Earnings Labs

Genuine Parts Company (GPC)

Q3 2013 Earnings Call· Fri, Oct 18, 2013

$105.18

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Transcript

Operator

Operator

Good morning. My name is Jennifer, and I will be your conference operator today. At this time, I'd like to welcome everyone to the Genuine Parts Company Third Quarter 2013 Earnings Conference Call. [Operator Instructions] I'd now like to turn the call over to Mr. Sid Jones, Vice President of Investor Relations. Please go ahead.

Sidney G. Jones

Analyst

Thank you. Good morning, and thank you for joining us today for the Genuine Parts third quarter conference call to discuss our earnings results and outlook for the full year. Before we begin this morning, please be advised this call may involve forward-looking statements regarding the company and its businesses. The company's actual results could differ materially from any forward-looking statements due to several important factors described in the company's latest SEC filings. The company assumes no obligation to update any forward-looking statements made during this call. We'll begin this morning with comments from Tom Gallagher, our Chairman and CEO. Tom?

Thomas C. Gallagher

Analyst

Thank you, Sid. And I would also like to add my welcome to each of you on the call today and to say that we appreciate you taking the time to be with us this morning. Paul Donahue, our President, along with Carol Yancey, our Executive Vice President and Chief Financial Officer, and I will each handle a portion of today's call. And once we've completed our individual remarks, we will look forward to addressing any specific questions that you may have. Earlier this morning, we released our third quarter results and hopefully you've had an opportunity to review them. But for those who may not have seen the numbers as yet, a quick recap shows sales for the quarter were $3,685,000,000, and this was up 9% over the prior year. Net income was $173.7 million, which was up 1%, and our earnings per share were $1.12 this year compared to $1.11 last year, which is also a 1% increase. We will get into the segment detail in a moment, but as a general statement, we would say that the third quarter proved to be challenging for us, more so in our nonautomotive businesses than the automotive segment. As you will hear from Paul in a few moments, the automotive operations performed reasonably well for us and they showed good sequential trends in a number of key areas and automotive continues to make solid progress. However, the same cannot be said about the nonautomotive businesses and this is where we came up short of our expectations in the quarter. And just to point out the contrast, Automotive revenues in the quarter were up 22% and operating profit was up 20%. Nonautomotive revenues were down 3% and operating profit was down 13%. Clearly, our expectations were for a bit stronger performance…

Paul D. Donahue

Analyst

Thank you, Tom. I'd like to add my welcome to each of you this morning. I'm pleased to join Tom and Carol and to have an opportunity to provide you an update on the third quarter performance of our global automotive business. As was mentioned in last quarter's conference call, we are now including in our automotive recap, the results GPC Asia Pacific, which was consolidated into our results on April 1. This business continues to perform as expected throughout Australia and New Zealand, and we are encouraged with the progress we have seen thus far. As Tom mentioned in his opening remarks, we are pleased to report that our overall global automotive business grew top line revenues by 22% in the third quarter. Now let's move on to our North American automotive business. Our team delivered a 5.3% sales increase in the third quarter, consisting of core growth of approximately 4.5%, which is in line with our second quarter performance. This 4.5% increase was offset approximately 1% due to the impact from foreign currency, primarily related to our Canadian operations. On the plus side, we have the benefit of 1 additional billing day in the quarter, which contributed approximately 1.5% of sales. We would also mention that as we look at our sales results across the regions of the U.S., we are encouraged to see that all are positively contributing to our sales growth, with our Eastern division performing exceptionally well. Within our U.S. company-owned store group, comparable same-store sales growth in the third quarter came in at plus 4.3%. After a challenging first quarter, we have now rung up consecutive quarters of better than 4% comp store sales growth. This performance was driven by a strong 7.9% overall sales increase in the quarter or 6.1% on a per…

