Earnings Labs

Hilton Worldwide Holdings Inc. (HLT)

Q1 2017 Earnings Call· Tue, May 2, 2017

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Transcript

Operator

Operator

Good day and welcome to the Hilton Worldwide First Quarter 2017 Earnings Conference Call. All participants will be in listen-only mode. After today's presentation there will be an opportunity to ask questions. Please note this event is being recorded. I would now like to turn the conference over to Jill Slattery, Senior Director of Investor Relations. Please go ahead.

Jill Slattery - Hilton Worldwide Holdings Inc

Management

Thank you, Denise. Welcome to Hilton's first quarter 2017 earnings call. Before we begin, we would like to remind you that our discussions this morning will include forward-looking statements. Actual results could differ materially from those indicated in the forward-looking statements. And forward-looking statements made today are effective only as of today. We undertake no obligation to publicly update or revise these statements. For a discussion of some of the factors that could cause actual results to differ, please see the Risk Factors section of our most recently filed Form 10-K. In addition, we will refer to certain non-GAAP financial measures on this call. You can find reconciliations of non-GAAP to GAAP financial measures discussed in today's call in our earnings press release and on our website at ir.hilton.com. Unless otherwise noted, comparisons to the company's first quarter 2016 results assume that the spin-off transaction had occurred on January 1, 2016. Please see our earnings release for additional details. This morning, Chris Nassetta, our President and Chief Executive Officer, will provide an overview of the current operating environment and the company's outlook. Kevin Jacobs, our Executive Vice President and Chief Financial Officer, will then review our first quarter results and provide an update on our expectations for the year. Following our remarks, we will be available to respond to your questions. With that, I'm pleased to turn the call over to Chris.

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Thank you, Jill, and thanks everybody for joining us this morning. We're pleased to report our first quarter as the new simplified Hilton with the RevPAR growth, at the top end of our guidance range, adjusted EBITDA and adjusted EPS results above expectations and with good progress on our recently announced share repurchase program. As a result of the strong start to the year, we're also raising our adjusted EBITDA guidance for the full year. We continue to see tremendous momentum in unit growth as our share of global hotel development continues to increase. We opened nearly 8,000 net rooms in the quarter and we remain on track to deliver approximately 6.5% net unit growth this year, while adding over a 100,000 new signed rooms to our development pipeline. We expect 2017 to be another record year for construction starts, openings and net unit growth. Our top line performance continues to benefit from favorable fundamentals along with market share premiums driven by our industry-leading brands and commercial platform. System-wide RevPAR increased 3% in the quarter helped by the Easter calendar shift. Leisure and corporate transient both performed well and group RevPAR meaningfully outperformed our expectations. Looking forward, macroeconomic forecasts are relatively unchanged since last quarter with U.S. GDP and non-residential fixed investment expected to outpace 2016 growth rates. Modestly accelerating demand should offset forecasted supply growth, allowing us to deliver a full-year system-wide RevPAR growth in the 1% to 3% range, driven by solid group and transient performance. Group position for the year remains positive with nearly 85% of the business on the books. Turning to development, our pipeline increased 16% year-over-year to a record 2,100 hotels and 325,000 rooms. Hotel owners continue to invest in our growth at a record pace, accelerating our net unit growth. We continued to…

Kevin J. Jacobs - Hilton Worldwide Holdings Inc

Management

Thanks, Chris and good morning, everyone. For the quarter, system wide RevPAR grew 3% versus the prior year on a currency neutral basis, which was at the high-end of our guidance due to good transient demand and strong group performance. We estimate the Easter calendar shift boosted RevPAR growth by 70 basis points in the quarter. Adjusted EBITDA of $424 million exceeded the high end of our guidance range, driven by better than expected fee growth, good cost control at both the corporate and property levels and one-time items. Roughly half of the beat was related to timing, and should not impact full-year forecasts. Diluted earnings per share adjusted for special items was $0.38, exceeding the high-end of our guidance range and increasing nearly 60% year-over-year on a pro forma basis. In the quarter, management franchise fees grew 7% versus the prior year to $429 million, well ahead of our 2% to 4% guidance range. In addition to timing-related items, outperformance was driven by greater than expected incentive management fees and franchise sales. Turning to our regional performance and outlook, we believe that our broad geographic diversity coupled with the resiliency of our fee-based model, helps mitigate the impact of regional uncertainties. Following the spins, no single market or gateway city accounts for more than 3% of our adjusted EBITDA and international travelers comprise less than 5% of our U.S. room night demand. In the U.S., comparable RevPAR increased 2.5% in the quarter, driven by strong group performance. We estimate oil and gas markets pressured growth by 10 basis points, representing a significant improvement versus the prior nine quarters. For full year 2017, we continue to forecast U.S. RevPAR growth towards the midpoint of our 1% to 3% systemwide range. In the Americas, outside the U.S., first quarter RevPAR grew…

Operator

Operator

Certainly, sir. We will now begin the question and answer session. And your first question will come from Felicia Hendrix of Barclays. Please go ahead.

