Leo P. Denault
Analyst · UBS
Thanks, Paula, and good morning, everyone. 2013 was a good year, considering everything we set out to do and what was before us. Importantly, we maintained low rates for our customers, our employees had a great safety year, we contributed to our communities, and we put in place a platform of lower costs, improved risk profile and simplification our business while delivering strong financial results. Moreover, our strategic imperatives positioned us to execute on our strategy to aggressively grow our utility business, driven primarily by the economic renaissance that is unique to the Gulf South while we preserve the optionality and manage the risk in our merchant operations, Entergy Wholesale Commodities. So starting with the results. I'm pleased to report, after beginning the year with higher-than-expected pension costs pushing us towards the lower part of our guidance range, we delivered operational earnings of $5.36 per share. That's near the top of our guidance range of $5.40. We returned nearly $600 million in common stock dividends and maintained solid credit metrics for our owners. Our residential, commercial and industrial rates remain among the lowest in the nation. Our residential rates are in the lowest cost quartile in 4 of our 6 retail jurisdictions, and our low industrial rates are contributing to the regional industrial growth we're experiencing. In addition, our residential customers viewed us more favorably in 2013 than the year before. Overall, the percent reporting favorable views grew by 12 points to 78%. Also for our communities, Entergy and the Entergy Charitable Foundation invested more than $15 million of cash contributions to nonprofit partners, and our employees and volunteers logged more than 85,000 hours of volunteer service valued at approximately $2 million. What matters most to us is safety. Our employees reduced the OSHA recordable accident index by more than 30% for 2012 to a record low level. Our contractor safety did not match our employee results. We can and must do better as nothing is more important. Resolution of major strategic issues, our corporate reorganization and strong results set the stage for execution on our strategy for 2014 and beyond. I want to take the next few minutes to talk about what we mean by that. As I mentioned, our Utility strategy is to aggressively grow our business. Sales growth and productivity improvements have always been the most effective way to grow utility and keep customer bills low. For Entergy, we believe we can sustain this traditional utility model for the foreseeable future. It starts with the top line. Today, economic development activity is far beyond anything we have seen in a long time. Just last November, the International Energy Agency released its 2013 edition of the World Energy Outlook. In it, the, IEA points out that the significant regional disparity of global energy prices clearly favors the United States against rival industrial giants. Oil prices are more than 20x higher internationally than the equivalent U.S. natural gas price, and natural gas prices around the world are more than double what we pay here in the U.S. These spreads make new or expanded energy-intensive industrial production located in the U.S. competitive globally. Shale gas also contributes to our low industrial electricity rates, also helping industrial businesses to better compete. Combine these commodity price levels with business-minded state and local governments, communities that are receptive to industrial development, as well as the infrastructure in place to support it, and we see a great environment for economic development to flourish in our 4-state service territory. Over the next 3 years, we project 2% to 2.25% compound average annual sales growth, simply based on those new or expansion industrial projects we have line of sight on, either through signed electric service agreements or those in late-stage negotiations. While opportunities exist across our service territory, most identified to date are centered along the Louisiana Gulf Coast region. Drew will update you on recent efforts to serve this industrial load. But to give you a sense of the magnitude of the opportunity and why it is central to our Utility strategy, if we serve them all, it would increase the sum of the operating companies' peak load by almost 10%. The utility operating companies' objective, in conjunction with our state economic development agencies, is to attract these opportunities to our region and to serve them all reliably and cost-effectively. Even as our sales grow, we can continue to provide electricity from a fleet that has average emission rates well below the national average in both conventional pollutants and greenhouse gases. We also now have better access to a broader pool of resources to serve existing and new customers through our integration with the Midcontinent Independent System Operator. At midnight Eastern on December 19, the 6 utility operating companies cut over to operations in the MISO Regional Transmission Organization. Joining MISO marks completion of a decade-long objective. It was the largest RTO integration ever. MISO's ability to optimize unit commitment and dispatch across our regions is projected to save our customers hundreds of millions of dollars over the coming decade. In addition to energy cost benefits that result from the Day 2 market, utility operating companies' reserve margins collectively are now 1,000 megawatts lower, real savings to customers every year. The move to MISO also gives us improved flexibility to serve incremental sales growth. Serving these new customers may require additional investment in transmission. Regarding transmission, as you know, we jointly terminated the proposed transaction with ITC Holdings Corp. in December. While we believe that the transaction offered a way to lower delivered energy cost for our customers over the long term, simply put, we did not get the regulatory support we needed to close the deal. Our objective has always been to provide safe and reliable transmission service to our customers at a reasonable cost. We have a 100-year history of doing just that. Going forward, the utility operating companies will continue to maintain the existing transmission infrastructure and, alongside MISO and under its independent oversight, plan for new transmission facilities as needed to meet reliability standards. We will also participate actively in the MISO planning process to identify and build additional transmission projects to support public policy goals or provide congestion relief, where economic for customers, and other benefits consistent with the MISO planning criteria. Our transmission capital