Good afternoon. My name is Jason, and I will be your conference operator today. At this time, I would like to welcome everyone to the Electronic Arts Q2 2021 Earnings Conference Call. Mr. Chris Evenden, Vice President of Investor Relations. You may begin your conference.

Thanks, Jason. Welcome to EA's Second Quarter Fiscal 2021 Earnings Call. With me from their homes today are Andrew Wilson, our CEO; and Blake Jorgensen, our CFO and COO. Please note that, our SEC filings and our earnings release are available at ir.ea.com. In addition, we've posted adding slides to accompany our prepared remarks. Lastly, after the call, we will post our prepared remarks and audio replay of this call our financial model and a transcript. Now that, we completely revamped the earnings slides this quarter, they now contain all of the metrics and color that we historically have included in Blake's remarks. These changes free up time on the call for more analysis from Blake and Andrew and provide more opportunity for questions from you. Please let me have your feedback on this change. With regards to our calendar, our Q3 fiscal 2021 earnings call is scheduled for Tuesday, February 2. As a reminder, we post our entire year of earnings calls on our IR website. This presentation and comments, as our comments include forward-looking statements regarding future events and the future financial performance of the company. Actual events and results may differ materially from our expectations. We refer you to our most recent Form 10-Q for a discussion of risks that could cause actual results to differ materially from those discussed today. Electronic Arts makes these statements as of today November 5, 2020 and disclaims any duty to update them. During this call, the financial metrics with the exception of free cash flow will be presented on a GAAP basis. All comparisons made in the course of this call are against the same period in the prior year unless otherwise stated. Now, I'll turn the call over to Andrew.

Thanks, Chris. I hope this find everyone well and staying healthy amidst the ongoing pandemic. After the biggest first quarter in the history of Electronic Arts, our second quarter of FY 2021 showed continued strength with net revenue and earnings above our guidance. We are driving growth through the breadth, depth and quality of our new games, our industry-leading live services and expansion to more platforms and more ways to play. Let me first say, how thankful I am to our teams for their incredible work and everything they are delivering for our players. The well-being of our people remains our top priority. Even amidst these unprecedented circumstances, we are executing and building great strength across our business. Here are a few key examples. We delivered eight new games so far this year, and our network has grown to more than 330 million unique accounts as tens of millions of new players have joined to enjoy more of our amazing games and content. EA SPORTS continues to be a leader in sports interactive entertainment. Madden NFL 20 was the most successful game in franchise history last year and now Madden NFL 21 already has nearly 30% more players year-over-year from launch. Our FIFA franchise is engaging more than 100 million players globally. Even prior to launching FIFA 21 our FIFA franchise is having the biggest calendar year ever with our business across all platforms up 26% year-over-year in net bookings. FIFA 20 has reached nearly 35 million players on console and PC. FIFA Mobile continues to perform well and FIFA Online Asia broke engagement records across China and Korea in Q2. We just launched FIFA Mobile in Japan in October, as we continue to see significant international expansion opportunities for our FIFA franchise. We continue to have an outstanding relationship…

Thanks, Andrew and I will echo what you said earlier which is we hope all of you on the phone are healthy, your families are healthy and you're dealing with this amazing challenge. We continue to be unbelievably impressed by how our teams have actually delivered. And Andrew talked about that and it is just a testament to the strength of Electronic Arts. As you know from Chris' introduction, we're trying something a little different with our earnings call this quarter. And you should listen to my prepared remarks in conjunction with the expanded presentation we've posted on our Investor Relations website earlier today. It contains the metrics and the color I would normally read and bore you with. But hopefully, it gives you a lot more information than maybe you might hear through the call. This approach gives us more time for analysis and more time for your questions. So with that I'd like to briefly highlight a few points. We came in well above our guidance for the quarter. The beat was driven by our live services led by Madden Ultimate Team and FIFA Ultimate Team. First week sell-through for Madden was up nearly 20% year-on-year and this after Madden NFL 20 turning the best year ever for Madden on console. This is also the first time we linked Madden Mobile to console Madden and we saw hundreds of thousands of mobile players registered in the first tranche of Madden NFL 21 buyers. Credit is also due to the Respawn teams and the quality of the content that they have been adding to Apex Legends. Apex Legends net booking came in 24% above what we had last year and is off to an incredibly strong start in Q3. We started the year expecting Apex Legends to deliver $300…

Thanks, Blake. Games are becoming essential trait of the digital lifestyle for people around the world. With more players than ever continuing to connect and engage through our franchises, our business has grown significantly this year, and we are confident of projecting meaningful growth into FY 2022 and beyond. We hope everybody stays healthy and enjoy some great games this holiday season. And now Blake and I are here for your questions.

