Good day, ladies and gentlemen, and welcome to Genpact's Second Quarter 2018 Earnings Conference Call. My name is Jimmy, and I will be your conference moderator for today. At this time, all participants are in a listen-only mode. There will be a question-and-answer session towards the end of this call. As a reminder, this call is being recorded and will be archived and made available on the IR section of Genpact's website. I would now like to turn the call over to Roger Sachs, Head of Investor Relations at Genpact. Please proceed, sir.

Thank you, Jimmy, and good afternoon, everybody and welcome to Genpact's second quarter earnings call to discuss our results for the quarter ended June 30, 2018. We hope you had a chance to review our earnings release, which was posted in the IR section of our website, genpact.com. With me in New York today are Tiger Tyagarajan, our President and Chief Executive Officer; and Ed Fitzpatrick, our Chief Financial Officer. Our agenda today will be as follows. Tiger will provide a high-level overview of our second quarter results and update you on our strategy. Ed will then discuss our financial performance in greater detail and provide an update on our outlook for the year. Tiger will then come back for some closing comments and then we will take your questions. We expect the call to last for about an hour. Some of the matters we will discuss in today's call are forward-looking. These forward-looking statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those in such forward-looking statements. Such risks and uncertainties are set forth in our press release. In addition, during our call today, we will refer to certain non-GAAP financial measures, which we believe these non-GAAP measures provide additional information to enhance the understanding of the way management views the operating performance of our business. You can find a reconciliation of those measures to GAAP in today's earnings release posted to the IR section of our website. And with that, let me turn the call over to Tiger.

Thank you, Roger. Good afternoon, everyone, and thank you for joining us today for our 2018 second quarter earnings call. During the second quarter, we delivered solid results and continued to accelerate momentum on a variety of fronts. Our Global Client and GE pipelines are expanding. And recent large deal wins confirm that we are building our reputation as a preferred digital transformation partner for many new and existing clients. We continue to invest organically and inorganically in our service lines, and are excited about the capabilities we are building including in supply chain management where we recently announced a consulting acquisition. This is one of the biggest transformational areas for clients across a range of our industry verticals. We believe we are well positioned for long-term profitable growth in our attractive and underpenetrated markets. A quick look at our second quarter results. On a constant currency basis, total revenues increased 8%, Global Client revenues increased 8% and Global Client BPO revenues increased 10%. In addition, adjusted operating income margin was 15% and adjusted EPS was $0.41. Global Client's revenue growth was strong across many of our chosen verticals, including high-tech, banking and financial services and manufacturing. Driven by growth in GE, total IT services revenue was also up 7% during the quarter. We are clearly seeing the interplay between intelligent operations our digitally-enabled embedded BPO business and transformation services comprising standalone, consulting, digital and analytics engagements, differentiating us in the marketplace. Leveraging Genpact Cora, our scalable automation to AI platform and leading with digital consulting, we are finding many opportunities to drive transformation for our clients and to subsequently manage their operations. This is reflected in our largest pipeline to-date including the highest number of large deal opportunities we have ever had. And year-to-date bookings growth pacing well ahead…

Thanks, Tiger. Good afternoon, everyone. Today, I'll provide you with more detail on our second quarter operating results and provide an update on our full-year 2018 financial outlook including the impact from recent acquisitions. During the second quarter, we generated total revenues of $729 million, an increase of 9% year-over-year or 8% on a constant currency basis. Overall, business process outsourcing revenues, which represent 83% of total revenues, increased 9% year-over-year. Total IT services revenue increased 7%. At $663 million, total Global Client revenue representing 91% of total revenue increased 9% year-over-year or 8% on a constant currency basis. Within Global Client, BPO revenue grew 11% year-over-year or 10% on a constant currency basis and ITO revenue declined 2% during the quarter. Transformation services revenues for global clients grew at a low double-digit rate during the quarter. We saw meaningful sequential improvement in transformation services top line and related resource utilization. While the increase was slightly lower than we had anticipated, we are very pleased with the level of new bookings related to large complex deals that have transformation services embedded in them that Tiger referred to in his earlier remarks. So these deals take longer to ramp. They have a lower contribution of near-term revenue associated with them. We anticipate transformation services growth will accelerate during the second half of the year, primarily driven by the ramp of some of the larger-sized book deals as well as continued improvement in our short cycle consulting resource utilization. We continue to expand relationships with our global clients across a range of our targeted industry verticals. In the 12-month period ending June 30, 2018, we grew the number of client relationships with annual revenues over $5 million to $129 million from $112 million. This includes client relationships with more than $15 million…

