Ladies and gentlemen, thank you for standing by. Welcome to Fortrea Third Quarter 2023 Earnings Conference Call. [Operator Instructions] Please be advised that today's conference is being recorded. I would like now to turn the conference over to your speaker today, Hima Inguva, Head of Investor Relations and Corporate Development. Please go ahead.

Good morning, and thank you for joining Fortrea's Third Quarter 2023 Earnings Conference Call. I am Hima Inguva, Head of Investor Relations and Corporate Development at Fortrea. On the call with me today are our CEO, Tom Pike, and our CFO, Jill McConnell. The call is being webcasted, and the slides accompanying today's presentation have been posted to the Investor Relations page of our website, fortrea.com. During this call, we'll make certain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are subject to significant risks and uncertainties that could cause results to differ materially from our current expectations. We strongly encourage you to review the reports we filed with the SEC regarding these results and uncertainties. In particular, those that are described in the cautionary statements concerning forward-looking statements and risk factors in our press release and presentation that we posted on the website. Please note that any forward-looking statements represent our views as of today, November 13, 2023. And that we assume no obligation to update the forward-looking statements even if estimates change. During this call, we'll also be referring to certain non-GAAP financial measures. These non-GAAP measures are not superior to or replacement for the comparable GAAP measures, but we believe these measures help investors gain a complete understanding of results. A reconciliation of such non-GAAP financial measures to the most directly comparable GAAP measures is available in the earnings press release and earnings call presentation slides provided in connection with today's call. With that, I'd like to turn the call over to our CEO, Tom Pike. Tom?

Thank you, Hima. Hi, everyone. This is the second earnings call we have done as a public company and the first full quarter where the new management team has been running the newly spun out company. On our last call, we discussed how the year after the spin was announced, have been a challenge for Fortrea from a new business quantity and mix standpoint. I also said that based on that sales mix and the cost structure we inherited that we needed to get our financial health in order. In the third quarter, we adjusted our cost structure for the near-term revenue situation. Every leader of every organization took part. During our last earnings call, we told you that we would benchmark our cost structure to understand more deeply how we compare to peers. We have done that, too. We have a lot of work to do to change this company from a division of a division with strong clinical skills and capabilities into competitive independent CRO that is the top choice for our customers and delivers results for our public investors. We need to invest in our future, while exiting arduous TSAs and delivering a cost structure that is appropriate for a clinical services CRO. This fall, while delivering for customers, we have been planning our course of action for 2024 and 2025. For the next few minutes, I'm going to cover new business, our discussions with customers and some of our commercial transformation. Then Jill will discuss the numbers as well as our efforts around investments and operational and SG&A improvements. Finally, I will close with a few thoughts. As we previously stated, we started the quarter strong in July, and I'm happy to announce that we ended the quarter with a 1.24 book-to-bill and importantly, an attractive…

Thank you, Tom, and thank you, everyone, for joining us today. Our third quarter results are essentially in line with the guidance we provided to you in August. As Tom mentioned, we had several significant wins in the quarter, which resulted in a book-to-bill ratio of 1.24x revenue. As we said in the second quarter call, we are rebuilding our trailing book-to-bill metrics from this quarter onwards. Our backlog grew 2.2% sequentially, ending the quarter at $7.1 billion under the revised backlog methodology that we announced with our second quarter results. We are laser-focused on building on this positive momentum in the fourth quarter and beyond. Our reported results continue to reflect previously disclosed headwinds as a result of the spin year, namely the lower full-service clinical sales and cost of the inherited infrastructure. We are actively taking steps to address both of those, which I will discuss later in my remarks. Revenues were $776 million in the third quarter, representing a 1.8% increase versus the same period last year. Clinical Services revenues of $712 million grew 2.1% year-on-year, driven by higher pass-through revenues, partially offset by lower service fee revenues. The lower service fee revenues were due to slower than historic ramp-up of a few longer-duration studies, along with the reduced quantity of new business wins during the past spin year and, to a lesser extent, the remaining headwinds from the previously disclosed FSP loss. Enabling Services revenues of nearly $65 million were broadly flat year-on-year, driven by growth in our Endpoint business and slightly higher pass-through revenue offset by lower call center activity. Revenues for the 9 months ended September 30, 2023, were $2.33 billion, flat year-on-year. Note that currency was not a material impact to our results in the third quarter. Let me provide more detail on…

