Earnings Labs

GameStop Corp. (GME)

Q2 2017 Earnings Call· Thu, Aug 24, 2017

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Transcript

Operator

Operator

Good day and welcome to GameStop's Corporation Second Quarter 2017 Earnings Conference. A supplemental slide presentation is available at investor.gamestop.com. At the conclusion of the announcement, a question-and-answer session will be conducted electronically. [Operator Instructions] I would like to remind you that this call is covered by the Safe Harbor disclosure contained in GameStop's public documents and is the property of GameStop. It is not for rebroadcast or use by any other party without the prior written consent of GameStop. At this time, I'd like to turn the call over to Mr. Paul Raines, CEO. Please go ahead, sir.

Paul Raines

Analyst

Thank you, operator and welcome to our second quarter GameStop earnings call. I want to start, as always, by thanking our associates around the world for their commitment to providing excellent customer service during this quarter. Speaking today on the call are Rob Lloyd, our CFO; and Tony Bartel, our COO. Also in the room with me today are our senior staff and they are available for questions after the scripted remarks. The second quarter played out along the lines we had expected achieving our targets. On the physical gaming front, the Switch has been a massive success, leading to our hardware growth of 14.8% for the quarter. Tony and Rob will give you details, but it has been our most successful Nintendo launch ever. Attach rates have been consistently high and are at over five to one since launch and we expect healthy allocations in the back half of the year. Our Game Trust division published Has-Been Heroes for the Switch and has also been very successful. Overall, during the quarter, we grew our software market share by 30 basis points. The Switch launch is one of the keys we have been watching all year to gauge the consumer's appetite for gaming. Based on the results so far, the consumer's appetite for gaming is healthy and we believe that all consoles have opportunities for growth. Sony has also been strong this year and we just started taking preorders for Microsoft's Xbox One X, which launches in the fall. In addition, we saw a very high demand this week for Nintendo's SNES Classic. Our digital receipts grew 17.4% this quarter, led by downloadable content growth and strong levels of full game download sales of Mario Kart 8. We continue to face pressure in pre-owned, our results were within our forecast…

Robert Lloyd

Analyst

Thank you, Paul. Good afternoon, everyone. Our second quarter results were driven by continued momentum from the Nintendo Switch and related software. Our allocation in Q2 was in line with our expectations and we continue to sell-through while read [ph] the allocations quickly, which drove our sales comps. Some of the quarter's highlights include consolidated sales comps of 1.9%, including down 1.4% in the U.S. and up 9.8% internationally. The U.S. showed sequential improvement over Q1. Total sales growth of 3.4%, including hardware sales up 14.8% and accessories sales up 20.6%. Growth in our Collectibles business is 36.1% to $122.5 million in sales. Margin rates in Collectibles were 35.3%, normalizing from the result in Q1. Consolidated gross margins were 37.0%, down slightly from last year due to the strong hardware growth. As we look in greater depth, we see Nintendo Switch drove the increase in hardware sales. Consumer demand continues to be strong and our hardware and software market share has continued to lead in the U.S. and in most of our markets we operate in around the world. New software sales met our expectations with the decline of 3.4%. We gained 30 basis points of software share in the quarter. The margin rates on new hardware and new software are both over 300 basis points lower than Q2 last year, due to the mix of products sold and the title slate. Pre-owned sales declined 7.5% during the quarter, within our expected range of down mid-single-digits for the full year. In both new and pre-owned, we're seeing underperformance in Xbox One versus PS4, which we believe is due to the coming Xbox One X launch. Digital receipt increased 17.4% and GAAP digital revenues grew 28.1%, due to strong sales of Injustice 2, Mario Kart, and mobile games. Tech Brands' revenue…