Thank you, Ed. As we enter the second half of the year, we are seeing great momentum in our business. Our narrow and deep focus on a select few verticals and service lines and our two highly synergistic parts to market, translation services and intelligence operations, are working really well in the market forming a virtuous cycle of growth. We are seeing this in greater deal inflows, higher pipeline and bookings growth with large complex deals contributing more than ever. We're also seeing many of our strategic client relationships grow meaningfully in size and scale. Our acquisitions have performed well and provide us a strategic boost in sharply defined capabilities. Even more importantly, we have added tremendous new DNA to our leadership depth in digital, AI and domain. And I'm really pleased with our retention record of these key leaders. At the same time, we continue to strengthen our leadership ranks with new additions to my senior team. Darren Saumur joined us as our Global Operating Officer and Mark Sullivan, as a new Global Leader of our Banking and Financial Services vertical. They bring with them deep experience in consulting new digital technologies, automation and depth in our chosen industry verticals. Both leaders have hit the ground running and are already making a mark on the business, and I'm very pleased to welcome both Darren and Mark to Genpact. They add to the very strong existing leadership team. All of this gives us great momentum and confidence as we look at the balance of this year and more importantly over the medium and long-term. With that, let me turn the call back over to Roger.

Thank you, Tiger. We now like to open our call for your questions. Jimmy, can you please provide the instructions?

Certainly. Our first question comes from Ashwin Shirvaikar with Citigroup. Your line is now open.

Hey, guys.

Hi, Ashwin.

Congratulations on the quarter...

Thank you.

...particularly with regards to the bottom line. However, I did want to ask about – well, let me start with the comment you made, Tiger, on strategic relationship growth. Is there a way to sort of quantify these relationships and perhaps even talk about the length of those as you head into the next 12 months looking beyond, because I know you have very high visibility in the very near-term, looking beyond the next couple of quarters.

So, Ashwin, I'm trying to understand the question. Let me try and answer it and if I haven't done, then you can re-clarify. The way we measure our strategic relationships one way we measure our strategic relationships is, are we becoming relevant for them in terms of size, scale and the nature of what we're doing for them to help them change their business models, make them more competitive in the marketplace. And as we grow the size of our relationships and the number of our clients above $50 million, above $25 million, above $15 million, above $5 million clearly that is one reflection of the importance of our relationship and that's the way we kind of measure it. The second thing I would say is the speed at which we are able to get to those types of numbers is clearly faster than it's been in the past. Again, no surprise because clients are driving change faster that's the nature of the world, there are many more tools to drive change, and many more of those tools are available to us and we take those to clients to drive that change. So, again, I've tried to answer the question the way I understood it. Help me understand whether it tried to answer the question you had.

No, it's pretty close to what I was trying to get to. I think the other part of that question is, obviously, you added capabilities with these acquisitions. Just quantitatively, if I look at the revenue contribution from the acquisitions, is that the difference between the new outlook and the old outlook in other words you primarily raised for that? And also there seemed to be maybe a little bit of slippage from 2Q to the back half of the year in terms of revenue at least relative to what consensus was expecting. Is that fair?

So, on the first part, if you see the prepared remarks, we talked about raising our revenue both on the top and the bottom, first by $10 million accounting for the acquisition which we expect to close in the third quarter, the Barkawi one, the commonwealth one is a very small very, very not so material tuck-in acquisition that is very specific and niche. The Barkawi one we've assumed third quarter close and we've assumed $10 million addition and then we've raised the bottom by another $5 million given the visibility that we have. The range is still a pretty significant range that we expect to navigate as we finish the next two quarters. I want Ed to answer the second part of the question, Ashwin that you asked.

Yeah. I think the impact is similar to what we have seen in the very beginning years, it's really just the impact of the acquisition from the prior year and that's the difference in the growth rates quarter-to-quarter.

Okay. And part about what looked like maybe, was there a push-out of some opportunity from 2Q to the second half?

No, no, but I would say when you look at growth for the second half of the year, more due to just the nature of our business how it can be lumpy. I would say, if you average the growth that we're estimating for the full year for the second half, I would say, Q3 will be low, will be probably 200 basis point lower in Q3 and 200 basis points higher than average in Q4 roughly based upon the way we see it rolling out some of that due to the managed services piece as well as the ramp that we expect to see in transmission services. So, it won't be smooth based upon what we see in the client roll ups.

Got it. Okay. Thank you.

Thanks, Ashwin.

Thank you. And our next question comes from Joseph Foresi with Cantor Fitzgerald. Your line is now open.

