Operator
Operator
Good morning, and welcome to the East West Bancorp first quarter 2016 earnings conference call. [Operator Instructions] I would now like to turn the conference over to Irene Oh. Please go ahead.
East West Bancorp, Inc. (EWBC)
Q1 2016 Earnings Call· Thu, Apr 21, 2016
$124.52
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+2.35%
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1 Month
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+1.24%
Operator
Operator
Good morning, and welcome to the East West Bancorp first quarter 2016 earnings conference call. [Operator Instructions] I would now like to turn the conference over to Irene Oh. Please go ahead.
Irene Oh
Analyst
Good morning, and thank you for joining us to review the financial results of East West Bancorp for the first quarter of 2016. Also participating this morning will be Dominic Ng, our Chairman and Chief Executive Officer. We would like to caution you that during the course of the call, management may make projections or other forward-looking statements regarding events or future financial performance of the company within the meaning of the Safe Harbor provision of the Private Securities Litigation Reform Act of 1995. These forward-looking statements may differ materially from the actual results due to a number of risks and uncertainties. For a more detailed description of risk factors that affect the company's operating results, please refer to our filings with the Securities and Exchange Commission, including our Annual Report on Form 10-K for the year ended December 31, 2015. Today's call is also being recorded and will be available in replay format at eastwestbank.com. I will now turn the call over to Dominic.
Dominic Ng
Analyst
Thank you, Irene. Good morning. Thank you for joining us for our earnings call. Yesterday afternoon we were pleased to report our financial results for the first quarter of 2016. Net income for the first quarter of 2016 totaled $107.5 million or $0.74 per diluted share, an increase of $15.7 million in net income or $0.11 per diluted share, both up 17% from the fourth quarter of 2015 and up 7% from a year ago. We are very pleased with our first quarter operating results. During the first quarter 2016, we grew revenue, net interest income and net interest margin as well as loans and deposits. Overall, credit quality remained stable and we were able to increase our capital ratios through our strong profitability. Additionally, while it is a priority for East West to strengthen our risk management infrastructure, compliance and BSA programs to meet increasing regulatory expectations, I am pleased to note that in the first quarter of 2016 we have also made good progress in containing operating and G&A expenses. Total loans receivable as of March 31, 2016, reached a record $23.8 billion, an increase of $105 million compared with $23.7 billion as of December 31, 2015. Excluding the impact of the loans sold and securitized, the organic loan growth during the first quarter was $348.7 million or 6% annualized. The loan growth during the first quarter of 2016 was largely driven by increases in commercial real estate, consumer and single-family real estate loans, partially offset by decrease in commercial loans. Commercial loans were down $184.8 million from $9 billion as of last yearend. Although, end-of-quarter balances for commercial loans were down, the average balance has increased quarter-over-quarter. The average balance for commercial loans for the first quarter of 2016 totaled $8.9 billion, up $269 million or 13%…
Irene Oh
Analyst
Thank you very much, Dominic. I'll spend a few moments to go over the income statement line items for our first quarter of 2016. Starting with net interest income. Net interest income of $252.2 million for the first quarter of 2016 was $5.3 million or 2% higher than $246.9 million for the fourth quarter of 2015 and $16 million or 7% higher than $235.7 million for the first quarter of 2015. The increase in net interest income for the first quarter of 2016 over the prior quarter and prior-year quarter was primarily a result of greater interest income attributable to loan portfolio growth. During the first quarter of 2016, total accretion income from the loans accounted for under ASC 310-30 was $13.3 million compared to $14.9 million in the prior quarter and $17.7 million in the prior-year quarter. Further, in our previous guidance for the first quarter of 2016, we had projected accretion income of $10 million. Net interest margin for the first quarter of 2016 was 3.32%, 6 basis points higher than 3.26% for the fourth quarter of 2015. The sequential quarter increase in net interest margin was largely due to an increase of 6 basis points in the yield on interest earning assets. The yield on interest earning assets for the first quarter of 2016 was 3.63% compared with 3.57% for the fourth quarter of 2015. Further, cost of deposits improved 1 basis point to 28 basis points for the first quarter of 2016, while cost of funds increased by 1 basis point to 34 basis points compared to the fourth quarter of 2015. Moving on to non-interest income and non-interest expense. For the first quarter of 2016, non-interest income was $40.5 million, a decrease of $4 million or 9% from non-interest income of $44.5 million for the…
Dominic Ng
Analyst
Thank you, Irene. In summary, we remain focused on growing our balance sheet and business profitably and prudently, while taking the appropriate risk management measures. We are pleased that while we are progressing well with our risk management and controls, we have also been able to make good strides in our efforts to contain expenses. I would now open the call to questions.
