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The Hackett Group, Inc. (HCKT) Q2 2008 Earnings Report, Transcript and Summary

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The Hackett Group, Inc. (HCKT)

Q2 2008 Earnings Call· Wed, Sep 24, 2008

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The Hackett Group, Inc. Q2 2008 Earnings Call Key Takeaways

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The Hackett Group, Inc. Q2 2008 Earnings Call Transcript

Operator

Operator

Welcome to The Hackett Group Second Quarter conference call. (Operator Instructions) Hosting tonight’s call is Ted Fernandez, Chairman and CEO, and Rob Ramirez, Chief Financial Officer.

Robert A. Ramirez

Management

Thank you for joining us to discuss The Hackett Group’s second quarter results. Speaking on the call today and here to answer your questions are Ted Fernandez, Chairman and CEO of The Hackett Group, and myself, Robert Ramirez, CFO. Our press announcement was released over the wires at 4:03 PM Eastern time. For a copy of the release, please visit our website at www.thehackettgroup.com. We will also place any additional financial or statistical data that’s been discussed in this call that is not contained in the release on the Investor Relations page of our website. Before we begin, I will like to remind you that in the following comments and in the Question and Answer Session, we will be making statements about expected future results which may be forward-looking statements for the purposes of the federal securities laws. These statements relate to our current expectations, estimates and projections and are not a guarantee of future performance. They involve risks, uncertainties and assumptions that are difficult to predict and which may not be accurate. Actual results may vary. These forward-looking statements should be considered only in conjunction with the detailed information, particularly the risk factors that are contained in our SEC filings. At this point, I would like to turn it over to Ted.

Ted A. Fernandez

Management

I’ll try to provide some overview and highlights in the quarter. I will then turn it back over to Rob, who will comment on our operating results, cash flow and also provide some commentary around outlook. It will then come back to me where I will make some market or strategic-related comments. And then we will open it up for Q&A. We’re delighted with the results we reported today, both revenue and EPS growth. But just to remind everyone, last December our shareholders approved the rebranding to The Hackett Group from Answerthink. And as I mentioned at that time, the rebranding is an indication of the level of transformation that our organization has undergone over the last several years. Nearly 70% of our revenues now emanate from our Hackett Group’s strategic advisor programs and services that compares for approximately 15% as we entered 2003. Our goal for 2008 have been to continue to grow Hackett, excluding Technology Solutions at north of 15% annually. We expect the growth to be led by our benchmarking and transformation business as well as the growth in Europe and other international markets, as we continue to take advantage of the vast market opportunity available to our global brand. I am happy to say that our goal remain unchanged even in a weakening macroeconomic backdrop. With a 15+% target growth rate for The Hackett Group and with our Technology Solutions revenues stabilizing, and in fact now expected to grow on a year over year basis in this upcoming quarter, we continue to see an opportunity to grow EPS and expand our EBITDA margin and cash flow in a meaningful way. By continuing to expand our market permission, leveraging our broader transformational benchmark at the entry point, along with the continuous relationship that comes from our Executive Advisory programs, we are continuing to create a truly unique business model. Our revenue growth has been driven by our improved ability to engage larger global clients more strategically. Additionally, we are just starting to tap into our Executive Advisory client base. In the quarter, we had approximately 10% of our Executive Advisory client base by another one of our offerings. We believe about a third of that group should be utilizing one or more of our offerings at any given time. So although advisor revenues only represent approximately 12% of our Hackett revenues, we believe this is a ready-made entry point to leverage the relationships more broadly. Before I comment about our profits for the remainder of 2008, let me comment further on our second quarter results. As you will recall at the beginning of last year, we introduced the transformational benchmark which has allowed us to sell our transformation, planning, design and implementation services along with our benchmark. As a result, we have experienced an increase in the average revenue per client as well as how we continue to better leverage our intellectual capital in pricing. This is evident in the 15% increase in revenue for Professional year on year. Along with the improved REL performance, these are the primary reasons for our increased growth and profitability since the beginning of 2007. During the quarter we also launched a new version of our benchmark that incorporates the working capital performance assessment. I mentioned that last quarter. I said these enhancements increased the overall value of our traditional Hackett benchmark as well as increases the leads we expect to provide to our REL working capital group. All of these efforts are still in its infancy stage. We believe this strategy holds great promise, relative to the REL long-term growth. Over the last two years, we increased our investment in both resources and infrastructure across France, Germany and the U.K. and we launched our alliance in the Nordic region. Those investments continue to pay off with year over year international growth of 40%. In my strategic overview, I will discuss our plans to further expand strategic alliance strategies to energy markets. One of the most encouraging signs of the quarter was the 14% sequential growth of our Technology Solutions group from Q1 to Q2, which was [inaudible] by improved operating results in our Hyperion and SAP practices. We are now expecting this group to be up on a year over year basis in Q3. This will be the first year over year improvement for this group since the first quarter of 2006. Activity in SAP has remained solid. Our Hyperion group activity has improved significantly and our Oracle group continues to perform lower-than-expected but is expected to show improvement in Q3. Without a doubt, some of the changes and investments we’ve made in this group, especially in leadership, have started to pay off. On the SG&A front, the cost reduction actions we took in early 2007 improved our SG&A leverage throughout 2007 but they are more evident when you look back on a year over year basis. We expect to continue to improve the leverage of SG&A throughout 2008 and this will be partially offset by increased investments in our associate development and training program and higher bonus compensation. Our second quarter results continue to demonstrate the potential of the organizational transformation we embarked on several years ago. We took a strong benchmarking capability and brand and we have developed it into a powerful, highly recognized global professional service brand with services that help clients improve organizational effectiveness globally. Let me know ask Rob to provide details on our operating results, cash flow and to also comment on outlook.