Tony Bartel

Analyst

Thanks Rob. We moved back to topline growth in quarter two as strong hardware and Collectibles sales drove our GameStop branded stores, our omnichannel sales nearly doubled, and our Technology Brands stores exceeded last year's profit numbers. In the U.S. GameStop branded stores, market-leading Switch sales fueled our hardware growth. While we had the largest Switch market share of any retailer, we were again allocated below our normal market share, resulting in lower hardware market share for the quarter. We continue to see strong demand for the Switch and sell out our inventory in a matter of days of it being available in our stores and our websites. We believe that this will continue through the holiday. We continue to drive strong software and accessory attached to Switch units, attach units twice the rate of our competition. This means that we are far more profitable on the units that we are allocated. We are selling Switches in our stores and in both GameStop.com and ThinkGeek.com, where we are offering unique Collectible bundles. We grew software share during the second quarter as we capitalized on key title launches and drove attach to the Switch. We are excited about the title slate ahead of us and believe that we will see software growth in the back half of the year. A key barometer of our future success is the growth in game preorders and we're currently seeing a 19% increase in overall preorders versus this same time last year. We also just started taking preorders on the Xbox One X this week. And while it's still early, we are pleased with the initial consumer response to this powerful new console. We are excited that customers will be able to get hands-on experience with this console at our Consumer Expo in Las Vegas…

Paul Raines

Analyst

Thank you, Tony. And operator, let's open it up for questions and answers.

Operator

Operator

Thank you. [Operator Instructions] And we'll take our first question from Colin Sebastian with Robert Baird. Please go ahead.

Colin Sebastian

Analyst

Thanks guys. I have a couple of questions. First off, Tony, I think you mentioned the increase in preorders year-over-year. And I was wondering if that's reflective only of the increasing interest in the video game release slate or is that also the result of specific merchandising actions that you've taken in the stores? And then maybe for Rob, perhaps a little more detail on the pre-owned segment margins which were below your guidance range and what's along with that. Perhaps, what impacts, on the Digital segment performance should we expect from the sale of Kongregate? Thank you.

Paul Raines

Analyst

Tony?

Tony Bartel

Analyst

Sure. There is definite demand for the games and we are seeing, Colin, it is positive. But there are several things that we're doing in the stores. For instance, the 1.5 million PowerUp Reward members that we added, those are very active. It gives us a chance to have a deeper engagement with them, so we're leveraging now to drive preorders. We also have a renewed effort around the exclusive content that we are providing and that is also shifting share in our directions in the preorders. And finally, similar to what we did last year in terms of driving PowerUp Rewards paid tier customers, we're doing the same thing with preorders in our stores and its working. So, it's a major focus for us. And so not only is our great interest in games, but we also believe that we're shifting share.

Robert Lloyd

Analyst

Colin, with respect to the pre-owned, we had a 45.0% margin in the quarter which is consistent with what we did in the second quarter of last year and consistent with what I typically state as the range of 45% to 48%. There has been some confusion as to whether or not that's 46% to 49%, but it should be 45% to 48%. And I will say in this particular quarter, one of the things that drove our increase in pre-owned inventory has been some PS4 promotions that we've done internationally. So, I think, as Paul and Tony stated, it sets us up pretty well with inventory for the back half of the year.

Paul Raines

Analyst

And then the Kongregate impact on the Digital business?

Tony Bartel

Analyst

Digital revenues?

Paul Raines

Analyst

Yes.

Robert Lloyd

Analyst

That would be, I would say, less than 5% of our digital gross receipts.

Paul Raines

Analyst

Yes, we should emphasize again that the Kongregate sales is not an issue of us not performing well. There is an issue of that team wants to invest heavier in that business segment, which is probably for them the right thing to do. We just have other places we want to dedicate capital. So, we part as friends and we also have a relationship now with a premier eSports company and marketing company in the Nordic countries, so that's going to give us some opportunities down the road.

Colin Sebastian

Analyst

Okay. Thanks guys.

Paul Raines

Analyst

Thank you, Colin.

Operator

Operator

Thank you. We'll now take our next question from David Magee with SunTrust.

David Magee

Analyst · SunTrust.

Yes, hi. Good afternoon everybody.

Paul Raines

Analyst · SunTrust.

Hey David.

David Magee

Analyst · SunTrust.

A couple of questions. One is the -- just to make sure I understand this correctly, the pre-owned inventory being up 8% right now year-to-year, did I hear that correctly?

Paul Raines

Analyst · SunTrust.

Yes.

David Magee

Analyst · SunTrust.

And is that enough to produce a positive comp for that business in the second half of the year?

