Good afternoon, and welcome to the Elastic Third Quarter Fiscal 2024 Earnings Results Conference Call. All participants’ will be in listen-only mode. [Operator Instructions] After today's presentation, there will be an opportunity to ask questions. [Operator Instructions] Please note, this event is being recorded. I would now like to turn the conference over to Anthony Luscri, Vice President of Investor Relations. Please go ahead.

Thank you. Good afternoon, and thank you for joining us on today's conference call to discuss Elastic's third quarter fiscal 2024 financial results. On the call, we have Ash Kulkarni, Chief Executive Officer; and Janesh Moorjani, Chief Financial Officer and Chief Operating Officer. Following their prepared remarks, we will take questions. Our press release was issued today after the close of market and is posted on our website. Slides, which are supplemental to the call, can also be found on the Elastic Investor Relations website at ir.elastic.co. Our discussion will include forward-looking statements, which may include predictions, estimates or expectations regarding the demand for our products and solutions and our future revenue and other information. These forward-looking statements are based on factors currently known to us, speak only as of the date of this call and are subject to risk and uncertainties that could cause actual results to differ materially. We disclaim any obligation to update or revise these forward-looking statements unless required by law. Please refer to the risks and uncertainties included in the press release that we issued earlier today included in the slides posted on the Investor Relations website and those more fully described in our filings with the Securities and Exchange Commission. We will also discuss certain non-GAAP financial measures. Disclosures regarding non-GAAP measures, including reconciliations with the most comparable GAAP measures, can be found in the press release and slides. The webcast replay of this call will be available on our company website under the Investor Relations link. Our fourth quarter fiscal 2024 quiet period begins at the close of business on Tuesday, April 16, 2024. We will be participating in the Morgan Stanley Technology Meeting and Telecom Conference on March 6 and the Wells Fargo, Software Symposium on April 10. With that, I'll turn it over to Ash.

Thank you, Anthony. Good day, everyone. And thank you for joining us on today's call. Elastic delivered another strong quarter. Our results reflect our continued execution, our ability to deliver differentiated product innovations, our maniacal focus on our customers, and our attention to managing the business with discipline. The trends we saw over the first-half of the fiscal year continued to drive momentum in our business in Q3. First, customer interest in generative AI remains strong, and as customers become more educated about what it takes to build generative AI applications, they're increasingly able to appreciate the advantages of our platform relative to pure play vector database vendors. Second, we saw continued momentum in platform consolidation as customers chose the Elasticsearch platform to displace incumbent solutions for multiple use cases, particularly in log analytics and SIEM. Lastly, we saw continued stability in cloud consumption patterns as customers increased their consumption against their previous commitments. These trends reinforce our confidence in the business and in our future growth as more companies choose our search analytics platform as a core part of their IT infrastructure stack for log analytics, SIEM, and Gen AI applications. I'll talk more about these trends and share some customer success examples driving our growth in a few minutes. First, let me start with a review of our financial performance. I'm pleased with our strong momentum and execution that drove our third quarter results. In Q3, revenue grew 19% year-over-year, with Elastic Cloud growing 29% year-over-year, driven by continued customer traction in the cloud, and consolidation onto the Elasticsearch Platform. We also exceeded our profitability guidance with a non-GAAP operating margin of 13%. Turning to the broad trends we saw this quarter, as I met with customers around the globe, I saw a strong desire to leverage AI…

