Good afternoon and welcome to the Ethan Allen Fiscal 2022 Third Quarter Analyst Conference Call. At this time, all participants are in a listen-only mode. A brief question-and-answer session will follow the formal presentation. [Operator Instructions] Please note this conference is being recorded. It is now my pleasure to introduce your host, Matt McNulty, Senior Vice President, CFO and Treasurer. Thank you. You may begin.

Thank you, Paul. Good afternoon. And welcome to Ethan Allen's analyst conference call for our fiscal 2020 third quarter ended March 31. Joining me today is Farooq Kathwari, our Chairman, President and CEO. Mr. Kathwari will open and close our prepared remarks, while I will speak to the financials midway through. After our prepared remarks, we will then open the call for your questions. Before we begin, I'd like to remind the audience that this call is being transcribed and recorded live on ethanallen.com, where you will find a copy of our press release, which contains reconciliations of non-GAAP financial measures referred to in the release and on this call. A replay of today's call will also be made available via phone and on our website. As a reminder, our comments today will include forward-looking statements that are subject to risks and uncertainties that could cause actual results to differ materially. Please refer to our SEC filings for a complete review of those risks. The company assumes no obligation to update or revise any forward-looking matters discussed during this call. With that, I'm pleased to now turn the call over to Mr. Kathwari.

Thank you. And thank you for all [technical difficulty] in our third quarter earnings review call. We continue to make good progress in many areas, resulting strong financial results for the quarter ended March 31, 2022. Sales of $197.7 million increased 11.7% from previous year quarter. Strong gross margins of 60.4% compared to 57.3% in the previous year quarter. And control over our operating expenses resulted in adjusted operating income of $31.3 million, a 59.9% increase. Our adjusted EPS of $0.93 increased 60.3% from the previous year quarter. After Matt McNulty provides a brief of our financial [technical difficulty] areas of focus. And with that, Matt, please take over.

Great. Thank you again. Consolidated net sales increased 11.7% as a result of strong demand in increased levels of manufacturing productions that led to high deliveries combined with the prior year being negatively impacted by COVID-19. The increased production was partially offset by ongoing supply chain disruptions, which negatively impacted imports and raw material availability. As the third quarter progressed, we saw an increase in receipt of product from a higher volume of shipping container receipts. Our retail orders were to down 3% compared to a very strong prior year comparable. However, retail orders were up 18.2% compared to our pre-pandemic fiscal 2019 third quarter. Wholesale segment orders were down 0.2% to last year, but were up 8.4% compared to the third quarter of 2019. The higher level of product demand that we continue to experience has also led to an increase in our backlog, despite the fact that our manufacturing production levels have returned to pre-pandemic levels. Delivery lead times remain higher than historical average as the first half of our third quarter was marked with higher COVID-19 absenteeism among our employee base, raw material constraints and supply chain disruptions. However, March had strong production and related deliveries that enabled us to decrease backlog during that month. With that said, our order backlogs remain high and at March 31st were approximately 25% higher than a year ago. Consolidated gross margin increased 310 basis points to 60.4% primarily due to a change in sales mix, higher manufacturing productivity, previous product pricing actions that are beginning to work their way through our P&L and a favorable product mix partially offset by higher import and raw material cost. The retail sales mix grew to 84% of consolidated sales compared with 79.9% a year ago. While we were pleased with our consolidated gross…

All right, Matt. And I would just like to tell everybody that I was coming from New York to Washington, plane got delayed and I got into this office where I'm talking from just at 4:59. So one minute before this call, things work out. So, I'm actually speaking from my mobile phone and covering a lot of good areas today. Now our focus during the quarter continued on our key areas of -- key areas, which will help us to continue the progress. First area is talent. Development of strong talent continues to be an important area of focus in our vertically integrated enterprise. We promoted a number of key associates, including within our retail division and business development, product development, marketing, manufacturing, finance, technology, operational and logistics. We are -- I'm very pleased that we have a strong team in place. The second area of focus is service. Improving our capabilities to increase production has been key to improving our service and shipments. About 75% of our products are made in our North American workshops and almost all made custom when orders received. This requires effective management of inventories and parts to help manufacture in a timely manner. We continue to greatly improve our delivery time. Our customer upholstery products made in our North American workshops ship in seven to nine weeks as compared to 15 to 17 weeks six months back. We are also making good progress in improving shipping times in our wood products made in our North American workshops, now averaging about 10 to 12 weeks as compared to 14 to 16 weeks. Continued investment in our workshop -- workforce and technology in our North American workshops have been key to increased production and efficiency. We acquired a new 50,000 square foot of upholstery manufacturing…

Thank you. We will now be conducting a question-and-answer session. [Operator Instructions] Thank you. Our first question is from Brad Thomas with KeyBanc Capital Markets. Please proceed with your question.

