind of subjective attestation that they have proper network. And from our perspective of course what we're doing is keeping our radar up to make sure that the spirit of the law is adhered to. But we don't know how it will be enforced.

Great. Thank you so much.

Thank you.

Thank you. The next question is from Kevin Fischbeck from Bank of America. Your line is now open.

Great. Just wanted to maybe follow up on that I guess you mentioned most of your contracts are multiyear contracts. So does that mean that you're entering 2021 with relatively similar economics within your MA plans as you have today in 2020?

I think it's fair to say that. Yes, on any given year you have renegotiations, but it's the same every year. Once in a while they overlap. But it is a fair assumption. At this juncture of course, we still have the back end of the year to do negotiations. And there is a big appetite from us and from the plans on trying to do something that is useful and creative to the system so that we take more risk and provide higher end services to the patients. So we're still in the conversations. We'll see how it pans out.

Yes. And I guess it just happened a couple of months ago, so maybe not many contracts have been implemented. But I mean are you at all -- I assume you always have conversations with health plans. I mean, does it sound like they are planning for aggressive changes at this point? Or do you have any sense?

Yes. I think the reality Kevin is that everybody is trying to do something constructive as it relates to this opportunity for the patients to have coordinated care. And so the plans and us are trying to see what risk appetite they have, what can our systems do, what can their system do, but both sides have big appetite to do something that's useful for this patient population. And so we'll see how that pans out over time.

And is there a point in time this year where you think you would have a better sense of this on the Q3 call? Will you pretty much have good visibility as far as 2021 goes or do we have to wait until Q4 results?

I think it will take a little longer to play out because of the interplay of expirations and when contracts come up coupled with the fact that I don't know how COVID is going to impact negotiations. So if I had to guess I think it's going to take a bit longer than that.

Okay. And then Joel, I guess as far as your calcimimetics point, I guess you're saying that next year it will be neutral to earnings. So if you're making close to $70 million this year, the thought is that it should be a similar number next year. Is that the right way to think about it?

Yes. So look there remains some uncertainty for next year, but there was certainly a scenario where the OI went to zero. So relative to that, we feel like we're in much better shape and I'd say 70-ish is a reasonable midpoint of the range. That said, I would highlight one thing that's important for the way we're thinking about OI going forward, which is we have called out calcimimetics as something that I guess, I'd call nonrecurring because of the TDAPA period and the nature of TDAPA reimbursement it is not permanent. As this enters the bundle next year, I would consider the OI that we are generating from calcimimetics to now be part of our core OI because it has permanent funding. It's a permanent component of the bundle. We're going to stop calling it out and in my mind it will become part of our core earning power of the business.

And Kevin, I'll just add one point in case it's not clear for some. The reason why we don't have a precise number and Joel will give you a bit of a range is because CMS is going to adjust the amount with Q4 ASP and we don't have an exact number, we have an estimate.

Okay. That all makes sense. And I guess the way to think about it is that in the first half of next year, it will be a headwind. But in the back half of next year year-over-year it will be a tailwind because it will be uniformly spread out throughout the year, sort of, front-end loaded this year.

I think that's a good way to think about it.

All right. And then maybe last question. The -- it wasn't clear to me exactly. You mentioned about why the commercial mix was strong. I think you made some comments around your patients signing up for COBRA and buying alternative coverage that makes sense to me. But some of the other comments about less job loss and things like that. Can you go back over what you were getting at there? Why it would be the case that maybe so far at least that the job loss has been less impactful to your patients than it would be other -- than you would expect?

Sure. So there are three dynamics affecting mix. The unemployment question is one of them. So let me tackle that. And we highlighted three things. One is job loss in our population is lower than what we're seeing in the national averages. And we think that is because the employment mix or not exactly what to call it of our commercial population leans more towards things like government and education and less towards things like hospitality and travel. So the sectors that our employees, our patients work in have been less impacted by the economic effects of COVID. So that's number one. Second lot of the unemployment that we saw in our population was the result of furloughs rather than job losses and a lot of those have reversed. So those patients never lost their coverage and they're now back at work or they expect to be back at work. And third as our patients have lost their employer-based commercial coverage, they have worked hard to maintain alternative commercial coverage either through COBRA or the exchanges. And we're seeing that happening at a rate higher than what we've seen historically. That said, we don't have a lot of historical experience with exchanges, because the exchanges didn't exist, during the Great Recession in 2008 and 2009. So that's the -- that's why we're -- why we think, we're seeing less of a mix decline on commercial related to unemployment. I would also point out that, mortality is actually beneficial to commercial mix in the short-term, because older patients are passing away at a higher rate than younger patients. And government patients tend to be older and commercial patients tend to be younger. So that's helping. And then the decline in transplants is also helping. Commercial patients get transplanted, at a much higher rate than government patients.

