Ladies and gentlemen, thank you for standing by, and welcome to the Global Payments First Quarter 2020 Earnings Call. At this time, all participants are in a listen-only mode. Later, we’ll open the lines for question-and-answers. [Operator Instructions] As a reminder, today’s conference will be recorded. At this time, I would like to turn the conference over to your host, Senior Vice President, Investor Relations, Winnie Smith. Please go ahead.

Good morning, and welcome to Global Payments first quarter 2020 conference call. Before we Before we begin, I’d like to remind you that some of the comments made by management during today’s conference call contain forward-looking statements about expected operating and financial results. These statements are subject to risks, uncertainties and other factors, including the impact of COVID-19 and economic conditions on our future operations that could cause actual results to differ materially from our expectations. Certain risk factors inherent in our business are set forth in filings with the SEC, including our most recent 10-K and subsequent filings. We caution you not to place undue reliance on these statements. Forward-looking statements during this call speak only as of the date of this call, and we undertake no obligation to update them. Some of the comments may refer to non-GAAP financial measures, such as adjusted net revenue, adjusted operating margin and adjusted earnings per share, which we believe are more reflective of our ongoing performance. For a full reconciliation of these and other non-GAAP financial measures to the most comparable GAAP measure in accordance with SEC regulations, please see our press release furnished as an exhibit to our Form 8-K filed this morning and our trended financial highlights, both of which are available in the Investor Relations area of our website at www.globalpaymentsinc.com. Joining me on the call are Jeff Sloan, CEO; Cameron Bready, President and COO; and Paul Todd, Senior Executive Vice President and CFO. Now I’ll turn the call over to Jeff.

Thanks, Winnie. We entered 2020 with our business as healthy as it has ever been during my tenure at Global Payments. And our performance in the first quarter prior to the impact of COVID-19 reflected that strength, the soundness of our strategy and the consistency of our execution. We believe that these underlying trends will position Global Payments to resume its track record of market-leading growth when the worldwide economy inevitably returns. The company’s results in January, February and through the first two weeks of March exceeded our internal expectations, excluding the impact from COVID-19 in our Asia Pacific region. However, starting in mid-March, the virus began to impact the company’s results significantly in North America and Europe as governments took actions to encourage social distancing and implement shelter-in-place directives. The deterioration accelerated toward the end of March as the number of countries and localities adopting restrictive measures meaningfully increased. Notwithstanding the impact of the virus, we were successful in winning meaningful new business in the first quarter. These competitive takeaways highlight that the underlying strength of our pure-play payments model is being recognized by some of the most complex and sophisticated customers. They also provide us with continued confidence in further sustained share gains as the partner of choice at scale for cutting-edge companies. First, we are delighted to announce that Truist Financial Corporation has selected Global Payments to be its provider of issuer processing services for its combined businesses. Truist is the sixth largest commercial bank in the United States serving approximately 12 million consumer households and a full range of business clients with leading market share in many of the most attractive high-growth markets in the country. Importantly, Truist has a bold vision to meaningfully increase investment in innovative technology and to create distinctive client experiences. Truist’s…

Thanks, Jeff, and good morning, everyone. I would also like to express my sincere appreciation to all of our team members who have provided exemplary support to our customers during this challenging time. As Jeff mentioned, even with the vast majority of our nearly 24,000 team members worldwide working from home since mid-March, our business has continued to operate seamlessly. For the relatively few team members whose job function requires them to be in one of our offices, we have implemented appropriate social distancing practices, made antibacterial hand sanitizers, masks widely available and increased the frequency of cleaning of key areas. Throughout this crisis, we have continued to put the health and well-being of our team members first while also supporting our customers and safeguarding our business. Over the past several years, we have made significant investments in modernizing the operating environments and technology that support day-to-day execution in our business. The largely cloud-based systems and collaboration tools we use globally facilitated a smooth transition of our operations to business continuity mode with significant utilization of work-from-home arrangements. This has allowed us to sustain outstanding service to our customers while also enabling continued strong execution of our pure-play payment strategy as evidenced by the significant new wins in the quarter. In our Merchant Solutions business, Global Payments Integrated is off to a record start to the year in terms of new partner wins and is already seeing benefits of our merger with TSYS. We recently signed a new partnership agreement with a large multinational software provider based on our ability to deliver the Genius POS solution together with our best-in-class ecosystem while also enabling its customers to support electronic tips by the Netspend card – PayCard product. Global Payments was uniquely positioned to provide this comprehensive solution, which reflects the…