Robert A. Ramirez

Management

I plan to cover the following topics: An overview of our second quarter results, a breakdown of our second quarter revenue, an overview of the key operating statistics including significant cash flow activities during the quarter, and I will then conclude with a discussion on our guidance for the third quarter of 2008. For purposes of this call, and references to Hackett Group will specifically exclude Hackett Technology Solutions. Correspondingly, I will comment separately regarding the financial results of The Hackett Group, Hackett Technology Solutions and the total company. Additionally, please note that references to gross revenues in my discussion represent net revenues plus reimbursable expenses. First, I will discuss our second quarter 2008 results. We are pleased to report revenues that exceeded our quarterly guidance, which was gross revenues of $46-48 million and pro forma EPS is at the upper end of our quarterly guidance, which was $0.06-0.08 per dilute share. For the second quarter of 2008, total company revenue was $49.1 million, a year over year increase of 8% driven by increase in Hackett Group revenue of 23%. Our pro forma net income totaled $3.2 million or $0.08 per diluted share for the second quarter of 2008. Pro forma net income excludes non-cash stock compensation expense of $1.1 million, intangible asset amortization expense of $191,000 and assumed a normalized tax rate of 40%. Pro forma operating profit for the second quarter was $5.3 million or 11% of gross revenues. Excluding the [FX] benefits that we realized in the first quarter, our pro forma operating profit percentage improved 1.7% of Q1 to Q2 2008. Our GAAP net income totaled $4 million or $0.10 per diluted share. GAAP net income included tax expense in the quarter of $23,000. As of the end of the second quarter of 2008, the Company had approximately $59 million and $10 million of income tax loss carried forward to remaining in the U.S. and in foreign tax jurisdictions respectively. Breaking down second quarter revenue for 2008, revenue for The Hackett Group of $33.3 million, representing a year over year increase of 23%. Further breaking down The Hackett Group revenue, international revenue grew 40% and U.S. revenue grew 13%. We continued to see the number of engagements with large global clients increase, which is consistent with the permission of our global brand and expanding global delivery capabilities. International revenues, which are based with the contracting entity of domiciled, accounted for 40% of total Hackett Group revenues in the second quarter of 2008 as compared with 35% in the second quarter of 2007. The foreign currency translation impact on The Hackett Group’s revenue growth rate on a year over year basis was a favorable 2%. We continue to see healthy demand in pipeline activity in both the U.S. and international markets. As Ted has mentioned throughout 2007, the strategic changes that were made to emphasize our new transformational benchmarks and the realignment of a dedicated sales team to REL, as well as investments made in Europe and other international markets have all contributed to our improved performance. Our Hackett Technology Solutions group revenue totaled $15.8 million which represented a sequential increase of 14%. Key management changes in the second half of 2007 and investments in sales and marketing contributed to the strong sequential growth. Consistent with our guidance on a year over year basis, Hackett Technology Solutions’ revenue decreased by 14%. However, we expect that Hackett Technology Solutions to will grow both sequentially and on a year over year basis in Q3 of 2008. As Ted mentioned, we have not reported a year over year increase for Hackett Technology Solutions since Q1 of 2006. So, we are pleased to see that the investments that we have made having a positive impact on the results of this group. Our top ten clients represented approximately 29% of gross revenue in the second quarter of 2008, as compared to 20% in the same period of 2007. We continue to see the favorable impact of global transformational benchmarks and REL working capital engagement result in larger client relationships which are increasing our overall revenue per client. For the second quarter of 2008, one client represented 4% of revenues as compared to the second quarter of 2007, where one client represented 3% of revenue. I will now discuss some of our key operating statistics. Consultant headcount was 548 at the end of the second quarter of 2008 as compared to 536 at the end of the previous quarter. Higher Hackett Group headcount was offset by lower headcount in our Hackett Technology Solutions Group as we adjusted Hackett Technology Solutions staffing levels throughout 2007 to conform to market demand. Annualized revenue for Professional in