Scott Haralson
Analyst · Deutsche Bank
Thanks, Sandeep. It sounds like we had a bit of a technological issue there, but hopefully, everybody is still on board. Good morning, everyone. As Gil mentioned, there's been a lot happening at Hertz, and many of the initiatives we've been working on are accelerating in the second half of 2026. We are simultaneously managing a business turnaround, a strategic transformation and a complex balance sheet. We are making progress, but doing all 3 at once creates additional costs and puts additional demands on the organization that can obscure some of the underlying improvements in the core business. We entered the second half expecting continued improvement in the core rental business, and we've seen that, particularly in the U.S. with strong RPD and stable residual values. At the same time, international demand and residual values have been softer and certain costs across the business have run higher than we expected. Some of the pressures we're experiencing are external, but others are ours to address. There is also economic friction inherent in transforming a company at this scale that isn't captured in a discrete adjustment to our reported results. We're not going to create an adjusted number for that, but neither do we believe today's cost structure represents the steady-state economics of the business we are building. At the same time, this transformation cannot come at the expense of operating discipline. It has to result in a simpler, more efficient and more profitable Hertz, and that is the goal. And importantly, these initiatives build on one another, improving the core rental business, moving more of the network toward a capital-light franchise model, building value in mobility, generating free cash flow and addressing our capital structure are all components of the same economic plan, the plan that creates a higher margin, more cash generative and less capital-intensive Hertz with multiple avenues for earnings and value creation and a stronger balance sheet. For decades, the rental car industry has largely been a single engine business, deploy capital into a fleet, rent vehicles and earn a return on that capital. Over time, we are evolving into a business with multiple earnings and value streams. Core rental will remain the foundation, but we see meaningful opportunities to generate more capital-efficient earnings through franchise revenue, mobility, licensing and strategic partnerships. Oro is an example of that strategy and practice. The recently announced joint venture provides Oro with dedicated capital to pursue its growth opportunities while Hertz retains the majority economic ownership. The Oro joint venture will continue to be part of our consolidated financials and beginning in Q4, we will add a minority interest line to our income statement. With that, let me walk you through the third quarter in more detail and then discuss the Q4 outlook and liquidity for the near term. For Q3, we generated revenue of $2.6 billion, up 5.6%, driven by continued commercial momentum in the U.S. GAAP net income for the quarter was $116 million and diluted GAAP EPS was $0.20. Adjusted net income was $67 million and adjusted diluted earnings per share was $0.14. Adjusted corporate EBITDA was $233 million, up $30 million year-over-year and was our best quarterly result in 3 years. But it was also more than $40 million below the low end of our guidance. Let me walk you through the major drivers. Global RPD increased 5.4% with transaction days roughly flat. U.S. RPD increased more than 8%. More importantly, we believe the RPD increase reflects more than the current pricing environment. The demand generation initiatives we put in place, together with changes to our pricing algorithms and segment and location level optimization are producing results that we believe have additional runway. We expect these trends to continue into Q4 and to remain an important contributor to the improvement in 2027. While our U.S. business continues to improve, given continued lower TSA volumes, we're adjusting our U.S. fleet capacity lower. At the same time, the international macro environment has weakened. International RPD declined approximately 60 basis points year-over-year, and we are also experiencing softer international residual values, which increased global net DPU by approximately $5. All in, international results were approximately $30 million below our original expectations. Much of that pressure appears macroeconomic, and ultimately, we expect those markets to recover, but we're not planning the business around the timing of that recovery. We're actively reducing capacity across Europe and taking location level actions to optimize profitability in the environment we have today. On the cost side, adjusted DOE per day increased approximately 5.5% year-over-year. Approximately 240 basis points of that increase is due to more revenue-related expenses associated with higher RPD and was contemplated in our guidance. But the largest incremental pressure came from collision and maintenance expenses, which ran approximately $15 million to $20 million above our expectations for the quarter. We have experienced both higher collision frequency as well as the impact from vehicle repair costs that have meaningfully increased, particularly for parts and repairs on newer vehicles. Given what we're seeing across fleet types and geographies, we are planning for repair costs to remain elevated. That makes the work we're doing to manage the cost within our control even more important. On repairs, we're focused on reducing costs through better repair planning, greater use of internal capabilities, more effective sourcing and parts utilization and improved work scope management. In addition, in partnership with Samsara, we're investing in a unified maintenance system that will provide a more comprehensive view of fleet location and health, helping us better predict maintenance needs and optimize fleet planning and inventory parts management. Implementation is underway, and we expect to begin seeing results next year. We're also continuing to drive labor productivity and vehicle utilization through a number of initiatives. That includes increased automation through skip the counter and AI tools, enhanced labor planning, greater use of flex staffing and process and technology improvements enabled by Daytona, our technology developed in partnership with Palantir to improve vehicle turn throughput and productivity that is beginning to deliver results. The other side of that equation is damage recovery. While the vast majority of vehicles are returned undamaged, we incur roughly $200 million annually in unrecovered damage expense. We see a meaningful opportunity to improve that by collecting better insurance information, improved damage documentation and creating a more effective recovery process as well as pricing our insurance product offerings more effectively. All while maintaining a transparent and fair customer