Michael Laphen
Analyst · Morgan Stanley
Well, thank you, Bryan, and good morning, everyone. We exit fiscal year 2010 feeling very good about last year's performance, and we begin fiscal 2011 optimistic on the prospects for the new year. Fueling our optimism are generally improving market conditions, along with our improved competitive position, validated by this year's record bookings. Our continued focus on meeting our customers' mission-critical requirements resulted in fiscal '10's successes highlighted on Slide 5. As Mike Mancuso will detail shortly, CSC had a very solid fourth quarter and an outstanding fiscal year '10. All of the key financial metrics, including operating margin, free cash flow and earnings per share were impressive. We successfully managed through a period that was extremely challenging for both our clients and ourselves. Our marketplace and competitive landscape continues to evolve at a quickening pace. For its part, CSC enjoyed the most successful year of our 50-year history with respect to new business bookings. Led by significant awards with Zurich Financial Services Group, United Technologies Corporation and Raytheon, we closed fiscal year '10 with a record-high $19.2 billion in bookings. 70% of these bookings are attributable to new logos and/or new services. A testimonial, I believe, to our ability to innovate and adapt to an ever-changing environment. Across the business, over 170 new logos were signed in fiscal year '10. The majority of these signings occurred in our third and fourth quarters, demonstrating real improvement in market conditions. CSC also improved its position in the Fortune 500 standings by moving up to number 138. This progression was accompanied by a significant strengthening of our financial position as we materially reduced the long-term debt, while increasing our final cash balance to $2.8 billion, up almost $500 million year-over-year. Notwithstanding the difficult economic times, we remain true to our strategic direction. We expanded our footprint in the growing markets of Latin America and China. Benefiting from strong marketplace synergies, we closed our first outsourcing deals since our recent acquisition in Brazil. A new service center in Tianjin, China expands our capabilities in this important market. We are also seeing a healthcare services market emerge in China, where with CSC is very well-positioned. During fiscal year '10, we continued to expand and improve our product offerings across the business. This included new industry-specific offerings from each of our verticals and a comprehensive suite of cyber offerings to assist clients in protecting their most sensitive data and defeating emerging threats. We launched an integrated portfolio of applications offerings and an array of Trusted Cloud and hosting services. Five new managed services offerings were also developed, including an exciting new virtual desktop and dynamic server offerings. Our new business success in fiscal year '10 provides solid evidence that these new offerings are being well received, not just by industry analysts but by clients in the real marketplace. Turning to Slide 6, I'd like to note the improvements we have achieved through our long-term focus on profitability. For the last several years, this management team has focused on improving the company's profitability, as well as cash performance and we have delivered real results. Operating margins again expanded this year, resulting in a 50 basis points improvement year-over-year. Over the last five years, our continuing long-term focus on profitability has elevated our operating margin some 195 basis points. These improvements have resulted from a host of factors, including improved operational execution, relocating work to wherever it is most efficiently and effectively performed, strictly managing our bids and bid decisions, exiting lower-margin businesses, improving the portfolio of business mix, and just proven old-fashioned monitoring and controlling costs, and we are not done. We've identified further fiscal year '11 initiatives in each of these areas, resulting in our guidance for an additional improvement in operating margin of 25 to 50 basis points. Turning to Slide 7, in our status on the NHS [National Health Service] program. CSC now has a significant positive impact on the delivery of healthcare in England. Our deployed systems facilitate the provisioning of care to over 15 million of its citizens. Our NHS program was very active in fiscal year '10. We deployed our systems and solutions to an additional 320 general practitioners' offices, 11 hospices, seven child health systems, 16 prisons and 15 out-of-hours facilities. Through our PACS [Picture Archiving and Communications Systems] contract, we now manage over 800 million digital medical images and studies. Through these deployments, we have created a significant install-based of healthcare solutions across the NHS in England. Turning to secondary care in our Lorenzo solution and its releases, I'd like to provide an update as to our current status and plans. Our first release of Lorenzo was Release 1.0. The clinical functionality contained within this release is now installed and operational at seven NHS trusts. In sharp contrast to the first go-live events at the early adapters, Release 1 deployment now occur with