The Hackett Group was $462,000 in the second quarter of 2008 as compared to $402,000 in the same period of 2007, an increase of 15%. Revenue for Professional was positively impacted in the quarter primarily from higher pricing to improve the leverage of our Best Practice content in new engagements. Through the Hackett Technology Solutions group, consultant utilization was 73% through the second quarter of 2008 as compared to 65% in the same period of last year. Our utilization target continues to be in excess of 70% for this business. Our hourly realized billing rate was $169 for the second quarter of 2008 as compared to $176 in the second quarter of 2007. This decrease was primarily due to increased utilization of our offshore [inaudible] resource capability. On a company-wide basis, our pro forma gross margin, which excludes stock compensation expense, was 40% of gross revenues in the second quarter of 2008, as compared to 37% in the same period of last year. Gross margin has continued to increase as the result of Hackett Group revenue growth, which carries a higher gross margin percentage. For those of you who utilize net revenue calculations, pro forma gross margin was 44% of net revenues for the second quarter of 2008 as compared to 42% in the same period of 2007. Hackett gross margin of net revenues was approximately 50% in Q2. As expected, pro forma SG&A, which excludes non-cash compensation and amortization of intangibles, was approximately $14 million or 29% of gross revenues, as compared to 31% in the second quarter of 2007. Our SG&A levels have benefited from cost containment initiatives that began in early 2007, partially offset by higher accrued bonuses that in the same period of this year. The Company’s cash balances, including marketable investments, of $3.5 million held Bank of America’s, Columbia strategic cash portfolio were $20.3 million at the end of the second quarter of 2008 compared to $25.3 million at the end of the first quarter of 2008. This decrease was primarily driven by the repurchase of 675,000 shares of the Company’s stock at an average cost of $4.39 for a total cost of approximately $3 million, as well as an additional $3 million that was paid for stock purchases that occurred at the end of Q1 but were settled and paid at the beginning of Q2. In addition, cash was unfavorably impacted by the timing of our U.S. payroll cycle and an increase in accounts receivables. The increase in accounts receivables was caused by our strong sequential revenue growth which was partially offset by a 1-day improvement in our DSOs. Our DSO at the end of the second quarter of 2008 was 65 days as compared to 66 days at the end of the first quarter of 2008 and as compared to 70 days for the second quarter of 2007. As we have previously mentioned, we believe the Company will continue to make improvements to its DSO in 2008. Subsequent to the end of the quarter, our Board of Directors authorized an additional increase to the Company’s share buyback program of $5 million. At this time, approximately $11.1 million remains available under the Company’s share repurchase program authorization. I would now like to discuss our guidance for the third quarter of 2008. For the total Company, we expect our revenues for the third quarter of 2008 to be in the range of $49-51 million. We expect Hackett Group revenues to be up approximately 12-16% on a year over year basis. On a sequential basis, Q3 is unfavorably impacted by lower available days as compared to Q2 as the result of traditional summer vacation impact, particularly European countries. Additionally, our European Knowledge Share Conference will be held in Q3 of this year as compared to Q4 in the previous fiscal year, which also reduces our Q3 available days. We expect pro forma diluted earnings per share in the third quarter of 2008 to be in the range of $0.08-0.10. This pro forma estimate excludes amortization expense and non-cash stock compensation expense and includes a normalized tax rate of 40%. Gross margins are expected to continue to improve on a year over year basis through the increase in Hackett Group revenues. Additionally, gross margins are expected to improve sequentially as we see the impact of decreasing payroll taxes in Q3. We expect pro forma SG&A levels, excluding the impact of foreign currency movements, to be approximately $15 million, primarily due to increased spending for our U.S. and Europe annual Knowledge Share training meetings planned for the upcoming quarter and higher accrued bonuses than in the same period of last year. We expect our cash balances, excluding the impact of any stock buyback activities, to be up consistent with our pro forma earnings guidance. At this point, I would like to turn it back over to Ted to review our market outlook and strategic priorities for the coming months.