Carol B. Yancey

Analyst

Thank you, Paul. We will get started with a review of our third quarter and 9-month income statements and the segment information, and then we will review a few key balance sheet and other financial items. Tom will come back and wrap it up and then we'll open the call up to your questions. As we turn to the income statement, we want to reiterate that our September 30th third quarter and year-to-date consolidated results referenced in our commentary include GPC Asia Pacific acquired April 1. And with that said, total sales of a record high $3.7 billion for the third quarter, an increase of 9% from last year, as Tom mentioned. And for the 9 months, our total sales of $10.6 billion, up 7% from 2012. Before the impact of the GPC Asia Pacific acquisition, total sales are up 1% for both the third quarter and year-to-date, reflecting the difficult conditions in our nonautomotive businesses. Our gross profit for the third quarter was 29.9% of sales, up 100 basis points from 28.9% last year. And for the 9 months, our gross margin of 29.6% is up from the 29.0% for the same period last year or an increase of 60 basis points. Our improvement in gross margin can be attributed to the favorable impact of higher gross margins in our Australasian business, which owns 100% of its stores. This benefit was partially offset by a slight decrease in our core North American gross margins in the third quarter, primarily related to our Industrial business and to a lesser degree, our automotive business. In addition, in association with the GPC Asia Pacific acquisition, we recorded a $3 million expense to cost of sales in the quarter as the final piece of a purchase accounting adjustment related to the Australasian inventory…

Thomas C. Gallagher

Analyst

Thank you, Carol and Paul. So that recaps our third quarter results. And as we said at the outset, it proved to be a challenging quarter for us in many ways, especially so for our nonautomotive operations. As Paul mentioned in his remarks, Automotive came through the quarter in pretty good shape with overall sales growth of 22%, or NAPA growth without acquisitions of 5.3%, and this was led by solid same-store sales growth of 4.3%, high single-digit growth in our NAPA AutoCare business and low double-digit growth in our major account business. And our expectation is for another solid quarter from Automotive in Q4. And as Carol covered, we continue to make progress in the areas of cash generation and working capital efficiency with further improvements anticipated in the months ahead. Where we really came up short both on the revenue and operating side was in our nonautomotive businesses. As we look ahead to the full year, we find that our revenue outlook today is quite different from our thinking back in July when we last updated our guidance. Today, we see our total sales picture down approximately $250 million to $300 million from our July guidance, with the majority of this decrease coming from our nonautomotive businesses. In the July timeframe, we remain hopeful for an economic recovery over the second half of the year, and this simply has not happened in the nonautomotive segments. At least from our perspective, the industrial recovery has been pushed out into 2014. So at this time, we're not expecting any help from the economy in the fourth quarter and we currently estimate a total GPC sales increase of 7% for the full year, which is down from our previous guidance of 9% to 10%. As mentioned, the lower revenue guidance primarily…

Operator

Operator

[Operator Instructions] Your first question comes from John Lovallo of Bank of America.

John Lovallo - BofA Merrill Lynch, Research Division

Analyst

First question, Carol, would be on just how we should think about normalized incremental operating margins going forward. I mean, I understand what's kind of -- with the pressure on SG&A right now with the non-auto, but I'm just wondering, has the model changed given the consolidation of the auto APAC business?

Carol B. Yancey

Analyst

No. On our automotive margins, our margins, the core business in GPC Asia Pacific really has similar margins. So the Asia Pacific margins are not dragging us down the automotive sector. I think, what we mentioned is we had some gross margin pressures in the North American operations, and really, just the lack of pricing and some other gross margin pressures. Our long-term outlook for margins is still to have 10 to 20 basis point improvement in each of our businesses with margins. Now where we struggle with that is if we don't have some strong top line growth. And so if you look at our year-to-date automotive margins, they're still up 10 basis points and that's where we were through to 6 months. So we really hope that we can hold there through the end of the year and look towards in the future having more improvement than that.

John Lovallo - BofA Merrill Lynch, Research Division

Analyst

Okay. That's helpful. And Tom, how are you guys thinking about the Advance Auto Parts recent acquisition of General Parts? I mean, how is that going to affect the competitive landscape in your view?

Thomas C. Gallagher

Analyst

Well, I think, we'd start by saying this is very recent news. It's only a few days old. But as we think about it, in the past, we've had 2 really good competitors in Advance and in CARQUEST. And I think, we would compliment both management teams on arriving at this point. But as we go forward, in those markets where we competed both against an Advance store and a CARQUEST store, it appears that we will be competing against 1 competitor and not 2, albeit 1 larger and 1 strong competitor. So it's very early in the days in terms of how we think it's going to affect things. But one thing that does appear evident is that we're going to have 4 players at the very top of the pyramid that are going to be significantly larger than those players position 5 and on down. And I don't know how that plays out over time, but it could lead to some additional consolidation as we go forward. And hopefully, we'll be able to participate in that as we see the opportunities arise.