Felicia Hendrix - Barclays Capital, Inc.

Analyst · Barclays. Please go ahead

Hi, good morning.

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Good morning, Felicia.

Felicia Hendrix - Barclays Capital, Inc.

Analyst · Barclays. Please go ahead

Hello. Chris, since you last reported, last quarter were talking about some of the post-election euphoria. And since you last reported, some of that's worn off. But there's certainly been fits and starts in sentiment, particularly now as the President is trying to put through an ambitious tax plan that could be very favorable for business. So, certainly the sentiment plays a role in lodging demand. And I'm wondering have you seen group demand and business transient demand ebb and flow with different ways of sentiment or has the uncertainty regarding various administration policies caused corporate customers to sit on their hands again?

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Yeah, that's a great question, and I think one that's on everybody's mind to sort of get to the fundamentals of what's going on with demand in the business. What I would say is, breaking it apart into the two segments. First on the transient side, we've seen it in the leisure transient remained relatively healthy. We haven't seen lot of ebb and flow there, both pre and post elections. If you think about pre and post election with business transient, which had increasingly pre-election, I think, we all know become quite anemic to flattish. Post-election, we saw it step up a little bit. And we've seen it remain pretty consistent since. So, we saw a little bit of post-election bump and it's remained, I mean week by week obviously things move around, but if you have sort of cleansed the data, our read of the data is it's been relatively consistent. We haven't seen any further pickup. I think my opinion is there is potential to see further pickup. I mean, you're looking at some – while the GDP print in the first quarter was quite weak, there is certainly I think still an expectation that GDP growth, as I said in my prepared comments is going to be better this year than last year. If you look at non-residential fixed investment numbers, which have a very high correlation to demand growth in the hotel business, the fourth quarter of last year was the first quarter in a while you all saw it go positive, and the first quarter was quite positive. I mean, it's almost – it's very high single-digits. Now, if you look at the data, generally, improvement in business transient will be in a lag to that – to non-residential fixed investment numbers going up. So,…

Felicia Hendrix - Barclays Capital, Inc.

Analyst · Barclays. Please go ahead

Thanks. You answered like all five of my follow-up questions.

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Okay.

Felicia Hendrix - Barclays Capital, Inc.

Analyst · Barclays. Please go ahead

Thank you. Thanks.

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Okay.

Operator

Operator

The next question will come from Stephen Grambling of Goldman Sachs. Please go ahead. Stephen Grambling - Goldman Sachs & Co.: Hey, good morning. Thanks for taking the question.

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Good morning. Stephen Grambling - Goldman Sachs & Co.: In the past you talked to the – good morning – you talked to the benefits of network effects for the whole company. As you look at the pipeline growth and RevPAR growth in international market, specifically, which continue to build, are you already getting the benefits of those network effects, and what are the key puts and takes to think about the pace of the international pipeline going forward?

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

That's a good question, I would say. I don't think that we're fully getting the benefits of the network effect. It depends where you are in a world where – where we built out, places where we built out, broader distribution we are getting more of the benefit. But there is – none of them have been built out to the same degree as, Steve, as we have in the U.S. So, I think that there is certainly opportunity there. I mean, one gauge, I don't have the exact numbers in my head, but I'll tell you if you look at our average market share in the U.S. versus the other mega regions, the other mega regions have very good market share, and rapidly approaching the market share of the U.S., but not quite there. So I think there is still more opportunity in that regard. I think as time goes on by just by definition of the scale of our existing footprint and the size of the population centers outside the U.S. and our under-representation, I mean we're in 104 countries in the world. We are in a lot of places, but we are at the tip of our iceberg of international growth. If you just do the math that's increasingly over the next 5 years or 10 years, you're going to see our percentage growth coming from other places around the world. So we're really – I mean, we look at these market share numbers, as you can imagine every week, we visit with our teams around the world. And I have been really pleased in the last two years or three years that those market share numbers are supporting our theory of the network effect that as we're building out broader distribution in other parts of the world, that we are rapidly sort of approaching similar market share numbers. But in terms of ultimate growth potential, I think the sky is the limit. I mean, you think about the populations around the world that we can serve and you think about the layering of existing brands, let alone newer brands that we're launching. We have tremendous and I would say sort of, certainly for my lifetime, unlimited opportunity to continue to grow. Stephen Grambling - Goldman Sachs & Co.: And then as a quick follow-up, where was your RevPAR index in those other markets compared to the U.S.? Are you seeing those close the gap similar to how the U.S. market has matured? Thanks.

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Yeah, I mean, I said that. I think they are both on an annual basis, quarter-by-quarter moves around. I think they are both within a couple of hundred basis points of the other mega region, EMEA and APAC are within a 100 basis points, 200 basis points of the U.S. and they've been moving up materially over the last few years at a rapid pace. Stephen Grambling - Goldman Sachs & Co.: Thanks.

Operator

Operator

The next question will come from Shaun Kelley of Bank of America Merrill Lynch. Please go ahead.

