Earnings Labs

GoDaddy Inc. (GDDY)

Q1 2015 Earnings Call· Tue, May 12, 2015

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Transcript

Operator

Operator

Good afternoon. My name is Tracy, and I will be your conference operator today. At this time, I would like to welcome everyone to the GoDaddy Q1 2015 Earnings Conference Call. [Operator Instructions] Thank you. Ms. Marta Nichols, VP, Investor Relations, you may begin your conference.

Marta Nichols

Analyst

Thank you, operator. Good afternoon, and thank you for joining us for GoDaddy's First Quarter 2015 Earnings Call. With me today are Blake Irving, Chief Executive Officer; and Scott Wagner, Chief Operating and Financial Officer. Blake and Scott have some prepared remarks which will follow with a Q&A session. On today's call, we'll be referencing both GAAP and non-GAAP financial results, including bookings, adjusted EBITDA and unlevered free cash flow. A discussion of why we use non-GAAP financial measures and reconciliations of our non-GAAP financial measures to their GAAP equivalent may be found in the presentation posted to our Investor Relations website at www.gddy.com or on our Form 8-K filed with the SEC with today's earnings release. The matters we'll be discussing today include forward-looking statements, which are subject to risks and uncertainties that are discussed in detail in our documents filed with the SEC. Actual results may differ materially from those contained in the forward-looking statements. Any forward-looking statements that we make on this call are based on assumptions as of today, May 12, 2015, and we undertake no obligation to update these statements as a result of new information or future events. With that, I'll turn the call over to Blake.

Blake Irving

Analyst · Deutsche Bank

Thanks, Marta. Good afternoon, and thanks for joining us for our first public earnings call. I'd like to extend a warm welcome to all of our new shareholders. We're grateful for your interest and your confidence in our vision, our strategy and our business model. We delivered a strong first quarter, and we look forward to continuing to deliver for our customers in the months and the years ahead. Since our founding 18 years ago, GoDaddy has been a trusted partner and a champion for organizations of all sizes in their quest to build successful online ventures. GoDaddy's vision is to radically shift the global economy towards small business by helping individuals easily start, confidently grow and successfully run their own ventures. The passion and dedication of our customers inspire our employees every single day. Our more than 13 million customers want simple powerful solutions, and they want someone in their corner to help them perform online and that's what we do. We offer them a growing suite of simple, yet powerful, cloud-based products built on a single global technology platform and supported by empathetic, consultative customer care, real people that are here to talk with and help our customers every day. Our strategy and model have yielded a large high-growth business with strong cash flow, which serves a massive global market with growing needs. At the end of Q1, we've grown to serve nearly 13.1 million customers, an increase of more than 1 million customers versus a year ago. Our average revenue per user, or ARPU, rose nearly 10% to $115 in the first quarter. Bookings grew 13.7% to $499 million, and together, our strong customer and ARPU growth drove our revenue up 17.5% to $376 million. Our adjusted EBITDA jumped 17.8% to $94 million in the first quarter,…

Scott Wagner

Analyst · Deutsche Bank

Thanks, Blake, and let me add my warm welcome to everyone as well. As Blake said, we feel great about what we delivered in the first quarter. We grew customers more than 9% over the last year, ending Q1 with approximately 13.1 million paying customers. Our average revenue per user, or ARPU, grew nearly 10% on an annualized basis year-over-year to $115, up from $105 a year ago. As Blake said, bookings grew 13.7%, and solid growth in both customers and ARPU drove revenue up 17.5%, with each of our 3 product lines Domains, Hosting and Presence and Business Applications growing at double-digit rates. Now we report and measure our top line in 2 ways: bookings and revenue. Our bookings represent the cash we collect when a customer purchases a product. We typically collect the full purchase price at the time of sale and then recognize GAAP revenue ratably over the term of a customer contract, which averages a bit more than a year. Over the past 5 years on average, we've generated 90% of our revenue each year from customers already in our base at the start of the year. While we experience annual customer churn of less than 15%, the 85% of customers who do stay with us typically spend more, which translates into limited annual revenue churn. In short, we have a very stable revenue model. I'll briefly run through the results in each of our 3 revenue lines. First, on Domains. We continued to extend our market leadership with Domains revenue up 10.4% in Q1 to $199 million. The domain market continues to grow on a secular basis as more businesses and individuals claim and name their ideas online. While Domains revenue continues to expand for us, it now contributes about 53% of revenue, down from…

Marta Nichols

Analyst

Operator?