Operator
Operator
[Operator Instructions] The first question comes from Dave Rochester of Deutsche Bank.
David Rochester
Analyst
On the expense side -- by the way, great color there. It was all great to hear. Given that you're seeing BSA expenses or you're expecting BSA expenses to decline a lot next year, do you think you could actually end up seeing flat expenses overall in 2017 versus 2016 or maybe just modest growth overall, just given that step-down you're talking about?
Irene Oh
Analyst
I think that that's possible. As Dominic talked about in the prepared remarks, we do expect at this point that the cost for 2017 will come down quite a bit related to BSA, in particular, like consulting costs, one-time costs, as we are putting our program together this year. I think what kind of remains to be unseen is what kind of growth opportunities there are out there, Dave. And certainly what we want to make sure is that we're back on a more normalized kind of revenue growth to expense growth kind of mix and that would be something that we'd look at. If there are opportunities, maybe we would have higher expenses to help support that. But certainly I think the outsize growth that we had in just expense this year is not something that we expect to continue.
Dominic Ng
Analyst
And if we are going to be increasing expenses, it would most likely to be proportionally increasing the revenues, because otherwise there is really not a strong likelihood now that we will be bringing substantially more expenses that is not revenue driven. I mean, at this point we think that it should be somewhat of maybe possibly flat expenses growth, but then if there is an opportunity for us to hire a good team of the commercial bankers, and we obviously would not take that opportunity, simply because we want to maintain lower expenses. So it's all going to be business driven. Whatever common sense dictate is what we're going to do.
David Rochester
Analyst
And as it relates to the progress you made on the BSA front. How far along are you guys in the account review process that you were conducting?
Dominic Ng
Analyst
We continued to go through at the BSA remediation effort. And I think for some of the existing accounts that we wanted to make sure that we have a good handle of classifying all the different risk profile appropriately, and we are still in the midst of. And in addition to that we have continued to make great stride in terms of improving the new accounts origination. And I think the front line is very, very much aware of what are the type of information that they need to provide. I think that in the past often time that front line people are not aware that they can actually be the most important key to provide all the information. Often time there were not as much expectation from them, from the BSA department in the past, sort of like just not asking the front line to take more accountability or responsibility, and then just expecting that BSA department to do all the work. And that obviously would not be a sustainable result. In addition to that, it's much more costly if we actually ask BSA department to do all the work without good support from front line. We have changed that. Right now we are going to ask all the -- the front line people are taking strong responsibility on getting this much of the information as possible. And then the BSA department just need to make sure with you and then organize these information and document into the file. Now, by doing that I think one of the good things that we end up getting every single associate in the bank involved. And I think that every single person in the bank are making a very strong effort and trying to make sure that they do their job, because everyone wants to help out. When they see that expenses grow and then when they see them for the first time in the history of East West Bank, we are actually getting an agreement from a regulator, and that does not sit well with our associates. And so they're all stepping in and wanted to help. And so it's just a matter of like we need to continue to get them engaged wisely. And then it's a big organizing effort that we are putting together. So we're working on it. And I think that we are making good progress. My sense is that people will get better and better quarter-by-quarter. And so at this stage right now, I feel pretty optimistic that things are going well.
David Rochester
Analyst
Just switching to the deposit growth, that was great this quarter. Do you think at least some of that will stick, so that you can grow deposits again in 2Q or do you think you'll see some run-off there?
