Kartik Mehta - Northcoast Research Partners LLC
Analyst · Northcoast Research. Your line is open
If you look at the early season, Bill, is there any reason that you can come up with why maybe your volumes are falling behind the IRS numbers? Have you come across something that you think is the primary catalyst for this?
William C. Cobb - President, Chief Executive Officer & Director: As we said, I think, in the press release, we do think there is a delay. The IRS released some numbers earlier today; and with the overall industry, total returns is down 0.6%, at the same time last year it was up 1.4%. So, you have right there just year-on-year a two-point shift. And we're seeing this certainly in our offices, where it seems like clients are coming in later, whether it's form delays or whatever. The ACA confusion, form delays, form errors has also contributed this. I think we have had a carry-over effect from a retention spiral from kind of getting away from the free EZ, we had an impact last year, I think, there is a carry-over impact this year. And frankly, so, I spent a long time on this, until EITC filers are generally early season filers, until we get consistent standards that shift, that migration away from paid preparers, having to answer 27 questions and verify a bunch of information, open season is going to contribute to that shift. So, I don't have one thing that is contributed to it, I mean, obviously, as I said in my comments, I'm disappointed, but there are some factors that I think point to, if you will, beyond our control, but we are working very hard. And I do think we have a lot of reasons to have a positive outlook for the remainder of this season.