little press, although they remain quite important to the facilities involved [ph]. This and the initial go-live events, all seven NHS trusts, have chosen to expand their use of the Release 1 system, providing evidence that the product is delivering real value. Release 1.9 is the backbone of Lorenzo solutions. Significantly, NHS Bury, a primary care trust, went live in November as the first early adopter to use Lorenzo's care management functionality. Substantial progress has been made on the high-profile deployment of Release 1.9 at the University Hospitals of Morecambe Bay. UHMB has successfully completed their evaluation program. As has been reported in the media, there was a successful dress rehearsal test concluded this past weekend. And we're planning for a go-live at the end of May on a three-day weekend. In addition, we are proceeding with deployment preparations at several other trusts for subsequent go-live events. We are seeing a growing demand for the Lorenzo solution, and expect that subsequent trust go-live dates will be confirmed over the next month. Successful deployment of Release 1.9 will fundamentally shift the focus of this portion of the NHS program from the early adopter phase to the full-scale program of deployment. Through these deployments, the benefits of the program will be realized by the NHS, its patients and CSC. Elections were recently held in the U.K. and the change in the government has now taken place. The new government is looking to achieve budget efficiencies and value for money, while improving the services they deliver to their citizens. As you know, we've been engaged in contract realignment discussions that are consistent with these stated goals. With the changing government and personnel, we anticipate these discussions could extend into the summer months. Moving to Slide 8. I would like to share our perspective of the market and comments on our business outlook. Of course our Global Commercial business, we continue to see positive signs of recovery. While conditions vary by geography and industry, discretionary projects are returning and customers are more actively engaging in exploration of newer initiatives. We are seeing the U.S. market recover faster than those of Europe with the manufacturer sector still lagging. As these vertical and consulting markets continue to recover, we are projecting positive top line growth in fiscal year '11. We've expanded our portfolio of industry-specific offerings, includes such varied value proposition to SAP's solutions for the fashion industry, petroleum enterprise intelligence for the digital oilfield and pre-built scalable PLM [product lifecycle management] appliances for the manufacturing sector. At the same time, market awareness of CSC continues to strengthen. We continue to receive independent third-party awards that serve to validate CSC's leadership position with an important vertical and consulting market segments and demonstrate the growing strength of our brand equity. Our Outsourcing business remains strong. Applications, cloud computing, infrastructure virtualization and cybersecurity services are all active segments of the current market. We are also seeing the corporate restructuring resulting from the economic difficulty to the last two years, and stimulating demand for both BPO [business process outsourcing] and ITO [information technology outsourcing] services. Entering fiscal year '11, our qualified pipeline of outsourcing opportunities stands at $12 billion, up $2 billion year-over-year. Within our federal marketplace, federal budgets for Defense, Intelligence and Homeland Security remain constructive. While the headwinds of a prolonged federal procurement process persists, our Federal business pipeline remains strong with some $20 billion of awards currently scheduled to be announced by the end of fiscal year '11, again, up $4 billion year-over-year. This pipeline includes 41 qualified opportunities, over $100 million in value and provides us with a platform for revenue growth. Turning to Slide 9. Fiscal year '10 was an excellent year for CSC. With the difficulties of the markets over the last several years, many of our competitors have disappeared or have assumed different identities. While our competitive landscape has changed dramatically, CSC is exiting fiscal year '10 as a stronger and better company than we were just one year ago. Our product lines have been strengthened, important business have been secured, our balance sheet has been materially improved and we are enhancing shareholder returns by declaring a dividend. This management team takes particular pride in the dividend announcement. The confidence that we can adequately fund the necessary investments in technology and strategic acquisitions, while enhancing our returns to investors is a direct result of our long-term focus on improving margin performance and cash generation. Looking forward, we expect our progress to continue. We are projecting bookings in excess of $18 billion, top line growth of 4% to 7%, a further expansion of 25 to 50 basis points in operating margin, EPS of $5.30 to $5.40 and free cash flow greater than 90% of net income. At this point, I'd like to turn the call over to Mike Mancuso for further details on our fourth quarter, and our full year financials and our outlook for fiscal year '11.