Thanks, Ash. We are pleased that we delivered a strong quarter driven by our consistent focus on execution. We once again came in above the high-end of our guidance for the quarter, both on the top line and the bottom line. The third quarter largely played out as expected. We delivered 19% year-over-year growth in total revenue in the third quarter, with Elastic Cloud growing 29% year-over-year. We continued our focus on profitability, delivering non-GAAP operating margin of 13%. Our performance in the quarter reflects both our success in the market and continued investment discipline. We executed well to deliver strong growth in both self-managed and Elastic Cloud revenue. As in prior quarters, we saw a number of customers consolidate onto the Elastic Platform to lower their total spend without sacrificing innovation. We also saw healthy cloud consumption growth as customers continued to consume against their contractual commitments. As Ash mentioned, we continue to see strong customer interest around Generative AI use cases. Customers express a strong desire to use ESRE to build Gen.AI applications, since it provides a comprehensive and enterprise ready platform to ground large language models with their private business context. While it will take some time for Gen.AI spend to become a significant driver of our revenue, we continue to expect that Gen.AI will present a meaningful revenue opportunity for us in the longer term. Let's get into the results for Q3 and our outlook. Total revenue in the third quarter was $328 million, up 19% year-over-year or 18% year-over-year on a constant currency basis. Subscription revenue in the third quarter totaled $308 million, up 20% year-over-year or 19% year-over-year in constant currency and comprised 94% of total revenue. Within subscriptions, revenue from Elastic Cloud $143 million, growing 29% year-over-year on an as reported and constant…

We will now begin the question-and-answer session. [Operator Instructions] And our first question will come from Pinjalim Bora of JPMorgan. Please go ahead.

Oh great. Thanks guys for taking the question. Congrats on quarter. I want to dig in a little bit on the Elastic Cloud side. Janesh, this year seems like so far we have seen a little bit of a different seasonality. Q2 was a much higher sequential uptick versus Q1, which is typically the opposite, and then Q3 seems like was a little bit of a down take versus Q2, which is again, typically opposite? Was there anything one-time in Q2 which did not repeat in Q3, or did you see kind of slightly lower consumption rate versus last quarter or maybe seems like the -- if I got that correctly 14% monthly seems like the variability was a little bit of a drag. So maybe any color there would be helpful? And how do you kind of think about the sustainability of that growth at 29%, 30% for total cloud?

Hey, Pinjalim. Yes, let me unpack that for you. So, you know, first off, if I just step back, we were actually very pleased with our overall performance in the quarter, including on cloud coming in at 29% year-over-year growth. Broadly speaking, I'd say it played out as we expected it would. If I think about the pieces in that, first-off, there was nothing unusual or one-time in Q2 that didn't recur in Q3 to just take that off the table. But if I think about the performance during Q3, as we look at our performance across the segments, we did really well in both commercial and enterprise, which as you know is our sales led motion and then we drive the consumption after we've secured the commitments. And then on the SMB side, which is predominantly in the self-serve motion, that piece remained soft, and that's been soft for a little bit of time now. So even that played out as we expected it would, but it was basically consistent with where it's been. And so just given the relative growth in monthly cloud versus the rest of our cloud revenue, that's what drove monthly cloud to 14% of revenue versus 15% in the prior quarter or 16% in the year ago period. So I'd say broadly speaking, our sales motions are actually working quite well, both in terms of securing the initial commitments and then of course working with those customers to ramp their consumption. If I think about the seasonality and all the different elements you called out, In fact, in a way that's just reflective of the nature of consumption, which as we've said can fluctuate from time-to-time. If I think about consumption patterns across the quarter, though I'd say Q3 was generally stable across the board, as we mentioned earlier. And so overall, when I look back at all the moving parts, we were actually quite pleased with our cloud performance and we look forward to delivering a strong Q4.

Understood. Just a one follow-up, a little bit technical question for Ash. How should we think about the future of RAG in the context of the expanding context windows for tokens for LLMs? I'm thinking, does that latter kind of eat into some of the use cases for RAG or is cost going to be basically the primary driver of how people kind of architect these solutions?

Hey, Pinjalim, thank you for the question. So we believe very strongly and we are seeing this being confirmed by our customers, the customers that I'm speaking with, that our team is working with, that RAG or Retrieval Augmented Generation is a pattern that's not only going to continue, but it's a pattern that will -- that is looking to establish itself as the predominant pattern going forward. And the primary reason for that is, like you said, there are two factors. One is that cost continues to grow as you send more and more tokens to these context windows. And as people are building real world enterprise applications, that is definitely something that they worry about, and RAG helps them control that price. And second, when you think about how training or even refinement of a model works, at some point you have to stop that training and then put it into production. But your internal data, your proprietary data that you're trying to build your responses on is constantly changing. It's changing by the millisecond. So for you to be able to provide responses that are actually contextual and accurate, you need RAG no matter what. And so those are the reasons why RAG is really becoming the primary way for people to build these enterprise applications. And we feel very good about our position in there.