Kevin, I'd just like to state one thing an overarching important part that we've learned, and that is that in talking with our commercial patient, it has really reinforced how hard our patients work to keep their commercial insurance and how much they value it. And so that has been an absolute clear takeaway from this period.

All right. Great. Thanks.

Thank you.

Thank you. The next question is from Andrew Mok from Barclays. Your line is now open.

Hi. Good afternoon. Thanks for the question. Just wanted to follow-up on, Medicare Advantage, as we approach the full open enrolment season what's the awareness level among your traditional Medicare patients that they're going to have the option to enrol in a private Medicare plan this fall? And relatedly, what are some of the patient education efforts you're doing on this topic? Thanks.

Yes. Let me grab that one. The -- as you would expect with any population and anything new the information flow is wide in range from the people that are up to speed to the people that are completely uninformed on it. And what we're working really hard to do is to have totally unbiased and objective training, that is customized to each person. So you can look at it from your personal perspective, because what's good insurance for one person might not be good insurance for the other, depending on what you have as a secondary coverage, or what your family needs are, or where you are in your life. And so our main objective is for people to have a balanced perspective that are aware of their choices and actually gets them to pick what's right for them. And the knowledge base is pretty much all over the place.

Got it, okay and then just wanted to follow up on the strong cost management in the quarter, can you put some numbers around some of the productivity and G&A gains you saw in Q2? And how much of that you think is sustainable, heading into 2021? Thanks.

Yes. So there's nothing in particular, I'd call out on either of those things. The -- there's -- I'd say, on the G&A maybe there's a little bit of a question on whether we're going to give some of that back in the back half of the year. And that's some of that half one over half two bridge that I put back -- that I pointed out at the beginning of the call. But there's nothing unusual that I'd call out other than that.

Okay. Thanks.

Thank you. The next question is from Justin Lake from Wolfe Research. Your line is now open.

Thanks. Good afternoon. Thanks for the question. First, just one more on Medicare Advantage networks, Javier, I was a little surprised when you answered previous questions saying you might not know how the networks look by your next call. And the -- my understanding of MA the plans have to put out their products by I think, its mid-October. If they were -- at that point don't they have to publish their networks? Wouldn't you know whether you're in or out of the network at that point, for 2021 at least?

Yes you're absolutely correct, Justin. So maybe I was answering a different question which is I think what I was answering is well you understand the sustainability of there's going to be macro changes. In the short-term networks, I don't anticipate anything major changing. I could be surprised, but I don't anticipate that. What I was answering is how it will change over time. And I thought that, by then we would not see how it will behave over an extended period of time.

Got it. So the takeaway is given your conversations and given how late, we are in the year already, you don't think there's much likelihood of DaVita being removed from a network in Medicare Advantage for 2021. But there could be some evaluation over time into 2022 and 2023, in terms of pricing and network design?

Yes. I mean, I said differently you have some add backs, but you won't have a significant part of the portfolio or anything. And so that will play over time. And so you are correct in your assumptions that in the fall, we will have clarity. But as you know, you could be in the network in the fall and then a month or two later you can be out of network. So I don't know how much you can bank on that fall in network statement holding for the future.

Got it. Thanks. And then, I wanted to ask about the -- I apologize if I missed this, Joel, but your revenue per treatment was up pretty significantly sequentially. Can you give us as much detail and that's with calcimimetics looking like its declining. So ex-calcimimetics, what's the number there and the sequential increase? And what are the kind of key drivers that you want us to focus on?

Sure. So, ex-calcimimetics it's between $5 and $6. We're talking quarter-over-quarter RPT change. A lot of that is seasonal. And think of coinsurance and deductibles and some lower bad debt associated with patients flowing through those, that is by far the biggest factor. The other stuff is just some, I'd say, typical bouncing around of MA mix and commercial mix and a little bit of pricing. It's mostly a seasonal impact.