[Operator Instructions] Your first question comes from the line of Alexia Quadrani from JPMorgan. Your line is open.

Thank you so much. I'm curious to what trends you might be seeing in Europe and the U.S. now that we see kind of resurgence in COVID-19 cases. Do you think that the second wave potentially could be a bit different than what you saw kind of earlier this year? In the sense, people may have more pandemic fatigue and maybe less of a tailwind for sort of engaging in video gaming?

Yeah. Let me jump in first. I appreciate the question. It's a good question. I think the thing to note is unlike say March, when virtually the whole world shutdown at the same time, we're seeing stages of changes in different communities around the world. And so we don't expect that we would see the surge that we saw before. But we also know that, as we get into winter, flu season other things. And I don't want to predict the COVID path, because that's way out of my expertise. But we do know that people will continue to gravitate to online entertainment. And what we also know is that, much of the traditional entertainment i.e. movies, TV have been stalled because of the COVID situation. And so, people will drift towards more and more online entertainment, which we know they're going to engage in, because we've seen that in the past. And we will continue to do things to try to help people understand, why it is a great way to engage with things they love be it sports, be it the Sims be whatever it is. Hard to say and I will tell you we have been very careful, not to try to predict that in our guidance. And thus, the reason that we've provided the guidance, we've provided because it is a world in which we have never been in before. And so trust that, we'll keep investors and the sell-side up-to-date, as we see things, but we want to also be really careful, because of the world that as I said, we just don't have a lot of history in. And we want to be really careful, but we also want to know that, we are one of the most important entertainment vehicles, for people during this difficult time.

Thank you. Maybe just a quick follow-up if I may. Any update on the outlook for China game approvals for Apex?

It is a very hard thing to predict. What we know is with our partners in China, we are very optimistic. But guessing approvals is really difficult. But we're optimistic. We believe that, this is something that we can ultimately get approval on. But more importantly remember the mobile game for Apex outside of China, China doesn't require approval. And so it's more about making sure the game is correct, testing the game and then rolling it out in the key markets. And we're pretty confident on all of those. As we talked about, the Japanese market is one of the largest markets for Apex, second largest in the world. We believe that there's a huge opportunity for mobile in that market. And so, we will continue to focus on, where we think those largest markets are for early rollout. And we'll keep people informed, as we start to test the game. And get it into the market. But I think as Andrew said, in his comments, we believe that's coming in the coming fiscal 2022. And we're excited -- we're very excited about the opportunity there.

Thank you so much.

Thanks.

[Operator Instructions] Our next question comes from the line of Alex Giaimo from Jefferies. Your line is open.

Hi. Thanks for taking my questions. Andrew curious if you could provide any more color on the EA PLAY partnership, with Microsoft Game Pass, I guess why does the partnership make sense for EA? And why is it appealing? And then Blake if you could just provide any broad commentary around, how the economics of that deal works? That would be helpful. Thank you, guys.

In terms of why it makes sense for us, again our objective from the very beginning has been to ensure that players can access our subscription on any platform, in any way that makes sense for them, to the best value gaming opportunity in the marketplace. We have strong partnership with Microsoft and Sony and Steam. And of course we have our own platform with EA PLAY. And as we looked at it we saw this as an opportunity to build, an access point for our EA PLAY subscription on the Microsoft platform. We saw it as a way to give gamers easy and frictionless access. We will -- as part of that this is not just putting our games at Microsoft subscription, this is actually an entitlement to the EA PLAY subscription. And as a result of that the relationship that we have, with those players who make those subscriptions, they will be the same as if we sold it outside the platform. So you'll continue to see us think about our subscription broadly across platforms. And making it available to any player wherever they want, in any way they need, with as little friction as possible.

Yeah. What I would say is that, I can't give you details on the exact economics. You can imagine that, Microsoft wanted us to be part of their subscription. We thought it was a great opportunity and there's a positive economic impact on that. When it comes to giving guidance next year, we probably still won't give detail because it's not that big of an overall business. I think to Andrew's point is the real goal is how do we grow our subscription and also help Microsoft grow their subscription. I mean this is a great partnership with them. And we're really looking. We are – think about it as we're in the very early days of the industry on subscriptions for games and we're doing everything possible to help consumers understand, why it is a great potential for them to either be introduced to new games, play the games they love or play games for a great value. And so more to come on it but you should also trust – we don't do anything for free. So we – and Microsoft to figure it out the right way I think the economics work for both of us and that's how we've approached it.