Irene Oh
Analyst
Certainly, some of that will stick, David. As you said, the growth was really pretty large in the first quarter. We do have some customers that have a high deposit balances with us that do fluctuate. Some of that increase, particularly in the DDA deposit category, the increase at quarter end did leave, shortly thereafter, about $0.5 billion or so. So that's something to kind of think about.
David Rochester
Analyst
Do you still think you can grow deposits this quarter, at this point?
Irene Oh
Analyst
I think you know.
David Rochester
Analyst
And then, just lastly, on the fee income side, you had some normalization of some of those lines this quarter. How should we think about the progression for fee income overall heading into 2Q?
Irene Oh
Analyst
I think the first quarter results are probably a good run rate use. As we had talked about in the prepared remarks, Dave, we did have some unusual items in the fourth quarter that are less recurring in nature, dividend income and some investments, some other kind of unusual things and higher volume for swap and also FX income than in the first quarter. First quarter is a little light. But I think realistically is a better run rate for the rest of the year.
Operator
Operator
The next question is from Bank of Ebrahim Poonawala of Bank of America Merrill Lynch.
Ebrahim Poonawala
Analyst
Just switching to loan growth and commercial loans, C&I loan balances went down. And I'm sorry if I missed it, it didn't look like the loan sales really had a big impact on C&I. So just trying to get your sense on the outlook for C&I growth in context of, you talked about hiring some C&I talent in January, just wanted to get an update on that as well?
Dominic Ng
Analyst
Well, in terms of the C&I loan balance in the first quarter, I think that has a lot to do with seasonality, particularly in our trade finance portfolio. And in fact that has always been the case for many years now. And a lot of our trade finance customers have a very low balances, comes in the first quarter, and then they will gradually build it up in the second, and then they get up to the highest level in the third quarter. So besides that, I would say that there are also -- we have in the entertainment business, there are a few large loans just happen to paid off, production film and television shows that that they just happen to be paying off their loan at their time. And that's kind of random. It depends when the movie start or when the movie start going into the distribution in theatres and that's when it got paid off. And that just happen in the first quarter, and I would think that in the second quarter the entertainment business is going to start picking up. So it's a little bit -- half of it are maybe random and the other half is just seasonality. But there is nothing unusual, because the average balance have grown and the commitments, total, actually, also have grown. And so we have not really lost customers. And it's just a matter of like fluctuation, seasonality or just some random fluctuation in a somewhat similar way like demand deposit. Often times it just goes up and down, because of operational reasons.
Ebrahim Poonawala
Analyst
And I guess, in terms of when we think about sort of the impact from going back to the hires that you had mentioned in January, will that have any meaningful impact in terms of is there any new business line that they're adding? What's the update on that?
Dominic Ng
Analyst
Well, I don't recall, I said, there was a new hire. Well, I said earlier that we will hire more people, if the opportunity comes. The only small group that we hire in the fourth quarter was in the energy sector. We actually brought in a small team in Dallas to help us on going into the energy business, because with the crude prices at this level and we have no exposure in the energy sector, I thought that this will be a very prudent time to get into the business and we have done that. And so far we have originated about $65 million of commitment, worth about a little bit over $53 million of outstanding balances from this team. And I would expect them to continue to build the business one step at a time prudently in today's environment. And so that's what we've done. And we also have hired a few people here and there, between California and also East Coast. A few people here and there, but there is nothing real significant that I think will make a difference. But these folks will obviously bring business in and in addition to that our existing team overall will continue to have to originate new business and maintain their existing client relationship and so I think that it will be just pure natural organic growth at this stage.
Ebrahim Poonawala
Analyst
And if you can remind us just in terms of how you think about CRE concentration, I'm just trying to get a sense of going forward what's the likelihood that you continue to sell some of the CRE production out?