Yes. Joel, the only thing I would add to that is, there's a little sequestration in there as well.

Yes. Yes. I forgot about that. Thank you, Javier.

Yes, me too. So that's a --

I am sorry, Justin, just to be clear, the number I gave backed out the sequestration. So that $5 to $6 was without sequestration. Sequestration is worth about $1.5.

Okay. And what was calcimimetics worth? Since, we're on this topic.

I know, someone was going to ask me that. I think it was $0.50 although, I'll get you that exact number.

Is that revenue or profit?

No, I'm sorry. Ignore the $0.50 number. The RPT from calcimimetics went from $9.55 to $7, so about a $2.5 decline as a result of calcimimetics RPT. The OI, so the dollar number went from $35 million in Q1 to $19 million in Q2.

Okay. And then, in terms of commercial mix and commercial treatment growth, you're saying mix was flat and therefore commercial patient growth was similar to overall patient growth? And mix didn't have much to do with this, in terms of that $5 to $6?

Right.

And is this a reasonable number to jump off of ex-calcimimetics? Is this a -- do you think this is a good number for 3Q, 4Q that we should think about?

I think it is a reasonable starting point, although, I think, you'll see that negative seasonality in Q1, you'd expect to see that next year. So don't use it as an annual run rate, but use it as a number for the next couple of quarters.

Okay, great. I’ll jump back in the queue. Thanks.

Thank you. The next question is from Whit Mayo from UBS. Your line is now open.

Thanks. I'm still trying to wrap my head around the implied core growth in the quarter. You guys usually have tremendous visibility into a lot of the expenses, as you set your original plan. And now, we're looking at a number that's much higher. So it certainly seems to imply that something got much better. So I'm really kind of curious what that is, because as we net out the COVID cost in calcimimetics to sequester, everything you've laid out, I mean, it implies, by my math, that the core OI was up 8% year-over-year. So I'm just trying to take a crack at this from a cost structure standpoint again. Is there anything else that you can point to that has come in meaningfully below what your original expectations were coming into the year?

So, Whit, if I were to try and to explain why the numbers are better than what we expected, first, it's all core margin. There's nothing unusual here. The business -- the core business is performing well. I would point to productivity being a bit better than we expected. Facility costs are a bit better than we expected. RPT is a little bit better, but that's offset a fair bit by volume being light. So, think of core margin largely driven by good cost management.

Okay. Is there any way to put numbers around either the COBRA or the exchange uptake? I mean, I presume you have a lot of data internally around your patients and their coverage. And I'm just sort of trying to wrap my head around the conversion rate into COBRA, because I presume that it's fairly high. So, I thought, I'd just maybe ask a little bit more directly the question.

I looked at the question you're asking we don't disclose it in detail. But I think what you're trying to get to directionally is, do we have a big spike in COBRA that in 18 months or in some date in the future that will come to roost. Is that fair where you're going?

No that actually isn't the premise at all. I mean, I think the debate in the marketplace to be perfectly candid is that you have -- you're very dependent on your commercial mix and so people have been concerned. And I think my point is that a lot of these patients find that they have alternative options and a great number of them a high percent buying coverage through COBRA. So it was actually -- the premise was totally the opposite.

Yes. I think what I would say is what we said earlier which is -- and I think it's consistent to what you're saying. Yes, our business relies on that patient population in an incredible way. We have been very impressed with the passion that our patients have to keep their commercial coverage in one way or another. And as Joel said, there's a big distinction between furloughed versus permanent job loss and we have seen that a good chunk of our patients that are working that were furloughed are back to work. And then out of the ones that had permanent job loss, which the number again was less than we anticipated many have had alternative coverage. I think that, covers the whole spectrum there.

No it's helpful. And maybe one last one and this is perhaps an impossible question but I thought I'd ask it. Javier what is a hypothetical Biden administration mean for DaVita and the industry? I mean the charitable premium rule has been sitting out at the OMB forever. I mean that was obviously, there under the prior administration who knows, if that revives itself I have no idea what the status of it is. And we rarely talked about public option Medicare expansion on these calls maybe we're all just smart enough to be more skeptical on policy like this. But I'd just be curious to hear your general thoughts about what Biden would mean?