Very clear. Thank you very much.

The next question comes from Brent Thill of Jefferies. Please go ahead.

Are you there?

Hey, Brent, are you there?

Operator, let’s move to the next caller.

Okay, the next question comes from Tyler Radke of Citi. Please go ahead.

Yes, thanks for taking the question. Hopefully…

Hey, Tyler, you're breaking up. We can't hear you.

Okay, how about now? Is that better?

Yes, yes it's better. Go ahead please.

Okay great. Janesh, can you just frame for us how we should be thinking about the moving pieces in Q4. Q3 saw stronger other subscription growth. How should we think about the relative growth between other subscription and Elastic Cloud. And then secondly, I apologize if I missed it, should we think about Q4 exit growth is the right top line growth for FY '25 to the starting point, realize you're not pinning guidance, but just any color on that would be helpful. Thank you.

Yes, Tyler, I'll cover all of those. So first off, I think about the other subscription of the self-managed business, and the strength that we saw there in the quarter. Maybe just to start with, I'll just remind folks that whether a customer chooses cloud or self-manage really depends on their own posture and deployment format. We've seen good momentum on both. And while we prefer cloud, and we think it's better for the customer and better for us, it is ultimately the customer's choice. So the mix of business is generally partly a function of deal flow in the quarter. And importantly, we did not see any kind of shift from customers trying to move from cloud to self-managed. I think it's just more a function of the deals that we saw across the geos and segments and timing of renewals and so forth. We had also shared on the prior call already that we actually expected to see an increase in self-managed revenue this quarter. So it was not a surprise to us. In fact, in Q3 in the year ago period, we saw a similar pattern where that self-managed business was a little bit strong. And so if I look at it even in terms of year-over-year growth, I think self-managed grew 13% year-over-year, compared to 11% in the prior couple of quarters. So it really wasn't a big deviation. And so as I think about then how that's factored into our guidance for Q4. One way to think about it is the guidance for Q4 sequentially is only $1 million higher than what we reported here for Q3. So there's just not a lot of moving parts in there, so I don't expect much movement. We obviously don't guide to the individual pieces around cloud and self-managed, but that's roughly how I think about it. And just keep in mind that in Q4, we've got two fewer days because we have 90 days versus 92 days that we typically have in Q1 to Q3. And so that presents a little bit of a headwind of, call it, roughly $6 million to $7 million of revenue in Q4. And that's also what we've already factored into the guide. And that's just something to keep in mind as you think about sequential growth rates. And then finally, in terms of thinking about growth for fiscal '25. Look, I think it's just too early at this stage, right. We've seen really strong performance from the business in '24 so far. We've been very pleased with our execution. We're still in the middle of the planning process for '25. So it's too early to have a concrete view on the revenue outlook. For now, we're just focused on delivering a strong Q4, and we will talk more about '25 on the next call.

Thank you. And to follow-up for Ash, the customer example displacing the vector database, which I am -- for the customer in reference that drawn a blank on the name, but the coding repository company. Can you just talk about maybe the decision on why -- that -- I mean, vectors are pretty early in terms of the nascent industry. How common are these displacements? And what were the main factors that drove them to evaluate an alternative and choose Elastic?

