Badrinarayanan Kothandaraman
Management
Right. And if you actually go to our website and if you go look at a particular zip code and if you type that in, you can see the platinum, gold and silver installers in that area. You can actually see how they're sorted. You can see the ratings, public ratings, that they have. Now your question was how is it embedded into the platform. We are in the process of releasing the platform. We haven't released it yet. It's going to take us a little bit more time. But the way we are thinking about is, for example, if a homeowner from a particular zip code, he approaches Enphase, Enphase will give him -- would show the Enphase installer network in that area. The Enphase installer network, the way we will prioritize this, obviously, by the people who service the homeowners with the highest Net Promoter Score. Highest customer experience. So therefore, what we would do is we would have an algorithm, which picks the right installers, a few of them, maybe 3 or 4 to show the homeowner, so that the homeowner makes the right decision on what is good for him, but it will be based upon the Enphase installer network. It's also important to know that these installers have actually given all of the details that a homeowner would like to see when they are making a decision. And the detail means for example, which zip codes they service, what is their pricing, upper end and the lower end of pricing per watt for solar. What is their pricing for storage? What are their preferences? Are they -- is the installer okay to utilize AC modules? What -- if we do upgrade programs, what are the rates that he's going to charge the homeowner? So we are building a comprehensive database, the 400 installer database is going to be very comprehensive because that will be the basis of the digital platform. When a lead comes, the data will be automatically taken from the platform from those installers and that installer data will be directly shown to the homeowner without interference from Enphase. All we choose is the best homeowner experience. Nothing else. So that's our philosophy, and we don't need to do more. I mean, we don't need to do more work before we release it. And we need to add several tools, our installers, our EIN, Enphase installer network. They get priority to tools that we have. For example, if we have a solar and storage design software, they will receive special priority depending upon their tier, whether it's platinum, gold or silver. Similarly, if we introduce a permitting service, they will get special priority. That's the whole point. We want to build a very high-quality network that services -- their job is to service their homeowner with the best customer experience.