Shaun C. Kelley - Bank of America Merrill Lynch

Analyst · Bank of America Merrill Lynch. Please go ahead

Hi, good morning, everyone.

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Good morning.

Shaun C. Kelley - Bank of America Merrill Lynch

Analyst · Bank of America Merrill Lynch. Please go ahead

May be just to touch on a pretty specific one as it relates to the guidance. We noticed that you raised your fee guidance from 6% to 8% up to 7% to 9% it looks like for this quarter fee numbers came in much better than expected. So, number one, just what's driving the increase in guidance? And then number two, if you could, is there some room for some of those same line items to possibly continue to improve as we move throughout the year?

Kevin J. Jacobs - Hilton Worldwide Holdings Inc

Management

Yeah. Shaun, it's Kevin. The increase in the fee guidance for the year is pretty much – I think I mentioned it in my prepared remarks that about half of the beat was timing-related items, and half of the beat was just pure performance and a good chunk of that was in the fees. So, what you're seeing is kind of carrying through the beat to the full year guidance for the balance of the year. And so, of course, if we ended up – if we were to end up near the high end of the range on RevPAR over the course of the year, of course, the fee guidance could continue to go up. But that one point increment in the range is just the carry through from the first quarter beat.

Shaun C. Kelley - Bank of America Merrill Lynch

Analyst · Bank of America Merrill Lynch. Please go ahead

And to be specific, Kevin, just as my follow-up, it was primarily IMF and is it a initial franchise fees and anything you're seeing on that initial franchise fee line item we should know about?

Kevin J. Jacobs - Hilton Worldwide Holdings Inc

Management

No, it was kind of broad based, right. I mean the RevPAR came in at the high end of the guidance. So, that's going to push fees to the high end and then IMF was a little bit better and then franchise sales, which is a combination of change of ownerships and new deals, was better than we thought. Some of that timing and some of it's just better than we thought. So it's pretty broad based on the fee side.

Shaun C. Kelley - Bank of America Merrill Lynch

Analyst · Bank of America Merrill Lynch. Please go ahead

Thank you very much.

Kevin J. Jacobs - Hilton Worldwide Holdings Inc

Management

Sure.

Operator

Operator

The next question will be from Harry Curtis of Nomura Instinet. Please go ahead.

Harry Curtis - Nomura Instinet

Analyst · Nomura Instinet. Please go ahead

Hey, good morning, everyone.

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Good morning.

Harry Curtis - Nomura Instinet

Analyst · Nomura Instinet. Please go ahead

I wanted to go back to a comment that Chris made about leading returns to owners. Can you just walk through what do you think is driving that and its sustainability, is what you're doing easily – can it be easily copied by your competitors?

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Certainly I don't believe it can be easily copied. I think Harry it's a complicated answer, obviously. But I think at its core it's about having better more consistent brands, which means product that is in each and every one of the brands and categories consistent service delivery that is consistent, ultimately a commercial platform that is hitting on all cylinders, all elements of sales in our res systems and revenue management and our online business and marketing and all of those things sort of coming together to drive performance. And then the other thing that it is not easily replicable is you can have really good products, really consistent service and good commercial engines, but in my humble opinion, without having a network effect, meaning having broad price point distribution as well as geographic distribution, you just by definition can't take as much of a share of wallet from customers and as a consequence you can't drive the same level of market share. So, it's all of those things, which of course I'm going to say, I run the company and we are going say that we think they're unique. We don't think – we think we are one of a very limited number of people that have a real network effect. And in terms of having the purest brand portfolio in the business, we think we got it, meaning that every one of our brands in every category is either the leader or a category killer in its segment. There is no dogs in the bunch. So when owners come to us for various needs that they have, where they are following demand patterns, whatever those might be or whatever type of product or price point, we have a great product to give them, where we're going to drive consistently market-leading market share and that's what they're investing in. They are investing in a system to drive top-line and bottom-line performance and drive the best return. I think the fact that we've been able to lead the industry in driving growth and doing it organically without having to use our balance sheet in any meaningful way, it's a pretty darn good testimonial to that. Now we have to keep doing it. So, we have to make sure that as we launch new products they're great products, that they really resonate with customers, that we have consistency and the high quality, that service delivery. I said we're a business of people serving people and we are – service delivery matters a lot. But that network effect of connecting all of those dots around geography and price point matters a whole lot and I think ultimately what we have is awfully unique.

Harry Curtis - Nomura Instinet

Analyst · Nomura Instinet. Please go ahead

Thanks, Chris.

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Yeah.

Operator

Operator

The next question will come from Joe Greff of JPMorgan. Please go ahead.

Joseph R. Greff - JPMorgan Securities LLC

Analyst · JPMorgan. Please go ahead

Good morning, everybody.

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Good morning, Joe.

Joseph R. Greff - JPMorgan Securities LLC

Analyst · JPMorgan. Please go ahead

Chris, before, in your development pipeline commentary you mentioned that 52% of the pipeline is under construction which gives you pretty good visibility to net rooms growth. You also referenced in the press release that construction starts in the first quarter are up 50% or nearly 50% from year ago levels. What's driving that? Is it simply developers just wanted to get in front of interest rate moves and accelerate the financing timeline?