That's great, Jill. Thank you. We believe that we can be an organic grower based on the core capabilities that exist here, augmented by select investments in people and assets. If we can exit the majority of TSAs in 2024 and grow revenues through consistent delivery of industry standard book-to-bills, at the end of the year, we believe we'll be able to get back to the margins we had in 2022. It will take a tremendous effort, but we have the right team here to do it. Our industry is changing and many of our competitors built their systems more than a decade ago, we have the opportunity to move a generation ahead of them. While there's hard work in front of this team, there is a real opportunity to improve clinical research and create value for our customers and investors. I'm encouraged by the feedback from our Fortrea people around the world. We just feel that our first engagement survey as Fortrea with a focus on culture. We don't have all the data in yet, but early signs are that our people are highly engaged and excited about taking part in Fortrea. I also want to reemphasize that I'm so pleased with the customer relationship discussions and opportunities we're being presented with. We are talking about the future of clinical development in new and exciting ways. Last time, I told you that because I know so many CRO customers, investors and analysts, I feel a personal commitment to make Fortrea successful as a business and as an investment. I still do. In closing, I want to make a special call out to our employees who are working so hard to transform Fortrea. In particular, I want to make a special call out to those in areas of the world with political unrest. The courage, commitment and innovation you have shown has impressed us all, and you've done all that without missing a beat in delivering for our customers and remaining dedicated to our patient-focused mission. On a personal note, my wife and I have had a grim reminder this quarter why we all worked so hard at clinical research. We lost 2 of our dearest friends, one to ALS, one to esophageal cancer in the past few weeks, there is essential clinical research work to be done. Operator, let's open it up for questions.

[Operator Instructions] The first question comes from Luke Sergott with Barclays.

First one here, I guess, Tom, as you guys are looking -- you did this analysis on SG&A and your peer margin level and you're looking to exit '24 closer to '22 levels. Can you just walk us through kind of the buckets that you found on SG&A and maybe on the gross margin side, the TSAs, how those contribute to that 400 basis points? Or how you guys got to those target levels?

Luke, good to hear from you. Let me -- let Jill start on that, and I may have a comment when she finishes.

Yes. Thanks, Luke. So as we've gone through, we have been able to see some significant margin expansion opportunity with that SG&A benchmarking. Some of that will, however, require a full exit from the TSAs for some of the groups, as you can imagine, particularly in IT and in finance. So we will get benefit from some of the reductions and changes that we're making in SG&A. But I would say in terms of getting to that exit rate at the end of 2024. It would be a combination of SG&A savings along with benefit from revenue improvement towards the later part of last year, assuming that we continue to deliver strong book-to-bills like we saw in the third quarter.

And I think, Luke, I'd add to that, that we used a really high-quality organization who has understanding of the cost structures of CROs individually. So it's not some generalized industry structure. And so -- clearly, the biggest area here is IT and IT infrastructure. And as Jill said, it's interrelated with exiting the TSAs as we continue to be on the infrastructure of our former parent company through 2024. But we also have some short-term efforts around facilities, some difficult decisions to make there, some other procurement opportunities. We're looking hard at our delivery center and trying to figure out how we can optimize that based on what we've seen. So you'll see it emerging as through the year, but primarily late in the year as we exit the TSAs.

Okay. And then this kind of follows up on that. So you guys disclosed the $30 million that was kind of layered on top of you guys. Do they take -- are they going to take that back? And then as you guys are building out the infrastructure and the investments for the future growth and to get back to these levels? Is there going to be a period where there's like -- there's overlapping costs? I'm just trying to figure out how that -- the shape of the improvements will look?

Jill, let me try to handle that. LabCorp is a well-managed company. So I don't think they're going to take anything back. I think the reality is, as the business runner who -- as the guy who runs this business, I was hoping that more of those numbers would be issues that would not be in our cost structure. But the reality is the majority of them are. And so what we've done is we doubled our efforts to make sure that our cost structure is aligned as we described, we took these near-term actions where we could, recognizing we're actually selling a lot of business. So you don't want to cut up your nose by face here. But we did take actions already, and then we'll continue to take them through the year, just to make sure we get this cost structure aligned over time.

The next question comes from Elizabeth Anderson with Evercore.

So maybe two things. One, can you give a little bit more color on the overall demand environment? I know we've heard so much about like pharma restructuring, and so just wanted to understand, obviously, you had very nicely improved results in the quarter and just sort of trying to tease out what is the macro and what sort of organic improvement? And then secondarily, can you give, and about to that, sort of just like how you're seeing trends by maybe pharma, biotech and any other sort of breakdowns you have with that just in terms of how you're seeing those end market develop?