Yes. Thanks, Tyler. So as customers are getting more educated about everything that goes into building Generative AI applications, we are seeing that our core differentiators, things that we've talked about in the past are really beginning to not only shine but become very obvious to customers. And as I talk to customers, you think about the customer examples I gave last quarter, whether it was DocuSign, or in the past, Cisco and so on, this time, Stack Overflow, Consensus. What's standing out to these customers is, I'd say, roughly four things. First is our vector database implementation that's built on top of the SIEM. It's just an incredibly good implementation. Like customers really see us perform well, especially in terms of scalability. And I've talked about the kinds of new innovations that we've driven in that area around scaler quantization that's making the system perform even better scale even better, be less intensive in terms of memory requirements. So just the vector performance is one thing, the first thing. The second thing, which is very powerful, is all the capabilities -- the enterprise capabilities that we've delivered into the product, things like the ability to do document level permissions, the security capabilities that we have the ability to use other facets of search like personalization and geolocation and so on, which really become important when you're building these enterprise applications. The third thing, which is now becoming very popular is hybrid search. So hybrid search is a mechanism where you use a combination of vector search and semantic search and lexical search and use re-banking to come up with the most relevant answer like that is for customers as they are becoming more sophisticated in this area. They're recognizing that it is incredibly important to get the right relevance to use those kinds of hybrid techniques. And then the last thing is just incumbency. We -- all of these customers, like if you think about Elasticsearch and how broadly we are spread out in the ecosystem, tens of thousands of customers and then many more that are familiar with and using Elasticsearch like the fact that our data is already on that platform, their data is on our platform, just means that it becomes that much easier for them to take all of that data very quickly create vector embeddings and then use it in all their Generative AI applications. Those four things are becoming stronger and stronger ways for us to differentiate. And I fully expect that as this whole area continues to mature, those strengths are going to become bigger factors for us to continue to be a winner in this space.

Thank you.

The next question comes from Matt Hedberg of RBC Capital Markets. Please go ahead.

Great. Thanks for taking my questions. Congrats on the results, guys. Ash, obviously, a large firewall vendor talked about the plan to bundle offerings, including free trials. And I'm wondering if you think that eventually shows up as industry pricing pressures and things like logs or SIEM?

Yes. Thanks, Matt. So we haven't seen any change in the competitive dynamics. But what I will say is the whole idea of platform consolidation. As I talk to customers, what I'm seeing is that every CIO that I'm meeting, is still very conscious about their overall budgets. So budget pressures are continuing, and there is tremendous excitement in terms of wanting to do more around Generative AI. So that's becoming a bit of a double bay, and that's incentivizing customers to want to do more on a few platforms that they trust, that they see as being innovative, that they see as having the ability to not only help them today, but also future proofs their direction. And we are one of the beneficiaries of that. The fact that we can deliver tremendous innovation. We have been delivering innovations like Generative AI, our AI assistance for observability and security and doing it with our pricing model that makes it possible for customers to both consolidate and do that at a much better overall value to investment is something that's enabling us to win and displace incumbents. So that consolidation motion, we are leaning into it. We have been leaning into it for several quarters now, and we are seeing the benefits of it.

Really, really good to hear. And then maybe just -- there's obviously a lot of talk about vector and GenAI usage. And it feels like a lot of those are within like enterprise search or you know app or site surge. I'm curious, to what extent do you think vector technology makes its way into sort of broad observability or security search with SIEM?

That's a great question. And although we very strongly believe that Generative AI and vector search and so on is going to materially increase the overall addressable market size for search in the long term. We are also seeing our ability to differentiate and compete better in the areas of observability and security. So just to give you some sense of how that plays out typically in terms of security, we've gone through several elastic on events now. And the thing that consistently gets everybody super excited in the audience when we are talking to security customers, is our security AI assistant. The fact that they can now see real-time alerts and really interrogate the system and ask questions about how to deal with those alerts and the AI assistant is able to help guide them through all of that, that is incredibly powerful because it reduces the bar on what a security analyst needs to know, the level of experience and expertise they need to possess. So that is making it that much easier for us to compete and win in these deals and displace incumbents. So we feel it's giving us that edge already. I expect that edge to only continue growing in the future. And that's the reason why we are so excited about everything that we're doing around Generative AI.

Great to hear. Thanks, guys.

The next question comes from Raimo Lenschow of Barclays. Please go ahead.

Hey, thank you. Congrats from me as well. Two quick questions. One, Ash, with the change in leadership now on the go-to-market side, are there any kind of changes you're seeing on the journey to kind of evolve go to market, but any changes we should anticipate as we're kind of getting ready for the new year? And then I had one follow-up for Janesh.