Operator

Operator

Your next question comes from Matthew Fassler with Goldman Sachs.

Matthew J. Fassler - Goldman Sachs Group Inc., Research Division

Analyst · Goldman Sachs.

The first question I'd like to ask relates to the government shutdown more broadly. Obviously, you saw your business trail off in a number of sectors late in September, and there were some extraordinary circumstances presumably associated with that. And at least, for the moment, those drivers came to some resolution a day or 2 ago. To what degree, as you think about -- and it was interesting that you did not call out government-linked businesses as essential drivers of the slowdown, there are other industries that seem to be behind it, to what degree do you think this was a factor as you spoke to your customers and it's probably way too early to say have you seen any kind of thaw but how would you expect that to play out going forward?

Thomas C. Gallagher

Analyst · Goldman Sachs.

Matt, we'll try to take the first part of it. And it did in fact impact some of the demand in the quarter. I think, we saw some of that where we -- in our Electrical business, for instance, where we deal with defense contractors and they continue to have some issues in terms of builds. Certainly, we saw it in the Office Products business indirectly where we sell to customers who sell into the governmental agencies. So we saw that demand drop off somewhat. As far as what happens now that we have at least a temporary resolution, it is too early to tell and we'll just have to wait and see how it develops over the next couple of weeks.

Matthew J. Fassler - Goldman Sachs Group Inc., Research Division

Analyst · Goldman Sachs.

Understood. Secondly, within Automotive, your commercial sales numbers were quite strong. And presumably, they would imply some market share gains. So I guess I'd appreciate Paul's perspective on what you think your market share trends were in each of the commercial and DIY pieces of automotive?

Paul D. Donahue

Analyst · Goldman Sachs.

Well, Matt, specifically on the commercial side, you're referencing both our major account business and our NAPA AutoCare business and we did have really good quarters with both businesses. I don't think their businesses overall are growing quite at the rates that we are, so you'd have to -- one would have to assume we're taking a bit of share. We also picked up a new customer, a new major account, some new major account business in the quarter that we hadn't enjoyed before, that will add about 600 stores for us on a go-forward basis. So we're very pleased with that win. On the DIY side, Matt, we were going along pretty good in June -- I'm sorry, in July and August, and really saw a slowdown in September. And back to your question about the impact of the government shutdown, so it's difficult to say directly that, that had an impact. But you got to believe consumers clammed up in those last couple of weeks in September because the falloff in the last week was fairly significant.

Matthew J. Fassler - Goldman Sachs Group Inc., Research Division

Analyst · Goldman Sachs.

Was there any regionality to the slowdown that you saw in September? I know that this industry has gone through moments of regional volatility in 2012. Any signs of that here in this most recent episode?

Paul D. Donahue

Analyst · Goldman Sachs.

No, not really, Matt. As I think I mentioned in my comments, we're -- this year, unlike last year, we're seeing growth across every division of the country. And I think I pointed out the northeastern part of the U.S., we're seeing stronger growth. But across the U.S., we're seeing single-digit increases across every division.

Matthew J. Fassler - Goldman Sachs Group Inc., Research Division

Analyst · Goldman Sachs.

The last question I have, you mentioned M&A, and it sounded like bolt-ons more than anything else. Of course, with the Advance-CARQUEST deal, one wonders if you're kind of inspired to look at bigger deals, I don't know if there's much left in automotive of size. But are you thinking now about perhaps a larger-sized transaction than you would have done in the U.S.? Or are we still talking primarily smaller deals?

Thomas C. Gallagher

Analyst · Goldman Sachs.

Oh, I think that we'd have to wait to see what opportunities present themselves. But we're very much open to strategic acquisitions that benefit the GPC shareholders, regardless of size. We'll look at any opportunity that may come forward. Matt, one other point I'd want to make, Paul mentioned the major account win that we had. And just to be clear, that really had minimal impact in the quarter. That's something that we think will help us to have some incremental growth in Q4 and then on through next year. It's still very early in its evolution.