That’s helpful. Thanks, guys.

Thanks.

[Operator Instructions] Your next question comes from the line of Mario Lu from Barclays. Your line is open.

Hey, thanks for taking the questions. I have a couple on Madden. You guys mentioned that Madden NFL 21 has 30% more players year-on-year. I understand that the title has a new mode this year called The Yard. So any color you can provide on how that mode is performing and if it was a driver to either player or engagement growth. And just in the future are there any plans to monetize either The Yard or for FIFA the Volta mode directly? Or do you think it's just best suited as an engagement enhancer? Thank you.

Great question. Again, when we think about Madden and we think about FIFA for that matter, we really think about as a platform to bring the fans of these sports together to engage in interactive consumption of the sport. And 10, 15 years ago we would have had multiple games, arcade style, simulation style, management style, that we would put in the marketplace as separate packaged goods. As we've really transformed our business into the world of digital as we've moved the experience from product to service for our players, what our players have also told us is they want us to keep them together. They want to come together, regardless of what format they're engaging with. And so as we continue to develop the Madden franchise, as we continue the FIFA franchise, you should expect that we'll continue to add these new modalities of play to the product or to the service. What we've seen so far this year in Madden is there's been really good and strong engagement in The Yard. It's early – it's still early in its life cycle. But it's offering this opportunity for people to come into the franchise in a new way and play a more casual experience. If they haven't really wanted to engage in the full 11 V11 experience that he is going to buy. But it also allows our harder core players to do something a little different, a little more social and a little faster paced than the traditional Madden game. And so overall we feel like it adds a substantial element to the overall player experience both for new players and returning players. And the same has been true for Volta inside of FIFA. In the context of cosmetic sale items we'll start to experiment with that. What we've seen across the industry is when done right the purchase of cosmetics that allow you to individualize and personalize your experience and build status in that environment as you play with your friends have been really, really well received. We expect that will be no different in Madden and FIFA over time and we'll start to work with our gaming communities as to what are the right things to them? What kind of cosmetics they look like? What are most authentic and relatable to the sports that they're playing in? And what gives them the opportunity to be unique in these large growing communities?

Okay. Thank you.

Sorry, Jason I don't think we have any more questions in the queue, right?

My apologies, we are going to do one last…

We still got one, okay.

[Operator Instructions] We do have a couple more questions. Your next question is from the line of Stephen Ju from Credit Suisse. Your line is open.

Hey, guys. Thanks for taking the question. So I think this was almost back in July. I think you guys hired a new head of Mobile games, I think Jeff Karp, I believe. So I'm just wondering what you think he's going to do, that's different versus the prior management of that segment. Because I think we've been kind of waiting for some of your larger franchises to become hits on Mobile as well. So what you think the road map is going to be for the future for these entertainment properties to reach an audience that's hopefully multiples of what you have now? Thanks.

Great question. And we're really happy and excited to welcome Jeff back to the organization. He has been an EA veteran and held very senior leadership roles in the company some number of years ago, but spent the best part of the last decade in kind of mobile-first organizations and comes back to us with unbelievable experience and tremendous expertise. And we are now -- you heard me talk about six new FIFA titles. You hear us talk about the push with Apex Legends. What I would tell you is, Jeff has come back and made three core assessments. The first is that we have an existing portfolio of games that are tremendously profitable, but have significant more opportunity for engagement and monetization than we're presently doing with some changes to the organization and some changes to how we run those live services. And he's already started to work with leaders and we brought a number of new leaders from across the mobile industry into our company and they are going through each one of our franchises and looking for opportunities to deliver new content, new experiences and new services to players that will drive higher engagement and result in monetization in our existing franchises. The second thing he has done has come in and said, there are a number of key franchises like FIFA who have unbelievable exponential opportunity around the world. And he's put in motion a series of internal development and external development that will really start to execute against our big franchises like FIFA and some others that we will be able to talk about more soon. And then the third thing is, he also has a tremendous network out there in the mobile sphere. And there are a lot of great developers out there who…

Thank you.

Your next question comes from the line of Robert Berg from Berenberg. Your line is open.

Hi. Yes. Thanks for question. I'm just on next-generation interestedly here, you're thinking behind the free next year upgrades that you're offering for FIFA, for example versus the higher price that some of your peers charging to their games, and how you set it on your current strategy? And then a quick follow-up with whether you think that even with the free upgrade path the next-gen consoles is delaying the purchasing decisions of any of your players even in a few weeks or months? Thanks.