Yes. It's a great question one that we've talked about. In general, what we try to do and we've done a decent job is to make sure that we're talking to both Republican and Democrats because our issue goes across both sides. I mean, the biggest change that we can think of as it relates to the policy is probably one of tax and whether they're able -- if there is a Biden administration whether you also have the Senate or not will obviously be a big driver of tax policy. As it relates to health care policy, as you know, it is a -- as you said a much bigger lift to change and we will of course be a part of it. But what we want to do is continuing to push and advocate for our patients and for integrated care regardless of who's in the White House.

Okay. Thanks, a lot.

Thank you.

Next question is from Gary Taylor from JPMorgan. Your line is now open.

I wanted to just come back to one topic that's been asked about a few different ways and I'll ask it a little bit different see if I can get a little more help. Obviously, an amazing job on expense management maybe 2Q is turning out to be the amazing cost management quarters. But when you had laid out last quarter up to an incremental $100 million of COVID expenses, which is like $13 a treatment certainly didn't think patient care costs would go up $0.62 sequentially. So I've heard the comments about the productivity the facility costs health benefits. I guess, could we just talk a little more about the source of the productivity? I know you would even for a period of time I think were paying an extra $100 a month to a fair number of your teammates and it's kind of the opposite of productivity you had set up some split shifts to sort of isolate COVID positive and suspected patients. So the whole orientation, I guess was this is going to be the opposite of a really strong productivity quarter and yet you've performed really, really well. So maybe just some examples of how you're finding this productivity and what sort of facility costs? And was the health benefits piece just your own employees consuming less health care and that was quite material. I know you've been asked several times. So just anything incremental would just help us sort of think about modeling going forward.

Yes. There's a lot going on and we're very proud Gary of the cost management situation. So let me try to be as helpful as possible because there are several things. First a clarification yes on our health care expenditures our teammates just like everybody else used less benefits on non-essential care. So that is one. Number two our caregivers' sense of purpose was really passionate and so therefore we had less turnover because people felt that sense of obligation to take care of our patients. And so the combination of economic need and appreciating a job, while so many people were furloughed and lay off and the sense of commitment to our patients had less training expense. And then the last thing that I would say is that also there were some of our teammates that were COVID positive. And so what we ended up doing is having to have basically in some places like New York and others where staffing was really at a premium. And so when you cohorted centers, et cetera which is what you're alluding to earlier sometimes those shifts were not as inefficient as we anticipated, because those shifts tended to be more full than once anticipated. And so if you have a full COVID positive shift even though it's cohorted, it's not inefficient. When it's really inefficient is when you have one or two patients in it. And so the cumulative math compounded over the quarter and we were very diligent in trying to manage it all.

That's helpful. Two more quick ones. On the $35 million legal charge was that related to any legal issue that had been historically disclosed in your filings? Or was this professional liability issue? Or is there any other color on that?

Yes, I'll take that one Gary. It was related to shareholder litigation that's been hanging out there for a bunch of years related to CPA. Our view is what we did was appropriate, but to just clean this up and move on we thought it was worth settling this. So it's related to that issue.

Thank you. And then just last one for me. And I've just forgot the difference between your 0.7% increase in treatments per day and your 1.6% normalized when you have the exact same number of treatment days 78.0, 78.0 so the calendar isn't driving that and I don't think there's been divestitures. So I'm just trying to recall how we square that difference?

Yes. There's a bunch of noise associated with divestitures and some other things, but there is one big movement that I would highlight there, which is we had a bunch of clinics that we deconsolidated as of the first of the year. And those are treatments that we would back out of NAG, but we don't back them out of the treatment count. And that's worth I think about 50 bps of the difference.

Okay. Thank you.

Thank you. The next question is from Matt Larew from William Blair. Your line is now open.

Hi. Good afternoon. I wanted to ask a little bit about the footprint. I think we heard on the first quarter that in terms of the footprint build, I think you said maybe wait and see in terms of what happens with industry volumes and what happens on the home side, and obviously 28 new centers. And then maybe added on to that after a couple of years of kind of a stagnant OUS number, I know there's a lot of rationalization going on. You've now added about 40 new centers OUS in the last four quarters. Maybe just an update in terms of development both on the U.S. and OUS side?

