Daniel Florness
Management
Yes, you know, there is a number of things. One, our growth is primarily coming from large accounts and that deepened as we went through the year. It’s primarily coming from – if I think of our sales number in the weakness, when you – we’ve done a nice job of signing new customers both on-sites and traditional national account customers that aren’t on-site. When you are doing a nice job taking market share, you are turning on a lot of new business and that’s – lot of times when you are turning on a lot of new business, you do get some short-term mix issues going on in that you – a new large customer isn’t at average margins for that group on day one, because it takes you time, six, nine, and 12 months to work through some of the hiccups in the system of finding the best source of supply, finding the best part match for this item when you are turning on new business and typically you have your existing business that is supporting that, because that existing business, you’ve done a better job of improving your supply chain already. If you think of what’s really hurting us right now is from a revenue and revenue growth perspective, we are doing a wonderful job signing new national accounts. We are doing a wonderful job signing on-sites. We are doing a wonderful job signing vending and growing those pieces of business. So we are taking market share at a very good cliff. What’s causing us the struggle is our existing book of business, our existing customers are struggling in a weak environment. And so, the more mature component of our business is going backwards. And that more mature piece has a better gross margin profile, because if I’ve had a customer – excuse – for two or three years, I have already in many cases established a best part, so lot of the best source of supply to serve that customers’ needs and that’s in my mix and that mix has weakened right now. So that’s a piece of it. The other piece of it is, on an execution standpoint, we slipped a little bit as we went through 2015, we slipped a little bit on the freight, how good we are on our freight expense versus our freight that we charge a customer. Part of that I think it became more difficult for our stores operates effectively given that fuel prices were lower. Fuel price is an important part of our distribution cost, but it’s not the only component, but it might make it harder for you to charge freight on this item or that. And the fact that it’s a weak environment, it’s a competitive marketplace. I feel we are at a point where our gross margins are stable from a sequential standpoint. But that’s still has been a painful process on a year-over-year basis. There is no question about that.