Hi. I was wondering about the pipeline building. It sounds like given what you're talking about with large deals that if the pipeline is building that we could anticipate a revenue growth acceleration at some point. Is it that the pipeline is building in the you know the commercial rates are slowing, is that how we should think about it as because it is in the same sort of steady growth rate or should we be expecting that uptick in growth rate at some point?

No, I think the pipeline is building in our chosen verticals and in the services that we are focused on. And in terms of both cycle times and conversion and win rates, those have been pretty steady. So, as that pipeline converts and we've already had a pretty strong as I called out a pretty strong booking first half. As that pipeline converts that sets us up very nicely for medium term growth. And just to finish that off, the nature of our business, as you know, Joe, is long cycle and long cycle ramps. So, any wins then take time to ramp as it ramps its way through and back to Ed's answer for the previous question, we see that ramp for example being different between Q3 and Q4 and therefore we expect Q4 to be better than Q3 as we look at the ramp between Q3 and Q4.

So, you know, we don't typically like to talk about bookings quarter and Tiger hates them more anybody, but given that it was meaningful, it was more than you would typically see we thought it was appropriate to give that outlook. It was more meaningful than we typically, see so.

Got it. And then just maybe if you could talk a little bit about IT and in GE. What kind of projects are you seeing within your IT business and both of those sort of come to an area of stability at this point?

It has come to stability, Joe. There's no question about that both from an IT and GE perspective, as well as IT and global clients. It's also come to stability from an overall GE perspective, as I said in my remarks. The kind of projects that we're seeing in IT are the kind of projects that we said we would focus on. IT engagements that are connected to our depth and domain, finance, business intelligence, data engineering and then connected to supply chain ERP, FAP, connections to Oracle; all the kind of things that you would expect someone like us to play a significant role given that domain and process expertise, and given the length and depth and breadth of our relationship and our reputation on delivery in IT with GE.

And specifically Global Clients, Joe, we talked about it being I think, flattish year-over-year still flattish maybe even actually up a 1% for the full year. So, that's good, to speak to the stability.

Got it. And then last one for me. How much the margin was ex-FX versus productivity and how does the margins look relative to both for the full year? Thanks.

So, we talked about the FX impact being about 75 basis points or thereabouts. I think, total of a negative year-over-year for the company. And although overall AOI, a little over $20 million of an impact, but that impact is lesser in the second half. So that is one of the reasons we feel better about gross profits continue to improve into Q3, and be more so in Q4 as we get higher leverage part of its FX, part of it is just pure leverage as revenues grow on a similar infrastructure that should flow through, and as TS continues to ramp at a higher margin level that will flow through as well.

Got it. Thank you.

Thanks, Joe.

Thanks, Joe.

Thank you. And our next question comes from comes from Tien-Tsin Huang from JPMorgan. Your line is now open.

Hi. This is Puneet sitting in for Tien-Tsin.

Hey, Puneet.

Hi, Puneet.

Hi. So, Global Clients BPO revenue came in somewhat below our expectations. How did that compare with your expectations and was all of that due to slow ramp in transformation services that you talked about on the call?

Yeah. So, actually, Puneet, it actually came very close to our expectations. In transformation services, and let's talk about consulting and digital and the combo of those two in transformation services. One of the interesting things that has happened over the last couple of quarters, which we really like is that some of that transformation services is actually now getting embedded into our larger deals. It is getting attached to our larger deals. It does a couple of things. It makes those deals more complex. It actually raises the probability of us being differentiated and winning those deals, part of the reason why we feel confident about the pipeline and inflows into the pipeline and bookings. But it then means that transformation services also ramps, which is a little different from a year back when we started our transformation services journey with a little bit of let's go and do transformation services on the strength of our domain and process but almost independent of our intelligent operations and large deal cycle. We always knew that the virtual cycle between the two will be set up. We can see that being set up now.

Got it. And great to see the pharma win but some of your peers have been acquiring assets factoring proprietary data. Do you think do you also need to do acquisitions like those as next stage of evolution in your AI capabilities?

I don't know about what others are doing, Puneet. We are very focused on adding capabilities that actually leverage our strength. And remember, our strength really balls to two key things. We really understand the domain whether it relates to supply chain in consumer products or it relates to understanding anti-money laundering in a banking environment. That's one deep advantage we have and this goes back 20 years. The second is a bulk of our business actually does the processing and actually manages the data taken from our clients. We then work on that data and then give a decision or a set of outcomes and outputs to our client. So, in some sense, we already have access to data in our business. PharmacoVigilance AI platform that we built is built on the access to data that we have client after client after client. So, I'm not so sure that necessarily we got to go around buying data. I'm not so sure I'll be able to say specifically that our strategy is to buy data.

Got it. Thank you.