Yes. I'll take that one Javier. So most of the action is on the U.S. side as you would expect, the number there is a bit of a lagging indicator, because it depends on when we get certified by CMS. If you wanted to think about a number that tracked more carefully with the decision-making and the CapEx number, it would be based on when the clinics are completed what we call a certificate of occupancy, and you'd see that number much lower. So for next year, I don't want to give a range yet, but you'll see that number come way down again. And I think going forward people want to understand how we're doing in terms of building capacity and being capital efficient. I think the development CapEx number is going to be a better indicator of that than the clinic number that we've disclosed historically. And that's driven partly by this timing issue. It's also driven by the fact that we're building more home-only clinics, which tend to be cheaper and aren't in the clinic count that we've historically disclosed. So the message is the de novo continues to come down as NAG comes down as we move more to home. There could be kind of an additional delay associated with COVID partly, because of a temporary decline in NAG partly, because it's just hard to build clinics in the context of COVID. But relative to the commitment we made around capital efficiency, I think we're continuing to deliver on what we said we would.

Got it. That's helpful. And then I just wanted to ask a little bit about the comment you made around missed treatments. I know you mentioned that commercial patients tend to be higher in terms of transplants. But what do you see in terms of discrepancies amongst different payer classes for visit patterns did patients in the Medicare population tend to have higher missed treatments during this period and wasn't missed treatments much lower with commercial? I guess, just what does that look like amongst payer classes?

Yes. We didn't break it out by payer class. But one of the things that we are very happy about the fact that missed treatments went down during this period, meaning that our patients who are taking the virus very seriously they were taking care of themselves and then we were able to take care of them outside of the hospital. And so, I would have to say that the math -- the way the math works that it was across all payer classes, but I don't know that with certainty because I didn't divide it by payer class. But in general, we were very happy to see that hospitalizations went down for our chronic population in a significant way.

And then was there any change in terms of referral origin throughout the quarter? Or anything you see from COVID, I know normally about half your patients start dialysis in the hospital setting, but just curious as COVID has progressed and hospital visit patterns have changed a little bit, what you're seeing in terms of origination?

So I think your question is the way that we get our patients change meaning if there's less crashers into the hospital and going into our center first. And the short answer is that we have not seen a change a noticeable change in the way that our patients come.

Okay. Fair enough. Thanks.

Thank you.

Thank you. The next question is from Kevin Fischbeck from Bank of America. Your line is now open.

Hey. Just a follow-up on a couple of things. I guess first you obviously were at the low end of your treatment guidance for the quarter. It sounds like you're certainly below that for at least a few more quarters. How confident are you that this is purely COVID related and not a continuation of the decline I guess that we've been seeing in the last couple of years and you had a much higher growth rate. A few years ago, you've taken that down a couple of times. What amount of visibility do you have for this? Is this a temporary thing and we'll get back to the 1.5% to 2.5%?

Yes. Kevin, why don't I give you a little of the variables? And then if you want to attest the assumptions you can, because there is an interplay of several variables. And so in essence what would happen in the quarter is mortality increase. And as we've told you, it skewed toward the more older population. The acute volume -- the acute treatments went down and that's obviously in our mind because of nonessential care being delayed. So we think that that is absolutely COVID related. The incidents of our new patients came down as we talked to our nephrologist -- we tend to think just in a high level "Okay your kidneys failed you have to go dialysis." But the reality is that it's more nuanced than that. That you have some remaining renal function and sometimes your nephrologist has a decision to make are you better off starting dialysis with some renal function? So that you do better on that therapy. And right now during the pandemic they're saying "Is it better to start you off a little later?" So we saw our new patient incidents decrease. We of course saw no visitors because of travel restrictions. And then we saw a decrease in transplants because obviously transplants were shut temporarily which in essence was an offset and so -- and then as we already talked about, we saw missed treatments go down so that it was also an increase to volume. So when we net all of that and we give you what we expect in the back end, our assumption is that over time this is likely to normalize except of the impact on mortality over time.