Absolutely. So we are very excited about Mark's edition. I mean he's been -- even in the short time that he's been here, he's just been a wonderful partner, and it's impressive to see how he's really -- he's dived into the job. He is working very closely with the team members and the natural leadership that he's demonstrating is wonderful. Look, what I'd say is the direction that we are on, our focus on the enterprise and commercial segments, our overall go-to-market strategy, I expect that to remain the same. We are seeing a lot of success with that. Janesh touched upon that earlier, and we are very excited about the expertise that Mark brings in those areas, and we know that as the business continues to do well in areas like Generative AI, in terms of platform consolidation, Mark's skills are only going to help us do even better. And at this point, I'm not expecting any change. It's really like the progress that we have made and the direction that we have set, I feel that Mark is going to add to it as opposed to make any changes.

Okay, perfect. Yes, makes sense. And Janesh, for you, thanks for the initial look into '25, and I know you're not guiding yet. But if I break down the investment areas a little bit further, how should we think about it? Is that kind of a mixture between sales and you need to kind of think about building sales capacity, if you think about recovery, so you need more sales guys and they take time to get productive? And then on R&D, like there's obviously a lot of stuff going on with a lot of changes in the industry with AI. So is it just like across the board? Or are there kind of focus areas we could think about? Thank you and congrats again.

Thanks, Raimo. So as I think about fiscal '25, we're going to continue to obviously focus on growing profitably and specifically, we'll grow our revenue faster than our expenses. But as we are going through the planning process now, we do expect that we will balance investing for long-term growth against near-term profitability. And that's why I called out the relatively modest op margin expansion that we expect for next year. So over the course of this past year, we've seen a pretty significant opportunity ahead of us in terms of the increasing importance of GenAI and the massive opportunity that we can go capture. And so we really do plan to accelerate our investments in this area to go capture that market opportunity. And I think the investments will actually be broad-based across the business. We'll want to fund engineering. There will clearly be some go-to-market investments and support capabilities in order to unlock this opportunity. And really execute well in the longer term. But we do expect that these investments, Raimo, will support our longer-term growth trajectory. And that's why I indicated that we will be making the investments now, and that will have a little bit of an impact on non-GAAP op margin for next year. And the investments will also be a little bit more front-end loaded in fiscal '25. And we'll provide a little bit more color and formal guidance on that when we get to the next earnings call.

Okay, thank you.

The next question comes from Andrew Nowinski of Wells Fargo. Please go ahead.

Thank you. Good afternoon. I have two questions. First one I want to ask was on ESQL. So you talked about one of the advantages of Elastic's vector search is that you already have a lot of the customer data on your platform. Do you think ESQL could be a tool for bringing more data onto your platform if it reduces the friction from leaving Splunk?

Yes. That's a great question, Andrew. And like I mentioned in the prepared remarks, I'm super excited about ESQL. We already have around 1,000 customers trying it out and hasn't been that long since we introduced it. What it does is it makes us even more developer friendly. In terms of how the language is designed, it's a very easy to use language. It's got the piping semantics, allows for iterative development and developers love it. And the other thing that it does is it makes it very easy for customers to move from incumbent legacy SIEM solutions onto our platform because some of those solutions have had similar capabilities with these kinds of pipe semantics and so on. And now that barrier is gone. Customers are able to quickly take that. And when you take ESQL and add to it our AI assistance, which are able to map other languages on to ESQL, it just makes that entire process very easy. And that's one of the reasons why I feel so excited about our continued ability to take share and make it possible for customers to switch from incumbent solutions onto Elastic, consolidate onto our platform and grow. So in the long term, I definitely believe this is going to bring more data onto our platform, and allow us to become that much more critical to our customers' overall infrastructure.

Okay, thank you. That was great. Just my one quick follow-up question. Given all the functionality that you've added to the platform now with ESRE and ELSER and ESQL, et cetera, have you changed your pricing to account for all these new capabilities?

Yes. So one of the things, Andrew, as you know, is the price in terms of multiple tiers. And depending upon the tier that you're in, you basically unlock different kinds of functionality. So as an example, the AI assistance are in our top most years, the enterprise tier, some of the ESRE functionalities in our platinum tier, so on and so forth. So customers have to shift up a tier to get all of these additional capabilities. In terms of price increases, we increased prices from time to time. And we've done that at times for self-managed. We've done that at times for cloud. But it's really -- we will do that when it makes sense, given the functionality that we add. Let me see if Janesh has anything to add to that.

