Gary Norcross
Analyst · Stephens
. Thank you, Frank, and thanks to everyone on the call. I will begin today's review with a few comments on the business environment, followed by the operating segment highlights. The resurgence in core upgrade decisions and strong new signings across all of our segments in 2010 has created a robust implementation pipeline that extends throughout the remainder of this year. In addition to the implementation pipeline, we have seen significant demand for professional services to support our clients' business and growth strategies. In order to support this demand, we have added resources and redirected a number of our employees to better serve our clients' needs. This strong demand increases our confidence in achieving our revenue target for the year. Before I get into specific sales and project accomplishments for the quarter, I'd like to describe the global sales climate for FIS. In general, the sales pipeline continues to expand on a consecutive quarter basis. The time to close new sales is trending down, which points to a continuing economic recovery. While the ongoing regulatory uncertainty has caused some delay in the closing of deals for Payment Solutions, the demand for outsourcing services continues to grow, which placed our strengths and leadership position in application outsourcing and back office and professional services. These trends should generate higher reoccurring revenue for us, but obviously the revenue comes on at lower margins than licensed sales. Next I'll highlight some of our recent sales wins. In March, we announced that the Bank of Oklahoma, with more than $24 billion in assets, has completed the first phase of implementing TouchPoint Teller across this 180-branch network. Based on this implementation, TouchPoint is running at approximately 10% of the bank branches in the United States. Given this scale, ongoing demand for TouchPoint continues to be strong in the large financial institution space. We continue to win in the very competitive mid-tier and community markets on the strength of our solution capabilities. For example, American Chartered Bank with $2.4 billion in assets, selected FIS as its new core-processing partner and we'll also begin using our integrated payment solutions, including the NYCE debit network. In addition, Country Club Bank and Rockland Federal Credit Union, each with approximately $1 billion in assets, also selected us for core processing, as well as many other ancillary systems. We are very pleased to announce that Credit Union 24 has selected FIS to deliver switching and network services to its participating credit unions. This further extends our leadership position in debit and credit processing within the credit union marketplace. Our investments in integration, new technology and product development are driving benefits to our clients. This is demonstrated by our ongoing cross sell successes. In January, we announced that Ready Financial Group, which offers the READYdebit prepaid Visa card, will add mobile account access and bill payment capabilities provided by FIS to their cards. In addition, our recent acquisition of GIFTS Software further expands our business-to-business funds transfer and commercial treasury offerings. We have seen a number of new signings for this solution throughout the quarter and based on the response we received during our recent client conference, demand for this product continues to grow. As Frank mentioned, expanding our international business is one of our key growth initiatives. Last quarter, we discussed our growing presence in the Asia Pacific region with the addition of new clients in China and Singapore. In Australia, we have expanded our product capabilities to include core-processing services. ANZ, which is one of Australia's largest banking groups, is in the process of consolidating its New Zealand subsidiaries on to our core platform. FIS has provided card processing in the region since 2001, and we are now the leading third-party card processor in Australia. Based on this position and the logical tie between payments in our core systems, we see good opportunity within this important region. Turning to Latin America, we are very pleased to announce that the newly launched ELO branded credit cards issued by Banco Bradesco are being processed through our card operation in Brazil. The bank launched a pilot program on April 4 and since that launch, the average issuance rate has been approximately 1,000 credit cards per day. We will also process ELO branded prepaid cards, which are scheduled to launch in June. Based on this, as well as our other continued sales engagements, we remain very excited about the growth opportunities in this market. Consistent with trends in North America, we are seeing a clear shift away from in-house software installations towards hosted or outsourced application processing. We are also seeing a growing trend by our clients to outsource process reengineering, software development and back office functions. Our services capabilities are a differentiating aid and strength for FIS, and with more than 18,000 FIS badge services professionals around the world, we are very well positioned to benefit from these strengths. Before turning the call over to Mike, I'd like to leave you with the following thoughts. There is no question that the prolonged uncertainty surrounding the regulatory environment has resulted in delayed product launches and investment decisions by financial institutions, and the majority of these delays have been within our payments franchise. We continue to monitor our regulatory actions to assess the potential impact on our business, and we believe that some of these regulatory changes, when enacted, will benefit FIS. Although new regulation is a challenge for our clients, it tends to drive higher demand for our core processing, risk management and payment solutions in the long run. We anticipate that consolidation within the financial services industry will continue and potentially accelerate in 2011. In those instances where we are providing multiple services to both merchant entities, as is the case with the BMO Harris acquisition of M&I, our future revenues trends will likely decline as the entities migrate to common platforms. Overall, however, our client base is well diversified and is not concentrated in any one market segment. Based on this, we feel our exposure is less than others within the industry. We remain optimistic regarding the improving outlook for the industry and are encouraged by our strong sales pipeline. As I mentioned earlier, a lot of the demand is fueled by lower margin components like professional services. Last but not least, we feel very good about our client relationships, our products and services, and the reputation of the entire team, all of which position us very well versus the competition. Now I'll turn it over to Mike for the financial report. Mike?