Dominic Ng
Analyst
From a CRE standpoint, it depends on how robust our growth will be in 2016. I would say, for the last 16 months or so we have some very nice growth. Our clients are doing really well. Obviously, the market in all the areas where East West have presence are very strong in the real estate area. So for that reason, we continue to support our clients and through that we actually have very nice growth. And so our position is that before we even get to the point that we feel there is a concentration issue, we start downsizing, and so that's why we have started. In fact, if you recall actually two years ago, we started looking into reducing our growth exposure into a single-family mortgages just because we have such a nice growth. So we thought that, well, before we it get too far, let's make sure that we have the capability of sell down whenever we want to and we did that. I mean, it's not necessarily that we have too much single-family mortgage, it's just that we wanted to always test the market that we have the ability to sell down whenever we want to. So in case, if we really want to, that we can do that. We've done that single-family. And this quarter, we test that into multifamily with the securitization. We also sold down CRE. My expectation is that we probably with sell down a few more, some more loans in CRE in the second quarter to make sure that we have a smooth capability to sell down without disrupting any client business. And how much we sell down depends on how much new origination we have. And so it's just, again, common sense dictate, we wanted to make sure that we continue to be very, very disciplined to maintain that sort of mix of products on different type of loans, so that we do not ever get ourselves into any type of particular concentration by industries for C&I or by [ph] REIT of geographic region in commercial real estate and so forth. We have the ability to do that now, because frankly, ROE and ROA looks really strong and our expense is kind of contained, so we think that we can still generate decent profitability. And therefore, why take any risk of creating any type of concentration that potentially can be challenging for us. So the best thing that we are doing right now is that we continue to stay disciplined and make sure that we stay true to our risk diversification philosophy. And so that's what we are doing right now.
Operator
Operator
The next question comes from Jennifer Demba of SunTrust.
Jennifer Demba
Analyst
You actually just covered my question. Thank you.
Operator
Operator
The next question comes from Jared Shaw of Wells Fargo Securities.
Jared Shaw
Analyst
Could you give an update just on how you're looking at the different markets and the different strength you're seeing in, whether it's New York or Boston or Texas, and what dynamics you're seeing there, and also where that deposit growth from this quarter came? Was it broad based or were you seeing certain pockets of strength from that?
Dominic Ng
Analyst
Our deposit comes from all different regions. So they're all growing. And we do have a little bit more specific industry niche that we assign to different region. Boston office is very, very capable of originating capital call lines for private equity funds. And they're also in the high-tech life science business and that's pretty much their focus. And of course, in our New York office, the trade finance and commercial real estate and also other specialty type of C&I loans is what their focus. And then, Texas, we haven't started doing a whole lot, but the plan is to have that to be our region to put some focus on to energy and energy related business. And again, we feel confident that coming at this time with our eyes wide open is a lot better than anybody came in 10 years ago or even two years ago. So that's the direction we want Texas to focus on. And of course, in our LA office, entertainment business is big, and in our Silicon Valley office, again, high-tech, clean-tech and so forth. But all-in-all, we always put the bridge between the East and the West, our bridge backing business as a priority, because whichever industry we focus on, we always wanted to make sure that East West come in with an angle that we are bridge between East and West, the U.S. and China region, because without that element, I think we'll be just another bank in town fighting for the same old business like everybody else and that wouldn't create that special value proposition that put us above and beyond the others. And one of the reasons why we have been successful in growing our business organically in these various industries that we do have a very special value proposition that we can share with our clientele and any prospective clients. That we have deep knowledge in terms of understanding the dynamic that it's happening in China. And often time many of these business find it very helpful to do business with the East West versus some of the other regional banks who actually panic whenever there is any kind of currency depreciation or stock market volatility in China and their Lending Officer or the Chief Credit Officer or the CEOs panic and that would do well for companies who are exporting to that region or companies who are importing from that region, et cetera. So with that, I think that's the kind of direction that we're going. We continue to have different regions to have some specialized expertise based on whatever talents that we can bring in that region and also because of the nature of the business in that particular region.
Jared Shaw
Analyst
Can you give us an update on what the direct exposure to China is at the end of the quarter?
Irene Oh
Analyst
The direct exposure that we had from a lending side was about $1 billion in Greater China, Mainland China, and then also in our Hong Kong office combined.