Thanks, Cameron. I want to reiterate how pleased we are with the way in which our team members have responded during this crucial time to ensure business continuity, deliver the highest standard of support and execution for our customers and allow for us to achieve strong financial performance. For the first quarter, total company adjusted net revenue was $1.73 billion, reflecting growth of 108% over 2019 and ahead of our preliminary expectations on April 6. On a combined basis, our revenue increased slightly from the prior year, including a roughly 50 basis point headwind from the impact of negative foreign currency exchange rates. Adjusted operating margins expanded an impressive 300 basis points to 39% for the quarter and well above the 250 basis point annual expansion target we mentioned on our last call. As a result, we were able to deliver strong adjusted earnings per share growth of 18% to $1.58, which also includes a roughly 100 basis point impact from adverse foreign currency exchange rate movements. This first quarter bottom line performance was better than anticipated when we previewed our first quarter on April 6. Notably, from the start of the quarter through the first two weeks of March, our performance was exceeding our growth expectations compared to last year, excluding the impact of the virus we were already experiencing in the Asia Pacific region. Our Merchant Solutions business drove the outperformance while results for our issuer and business consumer segments were tracking relatively in line with our expectations through that period. However, in the second half of March, the spread of COVID-19 began to impact our results meaningfully in North America and Europe in addition to Asia Pacific. As Jeff and Cameron both mentioned, it was a dynamic quarter for all of our businesses, and I want to…

Thanks, Paul. Our recent significant wins highlight the wisdom of our partnership with TSYS and the strength of our combined business. We have already taken and will continue to take actions to best position our company for success as the worldwide economy returns to growth. In the interim, we are fortunate to be confronting this crisis from a position of strength. The competitive landscape will no doubt change as a result of this crisis, and we believe that we will capitalize on those changes and continue to gain share organically and through further consolidation. We believe that the virus will continue to accelerate the ongoing shift towards further digitization of payments and the movement toward online commerce globally. We are also grateful for our market-leading position in software across multiple vertical markets, highlighting the diversity of our business banks. We believe that we will continue to be the beneficiary of trends that will be further catalyzed by COVID-19. While we are not immune to the current economic climate, we are as well positioned as we have ever been with a balanced portfolio in payments and vertical market software at scale. We expect our strategy of leading with software owned and partner with an emphasis on premier omni-channel solutions in the most attractive markets will serve us well into the future. Winnie?

Before we begin our question-and-answer session, I’d like to ask everyone to limit their questions to one with one follow-up to accommodate everyone in the queue. Thank you. Operator, we will now go to questions.

Thank you. [Operator Instructions] Our first question comes from Bryan Keane of Deutsche Bank. Your line is open.

Hi, guys. Good morning. Just thinking about the adjusted operating margin as we go into the second quarter, how should we think about modeling given that it’s likely the second quarter will be hopefully the bottom of the impact or will be the worst of the impact in the second quarter? And with that, thinking about the $400 million of additional cost saves, where is that coming from exactly? And is that sustainable post the COVID-19 impact after we get a year out? Thanks.