Ted A. Fernandez

Management

Let me start by commenting on market demand. We continue to believe that the market demand for our services remains healthy across all markets that we serve. Geographically, we entered the year expecting that the U.S. economy was slow and therefore we would see lower discretionary spending impact our U.S. business. In Europe, we expected the demand to remain strong across the markets that we serve with perhaps some tampering in the very strong demand we experience in 2007. Nothing has changed for us. Clients are being more thoughtful about their discretionary spending but it appears that the cost reduction and cash flow improvement initiatives are receiving an increased focus and attention from our client base resulting in a net increase in overall demand. It is also worth noting that an increased number of our client base continues to be large global companies who are benefiting from the stronger overall global demand. Overall, we continue to see healthy demand in both U.S. and European markets. Given this activity, our prospects for strong EPS and EBITDA improvements in fiscal 2008 remain unchanged. With that demand overview as a backdrop, let me now comment on our strategic priorities for 2008. And let me start with revenue growth. We continue to believe that the opportunity to grow by increasing our revenue per client with our current offerings is significant. Specific to that opportunity, we continue to see a great opportunity to grow internationally and this means beyond Europe. We continue to see our brand strongly resonate with both prospective clients and associates outside the markets that we currently serve. We want to expand our alliance partner relationships and markets that we are not currently serving as a great way to expand our brand and offerings and drive incremental revenue growth. I previously noticed this strong performance from our European Nordic region alliance and would like to use the same strategy in other regions where possible. We recently signed an alliance agreement with an organization in South Korea that’ll give us our first exposure to that marketplace. We are also exploring expansion into other markets, primarily in the Asian region. Lastly, we continue to look for acquisitions that would enhance our intellectual capital and would strongly leverage our existing intellectual capital to grow. As we previously mentioned, our long-term goal is to be able to describe and predict an increasing percentage of our total revenues to clients who are continuously engaged with us to our Executive Advisory programs. At the end of the quarter, gross members counts approximately 790 while client counts approximated 240 on flat year on year annualized contract value. These membership in client counts reflect a new method to count members who have the opportunity to participate in more than one offering. As we previously mentioned, approximately 10% of our current advisory base also bought one of our other Hackett offerings during the quarter. In consistent of last quarter, several of those represented significant relationships for us. Given the success we’re having in leveraging our advisory entry point into broader relationships, we plan to increase the number of same associates, solely focused on’ advisor growth through the balance of the year and into 2009. As always, so we costume to stand and leverage our best practices and electoral capital. We’ve repeated said, “Our organization is this day because of the proprietary data that we captured through our benchmark and the applied knowledge that we have captured in our best practices, depository and tools that help clients implement a solution. A key element of our 2008 plan were changes to our product architecture which determines how we avail our intellectual capital to our clients. Our goal is to ensure that we’re not only expanding our content but to also ensure that we are being responsive to the client need. In other words, make sure that it’s available to them the way they would like to buy it or avail themselves to it. Our primary IT investment for the organization continues to be centered around improving the user interface, plug-and-play and reporting an analysis aspect of our benchmarking and other measurement tools. We believe we’re continuing to improve how we avail our clients to our intellectual capital. Most importantly, we’re doing so by expanding our relationships with those clients. And lastly, let me comment on talent management. As we continue to grow and fully recognize the potential of our business model. It has become increasingly evident that the only limit to our progress and opportunity will be our ability to attract, retain, develop and energize our associates. Our associates are passionate about our organization and we must ensure that we nurture this sediment. To this end we are in the process of developing a global talent management program that will ensure that we have an opportunity to excel across all of these dimensions. Our plans are to roll out the first phase of this talent management initiative this summer during our expanded U.S. and European Knowledge Share meeting, which are being attended by all of our marketing associates. We have and will continue to increase our investments in this very important area. In summary, the strategy we put in place a couple of years ago along with the changes that we affected in 2007 have been favorable to our growth and profitability. As I repeatedly say to our associates, the opportunity for our organization is truly boundless when you consider the power of our brand, our unique intellectual capital, along with our talented associates. We know we have an opportunity to build one of the most admired and valuable professional services organizations in the world. Let me close by thanking our associates for their contributions and their tireless efforts and congratulate them for the great progress that we continue to make. Let me now open it up for Q&A.