So all that makes sense. Does that then mean like just kind of in response to the last question about how patients are coming in that you're not seeing more patients crash now, but you think that if this continues that we will then see that and not that that's a good sign at all, but it would be at least a good sign that fundamental demand is higher than what you're seeing?

Yes. And that would be all speculative. I'm just telling you what our nephrologists are telling us about their practices. And most of the practices for a little while obviously were shut down for the nonessential care that we're still rounding in the hospitals. So what we're anticipating now that we're talking to our nephrologists and their practices are back open is that they have not seen any dramatic change. And of course that's not scientific. We're just telling you what we're hearing from our nephrology practices.

Got it. And then I guess you talked earlier about how this quarter is coming better because productivity has come in better than expected. Is there a reason to think that these productivity gains cannot be maintained into a more normal operating environment if COVID starts to go away next year? Can you keep this productivity going? I don't think you mentioned that as one of the headwinds to 2021?

Yes productivity will be interesting. Of course, some of the things will go away. People will end up going back to the doctor and our benefit expense will go back up. As it relates to training expenses and retention, I think that will be highly linked to the economy and how that's doing and how people are feeling about valuing their job and the sense of purpose that we're giving them. And so I think in general, you could say it would -- it could stay and then you could make an argument that it'll go back to what it was. But I think it will be highly linked to what the broader economy is doing and how COVID is impacting the time.

All right. Great. Thanks.

Thank you.

Thank you. The next question is from Justin Lake from Wolfe Research. Your line is now open.

Thanks. A few follow-ups here. One, Joel your corporate and ancillary segments look down pretty materially 2Q versus 1Q. Just curious, if you can note anything there and how to think about those numbers in the second half?

Yes. I am trying to remember, if there's anything in particular. We had a severance charge built in. It was about $12 million, and I'm trying to remember if that was Q1 or Q2. I'll get you the news on that.

I'll answer it Joel. That was Q2 and that was in the corporate segment. Q1 had a large benefit in international, which is in the strategic initiatives segment from exchange rates and it swung a little bit the other way.

Yes. We had -- thank you, Jim. I appreciate it. We had $10 million of positive foreign exchange in Q1 through international and that swung to a $4 million negative in the second quarter.

Great. That explains it. Thanks. So then, back to Whit's question the -- obviously the -- on your comments around COBRA and exchange take up being greater. Given where the economy is going that's a pretty important swing factor. And obviously, it sounds like it's going better than expected. So it would be helpful to us to kind of understand where it's been historically, and where it is now? Could you share us just even round numbers?

Yes. Well, I won't give you round numbers, and let me make sure I'm answering the right question Justin. Are you asking mix of COBRA versus other commercial insurance?

No. I'm asking the -- you said, there's been a pretty material increase in the number of people signing up for COBRA exchanges when they lose their job versus what you've seen in other periods like this?

Yes. What I would say right now, without getting into details is I'll just reinforce what I've said that our patients are very passionate about keeping their commercial insurance for a variety of reasons including their family coverage and some believe that it enhances their odds of getting a transplant. And in some instances it's, obviously, the cheapest coverage with the most flexibility. And so, they're making those decisions carefully as they know it impacts their life in a nontrivial way since they consume so much health care.

And then Joel, you gave 2021 headwinds tailwinds.

Yes.

And you didn't mention Medicare Advantage accelerating growth as a tailwind to 2021. So I'm curious is your view that we shouldn't expect it to be impactful next year? I mean you don't think it's going to ramp versus what we've seen in the last two or three years? And if so, why not?

Well, I think we've been pretty consistent with what we've said about Medicare Advantage, which is we don't see 2021 as this huge inflection point in enrollment. We think MA enrollment will continue to grow. It could grow a little bit faster next year. But we've just had a different view than others in the industry. We think a lot of our patients are happy with their Medicare fee-for-service coverage. There is some level of inertia. And we just don't see it being this massive uptake in one year.

Got it. And I just think there's a pretty big delta between massive uptake and what looks like a couple of percent increase in penetration a year, maybe a little more. Right, so are you saying that you really think it's probably going to be the typical 200 to 300 basis point increase that we've seen in the last few years relative to what I think some might have expected it to be more like 500 plus?