Yes. So Bryan, this is Paul. As it relates to the margin, I’d say a couple of things. One, obviously, we’re very pleased to have the margin expansion at the 300 basis point level that we had in Q1. So that kind of gives you a run rate of where we were at from a total quarter standpoint. The second thing I’d point to is these additional cost takeouts. And if you kind of look at that on a year-over-year basis, you could see that that’s roughly about 6.5% or so if you took that 100 million per quarter and clip those in the quarters, that would kind of give you the first addition there that you would make on what we would do on the margin side. And then last, as you just kind of make your assumptions as it relates to what volume would do from a revenue side and kind of the incremental kind of cost there, you could just try to take those margins and kind of play through the various businesses. And that would give you kind of the margin picture you were looking for. You are right in the sense that 2Q, particularly in light of the recovery in volumes that we’re seeing, would be the trough from a margin standpoint. But we certainly are moving into this quarter here in a very strong position with the cost initiatives that we already have in place.

And I’d say, on your second question, Bryan, about the $400 million and the – how it looks going forward, I would say probably about half that, call it, about $200 million, I would say our permanent ongoing reductions. The other $200 million are really things that we’ve done like salary reductions and everything else in light of the virus. Having said that, though, if we were to face a situation where things didn’t continue to improve, obviously, we would do other things to get back to the $400 million in the first place. So I believe at the end of the day, it’s going to depend on what we see. As Paul mentioned, we continue to see stabilization and improvement in the volumes. But if we don’t continue to see that, then I’m confident that we’ll take other actions to return to the $400 million in the first place.

Got it. And just as a quick follow-up. Can you talk a little bit, Jeff, maybe about the health of the base? Do you expect bankruptcies to rise? And how much do you think the PPP program will help?

Yes. I’ll start then I’ll ask Cameron to join in, of course, as well. So I would say that we’ve already seen stabilization in April. As we mentioned in the press release and Paul commented on and we’ve seen kind of continuing improvement by week really throughout April into early May. So I think the answer is, we like the trends that we’re seeing in terms of improvement. It’s kind of too early to say really what the permanent impact is going to be. But we have seen through the end of April and early May continuing improvement, and that’s obviously very good to see. As we also said in our prepared comments, Bryan, in those markets that were a bit ahead of the United States like in Continental Europe, for example, that have reopened earlier than some of the states in the United States, we’ve seen pretty significant improvement in those markets as well. So while I’d say it’s too early to tell what the long-term impact really is, we do like the sequential improvement that we’ve been experiencing.

Yes. Bryan, it’s Cameron. The only thing I would add to that is although our business skews towards SMB sort of globally, it’s not really micro merchant. So our average merchant processing volume is pretty healthy. As we’ve talked about historically, somewhere in that $0.5 billion a year – or excuse me, $0.5 million a year range or above. So if you look at the overall health of the portfolio, I think we’ll be generally in a pretty good place overall given the nature of the businesses that we typically serve around the globe size-wise.

Got it. Thanks and stay healthy.

Thanks, Bryan.

Thanks, Bryan.

Thank you. Our next question comes from David Togut of Evercore ISI. Your line is open.

Thank you, good morning. Glad to hear your voice as glad you’re all well. Just to start off, could you help dimension the revenue you expect from the Truist contract and associated timing? And then I’ll just ask my follow-up upfront on capital allocation priorities. Jeff, at the time you announced the TSYS acquisition, you focused on the fact that it was all equity because you wanted to keep a strong balance sheet. How are you thinking about deploying capital in this environment when seller expectations are likely coming down?