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Those, yeah.

Joseph R. Greff - JPMorgan Securities LLC

Analyst · JPMorgan. Please go ahead

Or is it something else? And then--

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

No.

Joseph R. Greff - JPMorgan Securities LLC

Analyst · JPMorgan. Please go ahead

...also the 325,000 rooms in the pipeline, what percent of those projects are fully financed at this point?

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

I probably can't answer the second, I'll ask Kevin to take a shot at it, but the – in terms of the first, the numbers are accurate. We're up construction starts 50%, I do not think that we will be up 50% in construction starts for the full year, okay, just to be clear. That is an accurate data point, I think for the year, it will be less than that. What's driving the first quarter and that's going to help us a lot in the year is I think that we're sort of firing on all cylinders in all segments, but the thing that really accelerated first quarter was Tru, new brand launch, lots of Trus getting under construction. It's the lowest price point we have in terms of cost per room to build, much more financeable than a lot of other products in a financing market that, is sort of stable, but got a little bit tighter, it remains a little bit tighter. So I think proportionally we're getting more of the financing dollars. The other driver of it was huge good things going on in China with limited service, particularly with our deal with Plateno, a ton of new Hamptons that went under construction in the first quarter and we're going to have a ton more coming, but my sense is, it will stabilize out that the Tru and the Hampton in China help supercharge the first quarter a bit. In terms of the 325,000 in the pipeline, it will be under construction, certainly half of it – that would be financed, half of it's under construction, so it's financed. So I would say somewhere around the order of 60% to 70% because there is a 10% or 20% and I'm sort of guesstimating that would be on the verge of getting under construction or probably committed, so conservatively I'd probably say 60%.

Kevin J. Jacobs - Hilton Worldwide Holdings Inc

Management

Yeah. I think that's probably right, Joe. It's hard to have perfect visibility. And the other thing to think about is, I think, most of the focused-service projects particularly in the U.S., they may not be technically fully financed, but they'll get financed, because most of the folks who are building those are repeat developers, they've really strong relationships with their regional banks. And at the end of the day, if it's a viable project, they're going to get it financed. But I think Chris' guess is pretty good, but it's hard to have full visibility into that.

Joseph R. Greff - JPMorgan Securities LLC

Analyst · JPMorgan. Please go ahead

Great. Thank you, guys.

Kevin J. Jacobs - Hilton Worldwide Holdings Inc

Management

Sure.

Operator

Operator

The next question will come from Carlo Santarelli of Deutsche Bank. Please go ahead.

Carlo Santarelli - Deutsche Bank Securities, Inc.

Analyst · Deutsche Bank. Please go ahead

Hey, everyone. Thanks and good morning.

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Good morning.

Carlo Santarelli - Deutsche Bank Securities, Inc.

Analyst · Deutsche Bank. Please go ahead

Chris, you spoke a little bit about business transient trends and kind of what you saw pre-election, post-election. And if we go back to when you guys spoke in February on your 4Q earnings call, I think one of the comments that you made was, if you can get business transient in that 1% to 2% range, that would maybe lead to the higher end of your 1% to 3% guidance range for the year. Could you maybe comment on how things have shaped up since then and kind of where you're tracking relative to those metrics?

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

That's a good question. I'd say we're probably tracking in that zone. There is no ways week-to-week and month-to-month, but I'd say we're in the 1% to 2% zone and as we were sitting around every Monday morning, and I started with EC call with all of our senior folks from around the world, I did it yesterday like I do every Monday and we go through the performance in every major regions of the world. And I'd say there's generally a level – a decent level of optimism in all of our – from all of our folks coming out of April where if we look at all of the regions I think everybody felt like April was trending better and as they go into May and June, they're feeling reasonably good. So, to get to the higher level of range, I'd say right now and we gave you 2 point range in outcome because it's early in the year, okay. And I think that's the prudent thing to do. If you put me on the spot a little bit, where – if I had to refine that more or where do I think it'll be, honestly what I see right now real time in talking to our teams and looking at the data, I would say we'd be at the mid to the high point. That's what forecasting, current forecasting would suggest. Now, there is a lot to play out in the year. There is a lot going on. We talked about legislative agenda, foreign policy. There is lot out there. But we've got – it's not roaring, but we got pretty good stability in the range of outcome that we talk about and business transient, leisure transient hanging in there and I gave you a long soliloquy on group that makes me feel with our position in group for the rest of this year reasonably good that it's going to deliver what we want to deliver there. So yeah, we're in that zone and I will say we feel good about delivering or suggesting we're going to deliver.

Carlo Santarelli - Deutsche Bank Securities, Inc.

Analyst · Deutsche Bank. Please go ahead

Great. That's helpful. And if I may, just a quick follow-up. Obviously you guys have the dividend in place, offering about 1% yield now. When you think about 2018 and growth in the business, how are you thinking about the trajectory of the dividend and maybe what kind of benchmarks are you using in terms of thoughts to grow it?