Thanks, Puneet.

Thank you. And our next question comes from Maggie Nolan with William Blair. Your line is now open. Maggie Nolan - William Blair & Co. LLC: Hi, guys. Congrats.

Hi, Maggie. Maggie Nolan - William Blair & Co. LLC: Last quarter and this quarter you mentioned large deal wins in digital. So, I'm wondering do you think this is maybe a trend where large deals in digital are becoming more prevalent or perhaps your ability to win large deals in digital is increasing?

Maggie, I think you just passed the answer into two parts and both those are true. There's no question that the confidence of the world and the confidence of various businesses to actually undertake digital transformation journeys, quickly convert proof-of-concepts into bigger digital engagements and opportunities take it deeper into a particular domain area is much better than it was a year back, much better than it was two years back. And we expect that trend to continue as digital takes hold and examples of success will mean others will follow. But I would also say that our ability to engage, our capabilities to engage, our solutions are getting more mature. We are experimenting more with clients as they want to experiment, and every success leads to that client engaging more and then other clients jumping in. So, I would say, interestingly, it's a combination of both. Maggie Nolan - William Blair & Co. LLC: Okay, great. And then on the margins, obviously, you had great sequential expansion, but you did say that transformation services utilization came in slightly below your expectations. So, I was wondering, what was behind that. And then also, how did the growth in transformation services revenue this quarter compare to your expectations? Thank you.

I think it's kind of all related when you heard Tiger talk about a lot more of our TS and particularly consulting folks are working on these larger deals that they're engaged with. And that's a great thing right, we talked about our bookings growth and the opportunities we had there. So, I think that's the positive. The nearer-term – the shorter-term piece is that that revenue was a bit lower to the tune of $4 million, $4 million to $5 million during the quarter. But at the end of the day, we are expecting that to continue to ramp throughout the balance of the year. So, TS growth off slightly but in the main still expecting that to be for the full year in and around 20%, which is great and still expecting TS in total to be in the 25% plus range as we exit the year. So, all are positive, some more of the mix of it being geared towards the larger deals during the quarter, which is great, but it impacted the second quarter, we'll have some slight flow through to the full year. Maggie Nolan - William Blair & Co. LLC: Very helpful. Thanks, Ed.

Thanks, Maggie.

Thanks, Maggie.

Thank you. Our next question comes from Bryan Bergin with Cowen. Your line is now open. Bryan C. Bergin - Cowen & Co. LLC: Hi. Good afternoon, thank you guys. Your tone around the IT services business certainly sounded a little bit more constructive than in the past. And can you kind of comment on what you're seeing as far as the ability to combine those services with what you're doing on the operation side? And then, are you fully through the strategic portfolio review on the ITO side?

Yeah. I'll take the second one first. Bryan, the reality is that any business is constantly looking at its portfolio and making sure that it's in tune with your own strategy as well as what's happening in the marketplace. So, we do that in a specific cycle. We refresh our strategy and make sure that it's tuned to that cycle, et cetera. So, I would say, you never ever saying I've done all my strategic review forever. I think the interesting question is on IT. We are clearly seeing stability in our business, and that's related more to our focus on specific areas that we called out, I think, now 18 months back in the IT business. And I think that's finally led to that stability. We really know which IT engagements are we differentiated in and those tend to be the ones where our domain expertise and process understanding of that space plays through strongly. In the past, we've talked about, for example, IT engagements, which are about platforms in the leasing world, in the small business lending world, we are really, really strong given the depth of our understanding end-to-end of everything in that space. Are they all bundled? No, they're not. IT services deals tend to be typically standalone deals. Our ability to win them is because of our differentiation when we bring process and domain understanding through to IT engagements. Our bundling is more on digital and consulting and analytics, where those get bundled into our BPO business. Bryan C. Bergin - Cowen & Co. LLC: Okay. Makes sense. And then I wanted to ask about the contract mix, certainly it sounded like you're seeing more outcome-based and transaction-based work. What type of revenue share you're at now with those types of deals given you've had Cora in the mix now for a couple quarters if not over a year now?

So, at the highest level, Bryan, I would say about 60% of our business as has historically been input and FTE-based. And that's about 10% lower than it was 12, 18 months back. So, it's been a steady trend where only based on input is down from around the 70% plus mark to the 60% plus mark. The balance is a combination of outcome-based, transaction-based and what we tend to call hybrid models where it's a combination of some input based with a gain share, input based plus connected to outcomes and transactions. We see that trend continuing. We see that trend continuing not just for us but I think generally across our space we see that trend continuing. Bryan C. Bergin - Cowen & Co. LLC: Okay. And just a follow-up on that. Are there any changes in the kind of the margin potential based on the trend you're seeing there?

