Earnings Labs

Fiserv, Inc. (FISV)

Q3 2024 Earnings Call· Tue, Oct 22, 2024

$61.95

+0.48%

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Transcript

Operator

Operator

Welcome to the Fiserv Third Quarter 2024 Earnings Conference Call. All participants will be in a listen-only mode until the question-and-answer session begins following the presentation. As a reminder, today's call is being recorded. I would now like to turn the call over to Julie Chariell, Senior Vice President of Investor Relations at Fiserv.

Julie Chariell

Management

Thank you, and good morning. With me on the call today are Frank Bisignano, our Chairman, President and Chief Executive Officer, and Bob Hau, our Chief Financial Officer. Our earnings release and supplemental materials for the quarter are available on the Investor Relations section of fiserv.com. Please refer to these materials for an explanation of the non-GAAP financial measures discussed on this call, along with a reconciliation of those measures to the nearest applicable GAAP measures. Unless otherwise stated, performance references are year-over-year comparisons. Our remarks today will include forward-looking statements about, among other matters, expected operating and financial results and strategic initiatives. Forward-looking statements may differ materially from actual results and are subject to a number of risks and uncertainties. You should refer to the earnings release for a discussion of these risk factors. And now, I'll turn the call over to Frank.

Frank Bisignano

Management

Thank you, Julie, and thank you all for joining us today. As we share our third quarter results this morning, it is increasingly clear that our position at the intersection of merchant and financial solutions is a strategic advantage. Fiserv delivered another strong quarter, with adjusted earnings per share of $2.30, up 17%, driven by strong revenue growth and further operating margin expansion across our businesses. Adjusted revenue growth was 7% and adjusted operating margin rose 170 basis points to 40.2%. Organic revenue growth was 15%. Our free cash flow was $1.9 billion in the quarter and $3.3 billion year-to-date, and we returned $1.3 billion to shareholders via share repurchase. Businesses and financial institutions are increasingly interconnected, and Fiserv has a key role to play here given our unmatched set of assets across software, data, technology and, of course, scale and experience in moving money. Here are two examples in just the past month. First, we announced this morning with DoorDash, we began implementing a comprehensive embedded finance application poised to be a best-in-class solution for gig economy company. This solution enables DoorDash to offer its delivery contractors a full range of financial services. Within a single app, they can get instant access to wages and rewards, as well as deposit accounts, debit cards and more. Our real-time ledger capability from Finxact manages the transactions and was a key reason why Fiserv was chosen. A Fiserv banking client rounded out the solution as a requisite sponsor. Second, we completed a proof of concept with Walmart where we enabled a real-time Pay by Bank transaction at the point of sale over our proprietary NOW Network. A growing number of merchants are adding Pay by Bank capability to maximize choice for consumers and the emerging capacity for handling such payments in real…

Bob Hau

Management

Thank you, Frank, and good morning everyone. If you are following along on our slides, I will cover additional detail on total company and segment performance, starting with our financial metrics and trends on Slide 4. Third quarter, again, demonstrated our capability to maintain strong revenue growth and margin expansion. Third quarter total company adjusted revenue grew 7% to $4.9 billion and adjusted operating income grew 12% to $2 billion, resulting in adjusted operating margin of 40.2%, an increase of 170 basis points versus the prior year. Year-to-date, adjusted revenue grew 7% to $14.2 billion and adjusted operating income grew 12% to $5.4 billion, resulting in an adjusted operating margin of 38.2%, an increase of 170 basis points versus the prior year. Organic revenue grew 15% in the quarter, driven by strength in both segments. The transitory contribution from excess inflation in Argentina was 3 points to our total organic growth in the quarter, down from 5 points in Q2. As mentioned during last quarter's earnings call, dólar turista extended into Q3 and contributed less than 0.5 point of total company organic growth in the quarter. Third quarter adjusted earnings per share was $2.30 compared to $1.96 in the prior year, up 17% on the high end of our full year guidance provided last quarter of 15% to 17%. Year-to-date, our adjusted earnings per share increased 18% to $6.29 compared to $5.34 in the prior year. Free cash flow for the quarter was $1.9 billion, and year-to-date free cash flow was $3.3 billion. As mentioned in prior earnings calls, we expected free cash flow to be much higher in the second half of this year after a lighter first half due to the timing of cash flows for the green tax credit program. The related refund came through in the…