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Yeah. I mean, we're really sort of in the 20% or 25% of free cash flow. So, as the free cash flow goes up, I think there could be some modest increases in the dividend. I would guide you to not expect that this year. I mean, I think we're going to be stable with where we are. But there we'll be potential in future years as free cash flow goes up. I mean, we – as you probably gathered from our commentary, we're a lot more focused on returning capital in the form of buybacks. We obviously want to have a dividend, we want yield investors to be able to invest in the stock. But in terms of driving great, sort of market leading total returns to shareholders over a long period of time, we think being relatively modest on the dividend side and much more robust as robust as we can on the buyback side is going to lead to the best long-term returns.

Carlo Santarelli - Deutsche Bank Securities, Inc.

Analyst · Deutsche Bank. Please go ahead

That's great. Thank you very much.

Operator

Operator

The next question will come from Jeff Donnelly of Wells Fargo. Please go ahead.

Jeff J. Donnelly - Wells Fargo Securities LLC

Analyst · Wells Fargo. Please go ahead

Good morning, guys.

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Good morning.

Jeff J. Donnelly - Wells Fargo Securities LLC

Analyst · Wells Fargo. Please go ahead

Just maybe the first part of the question, Chris, I'm just curious and I know that politicians have thrown out some new tax plans. I'm just curious how potential the new tax policy affects your thinking on capital allocation and leverage. I recognize it's a little bit of wait-and-see, but I just wasn't sure what might be kind of in your thoughts.

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Yeah. It is definitely a little bit early, and it's wait-and-see. I mean they've thrown some things out there, and we've had some pretty good discussions with folks that are on the point on this to get a bit of a sense of what's going on behind the scenes. I think they're darn serious about getting something done, and I would not at all be surprised if when we finish this year it is something done or something is pretty well baked in getting done. I think from my point of view, whatever they're going to do – all of the options that we're looking at I think are going to be good for our business. I think now it could turn out a different way but certainly everything that's sort of being fancied about, the net result for us is positive, meaning that it's going to ultimately drive more free cash flow. And so it doesn't really change in any way our capital allocation policy, it just may change the amount of capital that we have to allocate, meaning if taxes go down, free cash flow goes up. Our belief is and our strategy will be to return all of that cash flow back to shareholders too again largely in the form of incremental buyback. So, I think same plan, just may have – if they get something good done, we'll have more to play with.

Jeff J. Donnelly - Wells Fargo Securities LLC

Analyst · Wells Fargo. Please go ahead

And then just a follow-up. I mean setting asides for these macroeconomic drivers like non-residential fixed investment for a moment, what are some of the positive and negative considerations from the operatings out of the industry that are really shaping your outlook? Is that the pricing pressure from supply maybe offset some of the strong pipeline deliveries you have or do you see an ability to renegotiate with OTA? I was kind of curious of what bubbles up from the industry itself that really drives your view on Hilton?

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Well, I mean, that's a complicated question and I am not exactly sure there is a succinct way of answering and I think it's sort of a combo platter of everything. I mean, our model now as we've talked about is pretty simplified, I mean, it's really focused on continuing to do everything we can with our brands, and our commercial strategies to drive share. So we drive unit growth, and if we do those two things and outperform, we're going to drive incremental cash flow, which we're going to give back to shareholders. And so, there are a whole bunch of things sort of bubbling around the industry that are going to contribute to that, whether that be on OTA renegotiations over time, which will obviously continue to take place, whether that be finding other distribution partners that are very efficient distribution partners, that allow us to have access to new customer bases. Importantly, our direct strategies, which we've talked a lot about over the last couple of years, and are going to be strategies that go far into the future, this evolution of Honors and having it be a real club that everybody wants to be a member of has a real value for both frequent and infrequent travelers, there is a huge amount of opportunity still left there to continue to take, what, 30% online business and grow it to a much higher share of our business. So, there are multitude of things that we're going to do. On the commercial side, there are multitude of things that we're going to continue to do with our existing brands to make sure they continue to be relevant. New brands, which we've talked about, we've launched one this year, we've got four more in the skunkworks which obviously will help us deliver from a Hilton point of view incremental growth, but importantly it's going to help us further that network effect that I talked about to give us an opportunity to serve you and more of our existing customers, bring new customers into the fold. So, there is a bunch of company specific, industry related things that we're going to do, but it's – again I can go on for a long time, it's a complex strategy, but the ultimate goal and sort of the holy grail is share, you know, it's all of those things are – so that we can drive incremental share to drive incremental profitability to owners, so they want to continue to invest tens of billions of dollars in our system.

Jeff J. Donnelly - Wells Fargo Securities LLC

Analyst · Wells Fargo. Please go ahead

It's helpful. Thanks.

Operator

Operator

The next question will come from Jared Shojaian of Wolfe Search. Please go ahead.