No, nothing, Ash. I think you covered it quite nicely.

Okay, thanks guys.

The next question comes from Patrick Colville of Scotiabank. Please go ahead.

Alright, thank you for having me on the call and really great to be part of the Elastic story. I guess I want to ask about revenue, 29% constant currency in 3Q is pretty terrific. You called out some drivers; Gen AI was one, observability and security consolidation and then consumption coming back to committed levels. I guess my question for you, Ash, is can you just rank order those, those three drivers you called out, which in 3Q was the most important.

Yes. Thanks for the question. What I'd say is that in terms of Generative AI, it has had -- it's definitely contributing in terms of revenue, but given our overall size, I'd say the contribution is still in the early days. In terms of the consolidation that we are seeing on our platform, incumbent solutions being displaced by customers and customers consolidating onto our platform for observability and security. That's a play that we've been running for several quarters now. And as it typically takes some time for these workloads once they come on to ramp up, as you can imagine, since we've been doing it for a few quarters, that has been a very strong contributor to the growth of the business, and the fact that consumption is stable also helps. So if you will, that's how I would think about it. So the consolidation is probably the biggest and the cloud consumption being stable is probably the thing that just equalizes things, if you will. But Janesh, I don't know if you want to add anything?

Yes, I'd agree with that ranking, ash.

Thanks, Ash. And I guess, Janesh, my follow-up is for you, please. So 3Q non-GAAP op margins of 13%, nothing to snip out at all. Based on my imbalance, some investors nitpicking, but look, that's only the same as 2Q levels and guidance indicates a leg down in 4Q. Can you just double-click on what's going on in terms of profitability? Are there one-offs to call out in 3Q? Why this lag down in 4Q?

Yes. So happy to cover that. If I think about the change from the third quarter to the fourth quarter, we are obviously pleased with the outperformance that we delivered in Q3. But in the fourth quarter, one of the things that we had called out last time is that, we have approximately $12 million higher in seasonal expenses in Q4. I had mentioned this on the prior call, this relates to the timing of employee benefits and our engineering all-hands events. And then also, as I mentioned a little bit earlier on this call, since we have 2 fewer days in the quarter, we've got a natural headwind of approximately $6 million to $7 million on revenue. So those two factors come together, and that's why Q4 is lower. The seasonal items affect only Q4. And so from our perspective, we really focus on managing the full-year number. And as you saw here, we've raised our outlook for the full-year. We had raised it even earlier in the year, and we're very pleased that we can outperform even against our prior commitments, and we expect to finish the year strong.

All right, nice to be part of the story and thank you for having me on.

Thank you.

The next question comes from Brent Thill of Jefferies. Please go ahead.

Janesh, I know RPO bounces around, but it did decel anything underneath the surface that we should be aware of?

Hey Brent, so overall, I'd say we are actually very pleased with the annual contract selling motion, including how sales successfully delivered a very strong Q3. We've talked about some of the trends in the business that we saw, including platform consolidation and so forth, and all of those reflect that success. If I think about RPO, maybe the one thing I'd call out is that contract lengths were similar to what we've previously seen in the business at roughly 1.5 years, but they were slightly shorter than the year ago period. And so RPO can vary a little bit based on the terms of the deals that we signed in a consumption business. You've also got variations of customers try to match the timing of their renewals and expansions with how quickly they are consuming. So tracking it on a quarter-to-quarter basis can be a little bit noisy. Nothing else I would actually call out. Fundamentally, RPO growth was in line with revenue growth and all the other measures. And was generally in line with the rest of the business. And as we've shared before, we look at revenue as really the primary indicator of the success of our business, and we are very pleased with the outcome there.

And then for Ash on AI, some of these early wins, you mentioned it's still obviously really early. But are there any common threads you pull in terms of verticals or die scope geos. What are the common -- commonalities that you're starting to see? I guess is there anything you can do to kind of step on the gas in terms of awareness and you've seen others start boot camps and do smaller deployments, and it seems to be resonating with others in the industry. Anything you're learning and taking and pushing forward as you go through this AI wave?