Frank Bisignano

Management

Thanks, Bob. I'd like to take a few minutes to discuss our corporate social responsibility initiatives, not because these are investment parameters, but because they represent who we are as a company. Hurricanes Helene and Milton were devastating for millions of people and businesses, including many Fiserv clients. Our response, as always, is to take action and we quickly sent support to the Red Cross and personally delivered supplies to the affected areas. As part of our partnership with the U.S. Chamber of Commerce Foundation and our investment to support its disaster preparedness and recovery effort for small businesses, we provided the Chamber with Fiserv Small Business Index data on the impact of the hurricanes. These granular insights on commerce levels leading up to, during and after these natural disasters are being used to educate policymakers and stakeholders, guide targeted response investments and inform philanthropic support efforts that create and boost small business recovery. Also in the quarter, Fiserv achieved a score of 100 on the Disability Equality Index and was recognized as a Top Veteran-Friendly Company by US Veterans Magazine, each for the third year in a row. The National Bankers Association, a trade organization that represents all minority depository institutions, presented Fiserv with its Corporate Excellence Award, making us the first large-scale tech provider to receive this honor. Finally, we continue to advance our sustainability and green building design strategy. Our Milwaukee headquarters recently achieved LEED Gold status following our Dublin, Ireland and New Jersey Innovation Centers, which achieved LEED Platinum status previously. These are just some examples of how our hard work and dedication show up in many quarters, but most importantly, it showed up in the strong financial performance you just heard. This put us at the top of the IDC FinTech Rankings for a second straight year, and our story today is about how we intend to stay there. I'd like to thank our more than 40,000 employees for their contributions to these significant achievements and for the day-to-day blocking and tackling that has produced consistently strong results. That's 40 years of building trust, scale and experience, and five years since the merger of achieving innovation through unmatched investment across our merchant and financial ecosystems. So, now, operator, please open the lines for questions.

Operator

Operator

Thank you. We would now like to open the phone lines for questions. [Operator Instructions] Our first question comes from Tien-Tsin Huang from JPMorgan. Please go ahead.

Tien-Tsin Huang

Analyst

Thanks. Good morning. Thanks for the update here. I want to ask on enterprise. It did accelerate nicely more than the transaction growth that you put up there. So, I heard, Bob, you mentioned it was transitory part of it and then there was a PayFac conversion to a retail relationship, it sounds like. So, can you just maybe go through that and what's a good sustainable level as we think about the fourth quarter?

Bob Hau

Management

Yeah, Tien-Tsin, good morning. So, you're right, we did see an increase in transactions. Transaction growth in the quarter was up 12% over prior year. That actually matches what we saw in Q1. It's up from the 8% we saw in Q2. We definitely see some variation, particularly when we bring on new clients, some of them in this enterprise space can be quite large. And as I said in my prepared remarks, we did have a large PayFac begin to really ramp in the third quarter. We will see a little bit of that continue in fourth quarter as they get to full capability or full volume, and then it will return to "more normal levels." Overall for that business line, we obviously saw very good organic growth, well ahead of the overall company average on an adjusted basis, which again that has also impact from Argentina in it. We feel great about the year-to-date at 11% on an adjusted basis.

Operator

Operator

Thank you. Next, we'll go to the line of Darrin Peller from Wolfe Research. Please go ahead.

Darrin Peller

Analyst

Guys, thanks. And nice results. Can we just start with -- overall the business is showing really strong signs of cross-sell. And I know, Frank, you alluded to that in your prepared remarks and how you're really packaging together more and more between segments. Maybe just some very specific examples of where you see that shaping up? And then, just if you could reiterate your conviction around the Financial Solutions segment accelerating into '25. I think you said going to 6% to 8% from 5% to 7%. Just reiterate why and what the driving force is and what you're seeing? Thanks, guys.