Operator

Operator

[Operator Instructions] And your first question comes from the line of Deepak Mathivanan with Deutsche Bank.

Deepak Mathivanan

Analyst · Deutsche Bank

2 questions for Scott and Blake. So first on the web pro strategy, you discussed in the past about the Managed WordPress product. How does this fit in the broader spectrum of web pro? And then how does this tie in with the GoDaddy Pro product? Would you consider both as different? Would you say the product offerings are expected to be integrated into one offering over time? And then secondly, the buildup of short-term deferreds seem to be a little bit higher than what we had expected. Was there any term difference in terms of contract, anything, which is specific to the first quarter? Or was there any difference in renewals?

Blake Irving

Analyst · Deutsche Bank

Yes. Deepak, this is Blake. I'll answer your first question and hand it over to Scott for the second. The web pro strategy is a set of tools that allows a web pro to manage customers on the GoDaddy platform with a variety of different products. The different products range from a Managed WordPress product all the way to a fully dedicated server, whether being on a Linux platform or a Windows platform. The Managed WordPress product is one of the products in the developer or designer's portfolio that they can offer their customers and use the web pro tools that we've delivered to manage them on their customers' behalf, being able to actually buy things on the customers' behalf or be able to have the customer buy them themselves and allow the web pro to actually work on them as a delegate of their accounts. So it's a powerful set of tools, and we look at a web pro not just as a customer but also as a channel. And those new web pros will bring in new small business customers to us to allow us to service them as a customer with delegation capabilities so they can manage that small business customer's account. We know that 60% of small businesses today have somebody build their websites for them, and it's an incredible important channel for us and some really powerful tools to enable them to do their best work.

Scott Wagner

Analyst · Deutsche Bank

Yes, this is Scott. Thanks, Deepak. I'll take the second question, and thanks for that. And it's a good notice. Term has or effective term has been shortening a bit, not only in the first quarter but really for the last several. And that's 2 things. One is product mix has a little bit to do it, but we've also been shortening our term lengths a bit, which has really been just selectively reducing long-term discounts for high-renewing products and again, managing the business over a lifetime value relationship. And so we don't really manage for term, but again, as you can see, the terms has been shortening a little bit, really, as we focus on long-term value in reducing some of those long-term marketing tactics.

Operator

Operator

Your next question comes from the line of Mark Mahaney with RBC.

Mark Mahaney

Analyst · Mark Mahaney with RBC

You talked about the cadence of international launches and the potential impact on CAC. Could you quantify how much of an impact you could see on CAC in international markets and just remind us again of how aggressively you want to continue to roll out in international markets over the next 12 to 18 months?

Scott Wagner

Analyst · Mark Mahaney with RBC

Yes, thanks, Mark, it's Scott. So we're localized in Latin America and Europe right now. And as mentioned, we're going to go into Asia late this year and certainly, throughout 2016. And from a marketing standpoint, if you look at the marketing line specifically, you will see that on a year-over-year basis, we're spending a little bit more. And look, that reflects our continued buildup of markets geographically. And as mentioned, we're managing each of these markets on an LTV-to-CAC ratio and we get really attractive returns. And so we're going to continue to manage and feed out these markets based on that ratio and the success that we have.

Operator

Operator

Your next question comes from the line of Gene Munster with Piper Jaffray.

C. Eugene Munster

Analyst · Gene Munster with Piper Jaffray

Just a quick question. You guys had acquired some domain names in the quarter through Marchex. I was curious with just how those kind of play into your broader domain strategy.