Yes. Thank you, Elizabeth. I think -- we continue to see this tremendous innovation in the industry. I just spoke at a CNS Summit last week, and one of the things I spoke about is how you take an area like Parkinson's and we now have 15 relatively new mechanisms of actions and therapies that we didn't have years ago associated with dealing with Parkinson's. And so these are cell therapies, gene therapies, traditional monoclonal antibodies, even some plasma therapies. So you look at the innovations and they continue to be coming toward us rapidly, the velocity is only increasing. On the other hand, there's no question there's some unusual pressures in the market with the Inflation Reduction Act. And you're seeing some post-COVID-type reductions at certain firms. And so, in general, the way I think the CROs are feeling about those is that most of the time when there are discontinuities associated with those types of things, more work comes to CROs because there's pressure on internal headcount, et cetera, but there's still this very attractive pipeline that needs to get done. The IRA, in particular, might create more work for us because there's going to be an acceleration of development of larger cohorts of patients. They're going to try to do indications that have larger cohorts sooner and so that might create some acceleration for a period of time. Very difficult to predict. Biotech funding, for us, it's solid. We read the same things that you do. But -- the net of all that, I'm going to go back, Elizabeth, to what I often say is it seems to depend what you see. So what we see here is among our larger pharma customers, we don't see a particular slowdown and among our biotechs, we see an adequate flow of RFPs to give us an attractive mix of business. So based on our size and what we see, who we interact with, how we're proactive, right now the environment seems solid. But there's no question, to your point, we have this great time of innovation, but a number of events taking place that cloud exactly what it looks like across the industry. But for us, what we see looks solid. Does that help?

The next question comes from Patrick Donnelly with Citi.

Tom, maybe a follow-up on that kind of macro backdrop. I guess on the competitive side, when you guys came out of LabCorp, you cited some disruption and customers not really wanting to deal with that and kind of waiting you guys out a little bit. It sounds like that's improved. Can you just talk about if you saw -- you cited a couple of large wins, were any of those competitive with some of the bigger CRO players? And then secondarily, just given that you commented on the pass-through impact on the revs, just wondering if you could frame that piece up on bookings as well? I don't know, maybe 605, 606 equivalent, whatever it may be. Just trying to get a sense for that strong book-to-bill, just what the pass-through impact was there as well. I appreciate it.

Yes. It's been interesting, Patrick, for us. When we met with you last time in this big forum, we said we hoped that objections around the spin were behind us. And in fact, we really don't hear them anymore. It's interesting. This quarter, as the quarter went on, we -- people accept us as an independent company. There -- a lot of the uncertainty is out. And so we're really not hearing that objection. Like any company, we hear other objections, but we don't hear that objection. And so we're really excited about the way we're being treated and the opportunities in the marketplace. And so those large wins to your question there, they are competitive with the larger CROs. So the larger CROs show up in most of our opportunities, I would say a very high percentage of our opportunities were competing against the larger CROs. So I think they like the accessibility of management. They like some of the innovation. I have to tell you, our teams are preparing so well now. They're really thinking carefully about differentiation. They're thinking about it in broad terms. They're trying to write better executive summaries. It's actually been quite impressive to work with the teams here and see the evolution that's taken place. I'm going to leave Jill, with some of the pass-through specifics. But regarding pass-throughs, it definitely appears to be an industry trend. You've seen it among our peers. It does seem to be somewhat related to the inflation happening, associated with sites and then we had a little bit of a mix aspect that's hitting us recently. Jill, do you want to add just a little bit more on that?

Sure, Patrick. So I think in terms of the strength of the bookings, I think you were implying, was 605 as strong as 606? And I can tell you that it was. We're very focused on making sure that the service fee revenue is coming through and as we -- and the way that we're incentivizing our commercial team is ensuring that as well. So what we're seeing is a combination of things, some of it is the inflationary headwinds that Tom mentioned. But we also, at this point in time, are just -- happen to have a few studies in our portfolio with heavy biometrics and some other things that are driving that up. We expect that we'll see some of this increase going into next year, just given the backdrop that Tom talked about with the inflationary costs, but we happen to be in a particularly acute phase just based on a few studies right now that are high in biometrics.

The next question comes from Casey Woodring with JPMorgan.

So just following up on the margin cadence that you spoke about to get from this kind of low 9% number here in the back half of the year. So that, call it, 13% exiting next year. Can you maybe break down that progression quantitatively between how much of that expansion will be from the TSA rollout versus the cost-saving initiatives you called out here today and then top line drop-through? And then just second, just a follow-up on the bookings numbers. You mentioned you had an attractive mix of work. Can you just elaborate on that piece? What percent of bookings were full-service versus FSP? And maybe any other details around that bookings composition that makes the mix attractive in your view?