Hello, Brad. How are you?

Hi. Good afternoon, Farooq. Good afternoon, Matt. And Farooq, I hope the rest of your travels are relatively uneventful. But …

Thanks Brad.

A couple of questions if I could. First of all, Farooq, I was hoping you could talk a little bit more about the cadence of business. We've heard from some other retailers and manufacturers of home items and furniture and mattresses that, that things have been a little bit softer over the last month or so here. I was hoping you could just comment a little bit about the pace of business and what you've been seeing as we move into April.

Yes, Brad. There are two factors in here. The one is, the question, the relative to the very, very strong businesses that we have seen in the last six months. We have continued that in March. I think in April this month, of course, it's not finished, but I think we can see that people are being cautious and -- I think it was to be expected. So, I think, that people are cautious, but on the other hand, they're also looking at much more clearly -- carefully on value. Value in terms of quality, in terms of pricing and in terms of service. Good news is that we are pretty much well positioned in all those areas. So, while we do expect people to not to have the kind of a crazy thing that happened in the last year and a half, that business will slow down, but I think we will be able to continue to maintain our momentum as we move forward.

Gotcha. That's helpful. And how would you all characterize the backlog today? I know you're having success, reducing some of the delivery times as you mentioned. But I think when we look at the customer deposit numbers, it's one the highest numbers that we've seen in company history. So, how should we think of the size of the backlog, and the opportunity for that from a revenue perspective?

Yeah. I think that if you take a look at our backlog, for instance, compared to -- our retail and wholesale backlog is up in between 22% 23% compared to the previous year, even after very strong deliveries. So, I think that certainly for the next few months we will work to continue to reduce this backlog. We have already reduced the timeframe, as I mentioned in terms of our deliveries, which is, of course, also positive because of the fact we make it. So, I think that, right now, backlogs are decent and we -- but our production has also increased. So, I think, we will continue to improve our shipments and deliveries and the backlog will most likely continue to go down, although it is at a decent levels right now.

Great. And Matt, I think I heard you make a comment about the gross margins being in the 58% range. Did I hear you right? And were you focused on a particular quarter, or the annual level? What was the comment on gross margin?

Yeah. So, we ended this quarter Q3 at 60.4%, but we expected with some higher raw material and freight costs continuing and uncertainty out there. We expect it to come down a little bit. We provided the number 58% and that's in the near-term, not specific to one particular quarter, but in the near-term.

And again, that is -- Brad, it just making certain assumptions on gross margins. Right now, 60.4% is at a record high. And if you take a look at it, last year coming into our fourth quarter, our gross margins were at about -- close to, I think, 58.7%, correct Matt?

Correct. Yeah. Yeah. Correct.

So, we already were still quite high. So, I think that what Matt is saying is most likely between 58% and 60%, that's most likely where we end up.

Great. Thank you very much Farooq and Matt.

All right, Brad. Thanks very much.

Thank you. Our next question comes from Cristina Fernandez with Telsey Advisory Group. Please proceed with your question.

Hello, Cristina.

Thank you. Hi, good afternoon Farooq and Matt. I had a couple of questions as well. I wanted to start with, if you can give more color on what you're seeing as far as cost inflation versus the last time we had the call and also, the level of price increases. I think last time you said you had raised prices around 10%. Is that still the case, or are you finding that you need to raise prices more to offset cost inflation?

Yes. These are very important areas, Cristina. Now, we are -- Matt has -- I mean, I have the numbers too, but Matt, you and I were discussing the numbers. In terms of -- we have number of factors. One is fortunately that most -- 75% of our products are being made in North America. These products have been less impacted than our imported products. Our imported products, Matt, correct me, but we are talking often, we have seen an increase of anywhere from 20% to 25%.

That is correct.