Yes. David, it’s Jeff. I’ll start on both those questions. And of course, I’ll ask Paul to comment, too. So what I’d say about Truist in terms of timing is we expect that a conversion will happen toward the tail end of 2021, and then we have some kind of a full launch early in 2022. So that’s the timing on Truist. We are not going to publicly comment on the revenue or the size of it. But what I would say, as we said in our prepared comments this morning, is it’s the sixth largest commercial bank in the United States with 12 million consumer households in many businesses. So obviously, a top six banks in the U.S. is a pretty big deal. Obviously, we have more to say on that as we get further down the path, and it’s more appropriate to comment on beyond what we’ve said today. As it relates to capital allocation, I think Paul said it well in his prepared remarks, we’re 2.45 today times net levered. We generated substantial free cash flow in the month of March, just to pick one recent example. And we did $400 million adjusted, as Paul said, in the first quarter. So we feel very good about our capital position. So I think our TSYS at the time of the merger that you just restated I think is completely accurate. What we’re really looking for is really just some stability in the capital markets and the economic environments globally. But our priorities haven’t changed. Our first priority is to reinvest in the business primarily through M&A. And if we don’t find attractive opportunities there to return that capital to our shareholders as we, by the way, continue to do in December, January, February up until early March, our pipeline remains very full, to your point. We think this is a great time to be opportunistic. But we do want to make sure that we’re continuing to see the benefits of stabilization and return to normalization that we’ve seen over the last couple of weeks, obviously, before we make any kind of final decisions. Paul, you want to add anything?

Yes. The only thing I would add, David, is the Truist win, obviously, is huge. We talked for several quarters now around the robust pipeline in issuing. And this is just another market test around the superiority of our platform and the success that we’ve had in winning those kind of pipeline opportunities. And so I think that’s point one. The second point on capital allocation. The only thing I would just add is none of the priorities on capital allocation has changed. And so obviously, what we’re doing from a dividend standpoint, we are – we have built up a little bit more cash. As I commented in my prepared remarks, but no change on the capital priority standpoint.

I want to add to what Paul said, David, because it’s important, it was in our prepared remarks, I want to point it out. So we also think our agreement with Scotiabank was really important, one of the last remaining banks in Canada that was on an in-sourced model basis. We did have other business with Scotiabank in markets like Latin America, but we did not. They did it around – in Canada. I want to point out how important that is and what a great win that was, back to Paul’s point, about backlog in issuing for our teams.

Understood. Thank you so much.

Thanks, David.

Thank you. Our next question comes from Andrew Jeffrey of SunTrust. Your line is open.

Hi, thanks. Good morning all. I appreciate to taking the question. I wanted to follow up or maybe, Jeff, ask you to elaborate a little bit on Bryan’s question about sort of the health of the installed base and churn. We’ve been thinking a lot about the creation of new businesses and especially in restaurants on the other side of this cycle. And I wonder if you could characterize Global’s tradition to win a disproportionate amount of new share. It sounds like you’re kind of already doing that, but I wonder about your positioning and how you frame it up versus some of the disruptors out there that are offering full stack software suites and so forth?

Yes. I’m going to start, Andrew, and ask Cameron to jump in. And we spent a lot of time in our prepared remarks talking about the wins at Xenial that we’re very proud of this quarter. So I would say, let me just start first with the enterprise QSR business. As we said in our prepared remarks, with the additional Xenial wins, we also had a number of wins with our omni solutions and omni – for better or worse, it’s the same name we’re using at Xenial that we’re using for our omni-channel businesses, which is to say it’s online ordering, and we have integrations with all delivery services that you would imagine that we do. And those businesses, I think I said, were 50% up sequentially. And I’ll tell you that in the first quarter, including through March, of course, and by the way, also into April, our Xenial businesses were right on budget. So forget about the virus for a second. Those businesses are really hardware, software, selling technology-based. And unlike what you’ve seen from some of our competitors that are laying off substantial people in the enterprise QSR level, I just told you that our businesses were on budget at Xenial in the first quarter, and that continued through the month of April. So obviously, I think as it relates to where the enterprise business is, it’s in an incredibly healthy place, and we’re very proud of it. And I think the list of customers testifies to how strong that business is in its point of competitive differentiation. Cameron, you want to talk a little bit about some of our other businesses away from enterprise QSR?