I'll do the second one first. I think what -- we were really pleased with this quarter in terms of full service that it really was -- essentially, we exceeded the proportion of our regular revenues associated with it. And I can't really tell you too much more than that, but we're really pleased with that mix. And again, it's a real focus in -- it's very important for a CRO of our size and type of CRO we are to really try to focus around what we're selling and the quality of what we're selling. So that it turns into attractive work and attractive margins. So we are very, very focused on it. We can't give you too much detail on the TSAs and SG&A. But Jill, do you want to take a shot at doing that for Casey?

Yes. I think it's building on what I said earlier, Casey, is as we go through the course of the year, you'll -- obviously, the actions that we're taking take a bit of time to manifest. And we've got the readouts now. We're starting to do some of that. So you'll see that improving over the course of the year. We've committed to being on an exit trajectory at the end of next year when we give our guidance for '24, we'll be able to talk a bit more about exactly how the quarters look. But I think you would expect to see that coming in, in the back end of next year in terms of getting to that level of improvement because it will take amount of effort to work through all the different initiatives that we have underway and to see them actually hit the bottom line.

The next question comes from Max Smock with William Blair.

Maybe just a quick one here for me on your strategy. I think in the prepared remarks, you mentioned you're targeting biotech being selective among large pharma. Just wanted to confirm whether or not this is a change in strategy and how you think about the portion of large pharma today that's addressable? And how do you think about your opportunity or your ability to compete across the large pharma more broadly moving forward?

Yes, it's a good question. You picked up a nuance. I think we've actually nuanced our strategy a little bit that clearly, biotech, for an organization of our size and composition represents a very attractive opportunity. And so we definitely want to continue to focus there. And that's part of the nuance that you smartly picked up. And then with large pharma there probably are certain types of situations, certain types of FSP situations or others that we may not be interested in. So I do think that there are certain elements of what large pharma does that I would prefer we focus our resources on other aspects. Again, it's always funny on these calls because it's somewhat like the timing of the SG&A and timing of TSAs. We actually have the detailed plans, but we really don't want to get into them in too much detail because we don't want to, in that case, set an expectation that too early here associated with 2024. We don't want to give you guidance for 2024. And in the same way, we have to be a little cautious about our strategy because these are open calls with our competitors. But suffice to say, we really can serve large pharma very well. And with -- I think some of the strategies that we're bringing to the table are quite unique about how to do flexible resourcing, how to really tuck into their strategies for clinical operations and for the product itself. But we're going to do it selectively, so that we can really focus the right resources on it.

The next question comes from Derik De Bruin with Bank of America.

Nice progress on the bookings. There's a pretty big spread in the consensus 2024 EBITDA estimates. Some estimates are well above, some estimates are well below. I know it's too early to guide, but could you expect adjusted EBITDA dollars to be up year-over-year versus 2023?

Gosh, we don't -- there's -- it seems like depending exactly how you look at the numbers, it looks like there's maybe an outlier or two, and most others are actually pretty consolidated towards the middle. I think at this time, Derik, we -- I'd rather not comment on that. Let's get into 2024 guidance. We -- I think this team has done an excellent job of refocusing the business. And at this point, Jill has given some comments about 2024 and how we think it's going to roll out. But I'd rather not go down a level of detail. I hope you don't mind. I just want to be a little cautious on that.

No, fair enough. It's just such a big spread. I just wanted to see if you had any comment on it, but fair enough, I know it's early. Then switching tacks, how should we sort of think about backlog conversion rates? I mean most of your peers are in the 9% to 10% range. Is that how we should sort of think about this going forward for Fortrea?

Yes. I think, Derik, that's consistent. We're seeing it settle down a little bit as we get -- obviously, it's dependent on these new awards, the net new awards that we have coming in, rolling in and starting to go through. So we expect to see that probably tick up ever so slightly as we get those into the pipeline. But as you know, it takes a couple of quarters from the time you win something to really meaningfully see revenue from it. So we would expect over time -- because obviously, a total backlog conversion is relative to the way that the methodology is done. But in terms of that, I think we would expect to see that more in line with peers.

I show no further questions at this time. I would now like to turn the call back to Tom Pike for closing remarks.

Thank you. I'll just quickly close. I think we've tried to do what we said we would do, and that is put our house in order, deliver the business, deliver the new business because it's very important for us to demonstrate that we're effective in the marketplace. And then we're planning 2024 and 2025. So we appreciate your support, and look forward to seeing you next time. Thank you.

This concludes today's conference call. Thank you for participating. You may now disconnect.