Jared Shojaian - Wolfe Research LLC

Analyst · Wolfe Search. Please go ahead

Hi, good morning. Thanks for taking my question. You talked about some timing [Technical Difficulty] (46:25.).

Kevin J. Jacobs - Hilton Worldwide Holdings Inc

Management

We can't... (46:30.)

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Your line is breaking up unfortunately.

Jared Shojaian - Wolfe Research LLC

Analyst · Wolfe Search. Please go ahead

I'm sorry. Can you hear me better now?

Kevin J. Jacobs - Hilton Worldwide Holdings Inc

Management

Unfortunately, no.

Operator

Operator

I'm sorry, sir your line is breaking up. I need to move on to the next question and that will be from Smedes Rose of Citi. Please go ahead.

Smedes Rose - Citigroup Global Markets, Inc.

Analyst · Citi. Please go ahead

Hi, thanks. I wanted to just follow-up on the development question, I'm just wondering, have guys seen any change in the willingness of local lenders to finance developments just from, say, versus a year ago? Do you think that's getting easier or harder to bring a new property to market?

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

I think on the margin it's stable. I think throughout the second half of last year and maybe a little bit of this year, but really second half of last year, it became incrementally. The market became a little tighter, a little harder, terms were a little tougher, the loan-to-values were a little lower, pricing a little higher, all of those things. My sense in talking to our development teams and lots of owners is that it's relatively stable. Certainly I would say relatively stable for the owners that are very good borrowers that have been out doing this as a part of their business over an extended period of time. So from the last quarter, not any material change.

Smedes Rose - Citigroup Global Markets, Inc.

Analyst · Citi. Please go ahead

Okay. Thanks. And then just a quick – it's a small question, but your Conrad hotels showed a RevPAR decline in the quarter driven by 5% decline in rates. And I was just wondering if there were something in particular there that was going on, that was maybe seasonal or regional?

Kevin J. Jacobs - Hilton Worldwide Holdings Inc

Management

Those – just a couple of individual hotels, it means it's not that many hotels. So a couple of individual hotels that had just off group pace for the quarter and a couple off-group pace (48:18).

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

For the full year, the numbers are fine. But yeah, this is small enough system where you have a couple of hotels have a huge impact.

Smedes Rose - Citigroup Global Markets, Inc.

Analyst · Citi. Please go ahead

Okay. Great. Thank you.

Operator

Operator

The next question will come from Thomas Allen of Morgan Stanley. Please go ahead. Thomas Allen - Morgan Stanley & Co. LLC: Hey, good morning. Just in terms of your major...

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Good morning, Tom. Thomas Allen - Morgan Stanley & Co. LLC: Good morning. Your major corporate customers, were there any industry verticals that really stood out in terms of underperforming or outperforming?

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Not really. In preparation for the group – the call, I'm going through our quarter-end numbers, I had our sales folks in here ask them the very same question. Nothing really stood out. They said it's been generally consistent as between industries. I mean, maybe with the energy sector being the exception where you're starting to see a little bit of outperformance relative to where it's been given what's going on in the energy sector, but otherwise pretty consistent. Thomas Allen - Morgan Stanley & Co. LLC: Great. And then, China, any more granularity about what are the strength in that quarter and what raised – drove you to raise your guidance for that segment or country? Thanks.

Kevin J. Jacobs - Hilton Worldwide Holdings Inc

Management

Well, we've raised guidance a little bit for the year because we performed at 10% for the quarter. We are just seeing part of it is hotels ramping up more strongly, part of it is the economy is holding in in China and maybe a little bit of overlapping of some of the constraints that were going on last year in China. Thomas Allen - Morgan Stanley & Co. LLC: Great. Thank you.

Kevin J. Jacobs - Hilton Worldwide Holdings Inc

Management

Sure.

Operator

Operator

The next question will come from Robin Farley of UBS. Please go ahead.

Robin M. Farley - UBS Securities LLC

Analyst · UBS. Please go ahead

Great. So, two follow ups from something you discussed earlier. First is when you talked about the pace of group in the year, I wonder if you could comment on how rate trended during Q1 for forward periods? And I have one other follow up.

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

I don't have that data. My recollection, they can look for it, my recollection is that was up modestly.

Robin M. Farley - UBS Securities LLC

Analyst · UBS. Please go ahead

Okay. And then the other revenue lines, and you gave a lot of color that was helpful on kind of incentive management fees and franchise fees. The other revenue line was up about $20 million which is lot of maybe with the close to the dollar amount of EBITDA beat. I wonder if you could give a little bit of color on what was in the other revenue line that was....

Kevin J. Jacobs - Hilton Worldwide Holdings Inc

Management

Yes. Some of the-Robin, some of the one – I mentioned I think – I did mention that half of the beat was one-time items and they were just a couple of – sorry, timing items and a couple of timing items were in that other fee category that just shows up in other revenues. So, that's why you saw that spread there and that will normalize over the course of the year.

Robin M. Farley - UBS Securities LLC

Analyst · UBS. Please go ahead

Okay. Is it the same color on what some of the items might have been?