Yes. Thanks for the question. So some of the patterns that we are definitely seeing is, one, it's pretty broad-based across industries. I have to give some examples in my prepared remarks. If you think about some of the tech companies like Stack Overflow, Cisco that I've talked about in the past, you look at some of the others that are in the document management space, which is the one that I mentioned, the Consensus, which is all about research, scientific research, it's completely broad-based. A lot of the use cases are still internal facing as customers are continuing to become more and more confident about their ability to manage the risk of hallucinations, and obviously, the RAG pattern, which they use Elastic to build, really gives them the best chance of reducing the hallucinations, but that's something that customers are still making sure that they grow into -- so that's the second pattern. There is still a lot of internal facing staff. And that will eventually change, right? Now in terms of how we are driving this and how we are taking this to our customers. Look, I've mentioned now in the last three quarters that every quarter, we've been adding several hundred customers incrementally that are now using us using for these vector search use cases, storing dense vectors, doing vector similarity searches. I've talked about the adoption of our ELSER Sparse Encoding model. So we're very excited about the traction that we are seeing here in terms of customer adoption. And the way we are driving this is effectively through our sales organization and the marketing events that we are doing, we've gone through six out of our 12 Elastic on Events for this fiscal year, and we've got six more in this fourth quarter. And GenAI is front and center, and we are doing boot camps. We are doing GenAI Workshops in a Box with our customers. These have been widely successful. So I'm very excited about the early momentum. Like you said, it's going to take some time for this to build up. So we're still in the early innings. But over the long haul, I believe this is going to be a very material increase in TAM for us.

Thank you.

The next question comes from Andrew Sherman of TD Cowen. Please go ahead.

Oh, great. Thanks. Hey, guys. Janesh, the annual cloud number seemed pretty strong -- stable at mid-40s growth. So there's really just that SMB pressure that's kind of dragging down the overall number? And what are you assuming in that segment going forward?

Yes. I mean I think the math that you're doing is pretty straightforward. And you're right. I mean, fundamentally, we've been very pleased with the annual cloud selling motion, which is a sales-led motion, and the both the commitments that we've secured as Ash has been talking about and also the consumption that we've driven against that -- against those commitments. And if I think about the SMB portion, as I mentioned a short while ago, that remains soft. It was consistent with where it's been before. And in terms of thinking about the future, we won't unpack the segment-based view on cloud here, but fundamentally, if I think about our cloud business overall, we continue to be really excited about the opportunity set there and expect that it will continue to grow faster than the rest of the business.

And then, Ash, are you seeing anything yet in the pipeline potentially more customers reaching out to you because of potential disruption, your largest logs competitor?

Thanks for the question, Andrew. Look, there's no specific disruption or change that I'd call out. What I will say is, the whole motion to get customers and prospects to consolidate onto our platform by displacing incumbents. We've been driving that for a while now. We see this as a tremendous opportunity. We have so many strengths when it comes to log analytics and SIEM and search and being always land with those -- and then once we are in there, that gives us the opportunity to expand even further beyond that. And everything that's going on in the market, but also our innovation, the ability for customers to now use capabilities like ESQL. We've talked to you in the past about Frozen Tier, which is tremendously beneficial for customers, our AI capabilities around our observability and security AI assistance. All of those are big factors why customers are now very comfortable and confident about moving over to our platform, and that's really exciting.

Great, thanks guys.

The next question comes from Koji Akida of Bank of America. Please go ahead.

Hey guys, thanks for taking the questions. In the past, when we think about the business in terms of enterprise search, security and observability, I mean in the past, you've talked about ways to think about the growth rates between those three categories. So wondering if you could maybe get a little granular here and let us know how you're thinking about growth rates between these three categories over the medium term to think about kind of your medium-term growth aspirations?

Koji, maybe I'll take a stab at this and then invite Ash to add more. If I think about the mix across the solution areas, overall, Q3 was consistent with what we've generally seen in the last year in terms of ACV. I think it bounces around a little bit based on deal flow and renewal contracts, timing and so forth. If I think about the medium term, all 3 solution areas are growing nicely for us. If there is any mix shift, if it occurs, will take time. So we're not actively looking to change the mix. As I think out over the future, search should benefit from GenAI that, as we've shared before, we view that as an expansion of the TAM. And so that presents a significant opportunity for us. But we also see a pretty significant opportunity to drive growth in security and observability with the consolidation motion that we've been seeing as well as with the strength of the GenAI capabilities that we build into the stack. They actually have an effect in helping both the security and observability as well. For example, with the assistance that -- the AI assistance that we've launched and have talked about before. So that's the way I think about it for the medium term. Ash, anything you'd add there?