experience. From an accounting perspective, an improvement in damage collections would generally be an increase to revenue with gross repair expenses showing up in DOE. This is also why we increasingly look at the spread between RPD and DOE per day, rather than either metric in isolation. Ultimately, what matters is our ability to grow the revenue generated from each rental day faster than the operating costs required to produce it. In Q3, the RPD to adjusted DOE per day spread improved by $1.36 globally or 5.4% year-over-year. In the U.S., the improvement was more than $2.50. That's progress, although candidly, we were pushing for more. The underlying U.S. improvement was meaningful, but some of that benefit was offset by the pressures in international and the other cost areas I just described. Net DPU for the quarter was $285 per month, consistent with our previous views. We continue to see reasonable pricing in our model year 2027 fleet purchases, although total volumes remain somewhat uncertain. Our fleet remains young, which gives us flexibility as we progress through the 2027 fleet buying cycle. SG&A increased $15 million, primarily due to higher sales and marketing expenses. As a percentage of revenue, SG&A was 9.8%, nearly flat year-over-year. And on capacity, our fleet and transaction days were both roughly flat year-over-year and recall activity improved year-over-year, in line with our expectations, albeit still elevated versus normal levels. We ended the quarter with $946 million of liquidity, including cash and cash equivalents and available capacity under our revolving credit facility. Looking ahead, another key area of opportunity is driving profitability at the location and transaction level. We need to be diligent that the rentals we accept and the locations we manage all justify the capital it takes to operate them. We're becoming more aggressive about strategically reallocating fleet towards markets, channels and customers where we can generate attractive returns and thus reducing unprofitable volume and underperforming locations. While that approach could result in a smaller fleet and fewer transaction days in Q4 and into 2027, we're comfortable with that trade if it produces better margins and stronger returns on capital. We will continue to consider the value of the overall network, but ultimately, every location and part of the business has to earn an appropriate return. The same capital discipline we're applying to Hertz at the enterprise level needs to exist at the local level. We're not trying to maximize fleet size or rental days. We're trying to maximize profitable rental days and the return we generate on the capital deployed to produce them. Turning to Q4. We expect the core U.S. business to remain strong, while international markets are likely to remain pressured. Global RPD is expected to increase mid-single digits. In total, we expect adjusted corporate EBITDA to be in the negative $50 million to $100 million range. This is lower than our prior expectations due to the previously mentioned softness in international markets, lower TSA volumes as well as elevated collision and maintenance costs, but the midpoint is more than $100 million better year-over-year. Net DPU is also expected to be slightly higher than our previous expectations, but should be in the $290 to $300 range for the quarter. The higher range is due to losses on the higher volume of vehicles we expect to sell in the quarter. Also, as we scale Oro, we're evaluating its fleet strategy to ensure its fleet is best aligned with needs and economics of the business going forward. That work remains ongoing, and we are still evaluating the timing and potential impact. We continue to believe Oro will be an important contributor to our growth over time and getting the fleet right will be an important part of realizing that opportunity. Now looking ahead to 2027, despite the near-term pressures we're describing, our view of the earnings opportunity remains significant. We expect adjusted corporate EBITDA to be in the range of $500 million to $800 million for next year; the middle of this range is similar to our prior views of 2027 being at least cash flow breakeven. The major drivers of the year-over-year improvement for 2027 are straightforward. It's about widening the spread between RPD and DOE per day, lowering DPU as we improve total fleet economics and leveraging SG&A as the business streamlines. Those are the key levers that will allow us to convert capacity discipline into higher margins and stronger returns. We also expect to make meaningful progress toward a larger franchise mix that should enhance the capital efficiency and liquidity profile of the business. However, the timing and transaction details of individual franchise transactions can make the EBITDA as well as the liquidity impact difficult to forecast precisely. As a result, our current 2027 adjusted corporate EBITDA outlook does not assume any impact from additional franchise conversions or expansion. However, we expect to see the liquidity benefits of our franchise conversions likely beginning in late Q1 or early Q2. And more importantly, we do believe that we could potentially see more than $500 million of proceeds in the year from these conversions. Now, let me back up and spend a minute on liquidity, primarily Q4 and the early part of 2027, because I know that's an important topic. Given our expected EBITDA performance in the second half of 2026, we now expect to finish the year with approximately $800 million of liquidity compared to our previous view of approximately $1 billion. And this again does not include any strategic transactions. Importantly, this outlook continues to include the repayment of the $200 million of bonds maturing in early December. We remain committed to the ongoing actions to manage liquidity, including sale leasebacks of certain owned properties and operating a somewhat smaller fleet. Plus, we are also evaluating opportunities to manage fleet investments more evenly throughout the year, which could reduce the seasonal pressure on liquidity while simplifying fleet and rental operations. Taking these factors together, we believe we have sufficient liquidity to operate the business while continuing to execute our strategic priorities. And lastly, as we discussed last quarter, we remain focused on increasing flexibility in our capital structure and upcoming debt maturities. While we don't have any additional updates to share with you today, we hope to have additional information to share with you on or before our next earnings call. So stepping back, we know there is more work to do, but we should also recognize the progress we've made. We've accomplished a lot in a relatively short period of time, and many of the changes we've made are still early in their impact. I believe the value of that work will become increasingly evident as we move forward. We have real momentum, and I'm excited about the opportunity ahead. So back to you, Gil.