Frank Bisignano

Management

So, I'd like to go back to something I'd like to say the construction of the company, right? I always believe that this was a very strategic set of assets we put together that were highly complementary five years ago. And one quick place to think about it is in merchant and FI, just in total, our ability to be the strategic partner of choice to deliver merchant and FI and put Clover on the front end of that. And then, really there is the power of owning a debit network and the ability of what to bring to our largest institutions and to our client base across merchants. And then, you go a step further and the future of the growth initiatives in terms of us talking about the SMB bundle and the ability to take all the assets we have and integrate them technically now, right? You see us on the front line there with Apple Pay and then you can see us with issuers in another spot and then see us weaving the place together and the ability of the crossroads of merchants and FIs, I think Walmart is a great example of it. I think DoorDash is a great example of it, right? And so, then you think about, okay, you got Finxact, you're bringing Finxact in as a [handless core] (ph) to be actually a ledger here for the famous Dashers. And then you go, okay, you put XD and Clover together and deliver a capability to every financial institution that runs on us. And you take a look at our international expansion and you look at the work on Commerce Hub, now showing up in the enterprise segment. So, I think the construction of the company with financial institutions all the way through from the largest to a credit union or a local community bank, and then you take on top of that the assets we bring to it. So, I mean, you're seeing it and then we brought 3,000 people to forum and I think you were there, too, if I am right. And I mean you saw the power of the franchise first-hand. So, we think that's why we see such sustainable growth for the long term, and we always think we can do our job better, too.

Operator

Operator

Thank you. Next, we'll go to the line of Harshita Rawat from Bernstein. Please go ahead.

Harshita Rawat

Analyst

Hi, good morning. Frank, can you talk about STAR and Accel, especially given some of the changes happening in the U.S.? Maybe talk about their PINless capabilities [indiscernible] Signature capabilities, how STAR is positioned to grow? Thank you.

Frank Bisignano

Management

Yeah. So, I think one of the things to think about is we always believe that we wanted the capability to compete for transactions for our client benefit, right, for our client benefit. And that window opens up. STAR/Accel is clearly a strategic asset to sit at the crossroads of merchants and financial institutions. We believe our capability is strong on PIN. We have the signature capability. We do have dual-messaging capability. And we give our merchants and issuers choices to compete for transactions at every level. So, that's the strategy, right? The strategy is to support our client base. We believe it too is one of these steady opportunity you're not going to see this meteoric rise of transactions, but you'll continue to see volume share gains and we'll continue to have an asset in our repertoire to help both our merchants and our financial institutions.

Operator

Operator

Thank you. Next, we'll go to the line of Jason Kupferberg from Bank of America Merrill Lynch. Please go ahead.

Jason Kupferberg

Analyst

Good morning, guys. Just a couple of questions on Clover. I know revenue growth was steady here, volume growth ticked down a little bit. Just any thoughts on Q4 expectations for those metrics? I think the volume comps get a little bit harder, revenue also next quarter. So, just wanted to get a sense of how we should be thinking about near-term trajectory there. I know you've got some new country launches, product launches to support it.

Bob Hau

Management

Yeah, Jason, good morning. So, yes, we continue to see good overall revenue and volume growth out of our Clover solution. As you know, we've got a target to be $4.5 billion by 2026. That gets us where we needed about the 28% compound growth rate to achieve that. It's exactly where we were for the quarter. It's where we are on a year-to-date basis. A key part of that is continuing to add value-added services that ticked up 1 point to 21% of revenue. Overall, volume remains good. It obviously isn't as strong as it was last year. Some of that is very strong last year. So, a little bit of a difficult comp, but also the consumer, while still strong, still spending, has certainly eased a bit. We saw that last quarter. We saw that continue again this quarter. But we feel good about where that spending is right now and what we see going into the future.

Operator

Operator

Thank you. Next, we'll go to the line of Dave Koning from Baird. Please go ahead.

Dave Koning

Analyst

Yeah. Hey, guys. Thanks. Good job. I guess, my question, in the SMB segment, for many quarters, you had kind of teens growth, kind of 13% to 17%. This quarter was 9% despite Clover being in the high-20%s for many quarters in a row. So, maybe what -- kind of what's happening outside of Clover, and then how should we expect that to reaccelerate going forward, or maybe just kind of talk through that?