Operator

Operator

Your next question comes from Greg Melich with ISI Group.

Gregory S. Melich - ISI Group Inc., Research Division

Analyst · ISI Group.

I want to follow-up on the Auto margins, especially how they seem to inflect downward this quarter. Is the $3 million hit, was that -- I guess it's about 15 bps, so that really the margins may have been flattish in pricing. Is there an inability to pass through some price increases? Or is it that competition has actually taken price down to hit margin?

Carol B. Yancey

Analyst · ISI Group.

Well, let me just clarify this, the $3 million inventory adjustment is in the other net line, consistent with how we did at second quarter. So the purchase accounting adjustments have been pulled out of the Automotive margins that you see. So that's not in the 8.9%. And my reference really wasn't an inability to pass along price increases. There's just no pricing in the environment, it's just some downward pressure on gross margin. But again, we're kind of pointing back to the 9-month numbers and saying we're still in pretty good shape year-to-date. So it's not anything specific, it's just a little bit of gross margin pressures. And it's North America, it's a bit Canada, as well as the U.S.

Gregory S. Melich - ISI Group Inc., Research Division

Analyst · ISI Group.

Could the -- with DIY having sort of weakened sequentially or do-it-for-me side holding up, would mix have been a reasonable part of that?

Carol B. Yancey

Analyst · ISI Group.

Absolutely. Yes, absolutely.

Gregory S. Melich - ISI Group Inc., Research Division

Analyst · ISI Group.

Okay. And then, second, on the Industrial business. Tom, one thing we've noticed, it seems like a lot of the traditional metrics that lead your Industrial business, like industrial production, have actually been better than the results they've actually been. Do you think there's something going on? There's seems to at least be a disconnect. Do you see that? Or do you think there's something wrong with the traditional metrics that just don't matter as much anymore for some reason?

Thomas C. Gallagher

Analyst · ISI Group.

Greg, I'm going to try to answer it in a couple of different ways. First of all, if we look at our Industrial business, we've got segments that are performing fine and reacting, as you would expect them historically, to some of the leading indicators. So I called out automotive, food processing, lumber and wood products as 3 examples. But then, we have other segments that are not reacting as they might have historically. And there are more specific issues, whether it be in oil and gas or mining and resource. They are being impacted both by the slowdown in the U.S., as well as the global markets. So any of those companies that might have been producing for export, their export business is under pressure because of what's happening globally. So that would be one thing. The other thing is in looking at the indices, at least 3 of the ones that we follow, there seems to be some inconsistency there as well. If you look at the ISM Purchasing Managers Index, it is fairly strong right now and certainly, nicely up on where it was this time last year. If you look at industrial production and capacity utilization, you see a slightly different story, in that if we compare industrial production for Q2 to industrial production Q2 last year, it's up 1%, much less than what the PMI is up quarter-over-quarter. And if we look at capacity utilization, Q2 this year to Q2 last year, well, it's still at a historically reasonable level in Q2 of this year. It's actually down about 1% of where it was this time last year. So we see a lot of inconsistency within the numbers. We haven't yet concluded that there's any structural change. We think that, over time, all of this…

Gregory S. Melich - ISI Group Inc., Research Division

Analyst · ISI Group.

That helps a lot, Tom. And if I could lastly, just on Office, the fact that the sales are falling but the margins are pulling pretty steady, just down a little bit. What's the real strategy there, especially with consolidation also appearing to take hold in the Office Products space?

Thomas C. Gallagher

Analyst · ISI Group.

It's largely helping our customers grow their business. And if we can help them enhance their share of wallet or their market share through different initiatives, then that in turn will benefit us. And then, we need to continue down the path of some diversification both on the product side, as well as on the customer portfolio side. We're working pretty diligently in both of those areas. And we've made some progress in each case, but we still have a bit more to do in both areas. But that's the strategy right now. And right now, this is the business that's most challenged and we don't think that there are as many early signs of encouragement for this business yet. But at some point, it will revert closer to the norm, even with the structural change from a product standpoint with pick the best product in secular decline. Eventually, this business is going to come back. And in the meantime, it generates a lot of cash, gives us a good operating margin, and it gives us time to continue to rebalance the business a bit.

