David Mangum
Analyst · Jason Kupferberg of Jefferies & Company
Yes. Jason, David here. Again, I would point you back to the opening comments when Jeff, Bob and I we're talking about the go-to-market and the cultures. The beauty of the transaction from our perspective, and it became increasingly apparent the more work we did, was the lack of overlap across these channels. If you look around our channels in the United States, we obviously have our OpenEdge business, we discussed that earlier, that's our integrated payments business with no overlap really whatsoever in terms of the verticals pursued by the technology enabled businesses that Heartland has. More specifically, just to be really clear about that one, less than 5% of our OpenEdge volume comes from the combined verticals that Heartland serves so well, hospitality, quick service restaurant, fine dining, dining, education. So really, terrific opportunity actually to add and make 1 and 1 equals 3 between those technology enabled businesses. When you look at the agent sales force, we want to retain that culture, the unique nature of it. We're absolutely convinced that, that's what drives the growth you see so impressively in Heartland's results, particularly in the last 2, 3 years, it's been an amazing progress that Bob has talked about in our call, as well, the last call he had at Heartland Payment. If you look around the rest of our United States channels, we don't intend to fundamentally change anything. We have ISO partners, where we're still a core part of one of our channels. They are not obviously our sole strategy going forward, as you've known and watched us execute the last 3 years or so. But for our ISO partners, the competitive dynamic of this industry don't change at all. So I think solid news for them. And the more tools we absorb from the combined companies, for example, boarding from Heartland Payment, those tools will be made available to our ISO partners. When you look at our direct sales channels in the United States, there, we have sales folks who work with the discrete bank partners. We tend to operate a little upmarket of the core Heartland market, and so those folks are in very good shape going forward as well. Again, more tools and products for those folks to sell, just as we'll provide more tools and products to the Heartland sales professionals to be able to sell from the combined companies. So to use the phrase Cameron used earlier, when we combine the best of both of these businesses, we have real opportunities in every channel we serve in the United States without creating messy channel conflict that you might be worried about on that question.