Robert Lloyd

Analyst · SunTrust.

At this point, David, we're sticking with our mid-single-digits down guidance that we gave at the beginning of the year.

David Magee

Analyst · SunTrust.

Okay. The -- how do you all feel about the titles at the holiday time now? It sounds pretty good on the third quarter. I'm curious if you look beyond the third quarter. What is your current feeling at this point?

Tony Bartel

Analyst · SunTrust.

We're very optimistic about that, David. And that is indicative of the -- I mean, the 19% increase in preorders is not just for Q3, but that's for all the titles that are coming in the back half of the year. But we feel very good about Assassin's Creed and World War II and we've got Super Mario coming out as well. So, there's a lot of great titles that are ahead of us, not just those in Q3, but we feel very good about the title line up. And it should be noted that again, at our Expo, there's going to be lots of customers that see these games as well as our managers that once again, this next week, going to get a behind-the-scenes look at all of the great games that we have. So, we will again have the most educated salesforce in the video game industry.

Paul Raines

Analyst · SunTrust.

I think it's also worth saying, Dave, that last year, we were surprised by some of the predatory discounting that we saw from our competitors. I think this year, Tony and Bob Puzon and team, have done more scenario planning than I've ever seen us do, and I think we're more prepared for that than ever. So, it should be good.

David Magee

Analyst · SunTrust.

Thank you, Paul. And then lastly, if you look at the Tech Brands store -- the mobile stores, what percent of business right now would you say is the entertainment product part of the business as opposed to mobile phones?

Robert Lloyd

Analyst · SunTrust.

We haven't disclosed that. We tend to follow AT&T's lead on these kinds of statistical disclosures. And to the best of my knowledge, I think I read their transcripts, I don't recall that they disclosed that.

David Magee

Analyst · SunTrust.

Okay. Fair enough. Thank you, Rob.

Operator

Operator

Thank you. We'll now take our next question from Brian Nagel with Oppenheimer.

Brian Nagel

Analyst · Oppenheimer.

Hi, good afternoon. Thanks for taking my questions. So, I have two questions. One on the video game business and one on the Tech Brands. So, I'll ask the video gaming question first. As we look at pre-owned, which has been soft now, consistent with your guidance, you made a comment about the better inventory position which should help lever this year. But as we look out further, how do you think about that business? And are there other levers that you can pull to help sort of as they jump start better demand as we look out -- and I guess that's question one.

Paul Raines

Analyst · Oppenheimer.

Yes, I think you know, Brian and -- I'll let Tony jump in here -- Mike Mauler. But I think we've been challenged to grow that business in a declining software cycle that we've been in. I think if you look at Tony's numbers though, without the Switch, we would've had--

Tony Bartel

Analyst · Oppenheimer.

10%.

Paul Raines

Analyst · Oppenheimer.

Relatively better performance compared to the next-gen. There's a lot of things going on in the pre-owned business to try to get better results. Maybe, Tony, you want to?

Tony Bartel

Analyst · Oppenheimer.

Yes and I do see this is a timing issue too that we do lag the new business and so we do have a lot of that Switch. We are certain that a lot of Switch new right now which is helping to offset some declines in Xbox One, as Rob talked about and give us a better number on the software side. But that inventory is not coming back. Yes, I mean, it's coming back in typical form, we just haven't seen it yet. So, I think as that inventory continues to come back, you'll begin to see our comps increase as well.

Paul Raines

Analyst · Oppenheimer.

The other question is, what are we going to do? I mean, if you look beyond just beyond the pre-owned, what are we going to do to keep driving our gross margin rate? And that's where the Collectibles is playing a role as is technology. We’ve hit some bumps in the road on some of those, but I think you'll see we're trying to drive a higher rate of gross margin growth because we expected that pre-owned would be under pressure through this cycle.

Brian Nagel

Analyst · Oppenheimer.

Got it. The second question I have on Tech Brands. You talked about the launch of the new Apple phone. How should we think about -- what potential lift that you give? Is there something, if you look back at the history of that the division with other launches? And then second to that is to what extent is any lift in the guidance you provided?

Paul Raines

Analyst · Oppenheimer.