Blake Irving

Analyst · Gene Munster with Piper Jaffray

Yes. Gene, this is Blake. So our overall strategy is to make sure that we have the best tools available to find the exact right match for a customer who's searching for a particular domain name. And that means strategically, not only providing names that are in the primary market of unclaimed domain names, but also in the secondary market of names that have already been claimed. And we thought that the Marchex portfolio actually had a lot of names that were frankly very desirable, and we've seen demand for them. And Scott mentioned earlier in the release, we actually get to see search terms that come through in our search dialog box in our metrics. So we have a pretty good sense for what people find interesting and we thought there was a great match from our customers on what they were looking for and what was in that domain portfolio. So strategically, it matched our desire for primary and secondary market mix and increasing our inventories so we can match exactly what a customer wants.

C. Eugene Munster

Analyst · Gene Munster with Piper Jaffray

You see -- you're doing that more in the future?

Blake Irving

Analyst · Gene Munster with Piper Jaffray

We -- one of our tenets strategically has been to combine those and make a very -- make it incredibly easy for finding a customer the perfect domain name for them. And if you're going to do a great job at that, you have to do a wonderful job mixing the primary and secondary markets, which is what we're doing and where we're making some significant investment.

Operator

Operator

Your next question comes from the line of Jason Helfstein with Oppenheimer & Co. [Technical Difficulty] Your next question comes from the line of Sterling Auty with JPMorgan.

Sterling Auty

Analyst · Sterling Auty with JPMorgan

Yes, I'm definitely interested in asking a question. I want to start with -- actually, let me do one question, one follow-up and then I'll hand it off. Looking at the marketing spend in the quarter and the kind of returns that you're getting on it, what I'm kind of curious about is what should we think that level of spending is going to do for that customer acquisition growth. So the 13.1 million better than we expected. Given this level of spend, how should we think about that customer growth as we move into the coming quarters?

Scott Wagner

Analyst · Sterling Auty with JPMorgan

Sterling, it's Scott. This is -- 13.1 million customers, right, it's a base that is hard to move in dramatic differences. And I think the pacing that you saw in the quarter follows a trajectory. And honestly, I wouldn't counsel you to think about the trajectory or pacing all that differently than what we did in the first quarter. Look, and I think at a higher level, I think the pacing of spend is really just part of our overall goal of delivering good top line and bottom line performance. We're managing the business so that in the next couple of quarters, you'll see us really probably feeding out these go-to-market expense lines a little more, whereas if we go back a couple of quarters, you'll notice a lot of our relative spend and investment was in technology and development. So what you're seeing now is really the go-to-market effort around those things. But the important thing is that they're working in harmony, and we're delivering good flow through to the bottom line.

Sterling Auty

Analyst · Sterling Auty with JPMorgan

Okay. And then the follow-up would be, can you give us a sense of was there any change in kind of the tie ratio? Meaning what percentage of the customers or the business in the quarter was kind of domain-only versus what was the success rate in tying in the Hosting and Presence and Business Applications?

Scott Wagner

Analyst · Sterling Auty with JPMorgan

I think you'll see no dramatic differences, Sterling. But if you look over the last 8 quarters, obviously, you're seeing ARPU and ARPU continue to grow and attachment grow. And this quarter, I think, in the results are just indicative of that strategy in action. Whereas we innovate in our product portfolio and we continue to get both elegant and sophisticated against the touch points, we're seeing attachment and adoption of these services go up, which is ultimately showing up in ARPU.

Operator

Operator

Your next question comes from the line of Ronald Josey with JMP Securities.

Ignatius Njoku

Analyst · Ronald Josey with JMP Securities

I'm Ignatius Njoku, I'm here for Ron. Just a quick question. In terms of products, can you talk about GoDaddy's mobile offering? The acquisition of M.dot clearly helps, but curious on your thoughts on app development.