Operator

Operator

(Operator Instructions) Our first question comes from Bill Sutherland –Boenning & Scattergood, Inc.

William Sutherland

Analyst

A couple of things, you addressed the geographies which are apparently good across the board. Can you also kind of look at the demand picture from the perspective of verticals?

Ted A. Fernandez

Management

Well, as you know, we don’t go to market by industry vertical but we continue to see the greatest activity in the industries where business profits execution is most complex and that is normally in consumer and industrial product oriented companies. So, that continues to be the primary driver of our demand but we’re seeing it virtually across all of the other areas as well.

William Sutherland

Analyst

And the acquisition reference you made, Ted, I believe it was regarding new capability or new content.

Ted A. Fernandez

Management

Well, I spent a significant amount of my time scouring Europe for companies that go to market with unique intellectual capital. I will tell you they’re not easy to find. I still spend quite a bit of time doing that as I did this quarter. So, we’ll continue to look for those who bring two things for us: 1) That they leverage intellectual capital to deliver value and 2) that they can also leverage the intellectual capital that we have already built.

William Sutherland

Analyst

So, still nothing imminent, it sounds like there.

Ted A. Fernandez

Management

We will report those when and if we ever find it.

William Sutherland

Analyst

Rob, a couple of pro forma adjustment questions. The SG&A, I guess the non-cash comp intangibles for the quarter?

Robert A. Ramirez

Management

Non-cash stock comp was $1.1 million and amortization was $191,000.

William Sutherland

Analyst

Now that was in total, not just G&A, right?

Ted A. Fernandez

Management

Oh, I’m sorry. It’s actually on the face of our statement, Bill.

Robert A. Ramirez

Management

In SG&A we had approximately $839,000 in the quarter of non-cash stock compensation and the $491,000 was SG&A.

Ted A. Fernandez

Management

Of the amortization of intangibles.

Robert A. Ramirez

Management

Yes, the entire amount of the amortization intangibles included in SG&A.

William Sutherland

Analyst

So, the only adjustment to the gross margin pro forma would be the difference in non-cash?

Robert A. Ramirez

Management

Correct. It was only $261,000 of non-cash stock compensation.

William Sutherland

Analyst

Okay. One of the number question, if I might, you referenced billable days. I didn’t catch it. As far as this quarter, I think you were talking about your guidance for Q3?