Yes. I’d be happy to. I think we’re seeing the same level of success, Bryan, as you go into the mid-market and to the small end of the restaurant space as well, largely because, again, we compete on the basis of technology, not really competing on the basis of price. And to Jeff’s point, our ability to enable our restaurant customers, particularly the mid-market customers and former customers, to move to online order acceptance for delivery and take out quickly on the heels of the pandemic starting to spread here in the U.S. market, I think I mentioned in my prepared remarks, we had 1,800 new restaurant customers on our online ordering platform, which in the Heartland channel has the same integrations that Jeff described with the major five delivery services in the U.S. market. So we’re actually seeing relatively good performance in our restaurant business overall, particularly if you compare it to the overall trends in the restaurant business in the market. I’ve seen market data around restaurants, in aggregate, including QSR mid-market and small kind of being down in the 50%, 60% range from a volume standpoint. We’re not seeing anything near that as it relates to the health of our restaurant business from a revenue matter. So I think we feel very good about how we’re positioned in that space. To Jeff’s point, the competitive landscape is shifting throughout this pandemic environment. And I think when we get to the other side of that, you’re going to continue to see us grow our position and grow market share with a very healthy restaurant business. Again, that’s leading with technology. And I think that’s the important differentiator for our business versus a number of the other competitors we face.

And I think Cameron is exactly right, Andrew. This is an area, as referred to our remarks, where I really think we’re going to pick up incremental share. I think our products are fantastic. As I said last quarter, we invested $50 million, 5-0 million, of capital in Xenial to bring it into production and commercialization. It’s there today. We expect to have thousands of locations up and running. We have many day that by the end of this quarter, we really couldn’t be more pleased. And I do think if you look at some of the fintechs or small private companies that raised a lot of capital over the last couple of years in that space, they have already announced massive layoffs and weren’t profitable in the first place in a good economic environment, that’s kind of what we were referring to in our prepared remarks when we talked about gaining share coming through the crisis.

Okay. That’s really helpful color. And as a follow-up, the Truist win’s a nice one, obviously near and dear to my heart. Congratulations. Is that – would you characterize that as an event-specific win given the merger? Or do you think it signals more of a trend for banks to be reconsidering their issuing tech platforms broadly.

Well, listen, I think at the end of the day, I think Truist said this at the time of their merger, the scale required for technology investing, whether you’re a financial services company or a fintech start or whatever it is, that bar is only going up. So I think the idea of trying to find the best in-market provider for all these things, which we believe and hope and this also validates that we are, I don’t think the idea is going away. I think the idea is really gaining steam on the technology side. So I think this is a continuation of the trend. Go back to what I said to David in a minute ago, look at Scotiabank. So Scotiabank in Canada, as I mentioned, had insourced their business for many years on the consumer and commercial side that was a very significant win for a business. And here is somebody who insource Truist that is already outsourced. But here’s somebody who insource who decided to go outsource is probably one of the last remaining large Canadian financial institutions to do that. As Paul said, our pipeline is very full, and it’s full in the mix of things kind of globally. So I do think you’ll see ongoing outsourcing as the scale and technology required to compete effectively when that business goes up. We’ll be making more announcements probably in our second quarter call in July and August about the investments we’re making in cloud-based technology on – in our issuer business and I think that will just give you a taste as to what the complexity is and what the value is for providing market-leading solutions to the most complicated customers.

Thank you.

Thanks, Andrew.

Thank you. Our next question comes from comes from Ramsey El-Assal. Your line is open.

Hi, guys. And thanks for taking my question. You had a really impressive quarter from a business development perspective. Obviously, you announced tons of new wins across the business. But in the context of the virus, have you had to adjust your sales process and is sales productivity being impacted kind of for the next couple of quarters in terms of having to move to a more virtual model? And just sort of as a follow-on question, in terms of rolling out the deals you signed, are there extended time lines? Is there any change in terms of the typical cadence of signing something and actually getting it to market?

