Good day, and welcome to the Torchmark Corporation First Quarter 2019 Earnings Release Conference Call. Today's conference is being recorded. For opening remarks and introductions, I would like to turn the conference over to Mike Majors, Executive Vice President, Investor Relations. Please go ahead.

Thank you. Good morning, everyone. Joining the call today are Gary Coleman and Larry Hutchison, our Co-Chief Executive Officers; Frank Svobda, our Chief Financial Officer; and Brian Mitchell, our General Counsel. Some of our comments or answers to your questions may contain forward-looking statements that are provided for general guidance purposes only. Accordingly, please refer to our 2018 10-K on file with the SEC. Some of our comments may also contain non-GAAP measures. Please see our earnings release and website for discussion of these terms and reconciliations to GAAP measures. I’ll now turn the call over to Gary Coleman.

Thank you, Mike, and good morning, everyone. In the first quarter, net income was $185 million or $1.65 per share, compared to $174 million or $1.49 per share a year-ago. Net operating income for the quarter was $185 million or $1.64 per share, a per share increase of 12% from a year-ago. On a GAAP reported basis, return on equity as of March 31 was 12.9%, and book value per share was $54.13. Excluding unrealized gains and losses on fixed maturities, return on equity was 14.7% and book value per share grew 11% to $45.45. In our life insurance operations, premium revenue increased 4% to $624 million, and life underwriting margin was $170 million, up 10% from a year-ago. Growth in underwriting margin exceeded premium growth due to higher margins in all distribution channels. For the year, we expect life underwriting income to grow around 4% to 6%. On the health side, premium revenue increased 6% to $267 million, and health underwriting margin also grew 6% to $62 million. For the year, we expect health underwriting income to grow around 3% to 5%. Administrative expenses were $59 million for the quarter, up 7% from a year-ago and in line with our expectations. As a percentage of premium, administrative expenses were 6.6% compared to 6.5% a year-ago. For the year, we expect administrative expenses to grow approximately 5% to 6% and be around 6.6% of premium. I will now turn the call over to Larry for his comments on the marketing operations.

Thank you, Gary. At American Income, life premiums were up 7% to $282 million, and life underwriting margin was up 10% to $93 million. Net life sales were $58 million, up 4%. The average producing agent count for the first quarter was 6,865, up 1% from the year-ago quarter, but down 1% from the fourth quarter. However, the producing agent count at the end of the first quarter was 7,233. At Liberty National, life premiums were up 2% to $71 million. Our life underwriting margin was up 10% to $18 million. Net life sales increased 8% to $12 million. And net health sales were $6 million, up 12% from the year-ago quarter. The sales growth was driven by increases in both agent count and productivity. The average producing agent count for the first quarter was 2,179, up 4% from a year-ago quarter, but approximately the same as the fourth quarter. The producing agent count at Liberty National ended the quarter at 2,297. At our Direct Response operation at Globe Life, life premiums were up 3% to $218 million, and life underwriting margin increased 11% to $37 million. Net life sales were $32 million, up 1% from the year-ago quarter. In recent years, we have focused primarily on maximizing profit dollars while adjusting our marketing efforts to stabilize margins. As we go forward, we expect to grow both sales and profits. At Family Heritage, health premiums increased 8% to $71 million and health underwriting margin increased 14% to $18 million. Net health sales were down 3% to $13 million. The average producing agent count for the first quarter was 1,002, up 1% from the year ago quarter, but down 11% from the fourth quarter. The producing agent count at the end of the quarter was 1,020. At United American General Agency, health premiums increased 9% to $103 million. Net health sales were $15 million, up 5% compared to the year ago quarter. To complete my discussion on marketing operations, I will now provide some projections. Approximate net life sales for the full-year 2019 are expected to be as follows: American Income, 5% to 9% growth; Liberty National, 7% to 11% growth; Direct Response, flat to 2% growth. Approximate net health sales for the full-year 2019 are expected to be as follows: Liberty National, 6% to 10% growth; Family Heritage, 2% to 6% growth; United American Individual Medicare Supplement, 4% to 8% growth. I will now turn the call back to Gary.