Jared Shaw
Analyst
And then, finally, just looking at the dynamics between you had the growth in cash this quarter and the pullback in the securities lines, should we expect to see that continue to remain in flux or are you going to be able to deploy some of that excess liquidity as we go into second quarter?
Irene Oh
Analyst
We do expect to deploy some of the excess liquidity throughout the quarter. I think March 31 is just a point in time. And then part of it had to do with the larger deposit balances that we had as well at quarter end and some of that we thought that would leave as well.
Jared Shaw
Analyst
And then, just finally, you had mentioned on the comp and benefits line, the $4.3 million of seasonality offset by reversal of accruals. Is that reversal of accrual a one-time event? Could we see some more savings on comp benefit next quarter or will we actually start to see accruals come back in?
Irene Oh
Analyst
I think it's little early to say that at this point, Jared. I guess it depends on how the year progresses.
Dominic Ng
Analyst
We're sure hoping it's a one-time.
Operator
Operator
The next question comes from Joe Morford of RBC Capital Markets.
Joe Morford
Analyst
I just wondered if you could talk a bit more about the cost containment efforts you're pursuing, and when do they kind of really hit their stride or we see the biggest impact from them.
Irene Oh
Analyst
Maybe I'll just kind of give a little bit of context of our cost containment efforts; certainly some of the things that we just talked about as far as comp that was a part of it. Additionally, we went through and continue to go through a very kind of rigorous approach as far as compensation, also with employees, new hires, retention and starting with this year all kind of open requisitions, even if they were approved, we went through a rigorous approach to say, is it necessary, is it something that we need for our business on a go forward business, either from a back office perspective, front office, whatever it is. And we continue to do that. We think that from the perspective of the rest of the year that will help. And that's part of the reason why, as far as those projections of what we think hires would be and what that mix is going to be, it's one of the reasons why we are expecting that our guidance for the comp is lower now than it was earlier at this year. Additionally, as kind of Dominic suggested, with this kind of bank wide effort to help support our BSA program and the remediation efforts that we are doing, we also expect compared to where we were at that earlier part of this year, that some of the cost related to BSA, the consulting costs, the temporary employees that were hired that will be lower as well. So hopefully that helps kind of give you some color as far as what are the things that we're doing to reduce costs.
Joe Morford
Analyst
I guess the other question was just regarding the capital base. Can you kind of update us as to kind of where you are now compared to kind of where you'd like to be relative to your peers and how you feel about going into the upcoming DFAST?
Irene Oh
Analyst
So I think that while we were able to kind of inch up the capital ratios, all the capital ratios from yearend, and with kind of our expectations of where the growth is going to be on the balance sheet for the balance sheet, and then also our profitability and our return levels in excess of the capital, we do expect the capital ratios to grow. So organically we're comfortable as far as just managing that, that we do wanted to inch up and we expect it will during the year.
Operator
Operator
The next question is from Aaron Deer of Sandler O'Neill & Partners.
Aaron Deer
Analyst
If we can circle back to the Mainland and Hong Kong exposure, because I know that a couple of the big concerns with investors and analysts year-to-date has obviously been the expenses, but also people who get nervous every time the news out of China gets negative. And so I was hoping you could give some more color on the book that you have there in terms of the types of loans, the purpose, how they're collateralized, the types of recovery procedures, and just kind of how you view the overall risk relative to your U.S.-based credits.