Hey, Ramsey, good morning. It’s Cameron. I’ll start maybe on the first side, and I’ll talk a little bit specifically about merchant. As you know, the sales cycle there is a little bit shorter than obviously in the issuing business. So it’s probably the one that’s most relevant to the question you’re asking. I would say, naturally, as you would expect, with our sales professionals working from home, with a lot of businesses closed or at least operating in a reduced environment during the pandemic, certainly, sales productivity has been impacted. What I would tell you is, overall, we’ve really been very pleased. And I would say even somewhat surprised with the level of productivity we’ve been able to achieve notwithstanding the pandemic. In our integrated business, I would say, new sales are running at about 80% of plan. In the last half of March and for the month of April in our relationship-led business, we’re somewhere in the 60% to 70% range of plan. So obviously, a little bit of an impact relative to what our budget expectations would have been. But I would say, quite frankly, very strong performance in the overall sales channels in all of our business throughout the pandemic. It’s amazing how resilient and adaptable our team members are who are on the frontline of sales every single day. They’re finding new ways to sell. We’re obviously emphasizing products that are most in-demand in the market that we’re in today, including, of course, in AdvancedMD telemedicine where our bookings were up 35% year-over-year in the first quarter. They were up 64% in April. So we are finding ways to win. We are finding ways to sell. We are keeping the business momentum going as best we can through this challenging environment. And I’d say we’ve been delighted with the success we’ve been able to have. I would say new sales across-the-board is one of the highlights that I would certainly want to focus on for our first quarter performance notwithstanding, obviously, the pandemic impacts. And I think that trend has continued in April, obviously, relative to what reasonable expectations would be in this environment.

I’ll add to what Cameron said before I go into the time line special, Ramsey, that just in our general payments business, only 3% to 5% of revenue in a given year is what is sold in that year and recognized in that year. So I think you have to keep it in perspective, most of what we’re selling has relatively little economic impact in that year and instead it carries over, obviously, into the following year. As it relates to extended time lines, it just depends on the business. Clearly, the Truist decision, the Scotiabank decision and issuer, those I don’t expect to be impacted. Truist has goals coming out of its merger. And this time line is that competitive takeaway started well before the virus. That time line has not changed in terms of what their goals are. I’d say the same thing on Scotiabank. There are businesses though, of course, as Cameron mentioned, like enterprise QSR, certainly our plans heading into this year, we probably would have sold a lot more hardware, software and equipment this year. And my guess is a lot of the 26,000 franchisees of our restaurant brands international, just to pick one, my guess is some of those will be deferred as people are just uncertain about the economic environment. And that goes a little bit that obviously dovetails with what Cameron just said about what the new sales impact is. You kind of sold it, but they’re going to wait a little bit on CapEx spending just to make sure that the environment is stable. Conversely, though, you have businesses like our omni product in Xenial and our Xenial point-of-sale product where the demand is high enough for online ordering where that’s zooming ahead, which is why Cameron said, well in excess of what we assume. So undoubtedly, there’ll be some impact, but it’s really a tale of the vertical market and the geography that you’re talking about.

That’s super helpful. And then a quick follow-up along similar lines is on revenue synergies, on merger revenue synergies and just how you’ve had to kind of think through the realization of merger synergies in a climate where in some parts of your business volumes and to some limited degree, sales productivity and things like that are impacted. Has there been any type of reframing internally in terms of how you recognize the same synergies? It’s super impressive that you kept the number regardless, but just curious if the virus has had any impact on the timing cadence pace or style of revenue synergy realization here.