I want to spend a few minutes discussing our investment operations. First, excess investment income. Excess investment income, which we define as net investment income less required interest on the net policy liabilities and debt, was $66 million, a 6% increase over the year-ago quarter. On a per-share basis reflecting the impact of our share repurchase program, excess investment income increased 9%. For the full-year, we expect excess investment income to grow by about 5%, which would result in a per-share increase of around 9%. Regarding the investment portfolio. Invested assets were $16.9 billion, including $16 billion of fixed maturities and amortized costs. Of the fixed maturities, $15.3 billion were investment grade with an average rating of A-, and below investment grade bonds were $671 million compared to $688 million a year ago. The percentage of below investment-grade bonds at fixed maturities is 4.2% compared to 4.5% a year ago. Overall, the total portfolio is rated BBB+, same as a year ago. Bonds rated BBB are 57% of the fixed maturity portfolio, which is higher relative to our peers. However, we have no exposure to higher risk assets such as derivatives or equities, and little exposure to commercial mortgages and asset-backed securities. Finally, we have net unrealized gains in the fixed maturity portfolio of $1.2 billion, $691 million higher than the previous quarter, due primarily to changes in market interest rates. As to investment yield, in the first quarter, we invested $451 million in investment-grade fixed maturities, primarily in the municipal and financial sectors. We invested at an average yield of 4.88%, an average rating of A+ and an average life of 28 years. For the entire portfolio, the first quarter yield was 5.53%, down 5 basis points from the 5.58% yield in the first quarter of 2018. As of March 31, the portfolio yield was approximately 5.51%. For 2019, the average new money yield assumed at the midpoint of our guidance is 4.90% for the full-year. While we would like to see higher interest rates going forward, Torchmark is driving a lower-for-longer interest rate environment. A continued low interest rate environment will impact our income statement, but not the GAAP or statutory balance sheets since we primarily sell non-interest-sensitive protection products accounted for under FAS 60. While we would benefit from higher interest rates, Torchmark will continue to earn substantial excess investment income in an extended low interest rate environment. Now I'll turn the call over to Frank.

Thanks, Gary. First, I want to spend a few minutes discussing our share repurchases and capital position. The parent ended the year with liquid assets of $41 million. In addition to these liquid assets, the parent will generate excess cash flow in 2019. The parent company's excess cash flow, as we define it, results primarily from the dividends received by the parent from its subsidiaries less the interest paid on debt and the dividends paid to Torchmark shareholders. We anticipate our excess cash flow in 2019 will be the range of $365 million to $375 million. Thus, including the assets on hand at the beginning of the year, we currently expect to have around $405 million to $415 million available to the parent during the year. As discussed on the prior call, we accelerated $25 million of 2019 repurchases of Torchmark stock into December 2018 with commercial paper and parent cash. We plan to utilize $15 million of the 2019 excess cash flow to reduce the commercial paper for those repurchases. As such, we expect to have approximately $390 million to $400 million to be available to the parent for other uses, including the $50 million of liquid assets we normally retain at the parent. In the first quarter, we spent $89 million to buy 1.1 million Torchmark shares at an average price of $81.32. So far in April, we have spent $11 million to purchase 131,000 shares at an average price of $84.61. Thus, for the full year through today, we have spent $100 million of parent company cash to acquire more than 1 million shares at an average price of $81.68. Excluding the $100 million spent on repurchases so far this year and the $50 million we plan on retaining at the parent; we will have approximately $240…

Thank you, Frank. Those are our comments. We'll now open the call up for questions.

Thank you. [Operator Instructions] Our first question comes from Jimmy Bhullar with J.P. Morgan.

Hi, good morning. So I had a few questions. First, on your EPS guidance, the midpoint going up by $0.08, how much of that is just the fact that you had good results in 1Q versus maybe a more optimistic view of the rest of the year as well?

Jimmy, I think most of the increase is due to the better-than-expected first quarter. If you look at the second quarters through fourth quarters, I think what we anticipate is largely going to be in line with what we've seen there last year. So I think there may be some – a little slight improvement in a couple of those lines, but I think the vast majority of it is really the lower claims and the better-than-expected results we had in the first quarter.

Okay. And then in Direct Response, you've had two quarters now their sales have been positive, pretty modest but positive. And I think you're expecting a flat to 2% increase. I would have thought that with the expected increases in circulation volumes, you'd actually see a little bit of more of a pickup. But maybe you could just give some color on why you're expecting some – such a modest increase, or are you being conservative in your outlook?

Well, I don't think we're being conservative in our outlook. When we look at our inquiries, for 2019, we think Insert Media inquiries will be down about 2% to 3%, our electronic inquiries will be up about 5%, circulation itself will be up about 2%, and mail volumes will be down about 5%. Given constant response rates, I think the flat to 2% increase is a good prediction for what we think sales will be for the full-year 2019.

And then just lastly, have you seen any impact on your business from either the Supreme Court ruling on unions and its effect on American Income or just the strong labor market it affecting your ability to recruit or retain agents?

We have not seen an impact to American Income be it production, recruiting or sales as a result of the Supreme Court decision.

Okay. Thank you.

Thank you. Our next question comes from Erik Bass with Autonomous Research.

Hi, thank you. First, to follow up on the agent side, can you talk about any changes in agent retention rates at American Income following the recent changes you made to compensation?