Dominic Ng
Analyst
First of all, I think the loans that we have as of March 31 this year is pretty much flat compared with last quarter. So it's basically the same kind of loans that we do. We don't do real estate in China, predominantly. So the type of loans that we do trade finance and also supporting U.S. companies doing business there or Chinese company doing business here, and we have Chinese company they're doing business here that because of a strong relationship we have here, that they also work with us in China with a little line of credit and so forth. And so I would say that still mainly a cross-border type of transactions. And we also have some -- we're trying to actually build up a little bit more in the entertainment business. We've done quite a few deals there except that they pay-off very fast. So in terms of outstanding balance, it wasn't much. But we'll continue to want to build a presence there. And so if you look at the type of business that we do in China, I would say that the vast majority are focusing on areas that what I call the growth industries in China, growth industries, such as the entertainment business. Obviously the box office ticket sales have been having tremendous growth. In fact, it already reached -- in 2011, I think that box office tickets sales in China was $2 billion and U.S. and Canada combined was $10.8 billion. So it's five times bigger than China. So as of yearend last year, China had reached close to $7 billion and U.S. was at $11 billion. So we know by 2017 -- well, actually, for sure by 2017, China box office tickets sales will be even bigger than United States. Again, that's…
Aaron Deer
Analyst
And, Irene, just a quick follow-up for you. In the past you've given a little bit of color in terms of expectations for the loan sales, but those have bounced around some. Do you have any sense of what your expectations for loan sales this year? And would it be similar kind of gain on sale premiums that we just saw this past quarter?
Irene Oh
Analyst
We do expect that we'll continue to originate and sell the SBA 7(a) loans. I would say that overall the premiums on those loans have been coming down, and we're not seeing that kind of 10% kind of premium that we had in the past. On the other portfolio sales, I think that kind of as Dominic talked about would depend on kind of where our growth is in CRE, what the mix is and the portfolio. So I think the only thing probably for certain would be the SBA 7(a) loan sales. We had sold almost 1 billion or so of single-family last year, so we don't expect that that would continue.
Aaron Deer
Analyst
And there's no student loans necessarily left that you'd be looking to sell?
Irene Oh
Analyst
Yes, there is a little bit. We do have a small portfolio of loans. And if you look at our condensed balance sheet that we have as held-for-sale, as of March 31 it was about $29 million that are held-for-sale. Those we may sell in the future.
Operator
Operator
The next question is from Matthew Clark of Piper Jaffray.
Matthew Clark
Analyst
Irene, I'm not sure if you mentioned this in the beginning of the call, but just can you give us the amount of accretion embedded in the margin this quarter?
Irene Oh
Analyst
The accretion that was included in the margin was about $13.3 million this quarter.
Matthew Clark
Analyst
And then in terms of your core expense guidance, if you exclude the amortization on the tax credits, it looks like your guidance suggested a step-up of $5 million to $10 million in the upcoming quarter. Just curious, where we should expect to see that step up, knowing that consulting expense is somewhat elevated and will start to come down?
Irene Oh
Analyst
So in general, I would say we are expecting that there would be a higher consulting cost related to BSA in the second quarter. And then, overall, the cost would step down in the latter half of the year. Also, with just kind of our current projections right now, we expect comp would probably increase a little bit as well.
Operator
Operator
The next question is from Gary Tenner of D.A. Davidson.
Gary Tenner
Analyst
Irene, just a quick follow-up on the loan sale question. It sounds like from what you were saying, there is little or no assumptions really embedded in your guidance on loan sales and anything that is generated there would be over and above expectations. Is that fair?
Irene Oh
Analyst
Well, the 7(a) loans we do sell what we originate. So that we expect and that's factored in, but aside from that not a huge amount.
Gary Tenner
Analyst
And then on the energy piece, I know this is a pretty tiny portfolio, just curious what type of lending you're doing there? And any comments you can make on there on that segment?
Dominic Ng
Analyst
That's mainly reserve lending.
Gary Tenner
Analyst
And is this just participations in other agent and credits?
Dominic Ng
Analyst
So far I think almost all of them are up. Maybe except one, I think all of them are all origination.
Gary Tenner
Analyst
And last question I had just kind of modeling purposes. The energy investment for the tax credit investments for the first quarter, was amortization there in line with the forward guidance of $18 million per quarter?
Dominic Ng
Analyst
Tax credit.
Irene Oh
Analyst
I'll try it. Could you repeat the question?
Gary Tenner
Analyst
The forward guidance for tax credit amortization expense is $18 million a quarter. Was that at a similar level in the first quarter?
Irene Oh
Analyst
So if you look at our income statement, you can see that -- is that what you're asking me. The amortization of tax credit and other investments was $14 million.