No. Ramsey, it’s Cameron. I’ll touch on that. I’ll ask Paul to jump in if he adds anything to add as well. I would say, by and large, the revenue synergy expectations we had in the 2020 budget weren’t that significant to begin with. I would say the tactical synergies that we are working to execute against in the near term, things like selling Vital through the Heartland channel, cross-selling payroll into the legacy TSYS business, cross-selling our analytics and customer engagement platform into the legacy TSYS business, all of those initiatives remain very much on track. As I mentioned in my prepared comments, we did roll out Vital into the Heartland channel in the first quarter, just as we said we would do. We’re bringing it to Canada on an earlier timeframe than we had originally anticipated. Now the second quarter versus the third quarter, a lot of the investments we continue to make in the business, notwithstanding the pandemic environment are really geared towards ensuring that we can cross-sell and deliver products across the distribution channels we operate, both in the U.S. market as well as internationally as well, which will yield future revenue synergies that are part of the plan. And then I would say the discussions that really, we believe, will be important to achieving the longer-term expectations, $125 million over the three-year time frame, all of those continue. The transaction optimization initiatives that we have and are pursuing with a number of our large partners outside of the U.S., those continue to progress notwithstanding the environment we’re operating in. Opportunities to cross-sell our issuing platform into our existing acquiring customer and partner base outside of the U.S. and vice versa, those conversations continue to persist as well. So I think sitting here today, the conclusion is we remain highly confident in our ability to achieve at least $125 million of revenue synergies within the three-year time frame we set out when we announced the merger last year. And I would say, importantly, we gain confidence every single day in – as it relates to the momentum we can build by collaborating and leveraging the broad base of products and capabilities that we have by virtue of the merger. I think the OpenEdge– excuse me, Global Payment Integrated example we gave in the prepared remarks as it relates to our ability to combine Cayan with the OpenEdge platform and Netspend to win a significantly large international, multinational software partner in that channel, that just gives you a flavor for the types of capabilities that we have today that really have come out of the merger.

That’s terrific. Thank you so much for answering my questions.

Thank you.

Thank you. Our next question comes from Darrin Peller of Wolfe Research. Your line is open.

Hey, thanks. Glad to hear you’re doing okay. Look, I mean I guess when we think about looking through the second quarter and 2020, to some degree, even now, given a lot of folks are doing that, I think. You do sound like structurally, you’re going to potentially come out on the other side of this stronger given the wins you’re having in the omni-channel capabilities. Can you, Jeff and Cameron, maybe just revisit the types of revenue you have that you think are resilient in what we would call a normal recessionary environment? Not today, but what type of revenue do you think you have that actually is more – what percentage is either software-centric or defensive in some ways just because I think it’s very different in a normal – even a tough downturn than today. And how – like how would you think you guys would perform on revenues versus that environment, let’s say, versus what you would have thought pre-COVID-19?

Yes. Darrin, I’ll start. I may have said this when we were together last time in terms of what a normal environment would look like. Obviously, we’re not in a normal environment today. So let’s just start with our software businesses. And by that, I really want to start with issuer first. So our issuer business, I think what we said and Paul can obviously provide additional color here, but if you go back to the last recession and if you – in 2008 and 2009, and if you exclude those financial institutions that went out of business, so they don’t – didn’t exist thereafter, our issuer business grew through the last recessionary environment. So if our long-term target is mid-single digits, let’s just call it 5%, to pick a round number, I would say 2% to 3% growth. So kind of call it 2.5% is what I would expect from issuer growth in a normal recessionary environment, which is what Paul saw, I believe, in 2008 and 2009. Business and Consumer, we really haven’t had either company, TSYS or Global, going back to the recession. I do understand that Netspend did grow substantially through the last recession. But as you know, that market and that environment, obviously, today has changed. And in fact, as we said in our prepared comments, that business is doing very well in April, as you would imagine, with $1.2 billion of stimulus funds being used on groceries and pharmacies and essentials being used in April. That is going – that produced a very big number for that business label, right? So obviously, it’s not a normal environment is the plan we’re trying to make for that business. So it’s kind of harder to say on Netspend. So between issuer and Netspend, you’re talking about…

Yes. I think it’s helpful to revisit that. Just one quick follow-up we’re getting from clients is just when we think about April, I know you guys said it’s slightly better or it’s shown an inflection, obviously, and some improvements. I mean, is there any data points you can give us in terms of second half March specific growth rates versus, let’s call it, the last week of April growth rates in each of the key segments of your business? And then we’ll just leave it there. Thanks, guys.