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

I don't want to get into specifics, so just a couple of random things we can talk a little bit more about, specifics if you want offline.

Robin M. Farley - UBS Securities LLC

Analyst · UBS. Please go ahead

Sure. Okay. All right. Thank you.

Operator

Operator

The next question will come from Chad Beynon of Macquarie. Please go ahead. Chad Beynon - Macquarie Capital (USA), Inc.: Great. Thanks. Sticking with a geography question regarding your performance in Europe which was up 8%, stronger than we had thought and I believe the segment accounts for 12% of your EBITDA, so it is fairly important. Your guidance of slightly above the 1% to 3%, could you elaborate, just a little bit in terms of why you expect to see the deceleration? Is that just a factor of comps or maybe just being a little cautious there? Thanks.

Kevin J. Jacobs - Hilton Worldwide Holdings Inc

Management

Sorry, Chad, what region are you talking about? Chad Beynon - Macquarie Capital (USA), Inc.: Europe.

Kevin J. Jacobs - Hilton Worldwide Holdings Inc

Management

Yeah. Maybe, I think, Europe was obviously particularly strong in the first quarter. We're expecting some of that to normalize over the course of the year. We still think it will above the high end and that's just pretty much all that went into that. Chad Beynon - Macquarie Capital (USA), Inc.: Okay. Great. And then, regarding the buybacks, could you help us think about programmatic versus opportunistic and how the April buybacks kind of fit into that thesis? Thanks.

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Yeah. I think we've tried to be abundantly clear on what we intend to do this year at this point, $900 million to $1 billion total minus $200 million in dividends. So, $700 million to $800 million of buybacks, all of which we're doing essentially programmatically. The course we're on we just I think began the program on March 8, because we had to get the approvals from our board of directors, and all those things that you guys saw. So, I think where if you were to look at what we did in the month of April, March and April combined, I think we're on a trajectory to sort of be in that range and if we're not, we'll will obviously adjust the range. A large part of that period of time was under a plan that we couldn't alter because we were in a quiet period. So, it was clicking along based on a predetermined grid. We can obviously now post-earnings adjust that grid and we will if appropriate to get to the numbers that we've talked about. Chad Beynon - Macquarie Capital (USA), Inc.: Great. Thank you.

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Yes.

Operator

Operator

The next question will be from David Beckel of Bernstein Research. Please go ahead. David James Beckel - Sanford C. Bernstein & Co. LLC: Hi. Thanks so much. I was wondering if you could talk a little bit about international trends inbound into the U.S. It's been a while since the couple of failed attempts to enact any sort of travel ban by the administration. Has that caused any sort of pullback in corporate or group activities that you've seen?

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

If you look at the broader trend, interestingly last year international revenues – revenues from international arrivals was down about 3%. So it was off for a host of reasons. I'd say last year predominantly the strength of the dollar, maybe a little bit what was going on post election, but there wasn't a whole lot of year left post election, so I think it was predominantly dollar. If you look at it in the first quarter, which is obviously at this point the only data that we have, revenues from international inbound business was actually up a little bit, I mean not a lot, I mean it's sort of flat to up 1% and it-- but it's not consistent from the various places around the world. But if you look at the – you break the world apart, it was up from Canada and up from Asia Pacific. It was down from Mexico and down from the Middle East. I think in part related to some of the things that are going on politically, the net of which was – it was up a little bit. I think where the dollar is today, and some of the other things that are going on, our expectation is for this full year that you're going to see international business down a little bit, maybe sort of circa notwithstanding was up in the first quarter, maybe circa where it was in – where it was for the last year. Now, a lot of things can play out and change – change that outcome, strengthening or weakening of the dollar. The dollar has sort of backed up a little bit, which is helping. Now, we're getting ancillary benefit. Europe now is a decent chunk of our business, and arrivals with the weakening of the pound over time, and these are the things that are going on. You've seen that-- part of the reason you're seeing Europe surge and have such strength and why it's an expectation of being performance wise above the high end of our guidance ranges. So, we do pick some of the back up over there now. As Kevin mentioned in his remarks, it's about 5% of our system wide business. So, it's moving, obviously being positive is always better, but these are the types of movements that we're talking about don't have a material impact on the bottom line result, and certainly don't have any material impact on our ability to drive cash flow. David James Beckel - Sanford C. Bernstein & Co. LLC: Very helpful. Thanks.

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Yeah.

Operator

Operator

The next question will come from Michael Bellisario of Baird. Please go ahead. Michael J. Bellisario - Robert W. Baird & Co., Inc.: Thanks. Good morning.

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Good morning. Michael J. Bellisario - Robert W. Baird & Co., Inc.: We haven't touched on the credit card yet, which sounds like it could be a nice catalyst. Could you provide an update on where you stand with those negotiations? And then, how we should maybe think about the potential upside to earnings if and when that deal gets inked?