No question, Bryan. As we undertake the journey, think about some of our non-input based contracts which today have outcome-based as well as for example the PBI solution will also have a license fee annuity base for the PBI solution that's been built. That combination has definitely better margin potential than if it was pure labor-based contract. Obviously, it's dependent on our performance and we have great confidence in our performance. So, as we continue to perform, those will have a positive impact on total margin for those types of transactions and those types of engagements. Bryan C. Bergin - Cowen & Co. LLC: Thanks.

So, it's a lock-in effect that we'll update you on outlook on that as we move forward, right. But it definitely is more of a tailwind as we've talked about that as a headwind which is good, right. Bryan C. Bergin - Cowen & Co. LLC: Okay. Thanks, guys.

Thanks, Bryan.

Thank you. And our next question comes from Robert Bamberger with Baird. Your line is now open. Robert Bamberger - Robert W. Baird & Co.: Yeah. Thanks for taking my question. Can you speak...

Hi. Robert Bamberger - Robert W. Baird & Co.: Hey. Can you speak a little about the capital allocation priorities going forward now that you've completed about two more acquisitions this quarter? Will you be shifting the strategy more towards dividend and share repurchases now?

No, I think that the strategy, the capital allocation strategy hasn't changed, right, it's a long-term strategy. And the first order priority is continues to be attractive M&A. so, attractive M&A, the dividend is in place so that's effectively a given, and we'll continue to assess that on an annual basis how that moves over time. But M&A first order priority to the extent that obviously cap back to support business as well is there. We talked about that being 3%, a little higher during the quarter. Part of that all related to the opportunities you heard Tiger talk about, right, so that's all good news. And to the extent that there's excess capital return that to shareholders as we've already done through the first half of the year. Robert Bamberger - Robert W. Baird & Co.: Great. Thank you. And then on transformational services, you noted low double-digit growth, which has decelerated a little bit, but it's still faster than total company growth. I guess, with stronger growth in transformation services and digital analytics, how are you thinking about margin and revenue mix shift over time as these higher value solutions increase as a portion of the total business?

Well, we were just talking about that, Tiger talked about it. I think as more and more shift towards TS, we think that's higher value-add related services. And as you might expect, they do carry higher margins. So that's good for us. But we'll update you on annual expectations on that when we give you guidance as we move forward. But it is certainly a positive development as that continues, we like that fact pattern.

But, Robert, I would say that doesn't take time to play out.

Yeah.

Two reasons. One, everything is in ramp mode, particularly when it comes to digital solutions, the example on pharmacovigilance that I gave. Think about adverse event reporting for one pharma client and then you build that out and take that to many pharma clients, the real leverage comes when you actually add more clients and that's the leverage that'll play out. That doesn't happen overnight. So, it's something that we've always talked about as the nature of our business. Our business is a long cycle business. It's not a business that is measurable quarter by quarter. And I think the whole digital and TS journey also for us is a long cycle journey but it all plays out exactly the way you described it, which is it'll have a long-term positive momentum on margins. Robert Bamberger - Robert W. Baird & Co.: Great. Thank you.

Thank you, Robert.

Thanks, Robert.

Thank you. Our next question comes from Edward Caso with Wells Fargo. Your line is now open.

Hi. It's Justin Donati on here for Ed. Thanks for taking my questions.

Hi.

Can you expand or provide some more color on the type of buyer for these large transformational deals? And is it isolated to a few verticals or a more broad based?

It's a great question. We are seeing these types of larger transformational engagements across all our focused verticals. So I wouldn't say, it's concentrated in a particular vertical. So that's a first statement I would make. And it's also not necessarily concentrated in any particular geography. We are focused on companies headquartered in developed economies in North America, in Europe and in Asia, and we are seeing pretty much the same pattern cut across. Where the difference comes up is what is the culture of the company, what is the appetite for change of the leadership team of the company, what is the strategic intent of the company and that is a reflection of their competitive position, what are they trying to drive, who are they're trying to compete with at a particular point in time. The example that I gave on the CPG retail business and the deal that we talked about, where the company decided that they would go down on a particular path to compete with online disruptor. And I think the combination of what the leadership team and their strategy is and the culture of that team to drive change, and kind of lead change determines who jumps onto the transformational journey and says, I want to drive change. So, it's actually more about company culture and company leadership than anything else.

Great. Thank you.

Thank you.

Thank you. And I'm showing no further questions at this time. I'd like to turn the call back over to Roger Sachs for any closing remarks.

So, thanks, everybody for joining us today, and look forward to speaking to you again next quarter.