plan over the next 3 years reflects spending to implement the construction plan incorporated into the MISO planning process upon our entry. Joining MISO, any implementation of FERC Order 1000 adds a new dynamic. For example, our transmission spending in the coming years could increase for potential market efficiency projects -- for Multi-Value Projects, which are economically driven projects if approved by MISO because of the economic or public policy types of benefits they provide to our customers; or projects identified through interregional planning, evolving industry reliability standards, loading economic conditions, again to the benefit of our customers; or future transmission investment to meet requirements to serve the approximately $65 billion of potential economic development projects in a region. We could also see additional generation investment needs over time, both to replace aging resources and to meet sales growth. As we have -- invest for the future and the growth of our business, productivity improvements that help manage customer rates will also be critical. This is the reason for our HCM initiative. HCM was necessary to advance the Utility and EWC strategies. This required a complete reorganization and restructuring of our company. It was an arduous process for our employees. We restaffed the entire organization after designing a new structure to improve the efficiency and the effectiveness across the company. In the end, we eliminated approximately 800 positions, and the majority of the affected employees separated from the company last year. We also introduced changes to our employee benefits programs in late 2013. These types of changes are never easy for anyone, but they are necessary to maintain reasonable cost for our customers and position employees in the company to excel in the coming years. Our HCM was not just about cutting cost. It was also about expanding resources dedicated to functions central to our strategy. At the Utility, for example, economic development was elevated in the company, expanding the staff and resources dedicated to this effort. Working hand-in-hand with state and local government offices, the economic development teams are charged with attracting new projects to the region and removing barriers in the development process. At nuclear, we determined we needed more specific governance and oversight of the various functions as a method to help us improve performance at the plants. So we added operations oversight personnel at each site to ensure that the behaviors and performance at the plants meet our standards. Improving performance was a major goal for the nuclear organization's HCM effort. At the corporate level, we developed a new shared services model to improve efficiency, better support business operations and have a more engaged organization. In addition to growing sales through our economic development activities and improving productivity through programs like HCM and our transition to MISO, our regulatory constructs must support our efforts to grow the economies of our service territory. Constructive regulatory mechanisms, such as riders from the rate plans and the securitized recovery of storm cost and the establishment of storm reserves also improve the ability for a utility to reliably serve customers, make investments and maintain reasonable costs. We will continue to work with our retail regulators who have recognized the benefit of such constructive approaches in many ways over the years. The settlements of the 2 Louisiana rate cases approved by the LPSC in December were structured around our execution of these building blocks of our strategy. But we have more work to do to demonstrate to all of our retail regulators the value in progressive mechanisms. We need to collaboratively pursue mechanisms that will support prudent investment to the benefit of all stakeholders. Working together with our regulators, we need to continue to serve and advance the public interest. We also need to make sure that the traditional rate setting mechanisms are functioning properly. While the Arkansas Public Service Commission's rate case decision did give us some tools to prepare for the future, particularly those mechanisms designed to help us operate in MISO and facilitate Entergy Arkansas' exit from the System Agreement, we are very disappointed in the other portions of the decision that will make it more challenging for EAI to invest in expansion opportunities and technologies that foster the state's economic growth and public policy objectives. Clearly, one of the disappointments is the 9.3% authorized ROE, the lowest ROE of all Southern U.S. utilities. We're already seeing a negative customer impact of the order after Moody's upgraded the credit ratings of our other major operating companies in most of the utility space but not Entergy Arkansas. The upgrades came out of Moody's more favorable view of the relative credit supportiveness of the U.S. regulatory environment. Entergy Arkansas was one of a handful of companies whose ratings did not change despite being on review for possible upgrade. In its report, Moody's specifically pointed to the less-than-favorable rate case outcomes in May of 2010 and December of 2013. Moody's also pointed to more credit-supportive FRPs in other jurisdictions versus the traditional rate case framework. This obviously disadvantages EAI against other companies in their quest for growth and the capital to support that growth. At the end of January, we filed for rehearing and/or clarification of some of the issues to better understand how to address them going forward. While we are trying to resolve via the [indiscernible], the issues created by the current rate order, Entergy Arkansas intends to work constructively with the APSC to find a way to advance a regulatory environment which strengthens EAI's ability to serve its customers in the post-System Agreement environment and fosters the type of investment that helps grow the economy. We have a long history of FRPs in Mississippi and New Orleans. The FRP in Mississippi has served all stakeholders well over the years, linking return levels to performance on customer service reliability and customer rate metrics. The potential need for a rate case in 2014 arises from Entergy Mississippi's exit from the System Agreement next year, among other reasons. And they also give us opportunity to explore other regulatory mechanisms such as formula rate plans that allow adjustments for known and measurable changes occurring in the rate effective period to better facilitate the coming investment needs. In Texas last week, Entergy Texas staff and the parties notified the Administrative Law Judges of significant progress towards