Mike Mayo - CLSA Americas LLC
Analyst · Mike Mayo from CLSA
Yeah, that's helpful. Just one follow-up. Greg, I'm just curious about your style, I mean, as a new CEO, you start in the position and expenses are still growing faster than many of your peers. On the one hand, if you wind up with negative operating leverage a year or two from now, we're all going to be saying, wow, you should have not grown expenses that quickly. On the other hand, if some of your investments pay off, then we're going to say, wow, this was really forward-looking on your behalf. So can you talk about your style in terms of this spending for future gains, the risks and the opportunities as you think about it in your mind?
Gregory D. Carmichael - President & Chief Executive Officer: Mike, first off, as I mentioned before, we have to make the investments to reposition the bank for the realities that we're operating in. And we're going to be in this low rate environment we believe for some period of time. We've got to focus on generating quality revenues with the right partnerships and we also have to focus on making sure that we have efficiencies in our organization. If you go back and look at our operation cost, we're running our central operations less than we did in 2007 at a much higher volume rate than we were in 2007. We have a good history of managing expenses in this organization, and we'll continue that history going forward. But we have to invest to re-platform our infrastructure, which we're doing, and we'll get paid well for that. We're pruning back and leaving back our distribution channels, as we mentioned before, around branches. We're moving to digital and on capabilities for our customers which will reduce our back-office cost, re-platforming our retail platform, our mortgage platform, which would be significantly more efficient going forward. We've got to get paid for those investments. So it's not lost upon me at the end of the day that we're making commitments. We've got to get the return on those commitments to the bottom-line of the company, and that's what we're focused on. We've mentioned that and I mentioned before that this year is a transformational year to make those investments, but we've got to get paid for them. So my style is this, is execution, getting it done and making the commitments that we made to the organization, our shareholders and our investors, and we're going to do just that. So, that's what we're focused on.