No, I think you nailed it, Janesh. Nothing more to add.

Great, guys, thanks so much. Thank you.

Thanks, Koji.

The next question comes from Brad Reback of Stifel. Please go ahead.

Thanks very much. Janesh, as part of these investments that you're talking about for next year and beyond, do you need to make COGS investments to support all this AI functionality?

Brad, as I think about our investment profile for the future, we will see a natural increase in COGS. I think that's more a function of the cloud growth that we see. We're not expecting to see anything structurally significantly different. That said, as we launch our serverless offering over the coming months. There may be some initial investments that we have related to that, but we will factor that into the model when we provide guidance more formally for fiscal '25. But there's nothing major I would call out at this stage.

Perfect. Thanks very much.

Janesh, if I might just quickly add to that. One of the things that I want to make sure that everybody understands is, we don't need things like GPUs for us to be able to deliver the RAG functionality. We run our capabilities very, very efficiently on CPUs, and we have instance types in the cloud that are optimized for that, that are just regular instance types, time memory instance types. And so from a COGS perspective, one of the reasons why customers really love our offering in the area of GenAI is because of the overall efficiency. So I just make sure that I add that because I want to make sure that if there are any questions around GPU usage and so on, there is some clarity around it.

Great, thank you.

The next question comes from Mike Cikos of Needham & Co. Please go ahead.

Hey, thanks for getting me on here, guys. A two-parter here. And I guess the first for Janesh, if I could ask, but I know earlier, we were talking about how the pricing changes are possible, but really, it seems like you guys are using the multiple tiers to drive adoption up tier for some of the new functionality. And I just wanted to get a better sense when we look at the revenue growth that Elastic demonstrating today, is there a reason to think that there's a more significant contribution coming from customers up tiering? Is that worth calling out right now? Or is that still relatively small in the grand scheme of things? And I'll just ask my second question now while I have you, but for Ash, I know we were highlighting ESQL as really helping streamline some of the migration issues from legacy incumbents. And I just wanted to make sure I'm thinking about that properly. And can you help me think through, if I'm using ESQL, is that a way for me to start bringing over maybe newly generated data or drive it new use cases? Or is this actually porting over entire workloads and data estates that were previously locked up with those legacy incumbent SIEM offerings.

Maybe I'll start with the first question and keep it brief in the interest of time. In terms of the higher tier and the upsell there, we've generally seen a pretty steady increase in the adoption of our higher tiers over time, particularly the enterprise here. We've seen that for several quarters now, and we expect that this will continue to drive growth of Elastic Cloud looking ahead. So there's no particular inflection that I'm expecting our modeling. It's just consistent with what we've been seeing for quite some time already. We routinely add additional features to our higher subscription tiers. Our sales team demonstrate the value of that to customers. It's just part of our regular upsell motion.

And let me quickly touch upon ESQL. So ESQL is not about bringing in data from incumbents. It's always been easy for us to do that. But incumbents have had query languages that allowed people to do interactive development using piped query semantics. So that just meant that for those users switching to the Elastic platform was a bit of a hurdle because they were used to doing things in a certain way. And now we are able to just translate their already built rules into ESQL and give them that ESQL query language which is something that they are very familiar with, that style of development is something that they're very familiar with, and that's what's enabling people to switch over that much faster.

This concludes our question-and-answer session. I would like to turn the conference back over to Ash Kulkarni for any closing remarks.

Thank you very much. Thanks for joining our call today. We are pleased with our Q3 performance and strong execution, as our focused sales motion in the enterprise and commercial segments is paying dividends. We are excited and confident about Q4 and the strength of the business heading into FY '25. Thank you again, and have a great day.

The conference has now concluded. Thank you for attending today's presentation, and you may now disconnect.