Yes. Absolutely. Darrin, it’s Cameron. I’ll jump in on that, and I’ll ask Paul maybe to provide a little bit more color around some of the specifics. Maybe I’ll start in jumping off from Jeff’s earlier commentary. If you look at our issuer business and our consumer business, which is about third of our overall business, I think we’ve generally seen those businesses roughly around flat to maybe down slightly in the current environment. Our issuer business is largely bundled pricing. We obviously do have some revenues that are exposed to transaction volumes. But by and large, that business is a pretty resilient business. And I think we saw that play out largely over the course of late March and the month of April as well. Same thing on the business and consumer segment. We’re seeing that business benefit from the stimulus spending. It is a debit-oriented business. Debit skews towards consumer non-discretionary. Obviously, that provides benefits for our business and consumer segment. So again, when you put that together with issuer, the combined 35% of the company coming out of those two segments, really, by and large, is going to be around sort of flattish, which I think is a very, very good sign for the overall health of the business and I think it speaks to the resiliency of the overall model we have. Now pivoting over to the merchant business, and I was pleased to see that Visa and Mastercard was able to put out some market data last week because I think that provides a very good barometer for how the market is trending, and I think it creates a good backdrop for how we’re thinking about our own business performance. I would say our own data is trending very similarly to what you’re seeing coming…

Yes. And the only thing I would add on to that is, if you look at it from a margin standpoint, the cost actions that we took, we were on the front foot of this to move quickly as it relates to the cost actions. And if you even look at first quarter, the majority of the margin expansion came from our Issuer Solutions business, which also has a defensive aspect to it from a revenue standpoint. So as we go throughout the quarters, throughout the rest of this year, you’ll see margin expansion in issuer, you’ll see margin expansion in business and consumer. And we’re going to continue to kind of manage the margin, as Jeff said earlier around the dynamics of the recovery, but we’ve already laid out a very aggressive and implemented plan around margin expansion that positions us well for this environment.

Thank you. Our last question comes from Timothy Chiodo of Credit Suisse. Your line is now open.

Good morning. Thank you for taking my question. There seems to be an increasing emphasis on both e-com and omni, both in the near term and the long term, what are the themes thus far? I bring that up just in light of the recent Citi Global e-comm omni win that you had last fall, I believe it went live in December. Just wanted to see if you could maybe add some commentary, maybe not specific to that deal, if you can, great. If not, just in general, if there’s a pipeline of potentially other large banks that are now looking for a similar type partner on a global e-com and omni basis.

Yes. Tim, it’s Jeff. I’ll take a crack at that. So first of all, we’re delighted with our relationship with Citi. The U.S. and UK bins are live, those transactions are being piloted now and we’re very pleased with where we are. But if you take a step back for a second, we tried saying this in our prepared remarks, we’ve had a really good run in the first quarter and into April on e-comm omni. So the first thing I think I said in the prepared remarks is that was one of our best-performing business and up absolutely, I think, mid-single digits for the first quarter globally of 2020. That trend has continued into April. So worldwide ex T&E, and as Cameron said, only 2%, 3% of our company revenue-wise worldwide anywhere is in T&E. So we’re not really exposed there. But ex T&E, our e-comm omni business in April were up double digits, right around 10% for the month of April. So I think – and we gave a list in our prepared remarks, Cameron and I both did, of the wins that we’ve had in that business. So we’re really fortunate to be in the position we’re in. I think it’s showing in the first quarter, it’s showing in April. But importantly, I think as Visa and Mastercard called out and we did as well, I just think the virus and everything else is going to continue to shift toward further digitization of payments, further migration online. We gave a bunch of examples, Cameron and I did, in our prepared remarks about what’s going on with online ordering, digital wallets the rest. And while we’re not in the delivery business, we are integrated to all the delivery services. So I think you’re asking the right question. Those businesses have performed best for us in the first quarter and continue to perform that way worldwide into April.

Thank you very much.

Thanks a lot Tim.

Well, on behalf of Global Payments, thank you very much for joining us this morning. Stay healthy and safe and have a great day.

Ladies and gentlemen, thank you for joining. Have a great day.