Operator

Operator

Your next question comes from David Gober with Morgan Stanley.

David Gober - Morgan Stanley, Research Division

Analyst · Morgan Stanley.

I just wanted to touch back on the Advance GPI acquisition. And more specifically, on the independent stores at CARQUEST. I was wondering how you think about that basis stores and that base of owners? Are they're going through what's obviously going to be a big change, would you be interested in expanding the store count by trying to attract some of those independents? And I don't know if you've done any work in terms of store over the last or anything, but is that a base that might be attractive?

Thomas C. Gallagher

Analyst · Morgan Stanley.

Well, as a general statement, David, part of our growth strategy is to increase the store count year-over-year 1% to 2% at a minimum, and we'll hit the low end of that this year, which we're proud of. If we have an opportunity to do it more rapidly because of whatever circumstance, certainly, we're interested in doing that. The one thing I would say is that it appears right now that NAPA may be the only national organization that still has a strong commitment to the independent ownership, and we'll continue to do everything we can to build on that base and to support the independent owner base as we go forward. So -- and I'd also say, we've done enough acquisitions over time to have learned that in any acquisition, certainly, there are some operating synergies that can be affected. But at least in our case, there've been very few, if any acquisitions, where we're able to retain all of the revenue. We've seen a number of reasons why, at least a portion of your revenue may be prone to a little bit of slippage. And if that happens in this particular case, then we hope we're in a position to perhaps pick up a little of that. But it's way too early for us to say categorically we know how it's going to work out. But we'll continue to follow it with a great deal of interest and hopefully, there's some positive in it for us as well.

David Gober - Morgan Stanley, Research Division

Analyst · Morgan Stanley.

That's helpful. And I just wanted to go back to the inflation issue again. It sounds like that has clearly decelerated this year. And I think, last quarter, you mentioned that what you're saying is broadly speaking, competition was kind of keeping a lid on inflation. Is that still the case? Or is there anything else that's going on in terms of the inflation dynamics?

Thomas C. Gallagher

Analyst · Morgan Stanley.

No. I think, that's generally the case. But I would also say that we don't see any evidence of predatory pricing or price wars going on. We've been through periods like that at times in the past. But that's not a situation today. Input costs have gone down for vendors in more recent times and that also has mitigated their need for some price increases.

Operator

Operator

Your next question comes from Scot Ciccarelli with RBC Capital Markets.

Scot Ciccarelli - RBC Capital Markets, LLC, Research Division

Analyst · RBC Capital Markets.

I know maybe it's difficult to answer because it's hard to know what competitors might do. But Tom, you just talked about you really haven't seen anything on the irrational front in terms of pricing, et cetera. Do you think Advance buying CARQUEST Worldpac changes that dynamic at all going forward?

Thomas C. Gallagher

Analyst · RBC Capital Markets.

I don't have any reason to think that today. We'll have to wait and see. The nice thing about the larger competitors is that we're all publicly traded, and we've all got the need to report our numbers. And I think that leads to some rationalism or at least a degree of rationalism among each of these companies. So I don't know that we'll see that. And if we do, we'll just have to respond accordingly. We're not going to donate share after working so hard to gain share. So we'll continue to work our strategies and our initiatives for sell side and buy side.

Scot Ciccarelli - RBC Capital Markets, LLC, Research Division

Analyst · RBC Capital Markets.

Understood. And then, can I just clarify, I mean, you've talked about some of the things that should ease in the fourth quarter. Obviously, the government shutdown, hopefully, at least a temporary reprieve there. Also the 3% that you referenced in terms of now anniversary-ing some of the clients that we've seen previously. We also talked about trends decelerating through the third quarter on the non-auto side. So I'm just wondering, is there something else that you feel a little bit better about the fourth quarter? Or is it really just those 2 factors?

Thomas C. Gallagher

Analyst · RBC Capital Markets.

Well, those 2 factors for sure. And then, I mentioned that we had a small acquisition that we're going to do at month end for the Electrical Group. We have 1 or 2 others that we hope to add into the Industrial/Electrical segments between now and yearend, which I think will help a little bit and set us up for a little improvement as we go into next year. And then, don't forget, our comps get easier in Q4. We had some difficult comps last year. So the comps in and of themselves are a little bit easier as we work our way toward yearend.