Blake Irving

Analyst · Ronald Josey with JMP Securities

Yes, so thanks, Ignatius. So our development on mobile has been primarily and will continue to be primarily a web-based mobile development platform. The thing that's very clear of what small businesses will tell you is that they want to develop a web presence, and they want to do it once. And they want that to be adaptable and readable and beautiful on mobile devices of varying screen sizes. What they don't want to do is actually have to go develop an application specifically for an iOS device or an Android device or a third possible device, whether it be a Windows phone or something else. They would like to make sure that their website, if they designed it specifically for a mobile device, shows up beautifully on a PC and vice versa. So the tools that we have been building are focused on making sure small businesses would show up wonderfully on handsets, on tablets and on PCs. As far as our e-commerce for our own business, you'll see us increasingly start focusing on making it incredibly simple for people to buy and manage their products from GoDaddy on mobile devices. I'll give you one example. We have a GoDaddy domain finder that is a native app, that has some hybrid web capability in it. And it is incredibly simple to find the perfect domain name for you, and honestly, I even consider it to be just a darn fun application to use when you're looking for a domain name. And it can use all the things that a phone has that are contextual, like location and movement, et cetera. So I think that's a good example of directionally of where we're going with our mobile devices across the entire product line, not just website-building, but hosting and our e-commerce work.

Operator

Operator

[Operator Instructions] Your next question comes from Brian Essex with Morgan Stanley.

Brian Essex

Analyst · Morgan Stanley

I just wanted to pivot off of maybe Sterling's question a little bit and talk about the international expansion. And I guess the question is are you seeing a different profile of opportunity as you expand internationally and particularly with -- as it relates to ARPU? In other words, you have a more robust set of domain names with the ccTLDs to choose from that enables a little bit better uplift or margin. And then the second part of that question is are you able to penetrate that market with greater attach, whereas historically, you may have led with domains and hoped to land and expand through those customers? Are you able to kind of attach an initial sale at a better rate?

Blake Irving

Analyst · Morgan Stanley

Brian, this is Blake. It's remarkable how similar the characteristics are and homogenous they are across the countries in which we've entered. We're finding that the dynamics of, "I get a great name, I attach something to it and I'll get an email to run my back office," are almost identical to the United States. So the ARPU we're seeing across global markets today are very similar to what we've modeled in the U.S., and we have not seen any different or unusual purchase patterns where the entry point is considerably different than it has been in the U.S. And that said, we still, to this day, have not launched every single product we have in our portfolio internationally, so there is an opportunity for us to see a differing dynamic going forward over the course of the next quarters. But I think so far, we've seen almost identical behavior in international markets to the U.S. market.

Scott Wagner

Analyst · Morgan Stanley

And I'll add one point, Brian, to your question. The CPAs, on a media basis, between the international and domestic, are very similar. So on -- and each markets have different profiles and we manage them on a localized basis, but U.S. versus non-U.S. markets of CPAs are pretty darn similar.

Brian Essex

Analyst · Morgan Stanley

Got it. Real helpful. And I think a follow-up to it is do we see kind of -- you've anniversary-ed Media Temple. So a nice shot into you, I think you made a -- just a domain acquisition in this quarter. But 17% growth year-on-year, is that representative of what you might expect on an organic basis going forward? Or are there opportunities such as continued incremental up-sell of Hosting and Presence into the installed base? Or are you still kind of selling it on a standalone basis?

Scott Wagner

Analyst · Morgan Stanley

Thanks, Brian, it's Scott. So if you look at, on a bookings basis, and I'll talk about revenue, Q4 and Q1, were organic. So on a trajectory basis, those 2 are pretty pure. And if you look at our '15 guidance, you can see approximately 15% revenue growth, which I think reflects on ongoing organic rate. Yes, just for the quarter, if you think about that '15 full year versus the first one, in Q1, there was approximately 150 basis points of purchase accounting that impacted us in Q1.

Operator

Operator

Your next question comes from the line of Paul Vogel with Barclays.

Mark Kelley

Analyst · Paul Vogel with Barclays

This is Mark Kelley in for Paul. I was wondering if you could share a bit more detail on bookings in the quarter, either split by domestic, international or by segment. Just broadly, did any region stand out more than others?