Ted A. Fernandez

Management

We didn’t give a specific reference to the number of days, Bill. What we said is when you look at our European markets, the European tend to take a lot of time off in the summer so we know that we have less available days in Europe and also from a timing perspective we’re comparing Q3 ‘08 to Q3 ‘07, we scheduled our all-hands training session that occurred last year in Q4 in Q3 of this year. We didn’t make specific reference to the total number of days available. We also see more vacation usage in the U.S. in the summer months as well. It’s usually prior to kids going back to school as well. So, we have historically had lower available days when we go from Q2 to Q3. And we look at it sequentially. It should be comparable on a year on year basis with the exception of the European all-hands training meeting.

William Sutherland

Analyst

Okay, and then last, Ted, can you give us a little color on this talent management system that you’re developing or putting in place?

Ted A. Fernandez

Management

Well, I’m about to actually roll it out this week in Fort Lauderdale to our U.S. associates but we have spent quite a bit of time on a number of things. One has been to try to develop a training curriculum for each level of individual associate in our organization so that we could really increase the level of attention we’re putting in that area and making sure that our associates are just having the greatest impact they possibly can when they engage clients and engage the marketplace. And then secondly we’re also looking at instead of compensation, especially if some of the senior levels, just to make sure that we’re being competitive at all levels of the organization as we not only try to retain our best but are also going into the marketplace to hire as well. So, we realize we’re having a lot of success. We don’t want to take any of this for granted. We want to make sure we’re doing everything we can for all the individuals that have gotten us where it is today but we want to make sure that we’re being very, very competitive. There’s no doubt that when you look at our revenue for Professional, we have a great market opportunity and we’re going to make sure that, that opportunity is being passed on to our associates in the appropriate way.

William Sutherland

Analyst

Well, I’m assuming that given where you’ve gotten revenue for Professional, that’s a utilization. I mean I know you don’t break out utilization for Hackett, the non-technology, but are we at a level that is sustainable but probably not a lot of upside, as far as utilization?

Ted A. Fernandez

Management

You’ll probably find it’s hard to believe but we’re not at what we would call target utilization for our Hackett Group-related resources. I know we still have capacity. That doesn’t mean that we’re not going to continue to invest in higher. We still have capacity in that group.

William Sutherland

Analyst

And you all don’t reference attrition or turnover, do you?

Ted A. Fernandez

Management

We do not but I would say that attrition overall has been maybe slightly higher in the first half of the year. It wasn’t in the second half of last year. Our ability to attract how has probably improved pretty significantly since the year goes.

William Sutherland

Analyst

And I assume the attrition’s more a junior level?

Ted A. Fernandez

Management

Yes, I would say generally more junior level. I would think that’s true.

William Sutherland

Analyst

Okay. Thanks, guys.

Operator

Operator

Our next question comes from George Sutton – Craig-Hallum Capital Group LLC.

George Sutton

Analyst

I have learned overtime how important your go-to-market sales strategy is and I’m curious how it has changed in this tougher, broader economic environment when your focus on selling to a somewhat different larger customer. How has that changed in the last several months?

Ted A. Fernandez

Management

Well, first of all, we’re really not interacting with a different client base than we were a year ago. The difference is that we’re introducing our services to that same client base much better than we were a year ago and more broadly. So, let’s just say that entry points that a year ago may have just been a benchmark and out or an advisor program and out. I think where we have clearly improved is to make sure that we don’t opt to a narrow entry point without exploring whether or not the client needs to engage someone like us more broadly. And in doing that, we’re seeing these large global companies develop much bigger relationships with us and that is clearly having an impact on our success. In fact, back to the question that was previously asked, one of the key things in the associate development program is actually breaking down that art at a dramatically lower level of details and making sure that we get that message and those subtleties and that nuance and that capability to every person in the organization, and to make sure that we develop those skills as quickly as possible in our total associate base.

George Sutton

Analyst

Now, if a year ago we were talking and I told you, Ted, in Q2 of ‘08, you’re going to see a sequential increase in your Hackett Technology Solutions but a sequential decrease in your Executive Advisory Program annualized contract value, you would have called me crazy. I think you’d agree. Help me understand what is changed in terms of your sales strategy within those specific areas to cause that kind of a shift.