Scot Ciccarelli - RBC Capital Markets, LLC, Research Division

Analyst · RBC Capital Markets.

Got it. So no real change in pace of business but easier comparisons through a couple of acquisitions in there, as well as the other things.

Thomas C. Gallagher

Analyst · RBC Capital Markets.

I think, that's right, Scot.

Operator

Operator

Your next question comes from Bret Jordan with BB&T Capital Markets. Bret David Jordan - BB&T Capital Markets, Research Division: A couple of quick questions, and one of them, I guess, the North America pricing looks pretty stagnant. How is actually pricing looking? Could you maybe give us a little bit more color on how we look on the Australian business and maybe all over the year ago of sort of what the growth trend have looked like down there?

Thomas C. Gallagher

Analyst

Well, we don't break out the segment data for those businesses. I will tell you, I will comment this way, as you probably know, the economy in Australia and New Zealand is pretty sluggish because of what's happened in the mining and resource sector down there and that has had a ripple effect through the economy. So it's slowed down a good bit. With that said, however, our team continues to do a very good job in executing their strategies. And their results would be outpacing the industry results down there and their results would be comparable to what we're doing here in terms of organic growth. So we're very pleased with what we see. And frankly, we're a bit optimistic as they continue to roll out some of the strategies down here. From a pricing standpoint, pretty much the same picture is what we see here. Bret David Jordan - BB&T Capital Markets, Research Division: Okay. And then, a question on AP inventory, you've gotten that up pretty nicely. How much runway is left? And is the Automotive portion of your inventory pretty well levered on the payables model and you need to bring the industrial folks into the fold? Or is there room to move aggregate AP inventory much higher?

Thomas C. Gallagher

Analyst

I think, the latter comment is where we find it. There is room to move the aggregate higher. We were pleased with the progress that we've made through the 9 months. We see more progress that will be made over the upcoming 3 months. And we continue to work this as an important part of our overall strategy. Bret David Jordan - BB&T Capital Markets, Research Division: Okay. And then, sorry for that, one, a regional performance question. I think, you used the word exceptional to describe the East. Is that -- does the feeling like there's pent up demand that's coming back to the market, or is it just such an easy comparison off of a top 2012 we're seeing this growth. Is it -- I guess, if you look over a cycle, does it feel like you're growing better than you would be just with the easy comparison that you saw?

Paul D. Donahue

Analyst

I think, it's a little bit of both, Bret. But I would also tell you that our team has done a good job of capturing some new business up in that market as well. So it's a little bit of both, plus some new bids. Bret David Jordan - BB&T Capital Markets, Research Division: Okay. Great. And one housekeeping, your full year guidance does or does not include the second quarter $0.22 benefit?

Carol B. Yancey

Analyst

It includes it.

Operator

Operator

Your next question comes from Seth Basham with Wedbush.

Seth Basham - Wedbush Securities Inc., Research Division

Analyst · Wedbush.

Most of my questions have been answered but I have a couple of others. If you wouldn't mind parsing out the margins on the Auto business a little bit further. If I understand it correctly, gross margin was down slightly and SG&A margin was down slightly. As you look forward, do you expect that trend to persist if you maintain the same level of sales growth?

Carol B. Yancey

Analyst · Wedbush.

Seth, one is we don't specifically call out gross margins or SG&A by each of our segments. But in our commentary and what we did mention, on the Automotive side, their operating margin decrease was solely attributed to the gross margin impact. Their SG&A was actually slightly improved. So they're doing a very good job on the cost side. So again, if we can work through these gross margin pressures and we're working very hard on that and we looked to the year-to-date number again being up 10 basis points, again, we're doing a pretty good job in the SG&A area. So that wasn't an issue there. Our long-term margin outlook for all of our businesses is 8%, 8.5%. So we're really pleased to see Automotive where they are right now.

Seth Basham - Wedbush Securities Inc., Research Division

Analyst · Wedbush.

Got you. Okay. That's helpful. And on the DIY side, in the Auto segment, with the slowdown at the end of the quarter and now the government shutdown over, would you expect a rebound? Is there any pent-up demand that will come back? Or are those sales lost for good?