Gary Tenner
Analyst
It was $14 million. I'm sorry. I must have missed just that line.
Irene Oh
Analyst
Yes, $14.159 million. Yes, it's a little bit lower.
Operator
Operator
The next question comes from Julianna Balicka of KBW.
Julianna Balicka
Analyst
I have a couple more questions. One, on the multifamily loans that you securitized this quarter, what vintage were those from?
Irene Oh
Analyst
It wasn't just necessarily one year, but it was really kind of a mix of the loans that we originated the last two years also in the last year or so.
Julianna Balicka
Analyst
And then a quick housekeeping question to follow-up on Gary's question just now about the gains. In the past you have had about, I think, $5 million of securities gains in your regular guidance. Is that in there this time or is that out of the guidance at this point?
Irene Oh
Analyst
We lowered that a little bit. We have a $6 billion treasury portfolio. So there is always opportunity with kind of what happens with rates, I think, monetize on gains, so that we do have some. But generally speaking, if you're looking at a rising rate environment, lots of times those gains do disappear.
Julianna Balicka
Analyst
And then just kind of look back to the BSA and the cost discussions, last quarter you had also talked about, in addition to updating your BSA program, you are going to also update other ancillary systems. Is that factored into the cost discussion that you had talked about earlier or is that an additional expense run rate of proactive investment in infrastructure that you're making?
Dominic Ng
Analyst
Well, a good example of the consulting expenses, we mentioned that in the first quarter we incurred over $8.5 million of consulting expenses and over 80% of BSA. The rest of them are related to other infrastructure expenses in terms of improving other systems that had no foreign exchange system that we are actually putting a new platform in. And then we also have retail banking platform that we are putting another system in. And so all those are the expenses we also are incurring on an ongoing basis, because it's not just BSA we are trying to improve, we don't want to be now, whenever the regulator send us a strong signal, then we try to fix something. And in fact we look at one signal and start taking a step back and start looking at the entire organization comprehensively in terms of the entire enterprise risk management, about what other systems that we need to upgrade, what are the compliance programs that we need to further enhance, and we are looking at all that. And that's the reason why do we have these elevated cost and expenses in the last two quarters of 2015 and also ongoing in 2016.
Julianna Balicka
Analyst
And one more question, and then I'll step back. In terms of the deposit growth, the extraordinary great deposit growth this quarter, were there any particular industry sub-sectors within real estate or anything in particular that drove the balances?
Dominic Ng
Analyst
It really comes from the everywhere and I think that if you look at that demand deposit growth is another one of those random fluctuation that you expect, and I looked at it and said, I really haven't grown that many clients so to speak to warn for that kind of growth, but it just happened that it goes up. And then, it came down in April and I'm pretty sure it's going to start rising back up a little bit in May and June. But we do have overall I would say that in terms of net-net we have grown more new customers throughout the entire bank. It just that if the type of growth so far in the first quarter some of that has to do with isolated incidence, which happens every year. There is always a quarter that just going to be a spike and then it comes back down a little bit and so forth.
Operator
Operator
The next question comes from John Moran of Macquarie.
John Moran
Analyst
I just had one sort of housekeeping item. I wanted to make sure I got it down right. The capitalized cost on the systems is $10 million, and that was expected to be amortized over three years, if I heard you right?
Irene Oh
Analyst
Correct.
John Moran
Analyst
And then does some portion of that kick in this year, or is that all once you flip the switch on the systems at the end of this year?
Irene Oh
Analyst
Yes, there actually a multiple systems that we're putting in place for BSA. So some of that actually went in last year, as well, not that much though, but certainly a lot of that will be this year as well. It will ramp up. To model it out, I would ramp it up a little bit less this year, a little bit more next year and the remaining in 2018.
Operator
Operator
There are no additional questions at this time. This concludes our questions-and-answer session. I would like to turn the conference back over to Dominic Ng for closing remarks. End of Q&A
Dominic Ng
Analyst
Well, again, I want to thank you all for joining our call today and I look forward to speaking to you again in July. Thank you.
Operator
Operator
The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.