settlement in a rate case. As a result, the schedule was suspended. Tomorrow, the parties will file a report regarding the status of the settlement and settlement documents. The rate case filing also seeks to set baselines for using the authorized capacity, distribution and transmission riders in coming years. These 3 riders provide a regulatory regime that addresses certain cost drivers without the need for a full base rate proceeding. Turning to EWC. Our strategy is to preserve optionality and manage risks through our operations; our hedging strategy; our regulatory efforts, most notably license renewable; our asset decisions; and our advocacy for wholesale market policies that adequately price the value of reliability, fuel diversity and environmental benefits. Take hedging for example. Several years ago, we expanded our use of options and collars that provided downside protection and offered some ability to receive higher prices if the market moved up, consistent with our analysis of the markets. As a result, last winter, and again this winter, we were able to capitalize on the run-up in power prices. This strategy contributed to our strong 2013 earnings performance and current position within the 2014 guidance range, and Drew will review that shortly. While this winter's much colder-than-normal weather has been a primary driver and was not an expected outcome in advance, the way we structured our hedge portfolio preserved optionality and is helping us to realize upside in the volatile energy market, consistent with our overall EWC strategy. High capacity price is also reflected in our strong 2013 results as supply and demand in the New York market began to tighten. Going into 2014, the new Lower Hudson Valley capacity zone is a source of potential uplift for Indian Point. More importantly, having it should contribute to improved reliability in New York. The new capacity zone was designed to create proper market incentives that encourage minimum resources in this constrained zone. FERC issued its decision on January 28 on the New York Independent System Operator's demand curve filing. Essentially, these demand curves will set the capacity price in each spot auction based on the level of demand bid in. Although we did not agree with some of the assumptions underlying the demand curves, the decision overall, including the rejection of the phase-in of the new zone, was a step in the right direction that will increase the market's ability to meet the region's goals. With this decision in hand, the LHV zone will be fully implemented effective May 1, 2014. Last week in New England, the 2017 to 2018 capacity auction cleared at over $7 per kilowatt-month for Rest-of-Pool, below new build but better than the sub-$3 clearing price in the last auction. Pilgrim and Rhode Island combined-cycle plant both cleared the auction as Rest-of-Pool resources. Despite these constructive capacity market outcomes, our market design challenges remain, and we are now seeing their seeds take root with more announced shutdowns. This shutdown of generation that would otherwise be economic in a well-functioning market will create a future point of disconnect. Something will have to give. In the meantime, we will continue to champion power market reform. And in the long run, we generally bullish on Northeast energy and capacity prices, and Drew will address in more detail this during his discussion. For Indian Point, we continue to preserve the option to operate the plant through our pursuit of the multistage, multilayer license renewal process. This process is likely to continue through at least 2018. A recap of recent developments is provided on Slide 28. For Vermont Yankee, the value of the option was not sufficient to maintain its operation, which led us to the difficult decision to close the plant. To manage the risks associated with the shutdown, we reached a settlement in December with the State of Vermont. We believe the Vermont Yankee settlement agreement is in the best interest of VY employees, the local community, our owners and the state. It resolves short-term issues and establishes a foundation for longer-term dialogue. Just signing the agreement resolved most of our pending litigations with the state. The remaining terms of the agreement are contingent upon Vermont Public Service Board approval by the end of March of the Certificate of Public Good to operate through the end of 2014. Closing one of our plants is the last thing we wanted to do, and economics drove the decision in Vermont. However, even with the closure, we preserved 85% of the optionality in the fleet. Despite the recent weather-driven run up in near-term prices, long-term sustained low-power and capacity prices continued to weigh on Fitzpatrick and Pilgrim and would at Palisades, if not for the power purchase agreement through early 2022 that supports the plant's operating costs. We continue to believe the rationale for separating merchant risk from the utility holding company remained valid. To that end, we have looked at a number of alternative to accomplish this over the last several years. Our conclusion, based on what we know today, is that we intend to own and operate this fleet for the foreseeable future. We know there's a lot of uncertainty on this point, so we felt it was important to let you know that, based on our current point of view, we have made no decision to close any other plants and are not actively considering selling any at this time. While this is our assessment today, our point of view is an evergreen process that will continue to evolve based on conditions in the commodity markets and operational and regulatory developments. 2013 had its challenges. We feel like we've taken a significant step forward. If 2013 was a year of transition, 2014 is the year of clarity. Entering today's call, I know many of you had questions about what our strategy is. My hope is I've cleared some of that up. To recap, we have put a platform and organizational structure in place to execute on our strategy, and our strategy is to aggressively grow the Utility business, driven primarily by the economic renaissance that is unique to the Gulf South, while we preserve the optionality and manage the risks associated with EWC. And as always, we're on the lookout for actions we can take to do better for our stakeholders. But I know you have more questions about what we are trying to do and what it all means financially and operationally into the future. We will give you a comprehensive update at our 2014 Analyst Day, which we're announcing today. It will be held on June 5th in New York City. We hope you'll mark your calendars. We want to see you all there. And now, I'll turn your call over to Drew.