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Yeah. I think we talked about it a little bit on the last call, and the update is that we are still in our process. We went out and we did an RFP. I think the good news is we're nearing the end of that process. I am hopeful that we're actually going to be able to get it done in the second quarter. We're in fairly advanced stages of negotiation, so I'm not going to be able to give you any sense of where it's going to end up, because we're not done. I will say at a high level, I think it's going to be very good for everybody involved, meaning I think it's going to be great for our customers, because we're going to create a customer value proposition that's far better than what we have today, which I think ultimately is good for them, and will help us drive incremental share. It's going to be great for our overall system in terms of driving more business into the system, and it's going to be great for us in the sense of driving more fees from that segment of our business. I know you'd like to know what it is, but it's not done, and so I'm going to stop there, and when we get it done, we'll give you a little bit better sense of it. Michael J. Bellisario - Robert W. Baird & Co., Inc.: Perfect. That's helpful. Thank you.

Operator

Operator

The next question will come from Bill Crow of Raymond James. Please go ahead. Bill A. Crow - Raymond James & Associates, Inc.: Hey, good morning. Chris, I was looking at the...

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Good morning, Bill. Bill A. Crow - Raymond James & Associates, Inc.: ... I was looking at the – good morning – the Lodging Econometrics report last week on the U.S. pipelines, and what struck me was that your, I think it's 1,250 or so hotels that are in the pipeline, so few of those are traditional full service Conrad, Waldorf, the Hilton...

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

You are talking about the U.S.? Bill A. Crow - Raymond James & Associates, Inc.: I'm sorry – U.S., yes, U.S.

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Okay. Bill A. Crow - Raymond James & Associates, Inc.: And I'm – what I'm wondering is, how do you think about the aging stock of traditional full service hotels, whether that opens the door for more nontraditional competition and how that may shift your fee income over a longer-term basis as you're more dependent upon select-service hotels than you are full service hotels going forward?

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Yeah. I think if you look-- Bill, it's a great question. If you look at our pipeline and compare to any of the major competitors, so you look at the overall numbers across the entire U.S. system, you're seeing the bulk of the development go on in a limited-service space. There is a real simple reason for it. You and I, and I think everybody knows it. And that's – that is – that's where the demand growth is, that's where the economics work and that's why owners are investing money to build new properties in those segments because they're getting the returns there. And when you look at the costs to build and to operate and cost to build new construction for full service and luxury, it works in a few places, but it doesn't work in many. I mean, we have – we have a bunch of stuff going on. I think we have more luxury stuff going on in the U.S. than anybody. We just opened Conrad in Chicago, we're getting to go under construction in DC, the Waldorf Beverly Hills is going to open next month. I mean, if you add up we get going out in the U.S. in luxury, probably – I think more than anybody, upper upscale, we are doing great relative to our competitive set. There're just not a lot of it going on because it's not justified because construction costs continue to go up throughout the Great – after the Great Recession and through now in a way where it makes it in most markets quite difficult. Having said that, in terms of our existing stock of hotels, we're very focused and have been on making sure that we're keeping those up to snuff. So in the end, while we're are…

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Yeah. Thank you.

Operator

Operator

The next question will be from Rich Hightower of Evercore. Please go ahead.

Richard Allen Hightower - Evercore ISI

Analyst · Evercore. Please go ahead

Hi. Good morning guys. Thanks for taking the questions here. Just two quick follow-ups on the capital return side. First of all, in terms of repurchases and not being included in EPS guidance for the year, is there a technical reason for that since we kind of sort of already know, what the number is going to be?

Kevin J. Jacobs - Hilton Worldwide Holdings Inc

Management

Yeah. It's just – Rich, it's just a standard that we've decided to take. You don't know at what price you're going to buyback. So why guess the share count going forward. There is nothing more to it than that.

Richard Allen Hightower - Evercore ISI

Analyst · Evercore. Please go ahead

All right. Clear enough. Thanks, Kevin. And then a second one on back to the dividend policy question. To the extent tax reform does happen and the rates on dividend income change. Would that in theory potentially change your dividend policy or would you seek to kind of keep the payout roughly the same and the balance with buybacks as you...

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

I think the idea is we'll keep it roughly the same, unless something really radical happens. I would never say never, we want to be intelligent depending on what happens in the world. But based on everything, we are hearing that is possible in terms of outcome, it would not change our philosophy on the dividend.

Richard Allen Hightower - Evercore ISI

Analyst · Evercore. Please go ahead

All right. Thanks, Chris. That's all I got.

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

You bet.

Operator

Operator

And ladies and gentlemen, this concludes our question-and-answer session. I would like to hand the conference back over to Chris Nassetta for his closing remarks.

Christopher J. Nassetta - Hilton Worldwide Holdings Inc

Management

Thanks, everybody, again for joining us this morning. It's great to be in our new simplified model reporting here in the first quarter and I think it was really solid results. We appreciate the time and attention and all the great questions and look forward to catching up with you after the second quarter. Take care.

Operator

Operator

Ladies and gentlemen, the conference has now concluded. Thank you for attending today's presentation. You may now disconnect.