Thomas C. Gallagher

Analyst · Wedbush.

I think those sales are probably gone. If you look at the history of the DIY business across the industry, it's been under pressure for a number of quarters. And I think that's partly attributable to the fact that do-it-for-me is going to grow at a faster rate for quite some time than the do-it-yourself will be. But Paul mentioned, we were a little bit encouraged actually by what we saw in July and August, and felt that maybe we were going to have a bit better quarter than the way it turned out. But we did, in fact, see a dropoff in September, and most of that dropoff happened late in the month. But if there's any encouraging information in there, it's that the basket size was actually up a little bit. But it was the ticket count that was off for the traffic in the stores. We'll have to see if it reverts back to the more normal pattern. We did see improved ticket count in July and August, but we gave it all back in September.

Seth Basham - Wedbush Securities Inc., Research Division

Analyst · Wedbush.

Got you. And can you give any more color on the initiatives you're undertaking within the Auto segments to grow the commercial business beyond major accounts and NAPA AutoCare?

Thomas C. Gallagher

Analyst · Wedbush.

No, they would be the 2 and we would not want to go any further than that on the call.

Seth Basham - Wedbush Securities Inc., Research Division

Analyst · Wedbush.

Fair enough. Last question on the Industrial side. Looking at the trends you're seeing, the OEM manufacturer customer base. Are those trends sort of stabilizing at low level, so that we'll see no impact on a year-over-year basis going forward? Or do you expect incremental headwinds on a year-over-year basis going forward?

Thomas C. Gallagher

Analyst · Wedbush.

They have -- they do appear to be stabilizing, albeit at a lower level. Whether or not we see some growth off of the current levels over the next quarter or 2, I don't have a feel for. But just because of the magnitude of the dropoff that we've experienced, we don't see that being the headwind that it has been for the last 4 quarters.

Operator

Operator

Our final question comes from Brent Rakers with Wunderlich Securities.

Brent D. Rakers - Wunderlich Securities Inc., Research Division

Analyst

Tom, I was hoping to follow-up on the comments you made within Industrial about the difference in OEM and MRO performance being about 300 basis points this quarter. Could you maybe take us back to the last 2 or 3 quarters as well and maybe talk to what the disconnect in performance was in these previous quarters as well?

Thomas C. Gallagher

Analyst

It's actually 3% on a year-to-date basis, not one quarter specific. That's what the impact has been over the 9 months.

Brent D. Rakers - Wunderlich Securities Inc., Research Division

Analyst

Okay. And Tom, I am reading that correctly. That is not specific to the specific verticals but it actually relates to the entirety of your OEM portion of that business?

Thomas C. Gallagher

Analyst

No. It relates to the decreases we've seen with customers in the oil and gas and mining and resource sectors.

Brent D. Rakers - Wunderlich Securities Inc., Research Division

Analyst

Great. Okay. And then, just one last point of clarification. I think, in maybe your opening comments or maybe in response to one of the other questions, you talked about encouraging signs in Industrial and Electrical. Is there anything beyond, I think, the earlier question was asked about an acquisition that's on the Electrical side and then the comps, are there other signs that are encouraging to you besides those?

Thomas C. Gallagher

Analyst

Well, I'll give you one other data point and we track what we call our project work in the Industrial business. And we were encouraged in that the amount of project work that we've got has held steady from Q2 to Q3, which we think is a little bit of a positive. Part of the offset to that, though, is while we haven't seen any decline in the pending project work, we have seen some of these projects be pushed out. Our expectation is that they will start to flow through, some in Q4, some in Q1. But until we actually get the order and get the release, we can't be absolutely certain. But we are somewhat encouraged by the fact that we didn't see any dropoff. And these are projects that are going to be used to expand capacity within plants or improved productivity within plants. So there's somewhat of an indicator, we think, of the plants' willingness to make some capital expenditures and to continue to invest back into their businesses for future growth.

Carol B. Yancey

Analyst

Well, we thank you for joining us on our call today and we look forward to talking to you at our fourth quarter and yearend results. Thank you.

Operator

Operator

This does conclude today's conference call. You may now disconnect.