Yes. I would say, I mean, we've always known and we've seen over history that people will delay purchases without gap. I mean, it's just -- it's natural in a console transition. But I would also remember that there will only be a small amount and this is not a negative on Sony or Microsoft business is just a reality of how many consoles they can produce. Dave I think both publicly talked about eight million, 10 million, 11 million, 12 million consoles in the market between now and the end of March, because that -- it's just reality right? So we know that some people will wait, but also some people will upgrade over time. And the reason we did the upgrade program is, we wanted to make sure people felt that they would be comfortable buying the Gen 4 version and the notion that they would be able to upgrade without any problems. And it's all about the consumer experience, it's about making sure you're staying connected to your social network that plays the same game that you're playing. And we didn't want anyone to feel like for some reason because they didn't want to -- or they wanted to wait for a new console that they didn't fall out of the key component of what is so important in our games, which is the ability to play with your friends. And it's not much more complicated than that. We do think if we look back on past console transitions, we know that it will take time to build the inventory and the level of new consoles. But we also know based on what we've seen in the new consoles, it will add incredible opportunities for us to build better and better games over time because of more power, and that's what we're really excited about. And as we've talked about we will build a series of games this year and continue to add to that no different than we've done in past console cycles. And I think the rest of the industry is that way. And that's how people approach it, but it is where it gets really, really exciting a year or two years from now, because I will tell you games are going to be unbelievable when you start to see them a year or two years from now in the new consoles.

And a quick follow-up if I can. The games are going to be hopefully as I believe what you said, do you think that warrants a higher price point in the future?

Yeah. I mean, I don't really want to weigh in on that yet. We've always said that games are getting more expensive. The experience is getting deeper. The time that people are playing games is getting longer. One might argue that that might require a higher price point over time. But we'll address that as we get closer to more games coming into the next-gen console transition. And what I default back to is let's stay focused on the excitement of what we can do with the new games and price will follow that. We'll figure that out. And I don't want people to read into that. We're going to raise prices or not. We don't know yet. What we do know is we're going to be able to do a lot more things with the new consoles and our partnerships with the new console Sony and Microsoft and others that are making the consoles.

Perfect. Thanks so much.

Jason, could you give us the next question please?

My apologies, I was muted. Your next question comes from the line of Andrew Uerkwitz from Oppenheimer. Your line is open.

Hey, thanks for letting me take the question. I have a couple of questions. The first one is could you give us a little history lesson on the impact that new consoles have on sports titles? It seems that the new powerful consoles could do a lot pretty quickly for ball physics and bodies and crowds and audiences. So do you normally see a pickup within the sports franchises in the first couple of years of a console cycle?

Yeah, I'll let Andrew answer that because he's lived this a lot more than I have.

The short answer is yes. I've been doing this for a long time now. And most of my career before I was fortunate enough to have this job I was building sports video games. And so I went through a number of consoles. And I would tell you not only do we see the market grow considerably. If you go back and look through history every console transition meaningfully grows the market and top-tier frontline sports games almost always drive a lot of that growth and benefit from the growth in player engagement as those console transitions move through and a bigger market buys into the new console generation. We think about game development in terms of kind of what can you do with a core technology level what can you do at a future level? And what can you do at a social level and as we've gone through generations, the intelligence and the believability of plays in a sports game it's had a step change in immersion and authenticity and realism each console generation. If you go back you want the history lesson PS2 was all about can you make athletes look like the real-world athlete? PS3 or the next-generation was all about can you make the moves like real athletes. The generation that we're now is can you make them remote like real athletes? And as we look at the next-generation of platforms, it's can you bring all of those together and add a level of intelligence to those players that upholds the suspense and this belief that you are in fact engaging with real athletes in a real game on a real pitch. And so I expect that we will continue to do and drive unbelievable new development in the context of the base technology that…

Awesome. I appreciate the enthusiasm for the game technology. It's great color. And if I can just sneak one more in? Blake, last quarter you mentioned you remain very interested in M&A and want to be active there. How should investors square that thought with the buyback and the new dividend. Can you give us your latest thoughts on M&A?