Bob Hau

Management

Yeah. So, there's a number of things going on. Obviously, Argentina tailwind has eased quite meaningfully since last year beginning of this year even where we saw in first quarter, 15% benefit to the Merchant segment, easing down in second quarter to 10%, now down to 6%. And that impacts both, actually all three of our segments, but certainly a good portion of SMB volume -- excuse me, SMB revenue. The other thing that does play out is anticipation has been quite strong and there is a mix differential between -- or benefit differential between SMB and enterprise. We've seen particular strength out of the large enterprises down in Argentina. We see that kind of shifting a bit into the next couple of quarters. A bit difficult to predict exactly what's going to happen into Argentina in the future. I think we've gotten it pretty right over the last several quarters and we see that excess or that tailwind continuing to ease. You may have noticed in our presentation and our charts, inflation continues to be a tailwind, although easing meaningfully, but interest has actually returned back to more normal or historic levels. And so that tailwind is subsiding quite meaningfully. And then, of course, if you get to an adjusted revenue basis, FX continues to be a real headwind for us in the quarter for the segments. For the Merchant segment, we saw 15 point impact -- negative impact to our adjusted revenue from FX. So, all of those play out in SMB, both in Clover and non-Clover.

Operator

Operator

Thank you. Next, we'll go to the line of Tim Chiodo from UBS. Please go ahead.

Tim Chiodo

Analyst

Great. Thank you for taking the question. I also want to revisit the Financial Solutions revenue guidance for next year, which is set to slightly accelerate, so from 5% to 7% this year to 6% to 8% next year. When we think about the reasons, there appears to be a good long list of very clear bullets. So, there's the Target business, there's Desjardins, there's Verizon. I believe all of those are expected to go live with their incremental revenue streams next year. And then, of course, there's the CashFlow Central. So, I was hoping you could touch on or maybe elaborate on any of those particular projects and/or maybe just talk a little bit about the confidence that you have in that reacceleration for next year?

Frank Bisignano

Management

Yeah. So, I think, we were greatly reinforced only a couple of weeks ago at our Client Conference where you heard me talk about the added pipe, the added interest and the amount of opportunity we see to grow our client base. That was not unexpected. That was exactly what we expected for the outcome. Today, on a year-to-date basis, we're a 6% grower as we were in the quarter. I think when you think about the repertoire, Finxact is growing clients right now, and that will continue to add. You saw us talk about what we're doing with DoorDash, that's creating another fundamental, as I use in my simple language, bundle, which is embedded finance, right? Then, you look at this SMB bundle, which I am being deep in every other week reviews for over a year. So, my conviction on the depth of that pipeline will be bringing that online and will be within the numbers. We talk about merchant and FI, but -- and that merchant part shows up in the merchant P&L, but the reality is that also is bringing along other opportunity within the banking segment. And then, we do and we'll continue to have opportunities even within the banking segment outside the U.S. that we see more of than we did before because of the nature and the construct of this company. And you tapped on the items that -- you touched on the items that we're bringing in. I'd add one other one. We believe our long-term opportunity around AI and data for our financial institutions, what I said to medium-sized to smaller banks, we need to be their data and AI engine. And that's our natural position with them. Now, that's not in forecast today. We don't have a number in a box, but we have demand and we have the best data in the industry and data drives AI. So, I would think about it that the fact we're posting a 6% and we have these engines behind us has such conviction of what we could do. And we can do all of it better as I say every day just in the base business. So that's why we've been able to produce at the level we have -- even if you look at our five-year margin, look what we've done there, and I'm not saying we're going to have never-ending margin expansion, but I sure work on it regularly.

Operator

Operator

Thank you. Next, we'll go to the line of Dan Dolev from Mizuho Securities. Please go ahead.

Dan Dolev

Analyst

Hey, guys. Great results again. Frank, Clover Go and Clover Compact, they look like great solutions from micro sellers. Can you maybe give us a little bit of an update on the strategy and in terms of initial traction that you see on these new products? Thank you.