Ted A. Fernandez

Management

Well, let’s break it into the two pieces. There’s no doubt that the technology group needed some new leadership and needed some additional focus in sales and marketing investment and we started to make all of those changes, actually last Fall. And obviously, we’re delighted to see the improvement in the results of that team, especially when you consider that we’re showing improvement in, again, a weaker economic background. Now, the Advisory item is an entirely different item. One of the things we were doing very wrong in 2006, if you recall, George, is that we tried to dictate to the clients how they should buy our offerings and the sequence in buying those offerings. And that led to a dramatically sub-optimized client relationship. So, Executive Advisory, interesting enough, is being more impacted by the discretionary spend decisions that the clients are making and there’s no doubt that we believe discretionary spending in large corporate clients is, as I said, being done more thoughtful. And I, in fact, believe it’s lower. But the beautiful thing about our business model is that they seem to be then saying, “We’re willing to write you a much bigger check if you can help us drive results and improvement to our organizational effectiveness within 3-6 months. So, we’d love to be hitting in all cylinders, George, and I think what we’re finding out is that different markets and different circumstances, especially since we only have one sales force, unless we went through more dedicated sales force with individual product focus, which we are not in today. We’re letting the clients tell us how they want to avail themselves to us and fortunately for us, that means strong revenue growth and strong gross margin. But it is coming at the expense of the lower priced Executive Advisory Program, which some clients seem to think it is more maintenance monitoring support of initiatives versus the other offerings that we provide with a client is expected to see a delivered return within 3-6 months.

George Sutton

Analyst

Okay, well I think that’s a good answer to that question. Now, as a follow on, I think you had mentioned in your prepared remarks that you would begin to hire an Advisory specific sales team. Did I hear that correctly?

Ted A. Fernandez

Management

What we’re now doing is we obviously want both, advisory growth and benchmarking and transformation and HPS growth. We want it all. So, what we’re going to do is we’re going to go back and start by taking some of our existing sales team and having them solely focus on advisory revenue growth. We believe that we can deal with some of the potential channel conflict but more importantly, we think we can also increase the investment in that area if we can see the right level of return. But the good thing about our business model is that we don’t have to overplay any hand right now because we’re seeing very good reaction overall to our revenues and it’s being reflected in our growth. So, yes, we’re going to now adjust slightly and increase the focus there because we’d love to have both a growing advisory base as well as a growing total revenue base. And we think we can afford to do that and hopefully we’ll learn something from it. As we do each and every year, we’ll probably then provide further tweaks into the way we invest and focus our sales team as we go into ‘09.

George Sutton

Analyst

Okay, now as a follow on to that talent management question earlier, just to be clear, that is an internally focus program?

Ted A. Fernandez

Management

Yes, this is a comprehensive program that we have been doing to define and develop specific characteristics at every level. The training level that we want to provide and how the frequency, and we’re launching a significant part of that program and that curriculum this week in Fort Lauderdale for our U.S. associates.

George Sutton

Analyst

The cash from operations was negative in the quarter and I don’t have all the pieces obviously from your press release. Why would it be negative this quarter out of curiosity, given the numbers I see?

Robert A. Ramirez

Management

The biggest reason, George, you’ve got the timing of our U.S. payroll but we have an incremental payroll this particular quarter as well as the increase of the accounts receivables that I discussed in my prepared remarks. Those are the two big reasons that drove the negative cash flow from operations in Q2 on a standalone basis.

Ted A. Fernandez

Management

But basically, receivables was up over $5 million, which is just, I mean we build it as soon as we can but when you have the level of sequential growth we have, some of it is reflected on our balance sheet as receivables instead of cash. And the payroll timing is probably another $2-3 million impact.

Robert A. Ramirez

Management

It was interesting, George, we had a couple of large clients that actually delivered their funds literally just a week after out cutoff. That was almost $2.8 million that would’ve actually equalized a lot of it but those are the two main reasons.

Operator

Operator

At the time, I show no further questions.

Ted A. Fernandez

Management

Well, let me thank everyone again for participating in our second quarter earnings call. I look forward to providing you another update when we report third quarter. Thanks again for joining us.