Yes. I would not connect the dots between the buyback or dividend with M&A. I mean we -- I think you all know we're on a consistent path of buyback and we paused it at the end of the last part of the buyback program when we finished it at the end of March because we were going into COVID and I think we were pretty transparent with people that it wasn't just a street issue. It was also a concern around how our employees thought about, how we are spending our money. And we feel more confident of that today. And in fact, I would say we feel more confident because we've added the dividend. Now the reality is, if we're talking about the buyback level and the dividend level we're still either under or coming close to our annual cash flow. And we have substantial cash on the balance sheet and substantial debt capacity. So don't read into that as the inability or lack of desire to do any acquisitions. We are incredibly focused on what could we buy, but at the same time, we're also focused on making sure we don't destroy shareholder value in buying and doing an acquisition. And I don't want to comment on any individual acquisitions, but it's a balance of driving growth but at the same time, being responsible with your guy's capital because that's with investors' capital because that's what really matters to us. What I would say though is, the one thing to read into the buyback and the dividend is an incredible confidence in the business. And that's not short-term confidence because that's not how we operate the company. I remind people we increased our guidance by almost $500 million at the end of the first quarter. And if…

No I think that's -- I think that's great color. I appreciate that. I think that's a lot of the questions I've been getting so far tonight. Had a mixed feeling, but I can't even predict what I'm having for dinner tonight. So great quarter and we'll talk to you next month.

Thank you. Chris any more questions in the queue?

There certainly is. Your final question comes from the line of Alex Giaimo from Jefferies. Your line is open

Thanks, guys. Thanks for let me hop back on. We've seen a lot of game delays in the space recently and even on the AAA side. So, just curious as you think towards next year in Battlefield obviously that's a big theme for fiscal 2022. So just curious if you can provide an update about how you're feeling about the development process? And if there's any risk a year from now that maybe that game doesn't launch on time? It would be helpful to get an update there. Thank you.

Yes. Great question. Again, if you look at our prepared remarks and the conversation we've had today, we've launched eight games and over 200 live services and season seven of Apex Legends during this time. Working from home is -- there's no doubt it's extraordinarily hard and we're doing all we can to support our teams in any way we can. There are some benefits that come from having our scale and having our organizational structure that allows us greater fluidity of our talent. We're able to move talent from project-to-project. We're able to kind of leverage our scale in the development process. And you've seen that play out this year in our ability to launch as much high-quality content as we have. And even as of 11:00 a.m. this morning, season seven of Apex Legends is on track to be our largest launch day since the launch of the product. Steam in the first rolled out performance has been extremely strong. Our new champion edition is already a top three bestseller on Steam. We've had the most minutes watched on Twitch since the launch of the product. So another testament to just the unbelievable, inspirational capabilities of our teams and our ability to continue to deliver amazing games experiences and content in the face of these ongoing challenges. As we think about Battlefield next year again you heard me talk about we're doing internal play testing. We're starting to go out to our community and get feedback. I was part of the product review last week. We have rallied that entire studio around the development of Battlefield specifically. We've given them an extra year of development. You'll remember to ensure that they can in fact build a true next-gen vision around that game. DICE is one of the most talented studios on the planet and we've been able to add leadership from our EA SPORTS business and David Rutter who understands both live services and the rigor of development. We've brought in talent from across the industry who have really bolstered our belief and our confidence in our ability to launch that game next year. So lots more to come in the next couple of months. But even in the face of challenges I think we've demonstrated an ability to launch amazing games and content. I feel really, really good about the content we're coming next year. And part of why we have the confidence in FY 2022 that we have to grow off this year which is going to be an unbelievably extraordinary record year for us is because our scale and our organizational structure and our amazing talent, our amazing people are really coming together to deliver amazing content next year.

Thank you.

So with that I'll turn it back to Andrew just to a couple of closing remarks. I do thank everybody for spending the time and the commitment on following us. And obviously you know you can always connect with Chris, Aaron, myself and others on any questions, but I'll turn it back to Andrew.

Yes. And thank you everyone for joining us and we do hope you stay safe and healthy in what appears to be a second surge of COVID in parts of the world. What I think you've earn from me today is extremely confidence in where we're at right now and where we're going for our business. We've had strength and growth in our business this year already forecasting 11% growth year-over-year for FY 2021. We've launched great new games in content FIFA, Madden, Apex Legends, The Sims all continue to be major growth drivers and we've got further expansion opportunities this year and beyond. We are excited for the upcoming console launches. New hardware has historically always grown the market and offers us another opportunity to grow FIFA and Madden franchises with our next-gen games and we're projecting continued growth in fiscal year FY 2022 and beyond with an expansion of our sports portfolio a double down in mobile extension of our live services and of course, a new Battlefield game. So thank you for being here today. Thanks for your questions. Be well. Thank you so much.

That concludes today's conference call. Thank you everyone for joining today. You may now disconnect.