The first quarter agent retention has stayed relatively unchanged. We have measured third-month, sixth-month, and 13-month retention. However, that retention is historical. If you look at the first quarter, we just see a decrease in terminations, particularly in the second half of the quarter, and so we will have retention, particularly for three-month retention, at the time of our earnings call. The reduction in terminations is a good indicator that we think our retention will be better as we go through 2019.

Thank you. And then I was hoping, maybe switching gears to the investment portfolio, that you could provide more detail on your BBB exposures. And specifically, can you talk about how much is rated BBB- and maybe comment on the sector allocations?

Well, as far as the sector allocations, I think they're pretty well spread among all of the sectors that we have. As far as how much is BBB-, out of the total BBBs, less than 20% are BBB-. The other 80-something percent is BBB or BBB+.

Okay. Thank you. And that's of the 20% of the BBBs, not of the overall portfolio, right?

No, not the portfolio. 20% of the BBBs.

Got it. Okay. Thank you.

Thank you. Our next question comes from John Nadel with UBS.

Hey, good morning, and congrats on the good quarter. I guess two questions from me. One is agent count at Family Heritage. Last couple of quarters have declined. I was just wondering if you could just characterize what's happening there. Is that more of a culling of low-end performers? Or is that recruiting-driven? And what's your outlook there?

John, when we looked at Family Heritage, we saw that recruitment activity was particularly slow during the holiday season and the month of January. We didn't see recruiting activity really recover at Family Heritage until early February. I think that part of the cause there, we were really focused on production in the third and fourth quarter of last year, and so we saw the recruiting start to drop off in November. We're back to normal recruiting levels now, and I think we'll see an increasing agent count in the second quarter of this year.

Thank you. And then the second question, this is very hypothetical and I don't know how to think about the probability of some significant change here. But clearly, there's been an awful lot of political posturing recently as it relates to Medicare for all. It's had some impact on, I think, the healthcare providers. I'm just wondering if you laid out a scenario where a Bernie Sanders kind of Medicare for all were to go through, how might it expect that impact Medicare Supplement business.

John, this is Larry. I think it's really too early to tell. We really have to wait and see how that program will be structured. On one hand, it could be an opportunity if we have Medicare for all and we have a Medicare system where co-pays and deductibles are covered by a Medicare-type insurance. That could be an opportunity. On the other hand, if the proposal is they eliminate all private insurance, certainly, that will have a negative effect. We have to remember that Medicare is a fairly small part of our operation now. It occurs – it's a fairly small part of our overall earnings.

Okay. What proportion of the Health segment premiums comes from the Medicare Supplement business?

John, this is Gary.

That’s about 50%.

About of our total health premium is – sort of $500 million.

Okay. That’s helpful. Thank you so much.

Thank you. [Operator Instructions] Our next question comes from Alex Scott with Goldman Sachs.

Hi, good morning. Just a question on the admin expenses, they were a little elevated this quarter. It didn't look like you guided to significantly higher growth. Was there anything that was sort of a one-timer in nature there or anything to note on sort of investment in systems accounting, that sort of thing?

No, there was a onetime-type item within our employee benefits area that made the expenses a little bit higher this quarter. As I mentioned, the expenses were up 6.7%. And for the year, we're expecting that expense will be up 5% to 6%. So that was more of an unusual item for the first quarter, but it won't carry forward.

Got it. And then just kind of high level, could you talk about sort of the comp structure changes you've made and sort of the impact that you're seeing on recruiting and how much of that is sort of in your go-forward guide on sales and sort of the growth in agent counts? Anything you could provide there would be helpful.

American income, the compensation change, we didn't increase the total compensation. We restructured the compensation, and so that more of the agent commission is towards the front end to encourage new agents to stay in the business. The other is bonuses that permit the managers that will increase the retention of new agents with their better – they will spend more time in training and trying to retain those agents. Sort of high-level, that's the compensation change. At Family Heritage, to address the recruiting, we also have a new bonus for agent that’s based on intermediary recruiting objectives. At Liberty National, the compensation is largely unchanged

But Alex that – we'd see some positive results at American Income, I think Larry mentioned it. We've added new agents. Our terminations are down. It's too early to make a definitive conclusion, but the results so far look promising.

Okay. And may be if could sneak one last one, and just on the favorable mortality that you experienced during the quarter, is there anywhere you saw that more concentrated? Was it older age, policies, specifically some of the older blocks or anything else that you've kind of witnessed as you look through those results?

It was really throughout the blocks. And we – no, we didn't see. It was really a bit among ages, but also as far as medical reasons and those kinds of things, it was just – it was really just low across the Board for really American Income, Direct Response and Liberty National.

Okay. Thank you.

Thank you. There are no additional questioners at this time.

All right. Well, thank you for joining us this morning. Those are our comments, and we'll talk to you again next quarter.

Thank you, ladies and gentlemen. This concludes today's presentation. You may now disconnect.