Yes. Let me jump in, because you have as much information as we do on this Justin. What we can tell you is we're roughly around 25% of the Medicare patients are picking, have MA in our population. You probably have a better number than I do, but the industry tells is around 35%. And so everybody continues to say, will it be more than 35%? Are we going to get to 35% in year one of enrollment? And what we've consistently said quarter-over-quarter is that we think it will be more gradual and we think it's more gradual for some of the dynamics that have been said today that there's a patient population that's uninformed. There's a patient population that likes status quo, and so don't underestimate inertia. If you say, well, even though there might be a better product for me. I like my product or I'm satisfied with my product, and many people just don't have interest in switching, because they fear the unknown. And so, we're just saying change for some are hard and we think that it will be more gradual and we could be wrong. But what we want to make sure is there's a time where there was a lot of people saying that the change was going to be very, very fast and it was going to be a quick ramp up. And while they could be right, we don't think that that's the way it will play out.

Okay. Thanks for the color, guys.

Thank you, Justin.

Thank you. The next question is from Pito Chickering from Deutsche Bank. Your line is now open.

Hey, guys. Thanks for the follow-up. I'll keep this brief due to the time. Can you remind us of what your commercial pricing was during 2Q? And has it been relatively stable for 2020 so far?

I'm sorry, what is the question on commercial pricing?

Can you -- could you tell us what commercial pricing was? Did it increase in 2Q? And has what you've seen in the commercial pricing been fairly stable so far in 2020?

Yes. There's nothing to call out on our commercial pricing.

Okay. How much productivity that you guys saw in 2Q came from shifting people into the home setting?

I don't know the answer to that. Joel, do you know the answer to that? I mean, in general --

Yes. I think we're not going to get into the nuances of productivity changes on a quarter-to-quarter basis. I think the message we're trying to deliver is we continue to do a good job on cost management. It's driving good margins in the core but I don't think we're going to get into that level of detail.

Okay. And then last one here is I may have asked this probably earlier on the call, I guess opened up 28 centers during 2Q. To your point that's a lagging indicator of where things are going. If we think about sort of, 2021 in terms of the split between home clinics and standard clinics what's the right split as these eventually flow through into where you guys want to target opening in clinics?

I do not have the number in here, but Joel keep me honest that our number is roughly 50-50 on our growth for next year between in-center and home centers.

That is correct.

Perfect. Thanks, guys very much. I appreciate your time.

Thank you, Pito.

Thank you. The next question is from Whit Mayo from UBS. Your line is now open.

Thanks. You guys just have to cut us off. I've got one more because I've had several e-mails on the topic of revenue per treatment. And you reported $3.52 in the quarter take out $7 for calcimimetics we're down to $3.45. I calculated the sequester maybe being $1.60. So I'm getting down to $3.44 and you did the same math last quarter it was $3.38. So you've got $6 of growth in the second quarter versus the first quarter. So I guess the question is if your commercial mix is largely flat versus the first quarter. What drove that incremental improvement? I mean historically there's not that much seasonality in the pricing when we reflect back on prior year. So just trying to flesh out if there's anything else that might be influencing that number up?

Yes. So Whit it is largely seasonality. I think we're seeing a little bit more seasonality this year because of some bad debt dynamics. But I would say about two-thirds of that $6 and your math is pretty spot on is seasonality. The balance is I'd say normal fluctuations.

So when you say bad debt does this mean that patients have already run through their deductible? I guess I want to maybe understand a little bit more exactly what --

Yes. As patients run through their deductibles and their coinsurance and there are some other dynamics that play through in bad debt. That's exactly what it is. It's exactly what you'd expect I think.

Okay. Okay. But no other like payer settlements or anything unusual that --

Nothing else to call out. It was -- I think Justin asked me before is this a reasonable RPT to use to start your modeling for the rest of the year? And I think the answer is yes.

Thanks for the clarification.

Thank you. At this time speakers, we don't have any questions on queue.

Well, let me thank you for all the questions and thank you for the interest in the company and let me finish with three statements. Number one, I just want to reiterate how proud I am of the care and the accomplishment of the team. They are working non-stop and it is a beautiful thing. Number two our core business is strong. And number three we continue to make great strides on our capabilities to advance the care continuum across home hospital and in-center. We look forward to speaking to you again next quarter. Be well and stay safe.

And that concludes today's conference. Thank you all for your participation. You may now disconnect.