Jason Ellis is here. Why don't we -- Jason, you want to take that question?

Jason Ellis

Analyst · Oppenheimer.

Yes. Let me give you some color on that, Brian. We've looked obviously at the last four years of iPhone launches and really modeled the last three and we have lots of data around unit sales by store. And in the guidance that Rob has given, we've just averaged the last three cycles. And so we have put a lot of time and energy into that and that's in the guidance that we've given.

Robert Lloyd

Analyst · Oppenheimer.

So, I would say, Brian, this is Rob, that there are probably some publicly available statistics out there on what kind of volumes the iPhone launch drove in those years that Jason was talking about that you could look at.

Paul Raines

Analyst · Oppenheimer.

You could almost say, guys, that in spite of our -- we've had some headwinds in the first six months of this year in that business. But you could almost say the size of this launch, if you do the research, Jason, you were telling me earlier, how big this thing could be for the industry worldwide?

Jason Ellis

Analyst · Oppenheimer.

Yes. Several hundred million units.

Paul Raines

Analyst · Oppenheimer.

It's a massive event for the industry. So, our positioning to be in this business for this launch, you could almost argue, that's a tremendous rationale for being in the AT&T business.

Brian Nagel

Analyst · Oppenheimer.

Well, thank you. Good luck,

Robert Lloyd

Analyst · Oppenheimer.

Thanks.

Paul Raines

Analyst · Oppenheimer.

Thanks Brian.

Operator

Operator

Thank you. [Operator Instructions] We'll take our next question from Curtis Nagle with Bank of America-Merrill Lynch.

Curtis Nagle

Analyst · Bank of America-Merrill Lynch.

Great. Thanks very much for taking the question. Just going quickly back to the gross margin. Rob, if you don't mind, could you just go into a little more detail on what specifically were the issues with mix or the hardware and the software businesses that hurt the GM? If you can provide any color that would be great.

Robert Lloyd

Analyst · Bank of America-Merrill Lynch.

Yes, the different manufacturers and the different publishers have different margin rates with respect to their products. They don't differ by a lot, but they do differ a little bit. So, the mix of whose units you're selling can impact with you in the quarter. The slate impact, what you do in the quarter, particularly as it pertains to the marketing dollars that we are able to get to drive the title sales and those marketing dollars have an impact as well on what the margin rates are for the categories.

Curtis Nagle

Analyst · Bank of America-Merrill Lynch.

Okay. And then just a quick follow-up. So, understanding that you still got a pretty big chunk of business ahead of you. But given how strong your hardware numbers are to date, just kind of curious why you wouldn't update the, at least, the range for your hardware forecast this year, given what Switch has done and given that you think you're going to get better allocations?

Robert Lloyd

Analyst · Bank of America-Merrill Lynch.

Well, one of the things that we see and I mentioned it in my remarks was that in the third quarter, we're up against the Xbox Slim launch and the PS4 Slim launches from last year's third quarter. So, those are pretty strong. As I mentioned, we have some insight into what our allocation is with Nintendo. And so when we dig into the details and look at it, those things are factors that certainly affect the third quarter. We are pleased with the market leading allocations we're getting on Switch. We want to see that demand continue into the fourth. We recognize also that we've had some difficulty in the last couple of third quarters and we want to make sure that we are able to deliver on the numbers.

Paul Raines

Analyst · Bank of America-Merrill Lynch.

I think if I can add to Rob's comment, the last thing in the world you want is for us to promise things we don't deliver. We've done quite a bit of investor surveys and that's the feedback we get. So, I think we've been accused of being conservative in some ways. I would say this industry is difficult enough to forecast as you all know that we have to be cautious on our outlook.

Curtis Nagle

Analyst · Bank of America-Merrill Lynch.

Okay, fair enough. Thanks very much for the answers on that.

Paul Raines

Analyst · Bank of America-Merrill Lynch.

Okay. Thank you, Curtis. With that, operator, I think we will wrap-up the call. I want to thank everyone for being on the call today and we will -- thank you for your support at GameStop and we look forward to seeing you next week at our Manager's Conference for those of you who will attend. Thanks.

Operator

Operator

Thank you. And that does conclude today's conference. Thank you all for your participation.