Max Valdes
Analyst · Stephens, Inc
Thanks, Dennis. The company generated total revenues of $997 million for the quarter, down 3% when compared with the same period of last year. Net income was $40.2 million or $0.38 per share, compared with net income of $47.1 million or $0.44 per share for the same period of last year. Our results include the previously disclosed $19.2 million reserve charge in connection with the settlement of a lawsuit with Bank of America, which reduced earnings per share by $0.11.
In the Title Insurance and Services segment, total revenues were $923 million, down 3% compared with the same quarter of last year. Direct premium and escrow fees were down 4%, driven by 16% decline in closed orders, largely offset by higher average revenue per order closed. Average revenues per order closed increased 14% to $1,504 compared to the same quarter of last year. This increase primarily reflected the strength in higher-premium resale and commercial transactions.
Agent premiums were down 2% in the fourth quarter, which was comparable with a 1% decline in direct premium we experienced in the third quarter, reflecting a normal reporting lag in agent revenues of approximately 1 quarter. Information and other revenues totaled $154 million, down 4% compared with the same quarter of last year. This decline was driven by the same factors impacting direct title operations.
Total investment income was $15.6 million, up 7% from the same quarter of last year, reflecting net realized investment losses of $2 million, down from $3 million in losses last year. We continue to benefit from our cost reduction initiatives during the fourth quarter, including the full benefit of the annualized $40 million shared-services expense reduction program that we implemented at the end of the second quarter.
Personnel costs were $288 million, down $12.3 million or 4% compared with the same quarter of last year. This decline primarily reflected a reduction in headcount and reduced costs related to employee benefit plans. Other operating expenses were $168 million, down $19.4 million or 10% from the same quarter of last year. This decrease reflects lower expenses for professional and other outside services.
Agent retention was 80% of agent premiums, compared with 80.2% in the fourth quarter, 2010. The improvement in agent retention was due to the geographic mix of agent revenues and our continued progress on improving agent splits on both new and existing agency relationships.
The provision for title losses was 8.6% of premium and escrow revenue, compared with 5.5% in the same quarter of last year. The fourth quarter rate of 8.6% includes the $19.2 [million] reserve charge for the Bank of America lawsuit. Excluding this charge, the current quarter rate was 6%, which reflects an ultimate loss rate of 5.6% for the 2011 policy year and a net increase in loss reserve estimates for prior policy years.
Pre-tax income for the Title Insurance and Services segment was $71.4 million for the fourth quarter, a decline of 12%. The segment generated an adjusted pretax margin of 10%. The GAAP pretax margin was 7.7%, which includes the $19.2 million settlement charge and $2 million in net realized investment losses, which together lowered the pretax margin by 230 basis points.
Turning to the Specialty Insurance segment, total revenues were $72 million, flat compared with the same quarter of the prior year. Total expenses were slightly higher year-over-year with the overall loss ratios steady at 54%.
Higher home warranty claims in the current quarter were offset by lower claims experienced in the property and casualty business. The Specialty Insurance segment pre-tax margin was 13.9% for the current quarter and 14.3% for the same quarter of last year. Lastly, corporate expenses were $15.3 million in the quarter in line with our quarterly expectations.
With that, I will turn the call over to Mark.