And while our domestic, I mean, our North American, you're talking of that mix, I mean maybe 10% or 12%. And so, I think that -- and a lot of this -- international has been also with the impact of the freight costs going. We also, as you know deliver our products at one cost nationally. And that has also -- we have had some impact on the cost of transportation domestically, maybe -- and I'm talking about domestically, North America, I mean, from Mexico to Honduras, to our facilities and then shipping it to all our retail network. I think that also has gone up 8% to 10%. So, I think, going forward, most likely we have most -- I would think that we have seen the worst of the increases that certainly in transportation and overseas, we have taken price increase, I would say averages between 10% and 15%. And as we move forward, we'll continue to look at our pricing to see what increases we may have to take, but perhaps anywhere between 5% and 10% in the next six months, possibly. And that's we are looking at Cristina.

Okay. No, that's very helpful color. And I guess just as a follow-up. How are you reconciling the price increases that you need to take to offset cost inflation with -- the consumer being a little bit more cautious when it comes to pricing and values? I guess, did you expect -- because we get -- we get asked a lot about promotions and promotions have been still low year-over-year. I guess, how are you thinking about your promotional tone as the year progresses?

Yeah. That's a good question. We have maintained approximately a 20% savings on our, what we say everyday best price. I think that one has to be careful and concerned about the fact of what kind of price increases are the consumers will accept. We have been very careful, because again, the fact of 75% being made in North America where the prices really have been impacted to a great degree, have been all the offshore product, both in the cost of the product, but most importantly, in the transportation. As you know, cost of a container has gone from $2,000 to $30,000. We have not fortunately seen that domestically. So, I think you're right. We are being very cautious in our price while we are taking price increases. We also have been able to offer people special savings and we'll continue to do that. We'll continue to make sure that we are competitive and we keep that into perspective that consumer is not going to continue to keep on just paying more higher prices.

Yeah, absolutely. Then, I guess another topic I wanted to discuss was on marketing. I mean, you commented about how you've been able to be more efficient with marketing. Last call, there was a number talked about getting marketing back to 3% to 4%. Is that still the target or you think you can come below that just based on the changes you've made?

Well, this quarter, we -- Matt, what did we spend, 3% or less, what did we spend?

2.3%.

2.3%. Now, there are a number of factors. Interestingly, as I mentioned in my comments, while we reduced our expenditures, we were more effective. Number of reasons. First is we also reduced -- in our marketing, keep in mind, when we talk of 3% or 4%, it also includes -- it includes the -- all our costs are producing our marketing, that’s our advertising costs, our photo studio costs, and then also the -- actually placing the advertising. So, our marketing costs include all of that. We have been able to through manufacture, reduced substantially our costs, our production. And then, we have also reduced the mediums that we are using. For instance, we spent a fair amount of money on direct mail, printed direct mail. Now in the last year or so, two years, we have been increasingly using digital mediums. For instance, we are now sending out, as I mentioned, three direct -- three digital mediums -- magazines. Two years back, it was -- we didn't even think of it. So, the mediums are changing, plus also the cost of producing is changing. So, having said all of that, but I think, keeping anywhere around between 3% and 4% for budgeting purposes, I think is a fair thing to keep in mind.

Okay. Thanks. And then, I just had one last one and it's on sort of like the new product introductions. I noticed that you introduced flooring LVT, which is a new category for Ethan Allen and more on the home improvement side. So, can you talk about why decided to expand, to that category or is that product you're manufacturing yourself? And just how is -- are the new product introductions this year compared to last year?

Yes. I mean, we have introduced products based upon also availability, but also obviously in our ability to sell the products. This flooring program is a very innovative concept. It's a product that is being -- that is sold by our designers. And it is -- it can be used, it can be applied without putting in all kinds of materials. It is -- it works in a manner that -- it's put together. It joins together as a product rather than having be cemented or things like that. So a much, much easier way of using it. Now we do have always had a strong program in carpeting, in area rugs. So, we look upon this as an addition to those programs and has been very well received.

Okay. That's all I have. Thank you and good luck this quarter.

All right. Cristina, thanks very much.

Thank you. It looks like there are no further questions in the queue at this time. I'd like to turn the floor back over to Farooq Kathwari for any closing comments.

All right. Well, thanks very much. And thanks everybody for joining. And I want to also thank our teams for doing a great job, and we look forward to continuing our progress and growth. So, thanks very much.

Thank you. This concludes today's conference. You may disconnect your lines at this time. Thank you for your participation.