Frank Bisignano

Management

Yeah. We also see those products as augmentation products for our client base, right? So, I just want you to think about that way we talk about our ability to expand TAM in our own client base by bringing more. We definitely see the Compact playing in the food space. Obviously, we're early, but you should also think about international, right, that we're going to be bringing those products outside the U.S. in many cases, where, yes, we will still have software and VAS on top of them, but they may be catering to a different market. And we're going to have different forms of channel distribution. So, it gets us more software coming down a little bit [scale] (ph) in terms of merchant, but also augmenting our current client base to have a product that can work a little more mobile for them at times, too.

Operator

Operator

Thank you. Next, we'll go to the line of James Faucette from Morgan Stanley. Please go ahead.

James Faucette

Analyst

Thank you so much. I wanted to follow-up on the SMB bundle and this ties a little bit into Dan's question, but it seems like there's a lot of capability expansion that's happening within the Clover ecosystem and then looking at new ways to go to market. How should we be thinking about -- I know you gave some targets for back book and some of those things to get to the $4.5 billion target, but how should we be thinking about like the roles that those will play and if there's been any change in your thinking in terms of mix or type of customers and such within that Clover target? Thank you.

Frank Bisignano

Management

Yeah. I know there's only one question allowed, but that's like five. Good job, James. Let me try it. Like first of all, in some ways, there's not really -- inside this company that there's a ton of new thought. We always have a lot of R&D going on that historically and the IR team don't always love me for it, but they're more apt to talk to you about when we're getting to market than what's in the R&D shop. So, this idea about us bringing more capability to the SMB space has always been there. I think if you go back to our acquisition of Ondot and us embedding it in Mobiliti and then it became let's think about XD and a new product, but then you start saying to yourself, we could deliver this way beyond Clover and XD, we can integrate it all, we can put out Spendlabs acquisition there. Oh boy, we could end up helping LFI's grow and other channel partners and future partners to be signed up. That's why we are ultimately a partner of choice for people who want to partner in the SMB space because of our capability. So, I think you got to think about it that, yes, there may be more back book swept up in there because there's a reason beyond switching out your FD150 for a Clover station, now you have a much broader capability. None of this back book, if it happened, was ever more than our natural kind of rate, which we talked about of merchant churn going from an older device to a newer. But I think you're seeing the size of the opportunity to actually impact Clover more than we might have because of the full capability set. Thank you. I think you're on the right track there.

Operator

Operator

Thank you. And for our final question, we'll go to the line of Ramsey El-Assal from Barclays. Please go ahead.

Ramsey El-Assal

Analyst

Hi, thanks for taking my question. On Clover international expansion, how long does it take to ramp a new country or region from the time you enter the market to when you reach peak run rate? And also, should we expect sort of a steady rhythm of new markets for a while here, or are you going to kind of -- should we expect some pauses where you build out and sort of spool up in the countries you've already launched in?

Frank Bisignano

Management

Yeah. So, I'm a funny guy. I think we're going to get to peak run rate never because we're just going to keep driving more. So, that's kind of the journey we're on. But if you want to pick a country like Brazil, right, I'll be down there on the kick-off of it in December for the launch in Brazil and Mexico. I remember us launching Argentina, call it, four years ago. So, first of all, it's the full build to get to market. As we launch it, we expect it in Brazil, perfect example, to capture more merchants and more revenue opportunities than we do today immediately. Now, our ability to scale at the peak, we have great partners. I think if you were sitting with our Head of Latin America, he would say Caixa is very motivated. Well, that's a huge distribution. Now, we're going to get them trained. They are doing that right now and ready to distribute. So, it affects growth rate in '25, but I see Brazil as a multiyear build and a multiyear ramp. Not because we weren't able to get to all the zip codes or towns, if you want to think about it, but adoption. And then, so it's a multiyear ramp. But much like CashFlow Central of Brazil is in next year's number at some level, nowhere near where it'll be three years from now. So, I'd like to thank everybody for your attention today. Please reach out to our IR team with any further questions. And have a great day, and thanks for your participation.

Operator

Operator

Thank you all for participating in the Fiserv third quarter 2024 earnings conference call. That concludes today's call. Please disconnect at this time, and have a great rest of your day.