Scott Wagner

Analyst · Paul Vogel with Barclays

Thanks, Mark. Not really. So I mean, I think bookings just reflects the same trajectory of both balance and growth internationally as well as the product lines. There isn't anything in the quarter relative to bookings that would give you any different feel for the business than the breakouts either by product or geography that we shared. I would say one thing that's helpful though. In bookings, obviously, we, like everybody else in the world, have been affected by the strong dollar. Our bookings line in Q1 had a shade over 200 basis points of currency headwind. And so again, if you're thinking about the pacing of bookings in Q4 to Q1 being pure organic numbers, obviously, FX hit us like just about every other USD business that operates globally in Q1. Again, our guidance incorporates where we stand at an FX basis going forward.

Mark Kelley

Analyst · Paul Vogel with Barclays

Great. That's helpful. And I know international churn is a bit higher than it is in the U.S., with things like auto-renew not really a thing outside the U.S. What can you guys do from a customer retention standpoint internationally? Is it trying to get people to sign up for auto-renew? Or is there anything else that you guys can do on that front?

Blake Irving

Analyst · Paul Vogel with Barclays

I can't be specific, Mark, but we had a number of things that we're working on that we think can help solve the auto-renew problem. And understand that auto-renew is flatout illegal in some places. So geographically, as you point out, there are some very specific issues with it. We have been -- we actually have some things that weigh heavily in our favor, like having a care organization that can call individuals and manage that. But even then, there are some laws against even contacting folks. Still, with that said, our retention globally is actually very, very good. So we see retention and renewal rates very similar to what we see in the U.S. and feel good about them, but we do believe that there are some things technically we can do that can help us do a better job, making sure folks are aware that their products are up for renewal, which is probably one of the biggest issues I think subscribers -- subscribing businesses have outside of the U.S. today.

Operator

Operator

Your next question comes from the line of Jason Helfstein with Oppenheimer & Co.

Jason Helfstein

Analyst · Jason Helfstein with Oppenheimer & Co

Kind of 2 questions relating to marketing. So as we think about the rest of the year, and you think about marketing, do you -- how much of this will be around new gTLDs, newer products or kind of a combination of both? And then when you think about it, are we seeing more digital or less TV? Just how you're thinking about the mix.

Scott Wagner

Analyst · Jason Helfstein with Oppenheimer & Co

Yes, it's Scott. Thanks, Jason. Look, I think what you're seeing is a continued increase into our international markets. And now as we've added both products, whether it be Online O 365 or Email Marketing or new Online Store, we are both experimenting and feeding out more product-specific efforts on things that are non-domain related. And as we develop experiences for segments like the Pro, there's marketing dollars that are feeding behind those introductions. And again, like everything we do here, we test and learn, and the things that continue to work, we're going to feed them out. And look, I think it's important for everybody to realize that as we look at the full year, obviously, Blake mentioned that we're going to -- we're stopping our NASCAR sponsorship at the end of this year. That amount and that activity is still going on, and we're basically trialing, experimenting and feeding out some of these new growth areas while we're still carrying the full efforts and marketing spend of a NASCAR sponsorship through this year.

Jason Helfstein

Analyst · Jason Helfstein with Oppenheimer & Co

So with that, next year, we probably should see even more leverage as you redeploy those dollars?

Scott Wagner

Analyst · Jason Helfstein with Oppenheimer & Co

Again, we're managing this on the LTV-to-CAC ratio, so -- and know that when we find good spots to spend marketing dollars, we're going to spend it and then it will deliver great long-term value for the franchise.

Operator

Operator

At this time, there are no further questions in queue. I'll turn the call back over to the presenters.

Blake Irving

Analyst · Deutsche Bank

Hi, everyone. Hey, thanks. This is Blake. I just wanted a -- one last very quick call out. Thank you, all, for joining us today on our first quarterly earnings report, and we look forward to talking with you next quarter. So thanks a bunch for spending the time with us today.

Operator

Operator

Thank you for joining. This concludes today's conference call. You may now disconnect.